Resident Support Outreach Officer

Vacancy Reference Number: PLA00646
Grade: SO2 - £33,759 - £34,986
Contract Type: Temporary- Fixed Term Contract (FTC)
Number of Posts: 1
Hours per week:35

Benefits and Allowances

Our existing terms, conditions and benefits are currently under review.

Role Purpose

Are you looking for a role that will offer practical support to help residents improve their circumstances? Do you have both sound knowledge and experience in benefits, homelessness, debt advice or a similar discipline? Do you want to help the Council improve the way it works with families and individuals who are struggling? If so, this could be the right role for you.

The Resident Support Outreach Team have been helping vulnerable households in the borough for the last 2 years to successfully transition on to Universal Credit, where eligibility criteria is met. We also provide support in other areas such as basic housing/rent arrears advice and grant applications which are identified by our troubleshooting, holistic approach.

It is clear many people across the borough need support both to be ready for their transition to UC, as well as help to successfully maintain their claims. It is therefore essential that any applicant has a proven track record of dealing with Universal Credit enquiries, as well as working with the vulnerable on a 1-1 basis. You will also possess good knowledge of other services within the borough that you can interlink with to provide the best outcomes.

The outreach team are currently working remotely, providing the same provisions, however, we do normally work from numerous outreach locations across the borough. It is our ambition to return to the face to face service when government safety guidelines allow. This means any applicant will also have experience in providing support both remotely and face to face.

It is essential that you have experience in delivering advice and assistance in either benefits, debt or homelessness advice or a very similar discipline. It is also essential that you have a proven track record of providing beneficial 1-1 support to the vulnerable on a varying number of issues.

We are very proud of our diverse, inclusive borough and we are looking for likeminded diverse and inclusive individuals to join our workforce. If you believe you have the necessary experience and you are genuinely passionate about helping others, please do apply as we would like to hear from you.

Key Responsibilities

1. To provide high quality advice to residents in the borough in relation to Universal Credit and the whole welfare system. To also provide advice on other matters such as (but not limited to) Housing, free school meals, NHS fines, energy grants and rent arrears.

2. Identify errors in Universal Credit calculation and information given to residents by the Department for Work and Pensions. Once identified, on-going support must be provided to ensure the error is corrected.

3. To undertake outreach using a holistic approach to advise and assist residents who may present with multiple issues and to provide wrap around support by way of on-going support and appropriate referrals to other partner agencies.

Additional Information

All applications should be made via our online application system, no CVs or alternative forms of applications are accepted.

Closing date: 07/06/2020

Interview Date: 25/06/2020

Please note interviews will be held via Microsoft Teams. 

This is a fixed term contract for one year.

Willingness to work outside of contracted hours in the evenings and weekends subject to notice.

To comply with the requirement to carry out a DBS check on this role.

Application Details

This post is open to the following types of applicants: Redeployees/ Internal/ External

If this role is available to Internal employees only, this will include agency workers but does not include independent contractors or Skills Match trainees

All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted.

Internal employees should apply via the council's Intranet. External applicants apply via the Council's website. 

Financial Support Officer

Vacancy Reference Number: PLA00645
Grade: SO2 - £33,759 - £34,986
Contract Type: Temporary- Fixed Term Contract (FTC)
Number of Posts: 2
Hours per week:35

Benefits and Allowances

Our existing terms, conditions and benefits are currently under review.

Role Purpose

Are you passionate about making a difference? Do you get job satisfaction from helping the vulnerable achieve successful outcomes? If so, one of our Financial Support Officer roles may be for you.

Tower Hamlets Council is looking to recruit 2x Financial Support Officers to contribute to the meaningful work of the Tackling Poverty Programme. Tackling Poverty is a Mayoral priority and the programme was created to help alleviate the high poverty levels within the borough. The posts are being offered on a 1-year fixed term contract basis.

You will work with some of the borough’s most vulnerable residents to improve their circumstances. Using a holistic approach, you will identify all areas where support is required and where this support cannot be provided in-house i.e. specialist law advice, you will ensure referrals to appropriate organisations are made.

Using council systems, you will proactively contact vulnerable residents whom are identified as having rent arrears or being in financial crisis. You will have proven experience in carrying out income and budgeting assessments, and where gaps in benefit entitlements are identified, assistance to claim will be offered. This will predominately be Universal Credit and Discretionary Housing Payment applications but help to claim all welfare support will be offered. Knowledge of different financial and non-financial support options is required.

It is essential that you have experience in delivering advice and assistance in either benefits, debt or homelessness advice or a very similar discipline. It is also essential that you have a proven track record of providing beneficial 1-1 support to the vulnerable on a varying number of issues.

Occasionally we identify the opportunity for a benefit up-take campaign that we would like the financial support officers to lead on. 

We are very proud of our diverse, inclusive borough and we are looking for likeminded diverse and inclusive individuals to join our workforce. If you believe you have the necessary experience and you are genuinely passionate about helping others, please do apply as we would like to hear from you.

