Hybrid jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for someone with excellent administrative skills who enjoys working in a varied role, providing outstanding customer service and ensuring the smooth day-to-day running of our organisation. Working from home, you will play a key role in supporting our training programmes, maintaining accurate records and delivering efficient administrative support to colleagues, facilitators and trainees.
To be successful in this role, you must be based in Stoke on Trent and be comfortable working independently while remaining connected with a remote team.
As part of the role, you will respond to telephone and email enquiries in a professional, friendly manner, enrol trainees onto facilitator training programmes, maintain accurate records using our CRM systems, process orders received through our online shop, generate certificates for newly qualified facilitators and arrange their distribution, prepare and post meeting and training packs, organise and take minutes of meetings, manage diaries, provide accurate administrative support across the organisation, and assist with a range of general administrative duties as required. No two days are the same, so we’re looking for someone who enjoys variety and takes pride in delivering high-quality work.
We are looking for someone who has previous experience in an administrative or team support role, along with experience of providing excellent customer service by telephone and email. You should have experience maintaining accurate records and handling confidential information, as well as using CRM or database systems. Strong written and verbal communication skills are essential, along with excellent organisational skills and the ability to prioritise workload effectively. You will need to demonstrate a high level of accuracy and attention to detail, a good working knowledge of Microsoft Office applications, and the ability to work independently while managing competing priorities.
We are also looking for someone with a friendly, professional and approachable manner, a proactive, flexible and positive attitude. An individual who holds compassion for the sector we work in and who can correspond in all manners in a sensitive way using non-stigmatising language and with a high degree of discretion. Whilst the whole team get together in person for residential development days 3 times per year you must be able to enjoy working from home the majority of the time. A reliable home working environment with a stable internet connection is also essential, as is residence within Stoke on Trent.
What we offer includes home-based working, a laptop and mobile phone provided, a supportive and friendly team environment, a varied and rewarding role where you can make a real contribution, and opportunities to develop your skills and experience.
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CodeYourFuture
At CodeYourFuture (CYF), we believe talent is everywhere, but opportunity is not. We are a non-profit community that trains adults from underrepresented backgrounds and low-income individuals to launch successful careers in the tech industry.
Our model relies on a passionate, self-organising ecosystem of professionals, trainees, and graduates. As our Community Builder, you will be the beating heart of your regional community, empowering trainees, volunteers, and alumni to unite around CYF’s shared mission.
The Opportunity
We are looking for a community leader who understands grassroots engagement, human agency, and systemic change.
In this mid-level role, you will build and cultivate an empowering, open, and highly collaborative regional community. You will ensure every member, from a first-time mentor to an alum, understands their unique impact in helping trainees secure quality, sustainable tech jobs.
How You’ll Drive Impact
- Foster Volunteer Ownership:Recruit, onboard, and retain skilled tech and non-tech professionals, enabling them to deliver high-value volunteering whilst continually developing their skills
- Empower Trainee Agency: Build a safe, transparent, and motivating environment where trainees take active ownership of their learning and community responsibilities, recognising that real change is in their hands.
- Nurture an Active Alumni Network: Mobilise graduates into a sustainable network of long-term community members, mentors, event speakers, and ambassadors in your region.
- Optimise Operations & Retention: Track engagement patterns using data and CRMs, identify root causes of attrition, and work alongside our Education team to design proactive support strategies that boost course completion.
- Champion Regional Outreach: Represent CYF at local tech meetups and community events while maintaining seamless, action-driven communication channels across the community.
What You Bring
- Community Building Track Record: Proven experience in volunteer management, community organising, non-profit coordination, or public-facing program delivery.
- Inclusive Communication & Empathy: Outstanding interpersonal skills with a proven ability to build deep trust across diverse cultural, socioeconomic, and technical backgrounds.
- Data-Informed Approach: Comfortable using operational tools, spreadsheets, and CRMs to track community metrics, monitor cohort health, and intervene early when participation dips.
