Jobs
£35,560 + Benefits
12 months’ fixed term maternity cover
London, UK (Hybrid – 50% office attendance)
We are looking for a Personal Assistant (PA) to the Chief Executive Officer (CEO), to provide high-quality, confidential, and proactive executive support. You will be responsible for comprehensive diary and inbox management, coordination of meetings and travel, management of expenses, gatekeeping the CEO’s time, and ensuring the CEO is well-prepared through briefing and action tracking.
As PA to the CEO, you will work closely with the Chief of Staff, Briefing Hub Officer, and other relevant colleagues, to ensure the CEO’s meetings are appropriately supported with papers and briefings. You will also liaise with colleagues supporting the Academy of Medical Sciences’ President, to coordinate diaries where CEO and President activity intersects, and will manage sensitive communications with discretion and professionalism.
About the role
Executive, diary & inbox management:
- Provide proactive and complex diary management for the CEO, ensuring effective prioritisation and forward planning.
- Manage the CEO’s inbox, including monitoring correspondence, prioritising and responding where appropriate, and ensuring timely follow-up.
- Screen, triage, and manage incoming enquiries on behalf of the CEO, exercising sound judgement and discretion.
- Draft, prepare, and manage correspondence and documentation as required.
- Maintain accurate and well-organised electronic filing systems for the CEO’s office.
Gatekeeping, briefings & action tracking:
- Act as a gatekeeper to the CEO, balancing access, prioritising meetings, and advising on scheduling trade-offs.
- Work closely with the Chief of Staff, Briefing Hub Officer and colleagues to ensure meetings are appropriately briefed and supported.
- Track key actions arising from meetings attended by the CEO, ensuring follow-up occurs and deadlines are met, without owning delivery.
- Maintain awareness of protocol, managing sensitive communications and stakeholder interactions with discretion.
Meetings, travel & expenses:
- Arrange all travel and accommodation for the CEO, including itineraries and briefing packs.
- Coordinate virtual, hybrid, and in-person meetings, including booking rooms, managing technology (Microsoft Teams), and arranging catering.
- Prepare, submit, and track the CEO’s expenses in line with Academy policies, liaising with the Finance team as required.
Governance & corporate support:
- Provide administrative support to the CEO in relation to governance activity, including meetings involving the Academy’s Council Members, President, and Honorary Officers, as required.
- Liaise with PAs and administrative colleagues supporting the President to coordinate diaries, particularly where joint meetings or shared commitments arise.
- Support the coordination of CEO-related papers, briefings, and follow-up actions arising from senior meetings.
Corporate events & internal coordination:
- Support the planning and delivery of corporate events attended or hosted by the CEO. This could include the Annual General Meeting (AGM), New Fellows’ Admissions Day, named lectures, and other ad hoc events.
- Assist with coordination of all-staff meetings, senior leadership meetings, and cross-Academy activity involving the CEO.
- Provide diary and administrative support for ad hoc cross-Academy projects requiring CEO involvement.
Systems & information management:
- Maintain and update records within the Academy’s Customer Relationship Management (CRM) database (Salesforce), finance software (Iplicit) and other digital systems, as required.
- Support updates to internal systems and website content related to CEO or corporate activity, where appropriate.
Requirements
Skills, experience & abilities:
- Proven experience providing high-level PA or Executive Assistant support to a senior leader.
- Excellent written and verbal communication skills.
- Exceptional organisational skills and attention to detail.
- Confidence working with senior stakeholders and external organisations.
- Ability to manage multiple priorities with discretion and sound judgement.
- Strong IT skills, including Microsoft Office and CRM databases.
- Experience managing senior-level diaries, inboxes, travel, expenses, and briefing coordination.
- Experience in gatekeeping, action tracking, and protocol management.
Personal attributes:
- Highly organised, proactive, and calm under pressure.
- Discreet, trustworthy, and professional.
- Collaborative and confident working with senior colleagues.
- Flexible and adaptable to changing priorities.
- Strong commitment to the Academy’s mission, values, and public benefit.
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%)
- Life assurance at three times your salary
- Hybrid and agile working. 50% office attendance.
- 26 days annual leave, plus Christmas closure days and bank holidays
- Buying and selling leave
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period)
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing
- Support through tailored learning and development
- A range of enhanced benefits become available once you’ve completed your probation period
If you have any questions about this role, please contact the Chief of Staff, Lizzy Benedikz, by email.