Key Responsibilities

To identify and proactively support the most vulnerable households in the borough who may be experiencing issues such as risk of homelessness and debt using council systems.

To carry out budgeting and income maximisation assessments using the Benefits and Budgeting calculator and support households to make applications for Discretionary Housing Payments and other grants available.

To carry out a wide range of duties that support the delivery of the overall Tackling Poverty Programme

Additional Information

All applications should be made via our online application system, no CVs or alternative forms of applications are accepted. 

Closing date: 07/06/2020

Interview Dates: 23/06/2020 and 24/06/2020

Interviews will be held via Microsoft Teams 

This is a fixed term contract for one year.

Willingness to work outside of contracted hours in the evenings and weekends subject to notice.

To comply with the requirement to carry out a DBS check on this role.

Application Details

This post is open to the following types of applicants: Redeployees/ Internal/ External

If this role is available to Internal employees only, this will include agency workers but does not include independent contractors or Skills Match trainees

All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted.

Internal employees should apply via the council's Intranet. External applicants apply via the Council's website.

The Youth Futures Foundation is a new, independent, not for profit organisation set up to tackle youth unemployment with a £90million endowment from the Reclaim Fund. We are looking for bold and impactful ways to help young people find and keep good jobs. There are over 750,000 young people not in education or employment in the UK. Young people are twice as likely to be unemployed than older adults in the labour market and BAME and disadvantaged young people disproportionately bear the brunt of it.

We are building an ‘empowerment foundation’ to identify practical solutions that work in a complex world yet are simple and cost effective enough to roll out across multiple locations, to reach as many young people as possible. To do this, we are now building our own inspiring team to help us achieve our vision.

As the Executive Assistant to the CEO, you will play a vital role in supporting Youth Futures Foundation to achieve our mission and deliver our ambitious strategy. You will develop and deliver a comprehensive organisational, administrative and management support service to the CEO, Chair and wider Youth Futures Foundation team. You will be dealing with a wide range of external and internal stakeholders and will be the first point of contact for the Chief Executive and Chair.

This role will suit someone who has experience as an Executive Assistant at executive level and would be excited at the opportunity to be involved across all aspects of the organisation to ensure we are operating efficiently and effectively to deliver on our purpose.  As part of a small and ambitious team, the post holder will have visibility of all areas of the organisation and have the opportunity to really help with shaping Youth Futures Foundation at this nascent stage.

The successful candidate will have at least three years' experience supporting a senior management team member (i.e. CEO or Director), ideally in the charity sector, and will have excellent organisational, written, verbal and general project management experience.

The closing date is 11.59pm 8th June 2020.

Manchester Mind is working with Greater Manchester Mental Health Trust to deliver roles within community mental health teams in Manchester. To help us with this work we are looking to employ a social worker. The post-holder will work within an integrated, multi-disciplinary team with staff employed both by Manchester Mind and the Trust.

As a Social Worker you will be a crucial member of the team. You would be proactively supporting and care co-ordinating a caseload of people with mental health problems and complex needs.

Location: CMHT North East (Harpurhey District Office) and CMHT North West (McCartney House)

Hours: 37 per week

Salary: £32,878 + 5% pension contribution

Annual Leave: 28 days + bank holidays

Contract: Permanent

The skills and experience that are most important to us are:

• Qualified as a social worker
• Experience of working with people who have complex needs
• Ability to work in a collaborative way

Application is by application form only. All application documents can be found in this listing and on the Vacancies page of the Manchester Mind website.

The deadline for submission of applications is 9am, Tuesday 9th June 2020.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services.

Data Analyst

Ewell 

Permanent, Salary Band 3 

Samaritans is an established charity who for over 60 years have been delivering services to some of the most vulnerable people across the UK and Republic of Ireland. 

Based in Ewell with great transport links to London and the South, our employees benefit from a picturesque head office, flexible working and a comprehensive wellbeing and benefits package. 

Our volunteers operate 24 hours a day providing emotional support and alleviating distress.  Our mission is to reduce the number of people who die by suicide and we pride ourselves in taking a leading role in influencing suicide prevention policy and practice.    

We are launching our new multi-channel platform, which should allow volunteers to answer telephone calls, online chats and emails within one platform.  We are also planning to roll out Online Chat after several successful pilots, as well as looking at digital outreach and a number of other exciting developments.

We are looking for Data Analyst to join our Listening Service team to inform continuous improvement in our services, to deliver deeper research findings, and to support more effective communications, partnerships and influencing. The Senior Service Data Analyst will play a key role in supporting the Samaritans vision that fewer people die by suicide. 

In return we’re offering a salary of between £28,000 and £38,000, 25 days holiday, and 3 wellbeing days per annum as well as access to a competitive pension scheme. 

