Jobs

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:         

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including   experience of exploring clients’ problems and identifying appropriate next steps. 
• An understanding of the main enquiry issues involved in assessing clients’ problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephon
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 16 March 2026

Interviews: Friday 20 March 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

This role offers the chance to work with a global NGO, providing valuable experience in tackling key global development challenges, along with hands-on involvement with project and partnership management systems, grant tracking processes, and an opportunity to contribute to the development of impactful programmes. It provides deep exposure to the operations of an International NGO, invested in community-led holistic solutions to some of the most pressing problems of our times. You would enhance your knowledge and experience of the charity sector funding landscape in the UK and internationally. You would significantly expand your practical knowledge of project delivery and monitoring in diverse areas of international development such as water and sanitation, prevention of violence against women, food security and nutrition, rural livelihoods, biodiversity conservation, community disaster resilience, to name a few. You would have opportunity for creative writing about our projects for funding applications and project reports, and with scope to develop the role you might find yourself writing blog posts, newsletters and so on. You would have the chance to network with other NGOs and funders at events and international development conferences. You may have the opportunity to travel to south Asia or Africa for project evaluation or conferences / networking, subject to funding. As you gain experience, there may be scope for you to contribute to project design. 

You will be working in a friendly, professional environment in a building that acts as a hub for social justice organisations, with many opportunities to participate in activities offered by the building’s community. 

Role description / person specification:

You would undertake research to identify new potential funding partners, write grant applications, and manage successful partnerships. You would write project funding proposals primarily to trusts and foundations, corporate foundations, and statutory sources. Some charity-sector fundraising experience is desirable. Experience in fundraising from trusts / foundations in particular would be an advantage. The ability to draft inspiring narratives for different audiences is a crucial aspect of this role. You must also be comfortable using spreadsheets and have strong attention to detail, as you would be working with project budgets. You would research and attend relevant events and identify other such opportunities to promote Pragya’s work, to network, and to learn about the latest research and trends in international development. You would contribute to Pragya’s social media posts and campaigns. A basic level of knowledge about video editing and media tools like Canva would be an advantage.

The UK branch of Pragya is a small team, and so you must be capable of using your initiative and managing your own workload. You would need to prioritise your commitments and work to deadlines as needed. You would contribute to the charity’s administrative needs.

This is a role that demands commitment and offers strong career development in the international development sector. Those passionate about working in international development are encouraged to apply. We are looking for candidates who would anticipate being able to make at least a two-year commitment. 

Key specifications:

Essential

·A degree qualification with at least 2:1 or equivalent

·Fluent English with excellent writing skills

·Strong verbal communication and ability to represent Pragya at public events

·Basic knowledge of on-line communication platforms and media tools 

·Proactive approach, ability to manage own workload, happy to work alone

·Excellent organisational skills and strong attention to detail

·Competent in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) and good internet research skills

·Demonstrable interest in International Development

·Work experience of two years.

Desirable

·A degree in a relevant, essay-based discipline

·Fundraising experience from trusts / foundations / corporates

·Exposure to foundations and trusts based in the UK and in Europe, mainly Netherlands, Germany, France and Switzerland.

·Experience of using cloud-based donor management software (Salesforce, Oracle, CRM)

·Understanding of the issues Pragya works to address

·Prior travel to any of Pragya’s project-delivery countries 

Carers Together Foundation is an organisation dedicated to improving Carers’ quality of life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.

 We are seeking an experienced and motivated Executive Assistant to provide administrative support to the Chief Executive and the Senior Management Team.  The post holder will also work directly with colleagues across the organisation and the Board of Trustees.

 To succeed in this role, applicants will have experience of working to deadlines within an organisation, knowledge of Microsoft Office packages, strong verbal and written communication skills and excellent organisational skills.

 This role is based at our office in Redcar and Cleveland and the postholder will be required to travel to and from other community settings.

Carers Together Foundation is an organisation dedicated to improving Carers’ quality f life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.

 We are seeking an experienced Carers Financial Wellbeing Officer to provide a range of information and support services to carers. The postholder will identify and support carers who are currently, or are at risk of, experiencing poverty or financial exclusion. The postholder will also provide specialist money management advice and support based on carers needs.