- Event & Project Management Skills: Strong organisational talent to run seamless, engaging in-person local community events and activities.
- Mission Alignment: A deep, genuine passion for access to opportunities, tech equity, and social mobility.
Working Pattern & Logistics
- Work Model: Hybrid flexibility with a local presence. You will spend at least one day a week at your local office/class. You might need to attend/organise occasional evening events and meetings
- Weekend Commitment: You will be required to attend one Saturday class per month during active cohort runs,
What Success Looks Like in 6–12 Months
- Volunteer Pipeline: Healthy volunteer-to-trainee ratio established across all courses
- Retention Targets: Measurable reduction in volunteer and trainee attrition through timely, proactive support interventions.
- Alumni Engagement: Active participation of regional alumni in mentorship and guest-speaking roles within active cohorts
Please read our values and working principles before making an application to make sure they match your own.
https://codeyourfuture.io/about/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Code Your Future trains dedicated people in poverty to change their lives by getting good jobs in the software industry. We have helped hundreds of people get jobs so far, including at companies like Google, Slack, HashiCorp, Thoughtworks, and Capgemini. All of our education is free, and we cover expenses like childcare and transportation to support people in need.
We teach part-time courses using a flipped classroom style, assigning our trainees material to learn and exercises and projects to work on. We meet in person once a week on Saturdays, and host mentoring sessions during the week, to help people with their learning. Our teaching and mentoring are primarily delivered by volunteers with a diverse set of backgrounds and skills, and our curriculum is all open source.
We sell corporate packages to companies to reach hiring and sponsorship agreements. We can create a custom training track to adjust to companies’ technical requirements.
Key Responsibilities
-
Commercial & Contracts: Streamline partner agreements, legal frameworks, and commercial compliance to support organisational growth.
-
Risk & Compliance: Act as Data Protection Officer (DPO). Maintain the risk register, oversee core policies, and ensure Health & Safety compliance.
-
Reporting: Lead the publication of the Trustee Annual Report and produce compliant funder impact reports.
-
Governance & Board Support:
-
Support our Board of Trustees, manage committee meetings, drive new Trustee recruitment, and oversee onboarding.
-
Support the Risk & Compliance board committee to map pro bono and legal support for governance and compliance
-
What We’re Looking For
-
Proven experience in governance, regulatory compliance, or contract management, with a track record of simplifying complex processes and communicating clearly with senior stakeholders.
-
Strong Communicator: Ability to build relationships with partners, trustees, and internal team members while writing clear policies and reports.
-
Pragmatic Problem Solver: Comfortable managing multiple operational streams, from high-level board meetings to individual support.
Why Join Us?
You will be playing a central role in keeping our mission running safely and effectively. You’ll have the opportunity to shape our internal processes, work closely with passionate leaders, and make a tangible impact every day.
Please read our values and working principles before making an application to make sure they match your own.
https://codeyourfuture.io/about/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Code Your Future
Code Your Future trains dedicated people in poverty to change their lives by getting good jobs in the software industry. We have helped hundreds of people get jobs so far, including at companies like Google, Slack, HashiCorp, Thoughtworks, and Capgemini. All of our education is free, and we cover expenses like childcare and transportation to support people in need.
We teach part-time courses using a flipped classroom style, assigning our trainees material to learn and exercises and projects to work on. We meet in person once a week on Saturdays, and host mentoring sessions during the week, to help people with their learning. Our teaching and mentoring is primarily delivered by volunteers with a diverse set of backgrounds and skills, and our curriculum is all open source.
We sell corporate packages to companies to reach hiring and sponsorship agreements. We can create a custom training track to adjust to companies’ technical requirements.
Position Overview The People & Operations Lead manages the day-to-day execution of internal operations, driving efficiency through automated workflows across HR, finance, and community safeguarding.
Your Responsibilities
-
HR Operations: Manage the full employee lifecycle (onboarding to offboarding), leave, and training management. Ensure compliance with the Equality Act, managing access requirements and reasonable adjustments across the organisation.
