Jobs
SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as creating thousands of new affordable homes every year.
We have a fantastic opportunity to join our high performing Customer Insight team as a Complaint Insight Officer.
Based out of our head office in Basingstoke, you'll combine office and home working to ensure a positive work / life balance.
The Role:
This is an opportunity to build relationships and work with stakeholders across the whole of SNG to ensure high risk Stage 1, Stage 2, and Housing Ombudsman (HOS) complaints are managed appropriately.
You will ensure that investigations are robust, customer issues are addressed, and communications are maintained to expected standards.
At SNG we are committed to delivering a great customer experience. Managing complaints effectively and appropriately is critical to this and minimises SNG's exposure to reputational risk and external investigation.
Key responsibilities include:
- Collaborate with SNG's Complaints teams on HOS cases and non-HOS cases deemed 'medium risk' and 'high risk' to ensure that all aspects of the case are properly evaluated and addressed.
- Present case summaries and reviews at meetings and forums as required.
- Make recommendations on case management and improvement actions as appropriate.
- Provide assurance by objectively reviewing and quality checking responses at Stage 1, Stage 2 and HOS, ensuring they are compliant, address the issues raised, and meet best practice requirements.
- Engage with stakeholders from across SNG to ensure the importance of high-quality complaint responses is understood.
- Be one of SNG's subject matter experts in Compliant Handling including the HOS Complaint Handling Code.
What we're looking for:
If you've got experience of working with complaints and within regulatory guidelines, that's great, but not essential.
You'll also have
- An investigative mindset allied with curiosity.
- Strong communication skills and report writing experience.
- Excellent attention to detail.
- The ability to collaborate with colleagues across SNG, and with external stakeholders.
- The ability to manage the expectations of your stakeholders.
- A willingness to take personal ownership of issues.
As Digital Marketing Officer at Crimestoppers, you’ll help bring powerful campaigns to life through engaging digital content, social media and short‑form video. Working across Crimestoppers and our youth service, Fearless, you’ll play a hands‑on role in planning, creating and sharing content that encourages people to speak up and stop crime completely anonymously. This is a fast‑paced, creative role where you’ll build your digital skills, collaborate with passionate colleagues and young people, often feature on camera, and see the real‑world impact of your work from day one.
This role would suit someone who is creative and curious, enjoys making digital content, feels comfortable learning by doing, and is keen to start or develop a career in digital media.
You'll find the full job pack along with this add; please have a read before submitting a CV and covering letter.
1 year FTC | Head office based | £27,818 | Basic DBS required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced Retail Store Manager ready for an exciting new challenge? Do you want to lead a brand-new store and make a real difference in your local community? Join Prospect Hospice as a Store Manager in Watchfield and play a key role in launching and growing our newest store.
This brand-new store in Watchfield is a fantastic step forward in expanding our presence in the community, helping us raise even more vital funds to support local people living with life-limiting illness. This is a unique opportunity to shape a store from the very beginning and create a welcoming, community-focused space.
Since 1980, Prospect Hospice has been at the heart of the community, delivering expert, compassionate end-of-life care. Our stores are essential in raising funds, and now with 18 locations and growing, this is an exciting time to join our team.
Hours: 37.5 hours per week (5 days from 7, Monday–Sunday, including weekends and Bank Holidays)
What is the role?
As Store Manager, you will take full responsibility for the success of our new Watchfield store. You will:
- Maximise sales and profitability through strong commercial awareness and an enterprising approach
- Deliver outstanding customer service and visual merchandising, creating an inviting and inclusive store environment
- Recruit, train, and support a team of volunteers and an Assistant Store Manager, helping them to thrive and grow
- Drive Gift Aid donations and achieve income targets that directly support hospice care
- Oversee stock control, cash handling, and ensure compliance with health & safety and trading standards
- Act as a community ambassador, building meaningful local relationships and promoting the work of Prospect Hospice
You will work collaboratively, engaging with the local community to build a strong team of volunteers, attract high-quality donations, and encourage new ideas—continually developing the store into a successful, welcoming destination at the heart of the Watchfield community.
What we are looking for
- Proven experience as a Retail Manager / Store Manager (charity retail experience desirable)
- Strong leadership skills with a positive, people-focused approach
- Commercially driven with a passion for sales and customer experience
- Experience managing teams or volunteers, stock control, and store operations
- Confident managing targets, cash handling, and retail compliance
- Flexible, organised, and motivated to make a difference
- Full driving licence and willingness to support other stores if required
This is an active role involving regular lifting and moving of stock and extended periods on your feet. Manual handling training will be provided. We welcome applications from all candidates and will consider reasonable adjustments where possible; however, the essential duties require the ability to carry out ongoing physical activity.
