Jobs

Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services?  Do you understand the challenges facing the Gypsy Roma and Traveller community?  Can you offer practical advice and support to those in need in areas of housing, health and benefits?

We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey.  We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.

To apply for this role please read the job description and person specification.

The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.

We are passionate about equality and welcome applications from all sections of the community.
 

Main purpose of the job:

• To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
   
• To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
   
• To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
   
• To provide advice to statutory and other partners on working with GRT communities.
   
• To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.

Main tasks

• Support individuals in managing finances and benefit claims.
   
• Help individuals to find appropriate accommodation.
   
• Advise individuals in setting up and maintaining a home or tenancy.
   
• Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
   
• Signpost to culturally appropriate legal services.
   
• Give support in understanding domestic abuse and signpost to support
   
• Help carers and young carers identify themselves and know how to access support
   
• Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
   
• Signpost individuals to places they can develop domestic/life skills.
   
• Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
   
• Signpost individuals to gain access to other services, as required.
   
• Support individuals to use digital and online services

Supporting other organisations working with GRT communities

• Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
• Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
• Advocate for Surrey’s GRT community through social media, letters and articles, as required
• Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
• Create effective partnerships

Other responsibilities

• Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
• Contribute to internal meetings and communications.
• Advise management team and the Board about GRT matters.
• Meet with and report as required to project funders
• Safely file and store client data and meeting notes
• Carry out risk assessments for lone working with clients

Contract

• This is a permanent contract subject to funding.  We are committed to flexible working.
• Secondment applications will be considered
• A satisfactory Enhanced DBS check will be required to undertake this post

Benefits

• 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
• Pension scheme, contributing 5% of salary.  Under auto-enrolement, eligibility to join is after three months.
• Flexitime system.
• Employee assistance programme.

Person Specification

Essential Skills & Experience

• Experience giving advice, guidance and signposting
• Knowledge of housing, health and benefit systems and processes
• Experience of working to agreed targets and deadlines
• Good IT skills including Office applications and databases.
• Ability to plan, balance and manage multiple priorities
• Access to transport for regular travel within Surrey (for which mileage can be claimed)
• Ability to simplify and explain complex processes

Desirable Skills & Experience

• Experience of working with GRT communities, and knowledge of the challenges
• Experience of working or volunteering in a not-for-profit organisation
• Ability to function with a degree of independence
• Lone Working experience
• Report writing for varied audiences
• Good IT skills including experience using Office applications, databases and social media
• Experience of dealing with conflict
• Strong understanding of Equality and Diversity
• Understanding of Safeguarding principles for vulnerable communities

Personal Qualities

• Ability to take initiative and responsibility for your work
• Strong organisational skills
• Empathy with clients, local authorities and colleagues
• Able to work flexibly and to multi-task
• Resilience
• Honesty, integrity and respectfulness
• Persuasive interpersonal skills

The Tenovus Macmillan Welfare Benefits First Contact Advisor Role

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

With your expert specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs as a Welfare Benefits First Contact Advisor and join us in a 3 Year Fixed Term Contract.

You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Role Details

This is a first line, important and meaningful holistic information and advice-giving role for an experienced Welfare Benefits Advisor. It’s about using information you collect to provide immediate welfare benefits advice and guidance, and/or refer, escalate and signpost seamlessly to other colleagues and services according to client needs.

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

The role is primarily home based with Cardiff Head Office working welcome. You’ll need to be flexible to commute to Cardiff as required with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis.

Working as part of a Financial Health and Wellbeing service, you’ll be making a first line assessment to determine urgency and priority for new client referrals gathering key financial and health information. Your work is mainly done over the phone but may also be in person or digitally where you’ll be advising and making decisions on next actions including giving advice to complete your cases, referring on or escalating the most complex cases.

Service referrals may come from cancer medical professionals or self-referrals from cancer patients. What’s important is you understand the whole picture and gather the right level of financial health information to give appropriate financial benefits advice and signpost to other services from the start of the relationship, so all potential cancer support opportunities are handled professionally.

Our service user experience is key, you’ll make sure the way you work is professional and personable and quality. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.  

The Tenovus Macmillan Welfare Benefits First Contact Advisor Fit

We’re looking for a team player who is experienced in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day focus on what’s important to achieve our shared goals.

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits First Contact Advisor Skills

We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

The Tenovus Macmillan Welfare Benefits Caseworker Role

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.