 To succeed in this role, applicants must have:

 · An understanding of the issues facing financially excluded people and the ability to work proactively to help resolve their financial situation.

· Experience of dealing with sensitive issues and of providing information and support to vulnerable people.

· Knowledge and experience of working in a health or social care setting.

 This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park in Redcar and the postholder must be able to travel between the two sites, and to other locations in the community including the homes of clients.

Night Mental Health Rehabilitation Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Mental Health Rehabilitation Worker

Location: Based in Catford in a well connected area near Bellingham, Catford, and Catford Bridge stations, with nearby bus stops. Please be kindly aware there is no step free access at this location and some of our other sites.

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday on a rota which includes 3 to 4 night shifts a week between 20:00 - 08:30. There may be some flexibility required around these hours and work bank holidays as part of a rota, as per service requirements.

About the Role

We're hiring a Mental Health Rehabilitation Worker to join our residential Rehabilitation Service team based in South London and Maudsley NHS Foundation Trust (SLAM). The Rehabilitation service works with adults aged between 18 and 65, from Croydon, Lewisham, and Southwark. You will be part of a service which offers 24 hour support across 2 buildings in Catford. The service offers specialist intensive rehabilitation for people who require more enhanced interventions than that which is offered within community services. Our residents typically stay with us for up to nine months upon being discharged from acute wards, avoiding admission into inpatient rehabilitation. We provide residents with support to step down into less supported accommodation, becoming more independent and integrated into the community. 

You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living. This is not a personal care role, but is a role to rehabilitate and empower our residents towards independent living.

Key Responsibilities Include:

• Supporting residents with taking their correct medication
• Carrying out various health and safety tasks, including reporting repairs and maintenance
• Keeping support plans up to date using our online portal
• Remain alert and monitor CCTV throughout the shift
• Complete all routine night duties and any tasks handed over by the day shift or service manager
• Plan and deliver various activities which includes within the service and outside in the local community. This can include days out to museums and other areas of interest by our residents
• Carrying out housing management support including welfare benefits support

About You

We are looking for someone who has a true passion to support those who face challenges with their mental health. You will be able build rapport and trusting relations with others in a professional setting, and able to build positive outcomes. You will be adaptable and flexible in your approach, and understand that each individual has different level and types of support needs, you will be able to flex your approach to suit the needs of our resident groups. You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others.

• Previous professional or lived experience supporting people who face challenges with their mental health
• You will be able to show empathy and compassion to our residents, and different challenges they face
• You will be able to motivate, and empower others to achieve their personal goals and overcome barriers
• You will need some level of IT ability as we record records using our online CRM systems and use Microsoft programs daily
• You will have previous experience working with people with multiple and complex needs, ideally in mental health
• You will have previous experience in creating co-produced support plans, key working, and care plans
• You will understand the housing and social needs of people with multiple and complex needs and be aware of the social marginalisation that can be attached to people who face personal challenges
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Are you passionate about supporting people affected by cancer? Do you believe everyone deserves equitable access to compassionate, personalised support—regardless of their background or circumstances? If so, this could be the perfect role for you. 

 We are looking for a compassionate, motivated person to join our Beyond Diagnosis Service across Nottingham and Nottinghamshire. 

In this role, you will: 

• Support people affected by cancer through personalised care planning 

• Connect individuals to voluntary and community sector support 

• Build strong relationships with partners and clinical teams 

• Support and supervise volunteers 

• Help develop local referral pathways and increase the service’s reach 

• Maintain accurate data and contribute to monitoring and evaluation 

We’re looking for someone who is empathetic, organised, community focused and committed to reducing health inequalities. 

If you’re passionate about improving people’s lives and want to work in a supportive, values-driven organisation, we’d love to hear from you. 

Job Summary

Groundswell is seeking a motivated and values-driven Project Co-ordinator to manage and deliver our training projects focused on raising awareness of extremism, hate and polarisation. This role is central to ensuring our programmes are well-organised, impactful and responsive to the needs of the beneficiaries.

The successful candidate will coordinate the planning, delivery and evaluation of training sessions delivered to frontline workers, young people, parents and other stakeholders. This is an excellent opportunity for someone at an early stage in their career who is passionate about social justice, countering hate and strengthening communities, and who is looking to grow within a mission-driven organisation.