We are keen to hear from candidates who have demonstrable experience of: 

• Recognizing and identifying appropriate ways to collect, collate and prepare data;

• Presenting clear findings that colleagues can understand and use;

• Understanding and producing different types of data models;

• Manipulating and linking different data sets; 

• Taking responsibility for data organisation, architecture, quality, integrity and compliance. 

In addition, we are interested to hear from candidates with experience of data visualisation, applied statistics or building data products - and candidates are encouraged to highlight any experience in these areas in their application. 

Responsibilities will include but are not limited to: 

• Determining the needs of different users for data insight and reporting; 

• Using operational data to monitor the functioning of our services; 

• Advising on the development of data systems and tools; 

• Representing service data on key initiatives and projects; 

• Assuming shared responsibility for improvements to data organisation, architecture, quality, and compliance. 

If the prospect of joining a well-respected and highly regarded national brand appeals to you please visit our website for a full job description

Victim Support Children and Young Peoples Service in London are looking for a Senior Service Delivery Manager to join the team, managing the South Area of London.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main purpose of this job is to lead a local area Children and Young People's team ensuring that young victims and witnesses of call crime including Serious Youth Violence (SYV) and Knife Crime receive the support they need at the right time and delivered in the way that is most effective for them. You will manage a team of Children and Young People (CYP) caseworkers and (SYV) Youth Advocates, supporting them to meet Victim Support's current and future contractual requirements as well as increasing take up of service and ensuring all young victims and witnesses get the support they deserve. You will also coach staff to enable them to provide both effective immediate and longer term support and advocacy to clients.

You will analyse performance information and use outcomes to identify and implement effective practice both in the CYP service and across any projects that you manage. You will also produce accurate and timely performance reports for internal use and high quality monitoring reports for commissioners.

You will be required to maintain effective relationships and formal partnerships across organisations and with key stakeholders promoting and developing the services of Victim Support in order to meet clients needs and win new business.

You will also be required to manage borough based projects, meeting with commissioners as required and ensuring quarterly and other reporting requirements are met.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

Purpose of Post

FACT’s mission is to enrich lives and shape the future through Film, Art and Creative Technology. You will be joining our team at an exciting time in the organisation’s development! The Head of Development will work closely with the CEO/Director, who joined the organisation in May 2019, and the new leadership team to identify, develop and implement opportunities for income generation in line with FACT’s Business Plan.

This role will be particularly focused on diversifying and growing income to help strengthen FACT’s business model, coordinating our upcoming Band 3 Arts Council England National Portfolio application, and leading on our capital fundraising campaign. The role will also be key in managing stakeholders including: local government, public funding distributors, trusts and foundations, EU funding, corporates and other strategic relationships.

The Head of Development will lead the Senior Management Team in the coordination and management of all bid writing and fundraising across the organisation, and take a lead role in the development, implementation and management of initiatives to maximise both contributed and earned income.

How to Apply

Please download the full job description and equal opportunities form. To apply, please send a detailed letter outlining why you are interested in the post and how your experience fits our requirements, plus a CV and a completed equal opportunities form.

Deadline

Sunday 29 March at midnight

Interviews

Interviews will take place on Monday 6 or Wednesday 8 April 2020.

London, Devon and across South West

Hours as and when required (zero hours contract)

Are you passionate about creating a better future for disabled children? Are you a natural leader who thrives on developing young people? Then join us as a Facilitator. 

Whizz-Kidz is a national children’s charity with a mission to transform the lives of disabled children and young people. We work to change these young lives by providing the vital equipment, support and life skills they need.

As an ad hoc Facilitator, you will have direct experience of working with disabled young people and you will work collaboratively with the regional services team to grow our Clubs and Wheelchair Skills Training opportunities in the region.

The role will include facilitating regular Whizz-Kidz Clubs, taking responsibility for the delivery of the service on the day. This includes ensuring Young People engage in the event and supporting our young people to gain life skills and independence. You will also be responsible for Safeguarding, managing volunteers and Healthcare Assistants during the service. Opportunities also include delivering Wheelchair Skills Training through Schools and Community Hubs as well as promoting independent travel training to those who are ready.

You will have a methodical and young person-centred approach to removing barriers so that young people can participate fully in a programme and you will have experience of conducting accessibility audits and risk assessments.

For further information and to apply please visit our website.

We regret that we will not be able to respond to unsuccessful applications for this role.

Closing Date:  30th June 2020

First Interview Date:   We will be reviewing applications on a regular basis and setting up interviews as required.

Please note successful candidates will be required to attend training and the role is subject to an enhanced DBS check..

Only candidates successful in obtaining an interview will be contacted. No recruitment agencies please.

Hours: Will consider full time and part time

Salary: £37,000 - £40,000

Contract: Permanent

Location: Bristol/London/Home (with regular travel across UK)

The Role

The Senior Practice Consultant for the Whole Family Practice Team will steer and guide our work to transform the multi-agency response to domestic abuse and how children adults and families are safeguarded.