We're recruiting experienced Welfare Benefits Caseworkers across areas in Wales in the Hywel Dda & Cwm Taf University Health Boards for a 3 year Fixed Term contract.

With your expert and specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs.

You'll need to be available to attend an Assessment Centre in Cardiff week commencing 20th April for a 1st June start date

The Tenovus Macmillan Welfare Benefits Caseworker Role Details

Covering the Hywel Dda or the Cwm Taf University Health Board this is an important and meaningful advice role in the cancer community for an experienced Welfare Benefits Caseworker. Managing a fully triaged caseload of welfare benefits clients across your specific area when it comes to cancer you’ll put your existing expert welfare benefits knowledge to good use, so your clients receive their full benefits and entitlements.

Your work is mainly done over the phone but may also be in person or digitally where you’ll be delivering a casework management and advice service for people with a cancer diagnosis and providing all the necessary support.

You’ll receive your referrals through your colleagues delivering the first contact element of the service. These referrals will contain full details of the advice needs ready for you to action the next steps. You’d also be required to independently build professional partner working relationships to support your role across the University Health Board as we grow the service.

What’s key is our service user experience is slick, professional and personable whether that’s with partners or services users.  You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment. 

It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.

Whilst we offer flexible home working options, we require your ability to commute across your specific University Health Board (Hywel Dda or Cwm Taf) and to our Cardiff Head Office when necessary with Head Office working welcomed. For example, you’ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis or across your University Health Board for partnership working.

The Tenovus Macmillan Welfare Benefits Caseworker Fit

We’re looking for a relationship builder and a team player who is an expert in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. You’re a detailed and analytical thinker who handles sensitive conversations and emotions well and with resilience.

It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what’s important to achieve our shared goals

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits Caseworker Skills

If you're seasoned in this area we’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

The Team Leader – Support at Home is responsible for the operational leadership, performance management, and development of two distinct but connected services:

• Home Help Service, a person-centred, income-generating support service focused on enabling independence and reducing isolation.
• Handyperson Service, a practical support service delivered under local authority contract arrangements, requiring structured performance monitoring, compliance reporting, and contract accountability.

The postholder will ensure both services operate efficiently, meet financial and contractual targets, deliver high-quality outcomes for customers, and align with Age UK Wigan Borough values.

The role requires balancing commercial performance, compliance requirements, workforce management, and service quality across two departments with different operational challenges and opportunities.

Store Manager

Salary£24,765.00 per annum

LocationBrighton

Weekly Hours37.5

The Vacancy

Job Title: Store Manager

Location: Brighton

Salary: £24,765.00 per annum

Weekly Hours: 37.5

Reference: YMC1188329

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Brighton store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

For further information on YMCA, website 

Location: London, Old Street Head Office with Hybrid working in the office two days per week

Contract type: Permanent

Salary: £34,596.75 per annum plus £5023.71 London Weighting per annum 

Hours: 35 per week

Closing date: Wednesday the 8th of April at 11:30pm

Are you a legacy fundraiser looking for the next step in your career? Or do you have transferable direct marketing experience gained within a charity or commercial industry? Then join Shelter as a Legacy and In –memory Fundraising Manager and you could soon be playing a big part in our Income Generation directorate’s future fundraising plans.

About the role

Shelter is seeking a proactive and organised Legacy and In-Memory Manager to work with delivering agreed income and engagement targets. This will involve recruiting, retaining and developing individual donors whilst maximising legacy and in-memory giving opportunities. You will support and deliver multi-channel marketing campaigns including acquisition and stewardship communications, digital campaigns, telemarketing, events and professional press advertising. Furthermore, you will manage  web content and partnerships with free will providers. 

The role will involve leading the in-memory marketing programme, stewarding supporters and prospects through custom communications and acting as a first point of contact for enquiries. You will work collaboratively across Income Generation, internal comms and the brand teams, working to embed legacy messaging across the organisation and support with initiatives such as Shelter Will Week and build strong cross-team relationships. You will also provide essential administrative support managing budgets and invoices and you will have line manager responsibilities whilst ensuring all activity complies with relevant legislation and meets sector best practice.

About you

We are looking for someone with experience in legacy and/or in-memory fundraising, or transferrable skills within the charity or commercial sector.

You will bring excellent written and verbal communication skills, with the confidence to build effective relationships with stakeholders at all levels, both internally and externally. You will be highly organised and detail oriented and be able to manage a varied workload, balancing multiple deadlines and competing demands with a flexible and proactive approach.