-
Financial Administration: oversee regular financial approvals, weekly expense processing, and support the annual audit.
-
Safeguarding: act as Designated Safeguarding Lead (DSL). Maintain safeguarding policies and ensure training is understood across our community.
-
Systems & Automation: modernise internal tools and grant administration workflows to reduce manual admin tasks, whilst maintaining operational data integrityand managing secure user access across internal databases (HR, grant tracking, and community records).
Your Background
-
Hands-on experience in operational HR, DSL safeguarding, and core financial processes, with a passion for designing clear, efficient workflows.
-
Compliance & Safeguarding Focus: Hands-on experience with safeguarding best practices, equality legislation (Equality Act, access requirements, reasonable adjustments), and data protection compliance (working alongside our DPO on GDPR/SARs).
-
Pragmatic Problem Solver: Comfortable managing multiple operational streams.
Why Join Us?
You will be playing a central role in keeping our mission running safely and effectively. You’ll have the opportunity to shape our internal processes, work closely with passionate leaders, and make a tangible impact every day.
Please read our values and working principles before making an application to make sure they match your own.
https://codeyourfuture.io/about/
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Youth Work holds overall responsibility for the development and delivery of Providence House Youth Club’s youth work programmes, working with young people aged 8 to 19 from disadvantaged backgrounds across Battersea. As our foundational senior delivery hire, they will lead the delivery departments of universal youth work, girls work, sports programmes, detached and outreach work, school programmes and community mentoring. The postholder is a member of the Senior Leadership Team and acts as Deputy Safeguarding Lead. They will be hands-on: delivering youth club sessions, residentials and trips alongside the team, while ensuring Providence House remains a fun, supportive, safe and inclusive place that attracts and retains young people, raises their aspirations, and journeys alongside them for the long term.
Our mission is to prepare children and young people to make informed life choices for themselves, their families, and their communities
The client requests no contact from agencies or media sales.
Working closely with the Trusts Managers, and the Senior Philanthropy & Trusts Manager, you will lead the teams to secure, and grow, vital funding from trust sources to support the welfare of dogs and cats across the UK and internationally. The role currently leads a team of three.
The Trusts Lead will drive forward the Trusts strategy as well as oversee KPI development and measurement, and budgets for the team. The role is also responsible for account managing a handful of partners, as well as an organisationally significant seven-figure relationship with Postcode Lottery, requiring significant work with stakeholders across Battersea.
The post will work closely with colleagues across the organisation, but in particular with the Head of Philanthropy, Partnerships & Commercial, the Senior Corporate & Commercial Partnerships Manager, the Senior Fundraising Operations Manager, the Special Events & Stewardship Manager and Marketing & Communications teams to collaborate on joint projects and ensure contacts are shared to maximise all opportunities.
This is an exciting opportunity to further develop an already successful team and make a real difference to the cause of animal welfare.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 20th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): First Round Interviews: week commencing 24th August 2026; Second Round Interviews: week commencing 31st August 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Your new company
As one of the UK's largest Housing Associations, you'll be joining an organisation with a strong social purpose and a commitment to delivering high-quality services to the communities it supports.
Your New RoleThis is a new role added to strengthen the team from a tax perspective,
Responsibilities include:
- Lead on tax, ensuring preparation of tax returns including VAT, CIS, Corporation Tax, Gift Aid and Employment Taxes.
- Identify and implement tax planning opportunities.
- Manage relationships with internal and external advisors and tax authorities, as required.
- Support the Group with ad-hoc tax and technical accounting queries.
- Lead on all Tax consultations.
What You'll Need to Succeed
- Full CCAB or CIMA qualification (or equivalent) or full tax qualification. Essential.
- Experience with core tax areas such as VAT (specifically partial exemption), CIS or Corporation Tax and the ability to interpret legislative changes.
- Experience working in house or practice with large complex organisations.
Desirable:
- Prior exposure to operating in a public or not‑for‑profit environment such as housing, local or central government, or wider public services.