Key Tasks and Responsibilities

Project Management & Coordination

• Coordinate the end-to-end delivery of Groundswell’s training projects, including scheduling, logistics and communication.

• Liaise with trainers, facilitators and partner organisations to ensure smooth delivery of sessions.

• Maintain project timelines and track progress against agreed milestones.

• Support the development of new training offers in line with organisational priorities.

• Manage participant registration, attendance records and feedback collection.

• Maintain accurate project documentation and databases.

• Respond to enquiries about training programmes in a timely and professional manner.

• Support outreach activities to promote Groundswell’s training offer.

• Gather and analyse participant feedback to support continuous improvement.

Supporter Care and Engagement Fundraiser

We are seeking a motivated and organised Supporter Care and Engagement Fundraiser to help deliver an outstanding supporter journey for a national children’s charity.

Position: Supporter Care and Engagement Fundraiser
Salary: £27,285 per annum
Location: Remote, with options to work from offices in Cornwall, Derbyshire or London
Hours: Full time, flexible options may be available
Contract: Permanent
Closing Date: 17:00 on 20 March 2026

Early applications are encouraged as the organisation reserves the right to close the advert early should a suitable candidate be identified.

About the Role

This is a key frontline role within a driven and collaborative Fundraising and Communications team. You will play an essential part in delivering excellent supporter care, managing fundraising systems and strengthening engagement across the charity’s growing supporter base.

Working closely with the Supporter Engagement and Fundraising Manager, you will help deliver an ambitious fundraising strategy, ensuring supporters receive a positive, consistent and engaging experience at every touchpoint.

Key responsibilities include:

• Acting as the first point of contact for supporter enquiries via phone, email and post
• Managing the fundraising inbox and responding to requests from individuals and organisations
• Processing and recording donations accurately, including Gift Aid compliance
• Supporting personalised acknowledgement and stewardship of donors
• Maintaining and updating the CRM system, including The Raiser’s Edge
• Producing reports and supporting fundraising appeals through data segmentation and analysis
• Supporting individual fundraisers and challenge events participants
• Assisting with fundraising campaigns, appeals and donor events
• Contributing to the production of fundraising and marketing materials
• Identifying opportunities to improve systems and automate processes

You will also support the wider day to day operations of the Fundraising and Communications function, ensuring efficiency and sustainability.

About You

You will be confident working with data and CRM systems and motivated by delivering excellent supporter experiences.

You will bring:

• Excellent written and verbal communication skills
• Experience in fundraising, events, business development or supporter care
• Experience of working with a donor database, ideally The Raiser’s Edge
• Strong organisational skills and the ability to manage multiple priorities
• Good IT skills including Microsoft Office
• A proactive and positive approach
• The ability to work collaboratively within a small team

You will be highly motivated, compassionate and committed to providing a high quality service. A willingness to travel and work occasional evenings or weekends will be required.

About the Organisation

You will be joining a small but ambitious national children’s charity that supports young people facing significant challenges. The organisation provides life changing opportunities that allow children to step away from daily pressures and build confidence for a brighter future.

The team is friendly, collaborative and values driven, with a strong commitment to safeguarding, equality and reducing environmental impact.

You may also have experience in areas such as; Fundraising Officer, Supporter Care Officer, Individual Giving Officer, Donor Care Executive, Fundraising Administrator, CRM Executive, Events Fundraiser, Challenge Events Officer, Development Officer, or Supporter Engagement Officer.

If you feel you would be a strong fit for this role and share the organisation’s values, we would welcome your application.

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.

Responsibilities

CORE

• Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices

• Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.

• When required, be an active and engaged member of CALMs EDI Supergroup.

• Be a data steward for fundraising, ensuring quality data management.

• Support the fundraising team with financial data queries

Role specifics

Stewardship:

• Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.

• Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities. 

• Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required. 

• Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.

• Support on the maintenance, optimisation  and creation of relevant pages on the CALM website.

• Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations. 

• Support the Social Fundraising Manager with ad moderation where required

Operational and administrative support:

• Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM

• Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank. 

