Jobs
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
Reporting to: Head of Major Giving
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. Candidate will need to live commutable distance to London.
Contract Type: Ideally full-time, 35 hours per week, although 28 hours/compressed hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £43,500
BACKGROUND
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The latest research suggests that 2.7 million children are at risk of hunger, meaning one in five children don’t have enough to eat. When a child is too hungry to learn, they struggle to concentrate, absorb information, and manage their emotions, causing them to fall behind in their studies.
Magic Breakfast provides a nutritious breakfast to over 350,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target children most in need without barrier or stigma.
We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. We are now at an exciting point in our journey as we launch Nourishing Futures, our long-term strategy, which capitalises on market changes and government commitments to scale our work, while redefining breakfast spaces not just as places to eat, but as places to thrive.
In response to a challenging funding landscape, and to seize on the opportunities ahead, we have recently brought together our Philanthropy and Trusts teams into a unified Major Giving function, enabling us to build deep, values-driven relationships with high-value supporters.
The Major Giving Lead – Individual Donors will play a pivotal role in this new function, leading all relationships with high-net-worth individuals (HNWI) and ensuring exceptional donor care and engagement. Reporting to the Head of Major Giving, this role is a senior, strategic position crucial to driving the organisation’s fundraising growth and deliver against our mission.
JOB PURPOSE
The Major Giving Lead – Individual Donors is a senior, strategic role within Magic Breakfast’s unified Major Giving function, acting as the organisation’s expert on philanthropy. This role will lead and manage relationships with high-net-worth individuals (HNWIs), ensuring exceptional donor care, long-term engagement, and the growth of transformational gifts.
Working closely with the Head of Major Giving, the Major Giving Lead will help develop and embed a cohesive Major Giving strategy, fostering strong synergies across the Major Giving team. In partnership with the other Major Giving Lead (Trust & Foundations) this role will create unified stewardship programmes, prospect development strategies, and engagement opportunities, ensuring a seamless and compelling experience for donors across all major giving streams. It will also work closely with the Business Development Manager (Scotland) to ensure effective ways of working across devolved nations and to unlock opportunities for HNWI in Scotland.
This is a high-impact, leadership-focused role for a proactive, strategic, and relationship-driven individual, capable of influencing key stakeholders, shaping organisational approaches to major giving, and driving the growth of Magic Breakfast’s mission to end child morning hunger across the UK.
KEY RESPONSIBILITIES:
Leadership and team collaboration
-
Act as the senior lead and subject matter expert for HNWI relationships across the organisation.
-
Work closely with the Head of Major Giving and Major Giving Lead – Trust & Foundations to develop and embed a cohesive Major Giving strategy, fostering strong synergies between Major Individual Donors and Trusts, with a clear link to synergies in other teams.
-
Support the Head of Major Giving and Trust & other Major Giving Lead in mentoring and guiding other members of the Major Giving Team.
-
Provide leadership, insights and expertise across the wider organisation to support the delivery of our new organisational goals, including through contributions to the sub-goal working groups and other enabling strategies.
-
Collaborate within the fundraising, and across other, departments to deliver cross-organisational initiatives, events and campaigns, championing opportunities to unlock HNWI giving.
-
Scan the external environment for trends, insights, ideas and best practice that could benefit the Major Giving team and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
-
Work in close partnership with the Business Development Manager (Scotland) to ensure joined-up approaches to HNWI opportunities in Scotland, sharing expertise, aligning stewardship, and enabling effective cross-team working.
-
Flex to provide support across the Major Giving team where necessary, responding and supporting shared team-wide objectives and any trust and foundations work if required.
Income generation, donor stewardship and prospect development
-
With support from the Head of Major Giving, deliver the 25/26 individual giving income target of c£800k by personally managing a portfolio of new and existing major donors and family foundations, with a focus on securing, renewing and uplifting gifts above £50k+ .
-
In partnership with other teams and departments, develop, test and roll out new data-driven approaches to target and reach new HNWI and other major giving audiences.
