23 Jobs

Supporter Care Executive (Temporary)
34 hours per week
£15.27 per hour (£27,000 FTE equivalent)
Hybrid working with a minimum of 2 days per week in our London office
Temporary assignment until November 2026

Help deliver an exceptional experience for supporters!

We're looking for a friendly, organised and customer-focused Supporter Care Executive to join our team on a temporary basis. This is a fantastic opportunity to play a key role in supporting a well-known health charity, ensuring every supporter receives excellent service and feels valued.
Working as part of a supportive team, you'll manage enquiries by phone and email, assist with donation processing and help supporters taking part in major fundraising campaigns. This is a varied, fast-paced role that offers valuable experience across fundraising operations and supporter engagement.

What you'll be doing:

Managing a wide range of supporter enquiries by phone and email.
Supporting enquiries relating to fundraising campaigns and awareness activities.
Providing guidance on fundraising events, materials and donation processes.
Updating supporter records accurately and maintaining high-quality data.
Recording conversations and ensuring supporter information is kept up to date.
Assisting with donation processing, including preparing incoming donations and administering acknowledgements.
Working collaboratively with colleagues across supporter care and the wider organisation.
Providing additional administrative support as required.

What we're looking for:

Experience in a supporter care, customer service, contact centre, fundraising support or similar role, with a track record of providing excellent service by phone and email.
Comfortable handling a high volume of enquiries and speaking with a wide range of people throughout the day. During peak periods the team collectively manages approximately 120 calls per day.
Experience resolving enquiries, updating records and ensuring information is accurately captured in a CRM or database system.
Strong administrative skills, with excellent attention to detail when processing information and maintaining records.
Able to balance supporter enquiries, data entry and administrative tasks while working in a fast-paced environment.
A collaborative team player with strong written and verbal communication skills.

Why join us?

This role offers a great opportunity to gain broad exposure to fundraising and supporter operations while making a meaningful contribution to an organisation that works to support people affected by serious health conditions. You'll join a welcoming team and play an important role during a busy and exciting period for the organisation. If this sounds like you – apply today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Help ensure women can access the support they need, when they need it most.Are you an organised administrator who enjoys bringing structure to busy services?Do you take pride in making sure no detail is missed and every person receives a timely, professional response?

Location: Newcastle upon Tyne
Salary: £24,796 - £28,153 per annum
Contract: Permanent, full-time (35 hours per week)

Our client is seeking a proactive and highly organised Administrator to support the delivery of specialist services for women affected by violence and abuse. Working as part of a dedicated team, you'll play a vital role in coordinating referrals, maintaining accurate records and helping ensure individuals receive the support they need in a timely and professional manner.
The Role
You'll be responsible for:

• Managing and coordinating referrals
• Maintaining accurate and confidential records
• Producing reports and monitoring data
• Liaising with partner organisations and stakeholders
• Supporting meetings, systems and administrative processes
• Ensuring high standards of safeguarding, confidentiality and data protection are maintained.

About You
We're looking for someone with:

• Previous administration or coordination experience
• Excellent organisational skills and attention to detail
• Experience handling sensitive information confidentially
• Strong communication and relationship-building skills
• Confidence using databases and Microsoft Office
• The ability to manage competing priorities in a busy environment.

Experience gained within social care, health, housing, safeguarding, community services or violence against women and girls services would be particularly valuable.

Why Apply?

This is an opportunity to join an organisation making a genuine difference to the lives of women and families. Your work behind the scenes will help ensure vital services run effectively and that individuals seeking support receive a timely, professional and compassionate service.

Interested?

If you're an organised administrator who thrives in a fast-paced environment and wants to use your skills to support meaningful services, we'd love to hear from you.
Apply today and take the next step in a role where your organisation, attention to detail and commitment to helping others can make a real difference every day.

Please note this role is subject to an Enhanced DBS check. This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 occupational requirement.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you have housing, property or facilities management experience and want to use those skills to make a real difference?
 

• Newcastle upon Tyne
• £30,303 - £35,781.20 per annum
• 35 hours per week

We're recruiting for a values-led organisation supporting women and children affected by violence, abuse and inequality.

As Housing Coordinator, you'll lead the management of refuge accommodation, ensuring properties remain safe, compliant and welcoming. You'll oversee health and safety, repairs and maintenance, tenancy management, contractor relationships and property compliance, while also managing a small team.