• Support retention activities, including upgrade, reactivation and loyalty journeys.

• Provide administrative support for acquisition and retention campaigns

• When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)

• Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience. 

• Support the teams with finding cost effective travel and hotels to support event delivery.

• Support the Head of Public Fundraising with month end financial reconciliation processes

• Identify and code income across various fundraising platforms.

• Preparing data and  uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver 

Fulfilment:

• Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.

• Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues. 

• Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.

• Run daily checks of the supporter store to ensure order fulfilment can be carried out.

Your profile 

Competencies

Essential

• Excellent verbal and written communication skills

• A keen eye for detail

• A high level of computer literacy

• Excellent interpersonal and relationship building skills

Desirable

• Passion and flair for fundraising

• Data analysis skills

• Comfortable working in a fast-paced, creative and forever-changing environment.

Reports to: Senior Fundraising Manager

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £35k per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Friday 20th March 2026.

Are you an experienced and committed Project Manager? Have you worked in programme delivery for young people in schools or youth settings? Can you communicate confidently to a wide audience and range of stakeholders?

We are seeking a full-time Project Manager to support delivery of our new programme, Reading Reboot, funded by the Charlotte Aitken Trust, and to support the SLA to grow its reach and impact. Reading Reboot is being developed to address the reading crisis and restore a love of reading for young people in Year 8, in communities facing the greatest disadvantage. This is an opportunity to lead a flagship national programme with the potential to shape future investment in school libraries, in a supportive, mission-driven team culture within a small but influential charity. 

The Reading Reboot programme will establish librarian-led social book clubs in over 100 under-funded secondary school libraries across the UK and reach more than 6,000 young people directly, alongside librarians, senior leaders and wider school communities. Reading Reboot places school librarians at the heart of delivery, combining new book stock, inspiring author engagement, appealing library spaces, and a robust evaluation to evidence impact and inform future national roll-out.   

The Project Manager will lead on development and delivery, working closely with the CEO, a Project Board and external evaluation team to ensure the programme meets its objectives on time, within budget and to a high quality. They will recruit and coordinate schools and librarians, work with partners and funders, and ensure that learning and impact are captured and shared across the sector. Building strong relationships with all stakeholders, the Project Manager will be the main point of contact for the programme and will support the CEO and Project Board with timely updates, papers and participation in meetings. Successful candidates will have extensive and demonstrable experience of project management in schools or youth settings. Experience of training development and delivery will be an advantage.

The salary for this position is £30,000 per year for 37 hours per week on a one year contract, with potential for extension. Find out more about this role and how to apply by downloading the job application pack.

Application deadline: Thursday 26th March, 5pm

Interviews will take place online the week commencing 7th April 2026.

Applications without a covering letter will not be considered. No agencies please. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.

In this role, you will: 
• Build meaningful relationships with underserved communities
• Co‑design outreach activities and culturally relevant support pathways
• Lead engagement in local communities to reduce health inequalities
• Deliver workshops, presentations, and targeted awareness campaigns
• Develop partnerships with PCNs, ICS colleagues, public health teams and VCSE organisations
• Help ensure individuals affected by cancer know how and where to access support

We’re looking for someone who:
✔ Understands community development and health inequalities
✔ Has experience engaging diverse communities
✔ Communicates with empathy, clarity and cultural humility
✔ Can design inclusive workshops, events and engagement activities
✔ Has strong digital and social media skills
✔ Is committed to equity, diversity and anti‑discriminatory practice

This is a meaningful opportunity to join a compassionate team and directly influence better outcomes for people affected by cancer.

Apply via our website: Self Help UK/Recruitment
Closing date: Wednesday 25th March 2026

PENNINE DOMESTIC ABUSE PARTNERSHIP

Role Profile  

JOB TITLE: Children and Young Person’s Worker

SALARY: £28-30k

RESPONSIBLE TO: Accommodation service manager  

PENSION: 6% Employer contribution

HEALTH BENEFITS: Cash plan health scheme, wellbeing assistance programme

HOURS: 37.5 hours per week

LEAVE: 30 days (inclusive of birthday) and 8 bank holidays

Flexible working hours according to the needs of the project.  Evening and weekend work as required.  Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation and with the prior agreement of the Accommodation Manager.