Strong IT skills are essential for the role including proficiency in Microsoft Office applications and experience using Microsoft Dynamics 365, FirstClass or similar CRM and email systems. 

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

 Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

About Us

Khalsa Aid International is an award-winning global humanitarian organisation providing aid in disaster zones and supporting vulnerable communities worldwide. We are seeking a Finance Assistant to join our growing team and help ensure transparency, accountability, and effective use of donor funds.

The Role

This is an excellent opportunity for someone early in their finance career to gain hands-on experience in a fast-paced charity / NGO environment. You will support core finance functions including accounts payable, bookkeeping, bank reconciliations, donor fund tracking, and financial reporting.

Key Responsibilities

• Process invoices and manage accounts payable 

• Record and reconcile donations and income streams 

• Perform bank reconciliations and maintain accurate ledgers 

• Manage petty cash and staff expenses 

• Daily book-keeping and record keeping

• Assist with month-end processes (journals, accruals, prepayments) 

• Support budgeting and forecasting activities 

• Maintain organised financial records for audit and compliance 

• Assist with management accounts and donor reporting 

• Monitor and track restricted funds 

• Prepare and submit Gift Aid claims (HMRC) 

• Update financial data on internal systems (e.g. Notion) 

• Coordinate payments across international projects and teams 

• Issuing donation receipts

• Ensure finance processes are followed as per finance policies in place. 

• Assist with adhoc reports

• Expected to assist Operations team, for events to guide on best practices.

• Carrying out detailed walkthrough tests for all projects and payments. 

• Working with other departments to support them where required. 

• Handling finance-related queries internally and externally; keeping log of all finance letters and documents

• Keeping all finance-related tracker sheets up to date.

• Responsible for gift aid.

• Assisting with the audit queries and process. 

Requirements

Essential:

• Studying towards or qualified in AAT / ACCA / CIMA or relevant degree 

• 4-5 years’ experience in finance, accounts, or bookkeeping 

• Experience with accounting software (Xero, Sage, QuickBooks) 

• Strong Excel skills and numerical ability; strong analytical skills 

• High attention to detail and organisation 

• Strong communication skills 

• Deadline oriented and has worked in a fast pace environment

Desirable:

• Experience in charity / non-profit finance 

• Knowledge of fund accounting / restricted funding 

• Exposure to audit 

• Understanding of Gift Aid 

• Been previously independently responsible for parts of finance function and as a team leader. 

What We’re Looking For

• Passion for humanitarian and charity work 

• Proactive, adaptable, and solution-oriented mindset 

• Ability to manage multiple tasks and meet deadlines 

• Strong interpersonal and cross-cultural communication skills 

• High level of integrity and professionalism

Candidates must have the legal right to work in UK; we are unable to offer visa sponsorship for this position.

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

Charity People is excited to be partnering with The Talent Foundry, a national education and social mobility charity, as they recruit a Programme Coordinator - a vital role at the heart of delivering their award-winning employability and skills programmes to thousands of young people each year.

"This role sits at the core of how we deliver exceptional experiences for young people. Your attention to detail, organisation and commitment to great service ensures every programme runs smoothly and has meaningful impact." Jemma Shaw, The Talent Foundry

About The Talent Foundry

The Talent Foundry is a high-impact social mobility charity supporting young people aged 7-18 from under-served communities to build confidence, unlock their talents and develop the skills they need to succeed in higher education and the workplace.

They achieve this by:

• Delivering free, skills-based workshops co-created with schools and employers
• Connecting young people with industry professionals and aspirational career pathways
• Encouraging employers to value potential over background
• Partnering with major organisations including Barclays LifeSkills, Dell Technologies, KPMG, ICAEW, Network Rail, NHS and more

Working with 70,000+ young people each year, TTF is ambitious, fast-growing, and committed to scaling its impact through its five-year strategy, Ambition 2030, which aims to reach one million young people.

About the Role

This business-critical Programme Coordinator role ensures the smooth, efficient and high-quality delivery of The Talent Foundry's workshops and programmes across the UK.

Highly administrative, fast-paced and detail-focused, this role suits someone who thrives on organisation, problem-solving and keeping complex delivery moving seamlessly in the background. You will be the operational backbone of multiple programmes across primary and secondary schools.