For more information and to apply online, please visit our vacancies page.
Closing date: 5.00pm on Monday, 22 June 2026.
Interview date: week commencing 6 July 2026.
Abeona Housing Co-operative is looking for a skilled administrator to join our small, close-knit team on a freelance, interim basis. This is a hands-on project role with real ownership and variety, working at the heart of a democratic, resident-led community.
Over three months, you will lead five defined projects to build Abeona's administrative and digital infrastructure, including a cloud filing migration and housing management software transition, alongside core day-to-day housing administration. You will work closely with our Finance Officer, Maintenance Manager, and volunteer committees, with a high degree of independence and the potential for a permanent role.
This is an ideal opportunity for an experienced administrator who wants meaningful work in a values-led organisation, without needing prior housing experience. We will provide full support on the co-operative structure and governance.
21 hours per week, Tuesday to Thursday preferred. £25 to £27 per hour depending on experience. Immediate start.
Following the initial three month term, there is a genuine opportunity for the right person to move into a permanent position with the co-operative.
Interviews will be held from the 26 June please let us know if you have any unavailability between the 26 June and the 4 July.
A resident led housing co-operative providing well-managed, social housing and a democratic community where members have a genuine voice in decisions
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to join a pioneering national charity transforming the lives of hens and the people they encounter. Since 2005 the British Hen Welfare Trust has rehomed more than one million ex-commercial laying hens, giving them the opportunity to enjoy happy free-range retirements.
Today, the BHWT is doing even more. Through its innovative Hens Helping Humans programme, the charity is exploring how our feathered friends support wellbeing, social inclusion and rehabilitation, including projects within prisons, educational and community settings. Alongside this, the BHWT is developing exploring improvements in quail welfare and expanding its reach internationally, helping to shape the future of hen welfare, education and human-animal interaction.
This is an exciting opportunity to steer the fundraising function of a growing organisation driving positive change through welfare, education, research and advocacy.
About the Job
Job Title:
Individual Giving Manager
Reports to:
Joint Head of Operations
Hours:
Monday to Friday 09.00 to 17.00 (1 day per week in office) Part-time hours considered
Salary Band:
£35-40K
Main Responsibilities:
The Individual Giving Manager will lead the development and delivery of the BHWT’s individual giving and supporter development programme, helping to grow sustainable income and build long-term relationships with supporters.
The role combines strategic planning with hands-on fundraising delivery across regular giving, lottery, appeals, legacy giving, in memory fundraising and major donor relations. Working closely with colleagues across the charity, the postholder will enhance supporter journeys, improve donor stewardship, increase recruitment and retention, and identify new opportunities to maximise long-term sustainable income.
- Support the development and delivery of the charity's individual giving and supporter development strategy and annual plans.
- Lead and grow regular giving, lottery, appeals, legacy, in memory and major donor income streams.
- Create and deliver integrated fundraising campaigns across digital, email, social media, direct mail and other channels.
- Develop and continually improve supporter journeys to increase acquisition, retention, engagement and lifetime value.
- Design and implement donor stewardship programmes to strengthen supporter loyalty and long-term giving.
- Manage and grow the BHWT Lottery.
- Develop legacy marketing and in memory fundraising initiatives.
- Build and steward relationships with major donors, pledged legators and high-value supporters.
- Use Salesforce and supporter insight to segment audiences, analyse performance and maximise fundraising effectiveness.
- Monitor fundraising KPIs and provide regular performance reporting and recommendations.
- Work collaboratively with marketing colleagues to create compelling fundraising content and campaigns.
- Identify and test new fundraising products and supporter engagement opportunities.
- Provide line management, coaching and support to fundraising team members.
- Ensure fundraising activities comply with GDPR, fundraising regulations and best practice.
About You
To apply for this role, you must have:
- Proven experience managing individual giving programmes and delivering income growth.
- Experience of regular giving, legacy fundraising, in memory fundraising and/or major donor fundraising.
- Experience of supporter acquisition, retention and stewardship.
- Experience delivering successful fundraising campaigns across multiple channels.
- Strong relationship-building and stakeholder management skills.
- Experience using CRM systems such as Salesforce and supporter segmentation.
- Excellent communication, organisational and analytical skills.
- Ability to combine strategic thinking with hands-on fundraising delivery.
- Strong IT skills including Microsoft 365.