-
Work with our Prospect Researcher Manager to identify and execute opportunities to grow our prospect pool, including from across other teams, and to facilitate personal introductions and meetings with yourself or other Magic Breakfast employees/ volunteers – providing relevant briefings where appropriate.
-
Support and collaborate with the Business Development Manager (Scotland) where shared funder relationships or new opportunities arise.
-
Develop and implement tailored cultivation and solicitation strategies for new and existing HNWIs, leveraging and building relationships within and across Magic Breakfast networks’ to support our fundraising objectives.
-
Support, and where required lead, on the delivery of cross-organisational projects including any major giving campaigns, collaborating closely with colleagues across the organisation, including Brand & Marketing, and other relevant teams, to project manage effectively and ensure activity is informed by insights and organisational expertise, and delivers against its KPIs with a strong return on investment.
-
Maintain a strong knowledge of the organisation strategy, business plan and opportunities for innovation and ‘value-add’, to identify and build accurate and inspiring giving propositions, wish lists and a persuasive case for support
-
Ensure exceptional relationship management and donor reporting, with high-quality donor care and stewardship techniques that speak to the motivations and interests of our donors, exploring ways to build our donor community – such as through giving circles.
-
Work with colleagues across the Major Giving and other income generation teams to design and deliver a calendar of bespoke engagement opportunities, events and experiences for donors and prospects, ensuring high-quality execution and timely reviews.
-
Champion innovation in donor journeys, engagement campaigns, and communications to maximize supporter impact and retention, ensuring everyone is aligned behind clear, measurable goals and delivers with purpose and consistency.
-
Work with the Head of Individual Giving and Engagement to establish a clear mid-level giving programme and to ensure opportunities and leads are recognised and developed where possible and that there is a high-level of stewardship.
Financial Processes, Reporting, and Due Diligence
-
Support the Head of Major Giving to conduct effective annual planning and budgeting, setting, measuring and reporting against agreed KPIs and utilising data and insights to inform decisions and future planning.
-
Support the Head of Major Giving to prepare phased budgets and reforecasts, identifying and recognising opportunities and risks to income in line with activity plans and progress.
-
Ensure all HNWI income and activity is reconciled and recorded on Magic Breakfast database systems (Salesforce) with relevant supporting documents, including gift aid and gift instruments in place.
-
Work with finance and performance and relevant business leads to manage programme budgets and restrictions.
-
As requested, provide regular reports and updates to the Head of Major Giving, Director of Fundraising & Development and other stakeholders as required.
General
-
Maintain strong communication and alignment with the Business Development Manager (Scotland), ensuring funder and donor activity is coordinated and opportunities are maximised across nations.
-
Ensure all donor due diligence is completed and compliant with ethical fundraising standards, GDPR and organisational policy.
-
Contribute to team meetings, sharing best practice and supporting team members where necessary
-
Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
-
Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
-
Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
-
Adhere to all Magic Breakfast policies and procedures
-
Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
-
Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
-
Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
-
Experience generating income and developing a sustainable pipeline of revenue from high-net-worth individuals.
-
Experience of working with high level volunteers and/or committees to deliver major fundraising targets.
-
Excellent and proven knowledge of major gift fundraising methodology including prospect research, managing databases for major account portfolio management, proposal preparation and the cultivation, solicitation and stewardship of major donors.
-
Proven track record of successfully identifying, securing and cultivating six and seven figure commitments from HNWI.
-
Experience of building, leading and contributing to effective teams and relationships to achieve a high level of performance.
-
Understanding of Magic Breakfast’s cause and the challenges faced by families and children with respect to morning hunger.
-
A good understanding of the fundraising and philanthropy landscape in which Magic Breakfast operates and the relevant fundraising and data legislation and best practice.
-
Experience of effectively and authentically incorporating the voices and views of people with lived experience in fundraising activities.
Skills and Abilities
-
Skilled and confident in soliciting major gifts, with a natural ability to ‘make the ask’.