You’ll be joining a great team working in a supportive environment for one of Swindon’s best loved charities. If you love retail but want something more meaningful have a look at the apply now to be part of something truly special!
We offer a great range of benefits, including:
- 27 days holiday plus bank holidays (rising with length of service)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme and wellbeing team
- Supportive induction, training and development
- A values led, inclusive working environment
Interviews will be held on Thursday 21st May 2026.
DBS Check
This role requires a DBS check. We consider all disclosures fairly, in line with the Rehabilitation of Offenders Act 1975 (Exceptions Order).
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in and may close the vacancy before the closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our Community Fundraising Team and play an important part in stewarding some of The Royal Marsden Cancer Charity’s most dedicated supporters.
This role is an integral part of the Community Fundraising team, providing support to people raising funds for The Royal Marsden Cancer Charity and being the first point of contact for enquiries. Dealing directly with supporters, the role requires an effective communicator and proactive individual who is passionate about fundraising. The role will also support the Community Fundraising Manager and Senior Community Fundraising Executive with the stewardship of high value community fundraisers.
What you’ll be doing:
- Support and provide high levels of stewardship for supporters who are fundraising for the Charity.
- First point of contact for all community fundraising supporters, including answering incoming calls and meeting and greeting supporters that visit the Charity office.
- Work alongside the Senior Community Fundraising Executive to help identify and develop ways to encourage supporters to fundraise for the Charity.
- Send fundraising materials and thank supporters in a timely manner, keeping an accurate record of these communications on the database
- Ensure community fundraising information on the Charity website and displayed within the hospital is up to date.
What we’re looking for:
We’re looking for someone who is:
- An excellent written and verbal communicator, able to engage effectively with a wide range of audiences
- Proactive with strong problem-solving skills
- Able to work efficiently and effectively on a variety of tasks using own initiative and good judgment
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the Blue Light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
- Opportunities for training and career development
Inclusion matters:
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
The role
The Innovation team at Leadership Skills Foundation is responsible for the design and evaluation of learning programmes that give young people life‑changing skill development and leadership opportunities. As Innovation Officer you will provide support to our Innovation Leads across learning development, visual design, and research activities.
This role is ideal for a creative all-rounder. You don’t need to be an expert in all areas on day one. We are looking for a proactive problem solver who can grow into the role and is energised by the idea of wearing multiple hats to help young people succeed.
You will directly support a broad range of projects including:
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Our strategic partnership with Sport England to positively impact a wider diversity of young people through sports leadership opportunities.
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The development of our new youth voice initiative to empower young people to lead positive change.
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The expansion of our Environment Leaders Programme to raise awareness and equip young people with green skills for their future employment.
What you’ll do
Learning development
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Work collaboratively to help create and test new learning programmes, and continuously improve our range of Awards and Qualifications based on research findings e.g. from our Sport England Programme.
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Support the creation, editing and quality-checking of course content and materials, such as Learner Evidence Records and tutor guidance documents.
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Support digital learning activity, including content creation, managing online platforms and testing user experience.
Visual design and content
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Create engaging visual designs for use in course materials and impact reporting, ensuring designs are always accessible and on brand.
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Manage our library of learning resources, ensuring designs are reviewed regularly and improved based on feedback and research findings e.g. from our Sport England Programme.
Research and evaluation
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Play a supporting role organising and conducting research interviews, observations, surveys and focus groups.
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Assist with data collection and analysis of qualitative and quantitative insights.
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Support the preparation of engaging impact reports and insight summaries.
What you’ll love
Remote working with flexible / agile working, with some travel to in-person meetings.
A small, friendly team committed to making a difference for young people.
Summer and winter team events.
Optional Vitality Health Care Plan, with option to add family/significant others at reduced rate ((following successful completion of probation period).
*** Please review the job pack for the full person specification and further information. This is a full-time, two‑year fixed‑term contract, with the ambition to extend subject to funding. ***
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central.
Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment.
Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.
The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.
What you’ll be doing?
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The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service.
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Answer a range of queries and offer reassurance to all callers.
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Refer clients to Adult Social Care for an assessment where appropriate.
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Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.
