6 Jobs

Do you have the digital content leadership expertise to transform how millions of people experience one of the UK’s largest health charities online? Are you an experienced people leader who can coach and develop a team in a complex digital environment? 

About the role

As Digital Content Manager, you'll lead and develop a team of five Content Designers, setting priorities, standards and ways of working that turn organisational goals into accessible, effective digital content. You'll manage the team's pipeline, balance capacity and demand, ensure delivery to agreed SLAs, while fostering a supportive culture of coaching and continuous improvement. 

Working at the centre of several key strategic initiatives, you'll play a leading role in the delivery of BHF's Content Review Cycle and upcoming CMS migration programme. Balancing operational leadership with longer-term planning, you'll help prioritise activity, improve content performance and ensure resources are focused where they can create the greatest value for users and the organisation.

As BHF's content champion, you'll work with digital, product, technology, UX, SEO, data and customer journey teams to improve content practice, shape digital direction and build sustainable delivery across the organisation.

Your leadership will help more people access vital information and support, enabling the British Heart Foundation to save and improve lives. 

About You 

You’ll have a strong track record of leading content professionals in a complex digital environment and building high-performing teams that deliver innovative and measurable results.

You'll bring: 

• Experience leading, coaching and developing content, content design or digital content teams.
• Significant experience managing content across large, complex websites and CMS platforms.
• Strong expertise in content strategy, content design, accessibility and SEO.
• Experience using analytics, insight and performance data to inform decisions and improve outcomes, including using tools such as GA4, Siteimprove, SemRush
• The ability to prioritise and delegate competing workstreams and lead content delivery across multiple projects and programmes.   
• Strong stakeholder management and influencing skills, with confidence working across multidisciplinary teams. 
• Experience supporting organisational change, content transformation or CMS migration activity.

You'll thrive if you're a collaborative and empowering leader who enjoys developing others, solving complex challenges and creating the conditions for great work to happen. You're motivated by continuous improvement and passionate about ensuring digital experiences genuinely meet audience needs.

Why Join Us? 

This is more than a content leadership role. This is an opportunity to lead, influence and continuously improve content experiences across one of the UK's most recognised health charities. 

You'll shape ways of working, strengthen content capability, build relationships across the organisation and leave a lasting impact on how we engage audiences through digital channels. 
 
Working arrangements 

This is a hybrid role, where your work will be split between your home andat leastone day per weekin our Londonoffice.This may vary from time to time so you will need to work in a flexible way to unlock your best work for our cause. 

Interview process 

The interview process will consist of two stages.  We are planning first stage interviews will be held over MS Teams on 24th and 25th Sep 2026 . For those successful, there will be second stage interviews in-person at our London Office (NW1 7AW) on 7th Oct 206. 

Do you have experience creating email campaigns and digital communications that bring customer journeys to life? Want to help shape the future of customer engagement at British Heart Foundation?

We're recruiting a Digital Journeys Senior Executives on 12-month fixed-term contracts to support one of our biggest digital transformation programmes.

About the role

British Heart Foundation is investing in Enterprise Foundations, an organisation-wide transformation programme designed to help us become a more customer-centric organisation through new technology, better use of data and more connected ways of working.

As a Digital Journeys Senior Executive, you'll help deliver one of the programme's most significant workstreams: migrating our marketing automation platform from Dotdigital to Adobe and redesigning hundreds of campaigns into customer-centred journeys.

You'll own assigned customer journeys from brief through to delivery, translating journey designs into live Adobe builds and configuring audience segmentation, workflow logic, personalisation and automation. Through rigorous testing and optimisation, you'll help ensure every communication delivers a relevant and connected customer experience.

Working through a series of transformation sprints, you'll contribute to rebuilding and improving existing campaigns while helping establish new standards, processes and ways of working across the organisation. You'll work closely with colleagues across Digital, Data, Retention and Customer Journeys, gaining valuable experience in marketing automation, customer journey orchestration and digital transformation delivery.

Your work will directly influence how we engage audiences and support more people to connect with BHF's mission.

About You

As our ideal candidate, you'll already have experience designing, building and delivering customer journeys, email campaigns or SMS communications within a marketing automation platform, alongside a strong understanding of audience segmentation, workflow logic and personalisation.

You'll bring strong knowledge of customer journey design, marketing automation and campaign delivery, together with experience using customer data to create relevant, targeted communications. Experience with Adobe Campaign or Adobe Journey Optimizer would be beneficial, but we're equally interested in candidates with experience using platforms such as Dotdigital, Salesforce or Braze who are excited to develop their Adobe expertise.

You'll be confident translating briefs and requirements into live journey builds, using performance insight to identify improvements and working collaboratively with stakeholders across digital, data, technology and marketing teams. Strong attention to detail, testing and quality assurance will be key to your success.

Most importantly, you'll be customer-focused, organised and naturally curious. You'll enjoy learning new technologies, solving problems and finding better ways to create journeys that deliver measurable results.

Working arrangements

These 12-month fixed-term roles provide additional capacity for the Digital Content & Journeys team during the Enterprise Foundations (EF) transformation programme.

These roles will specifically support the migration to Adobe and the building of hundreds of personalised customer journeys through sprint cycles until May 2027, followed by optimisation and hypercare. These roles provide the additional capacity needed to deliver the EF programme’s goals.