The post is based within Pennine Domestic Abuse Partnership (PDAP) and is subject to an enhanced DBS check and safer recruitment processes.

N.B. The organisation refers to the Pennine Domestic Abuse Partnership.

 OVERALL OBJECTIVES

· Develop, deliver and implement a service for children and young people experiencing domestic abuse living in refuge accommodation.

· To work in partnership with mothers/carers to identify children and young people’s support needs and to ensure those needs are met.

· To work with respect and response to the cultural needs of children and families of ethnic minority backgrounds.

· Provide direct support to a caseload of children and young people experiencing or affected by domestic abuse, working with them to assess risk and support them with safety planning and recovery from abuse.

· Work closely with other PDAP C&YP workers to develop resources/ activities and therapeutic interventions for children and young people who have experienced DA. 

· Develop and implement clear pathways for this service with mothers/carers and our partners, schools and social care services and with our existing service users ensuring accessible routes to support for those that need it.

· Work with children and young people to support them to shape the service to best meet their needs.

· Provide one to one and group work practical and emotional support to children and young people who have/are experiencing domestic abuse ensuring all support is delivered safely.

· To advocate for children and young people with any other agencies who may be involved in their care such as schools, CSC, health etc.

· To complete verbal feedback and written reports to social care when required

· To implement and maintain standards of excellence throughout service delivery ensuring all client records are recorded in line with PDAP policies and procedures.

· To complete accurate daily and weekly online diary for internal calendar and employee accountability.

· To follow lone working safety policies and procedures

· To comply with confidentiality and Data Protection policies and procedures

· To educate and inform the public and other professionals by raising awareness of domestic abuse and ensuring client safety is central in multi-agency partnerships.

· To ensure the safeguarding of children and young people affected by domestic abuse accessing the service, liaising with and making referrals to CSC where appropriate.

· To participate in PDAP out of hours on call rota

PARTICULAR TASKS OF THE POSTHOLDER

Project Management and Service Delivery

· Always ensure quality standards, policies and procedures, and guidelines are fully adhered too, practiced and delivered throughout this service.

· Ensure that all service users are treated in a consistent, fair and empowering manner and to promote user participation in the development of the service.

· Ensure that the C&YP service is monitored and evaluated regularly with service users, partners, volunteers and PDAP staff. To identify areas of improvement and gaps in service delivery, develop and implement improvement plans.

· Develop the service, identify gaps in accessibility and put measures in place to ensure the programme is accessible to all, regardless of ethnicity, sexuality, gender, and all other protected characteristics.

· To liaise with other PDAP teams, and relevant external agencies to contribute fully to a multi-agency, joint approach way of working.

· To be fully conversant with all PDAP policies and procedures

· To ensure Health and Safety legislation is adhered to.

Organisational Development

· To participate in and support organisational policy development and implementation.

· To ensure that the views of clients and stakeholders are embedded into the work of PDAP and to take full account of these in the development of new services.

Internal and External Liaison and communication

· To promote PDAP ethos and values across the organisation

· To liaise with other agencies on behalf of the organisation, volunteers and service users and represent the wider complexities of those experiencing domestic abuse.

· To represent PDAP operationally where required, attending advisory groups and participating in local forum meetings with a view to influencing how stakeholders deal with domestic abuse and to publicise the C&YP service.

· To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals

· To attend and participate positively in relevant meetings, training, supervision and annual appraisals

Other

· To undertake other related duties required by your manager, the CEO and Board of Trustees

· To keep up to date with national and local government decisions, policy and agendas pertinent to domestic abuse and PDAP, implement this learning to develop services and enhance the work PDAP carry out, also disseminate learning, knowledge and awareness to colleagues

· To undertake all other reasonable tasks requested by the senior leadership team

· To take part in PDAP 24hr out of hours on-call rota

It is essential to the development of PDAP service delivery that the post holder can respond flexibly to changes in the requirements of this post.  This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