What You'll Get in Return
- You'll join a supportive and purpose-driven organisation where your work genuinely contributes to meaningful outcomes across the community.
- Hybrid working - 3 days per week in the office
- Flexible working options
- Generous annual leave and matched pension scheme
- Salary up to £87,000
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please). We will call you if you are shortlisted. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Position
MSF UK is looking for an experienced communications professional to join our team as a Senior Press Officer. You’ll play a leading role in managing high-profile reactive media enquiries so we’re looking for someone with sound news judgement, people management skills and the ability to maintain resilience. This is an exciting opportunity for someone who can think strategically, make confident decisions under pressure, and build strong relationships with journalists.
Hours: Full-Time (37.5 hours per week) Mon - Fri
Duration: Permanent
Location: London – hybrid, 2 days per week London Office (including Wednesdays)
Salary: £54,452.47 – £66,553.01 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
To raise awareness of the work and priorities of MSF with core target audiences via coverage in UK and international radio, podcasts, TV, print, online and documentaries.
Maintain relationships with international colleagues e.g. the IO, Communication Advisors, other press officers in key hubs globally as well as field communications teams.
Together with the other Senior Press Officer, deputise for Head of Media on rotation.
Secure both proactive and reactive media coverage – reacting in a swift manner to incoming news requests and seeking out new opportunities for coverage. The majority of the time you will be handling reactive news enquiries, and identifying opportunities in the news cycle to pitch proactively. During emergencies, the focus would be on reactive.
Support more junior members of the team – including line management of a press officer.
You will be part of an on-call / out of hours rota, including evenings and weekends, for which you will accumulate TOIL.
Knowledge, Skills and Experience:
- Demonstrable experience in senior press office work, TV production or international journalism, including substantial understanding of, and contacts in, UK media.
- Experience in pitching stories and features to print, radio, TV, podcast and online
- Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues.
- Ability to cope with stress, competing priorities and short deadlines, retain good humour and make sound ethical and personal judgements in order to deal with ambiguities and conflict.
- Project management skills.
- Industry contacts - essential.
- Line management skills - desirable.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
The client requests no contact from agencies or media sales.
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington
£40,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Operational
* Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting.
* Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate.
* Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date.
* Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data.
* Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting.
* Assist in the preparation of asset performance information, stock condition analysis and investment recommendations.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Proactive, motivated and eager to learn.
* Customer-focused and willing to take initiative when challenges arise.
* Strong organisational skills with excellent attention to detail.
* Able to manage competing priorities and work to agreed deadlines.
What you'll bring:
Essential:
* Evidence of project management, construction, property or related experience.
* Understanding of the Decent Homes Standard and residential property maintenance requirements.
* Experience of working with asset management systems, databases or property records.
* Ability to build effective relationships with internal and external stakeholders.
* Strong organisational skills, attention to detail and ability to manage competing priorities.
Desirable:
* Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline.
* Experience of working in housing, care and support, or property environments.
* Experience of working with schedules of rates, specifications or tender documentation.
* Understanding of landlord compliance, repairs, maintenance and asset management principles.
* Understanding of stock condition data, lifecycle planning and planned investment programmes.
* Experience of using Asprey or a similar asset management system.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see ful Job description on our website
As part of our friendly and collaborative Finance team, you will help ensure the smooth and accurate processing of financial transactions across both the charity and its wholly owned subsidiary. Your responsibilities will include processing and recording income, maintaining sales and purchase ledgers, and providing essential support with a range of day-to-day finance activities. This is an excellent opportunity for someone who enjoys working with numbers, takes pride in accuracy, and wants their work to contribute to a meaningful cause.
We are looking for an organised and detail-oriented individual with experience in finance, accounting, bookkeeping, or a similar administrative role. You will have a proven ability to process financial transactions accurately, maintain reliable records, and use finance systems, Microsoft 365 applications, and Excel with confidence. A sound understanding of basic accounting processes is essential, and a relevant qualification would be advantageous. Alongside strong numerical and organisational skills, you will demonstrate exceptional attention to detail and the ability to handle confidential information with discretion and professionalism.