-
High emotional intelligence and creativity to develop compelling campaigns, cases for support, and donor relationships.
-
Strong analytical and constructive thinking, with the ability to problem-solve, adapt, and develop innovative solutions to complex challenges.
-
Excellent verbal and written communication skills, with confidence presenting to a variety of audiences.
-
Ability to build and maintain strong, positive relationships with a wide range of stakeholders, both internal and external.
-
Excellent time management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
-
Strong attention to detail and commitment to high-quality outputs.
-
A collaborative team player with the ability to work both independently and across teams, proactively engaging colleagues.
-
Skilled in identifying, escalating, and managing risk effectively.
-
Proficiency in Microsoft Excel (advanced level) and other Microsoft Office products; ease with IT packages such as Word, Outlook, and PowerPoint.
-
Experience using fundraising databases (ideally Salesforce) as well as other systems, such as asana, to support performance management and reporting.
-
Ability to keep accurate and up-to-date records, adapting processes where needed to meet organisational requirements.
-
Understanding of Health and Safety and other regulations as they apply to events.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive. For more information, please visit our recruitment pack via our webiste.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast. com
Shortlisting - w/c 6th April
Interview 1 - w/c 20th and 22nd April
Interview 2 - 27th April
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid - Farringdon, London/Home-based
Closing Date: 23 March 2026
Ref 7330
Save the Children UK has an exciting opportunity for a collaborative and influential individual with extensive financial business partnering and complex financial modelling experience to join us as our Finance Business Partner.
This is an exciting opportunity to work with our UK Impact division, partnering with senior leadership teams to drive strategic decision making, strengthen financial performance, deliver high-quality reporting and analysis, and ensure best value for money and ultimately drive better impact for children.
Please note, this is a maternity cover contract for approximately 12-months.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Finance Business Partner, you will provide strategic financial insight, analysis and decision support to assigned teams, enabling strong financial performance and informed investment decisions. Acting as a trusted partner to Senior Leadership Teams, you will support financial planning, reporting, business case development, and performance management, ensuring robust controls, compliance and alignment with organisational strategy.
In this role, you will:
• Provide high-quality financial analysis, insight and reporting to support strategic and operational decision making within assigned teams and leadership groups.
• Lead and support financial planning processes including budgeting, forecasting and long-term financial planning.
• Develop and apply complex financial models (including ROI, NPV, IRR and profitability analysis) to inform investment decisions and business cases.
• Partner with senior stakeholders to challenge assumptions, appraise investment proposals and ensure best value for money.
• Contribute to consolidated reporting for senior governance forums, including leadership teams, committees and the Board.
• Support period and year-end close processes, ensuring accurate financial reporting, appropriate accounting treatment, and strong internal controls in collaboration with Central Finance.
• Promote financial compliance, risk management and safeguarding standards in line with organisational policies and values.
About you
To be successful, it is important that you have:
• Professional accounting qualification (or equivalent experience) with strong technical accounting knowledge and understanding of external audit processes.
• Significant experience in financial planning, forecasting, budgeting and producing consolidated financial analysis for senior stakeholders.
• Advanced Excel skills and strong experience in complex financial modelling, including familiarity with building and using product and/ or marketing channel
profitability models to derive comparative ROI metrics such as NPV, IRR and payback periods
• Ability to analyse complex data and translate insights into clear, influential reports and presentations for senior audiences.
• Excellent stakeholder management skills, with the ability to challenge constructively and influence decision making across teams and functions, as well as ability to develop awareness of broader financial issues facing the sector.
• Strong organisational skills, with the ability to manage multiple priorities and deliver high volumes of complex work to tight deadlines.
• Commitment to Save the Children's vision, mission and values, including safeguarding and effective risk management.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
The client requests no contact from agencies or media sales.