You will:

• Provide excellent customer service to schools, partners and facilitators
• Manage bookings, scheduling, logistics, diaries and communications
• Support Programme Managers by delivering end-to-end programme administration
• Maintain accurate systems, spreadsheets and CRM records
• Coordinate facilitators, travel, equipment and technical needs
• Monitor feedback and help ensure brilliant participant and partner experiences
• Contribute to continuous improvement and efficient ways of working

This is a hybrid role requiring confidence working remotely, strong communication skills and the ability to stay self-motivated while balancing multiple priorities.

Key Responsibilities

Programme Coordination & Administration

• Coordinate multiple programmes simultaneously, ensuring smooth end-to-end delivery
• Manage school bookings, session schedules, logistics and facilitator allocation
• Provide clear and timely communication to teachers, partners and internal teams
• Support Programme Managers to meet programme goals and timelines

Systems, Processes & Data

• Use spreadsheets, databases and CRM systems to plan, track and report on activity
• Ensure all processes are followed accurately, contributing to efficiency improvements
• Manage travel, accommodation and technical arrangements for sessions and events

Customer Service & Continuous Improvement

• Deliver excellent service for schools, volunteers and facilitators
• Gather and act on feedback to help improve programme quality
• Occasionally attend workshops to observe delivery and understand impact

Team Contribution

• Work collaboratively with Programme Managers, Coordinators, facilitators and the Schools Engagement Team
• Attend monthly Team Together Days in London
• Uphold safeguarding, data protection, and organisational policies
• Demonstrate a "one-team" approach, contributing to a positive and inclusive culture

About You

You will bring:

• Strong organisational and administrative experience
• Confidence managing multiple deadlines in a fast-paced environment
• Excellent communication skills and a warm, professional approach
• Strong proficiency with Microsoft Office (especially Excel and spreadsheets)
• A solutions-focused mindset and the ability to stay calm under pressure
• Experience coordinating projects or programmes
• CRM experience (essential)

A passion for social mobility and supporting young people is essential.
TTF particularly welcomes applicants with lived experience of the challenges faced by under-served communities.

Salary, Benefits & Working Arrangements

Permanent, full-time
Salary: £26,000

Monthly in-person Team Together Days in London (approx. 2-3 days per month)
37.5 hours per week

£26,000 per year

• 28 days holiday + bank holidays
• Hybrid home-based working
• Monthly Team Together Days in London (travel required)
• Travel to school sites nationwide (expenses paid)
• £500 annual learning & development budget
• Employee Assistance Programme
• Cycle to work scheme
• Enhanced maternity package after three years
• Pension scheme with employer contributions
• Birthday afternoon off

How to Apply

If you are excited by this opportunity and keen to play a pivotal role supporting young people to discover their potential, please send your CV to to request the full job pack.

If your experience aligns with what we're looking for, we'll be in touch to arrange an initial Teams call and talk you through the next steps.

Key Dates

Launch: Wednesday 25^th March 2026
Closing date: COP Tuesday 7^th April
Interviews: Monday 13^th April

Equity, Diversity & Inclusion

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Event & Engagement Coordinator 

Remote based in North West England 

Fixed term contract: initially 12 months with potential to extend.

Job Purpose: 

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities: 

• Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members. 

• Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers. 

• Complete all relevant compliance work such as risk assessments and public liability checks. 

• Develop and manage event budgets, ensuring value for money and accurate financial tracking. 

• Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams. 

• Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement. 

• Demonstrate strong working knowledge of TikTok trends, algorithms, analytics, and best practices. 

• Create engaging, on-brand short-form video content tailored to target audiences. 

• Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement. 

• Stay up to date with emerging social media trends, tools, and platform updates. 

• Show a genuine interest in communications, digital marketing, and social media strategy. 

• Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day. 

• Recruit and coordinate volunteers to assist with events. 

• Evaluate event success through feedback, data collection, and post-event reporting. 

Key Skills & Experience: 

Essential: 

• Proven experience in planning and delivering events. 

• Strong organisational and time-management skills. 

• Ability to manage budgets and handle multiple projects simultaneously. 

• Excellent communication and stakeholder engagement skills. 

• Flexibility to work evenings and weekends when required. 

• Full UK driving licence and willingness to travel across the region. 

• Ability to analyse member insights to inform event planning for CSSC members and to attract potential new members. 

