Jobs

Southover Partnership is an independent special needs school located across three sites in the London. We cater to pupils with social, emotional, and mental health difficulties. All our students have education, health, and care plans (EHCP) and come from a variety of local authorities. Our school specialises in supporting pupils with significantly disrupted educational histories.

We are looking for a HR officer to join our team, the role is a hybrid working model, term time position (with an additional week at the start and the end of the academic year. This a hybrid role where you work, 2 days a week at home and 3 days a week in the office.

Job Description:

•  Assist the HR department in day-to-day operations, including payroll and recruitment
• Provide clerical and administrative support
• Manage recruitment and onboarding processes for new employees
• Prepare employee personnel files
• Handle disciplinary, grievances, performance management, and absence management matters
• Plan and deliver training sessions, including new employee inductions
• Support the Business manager in developing new policies and procedures
• Assist with payroll data preparation

Please note that we can only accept our standard application form and not CV’s.

The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks. All adults employed by the school have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations.

The Southover Partnership welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK to be considered for this position.

PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date.

Emmaus Oxford is looking for a charity retail Deputy Store Manager, to join our retail management team running our large charity superstore in Cowley, Oxford. Emmaus provides housing, support and meaningful occupation in our social enterprise, to up to 28 ex-homeless men and women [known in Emmaus as Companions].  As well as providing retail management, the role also involves coaching and training companions and working closely with our team of Progression Workers and our Learning & Development Manager. Emmaus collects donations of furniture and household goods from across Oxfordshire and these are sold to the public at our superstore in Cowley and through our online sales business. Proceeds from sales make a major contribution towards our housing & support service. This is a part time role working 22.5 hrs. [3 days] a week and may involve some weekend working and key holding responsibility. It’s a great opportunity to join a growing charity, in a rewarding role, working directly with the charity’s beneficiaries. Your work will directly help ex-homeless men and women, local people on low incomes and help create a better environment through recycling and reuse.

Be part of something amazing

We are looking for an organised and creative individual to join our service supporting Unpaid Carers in Lewisham to improve their health and wellbeing, and access support that meets their needs.

The team works with unpaid Adult Carers, Young Adult Carers and Young Carers and you will carry out home visits and community meetings, complete assessments, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals. You’ll build on your local knowledge to signpost and facilitate access to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities.

To facilitate group work, you will plan and deliver a programme of events, groups, activities, training and workshops. You’ll need to research and book trainers, venues, activities and resources, negotiate value for money, promote the calendar of events and manage bookings. The sessions will offer opportunities for Unpaid Carers to meet with peers, develop confidence, learn new skills, reduce social isolation, and improve their own wellbeing.

Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector, as well as experience of planning and delivering a programme of group work.

You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. You should be an excellent communicator and able to motivate and empower others.

This is a full-time role. Driver and own car essential.

You can make a difference.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website  for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

We have an exciting opportunity for Support Workers who are passionate, enthusiastic individuals to join our commissioned service that will deliver high quality activity sessions to children and young people aged 8-18 that have special education needs and disabilities.

This Support Worker role is based in Merseyside, it is 18.5 hours per week which involves evening, and weekend work during term time, with shifts transitioning to daytime hours during school holidays.

The Ideal candidate will need:

• Ability to plan and deliver engaging activities suitable for diverse age groups and abilities.
• Strong organisational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Previous experience working with children and young people with special educational needs and disabilities is desirable.

 Some of the key responsibilities include, but are not limited to:

• Lead activity sessions for children and young people, maintaining a high standard of service. You would need to liaise with parents as well as manage group bookings.  Be able to plan and deliver engaging activities suitable for the age range and needs of the participants.  Ensure all paperwork, including risk assessments, consent form and behaviour management plans are completed and kept up to date.

This service provides transport for some of the children and young people so it would be advantageous for the post holder to be able to drive as they may be required to drive a vehicle which facilitates group transport.