As this role is linked to a time-limited transformation programme, it is not intended to form part of BHF's ongoing permanent structure beyond completion of the project and associated optimisation activity. Following completion of the programme, responsibility for the ongoing management and optimisation of journeys will sit within the permanent Digital Content & Journeys team.

The contract is expected to end after 12 months when the additional funded programme activity and associated resourcing requirement are expected to conclude.

This is a hybrid role, where your work will be split between your home and at least one day per week in our London office. This may vary from time to time so you will need to work in a flexible way to unlock your best work for our cause. 

Interview process 

The interview process will consist of two stages. We plan for  first stage interviews will be held over MS Teams on w/c 28 Sep 26 . For those successful, there will be second stage interviews in-person at our London Office (NW1 7AW) on 08 Oct 2026. 

Are you an analytical thinker and problem solver?

Do you have awareness of information security principles and their importance in protecting organisational information and services? 

We’re recruiting for a Business Analyst to join us on an 18-month fixed term contract who will lead, coordinate, and deliver analysis activities across the Information Security and Technology Experience Programme, these include our Identity Governance and Data Centre Migration Projects. 

Key deliverables through this contract include: 

• Providing a complete set of approved business, functional and non-functional requirements, including user stories, acceptance criteria, use cases and traceability documentation for Identity Governance and Data Centre Migration projects. 
• Completing As-Is and To-Be process maps, impact assessments, stakeholder analysis and dependency mapping that identify the people, process, technology and data changes required to support implementation. 
• Providing a comprehensive analysis of business, technical, operational and data dependencies, identifying impacts across systems, users, applications and migration activities. 

Working within both Agile and Waterfall delivery methodologies, you’ll play a key role in supporting the delivery of the programme, the processes, and the change management to leverage new capabilities.

Working arrangements 

Please note this is an 18-month fixed term contract. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you 

With previous experience of working within a Business Analyst role, you’ll have previous experience of working within large organisations, able to implement change, and working with PRINCE2 and Agile SCRUM methodologies.

To be successful in this role you’ll also have the following experience and attributes: 

• Experience of planning and designing analysis workstreams across project and product initiatives
• Experience of developing business cases for strategic change initiatives 
• Experience of reviewing current business processes and working with stakeholders to define effective improvements 
• Experience of eliciting business requirements using a variety of tools, to support design definition 
• Experience of solution evaluation and performance analysis for continuous improvement 
• Experience of systems and data analysis 

An effective team player, able to support colleagues, suppliers and partners to deliver successful business change, you’ll be a strong problem solver, able to take a methodical and analytical approach.

You’ll also have excellent communication skills, able to articulate ideas clearly and be comfortable engaging with a range of stakeholders and focusing on generating the most value for the BHF. 

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK. 

To hear from our people, check outBelonging at BHF.

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

Interview process

The interview process may take place in-person orvirtually viaMS Teams. 

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 

Our recruitment processes are fair, accessible, andinclusive.BHFuse anonymous CV software as part of the application journey.

We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.

Should you need any adjustments to the recruitment process, at either application or interview, pleasecontact a member of the Recruitment team. 

As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent &

Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.

Reporting to the Head of Organisational Change, you'll provide project and consultancy support across the Organisational Change and Talent & Leadership teams. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.

You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting, project evaluations and wider Talent & Organisational Development programmes and events.

About You

As our ideal candidate, you'll have:

• Knowledge of consulting skills, project management and organisational change principles.
• Experience managing multiple projects and supporting organisational change, development or design initiatives.
• Experience working within a Learning, Talent or Organisational Development environment.
• Strong stakeholder engagement, facilitation and influencing skills, with the ability to build effective relationships at all levels.
• Excellent written communication, presentation and organisational skills, with strong attention to detail.
• Strong analytical, research and problem-solving skills, with the ability to use insight and data to inform decision-making.
• A proactive, solutions-focused approach, with the confidence to take initiative and embrace new ways of working.
• The ability to apply behavioural insight to support people development and organisational change.
• Strong IT skills, including Microsoft Word, Excel and PowerPoint.

A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.

If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.

Working arrangements

This is a project-specific fixed-term contract for 9-12 months, created to deliver the change and communications for our strategic programme to transform BHF into a skills-powered organisation.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Benefits and development

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process may take place in-person or virtually via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. 
 
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent & Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.

Reporting to the Senior Lead Organisational Design & Operating Model, you'll provide project and consultancy support across the organisation. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.

You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting and provide project and consultancy support across the organisation.

About You

As our ideal candidate, you'll have:

• Knowledge of consulting skills, project management and organisational change principles.
• Experience managing multiple projects and supporting organisational change, development or design initiatives.
• Experience working within a Learning, Talent or Organisational Development environment.
• Strong stakeholder engagement, facilitation and influencing skills, with the ability to build effective relationships at all levels.
• Excellent written communication, presentation and organisational skills, with strong attention to detail.
• Strong analytical, research and problem-solving skills, with the ability to use insight and data to inform decision-making.
• A proactive, solutions-focused approach, with the confidence to take initiative and embrace new ways of working.
• The ability to apply behavioural insight to support people development and organisational change.
• Strong IT skills, including Microsoft Word, Excel and PowerPoint.

A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.

If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.

Working arrangements

This is an 8-month, project-specific fixed-term contract supporting a large-scale organisational design and operating model project to transform BHF and enable the delivery of our strategy.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Benefits and development

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Developmentpages. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process may take place in-person or virtually via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. 
 
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.