- Strong empathy for animal welfare and the work of the charity.
Desirable skills:
- Experience of managing staff.
- Experience working within the charity sector.
- Knowledge of donor stewardship and engagement best practice.
- Experience of project management or content creation tools.
Who we are
Social AF are experts in Social Media Moderation, supporting some of the UK’s most recognised charities to manage high-volume, high-risk online communities with care, consistency and expertise. Established in 2021, we work with some of the biggest names in the third sector.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
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Social media moderation
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Facebook group moderation
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Supporter experience
We work at the frontline of charity communications, helping organisations engage their audiences, protect their communities and respond to sensitive issues in real time.
About the role
We’re looking for experienced social media and communications professionals to join our freelance moderation team.
Our moderators support a range of charity partners, working across always-on activity as well as high-profile campaigns and appeals. You’ll act as the voice of each organisation — engaging with supporters, answering queries, and ensuring conversations are managed safely and effectively.
This role is well suited as a flexible, additional source of income. Most of our moderators are freelancers or consultants working alongside other roles.
Working pattern
Moderation takes place between 9am and 9pm, Monday to Sunday.
Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.
Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions.
For example, 3 hours may be split into 5-6 check-ins throughout the day.
You must be able to:
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Start moderation from 9am (or earlier)
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Monitor activity throughout the day
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Complete a final check before 9pm
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Adhere to our sub-3-hour response time
Please note: In your first month, you will typically start on fewer accounts and hours (approx. 3 per day) while you get up to speed. Hours usually increase from month two onwards.
Key Responsibilities
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Act as the voice of our charity partners, consistently applying their tone of voice and brand guidelines
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Respond to comments, messages and queries in a timely, accurate and empathetic way
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Maintain a response time of under three hours
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Identify, manage and de-escalate negative or inappropriate content
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Hide or remove content in line with moderation policies
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Identify and escalate safeguarding concerns appropriately
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Signpost users to relevant support services where needed
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Encourage positive engagement and supporter action, including donations where appropriate
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Work across a range of moderation tools e.g. Sprout Social, Meta Business Suite, Agorapulse, Brandwatch
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Manage your workload independently while following clear processes and guidance
What We’re Looking For
Essential
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Minimum 3 years’ professional communications experience, working in-house for a charity or non-profit
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Proven experience moderating social media channels
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Excellent written communication skills, with strong attention to detail
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Ability to work independently and manage time effectively across multiple check-ins
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Confidence in making judgement calls using guidance rather than scripts
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Understanding of fundraising and how charities engage supporters
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Ability to remain calm and professional in high-volume or sensitive situations
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Availability to work 3-6 days per week, including at least one weekend day
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Flexibility to adapt quickly if issues arise
Desirable
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Experience using moderation and social media management tools e.g. Sprout Social, Meta, Agorapulse, Brandwatch
What our moderators say:
“I love the flexibility of the role. The team are great and very supportive, but the flexibility allows you to still do things whilst working.” - Megan
“Working with Social AF has been so rewarding, I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility has been really beneficial for my work-life balance.” - Sarah
Before applying, please ensure you have read the full job description, including the working pattern and response time expectations.
To apply, please submit your CV and a short covering statement answering the following:
- Share an example of how you’ve worked in house for a charity to moderate their social media channels and how you did so successfully. Please include the names of any moderation platforms and tools you’ve used (300 words max)
- How would you see this role fitting alongside your other commitments?
- How many days per week and active hours per day can you commit to?
- What are our moderation hours and response time expectations?
- Are you able to commit to at least one weekend day per week?
The client requests no contact from agencies or media sales.
We're looking for an organised, proactive and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington.
£42,500.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Ensure all live and test application environments are maintained in compliance with Look Ahead's IT policies and guidelines to meet business needs by working with colleagues and the Business Systems Manager to manage system security and coordinate system changes, patch installations, database copies and upgrades, as applicable.
- Provide application configuration, support, and administration for Nourish (Care plans) and Camascope (eMARS), and cover for other key business systems including MHR's iTrent (Recruitment, HR & Payroll), Cx (Housing Management & Customer Support Plans), OnTrack (Domestic Abuse) and any other applications and products being deployed through the Digital Transformation programme.
- Act as the subject matter expert and coordination point for Nourish and Camascope specific support activities, including updating support tickets and associated details and responses via the ticketing system.
- Manage ticket and incident escalations, as appropriate.