About You

• Experience in housing, property, facilities or supported accommodation management
• Strong knowledge of health and safety and property compliance
• Experience managing or supervising staff
• Excellent organisational and relationship-building skills
• A compassionate and proactive approach to supporting vulnerable people

• Why Apply?

This is an opportunity to join a supportive organisation where your work will directly contribute to providing safe accommodation and life-changing support for women and their families.

Please note: This role is subject to an Enhanced DBS check and is open to women only under Schedule 9, Part 1 of the Equality Act 2010.

Apply today to find out more.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Partnerships Executive

Salary: £35,000 - £38,000 pro rata
Hours: Part-time, 21 hours per week
Location: Remote-based with regular attendance at partner visits, events and meetings in London (approximately 2-3 times per month)
Contract: Permanent

Are you a relationship-focused professional who enjoys building partnerships, managing key accounts and creating engaging experiences for stakeholders?

We are recruiting on behalf of a respected UK membership organisation seeking a Partnerships Executive to join their friendly and collaborative team. This is an exciting opportunity to take ownership of a portfolio of commercial partners, sponsors and supporters, ensuring they receive an exceptional experience whilst helping to identify opportunities for future growth.
Working closely with senior colleagues, you will play a key role in retaining existing partners, supporting sponsorship activity and helping to deliver events, campaigns and engagement initiatives that create value for both partners and members.

This role would suit someone with experience in partnerships, sponsorship, membership, business development, account management, stakeholder engagement or events.

Key Responsibilities

• Manage and nurture relationships with commercial partners, sponsors and supporters
• Respond to partnership and sponsorship enquiries via phone, email and virtual meetings
• Ensure partners receive the benefits and services included within their packages
• Gather feedback from partners and identify opportunities to enhance the partnership offering
• Support partner retention and renewal activity
• Work collaboratively with marketing colleagues to deliver partnership campaigns and promotional opportunities
• Source content and opportunities for partner promotion through newsletters, social media and events
• Arrange and attend partner visits and networking events
• Support the delivery of high-profile industry events and sponsorship programmes
• Monitor partnership activity and maintain accurate records and reporting
• Contribute ideas for developing and enhancing partnership products and services

About You
We are looking for someone who enjoys building relationships and delivering excellent stakeholder experiences.

You will bring:

• Excellent relationship-building and communication skills
• Confidence engaging with stakeholders by phone, email and in person
• Strong organisational skills and attention to detail
• Experience managing multiple priorities and deadlines
• A proactive and solutions-focused approach
• Commercial awareness and a customer-focused mindset
• Experience working with members, partners, sponsors, clients or supporters
• The ability to work independently whilst contributing positively to a small team

Benefits

• 23 days annual leave (pro rata), plus birthday leave
• Additional annual leave for long service
• Health Cash Plan
• Life Assurance
• Income Protection Scheme
• Annual training and development budget
• Monthly co-working allowance
• Time off in lieu for evening and weekend events
• Flexible remote working

This is a fantastic opportunity to join a purpose-driven organisation where you can develop strong partnerships, support an engaged professional community and make a real impact within a small and supportive team.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you an experienced marketing professional who thrives on creating impactful campaigns, building strong stakeholder relationships and driving audience growth through insight-led marketing?

This is an exciting opportunity to join a respected professional membership organisation and educational charity at a time of significant development and growth. Working within a collaborative team, you'll lead the marketing strategy for a portfolio of professional qualifications, helping to attract future students, engage employers and strengthen the position of industry-leading qualifications.

As Qualifications Marketing Manager, you'll be responsible for developing and delivering strategic marketing plans that increase awareness, generate engagement and grow the student pipeline. You'll use audience insight, research and performance data to shape campaigns, improve customer journeys and deliver measurable results.

This role offers a unique blend of strategic marketing, stakeholder engagement and content development. You'll work closely with employers, training providers and internal teams to ensure marketing activity reaches the right audiences, communicates clear value and supports long-term growth objectives.