The role will work nationally; supporting the Head and team to establish a framework for disseminating best practice, embedding quality and learning and enabling statutory and voluntary sectors to work better together to improve the experience and outcomes for children, adults and families. You will combine comprehensive and innovative practice experience with an entrepreneurial mind-set, focusing on working alongside partners to devise innovative, dynamic and pragmatic solutions to complex problems. 

Context

As Senior Practice Consultant, you need to be able to both coach and mentor your team, alongside pro-actively support your Head in an ever changing strategic and operational environment.

This person needs exceptional communication and interpersonal skills; bringing a strength in building relationships with national partners and local areas. They must be dedicated and determined in the development of a coordinated and dynamic response to domestic abuse and related safeguarding complexities.

This role requires a resilient, positive, driven and solution focussed attitude and mindset is a necessity in supporting and guiding this team in its mission to make people safer, sooner. 

You will be confident about delivering new and dynamic ways of working in fast changing, challenging and untested environments. You will live our values, and be part of building a culture where agencies working together to safeguard and end domestic abuse offer a compassionate, consistent and high quality response to victims, survivors, and their families.

Benefits include a generous package including: 25 days’ holiday a year and public holidays, employee pension scheme with 4% employer contribution, Cycle2Work scheme, 365 days a year Employee Assistance Programme.

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter, CV and equal opportunity form.

Closing date: Sunday 14th June 2020 at midnight.

SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.

No agencies please.

Redthread works with vulnerable young people in crisis. Whether they have been the victim of a stabbing, are seeking support for anxiety, have suffered a sexual assault, or want to find a new home beyond the reach of a gang, we support them to overcome the challenges they face through our dynamic youth work programmes.

We are launching our Youth Violence Intervention Programme (YVIP) at three new hospitals in London this year with funding from the Mayor’s Office for Police and Crime. We’re recruiting and training three dynamic new teams who will set up and embed the service in Croydon University Hospital, University Hospital Lewisham and Queen Elizabeth Hospital in Woolwich. Each team consists of a team leader, two youth intervention practitioners and a programme coordinator, and we are looking for one more Youth Intervention practitioner to join each team. We are particularly keen to find people local to each hospital who know the area and have good networks.

During the Covid-19 outbreak, our teams are working from home, still taking referrals from the hospitals and offering phone support to young people. We will go back to working in the hospitals when it is safe to do so and are in discussion with our clinicians about how to make this happen, but this role may begin working from home.

“Redthread youth workers are doing an incredible job helping young victims to move away from the circles that led to them getting hurt” (Sadiq Khan, Mayor of London)

The purpose of the role is to work with young victims of violence and exploitation in the ‘teachable moment’, empowering them to make positive choices and working with partner agencies for long-term change.

For full details on the role please see the application pack on our website via the button below.

Closing date: 10am, Monday 15th June 2020

Online Assessment: 24th June 2020

Al-Khair Foundation is a unique charity comprising the international delivery of humanitarian aid, three TV channels and four private schools. We are seeking a Marketing & Communications Manager. You shall report to and be supported strategically by the Head of Information, Communications and Technologies and you will be responsible for managing a growing team. You will need to be extremely hands-on and hit the ground running, delivering excellent marketing and communications activity across brand, content, digital and media.

Your duties and responsibilities will include:

• Maintaining, developing and delivering the marketing strategy and operational plan.
• Ensuring the strategy, plan and activity directly supports the delivery of organisational objectives through appropriate brand, marketing and communications activities.
• Leading brand activity, ensuring the implementation of plans, and effective management.
• Monitoring our audiences and charity sector trends and completing competitor analysis, using findings to inform strategic plans, operational plans and day-to-day activity.
• Hands-on delivery of social media and wider digital media, traditional marketing projects, events and marketing collateral for branches and organisation-wide fundraising initiatives.

Your experience will include:

• Charity sector experience is a must.
• Educated to degree level in Marketing or equivalent degree/qualification.
• Substantial experience of marketing and communications, having worked at a senior level with experience of brand development, content, creative services, digital and media.
• Demonstrable experience of planning and delivering integrated strategies and activities across teams.
• Managing a team, providing direction and motivation and delivering effective line management through supervision and development of staff.

Candidates interested in this role are encouraged to email their CVs via the Apply button.

Closing date: Midnight on 16th June 2020.

Due to the expected high response to this vacancy, we reserve the right to close this campaign once we have a suitable pool of applicants.

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. Only candidates with the right to work in the UK will be considered. We regret that only shortlisted candidates will be contacted.

HR Advisor
Location: Bosham
FT Salary Range: c. £27,000 to £30,615 per annum
Hours: Flexible work pattern options considered (30 to 37.5 hours per week)
Contract: Permanent

An opportunity for an HR Advisor has arisen to join our HR and Payroll team.