- Support the application owners, business users and team members with the building and running of reports from Nourish and Camascope when required for urgent organisation needs, such as regulator requirements or responding to serious incidents.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
High levels of customer service - puts self in the place of system users to understand how best to tailor solutions to business requirements and needs.
- Approachable and open behaviours
- A Team Player, willing to share work and learning with the team and builds a positive team culture
- Able to work on their own initiative with minimal supervision
- Means, desire, and discipline to work effectively from home and still achieve desired results
What you'll bring:
Essential:
- Hands on knowledge of, or involvement in system administration for, at least one Customer Care Plan related system
- Previous history of supporting business systems or their use
- Self-starter with good initiative
- Well organised and methodical
- Good problem solving / analytical skills
- Experienced in issue resolution
- Excellent attention to detail
- Success orientated and delivery focused
- Excellent communication skills
- The ability to work to tight deadlines
- The ability to work through conflicting priorities
- The ability to build relationships with key internal and external stakeholders
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full job description on our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Finance & Operations Manager
- Working hours & Location: 2.5 days per week (20 hours) including both in-person hours in Norwich (Monday and Wednesday) and home working- we do offer some flexbility with the hours in office.
- Responsible for: Working with the Charity Director to ensure all financial and operational services are professional managed and organised.
- Type of Contract: Permanent role. The post is available for start in August 2026.
- Holiday entitlement: Paid annual leave (includes Bank holiday entitlement) is 14 days a year (28 days FTE)
- Special considerations: Appointment will be subject to satisfactory Enhanced Disclosure & Barring Service (DBS) check and to receiving suitable job references. Applicants must be eligible to live and work in the UK.
At English+, our mission is to empower people for whom English is not a first language, to build strong community connections, integrate into local life, and access opportunities within the UK job market. We provide inclusive services to individuals of all faiths and none, without prejudice or discrimination.
Each year, we support several hundred students through our free, weekly English classes, welcoming learners from over 40 nationalities. Our work is made possible by a dedicated team of volunteers, whose commitment is essential to delivering our services. In partnership with local churches, we provide a safe and supportive environment to learn English and understand local culture, alongside a wide range of activities that build confidence, strengthen community connections, and promote health, well-being, and integration.
The ‘+’ represents the additional support we offer to help students successfully navigate life in the UK, much of which is delivered in collaboration with a strong network of other service providers across Norfolk. As a small, local charity, we are agile and responsive- able to quickly adapt our lessons, courses, and services to meet the evolving needs of those we serve.
As Finance and Operations Manager, you will play a central role in our organisation- contributing to strategic decision-making while enabling frontline staff to deliver high-quality services. You will help ensure English+ remains financially secure, maintains strong donor relationships, and continues to be a leading community-based ESOL provider in Norfolk.
What you will be working on:
- Working closely with the Charity Director and Trustees, you will develop and manage the charity’s financial strategy, including setting annual budgets and producing quarterly management accounts with clear spend-versus-budget reporting. You will liaise with external accountants to prepare year-end accounts and take responsibility for day-to-day financial operations, including payroll and maximising Gift Aid income.
- In partnership with the Charity Director, you will help secure the organisation’s financial sustainability by preparing funding bids, monitoring programme finances, and ensuring accurate financial reconciliation.
- You will also support the Charity Director and Trustees with staff recruitment, drafting contracts and job descriptions, and overseeing leave and timesheet processes.
- Working with the Charity Director and Support Manager, you will help ensure that policies and procedures are robust, up to date, and aligned with operational needs, contributing to policy development, updates, and risk assessments.
- In addition, you will manage and report on key data relating to students, volunteers, and donors, producing management information and contributing to both the Charity Commission Annual Report and the English+ annual report.
- As part of a collaborative team, you will also help plan and deliver events such as the Summer Programme and seasonal activities. Given the nature of a small organisation, there may occasionally be opportunities to support wider activities, including assisting with classes where needed.
This role is for you if you have:
- Excellent financial, administrative, and organisational skills, and are a self-motivated, highly organised team player who can manage your workload independently with minimal supervision.
- The ability to be flexible and adaptable, maintaining a caring yet professional approach, thinking creatively under pressure, and responding calmly to unexpected changes.
- Strong IT skills and a clear, concise writing style, with the ability to produce high-quality funding applications, reports, policies, and staff documentation.