What you'll be doing

• Leading the marketing strategy and delivery for professional qualifications, certifications and programmes
  • Driving student recruitment and awareness through targeted B2B and B2C campaigns
  • Leading the marketing activity for a major qualification launch and ongoing promotional campaigns
  • Using audience insight, market research and performance data to inform strategic decision-making
  • Mapping and improving customer journeys to increase engagement and conversion
  • Creating compelling content across websites, email marketing, social media and digital advertising
  • Developing marketing plans, creative briefs and campaign assets that align with brand guidelines
  • Building strong relationships with employers, training providers and key stakeholders
  • Managing agency relationships and external suppliers
  • Monitoring performance, analysing results and reporting on ROI and campaign effectiveness
  

The appointed candidate will have:

• Proven experience delivering integrated marketing and campaign strategies
  • Experience of both B2B and B2C marketing
  • Strong analytical skills and experience using data and insight to drive decisions
  • Excellent stakeholder engagement and relationship-building skills
  • Strong project management skills and the ability to manage multiple priorities
  • Experience developing engaging content across digital channels
  • Confidence working with CRM systems, website platforms and marketing analytics tools
  • Excellent written and verbal communication skills, including presentation skills
  • A proactive and self-directed approach with excellent attention to detail
  • Experience within a membership body, professional education or qualifications environment would be highly desirable

Closing date: 25 September 2026

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you passionate about building brands that make a genuine difference?

This is an exciting opportunity to join a well-known national charity at a time of significant ambition and growth. Working within a collaborative marketing team, you'll play a key role in shaping how the organisation is seen, understood and experienced by a wide range of audiences.

As Brand & Insight Manager, you'll be responsible for driving brand excellence across the organisation, ensuring every campaign, communication and touchpoint reflects a clear and consistent identity. You'll champion best practice, support teams across the business and help bring the brand to life in a way that inspires action, builds trust and deepens engagement.

Alongside brand management, you'll lead on audience insight, helping colleagues better understand their audiences and use insight to make smarter, more effective decisions. From developing brand assets and guidance to influencing strategic campaigns and supporting creative development, you'll be at the heart of some of the organisation's most important marketing activity.

This is a fantastic opportunity for someone who enjoys combining creativity with strategic thinking and is passionate about creating meaningful connections between organisations and their audiences.

What you'll be doing

• Acting as the guardian of a respected national brand, ensuring consistency across all channels and communications
• Supporting the ongoing development and evolution of the brand
• Building strong relationships with teams across the organisation to embed brand best practice
• Leading audience insight initiatives and championing data-led decision making
• Developing and maintaining brand assets, templates and guidelines
• Supporting the delivery of multi-channel campaigns and brand marketing activity
• Working closely with internal stakeholders, agencies and creative partners
• Leading brand reviews and identifying opportunities to strengthen impact and engagement
• Helping develop a culture of confident brand ambassadors across the organisation

You'll bring:

• Experience in brand management and brand marketing
• Excellent stakeholder management and relationship-building skills
• Strong project management skills with the ability to juggle multiple priorities
• Outstanding written communication and proofreading skills
• Experience working with agencies and external suppliers
• A strong understanding of audience insight and how it can drive better marketing outcomes
• Excellent attention to detail and a passion for maintaining high brand standards
• A proactive and collaborative approach, with the confidence to influence and advise colleagues at all levels

Closing date: 23rd September

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job role: Finance Business Manager
Salary: £55,000 - £60,000 plus excellent benefits
Location:Buckinghamshire
Working pattern: Onsite once a week, 4 days from home
Hours: 35 hours per week

We are seeking an experienced Finance Business Manager to play a key role in delivering high-quality financial planning, forecasting and business insight across a respected membership-focused organisation.

This is an exciting opportunity for a qualified finance professional to take ownership of budgeting, forecasting and financial planning across an organisation with annual income of approximately £20 million. Reporting to the Head of Finance, you will manage a small team of Finance Business Partners and play a key role in supporting senior leaders with financial insight, forecasting and strategic decision-making.