Events, Community & Digital Fundraising Manager
Salary: £40,000 – £45,000 per annum, plus benefits
Location: London N1
Full time: 37.5 hours a week
We’re a hybrid working employer, meaning you’re required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Closing date: 23rd March 2026
First Interviews: 31st March and 1st April
Second interviews: w/c 13th April
At World Cancer Research Fund (WCRF), we’re passionate about saving lives through research, education and prevention. Around 40% of cancers could be prevented – and with your help, we can reach more people, inspire healthier choices and fund life‑changing research.
We’re now looking for an Events, Community & Digital Fundraising Manager to join our friendly and ambitious Fundraising Development team. If you love bringing people together, creating brilliant supporter experiences and using digital innovation to drive impact, this could be the role for you.
This is an exciting opportunity to lead and grow WCRF’s events, community and digital fundraising programmes at a time of real momentum.
You’ll play a pivotal role in shaping our fundraising future. You will build on the success of our running and challenge events, looking for new and innovative opportunities in the UK and internationally.
You will expand our community fundraising activity, supporting fundraisers with outstanding stewardship and supporter journeys.
You will also drive our digital fundraising strategy, developing engaging digital and virtual fundraising campaigns, using insight and data to optimise performance, test new ideas and maximise return on investment.
Alongside this, you’ll manage budgets, forecasting and reporting, ensuring ambitious income targets are met and also lead and support our Events & Community Fundraiser, helping them thrive and develop.
Working closely with colleagues across Fundraising, Health Information and Communications & Engagement (especially our Digital team), you’ll deliver integrated, engaging, data‑led campaigns aligned with WCRF’s mission that inspire supporters, grow income and deepen long‑term relationships.
You’ll be a creative, organised and collaborative fundraiser with experience across at least two of the following areas: events, community fundraising and digital fundraising.
You’re confident leading projects from idea to delivery, enjoy working with data and insight, and are excited by testing new approaches.
Most importantly, you care deeply about supporter experience and are motivated by making a real difference.
An interest in healthy living and cancer prevention is not essential but would be advantageous.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit World Cancer Research Fund and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, E1, with the requirement to travel as needed. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.
Contract: Permanent
About the role
This is an exciting opportunity to play a vital role in helping Crisis secure the income needed to end homelessness. Working across a portfolio of new and existing grant funders, the postholder will build strong, strategic relationships that lead to five and six figure gifts and long-term support. It is a role that calls for someone bold in pursuing new opportunities, confident in communicating the complexity of homelessness, and motivated by the chance to turn insight and evidence into funding that makes a real difference. Alongside managing relationships, the postholder will develop compelling proposals and reports of a high standard, ensuring every approach is aligned with Crisis’s long-term goals and grounded in the impact our work can achieve.
The role is also deeply collaborative and equitable in scope. Success will depend on working closely with colleagues across Crisis, including service heads and frontline teams, to identify funding opportunities, gather robust information and shape cases for support that reflect the realities of homelessness and the voices of people with lived experience. The postholder will help create a rewarding and respectful experience for supporters and bring a thoughtful, inclusive approach to relationship management and decision-making. In this way, the role combines income generation with partnership-building, high standards with accountability, and day-to-day fundraising with Crisis’s wider commitment to fairness, co-production and lasting systemic change.
About you
· An experienced and collaborative fundraiser with a track record of securing gifts at the five- or six-figure level – ideally from charitable trusts, foundations, or statutory funders.
· You thrive on researching and engaging prospects and building tailored, strategic relationships that grow into long-term partnerships.
· You’re a persuasive communicator, able to craft compelling proposals that resonate with funders and trustees.
· You’re able to use data and insight to guide your approach, measure progress, and refine your strategy.
· Above all, you’re motivated by Crisis’ mission and values — committed to equality, inclusion, and the belief that together, we can end homelessness for good.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Monday 13th April 2026 23:59
Interview process: Panel interview with competency and values-based questions
Interview date and location: Thursday 23rd April 2026, in person at our offices located in E1
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
About Us
Bringing Unity Back into the Community (BUBIC) rebuilds lives through peer support, practical action and unwavering community presence. A peer‑led charity supporting people facing substance misuse, homelessness, exploitation and multiple disadvantage in Haringey.
