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Closing tomorrow
Citizens Advice Southwark, Southwark (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment
Posted 1 week ago
Closing in 5 days
Medical Research Foundation, London (Hybrid)
£29,000 - £34,000 per year
Can you write successful grant applications? If you would like a career in fundraising this could be the ideal role for you.
Posted 1 week ago
Closing tomorrow
Brighton and Hove Speak Out, Brighton (On-site)
Starting salary £25,825 - £26,868 (pro rata)
Opportunity to join our dedicated team as an advocacy for people with learning disabilities.
Posted 1 week ago
Closing today at 23:30
The Royal College of Radiologists, Multiple Locations (Hybrid)
£26,884 per year with pay progression up to £30,780 per annum within two years employment dependent on performance, plus excellent benefits
Posted 1 week ago
Closing tomorrow
Brighton and Hove Speak Out, Brighton (Hybrid)
£28,513 - £30,258 per year (pro rata)
Exciting opportunity to join our charity as Team Leader for our 1-1 advocacy service for people with learning disabilities
Posted 1 week ago
Harmony Works Trust, Sheffield City Centre (Hybrid)
£28,000 - £30,000 per year
Posted 1 week ago
The James Brindley Foundation, Walsall (Hybrid)
£25,500 per year
Posted 1 week ago
PLUS, Rotherhithe (On-site)
£27367.00-£27367.00 per year
Posted 1 week ago
Closing in 5 days
Goulden House Co-Operative Ltd, Battersea (On-site)
£28,000 per annum pro-rata (3 day & 5 day weeks)
Posted 1 week ago Apply Now
Page 19 of 40
Southwark, Greater London (On-site)
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Gateway Assessor

NJC Scale 2 - £28,050 to £28,427 per annum

Full-time – 35 hours per week

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

  • Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
  • An understanding of the main enquiry issues involved in assessing clients' problems
  •  Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 12 May 2025

Interviews: Wednesday 14 May 2025

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile Organisation type Registered Charity
Refreshed on: 04 May 2025
Closing date: 12 May 2025 at 09:00
Tags: Advice / Information, Social Care / Development