As the Finance Manager, you will be required to:

• Lead budgeting, forecasting and financial planning activities across the organisation.
• Manage, coach and develop a small team of Finance Business Partners, ensuring the delivery
• Take responsibility for forecasting and modelling income budgets of a similar scale, approximately £20m+, ensuring robust assumptions and clear financial insight.
• Deliver meaningful financial analysis to support operational and strategic decision-making
• Lead quarterly forecasting processes and support annual budget planning
• Build strong relationships with stakeholders across the organisation, acting as a trusted business partner
• Provide challenge and support to budget holders and senior leaders
• Manage and develop members of the finance team
• Support the effective management of multiple income streams and associated financial reporting

We're looking for someone with:

• A recognised professional accounting qualification (ACA, ACCA or CIMA).
• Significant experience in financial planning and analysis, budgeting and forecasting.
• Experience managing, modelling and forecasting income budgets of approximately £20m or a similar level of organisational complexity.
• Previous experience leading and developing a small finance team, with responsibility for prioritisation, coaching and performance management.
• Strong business partnering and stakeholder management skills.
• Excellent financial income modelling and advanced Excel capability.
• The ability to turn complex financial data into clear, actionable insights for senior leaders.
• Experience within a professional membership body, charity, awarding organisation or other not-for-profit environment would bedesirable.
• Experience working with income streams such as membership subscriptions, qualifications, events, publications, deferred income or partial VAT environments would be beneficial.

Benefits include:

• 25 days annual leave plus bank holidays, increasing with service.
• Private healthcare and dental cover following probation.
• Pension contributions of up to 8%.
• Life assurance at four times salary.
• Company sick pay scheme.
• Performance-related bonus scheme.
• Employee Assistance Programme.
• Salary sacrifice benefits, including additional annual leave purchase and cycle-to-work scheme.
• One paid volunteering day each year.
• Flexible and hybrid working with only 4 days per month in the office.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

New Member Advisor

Salary: £31,500 FTE | Full-time (35 hours per week) | 10-month contract July 31st end

Location:mostly home working,3-4 daysa month in the London office

We are working with an independent professional body to recruit for a New Member Advisor. Working in the membership department you will be part of an existing team fielding incoming queries and assisting those that wish to join the membership.

As the New Member Advisor you will respond and follow up all assigned enquiries via email, telephone, and letters meeting customer’s needs. As well as general administration support. Logging all enquiries and opportunities on the CRM system. You will proactively follow-up on enquiries and support campaigns.

To be considered you will have the following skills, knowledge, and experiences:

• Strong professional pride, committed to helping customers and delivering an excellent service
• Used to working in a routine environment
• Focused and driven and used to working to targets
• Excellent communication skills. Professional and engaging
• Confident working knowledge of MS Office (Word, Outlook, and Excel) and databases
• Customer services experience in a business context (ideally in a membership/customer service environment)
• Experience using a CRM/ EMS database
• Confident and experienced with very soft touch upselling

Closing date:10 September 2026

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Can you confidently defend high-stakes assessment decisions to regulators, clinicians and exam boards?

Are you passionate about ensuring professional examinations remain valid, robust and grounded in assessment best practice?

TPP Recruitment is supporting a prestigious professional membership and awarding organisation to recruit a Head of Assessment, to provide strategic leadership for high-stakes professional examinations within a healthcare setting.

Working closely with senior clinical stakeholders, examination boards and regulatory bodies, you will lead the assessment agenda, ensuring examinations remain valid, robust, evidence-based and fit for purpose. The role combines assessment leadership, quality assurance, regulatory engagement and team management, offering significant influence across the organisation's assessment strategy and future development.

Salary: £68,280 per annum
Employment type: Permanent
Working arrangements: Hybrid – minimum of 4 days per month office based (London)
Working pattern: Full‑time, 35 hours per week
Other benefits:

• Opportunity to shape the future of high-profile healthcare assessments
• Work alongside senior clinical experts and respected leaders within the sector
• Excellent opportunities for professional development and sector influence

About the Organisation

Our client is a highly respected professional body that champions excellence in education, training, assessment and professional standards. Their examinations play a vital role in supporting professional progression and maintaining high standards within healthcare practice.

The organisation is committed to collaboration, respect and excellence, creating an inclusive environment where expertise, innovation and continuous improvement are valued.

About the Role

As Head of Assessment, you will act as the organisation's lead assessment professional, providing expert leadership across assessment design, quality assurance, standard setting, examiner development and regulatory compliance.

You will work closely with senior internal and external stakeholders, including examination boards, committees, clinicians and regulators, ensuring assessment programmes reflect current best practice and are supported by robust quality assurance processes.