Job Purpose
As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
Please see attached the full job description.
None
BUBIC stands with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection


The client requests no contact from agencies or media sales.
Based at Head Office, in Saunderton near High Wycombe, Buckinghamshire, with flexible hybrid working
35 hours per week – Full-time/part-time could be considered
About Us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About The Role
Overview:
- Working as part of the Trusts and Foundations department, you will help to deliver the objectives and income targets through your work with Trusts and Foundations.
- Reporting to the Head of Trusts and Foundations, you will work as part of a high-achieving, small but busy department.
- You will be able to develop relationships with colleagues in the wider teams, senior staff, Hearing Dogs trustees, external trusts and foundation managers and administrators.
- To be able to make bids and write applications to maximise financial support from charitable trusts and foundations, philanthropists and major donors.
- A good knowledge of Trusts and Foundation fundraising and experience of delivering excellent stewardship with external stakeholders.
- The Trusts and Foundations team has a target of £1.3m in 2026-27, growing to £2.1m by 2029-30.
Key Responsibilities:
- Support the Head of Trusts and Foundations to achieve annual targets, including meeting a personal income target each year.
- Create and deliver high-quality applications for grant funding for Hearing Dogs for Deaf People and Hearing Link Services, creating a synergy of combined applications to maximise income for both areas of our work.
- Investigate new projects that may be funded by applying for new restricted grants.
- Develop relationships with colleagues in fundraising, dog operation team, senior staff, Hearing Dogs Trustees, external Trusts and Foundation managers and administrators.
- Research the market and develop market knowledge. Establish new partnerships with Trusts, using all relevant and appropriate research techniques to understand their grant-giving criteria.
- Write and produce compelling trust applications and update reports; to ensure all trusts funding applications are relevant, timely and produced to the highest standard.
- Record all information on CRM, maintain records and keep records up to date, ensuring future actions are also recorded.
- Excellent knowledge of database processes and ability to support the team with statistical information.
- Create reports for income and ensure all templates are up to date.
- Provide comprehensive funding information to Head of Trusts and Foundations and Director of Income Generation, and regular reporting and recommendations on future funding opportunities.
- Account manage Trust and Foundation relationships, ensuring the trust receives updates and reports on time.
- Work collaboratively with colleagues in the Corporate Partnerships and Philanthropy departments to identify opportunities to secure new donors, for example where a major donor may have their own family foundation or where Trusts can attend major donor events.
- Work closely with the Prospect Research Manager to build a personal pipeline of new Trusts and Foundations.
- Work closely with the Case for Support and Impact Manager to develop tailored cases and proposals and high-quality reporting with a focus on outcomes and impact.
About You
The following attributes are considered essential for the job:
- Minimum 3 years' experience in Trusts and foundations fundraising
- Experience of working in the charity Sector
- Excellent and persuasive writing skills and a sharp eye for details
- Excellent interpersonal and verbal communication skills
- Experience of large-scale bid writing for specific projects over multiple years
The following attributes are considered desirable for the job:
- Formal training or a qualification in fundraising
Please note: This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
Please apply by providing your CV and Cover Letter by 3rd April 2026.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have passion and creativity for social media and communications as tools to bring people together?
Do you believe in the power of communication in building inclusive communities?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a Marketing & Communications Administrator (Freelance) to strengthen T&T’s existing links in Rotherhithe, Bermondsey and Canada Water: taking ownership of social media and promotion, enhancing our reach into minoritised communities, building our communications platforms and driving engagement, celebrating existing projects and activities, highlighting news and supporting new projects to thrive.
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16.Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 139 years of supporting people of all ages, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and other accessible activities for all members of the community.
T&T carries out a wide range of activities and events, but we need support and growing our voice. You’ll play a key role in ensuring that local people know about what we do, connect with our services and activities, and join us in celebrating our successes.