Do you think that you have the skills we are looking for? Would you like to make a difference to a young person's life and work for the UK's largest Children's Charity, then this role is perfect for you!  Please apply by clicking on the link below:

Please refer to the supporting documents for further details regarding the role expectations.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic candidates as they are under-represented within Barnardo's.

Our basis and values

Hybrid working – split between our central Liverpool office, home and client venues  

This job is all about working with the local third and public sector to engage with local people to create change. To make this happen the role has three key bits to it: 

• listening to what local people want (gathering the insights)
• building a vision for a ‘better way of doing things’ (planning to make change), and 
• getting stuck in to support our clients and wider team to make things happen (doing the stuff we’ve planned). 

Each day you’ll be shaping and delivering Capacity’s current and future projects, managing expectations, excitement, and priorities - keeping a smile on your face and a spring in your step. Even on the busiest of days our Designers and Doers remind themselves why they’re in it, finding the get-up and go to make public services, people services. 

The to-do lists you write and the skillsets you engage will vary hugely, one day you might be working on recruitment strategies for social workers, the next on service design for family early help, another strategy planning for a primary care team. When job descriptions say ‘no day is the same’ that can often feel twee, at Capacity - it’s a promise. 

You’ll spend your time being proactive - delivering on our promises to clients and local people, whilst staying ready to catch any ‘off-project’ work that might need sorting along the way. You’ll support us to get new clients on board but also play a key role further engaging our existing ones, making sure they continue to feel connected to Capacity and proud to be involved in the work we’re doing. 

The projects we deliver are often complex and things won’t always work out. For that reason, you’ll be open and honest about what’s working, what isn’t and where you might need extra support. If you’re considering this role it’s really important you aren’t afraid of making mistakes or asking for help.

A great writer and listener, you’re keen to learn about other people’s lives and what they need for a better future. You can manage a diverse and ever-changing workload, set your own priorities and use your initiative, staying strong when things don’t always go to plan. You can use service design and/or organisational development approaches to support client needs and have a proven track record of working with a range of different people, developing strong and positive relationships. 

Closing date: 5pm on 16th June 2024. 

Youth Liaison Officer – Dorset

Salary: £14,147.69 pro-rata including holiday pay, based on a working pattern of 30hrs/week and 39 weeks/year. £24,200 FTE  

Hours: 30hrs a week, working term time only (39 weeks/year).

Contract: Permanent

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.

Join our team and make a real difference!

Our charity, the Jon Egging Trust, is looking for a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in Dorset. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Dorset.

The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Dorset. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up. 

Our benefits package includes:

· Flexible working 

· Enhanced annual leave

· Homeworking allowance

· Occupational pension scheme

· Occupational sickness scheme

· Special paid leave provision

Read our Applicant Privacy Notice

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

The closing date is Sunday 16th June 2024 at 23:59.

Interviews to be held in person at one of our partner schools in Dorset week commencing 1st July 2024, location to be confirmed.

Questions?

Any questions you may have please contact us through our website

Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check – enhanced with children’s barred – is required for this role.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in Fylde Coast area. This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.

Position: S11175 Stroke Association Support Coordinator

Location: Home-based, Fylde Coast, however, regular travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £16,043 per annum (FTE circa £26,700 per annum)

Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 16 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 28 June and 1 July 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running support groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us 

Humane Society International/UK is a global animal protection organisation, striving for a better future for animals through advocacy, education, and hands-on programmes. HSI/UK is a leading force for animal protection, with hundreds of thousands of supporters across the country. We are an effective voice for animals, with active programmes in wildlife protection, alternatives to animal experiments, and farmed animal welfare. A small but effective team, HSI/UK has big ambitions to create further positive change for animals both here in the UK and around the world. 

About the position 

This is an exciting opportunity to create change at scale, informing and promoting a practical transition to plant-based diets, in order to reduce the number of animals suffering in factory farms. Part of our Farmed Animal Campaigns team, the role will work to increase the quality and availability of plant-based options with major caterers and universities in the UK, impacting hundreds of thousands of meals daily. 