- Strong interpersonal skills, a genuine commitment to equality, and the ability to engage empathetically with people from diverse backgrounds.
- A positive, proactive attitude, a creative mindset, and strong problem-solving abilities, with enthusiasm for working collaboratively in a small, fast-paced, and evolving charity.
- A clear commitment to the mission of English+ and a willingness to actively support and promote the organisation’s faith-based ethos.
English+ is a charity offering free English classes and activities, helping adults build confidence, build friendships and integrate in UK.
The client requests no contact from agencies or media sales.
Our Adult Learning Manager is a key operational role within the Adult Learning, Skills and Employment service. The post holder will take lead responsibility for the management and delivery of High Trees’ adult learning and community education provision, ensuring highquality, accessible and impactful learning for local residents.
Working closely with the Head of Adult Learning, Skills and Employment, the post holder will oversee the operational delivery of our Adult Education Budget (AEB/ASF) funded provision and wider community learning offer, including functional skills (English, Maths and ICT), ESOL, community wellbeing, family learning and selected vocational courses.
This is a hands-on management role that combines operational oversight with a strong focus on quality, compliance and continuous improvement. The post holder will lead a team of tutors, learning support staff and coordinators, ensuring excellent standards of teaching, learning and assessment across all provision.
A central aspect of the role is ensuring the adult learning curriculum offer is well-designed, responsive to local need and effectively supports residents to develop skills, confidence and pathways into further education, training and employment.
Employee benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day
each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans
• Regular team lunches and generous supplies of office breakfast and snacks!
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Charity People is delighted to be partnering with Cancer Support UK to recruit a Digital Communications and Marketing Manager.
Contract: Permanent role working five days per week
Salary: £40,000 full time
Location: Hybrid role between home and South London office, with ideally two days per week in the office at South Wimbledon. The charity is also open to applications from home-based candidates.
Closing date for applications: 9am on Friday 10th July
Interviews: Interviews will be held in person on the 20th and 21st July
About Cancer Support UK
Cancer Support UK exists to tackle the profound sense of isolation many people experience after a cancer diagnosis. While diagnosis and treatment can have significant physical impacts, the emotional toll can be just as challenging, leaving many feeling alone at a time when connection and understanding are essential. The organisation is dedicated to ensuring that anyone affected by cancer feels supported, understood, and never alone, from diagnosis through treatment and into life beyond.
Through practical and emotional support, Cancer Support UK meets a largely unmet need. Its Cancer Kits, thoughtfully created with input from people with lived experience, provide comfort and reassurance at a critical moment, while its Cancer Coach services offer ongoing guidance to help individuals navigate life after treatment. Alongside this, the organisation works with businesses and the health sector to improve support for those affected by cancer. With millions of people in the UK living with a diagnosis, the charity's mission is clear: to reduce loneliness and ensure no one faces cancer alone.
You'll work within a small, dedicated and talented team and will play a central role in shaping how Cancer Support UK tells its story; leading the development of high-quality, impact led content that brings lived experience together to build support loyalty and increase public engagement and understanding.
The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:
- Lead all digital communications, including website, social media and online campaigns
- Manage and create content for the website, overseeing written, visual and video
- Develop and deliver a planned schedule of communications activity across all channels
- Develop and maintain a compelling library of supporter stories (written, film and imagery), ensuring appropriate permissions and coverage across key research areas
- Work with colleagues to source, craft and share stories that demonstrate impact and inspire support
- Collaborate with colleagues to translate unique insight from beneficiaries into engaging stories that demonstrate the positive impact of the services delivered by Cancer Support UK
- Work closely with the fundraising team to optimise digital communications
- Engage with and respond to the organisation's online community in a timely, supportive and professional manner
- Ensure consistent use of brand, tone and values in line with brand guidelines
- Track and analyse digital performance using tools such as Google Analytics and income reports, using insight to continuously improve effectiveness
- Report on how communications activity drives engagement, enquiries, donations and pledges
- Manage relationships with third-party agencies where required, including briefing, objectives and evaluation
- Coordinate corporate communications such as the annual review and impact report
We would love to see applications from candidates with the following skills and experience:
- Previous experience within a communications role within a charity or similar organisation
- Demonstrable experience of leading on storytelling, narrative development or content creation that has driven engagement or fundraising outcomes, with the ability to identify the emotional heart of a story and shape it appropriately for different audiences and channels
- Experience planning and delivering social media content using a structured schedule
- Experience developing e-communications to build loyalty and engagement
- Experience managing website content, ideally WordPress or similar
- Understanding of online community management and supporter engagement
- Confidence using analytics tools to measure and report on digital performance
- Excellent interpersonal skills and ability to build positive relationships with diverse audiences
- Emotional intelligence and sensitivity when engaging with people affected by medical conditions
- Understanding of how to use video and film across digital channels
- High level of attention to detail and accuracy
- Familiarity with CMS platforms, social media channels (e.g. Instagram, Facebook) and e-marketing tools (e.g. Mailchimp, DotDigital)
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance by applying to this advert.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
- 37 hours per week
- £40,000 – £42,000 per annum plus 6% pension contribution
- Remote
Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.