What you’ll benefit from
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Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff team
Opportunity for this role to be full time or part-time/ job share - please indicate in your cover letter which you'd be interested in
Interviews will be taking place on Wednesday 13th May (in-person - in Brixton, London)
Using Quick Apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
Note: We want to hear your voice throughout the questions. Although AI tools can be helpful an over-reliance on them can lead to generic submissions that fail to showcase your unique skills. We strongly encourage personalised answers so we get to know the real you and your understanding of the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Community Fundraiser – Suffolk
Location: West Road, Ipswich IP3 9SX (temporary office while the expansion work of our Ipswich hospice IP3 8NS is carried out)
Contract: Permanent
Hours: Full or part-Time, 30 – 37.5 hours per week, across 4 or 5 days (Role requires flexibility to work occasional evenings and weekends as required)
Salary: 28,000 - £31,000 FTE, dependent on experience (pro rata salary for part time hours)
About Us
East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.
In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.
Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.
We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.
About the Role
We are looking for a Senior Community Fundraiser to help drive sustainable community fundraising income across Suffolk and parts of Essex, while building meaningful relationships with supporters from all backgrounds. This role is central to delivering our new five year fundraising strategy and contributing to long-term positive impact through community-led fundraising.
Key responsibilities:
- Develop and manage relationships with community supporters and partners
- Support the planning and delivery of community fundraising activities
- Identify and develop new, sustainable fundraising opportunities
- Represent the charity at events, talks and hospice visits
- Work collaboratively with fundraising and marketing colleagues
- Maintain accurate supporter records
What we are looking for:
- Previous fundraising experience
- Strong relationship-building and communication skills
- Experience working with a wide range of people and groups
- Good organisational skills and the ability to manage competing priorities
- Experience to work towards income targets within a team environment
Comprehensive range of benefits of working for EACH:
- Free onsite parking & Subsidised meals
- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- Employee health cash plan & wellbeing support schemes
- AVIVA pension package – up to 7% Employer Contribution incl. Life Assurance
- NHS pension - continuation of if already contributing
- Free Eye Tests
- Cycle to work scheme
Closing date: 10th May 2026
Interview date: 14th May 2026
N.B. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Interested in Learning More Before You Apply?
At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
No agencies please.
Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.
As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship.
We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.
This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.
If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker – Physical Health
Reference: 341
Salary: £26,000 per annum
Hours: 37.5 hours per week
Contract: 1 Year fixed term (Subject to extension)
Working base(s): Watford, Borehamwood or Hemel Hempstead
About the Service
The Community Outreach Worker plays a vital role in delivering the Physical Health Checks programme for individuals with severe mental illness (SMI). This position focuses on engaging hard-to-reach individuals, facilitating health checks in healthcare settings, community settings, and supporting follow-up care to enhance physical health outcomes. The post holder will collaborate with health professionals and stakeholders to reduce health inequalities and promote recovery
About the Role
The role ensures that individuals with severe mental illness receive timely and effective physical health checks, overcoming barriers to engagement and supporting continuity of care. The post holder will provide proactive outreach to improve health outcomes, promote engagement with primary care and support individuals to access and sustain appropriate health and community-based support.
The post holder will manage their workload independently, maintain accurate documentation, and ensure high standards of service delivery. They will also contribute to monitoring and reporting to support the success and sustainability of the Physical Health Checks programme.
Key Responsibilities
- Support the delivery of the Physical Health Checks programme
- Target and engage individuals on GP mental health registers who are difficult to reach
- Deliver physical health checks in healthcare and community settings, supported accommodation, day centres, and through home visits
- Follow up on health check results and liaise with GPs and social prescribers for onward referrals
- Support clients to access follow-up appointments and ongoing physical health treatment
- Provide one-to-one support tailored to individual needs (in person, via telephone, or email)
- Signpost and assist access to relevant health and wellbeing services
- Facilitate effective liaison between families and professionals, including GPs
- Hold a caseload of clients with SMI, delivering support through home visits and community-based interventions
- Monitor and review the safety and wellbeing of clients on a regular basis
- Maintain accurate documentation including participant notes and data required for monitoring and reporting
- Actively promote the service through GP practice meetings, events, and outreach activities
- Build and maintain effective relationships with health care professionals and community partners to support referrals
- Collect feedback from participants to improve service quality
- Encourage and support clients to access volunteering opportunities that build skills, confidence, and community connection
- Embed a person centred and solution focused approach in all aspects of the role
- To remain a source of independent support for all clients
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 27th May 2026.
Interviews will be held at our Watford Wellbeing Centre on 5th June 2026.