The role
In this role, you’ll be responsible for:
-
Maintaining social media accounts, website, regular newsletters and promotional materials in close collaboration with programme teams
-
Collaborating with management team to create effective, engaging reports to a range of funders and other stakeholders
-
Leading on community fundraising initiatives with management team support
-
Maintaining a unified tone and thematic approach across all media and marketing platforms
About you
You have a track record of developing and delivering excellent marketing / communication programmes in the third sector. You’re a seasoned content creator with experience of a range of online platforms and tools. You have an outward-looking approach and are passionate about building community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You might have experience of crowdsourcing or other types of income generation. You are passionate about the power of community to connect and support people.
About us
We are an energetic, experienced, and passionate team of 15 mostly part-time workers with a strong sense of shared purpose and a lively sense of community. You’ll have the chance to make a big contribution to a strong and innovative organisation which has solidified its reach and impact in recent years.
This role is 2-2.5 days per week, with flexibility for occasional evening and weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents .org .uk with your phone number and a suitable time for us to call.
The closing date is 9am on Thursday, 26th March, 2026
TO APPLY: All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time to include a well-written cover letter as detailed above.We won’t assess applications without one.
INTERVIEWS: We will be actively inviting applicants to interview
At Time & Talents, we want to create a world where everyone feels part of a community – and where nobody is left out, or left behind.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Regional Operations Manager
Location: North of England (flexible – with travel across delivery areas)
Reports to: Chief Operating Officer
Contract Type: 2 years fixed term contract, Full-Time
Salary: £40,000 pa
Start Date: March / April 2026
Role Purpose
The Regional Operations Manager will be responsible for the effective day-to-day delivery of The Skill Mill programmes, ensuring seamless coordination between The Skill Mill Supervisors, local Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. The role will focus on operational excellence, stakeholder engagement, and the smooth running of activities that contribute to The Skill Mill’s social impact.
Key Responsibilities:
Operational Coordination
- Oversee and support The Skill Mill Supervisors to ensure the delivery of high-quality, safe, and impactful work programmes.
- Act as the central point of contact between Supervisors, Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager.
- Monitor daily operations and resolve any operational challenges quickly and effectively.
- Ensure all work complies with organisational policies, procedures, and health & safety regulations.
Stakeholder Engagement & Relationship Management:
- Build strong, collaborative relationships with local Youth Justice Services and Pathways Advisors to support young people’s progression.
- Work closely with the Commercial Sales Manager to align operational delivery with commercial project requirements and client expectations.
- Represent The Skill Mill at operational and partnership meetings.
Performance Monitoring & Reporting:
- Track and monitor project progress, ensuring that targets for social outcomes and commercial delivery are met.
- Prepare and present operational performance reports to the Senior Management Team.
- Implement systems to measure quality, efficiency, and impact.
Team Support & Development
- Support and mentor Supervisors to maintain high standards of practice and delivery.
- Identify training needs and facilitate professional development opportunities.
- Foster a positive, collaborative, and accountable team culture.
Person Specification:
Essential
- Experience in operational or project management, ideally in a social enterprise, youth justice, or community development setting.
- Strong interpersonal and relationship-building skills.
- Proven ability to coordinate multiple stakeholders and workstreams.
- Excellent organisational skills with the ability to prioritise and work under pressure.
- Knowledge of safeguarding, youth justice, and/or working with vulnerable young people.
- Competent IT skills, including Microsoft Office and project management tools.
- Commitment to The Skill Mill’s mission and values.
Desirable
- Experience managing commercial contracts or community-based service delivery.
- Understanding of outcomes-based commissioning.
- Health & Safety qualification or equivalent experience.
Key Relationships
- The Skill Mill Supervisors
- Youth Justice Services
- Pathways Advisors
- Commercial Sales Manager
- Senior Management Team
- External partners and clients
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Regional Operations Manager
Location: Midlands (flexible – with travel across delivery areas)
Reports to: Chief Operating Officer
Contract Type: 2 years fixed term contract, Full-Time
Salary: £40,000 pa
Start Date: March / April 2026
Role Purpose
The Regional Operations Manager will be responsible for the effective day-to-day delivery of The Skill Mill programmes, ensuring seamless coordination between The Skill Mill Supervisors, local Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager. The role will focus on operational excellence, stakeholder engagement, and the smooth running of activities that contribute to The Skill Mill’s social impact.