Person Specification

Skills & Experience

Essential

Desirable

Experience of supporting children who have been impacted by domestic abuse

x

Experience working with children and young adults

x

Experience with providing service data reports

x

Liaising with child centred agencies

x

Experience of working with children with complex needs

x

IT proficiency, ability to learn new software programs, basic Microsoft experience

x

Qualification relevant to working with children and young people, such as level 3 and above

x

Ability to recognize signs of deteriorating mental health and initiate appropriate interventions to prevent crisis

x

Experience of carrying out risk assessments

x

Experience of working within health and safety principles, policies and procedures

x

Have excellent communication skills both verbal and in writing.

x

Can speak one or more of the community languages in Kirklees, Urdu and/or Punjabi

x

Experience working in partnership with other agencies such as social care, police, family support and schools

x

Personal Qualities

Be compassionate and empathetic

x

Act with integrity and respect when working with all clients, agencies, and individuals

x

Work flexibly as part of a team

x

Positive energy and commitment to the post

x

Commitment to the values, aims and objectives of PDAP

x

Knowledge

Excellent understanding of domestic abuse and VAWG

x

Understanding of trauma and how it impacts children and young people  

x

Understanding of the social needs and support required for children with multiple and complex needs

x

Understanding of safeguarding policies and procedures  

x

Knowledge and understanding of equity, diversity and inclusion

x

Understand the barriers for victims of domestic abuse in accessing support and how to address these.

x

Knowledge of development milestones

x

Other requirements

Subject to enhanced DBS check

x

Ability to work outside the normal office hours (as and when required), including occasional evening work

x

Full driving license and access to a car

x

Domestic Abuse Practitioner- Accommodation

JOB TITLE: Domestic Abuse Parenting Support and Group Facilitator

SALARY: £ 28-30K  

RESPONSIBLE TO: Accommodation Manager

HOURS: 37.5 flexible working between hours of 8am – 6pm 

Monday to Friday

Annual Leave: 30  days pro-rata + Bank Holidays

Pension: 6% employer’s contribution 

Health Benefits: Health Care Cash Plan  

Employment Mental Wellbeing Scheme 

Flexible working hours according to the needs of the project.  Evening and weekend work as required.  Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation and with the prior agreement of the CEO. 

The post is based within Pennine Domestic Abuse Partnership (Pdap)

N.B. The organisation refers to the Pennine Domestic Abuse Partnership.

Overall Objectives

To support women who have been subjected to domestic abuse, ‘so called’ honor-based abuse and or forced marriage to navigate the barriers faced in their journey to recovery.

To provide holistic and trauma-informed support to women residing across Pdap’s refuge services who have experienced domestic abuse. The post will have a strong emphasis on supporting empowerment through one to one and group-based activities. This role will deliver targeted interventions, facilitate group activities that promote confidence and self-efficacy, and provide flexible, ad hoc support to a small caseload of women.

The successful applicant will embody the Pdap values and keep the client at the heart of everything they do.

Particular Tasks of the Postholder

The postholder will provide client-centred support and advocate for victims of domestic abuse by;

1. Providing bespoke 1 to 1 support sessions:

• Provide one-to-one support tailored to the needs of women affected by domestic abuse.

• Help women rebuild post-abuse.

• Complete support plans with women to ascertain their needs and work with them to achieve their goals

• To support women to access housing and other key services

• To ensure women have the means to live independently including support to access finance and education

2. Facilitating Group Activities

• Alongside the wider DAP team to design and facilitate a regular programme of group activities aimed at building confidence, skills, and emotional wellbeing.

• Promote peer support, personal development, and recovery through workshops on topics such as self-esteem, healthy relationships, assertiveness, and life skills.

• Encourage participation and co-production by involving women in planning and leading group sessions where appropriate.

3. Individual Support

• Hold a small, manageable caseload and provide responsive, ad hoc support as needed.

• Conduct holistic, trauma-informed assessments, support plans and safety planning.

• Empower women to make informed choices and access relevant services (e.g. legal, housing, benefits, health).

• Advocate on behalf of residents where necessary to ensure their rights and needs are met.

4. Partnership and Safeguarding

• Work closely with external agencies (e.g. social services, schools, health professionals) to ensure coordinated support.

• Proactively contribute to multi-agency safeguarding and risk management procedures.