• Work collaboratively with the Regional Team to develop and implement strategies aimed at supporting membership growth and ensure positive member experiences. 

• Build a rapport with CSSC volunteers and understand skillsets in order to correctly identify support necessary for events. 

• Confident in using IT systems and ticketing platforms to effectively promote events across appropriate channels. 

• Supporting Regional Hub Manager with member and volunteer engagement events 

• Experience with processes 

Desirable: 

• Experience working with community groups, charities, membership organisations or not for profits. 

• Knowledge of health and safety and safeguarding procedures. 

• Familiarity with marketing or PR for events. 

• First Aid or event safety training. 

• Previous experience with ticketing platforms or willingness to learn. 

• Understanding of how comms and events align with one another.

• Data literacy or willingness to understand some basic data analytics 

Based in Scarborough or York offices with frequent travel across North Yorkshire

Ref: TMW-261

Are you a dynamic, target-driven and collaborative individual with a proven record of providing inspiring and effective management to teams?  Do you have experience of engaging with people who have complex needs?

If so, St Giles Trust is looking for a highly motivated Women’s Service Team Manager to manage a new service which will consist of a dispersed team working across two women’s centres and two mobile projects.

Due to the nature of the service, the role is only open to female applicants and the Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post. 

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About the Service
The Women’s Alliance Service is a new service which will provide person-centred support to women and girls addressing a range of issues holistically from early intervention and prevention, diversion from the Criminal Justice System, crisis support and move on opportunities such as volunteering placements.  

About this key role

You will coordinate the delivery of services across two Women’s Centres and two mobile projects ensuring safe, effective and well-organised operations. Managing a team of 8 caseworkers, you will oversee staffing, provide regular supervision and caseload reviews, and support the team to meet performance targets and deliver high-quality, person-centred support.

You will work closely with Liberty Links steering groups and the Whole System Approach network to plan service delivery, attend contract meetings and report on performance. Building strong partnerships with statutory and voluntary organisations will be key to promoting referrals and joined-up working,

What we are looking for

• Proven experience of managing and supervising staff to deliver services against KPIs, targets and quality standards.
• Experience of working with people with complex needs, including those who may be reluctant, distressed or challenging to engage.
• Demonstrable experience of multi-agency working and building effective partnerships.
• Knowledge of trauma-informed practice and how to apply it in both service delivery and team management.
• Understanding of the barriers faced by individuals with complex needs and awareness of relevant support services.  
• Strong coaching and mentoring skills to support staff performance and development.

Please note: this role requires the successful candidate to have a full UK driving licence and own transport. Vetting process will be in accordance with the Non-Police Personnel Vetting (NPPV) and will also include Enhanced DBS check.

In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please visit our website.

Closing date: 9 am on 13 April 2026. Interviews:  w/c 20 April 2026

Mental Health Triage Advisor

Do you have a level 3 qualification in health/social care or significant experience in a mental health-based field?

Join South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.

Position: Mental Health Triage Advisor

Location: Harborne (covering South Birmingham) /Hybrid

Hours: Part-time, 18.5 hours per week

Contract: 2 years fixed term

Salary: £27,000 per annum (pro rata)

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 27th April (midnight)

Interview Date: 7th/8th May 2026

The Role

The service provides accessible, culturally competent mental health support to diverse communities through a range of brief interventions and therapeutic modalities.

You will support the delivery of timely, compassionate, and effective triage for people presenting with emotional wellbeing or mental health concerns. You  will act as the first point of contact, gathering key information, assessing presenting needs, ensuring safe decision-making, and coordinating signposting or onward referral to appropriate community, or clinical services.  Triage support will involve both telephone and community-based support as required and appropriate.

Duties and responsibilities include:

• Initial Contact & Triage
• Coordination & Signposting
• Record Keeping & Data Quality
• Partnership Working
• Partnership Working

About You

You will have a level 3 qualification in health/social care or significant experience in a mental health-based field and experience of:

• Working within a mental health environment in either clinical or community settings
• Working in wellbeing support either face to face or telephone based
• Risk assessment and de-escalation skills and experience
• Communicating with a range of people, in particular those experiencing distress or poor mental health

About the Organisation

Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Mental Health, Mental Health and Wellbeing, Mental Health Support Worker. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Health and Wellbeing Coach

Do you want to work in a role that combines Health and Wellbeing Coach motivational interviewing techniques with the skills of Psychological Wellbeing practices?