The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.
We are looking for a values-led professional with strong digital project skills and a deep commitment to survivor-centred, high-quality services.
Job Summary
As the Digital Project & Product Lead for the 247 Support Line, you will lead the transformation and continuous improvement of the organisation’s digital support line infrastructure, ensuring the technology and processes that underpin survivor support are effective, resilient, and user centred.
This role sits at the intersection of project delivery, product management, and a genuine commitment to the survivors RCEW serves. The right candidate will understand that technology is only as good as the humans who use it and will bring both rigour and empathy to everything they do.
You will be responsible for the end-to-end delivery which, includes defining the product requirements, technology evaluation, procurement, implementation, onboarding, and ongoing optimisation. Working closely with operational teams, suppliers, and stakeholders, you will ensure that our support line products enable support workers to deliver high-quality, accessible services.
Key Responsibilities
Programme Delivery
· Own and drive the support centre improvement programme from procurement through to live operation, ensuring delivery on time and within budget
· Manage supplier relationships, coordinate and input into the evaluation of bids, and identify, track, and mitigate risks throughout the programme
· Maintain clear, accessible project documentation and provide regular progress updates to senior stakeholders
· Coordinate across internal teams (services, technology, legal, finance) and external partners to keep work aligned and moving
Product & Solution Ownership
· Act as product owner for the support centre platform: defining requirements which meet the needs of support workers and service users
· As part of a team you’ll evaluate technology options against a set of agreed criteria, with a focus on fitness for purpose, data security and value for money
· Oversee the bespoke configuration of the chosen platform, working closely with the supplier
· Collaborate with the Head of Service to and I.T Lead to onboard and train the team, ensuring support line workers feel confident and prepared from day one
· Following go-live, take responsibility for the continued health and development of the support centre platform and identify improvement opportunities
· Champion best practice in digital service design and products across the organisation, building internal capability over time
Information Governance & Data Protection
· Work closely with RCEW's Data Protection Officer and Senior leadership to ensure all aspects of the programme comply with relevant data legislation
Person Specification*
· A proven track record of successfully delivering digital or technology projects on time and within budget
· Able to manage multiple workstreams simultaneously in a fast-paced environment with evolving priorities
· Ability to assess complex situations, identify blockers, and develop pragmatic solutions
· Ability to gather and translate user needs into product requirements; comfortable working with service design principles and working iteratively to develop or improve digital products
· Experience and understanding of contact centre software, CRM, and/or case management platforms
· Proven ability to work across diverse teams and communicate clearly with both technical and non-technical audiences
· Thorough knowledge of UK GDPR and able to handle highly sensitive personal data and engage with difficult subject matter with care and professionalism
· A team player who builds trust quickly and works effectively across organisational boundaries
· Self-starter who can work autonomously, flag problems early, and drive work forward without constant direction
· A genuine commitment to RCEW's mission to end sexual violence and support survivors
Personal Attributes
We are looking for a skilled and versatile digital professional who combines strong delivery skills with product thinking. You do not need to be a technical expert, but you do need to be confident working with technology suppliers, communicating with both technical and non-technical stakeholders, and making sound decisions under pressure.
Above all, we are looking for someone who understands the importance of the work RCEW does and has a strong track record of delivering digital projects effectively.
Success in the role of Digital Project & Product Lead for the Support Line is determined by the ability to lead and coordinate the successful delivery of digital projects that enhance the effectiveness, resilience, and user experience of the national 24/7 Support Line. Working collaboratively with suppliers, internal teams, operational colleagues, and key stakeholders, the role will ensure that digital solutions are implemented safely, on time, and in line with service requirements.