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 341 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Are you ready to help shape our service from the ground up? Join us in developing REST (Recover, Eat, Support, Talk) – a new daytime drop-in hub focused on recovery, support and conversations held over a good cuppa!
We are looking for two compassionate and reliable Senior Wellbeing Support Workers to support the delivery of our new REST Hub Service in Bury St Edmunds and Ipswich providing holistic support for individuals accessing the service who may be experiencing mental distress.
You will lead the day-to-day running of the service and provide operational oversight, manage volunteers, and support staff to ensure safe, consistent and high-quality support.
At Suffolk Mind, our mission is to make Suffolk the best place in the world for talking about and taking care of mental health.
Key information:
- Hours: 37 hours per week
- Work pattern: 9am – 5pm, Monday – Friday
- Salary: £27,202.00 - £30,856.00 per year
- Location: Central Bury St Edmunds or Ipswhich
- Contract type: Fixed term until 31st March 2027 (subject to service contract renewal)
- Number of availbale posts: 1 post based in Ipswich and 1 post based in Bury St Edmunds
Why work for Suffolk Mind?
We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:
- 25 days holiday per year plus bank holidays as standard– increasing to 30 days with length of service (pro rata for part time employees)
- Your birthday day off
- An option to buy or sell annual leave
- Health and dental care insurance plan
- Occupational sick pay scheme
- Pension scheme
- Blue Light Card – offering discounts on 100’s of retailers both in store and online
- Monetary reward for length of service
- Refer a friend scheme
Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.
Is the job for you?
Below is a brief summary of the key requirements for this role, but for more information please make sure you visit the vacancies page on our website and download the full job description and person specification.
- Essential
- At least 1-2 years’ experience of working with adults in a mental health environment
- Ability to work in high-pressure, emotionally demanding environments with people suffering mental distress
- Enhanced & Adult’s Barred DBS check (arranged by Suffolk Mind)
- Desirable
- Qualification in mental health e.g. DipSW, RMN, NVQ3, Cert 3, Human Givens diploma, Counselling or equivalent
- Good listening and people skills, especially supporting staff in complex situations
- Experience in managing volunteers and small teams
- Experience in working with a similar REST or equivalent service
If you are looking to use your skills towards a career where your need for meaning and purpose are met, then come and join our team.
To apply, please complete a Suffolk Mind Application form by visiting our website, select ‘get involved’ from the top menu then ‘vacancies’ in the drop down list.
Closing date for applications: midnight Sunday 24th May 2026
We reserve the right to close this job advert once a suitable a candidate has been found, therefore successful candidates may be contacted to interview at any time throughout the advertising process and would encourage you to apply as soon as possible.
Interviews date: week commencing 1st June 2026
Interview questions may be sent in advance of interview.
We aim to let all applicants know the status of their application within 4 weeks from closing.
Unfortunately, we are unable to offer sponsorship on this role.
Please complete our Equality and Diversity Survey here.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
NO AGENCIES PLEASE
Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.
*T&Cs apply
Additional keywords: Wellbeing, Senior, Support Worker, day drop in, mental health, charity recover, recovery, eat, support, talk, hub
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for a Grants and Project Development Coordinator to work with the Grants and Project Development Manager and Somerset Wildlife Trust (SWT) teams to help nurture and grow our portfolio of Trust, Foundation and other Grant income to support core Trust activity and individual projects.
Grants and Project Development Coordinator
Salary: £27,000 - £30,500 per annum FTE, Banding Level 2 (£21,000 - £24,400 per annum actual for 30 hours per week)
Contract type: Permanent
Working hours: Part time, 30 hours per week
Location: Taunton, Somerset, Opportunity for Hybrid working
About Us
Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves.
About You and the Role
This is a fantastic opportunity for an ambitious individual who is confident in managing a portfolio of small trusts and foundations and would like to gain experience working on major trust and grant applications.
We are looking for an experienced trusts and foundations fundraiser to join our team. This role will be a key part of our fundraising team, managing a portfolio of trust and foundations with the capacity to give up to £25,000 and the opportunity to assist with major grant funding bids which will enable us to drive forward our ambitious goals.
You will deliver high quality written applications and reports in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-meetings and visits. We are looking for someone who has:
- Ability to manage tasks from start to finish and prioritise work to meet set deadlines.
- Excellent interpersonal, written and verbal communication skills.
- Ability to engage with internal and external stakeholders.
- Ability to think creatively to generate income in line with our strategy.