The successful candidate will provide a business partnering approach to the delivery of HR Services and Strategy, through a pro-active style of guiding and enabling managers on the use of policies, procedures and self-service systems. 

As an experienced HR Advisor, you will need to be confident in reviewing and developing processes in line with business needs, employment law changes and best practice, and be driven in delivering on delegated HR projects and initiatives.  With scope to develop the role, you will need to have excellent verbal and written communication skills to help build good working relationships across the hospice, plus having excellent organisational and planning skills can support a varied range of HR activities as part of a dedicated team.

We are looking for someone who has attained Level 5 CIPD (or working towards) with at least 5 years of generalist HR experience, up to date knowledge of employment law, consultation and engagement processes.

As part of our committed team, the working atmosphere is friendly, inspiring and supportive.  We offer a comprehensive benefits package which includes holiday entitlement starting at 27 days per year, increasing to 33 days, plus bank holidays.  Continuation of NHS reckonable service, or the NHS Superannuation Scheme may also be recognised.  A generous contributory pension scheme, life assurance, discounted gym membership plus a contributory cash reimbursement plan for you and family members are also available. 

Closing date: 17 June 2020
Interview date: w/c 22 June 2020

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the Apply button to be directed to our website where you can see the full job description and download the application form.

No agencies please.

Position Description

Starting Salary: £35,002 - £36,479 per annum

Job Profile

The International Programme Funding Officer (IPFO) works closely with programme and funding colleagues to develop high-quality programmes and projects that enable CAFOD and its partners to maximise income from institutional donors. Through this work s/he helps extend the reach and impact of CAFOD’s programmes in delivering positive and lasting change for some of the world’s poorest communities.

The IPFO is based within the International Programme Funding Unit (IPFU). S/he leads on establishing, maintaining and strengthening relationships with key global and/or UK-based donors; developing and driving donor funding engagement strategies; leading on proposal development and contract management; identifying new funding opportunities and fostering innovation and shared learning among colleagues and partners, including through the programme funding Community of Practice.

Donor lead responsibilities are a component of this role; the post-holder will hold and develop expertise on a portfolio of allocated donors. These will be reviewed regularly, although at present are likely to include Government donors (such as US Government, Dutch Government, Nordic Governments, etc), and Island donors (Jersey, Guernsey, Isle of Man). S/he works with IPFU and funding colleagues within the International Development and Emergency Response Groups, as well as with programme staff, thematic advisers and colleagues in the Finance,  Fundraising and Advocacy and Education Groups, to help build CAFOD’s reputation and grow income across an agreed donor portfolio. The post-holder is expected to undertake some international travel to support overseas teams and partners with proposal development and contract management activities, most likely within African regions, as well as to meet with key donors and/or collaborate with INGOs and sister agencies within the Caritas Internationalis confederation.

The post-holder reports to the International Programme Funding Manager. S/he is not a budget holder but may carry out some supervision tasks for other staff members, consultants or volunteers.

Key Responsibilities

Donor engagement, proposal development and contract management (50%)

• Act as CAFOD’s donor lead for allocated donors (see above). In collaboration with programme and funding colleagues and in line with CAFOD’s Institutional Funding Strategy, support the development and coordination of donor funding engagement strategies and drive their implementation across CAFOD with other key stakeholders. This includes coordinating internal  project selection processes.

• Support or lead on corporate, regional or multi-country programme funding opportunities, including proposal development.

• Represent CAFOD externally with agreed priority donors, leading on strategic relationship management in liaison with programme and funding colleagues; this includes attending relevant external fora and leading on the management and review of donor registration processes and/or framework agreements where required.

• Support colleagues to develop high quality programmes and projects by providing donor-specific technical and compliance advice, working collaboratively to increase the quality of funding bids and contract management.

• Where appropriate, lead on the preparation and submission of reports and on contract management, including the preparation, review and timely submission of financial and narrative reports and facilitating external evaluations.

• Work closely with Finance, the International Operations team, and other colleagues to ensure CAFOD’s business systems and processes satisfy specific donor requirements, including on financial and supply chain management, document retention, audit, transparency and accountability.

Support to regional / country programme teams (20%)

• When required, participate in responses to surge requests from International Development or Emergency Response Groups; this may include temporary changes to contract portfolios and work-plan priorities.

• When required , undertake overseas trips to support country programmes in receipt of institutional funding or the subject of institutional funding applications.

Shared learning, new opportunities and innovation (15%)

• Develop and maintain professional and productive relationships with allocated donors, carrying out research, proactively disseminating information on new funding opportunities and sharing donor updates with other programme and funding colleagues.

• Keep abreast of evolving donor-specific and thematic or sector-wide policies and trends by representing CAFOD externally in agreed external networks and groups, and through professional contacts within the sector; when required, represent CAFOD on working groups and share and disseminate learning through the programme funding Community of Practice.