This role also includes an opportunity to support the delivery of a campaign to end the use of farrowing crates, one of the worst forms of cruelty to farmed animals in the UK today. In this role you will support the Senior Manager for Farmed Animal Campaigns to create public-facing campaign assets, and develop compelling research to underpin our policy and industry engagement.

If you are results-oriented, persuasive, organised and, ideally, have knowledge of food and/or farming systems, along with a commitment to animal welfare, then we would like to hear from you. 

Key areas of responsibility:  

• Initiate and maintain relationships with universities, food service companies and public sector institutions to support and oversee their delivery of goals to reduce meat/animal products  

• Work with consultants to develop and deliver our Forward Food culinary training programme to food service professionals, to support their understanding of plant-based food and marketing, and their role in the just protein transition.  

• Identify and support opportunities to encourage people to eat fewer animal products, including working with media and celebrity ambassadors. 

• Conduct environmental impact assessments on menus and food procurement to effectively monitor and report on progress towards meat-reduction goals 

• Deliver compelling and informed advocacy to UK political stakeholders to encourage the adoption of policies that catalyse a just protein transition and better farmed animal welfare. 

• Support development and delivery of HSI UK’s farmed animal campaigns strategies  

• Research and present on industry-related trends and developments in the plant-based food market and alternatives to cage confinement.  

About you 

Our successful candidate will be confident, articulate and creative with a proven track record of supporting the delivery of effective campaigns through research and advocacy. You’ll be a proactive self-starter, and someone who brings positive energy to work within teams. You’ll have a keen eye for detail and accuracy, as well as experience and ability to produce compelling and effective advocacy materials, including analysing scientific data and translating it into meaningful language for stakeholders. You’ll have experience of building strategic relationships in the private or public sector to deliver agreed goals. You will have an ambition and drive for creating positive change for animal welfare, and a willingness to regularly evaluate our progress and impact with a view to further improving our strategies.  

We are searching for a campaigns professional to make a difference and be part of a successful global team. If that’s you, please get in touch! 

This role can remote, office based or hybrid. It involves UK travel to workshops, meetings and events.

To apply, please submit your CV and a covering letter via the CharityJob website by June 9, 2024. Applications without covering letters will not be considered.

We are looking to recruit an IT/AV Technician to join our team based in London. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £25,500 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF
story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the IT/AV Technician role is to:

The RAF Museum is looking for a dynamic and proactive IT/AV Technician to join a busy and wellestablished IT department. You must be able to work independently but also be a team player. You will work alongside other members of the team, acting as a first point of contact for our users. You will be working on anything from Cyber Security and Networking to Gallery interactive repairs and meeting room Audio Visual, as well as traditional desktop support. The role can be very hands-on at times, but with elements of remote support, troubleshooting and investigation.

Key responsibilities of our IT/AV Technician include:

• Providing first- and second-line support the Museum’s Information Technology and AudioVisual systems through performance of the job functions detailed below
• Supporting all IT hardware, software & telephony, including looking after the incoming support tickets, especially in London but also covering Midlands and Stafford sites as needed
• Being responsible for setting up new starters IT profiles, deleting leavers IT profiles and making any changes to staff profiles, in a timely manner
• Liaising with contractors especially in relation to the managed printers contract, specifically for maintaining consumables on site 3
• Managing the IT Department’s supply of IT equipment, especially laptops and desktops to new users, replacements, and repair in accordance with the supplied documentation. Also managing the storage areas and ensuring that recycling including Waste Electrical recycling is routinely performed
• Providing training as requested and in some semi-formal sessions on the use of IT equipment
• Looking after the status and configuration of shared computers in the meeting rooms
• Supporting the IT Team’s Cyber-Security policy by working with the vulnerability scanner and resolving issues where possible, with the support of the team

What we are looking for in our IT/AV Technician:

• Level 3 - IT qualification or relevant work experience
• Good level of general education, including GCSE English and maths, or equivalent
• Experience working in IT providing support of Microsoft Windows Desktop and Server OS, Active Directory, LAN / WAN, Microsoft Office 365 and Mobile Devices from Samsung and Apple
• Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team member
• Uses experience and knowledge of standard practices, procedures or customs to evaluate problems and make appropriate decisions/provide appropriate advice
• Can be self-motivated in terms of proactively solving problems independently if possible
• Experience of working within the heritage industry
• Experience of Microsoft Technologies including Hyper-V, Azure

Closing date for applications: 6th June 2024 

Interviews will take place on: 21st June 2024

If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the IT/AV Technician role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Our Mission at Love Barrow Families is to support and inspire positive change and resilience in the lives of children, adults, families and communities in Barrow that face multiple and severe disadvantage. 

We achieve this by providing early intervention and ongoing support to vulnerable children and their families with complex and enduring needs so they are kept safe for as long as they need it and our comprehensive service delivery model is rooted in strong values and a commitment to co-designing sustainable solutions with those we support and their families and community.We are a well-established organisation providing support to vulnerable families in Central and Hindpool wards in Barrow from our base on Abbey Road.

The role is part time - 28 hrs a week ideally worked flexibly across the week dependent on the needs of the families. 

We have funding in place for 12 months for the role but will be applying for this to be extended. 

The purpose of the role is to : Provide social care, emotional support and practical help at the point of need to children, young people and their families and we would love to hear from candidates who want to be part of a dynamic team, working together to ensure the smooth running of the services, share learning, use their initiative to help develop the service and want to make a vital difference to families living in the area.

• The work is varied, ranging from early interventions and preventative work, to dealing with people in times of acute need or crisis using a range of interventions including home visiting, support groups, Early Years and work within the wider community. 
• We also run community based activities and a range of groups including Mums’ Group, Dads’ Group, Communication Group and Youth Squad beacuse we value the strengths and talents of our families and we aim to empower them to make positive sustained changes and to lead happier, healthier lives. 

so if you have ... ?

• At least 2 years’ experience in working with children and families, both in group and one-to-one scenarios.
• Level 3 Qualification in child development, health and social care, counselling or other related qualification.
• Experience of working as part of a team, but also be able to make your own plans and be responsible for projects.
• A demonstrable knowledge and understanding of Child Protection Procedures and working together to safeguard children and vulnerable adults.
• A full clean driving licence.

we would love to hear from you !

Salary: £25k –£28k annum pro rata

Annual leave and benefits:

• 30 days annual leave (including bank holidays)

• NEST pension scheme

• Flexible & child friendly organisation

• Onsite parking

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a brief covering email.

We are looking to recruit to this role asap so interviews will take place as soon as we have candidates that match the spec. 

Good luck !

You are a people person who is a creative and innovative storyteller, who can create compelling and persuasive written applications creating a vision of palliative care for children and young adults now and in the future. You will be able to convert facts and figures into clear cases for support as well as managing personalised relationships with funders to ensure long term support. You will be working to testing targets but will thrive on the challenge of that.

What’s really important here is that you’re able to manage your income stream and workload to maximize your efficiency, constantly looking to make the best use of your time. An inspiring and persuasive presenter with excellent writing skills, you should also bring the passion and vision to drive the growth of this forward-thinking charity.

Here at Naomi House and Jacksplace, we believe in that by working together in an atmosphere of openness, honesty and trust, we can achieve our shared goals. As a team, we strive to be the best – and make the most of every opportunity we can to support those we care for. If you think the same way, we’d love to hear from you.

We are looking for a Lending Administrator to help us support our work lending to churches and charities across the UK.  The role is critical in ensuring that the administration of the team is managed and organised to a high standard, helping to maintain accurate and up-to-date records, as well as providing a great customer service to those we serve. The role holder will contribute to a culture of collaboration, transparency, and excellence, while building and maintaining relationships across the organisation with a friendly, approachable and can-do attitude.