Key responsibilities and tasks to meet the fundraising strategic targets:
Responsibility 1: Income generation
- Managing a portfolio of Trusts and Foundations to complete funding applications and, working with the Grants and Project Development Manager, to agree an annual programme of grant and trust applications to meet defined income targets.
- Assisting the Grants and Project Development Manager on major grant-funding applications and aligning smaller funds to secure match-funding for larger projects.
- Carrying out prospect research to identify new trust and grant funding opportunities.
Responsibility 2: Fund Relationship Management
- Stewarding an agreed portfolio of existing Trust and Foundation relationships, ensuring funder contributions are appropriately recognised and acknowledged and that grant criteria are met.
- Co-ordinating reports to funders, ensuring reports meet requirements and are sent on time.
- Developing new relationships with trust and foundation prospects identified to secure new income.
- Ensuring data on grant income and funders are updated and maintained to a high standard on the Trusts’ customer relationship management system (Blackbaud Raiser’s Edge NXT) and SWT SharePoint.
- Assisting with the administration of the Trust’s Programme Management Board (PMB) and project development documentation, helping develop cases of support and content for funding applications.
Responsibility 3: Supporting Wilder Fundraising Strategy
- Highlighting funding opportunities to SWT teams and contributing to funding applications led by other teams.
- Liaising with SWT Finance team to ensure grants are properly recorded, allocated and spending tracked.
- Providing additional support to the Fundraising & Marketing Team (F&M) and other SWT teams, as required and agreed with your line manager.
We offer some fantastic benefits including:
- 7% employer pension contribution
- Life assurance
- Flexible and agile working
- Wellbeing support – EAP, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays) + Christmas shutdown
- Staff social calendar and events
The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Tuesday 19th May 2026
N.B. Kindly submit your application at your earliest convenience. Shortlisting will begin upon receipt of applications, and the position may be closed ahead of schedule if we receive sufficient interest. We strongly encourage you to apply as soon as you can to avoid disappointment.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
The Energy Navigator plays a key role in making this belief a reality by delivering the Positively Connected Kent service, which works to ensure every person in Kent has the energy they need to live with dignity, comfort and opportunity, regardless of income, circumstance or postcode.
As an Energy Navigator, you’ll be the bridge between crisis and resilience, providing the practical, compassionate support our community needs to stay warm and manage their bills. You don’t need to be an energy expert to apply, we are looking for the right person with the right values. As part of this role, we will support and fund you to work towards a Level 3 qualification in Energy Awareness.
You will need to be able to drive and have access to a vehicle for this role, as it involves community and home visits. The role includes providing regulated activity with adults, so employment is subject to an Enhanced DBS check. We consider all disclosures on an individual basis and are committed to fair and inclusive recruitment.
At Involve, we believe our team should reflect the richness and diversity of our society. We welcome applications from people with a wide range of backgrounds, identities, and life experiences, including lived experience that helps you understand the challenges our communities face. Whether you bring professional expertise, potential, or a perspective shaped by your own journey, we value what makes you unique and encourage you to apply.
The client requests no contact from agencies or media sales.
Role purpose
The Donation Processor plays a key role in ensuring the accurate recording, reconciliation, and processing of all income received by Southampton Hospitals Charity. This position supports the integrity of financial data, provides timely information to fundraising and finance teams, and ensures compliance with internal controls, charity regulations, and GDPR requirements.
Donation Processing & Banking
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Process and record donations via standing orders, BACS, and other channels, ensuring all supporting documentation is filed appropriately and in compliance with internal financial procedures and details are entered into Beacon CRM.
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Download, reconcile and process reports from online donation platforms and input details into Beacon CRM.
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Support with the secure storage, logging, and transfer of cash and cheques to the hospital’s cashier’s office in accordance with cash-handling procedures.
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Follow up bank reconciliation of cash and cheques and update Beacon and Xero accordingly.
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Liaise with fundraising team to identify and allocate income, resolving queries quickly and professionally.
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Update bank statement spreadsheet daily and share it with the wider fundraising team.
Database & Records Management
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Input and code donations into Beacon CRM, ensuring accurate allocation.
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Maintain electronic records to comply with financial, statutory, and GDPR regulations.
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Ensure timely transfer of income data from Beacon into Xero, supporting reconciliation and month-end procedures.
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Support the preparation of Gift Aid declarations and claims in line with HMRC regulations, maximizing eligible income.