• Lead on the periodic review of donor feedback and trends, particularly those relating allocated priority donors, where appropriate preparing learning documents and presentations for dissemination and sharing with other colleagues and partners.

• Support colleagues in programme teams to strengthen CAFOD’s and partner’s institutional funding capacities, e.g. on proposal writing, programme development, monitoring & evaluation, and ensure learning on this is captured and shared across the international programme, including through the programme funding Community of Practice.

• Collaborate in the development and implementation of the Institutional Funding policies, procedures and ways of working as an active member of CAFOD’s programme funding Community of Practice.

Strategy, planning, monitoring & reporting (15%)

• Contribute to the implementation of CAFOD’s Institutional Funding strategy, ensuring alignment with donor funding engagement strategies and responding to evolving donor trends.

• In collaboration with IPFU colleagues and those in programme teams, contribute to the annual planning process providing donor-specific data and analysis for annual income projections, cost recovery targets and country resource development plans, and contribute to country funding context analyses as part of CSP development.

• Effectively use CAFOD’s institutional funding information systems  to ensure project information and documentation is up-to-date and accessible.

• Support the IPFU team with monitoring the performance of IF contracts and by contributing to quarterly and annual team and consolidated Institutional Funding reports; where necessary support the consolidation of IF data from international programme group colleagues during annual planning and reporting, particularly for allocated priority donors.

• Communicate with other teams within CAFOD to ensure institutionally funded programme are well understood, and that information is available for fundraising and communication needs. This may involve participation in sessions/events with supporters, internal working groups etc, as agreed with the relevant manager.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children and young people and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children, seeing these interests as paramount. 

Person Specification

Essential Criteria

Understanding our context

A Understanding Catholic identity;  Commitment to and understanding of the role of the Catholic Church in development 

B Understanding CAFOD;  Shares and supports CAFOD’s values; able to communicate the differences in mission and approach between CAFOD and other agencies 

C Understanding international development;  Solid understanding of key issues in development funding across a diverse range of development, advocacy and humanitarian settings

Working together

D Managing ourselves;  Recognises what needs to be done and takes action to achieve results; shares knowledge and expertise with colleagues; open to challenge and able to adopt and adapt new ideas and concepts in a short timescale; shows drive and initiative.

E Working with others; Provides guidance and support to colleagues working towards shared outcomes and targets; builds and maintains collaborative relationships at all levels of the organisation to negotiate and ensure effective and mutually acceptable results; ability to influence others without direct authority, including at a distance

F Communicating;  Presents complex issues simply and clearly; delivers convincing proposals and reports internally and externally; shares knowledge and information across the organisation 

G Looking outwards;  Keeps abreast of developments in sector; builds co-operative, professional relationships with donors, partners, supporters, etc.

Making change happen

H Managing resources; Monitors budgets and spend in line with funding requirements; uses information systems and processes to ensure work is recorded and reported efficiently; offers ideas to improve monitoring, reporting and learning processes; finds ways to achieve more with the available resources.

I Achieving results; Makes clear what has to be achieved by colleagues and ready to help them get things done; identifies and develops better processes and ways of working to achieve results; anticipates risks and takes active steps to mitigate them

J Managing our performance;  Negotiates and monitors standards of performance across diverse settings through task management structures; takes timely action on performance issues; tackles problems or conflict in a balanced way; demonstrates high standards and attention to detail in all work.

K Taking the lead;  Provides a clear sense of direction and purpose for colleagues; builds close working relationships with leaders across the organisation; acts quickly to deal with emerging challenges; motivates others to get things done, takes a lead in identifying solutions and making change happen.

Job-specific competencies

I. Project and process management experience, including planning, M&E skills and familiarity with programme cycle management tools and methods.

II. Significant experience of working cross-organisationally - preferably including decentralised settings, with demonstrable ability to build effective working relationships internally and externally – including with senior managers.

III. Solid track record developing successful proposals and high quality reports for institutional donors – including on multi-sector/-country programmes.

IV. Willingness and ability to travel overseas for periods of 1-3 weeks up to 4 times a year.

Desirable

V. Experience of working on a broad range of development issues, including in programming, M&E or technical support/advisory roles.

VI. Experience of partnership-based development work overseas.

VII. Proficiency in French, Spanish or Portuguese.

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to child protection.

Integral is a global alliance of Christian relief and development agencies. The Secretariat is seeking an experienced administrator to provide a stable organisational infrastructure for its work. The successful candidiate will be responsible for managment and administration of Integral's finances, governance and legal compliance, HR, and IT.

JOB TITLE: Support Co-ordinator

LOCATION: Home-based with remote access to the Integral server; preferably based in the UK

WORKING HOURS: 60% position, working 21 hours per week (excluding lunch breaks)

CONTRACT TYPE: Temporary for one year with the possibility of being extended

RESPONSIBLE TO: Integral CEO

1. PROFILE OF INTEGRAL AND OCCUPATIONAL REQUIREMENT FOR ROLE

Integral is a global alliance of independent Christian relief and development agencies, working together to present a more effective response to poverty worldwide.  Integral’s goal is to see holistic transformation for more poor people, through providing collaborative opportunities for its’ Members in disaster response and beyond.