As the role involves working closely with colleagues across the organisation, you will be a proactive team player with excellent customer service and communication skills. You will be comfortable building positive working relationships, solving routine finance queries using sound judgement, and managing your workload effectively both independently and as part of a team. Above all, you will bring a reliable, conscientious, and enthusiastic approach, helping to ensure the Finance function delivers an excellent service that supports World Land Trust's mission to protect and restore threatened natural habitats around the world.
Please refer to the application pack which can be found on our website which contains the full job description, person specification and how to apply. You will need to log your application and upload your CV, along with a covering letter. Your covering letter is an important part of your application and should include why you’re interested in this role and working for World Land Trust, along with a summary of how you meet the essential criteria in the person specification.
Helping people across the world protect and restore their land to safeguard biodiversity and the climate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Caseworker (Information and Advice)
Hours: 28 hours per week (flexibility around working pattern)
Salary: £30,282 - £32,445 (pro rata, per annum)
Location: Hybrid
Start Date: 1 September 2026 or as soon as possible there after
Contract Type: Fixed term until 31 Jan 2027, with potential of extension dependent upon funding.
This post is subject to a satisfactory Enhanced DBS (Disclosure and Barring Service) check.
About the Role
This role sits within our Information and Advice team and is key to the smooth running of our Information and Advice service. This role will provide casework support relating to Adult Social Care, Housing, and Welfare Benefits to Disabled Merton Residents.
Key Tasks and Responsibilities
1. To manage a varied caseload, providing accessible and quality information, advice, guidance and representation to Disabled people in Merton.
2. To support Disabled people in Merton with Adult Social Care including but not limited to Care Act assessments, reviews and reassessments, including Financial Assessments.
3. To support Disabled people in Merton with Housing including getting on to and improving positions on the housing register, aids and adaptions and Disabled Facilities Grants.
4. To support Disabled people in Merton with Welfare Benefits including but not limited to applications, assessments, appeals and tribunal representation.
5. To support quality assurance processes to maintain the Advice Quality Standard including ensuring case notes are updated in-line with frameworks, carrying out peer file review and taking part in supervision sessions.
6. Where appropriate, refer Disabled people to other services in line with our policies, including other Merton CIL services.
7. To research and remain informed of new legislation or policy changes that impact casework.
8. To collaborate with the Policy and Campaigns Team to push for systems change.
9. To understand safeguarding procedures and raise concerns with support from the safeguarding lead.
10. To work within the Social Model of Disability and ensure that it is understood by our members, service users, staff, local authority, and partners.
11. To carry out the duties of the post in line with our Equality, Diversity, Inclusion and Equity Policy, and adhere to all Merton CIL’s policies and guidelines, including our values.
12. To undertake such duties and attend out-of-hours and/or weekend events when reasonably be required.
This job description reflects the requirements of the post at the time of writing. The needs and circumstances may change over time and therefore the Job Description may need to be reviewed in the light of any such changes which may occur.
Other Information
Merton CIL is committed to equity and inclusion and reflecting the diverse communities we serve. We particularly welcome applications from individuals from marginalised communities.
Please also email us if you:
·Have any questions or would like an informal discussion about the role,
· Need support to apply, adjustments or require any of the materials in a different format.
We do not use AI within our hiring processes.
In your cover letter, please let us know:
1. Why you want the Caseworker role.
2. What skills, knowledge and experience you believe makes you a good fit for the Caseworker role.
It would also be great to know, the earliest date that you could start.
Disabled people in Merton face marginalisation and disadvantage. We navigate barriers and work to create a borough that is truly inclusive.
The client requests no contact from agencies or media sales.
As a People Systems & Benefits Specialist, you'll play a key role within our People Operations, Systems and Data team, supporting and developing the technology and benefits platforms that underpin the colleague experience across Peabody. You'll work closely with internal stakeholders, payroll teams and external providers to ensure our systems are effective, our data is accurate and our benefits offering remains engaging and valuable for colleagues.