Key measures of success include:
- Strong supplier engagement and stakeholder collaboration result in agreed solution designs that meet the operational needs of the Support Line.
- A robust project plan is developed and managed in partnership with suppliers, with key milestones achieved within agreed timescales.
- Virtual Contact Centre (VCC) upgrades are configured and delivered in accordance with agreed specifications, supporting improved service delivery and performance.
- Integration testing with existing systems is completed successfully, with issues identified, resolved, and signed off before implementation.
- Operating procedures, user guidance, and supporting documentation are developed or updated to reflect new processes and system functionality.
- Comprehensive training materials are produced, enabling Support Line staff and delivery partners to effectively use new systems and features.
- Training is delivered to relevant colleagues and stakeholders, ensuring operational readiness and confidence ahead of implementation.
- A structured Go Live readiness review confirms that technical, operational, governance, and business readiness criteria have been met before deployment.
- The VCC upgrades are launched successfully with minimal disruption to Support Line operations, supported by effective implementation planning, monitoring, and post-launch issue resolution to maximise adoption and service benefits.
HOW TO APPLY
To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.
RCEW is committed to equal opportunities and actively encourages applications from people with lived experience of sexual violence, and from people from communities which are under-represented in our workforce, including Black and minoritised communities, disabled people, and LGBTQ+ people.
All roles at RCEW are subject to an enhanced DBS check. The post-holder will have access to sensitive data relating to survivors of sexual violence and must demonstrate the highest standards of discretion and data security.
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.
Barnardo's Adoption Midlands and South West has an exciting vacancy for a Social Worker to join its Service covering work predominantly in the Midlands, East & West. You will be joining an experienced and stable staff group who embrace working in a creative, open and transparent manner with adopters, to provide children with permanence in a family who understand the lifelong nature of adoption and the impact of issues such as developmental trauma, attachment and neuroscience.
As a Social Worker you have the chance to make a real difference in the lives of Children, Young People and Families by:
- Recruiting, assessing and approving a diverse range of adoptive families to meet the needs of waiting children
- Matching the needs of children nationwide with the skills of appropriate adopters
- Ensuring all adopters have access to excellent training, guidance and support when they require it, including managing ongoing contact with birth family
- Working directly with adoptive families promoting a trauma informed approach and helping build and maintain family relationships
- Being part of Barnardo's undertaking to children, young people and adopters to continuously learn and improve
If you have a passion and drive to make a positive difference to children and adopters we would like to hear from you.
This vacancy is for a qualified Social Worker who is registered with SW England or is able to register with SW England.
The duties of this post require the applicant to have a full current driving license that enables them to drive in the UK and have use of a car and business use insurance. Barnardo's is, however, willing to consider any proposals put forward by applicants that would allow them to do the job by other means.
The applicant will need to be able to participate in an "Helpline" rota Out of Office hours. There is additional remuneration for providing this service.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work life balance we therefore offer flexible working arrangements as the role involves some evening/weekend working and travel with occasional overnight stays.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
When completing the application please refer to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the Service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Looking for an opportunity to join a friendly team and use your skills as a Housing Officer?
We are looking for new colleagues to join our Housing team in London and Hertfordshire, to make sure our customers receive a professional and high quality service.
In this busy role you'll use your knowledge and skills to resolve a range of housing management challenges including anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.
You'll manage your own caseload and build effective working relationships with external agencies.
As a Housing Officer at SNG you'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
- The ability to proactively manage a complex caseload
- Strong communication skills with previous experience of working with customers in a demanding environment.
- Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
- Previous experience, or a knowledge of delivering housing management services
- Experience of using computer systems, for example Microsoft Office
- The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
What you need to know:
- You will be joining our team in London based in the Wembley office
- You'll be covering our properties in West London, East London, Central London and Hertfordshire
- The role is permanent, and you'll be working full time (37 hours a week)
- As you will out be visiting our customers you'll need a full UK driving licence and a car
If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
Grade: NJC Point 19 - £32,061 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days
Contract: Fixed Term 12 months (subject to the successful completion of a 6-month probationary period)
Responsible to: Programme Manager (Wellbeing Matters)
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN
WorkWell Community Connector (Social Prescribing Link Worker)
WorkWell Salford helps people with health conditions stay in or return to work by connecting them to local health, wellbeing, and employment support. As a Community Connector, you will work with the Wellbeing Matters team to support people referred by Primary Care and other local partners. You will meet with individuals, find out what matters to them, and link them to community activities, volunteering, and support that can improve their wellbeing, confidence, and independence.