It is essential that the position holder must support the aims and objectives of the Alliance. Applicants must be committed to Integral's Christian beliefs, and fully participate in and contribute to the Christian spiritual life of the Secretariat and the Alliance. The Occupational Requirement appended to the bottom of this document explains that in more detail.

2. PURPOSE OF THE SECRETARIAT

Our small Secretariat team works hard on behalf of our Members to fulfil our Mission and Vision. We work virtually across three nations to champion, encourage and facilitate collaborative working across our membership.

Secretariat Mission Statement

• The Integral Secretariat models working virtually and collaboratively.
• We seek to be responsive to God’s leading and our Members’ needs.
• We aim for professional excellence in our work and working practices.
• We work to create flexible structures to support our Members to work effectively together.

The Secretariat facilitates the delivery of the Integral Strategic Plan, specifically to run effective disaster responses and to enable effective collaboration. We serve our Member agencies in the following areas:

• Run Joint Disaster Responses
• Group Support
• Member Care
• Spiritual Support
• External Engagement

3. MAIN PURPOSE OF THE JOB

• To provide a stable organisational infrastructure for the work of the Secretariat and to assist other Secretariat staff in fulfilling their roles.
• Responsibility for managing and administration in the following areas:
  1. Financial
  2. Governance and legal compliance
  3. HR and legal compliance
  4. General and IT
• Take a full part in the functioning of the Integral Secretariat.

4. PARTICIPATION IN THE SPIRITUAL LIFE OF INTEGRAL

As part of the Secretariat, discern God’s leading in your work and for Integral generally. Join the Integral Secretariat weekly prayer times via Skype conference call. Participate in days set aside for prayer and discernment. Take turns to lead devotional time at the weekly team meeting.

5. POSITION IN ORGANISATION

This job is positioned within the Secretariat and is responsible to the CEO, but working closely with other members of the Secretariat. The successful candidate will preferably be based in the UK.

6. SCOPE OF JOB: DUTIES AND KEY RESPONSIBILITIES

Provide a stable organisational infrastructure for the work of the Secretariat and to assist other Secretariat staff in fulfilling their roles.

Responsibility for managing and administration in the following areas:

A. Financial management and administration

Lead in the development and implementation of finance systems to run the Secretariat efficiently and support collaboration amongst Integral Members.

• Work with the CEO, Treasurer and Board Finance Committee to ensure excellent long term financial planning and management for Integral.
• Maintain and assist in the development of all financial policies and procedures both for the Board and the Secretariat.
• Receive and process the monthly expenses claims of all staff.
• Complete monthly accounts using QuickBooks accounting software. Complete quarterly financial reports for the CEO and Treasurer.
• Alert the CEO and Treasurer of any foreseen overspend and implement new budget lines required for the next financial year
• Liaise with external financial support e.g. Payroll providers, accountants and independent examiners to enable the smooth running of the financial systems.
• Complete invoices and payments and on-line banking in an accurate & timely manner.
• Keep an electronic filing system of invoices, income, expenditure, receipts and statements in good order.
• Help develop the annual budget by producing year-to-date figures at key points through the year, getting income figures from our Members, finding out cost of living rises, and supporting the CEO in setting the budget.
• Work with the CEO on the annual statutory accounts and report.
• Monitor Integral’s obligations with regards to VAT and take appropriate action when necessary.
• Complete an annual Gift Aid Return for donations.
• Oversee compliance with the requirements of the Fundraising Regulator; maintain our secure donor database and ensure it is cleansed regularly.
• Oversee the production and printing of all Integral stationery, business cards, leaflets and annual reports.

B. Governance administration and legal compliance

Ensure Integral meets its statutory governance requirements.

• Complete documentation and ensure compliance with deadlines for Companies House and the Charity Commission.
• Creating ‘joining packs’ for any new Members or Board members. Ensure they fill in the correct legal documentation to become Members of Integral.
• Send new Members any Integral governance documents they need. Ensure that signed documentation is received back from new Members or Board members and filed on the server and submitted to the relevant statutory bodies.
• Keep up-to-date with developments in requirements for charities and advise the CEO and ExCo when action is needed to meet new requirements.
• Work with the CEO to prepare Board meeting agenda, papers and presentations.
• Clerk for the ExCo and Board at Board meetings and ensure minutes are distributed in a timely way and that actions are followed up.

C. HR administration and legal compliance

Ensure high quality design, development, and delivery of financial, IT, HR and administrative policies, procedures and systems to support the work of the Secretariat and collaboration amongst Members.