• Maintain accurate records and case notes in line with organisational policies and confidentiality standards

• To adhere to defined service standards and accreditation frameworks and remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice

Organisational Development

· To ensure the views of clients and stakeholders are embedded into the work of PDAP and to take full account of these in the development of services

· To participate in, and support organisational policy development and implementation

· To embrace Pdap’s approach to continuous improvement

Internal and External Liaison and Engagement

· To promote Pdap ethos and values across the organisation

· To liaise with other agencies on behalf of clients, the organisation and volunteers

and represent the wider complexities of those experiencing domestic abuse

· To represent Pdap operationally where required.

· To develop and maintain good positive working relationships with relevant agencies and professionals

· To attend and participate positively in relevant meetings, training, supervision and annual appraisals.

Other

· To work as part of a team to ensure the health and safety elements of the accommodation are undertaken

· To undertake other related duties required by your manager, the Senior Leadership Team and Board of Trustees

· To keep up-to-date with national and local government decisions, policy and agendas pertinent to domestic abuse and Pdap, implement this learning to develop services and enhance the work Pdap carry out, also disseminate learning, knowledge and awareness to colleagues

· To undertake all other reasonable tasks requested by the senior leadership team

· To take part in Pdap out of hours on-call rota

 It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time

Person Specification Knowledge

You will be required to:  

Essential:

• Minimum 2 years experience  of working with vulnerable adults or children.

• To have demonstrable safeguarding experience and be willing to undertake an enhanced DBS.

• Knowledge of the impact of domestic abuse women

• Minimum Level 3 qualification or substantial relevant experience in a related field with additional proof of continuing professional development

• Strong interpersonal skills and the ability to build trust and rapport quickly.

• Ability to work independently and as part of a team.

• Understanding of safeguarding and child protection procedures.

• Strong organisational, report writing and communication skills, both written and in person

• Knowledge and experience of working with women and children from different backgrounds and a commitment to equitable practice.

• Experience working in partnership with key organisations relating to safeguarding and multi-agency working

Desirable:

• Relevant qualification (e.g. social work, psychology, health and social care, IDVA training).

• Experience delivering group work or educational sessions.

• Can speak one or more of the community languages within Kirklees

• Experience working with children or families in a domestic abuse setting or within the community

• Knowledge of trauma-informed approaches and strength-based models.

• Knowledge of case management systems

Additional Information:

• An enhanced DBS check will be required for this role.

• A full clean driving license is required for this role

• Occasional evening or weekend work may be required.

• Ongoing training and professional development will be provided.

VOLUNTEER COORDINATOR

 OASIS HUB BLAKENHALE

 PART TIME: 15 hours per week

FIXED-TERM CONTRACT: 18 months

SALARY: £10,533 for 0.3 FTE and £28,088 for 1FTE

We’re looking for an organised, people‑focused Volunteer Coordinator to recruit, support and coordinate volunteers across our community projects.

At Oasis Community Hub Blakenhale we provide a range of community activities including stay and play, food club, warm welcome space and adult education, community events and school holiday activities. Together, we aim to Creating places of belonging where we can connect with each other. Creating opportunities to volunteer and be change makers. Create a community we are proud of. Volunteers are at the heart of this work and the role of the volunteer co-ordinator will be a key part of this community.

Key Responsibilities

• Recruit, induct and match volunteers.
• Promote volunteering through events and local outreach.
• Provide ongoing support, supervision and admin for volunteers.
• Coordinate volunteers across hub activities.
• Support corporate/skills‑based volunteering and training sessions.

About You

• Experience supporting volunteers or working in a community setting.
• Strong communication and organisational skills.
• Knowledge of safeguarding and confidentiality.
• Confident with Word and Excel.
• Relevant qualification or equivalent experience.

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

What we offer

• Flexible working practices which encourage innovation and fresh ideas.
• A supportive network and friendly team in a motivating working environment.
• A non-contributory defined benefit pension scheme with 7% employer contributions.
• 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
• Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.

 Application process

For full details please go the Oasis UK charity website.

Closing date for completed applications is 9am Friday 20th March. Interviews will take place at Oasis Blakenhale on Wednesday 25th March.

Please send us your CV and cover letter.

To arrange a visit or an informal conversation about the role, please contact Oasis UK Charity Jobs website.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889