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Work with Finance Manager to ensure that the necessary accounting and reconciliation processes are in place
Person specification
Knowledge and experience
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Experience working with CRM databases (we use Beacon)
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Some experience working with financial systems (we use Xero)
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Proven experience handling and processing large volumes of data accurately.
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Excellent attention to detail, organization, and ability to prioritise workload
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Strong reconciliation and problem-solving skills.
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Accurate handling of cash and cheques.
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Good IT skills including Microsoft Word, Excel, and Outlook.
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Clear and confident communicator with strong interpersonal skills.
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Ability to work to strict deadlines within a monthly finance cycle.
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Good understanding of GDPR and data protection requirements.
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Skills, abilities, and behaviours
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Ensure all work complies with charity regulations, financial policies, and legal requirements.
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Participate in training and continuous improvement initiatives.
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Contribute to a positive, collaborative team culture and provide support to colleagues as needed.
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Desirable: part-qualified or qualified in accounting (e.g., AAT, ACCA) and familiarity with Xero or similar accounting platforms.
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Experience working with Gift Aid and knowledge of HMRC rules.
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Experience working within a charity, NHS, or not-for-profit organization.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
We are recruiting for a Children's Support Worker to join our team in Cambridgeshire; the scope on this job involves….
Job Title: Children's Support Worker
Location: Cambridgeshire/Norfolf Border - please note that this role is not based within Cambridge
Salary: £26,701.36 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Children’s Support Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.
Please note that it is essential that you have a UK driving license and access to a car daily for this role.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 8 May 2026
Interview date: 18 May 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Role purpose
We are looking for a proactive and organised Marketing & Communications Assistant to support the delivery of digital content and campaigns across Southampton Hospitals Charity’s channels.
This role will play a key part in ensuring our communications are delivered consistently and effectively, supporting social media, email marketing and website activity. Working closely with the Campaigns & Marketing Manager and Editorial and Communications Officer, you will help bring our stories to life across digital channels and ensure content is published, scheduled and monitored to a high standard.
This is an exciting opportunity for someone looking to develop a career in marketing and communications within the charity sector, gaining hands-on experience across a wide range of channels and campaigns.
Key tasks and responsibilities
Digital content delivery and channel management
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Support the delivery of content across digital channels, including social media, website and email marketing.
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Schedule and publish content across social media platforms, ensuring consistency and alignment with campaign plans.
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Monitor social media channels, responding to comments and messages where appropriate and escalating where needed.
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Assist with maintaining and updating website content, including uploading stories, blogs, and campaign pages.
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Support the build and scheduling of email campaigns using Mailchimp.
Content creation and design
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Create engaging social media assets and simple marketing materials using Canva (or similar tools).
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Source and format images for use across digital channels.
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Support the creation of short-form copy for social media, email and web content.
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Ensure all content follows brand guidelines and is accessible and inclusive.
Campaign and team support
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Support the delivery of fundraising and awareness campaigns across digital channels.
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Create fundraising and campaign materials using Canva (or similar tools).
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Work closely with the Editorial and Communications Officer to bring stories and case studies to life online.
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Assist with coordinating content and ensuring deadlines are met.
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Provide general administrative and operational support to the communications and marketing team.
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Digital performance and improvement
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Support the tracking and reporting of digital performance, including social media and email metrics.
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Produce regular summaries of performance to help inform future activity.
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Identify opportunities to improve content and engagement across channels.
Person specification
Knowledge and experience
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Experience using social media platforms (either professionally or personally) and an understanding of how content performs across channels.
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Experience creating content and assets using tools such as Canva or similar design platform (or willingness to learn).
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Strong written communication skills, with the ability to write clearly and engagingly for digital audiences.
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Familiarity with (or willingness to learn) website content management systems (e.g. WordPress).
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Familiarity with (or willingness to learn) email marketing platforms such as Mailchimp.
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Interest in digital marketing, communications or the charity sector.
Skills, abilities, and behaviours
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Proactive and willing to learn, with a positive and flexible approach.
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Highly organised, with the ability to manage multiple tasks and deadlines.
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Strong attention to detail, particularly when reviewing and publishing content.
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Creative with an eye for visual content and presentation.
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Ability to interpret and apply brand guidelines to create clear, engaging and visually consistent assets.
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Good communication and interpersonal skills, with the ability to work collaboratively.
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Ability to follow established processes and ensure consistency across all communications.
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Comfortable using digital tools and platforms, with a willingness to develop new skills.
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A team player who is happy to support across a range of activities.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.