• Assist the CEO in ensuring all Secretariat staff members are legally contracted.
• Ensure all staff hold current DBS certificates.
• Ensure contracts are signed and upheld.
• Keep staff files confidential and up to date.
• Ensure all staff adhere to the appraisals schedule.
• Create and disseminate annual leave cards and ensure they are regularly updated.
• Working with HR Consultants, keep appraised of any changes in employment law and ensure the Staff Handbook is updated accordingly.
• Participate in Secretariat recruitment process as required - from drafting Job Descriptions, selection, interviewing and briefing new staff.

D. General and IT administration

• Support host Members for Integral meetings in organising logistics for Integral meetings with the host agency or in-country support.
• In circumstances where there is no Member in the meeting country, be willing to organise logistics for the Integral meetings.
• Willingness to travel to help with on-site logistics during the meetings up to twice a year.
• Maintain a secure electronic filing system for Secretariat data and Member collaboration data on both the internal server and the Google Drive.
• Lead the Secretariat in using Google Apps for their own collaboration as a virtual office.
• Ensure joint space on the Google Drive is periodically cleansed and organised.
• Keep Google web systems and user administration up-to-date.

Integral Secretariat Team Member

Take full part in the functioning of the Integral Secretariat.

• Be an active Member of the Secretariat, joining weekly team meetings (via Skype) and prayer times and integrating with the functioning of the Secretariat.
• Handle aspects of the organisation of the Secretariat’s annual spiritual retreat, including appropriate venue sourcing, liaison with external retreat leaders, and all logistics for Secretariat staff.
• As the Secretariat models collaborative working, feedback, improve or proofread the work of colleagues as and when required.
• Manage projects / work packages as and when required. Ensure all stakeholders are consulted and their viewpoints represented in Secretariat-wide work.

Person Specification

QUALIFICATIONS

Essential: 

• Significant practical experience in administrative management

Desirable:

• Professional qualification(s)

EXPERIENCE

Essential: 

• Essential: Minimum 3 years’ experience in financial administration and management for a business or charity.
• Essential: Experience using Google Drive and associated Apps

Desirable:

• Practical experience in working in a Christian Relief and Development organisation.
• Experience of working in a Christian environment and across time zones and cultures.
• Working experience of British HR practice and laws.

SKILLS/ ABILITIES

Essential: 

• Highly organised.
• Process thinker, able to deliver practical and clear tools / guidelines.
• Systems thinker, problem solver.
• Excellent eye for detail and quick to grasp new concepts and ideas.
• Ability to meet deadlines and cope under pressure.
• Flexible to meet the changing needs of the Alliance and Secretariat team.
• Facilitation skills, diplomacy and influencing skills, building collaboration and consensus.
• Excellent written and verbal skills in English.
• Good understanding of organisational systems, policies and procedures.
• Good interpersonal skills.
• Able to self-manage and work virtually.
• Computer skills: Word, Outlook, PowerPoint, Excel, web, Google Apps.

Desirable:

• Layout and design skills.
• Knowledge of QuickBooks accounting software.
• Project management qualification.

PERSONAL QUALITIES

Essential: 

• Committed Christian.
• Commitment to the mission of Integral Alliance.
• Commitment to unity and collaborative working.
• Willingness to travel.

Application process

• If you have any questions about the role please contact us thorugh the 'Contact Us' page on our website.
• If you are interested in applying we invite you to fill in our online application form by our deadline of Friday 26th June 2020.
   

Integral’s Occupational Requirement

Integral has a distinctively Christian ethos and purpose, having grown out of Tearfund in the UK which was founded by the UK Evangelical Alliance. Integral’s fundamental purpose is to serve Jesus Christ by uniting our Members in order to better combat poverty. All our Members share Christian beliefs and aim to bring good news to the poor in this world. They do this through demonstrating and proclaiming the Christian gospel for the whole person through Christian relief and development. A core conviction is that our work will not prosper unless we pray about it and we treat our work as part of our worship to God. 

In order to achieve our mission and to maintain our ethos, it is vital that every Secretariat staff member is committed to Integral’s vision, mission and values and is actively working in accordance with our evangelical beliefs.  As an organisation we aspire to combining professional excellence infused with passion for and commitment to Christ.  We therefore seek to work in line with biblical principles and teaching and to seek God’s guidance in prayer in everything that we do.  Through our practice of employing only committed Christians we have nurtured a working environment where Secretariat staff are committed to and united in achieving our mission.

Essential aspects of work for all Secretariat staff include participation in and leadership of spiritual sessions of worship, prayer, Bible study and reflection, both as a Secretariat and in Integral meetings. We believe this is fundamental to the achievement of our mission.

We therefore regard it as a genuine occupational requirement that this position is held by a committed Christian. The position holder must support the aims and objectives of the Alliance and be committed to the Christian ethos and vision of Integral. We believe that the conditions in part 3, Schedule 9 of the Equality Act 2010 have been met and that there is a prima facie case that the successful candidate will be a practicing Christian.