Key Responsibilities:
Operational Coordination
- Oversee and support The Skill Mill Supervisors to ensure the delivery of high-quality, safe, and impactful work programmes.
- Act as the central point of contact between Supervisors, Youth Justice Services, Pathways Advisors, and the Commercial Sales Manager.
- Monitor daily operations and resolve any operational challenges quickly and effectively.
- Ensure all work complies with organisational policies, procedures, and health & safety regulations.
Stakeholder Engagement & Relationship Management:
- Build strong, collaborative relationships with local Youth Justice Services and Pathways Advisors to support young people’s progression.
- Work closely with the Commercial Sales Manager to align operational delivery with commercial project requirements and client expectations.
- Represent The Skill Mill at operational and partnership meetings.
Performance Monitoring & Reporting:
- Track and monitor project progress, ensuring that targets for social outcomes and commercial delivery are met.
- Prepare and present operational performance reports to the Senior Management Team.
- Implement systems to measure quality, efficiency, and impact.
Team Support & Development
- Support and mentor Supervisors to maintain high standards of practice and delivery.
- Identify training needs and facilitate professional development opportunities.
- Foster a positive, collaborative, and accountable team culture.
Person Specification:
Essential
- Experience in operational or project management, ideally in a social enterprise, youth justice, or community development setting.
- Strong interpersonal and relationship-building skills.
- Proven ability to coordinate multiple stakeholders and workstreams.
- Excellent organisational skills with the ability to prioritise and work under pressure.
- Knowledge of safeguarding, youth justice, and/or working with vulnerable young people.
- Competent IT skills, including Microsoft Office and project management tools.
- Commitment to The Skill Mill’s mission and values.
Desirable
- Experience managing commercial contracts or community-based service delivery.
- Understanding of outcomes-based commissioning.
- Health & Safety qualification or equivalent experience.
Key Relationships
- The Skill Mill Supervisors
- Youth Justice Services
- Pathways Advisors
- Commercial Sales Manager
- Senior Management Team
- External partners and clients
About The Skill Mill:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)
Job Purpose:
The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.
Key Responsibilities:
-
Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.
-
Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.
-
Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.
-
Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.
-
Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.
-
Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.
-
Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.
-
Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.
-
Impact:
- Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.
- Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.
- Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.
-
Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
Person Specification:
Experience:
-
An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.
Skills and Abilities:
-
A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.
-
Exceptional leadership and people management skills, with a collaborative and empowering approach.
-
Confident in using insights from performance data and information to drive continuous improvement
-
A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally
-
A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.
-
Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)
-
Ability to translate organisational strategy into actionable operational plans
Personal Attributes:
-
Passionate about social justice, youth development, and environmental sustainability
-
Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.
-
Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
What We Offer:
-
The chance to make a tangible difference in the lives of young people and the environment.
-
A supportive and purpose-driven work environment.
-
Opportunities for professional growth as part of a growing social enterprise.
Essential Requirements:
Experience:
-
Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.
-
Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.
-
Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.
-
Experience managing diverse teams in a hybrid work environment
-
Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
Skills and Abilities:
-
Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
Qualifications and Certifications:
-
A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.
-
Enhanced DBS check is required.
About The Skill Mill:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for an experienced Salesforce Administrator to play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations.
Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation.
This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required.
About you
You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine.
About us
Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background.
Rewards and benefits
-
Up to 30 days annual leave plus bank holidays
-
Pension scheme
-
Flexible working, with occasional travel
Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for your interest in the role of Management Accountant at the Fair Education Alliance.
The Fair Education Alliance (FEA) is a cross-sector coalition of 300 member organisations tackling educational inequity. We unite behind a shared vision: no child’s success is limited by their socioeconomic background.