This is an excellent opportunity for someone who combines strong systems knowledge with a passion for employee benefits and enjoys finding practical solutions that improve processes, colleague engagement and business outcomes.
What you’ll do
- Act as Product Owner for the Salary Extras platform and support the wider management of key People systems including PeopleXD, ServiceNow HRSD, CultureAmp, Kallidus and Power BI dashboards.
- Collaborate with stakeholders across People Services, Payroll, IT and external suppliers to enhance system functionality and improve colleague experiences.
- Support the delivery of system enhancements, including requirements gathering, configuration, testing and implementation.
- Lead the administration and ongoing development of colleague benefits schemes, ensuring they remain attractive, efficient and well-managed.
- Manage relationships with benefits providers, including renewals, invoicing and issue resolution.
- Coordinate monthly benefits and recognition activities, including Long Service Awards, Recognition Awards and voluntary benefit schemes.
- Project manage the annual benefits selection window, working with suppliers, payroll teams and internal stakeholders to deliver a seamless experience for colleagues.
- Create training materials, deliver system training sessions and promote the benefits offering through communications, drop-in sessions and colleague engagement activities.
- Monitor benefits-related queries and ensure colleagues receive a high-quality and timely service
What you’ll need
- Experience administering and supporting HR Information Systems, ideally including PeopleXD or similar platforms.
- Experience managing employee benefits platforms and administering colleague benefits schemes.
- Strong systems aptitude with the ability to identify and implement technology-led solutions to business challenges.
- Excellent analytical skills and confidence working with large datasets, reporting tools and advanced Excel functionality including pivot tables and formulas.
- Experience coordinating projects with multiple stakeholders and competing priorities.
- Excellent communication skills, with the ability to explain technical concepts clearly and confidently to non-technical audiences
- Strong organisational skills, attention to detail and the ability to manage confidential information appropriately
- Knowledge of employee lifecycle processes and HR best practice
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Please read before applying:
Peabody does not provide sponsorship as a licensed UK employer.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
If you have any questions about this role, please email Talent Specialist, Ryan Loasby.
Interview Dates: We are looking to conduct interviews across the first week of September 2026 at the following address, 45 Westminster Bridge Road, London, SE1 7JB
The closing date for this advert will be Sunday 23rd August 2026 at 11:59pm. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.
I&A Adviser role
Information & Advice Adviser
Mitcham (On-site) with hybrid working available after a successful training period.
£30,391 - £32,451 per year
Full time or 4 days (30 hours)
Contract (Fixed term for 12 months), possibility of extension, subject to funding
Own car desirable but not essential. You will be required to undertake home visits across the borough of Merton.
Job description
Information and Advice Adviser
Hours: Full time37.5 hours per week or 4 days (30 hours). We are open to flexible working discussions.
Salary: £30,391 - £32,451 per year
Location: This role will be based at our Elmwood Road Centre in Mitcham, with regular travel across the Borough of Merton.
After training and development, and after successful completion of the probationary period, there may be an option for hybrid working.
Reports to: This role reports to our Information and Advice Manager and is part of the wider Age UK Merton Community Support team.
About the role
We are recruiting an Information & Advice Adviser who will be joining a progressive, inclusive and dynamic team, an integral part of our Community Support model, and wider Age UK Merton services.
The Information & Advice Adviser is a vital role that works directly with older people who come to the service seeking information and advice on pension age benefits.
In April 2025 – March 2026 the service worked with over 1,500 older adults across a range of issues including money and benefits, health, housing and care. During this time, we assisted older adults of pension age and over to generate over £821,000 of previously unclaimed benefits and make informed choices about their lives.
An important part of this role will be to triage initial client needs which have been referred into the service by both internal and external partners, this will then ensure the team provides the right advice and high-quality support, whether on the phone, email or face to face.
You will be joining an accredited advice service (with the Advice Quality Standard), delivered by a high calibre team and you will be given opportunities to train and develop in the role.