Key Responsibilities

• Leading the strategic development and continuous improvement of assessment activities
• Overseeing assessment design, development and review processes
• Maintaining and enhancing quality assurance frameworks across examinations
• Leading standard setting and result determination processes
• Ensuring compliance with relevant regulatory and professional requirements
• Building strong relationships with clinicians, subject matter experts and external stakeholders
• Leading assessment-related change initiatives and innovation
• Monitoring developments in assessment practice and implementing evidence-based improvements
• Presenting proposals, reports and recommendations to committees, boards and governance groups
• Managing and developing a specialist assessment team
• Contributing to wider organisational strategy and business planning
• Deputising for the Director of Examinations when required

Skills / Experience Required

• Significant experience leading assessment activities within a professional, educational or regulatory environment
• Expertise in assessment design and development
• Experience implementing and overseeing assessment quality assurance processes
• Knowledge of standard setting, assessment validity and defensibility
• Previous experience leading and developing teams
• Strong stakeholder management, influencing and relationship-building skills
• The ability to communicate complex assessment concepts to a range of audiences
• Strong project and programme management capability
• Excellent analytical and problem-solving skills
• A commitment to equality, diversity and inclusion

To Apply

• Please submit your CV together with a cover letter outlining your suitability for the role.

Deadline

• Monday 21st September 2026, 9am

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Looking to start or develop a career in sales and account management with an organisation that genuinely invests in your growth?

TPP Recruitment is supporting a well-established awarding organisation in the search for a Commercial Executive to join its commercial team. This is an excellent opportunity for someone with strong communication skills, a customer-focused mindset and the ambition to build a long-term career in business development and account management.

Whether you have some experience in sales, customer service or another client-facing role, or you're looking to take your first step into a commercial career, this organisation is open-minded about backgrounds and focused on potential.

Salary: £25,010 per annum
Employment type: Permanent
Working arrangements: Hybrid – Monday-Thursday in the Head Office in Lancaster, work from home on Fridays (flexible working options will be considered).
Working pattern: Full‑time, 35 hours per week
Other benefits:

• Generous bonus structure
• Significant autonomy and ownership of your region
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

About the Organisation

TPP Recruitment is supporting a well-established UK awarding organisation that develops qualifications and learning solutions which support individuals, employers and training providers nationwide.

With a strong reputation for customer service and partnership working, the organisation is committed to growing its market presence while maintaining excellent relationships with existing customers.

About the Role

As a Commercial Executive, you will manage a portfolio of education and training provider accounts, acting as their primary point of contact and ensuring they receive an excellent customer experience.

You will be responsible for both customer retention and new business development, identifying opportunities to expand relationships while supporting customers throughout their journey.

The role is predominantly office-based and relationship-focused, with customer engagement taking place mainly via telephone, email and online meetings rather than extensive travel.

Key Responsibilities

• Managing and developing a portfolio of customer accounts
• Building strong relationships with existing and prospective customers
• Achieving customer retention and new business targets
• Identifying opportunities to grow customer spend and engagement
• Maintaining accurate customer records using CRM systems
• Providing exceptional customer service and resolving customer enquiries
• Monitoring sales pipelines and forecasting activity
• Conducting gap analysis and identifying commercial opportunities
• Collaborating with internal teams to deliver excellent customer outcomes
• Supporting conferences, events and webinars when required

Skills / Experience Required

• Excellent verbal and written communication skills
• A commitment to delivering outstanding customer service
• A positive, proactive and enthusiastic approach
• Strong organisational and prioritisation skills
• Confidence building relationships with customers
• The ability to work towards targets and deadlines
• Good IT skills, including database or CRM systems
• A willingness to learn and develop within a commercial environment
• A collaborative approach to working with colleagues

Previous experience in a sales, account management, customer service or business support role would be beneficial but is not essential.

To Apply

• Please submit your CV

Interview Process

The interview process will vary depending on location:

• Candidates based near the organisation's Northwest office will attend a single in-person interview
• Candidates based further afield will complete a two-stage process, comprising an online interview followed by a final in-person interview

As part of the selection process, shortlisted candidates will be asked to deliver a presentation outlining their proposed first 30, 60 and 90 days in the role.