In September 2025 we launched an ambitious five-year strategy ‘From Neighborhood to National’ to confront the deep-rooted inequities facing children and young people. This is an exciting moment of organisational growth at The Fair Education Alliance. As we scale our work and our team, we are investing in our operational foundations to ensure we remain well-governed, financially resilient and able to deliver our strategy with confidence.
This role represents a significant investment in that infrastructure. You will be joining a small but highly capable operations team and playing a central role in how FEA manages and understands its finances as it grows. You will work closely with relevant members of the senior leadership team and colleagues across the organisation.
The Management Accountant plays a central role in ensuring that the Fair Education Alliance’s finances are accurate, well managed and clearly understood across the organisation. Working as part of the operations team, the postholder maintains the financial systems and processes that underpin FEA’s work. This includes overseeing day-to-day finance operations, producing reliable management accounts, supporting budgeting and forecasting, and ensuring that financial records meet charity accounting and regulatory requirements.
The Management Accountant also acts as a trusted financial partner to colleagues across the organisation. By providing clear, accessible financial information and helping budget holders understand their resources, the role enables confident decision-making by the senior leadership team and trustees. Through careful financial stewardship, strong attention to detail and a commitment to continuous improvement, the Management Accountant helps ensure that FEA remains financially resilient and able to deliver its mission to create a fairer education system.
Applications will be reviewed on a rolling basis from Tuesday 10 March
-
Applications close: 30 March (9am)
-
First round interviews: Rolling during application window
-
Second round interviews: Rolling during application window
-
Start date: As soon as possible (to be agreed with the successful candidate)
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
Victim Support is looking for a passionate and skilled Coproduction Lead to drive and champion the development of our coproduction approach within the Witness Service. This is a unique opportunity to ensure the experiences and voices of witnesses directly shape how our services are designed, delivered, and continuously improved.
Join Us
If you're passionate about amplifying lived experience, embedding coproduction and designing services that truly meet people's needs, we'd love to hear from you.
Apply now and help shape the future of support for witnesses.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
- You'll be part of the Service Design & Innovation team and work alongside dedicated colleagues who are committed to improving support and outcomes for witnesses and victim/survivors across England and Wales. We offer supportive leadership, opportunities for development, and the chance to shape meaningful change at national scale.
- The role is home-based with regular travel across England and Wales. Some evening or weekend work may be required.
- As the Coproduction Lead, you will play a pivotal role in creating a consistent, meaningful, and sustainable coproduction model across the Witness Service. You'll work closely with witnesses, frontline staff, volunteers and partners to build safe, supportive spaces where people feel empowered to share their ideas, experiences and insights.
- You will design and lead coproduction activities - from workshops to journey mapping, prototyping and collaborative design sessions - ensuring that witness experiences inform strategic and operational decision-making. You'll also support the embedding of service design and innovation principles into practice, helping shape the future of our services.
What You'll Do
- Lead the planning and delivery of coproduction activity across the Witness Service.
- Engage directly with witnesses to gather insights that drive service improvements.
- Produce high-quality outputs such as summaries, learning products, and design artefacts.
- Facilitate workshops, engagement groups and prototype testing sessions.
- Collaborate with cross-functional teams including digital, data, operations, research and quality.
- Ensure coproduction approaches are accessible, inclusive, trauma-informed and safe.
- Provide expertise in service design tools such as personas, journey maps and blueprints.
- Support the implementation and evaluation of coproduced solutions in live services.
About You:
We're looking for someone who is energised by collaboration, driven by inclusion, and skilled in putting lived experience at the heart of service design.
You will bring:
- Experience developing and applying coproduction or co-design approaches.
- Proven ability to facilitate engagement activities with diverse groups.
- Strong project management and stakeholder engagement skills.
- Knowledge of safeguarding, trauma-informed practice and data protection.
- The ability to produce clear, accessible and impactful written outputs.
- A commitment to equality, diversity and inclusive practice.
- Experience of the criminal justice system, working with national charities, or carrying out Equality Impact Assessments is desirable.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