About you
You are an enthusiastic, motivated and organised person with excellent people skills who is looking for a role where real impact is made on the lives of the people you are supporting. You will need to have attention to detail, and strong problem-solving skills to support the complex and diverse range of issues that our clients face.
Experience in the information and advice sector is desirable but not essential as full training will be given. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.
About us
Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.
We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.
We offer:
25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.
Age UK Merton gifts an additional three days leave between Christmas and New Year.
Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.
Enrolment into our pension scheme.
If you have any questions, please do not hesitate to contact us, we would love to hear from you!
The client requests no contact from agencies or media sales.
A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.
They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.
Responsibilities:
- Lead on rent accounts and be the point of contact for tenants for queries
- Maximise income recovery through intervention
- Follow landlord approved escalation processes and procedures
- Hit personal and team KPI’s and help with the take-up of Universal Credit
Requirements:
- Knowledge of income management and relevant housing legislation
- Understanding of welfare benefits and use of financial records and IT systems
- Strong customer service and working well in a team environment
- Ability to communicate effectively with both internal and external stakeholders
If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
£14.58 - £15.58 per hour
37.5 hours per week
Hybrid Working: Home-based with 1 day per week in the office
Make a real difference to unpaid carers Are you passionate about supporting others and helping people navigate challenging circumstances? This is an exciting opportunity to join a thriving independent carers support charity that places unpaid carers at the heart of everything they do.
As a Carer's Caseworker, you will provide practical guidance, emotional support and advocacy to adult carers, ensuring they have access to the information, services and resources they need. Working as part of a dedicated and supportive team, you will empower carers to feel recognised, valued and supported throughout their caring journey.
About the role This varied and rewarding position combines frontline casework, advocacy, community engagement and partnership working. You will support unpaid carers through personalised assessments, tailored support plans and practical advice, while helping to raise awareness of carers' needs across the local community.
What you'll be doing:
Direct Support to Carers
- Deliver carer assessments in line with the Care Act 2014 and develop personalised support plans
- Support carers with applications for Carers Personal Budgets where eligible
- Provide information, advice and guidance on carers' rights, welfare benefits, housing and local services
- Offer emotional support and advocacy to carers facing complex challenges
- Liaise with local authorities, NHS providers and voluntary sector organisations to coordinate effective support
- Manage referrals and ensure appropriate follow-up action is taken
- Proactively identify and engage unpaid carers, including those from underrepresented communities
- Build positive relationships with healthcare professionals, community organisations and local partners
- Raise awareness of unpaid carers and available support services
- Contribute ideas and insight to help shape service development and future initiatives
- Maintain accurate records and case notes using internal systems and databases
- Register new carers and ensure records remain up to date
- Prepare case summaries and contribute to reports for managers, commissioners and funders
- Ensure confidentiality, GDPR compliance and high standards of data management
- Share specialist knowledge and best practice with colleagues
- Participate in team meetings, supervision and training opportunities
- Contribute to a positive, supportive and solutions-focused culture
- Experience supporting individuals from diverse backgrounds with varying levels of need
- Experience managing a caseload and maintaining detailed case records
- Experience providing advice, guidance or support in a frontline, community or care setting
- Exposure to health, social care or voluntary sector services
- Experience supporting vulnerable individuals, including within mental health or wellbeing-focused environments
- Strong communication, relationship-building and advocacy skills
- Good IT skills, including Microsoft Office and database systems
- Excellent written communication and report-writing ability
- A proactive and solution-focused approach to supporting others
- Familiarity with the Care Act 2014 and its implications for carers
- Understanding of welfare benefits, including PIP, Attendance Allowance and Carer's Allowance
- Awareness of housing issues, safeguarding and equality legislation
- Insight into the challenges faced by unpaid carers and the importance of support networks
A basic DBS check will be required as part of the recruitment process.
If you're ready to make a meaningful difference in the lives of unpaid carers and join a charity that truly values the impact of its people, we'd love to hear from you. Submit your CV today.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