Deadline

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Interim Team Manager

Temporary Contract | 3-6 Months | ASAP Start
London | Field Based (4 Days per Week)
£19.23 - £20.88 per hour

I am currently recruiting for an experienced Interim Team Manager to join a well-established national charity on an initial 3-6 month temporary contract.
This is a hands-on management role supporting a face-to-face fundraising team across multiple London locations. The successful candidate will spend the majority of their time in the field, providing visible leadership, coaching and support to frontline staff who act as ambassadors for the charity.

This role would suit an experienced people manager who enjoys leading customer-facing teams, developing individuals and ensuring high standards of professionalism and supporter engagement are maintained.

The Role

• Spend approximately 3-4 days per week visiting teams across London sites and 1 day undertaking administrative duties
• Lead, motivate and support a field-based face-to-face fundraising team
• Provide coaching, mentoring and performance support to ensure team members are successful in their roles
• Handle challenging situations confidently and appropriately, taking action when needed
• Ensure policies, processes and governance requirements are followed consistently
• Promote a positive and supportive team culture
• Represent the organisation's values and ensure the team delivers a positive experience to supporters

About You

• Proven experience managing and developing teams within a customer-facing environment
• Strong people management, coaching and leadership skills
• Comfortable working across multiple locations and travelling throughout London on a regular basis
• Experience dealing with performance, wellbeing and employee relations matters
• Able to follow and implement policies, procedures and governance requirements
• Confident making decisions and addressing challenging situations professionally

Previous experience within face-to-face fundraising would be beneficial but is not essential. We are particularly interested in hearing from candidates who have successfully led frontline, customer service, membership, retail, outreach or other field-based teams.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Grants Manager

Salary: £40k | Full-time (35 hours per week) | 12-month fixed-term maternity cover

Location: London with hybrid working

Are you an organised relationship-builder with a passion for delivering high-quality funding programmes?

We are looking for a Grants Manager to support the delivery of a prestigious senior fellowships programme. You will manage the full grant lifecycle, working closely with applicants, reviewers, panel members and award holders to ensure an efficient, fair and inclusive funding process.

Key responsibilities

• Manage funding calls from application to award and grant closure.
• Act as the main contact for applicants and award holders.
• Coordinate peer review, panel meetings and selection processes.
• Prepare funding documentation, award letters and reports.
• Maintain accurate records, data and performance information.
• Contribute to continuous improvement and inclusive grant-making practices.

About you
You will have:

• Experience of Grants or Research Funding.
• Proficient in coordinating peer reviews and committee secretariat.
• Confident with producing funding documentation and reports.
• Excellent communication and stakeholder management skills.
• Strong organisational skills and attention to detail.
• Confidence working with data and administrative processes.
• The ability to manage multiple priorities and work collaboratively.

Closing date: 15 September 2026

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Head of Fundraising
Salary:£50,798 FTE per annum
Contract:Fixed term to 28 February 2027
Hours:Full time, 35 hours per week (four days considered)
Location:Hybrid, with flexibility for candidates across the UK and attendance in London for key meetings and collaborative activities where appropriate.

Reporting to:Interim Executive Director

Help shape the future of environmental justice

AtWen, we believe that women, communities and the planet flourish when society is equitable, collaborative and caring. Our work sits at the intersection of women's lives, health, environmental justice and climate action, supporting communities to create lasting change while influencing the systems that shape our world.

We are entering an exciting new phase of growth, with ambitious plans, strong funding relationships and opportunities to expand our impact. We are looking for an exceptionalHead of Fundraisingto lead our fundraising strategy, strengthen existing partnerships and develop new sources of income that will help us achieve our vision.

This is a newly created senior leadership role with genuine ownership and the opportunity to leave a lasting legacy by strengthening fundraising systems, building organisational capability and shaping the future direction of income generation at Wen.

Why this role is interesting
You will:

• Lead the development and delivery of an ambitious fundraising and income generation strategy aligned with organisational priorities.
• Build and manage a strong funding pipeline across trusts, foundations, statutory, lottery, philanthropic and partnership income streams.
• Develop compelling funding propositions and personally lead major applications and bids.
• Identify new income opportunities and grow sustainable revenue across a diverse portfolio.
• Build strong relationships with funders, partners and key stakeholders, acting as an influential ambassador for Wen.
• Lead grant management, reporting, renewals and funder stewardship across the organisation.
• Develop robust fundraising systems, processes and forecasting to support long-term growth.
• Support and develop colleagues, helping to build fundraising confidence and capability across the organisation.
• Work closely with the Executive Team and Board to provide clear visibility of income performance, opportunities and strategic priorities.