We are looking for a Health and Wellbeing Coach to provide a supportive service, working within a mix of community settings and Primary Care, supporting patients to take proactive steps to improve their own mental health and wellbeing. 

Position: Health and Wellbeing Coach

Location:  South Birmingham Locality/Hybrid

Hours: Full-time, 2 roles available

Contract: 2 years fixed term

Salary: £27,500 - £29,000 (dependant on qualifications and experience)

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 26th April (midnight)

Interview Date: 5th/6th May 2026

The Role

You will provide low intensity interventions that will help patients to manage their own recovery.  Sessions will be delivered both on a one-to-one and group basis, coaching and motivating through multiple sessions, setting goals and agreeing action planning to support effective outcomes.  You will work closely with other support organisations including South Locality partners comprising of Counsellors and other mental health professionals, Community Mental Health Teams, Primary Care partners and wider health and wellbeing services.

You will be required to effectively manage a caseload of patients and maintain accurate and concise records and ensure effective onward referral processes are in place and utilised.

Duties and responsibilities include:

• Conduct patient-centred interviews to identify areas where patients wish to see change and agree action plan and steps in conjunction with patients
• Make accurate assessments of the risk patients pose to themselves and others and on the suitability of new referrals
• Support referral partners to make appropriate referrals to the service
• Devise a shared treatment plan with your patient
• Provide low-intensity interventions
• Provide both group and one to one support to patients
• Liaise with partners across the service to ensure the right type and level of support is provided to patients
• Develop strong professional relationships with wider mental health services, Primary Care and external support services
• Liaise with external agencies
• Design and completion of relevant paperwork

About You

As a Health and Wellbeing Coach, you will have a Coaching/Counselling qualification gained through a PCI accredited organisation (or be willing to work towards) (H&WB Coach 4 day training) and a Mental Health based qualification e.g. NVQ Level 2 or above. You will have experience of supporting patients with low level mental health issues and conditions.

You will also have experience of:

• Using coaching approaches and techniques or other supportive strategies (e.g., Motivational Interviewing)
• Providing one to one and group support based on patient need
• Managing a caseload of patients, prioritising in accordance with need and support required
• Working as part of a multi-disciplinary team, working alongside internal and external agencies to provide comprehensive support
• Development of shared treatment plans in coproduction with patients
• Planning and prioritising own workload
• Accurate record keeping in relation to patient records, referrals and outcomes

About the Organisation

Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Health, Wellbeing, Health Coach, Wellbeing Coach, Counsellor, Counselling, Mental Health, Mental Health Wellbeing, Health Coach, Mental Health Wellbeing Coach, Mental Health Counsellor, Mental Health Counselling. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Senior Family Support Worker

We are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.

Join South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.

Position: Senior Family Support Worker

Location: Edgbaston & Northfield Districts/Hybrid

Hours: 37 (9 – 5 Monday – Thursday, 9 – 4:30 Friday)

Contract: Full Time - Fixed Term until March 2027

Salary: £30,000

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies.

Closing Date: 26th April 2026 (Midnight)

Interview Date: 5th May 2026

The Role

Working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.

You will work within the Early Help Locality multi-disciplinary team to provide a timely and frontline response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities.

As an Early Help Senior Family Support Worker, you will have responsibility for practice development. You will work at an operational level with the Service Manager to provide support to the Family Support Worker Team. 

You will carry a reduced case load, demonstrating a strong practice base that can be role modelled to staff. In addition, you will need to promote inclusion and demonstrate a sound knowledge of safeguarding and quality assurance. 

Duties and responsibilities include:

• Leadership & Operational Support
• Practice Development
• Direct Work With Families
• Partnership Working
• Recording & Administration
• Safeguarding

About You

We are looking for someone with a level 3 Qualification in relevant area (Health and Social Care, Family Worker or similar) and experience of:

• Delivering outreach or one to support work.
• Supporting families and individuals with complex support needs
• Forging links and establishing relationships with partner agencies

You we also have knowledge of VCSE organisations within the locality and support available for families and good administration and record keeping skills.

About the Organisation

Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Family Support Worker, Children’s Support Worker, Senior Family Support Worker, Senior Children’s Support Worker, Family Support Case Worker, Family Outreach Worker, Family Outreach Support Worker. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Location: Lancashire

Interviews: 21st of April in-person

Let's make every day a chance to create a brighter future for the next generation!

Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style. Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)