You will also work with the wider WorkWell and Wellbeing Matters teams to share insights and support the local network of community groups. This includes promoting WorkWell services, identifying people who could benefit, and supporting employment and training opportunities. Full training and ongoing professional development will be provided, and you will be part of a collaborative team helping Salford residents connect with the right support.
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
For more information and to apply, visit our website via the ‘apply’ button.
Closing date: 12 noon, Monday 29th June 2026
Interview date: Friday 17th July 2026
We are seeking an Operations and Resource Manager to provide effective day-to-day operational leadership across the life of Wesley’s Chapel and Leysian Mission, ensuring that people, property, systems and resources are managed well in support of the organisation’s worship, mission, heritage, community activity and public engagement. The role will combine practical operational management with strong oversight of HR, finance, property contracts, compliance and safeguarding, helping the organisation remain well run, responsive and able to grow and change over time.
Wesley’s Chapel and Leysian Mission is a thriving, inclusive, diverse and active Methodist Church and Circuit and a significant historic site in Central London. As the first Methodist Church built in London, and the headquarters of John Wesley, the site includes: the Chapel, the Museum of Methodism, John Wesley’s House, John Wesley’s tomb, as well as meeting rooms, offices and a resident community.
In order to apply, please send your Curriculum Vitae and a supporting statement (not exceeding 600 words) explaining how you meet each element of the essential and any of the desirable criteria of the Person Specification.
Wesley’s Chapel and Leysian Mission is a London Methodist Church, open to Everyone, from near or far



The client requests no contact from agencies or media sales.
We now have an exciting opportunity to recruit the new role of Landscapes Recovery Manager to help drive our nature recovery work in the wider urban and rural landscapes of Hertfordshire and Middlesex, in collaboration with a range of external partners and stakeholders.
You’ll be leading the Trust’s Landscapes Recovery team within the Nature Recovery Directorate, reporting to the Director of Nature Recovery.
We are looking for someone with extensive land advice and ecological experience, together with an entrepreneurial spirit. If you feel you have the drive, knowledge and experience that we need, and you would like to work with people who care passionately about the future of wildlife, we would love to hear from you.
Closing date is Wednesday 01st July 2026 at 9am.
If you would like an informal discussion about this opportunity or have any specific questions, you can arrange a call with Fiona Mahon, Director of Nature Recovery. Email details are on our website. .
About the role
This role will lead and manage the Trust’s Landscapes Recovery team, including leading and developing the Trust’s land management advisory work to support landowners and landholders to contribute to nature’s recovery.
The postholder will work alongside the Rivers Recovery Manager, and a range of external partners to develop new funding mechanisms and facilitate delivery of nature recovery schemes at scale across Hertfordshire & Middlesex.
The role will also work closely with the Trust’s Nature Reserves Manager to ensure a coordinated and strategic approach to our nature recovery work, both on our reserves and in the wider urban and rural landscape.
About the Trust
Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.
Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.
How do we support you?
The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.
In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.
As an employer we are committed to promoting and protecting the physical and mental health of all our staff.
Please see our recruitment pack on our website for more information and on how to apply.
“Herts & Middlesex Wildlife Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level”
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to bring our ambitious plans into life-changing support programmes for those experiencing financial distress.
The Somerset Crisis and Resilience Alliance is a voluntary and statutory sector partnership hosted by Citizens Advice Somerset as the Lead Accountable Body (LAB). The Alliance has come together to build financial resilience (for individuals and for communities) through provision of support for those experiencing financial distress and prevention programmes for those most at risk of financial vulnerability.
The role of the Programme Development Manager is focused on building the Alliance as a high-value partnership. The postholder will be instrumental in enabling collaboration, capacity building and service development across the partnership. Reporting to the CEO at Citizens Advice Somerset and accountable to the Alliance Steering Group the successful candidate will play a key role in bringing different partner goals together and ensuring our collaboration delivers a highly effective programme of activities.
The successful candidate will be someone that can build trusted relationships across sectors with experience of managing partnerships and voluntary sector service delivery. Ideally the Programme Development Manager will bring an understanding of best practice in building individual financial resilience including the Financial Conduct Authority standards for money and debt advice.
The client requests no contact from agencies or media sales.