We're looking for someone who brings

• A strong record of securing significant grant funding and developing successful fundraising strategies.
• Experience developing and managing funding pipelines, funder relationships and sustainable income growth plans.
• Success in securing income from a range of sources, including trusts and foundations, statutory funders and other institutional funders.
• The ability to develop compelling cases for support and translate organisational priorities into attractive funding propositions.
• Strong financial and organisational skills, including income forecasting and pipeline management.
• Excellent communication and relationship-building skills, with the confidence to engage and influence senior stakeholders.
• The ability to combine strategic thinking with hands-on delivery.
• A collaborative leadership style and a commitment to equity, inclusion, intersectional feminism and environmental justice.

Benefits

• 25 days' annual leave plus bank holidays
• Annual leave increases with service
• 6% employer pension contribution
• Employee Assistance Programme
• Training and development opportunities
• Menstrual leave
• Time off in lieu
• Flexible and hybrid working

Join us

This is an opportunity to play a pivotal role in a respected environmental charity at an exciting point in its development. You will help secure the funding, partnerships and long-term financial sustainability that enable Wen to deepen its impact and deliver meaningful change for women, communities and the environment.

We welcome applications from people of all backgrounds and particularly encourage applications from those who are underrepresented in the environmental sector. We believe that diversity of experience, perspective and identity strengthens our work and helps us better serve the communities we support.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Advice & Navigation Manager

6-Month Fixed-Term Contract (potential to extend)
28 hours per week (4 days)
Hybrid Working | North London
£30,310 per annum (pro rata salary based on £37,887 FTE)
ASAP Start
Subject to an Enhanced DBS check

A community-focused charity is seeking an experienced Advice & Navigation Manager to lead and develop a busy frontline service supporting individuals experiencing poverty, health inequalities, social isolation, housing challenges and other forms of disadvantage.

This is an excellent opportunity for an experienced service manager with a strong background in casework oversight, safeguarding, service quality and team leadership. Managing a team delivering advice, navigation and social prescribing support, you will ensure residents receive high-quality, person-centred services that make a genuine difference to their lives.
The Role A key focus of this position is the oversight and management of complex casework. You will ensure effective triage, caseload allocation, case progression and closure, supporting staff to deliver safe, timely and impactful interventions.

Alongside day-to-day service management, you will provide leadership to a team of advice workers, social prescribing practitioners and volunteers, ensuring high standards of practice, compliance and safeguarding. You will also work closely with health partners, statutory agencies and community organisations to strengthen referral pathways and improve outcomes for residents.

Key Responsibilities

• Lead the delivery of advice, navigation and social prescribing services.
• Oversee casework management, including referrals, triage, caseload allocation, quality assurance and case progression.
• Support staff with complex cases, safeguarding concerns and complaints.
• Line manage and develop a team of frontline staff and volunteers through supervision, coaching and performance management.
• Ensure compliance with safeguarding, data protection, health and safety and organisational policies.
• Monitor service performance, outcomes and impact, using data and insight to support continuous improvement.
• Build and maintain effective partnerships across health, local authority and voluntary sector organisations.
• Contribute to reporting, service planning and the delivery of contractual and funding requirements.

About You We are looking for someone who can demonstrate:

• Significant experience managing advice, navigation, support, advocacy or community-based services.
• Strong experience overseeing complex casework involving vulnerable or disadvantaged individuals.
• Experience managing or supporting social prescribing, community health or welfare advice services.
• A thorough understanding of safeguarding, risk management and professional boundaries.
• Experience leading, supporting and developing teams through effective supervision and performance management.
• A track record of working in partnership with health, statutory and voluntary sector organisations.
• Experience using data and service insight to improve performance and demonstrate impact.
• Excellent communication, organisational and stakeholder management skills.

Desirable Experience

• Social prescribing within primary care or community settings.
• Service development, improvement or change management.
• Leading hybrid or community-based teams.
• A relevant qualification in advice, health, social care or management.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.