You will have the opportunity to have a huge impact! By using your administrative knowledge and experience to support work across the organisation, this drives Kingdom impact and enables Stewardship to continue to be a part of God’s plan of generosity and gospel hope. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Job description

Caseworker Role (OISC Level 1, 2 and 3)

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.

Why work for us

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

What you will be doing

All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.

· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.

· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.

· To deliver presentations and represent RMC at meetings/events when required by management.

· To take responsibility of projects related to the job

Working within the team

· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.

· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.

· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.

Casework and advice

· To offer advice & casework to service users with various aspects related to their immigration case.

· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.

· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.

Other

· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.

· To represent RMC at external meetings and events when required by senior colleagues.

· To maintain effective working relationships with partners and stakeholders.

Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
___________________________________________________________________

OISC Level 1

Skill / experience Essential Desirable

· OISC Level 1 Accreditation or equivalent

· Commitment to working towards level 2

· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

OISC Level 2

Essential Desirable

· OISC Level 2 Accreditation or equivalent

· Commitment to working towards Level 3

· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications

· Ability to communicate complex information clearly to distressed clients

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as

· establish boundaries to avoid emotional over involvement.

OISC Level 3

Essential Desirable

· OISC Level 3 Accreditation or equivalent

· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

Purpose and Scope of the Role

To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence. 

Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.

There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients. 

Main duties and responsibilities 

Manage a caseload of clients/households:

· Provide initial reception and orientation at client’s homes and within their local community settings 

· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.

· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs. 

· To be the lead contact for all agencies and responsible for coordinating support for your key clients.

· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.

· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements

· Where possible deliver the service in a community language

· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to: 

· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.  

Welcoming families upon arrival

· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services; 

· Working with Social Services to ensure all special needs are addressed; 

· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.

· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.

· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.

· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.

· Ensuring that refugees understand their financial rights and responsibilities

· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.

· Support refugees with mandatory reconsiderations as required.

· Support with access to individual grants if required.

· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services; 

· Registering and supporting children with local schools; 

· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults; 

· Signposting and assisting in training, education and employment to ensure long term independence

· Refer into other provision as provided by third party organisations

· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.

· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.

· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users. 

· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees. 

· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services. 

· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.

· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.

· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes. 

· To keep full, accurate and up-to-date case records. 

· To provide written and oral reports as required. 

· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries

· To carry out monitoring and evaluation processes as appropriate 

For the Charity 

· To play an active role in one or more RMC’s working groups as required. 

· To liaise with other teams in RMC as appropriate. 

· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork. 

· To participate in supervision, appraisal and training as agreed with the Manager. 

· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database). 

· To carry out other duties consistent with the nature of the post, and in furtherance of the project. 

· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities. 

The above duties will be prioritised by the Head of Services in consultation with the post-holder.  The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time.  This would be done in a way consistent with the purposes of the post and in consultation with the post-holder. 

A DBS check will be carried out for this post.

Flexibility

To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Experience and Skills

Desirable

Essential

Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement. 

X

Experience of comprehensively assessing need and creating risk management plans for multiple individuals. 

X

Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process. 

X

Experience of working with a wide range of professionals to access needs led intervention. 

X

Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients. 

X

Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement. 

X

An understanding of the issues facing refugees during integration to a new community. 

X

Good knowledge of the services available to support refugees. 

X

Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.

X

Good organisational and monitoring skills, with the ability to prioritise. 

X

Excellent administrative skills including good computing skills and the ability to use I.T. applications. 

X

Understanding and a commitment to diversity and equality, with demonstrable cultural competence. 

X

Ability to lone work and complete delegated task with own initiative. 

X

Ability to be flexible to the needs of the organisation. 

X

Enthusiasm and willingness to agile working and outreach activities.

X

Ability to speak a community language

X

Good local knowledge

X

OISC (Office of Immigration Services Commission) regulated 

X

Experience of providing outreach support to families in their home and in community settings

X

Car driver 

X