Junior account manager jobs in uk

About the role:

At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high-support hostel and two medium-support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.

As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.

This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.

Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.

About you:

• You bring real experience of working alongside people facing mental health challenges and complex needs, and you see their strengths long before their struggles.
• You understand mental health legislation and safeguarding, using that knowledge not just to protect, but to empower.
• You know how to get to the heart of someone’s needs, assess risk with confidence, and build action plans that lead to real change.
• You’re switched on to what it takes to work in a busy residential service, from managing tenancies to making sure everyone feels at home.
• You believe recovery is always possible - you know how to spark motivation, nurture independence and help people move towards the lives they want.
• You thrive on collaboration, working hand-in-hand with partners like community mental health and substance use services to make progress that lasts.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 23rd November at midnight

Interview Date: Wednesday 3rd December 2025 at an SHP service in Hammersmith & Fulham

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

About the role:

At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high-support hostel and two medium-support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.

As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.

This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.

Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.

About you:

• You bring real experience of working alongside people facing mental health challenges and complex needs, and you see their strengths long before their struggles.
• You understand mental health legislation and safeguarding, using that knowledge not just to protect, but to empower.
• You know how to get to the heart of someone’s needs, assess risk with confidence, and build action plans that lead to real change.
• You’re switched on to what it takes to work in a busy residential service, from managing tenancies to making sure everyone feels at home.
• You believe recovery is always possible - you know how to spark motivation, nurture independence and help people move towards the lives they want.
• You thrive on collaboration, working hand-in-hand with partners like community mental health and substance use services to make progress that lasts.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 23rd November at midnight

Interview Date: Wednesday 3rd December 2025 at an SHP service in Hammersmith & Fulham

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

About the Ri

The Royal Institution (Ri) is an independent charity which has been connecting people with science for over 200 years. Founded in 1799 through the wonderful generosity of 58 patrons, to this day we remain based in our original, magnificent, Georgian home in central London. Thanks to the support of those early philanthropists, the Ri has inspired generations of scientists over the years whose discoveries have helped shape our modern world. 

The Ri has a clear vision that ‘Science is for Everyone’ and it is our belief that everyone should have equitable access to science. Through our packed event programme available in person or online, our UK schools outreach and social impact initiatives, and our global digital reach including almost 1.5m YouTube subscribers we achieve our mission by connecting people with scientists to explore science together. 

About the Role

We are looking for a motivated major gifts fundraiser to join our small fundraising team to support our ambitious goal to raise £20 million in support of the Be the Spark campaign.

This role is perfect for a collaborative self-starter who wants to make an impact, working at all levels of the organisation to maximise the relationships that will enable the Ri to succeed. You will be used to managing a portfolio of donors or high value clients and be comfortable working with donors at the highest levels. 

You will collaborate across the Ri to develop innovative and compelling proposals, delivering excellent account management and stewardship to existing donors, and identifying, researching and cultivating new prospects.

If you are a warm, professional and engaging communicator, adept at managing a portfolio of high net worth donors  and able to work at all levels of the organisation to cultivate and develop influential  relationships, we would love to hear from you.

This role is full time (35 hours), permanent and requires a willingness to travel, including some overnight stays and occasional weekends. Requests to work flexibly or part-time will be considered.

Main responsibilities

• Proactive cultivation of potential major donors
• Identifying and researching donors and funding opportunities and building a strong pipeline for cultivation
• Managing Patrons programme
• Providing excellent stewardship of donors including reporting
• Maintaining engagement levels through regular communications and meetings
• Maintaining CRM records
• Working with junior colleagues to create and deliver a calendar of engagement opportunities and delivery of patron benefits
• Developing and organising fundraising appeals
• Monitoring and managing a budget, reporting to the board and analysing performance against agreed KPIs

About you:

Essential:

• Confidence in talking fluently about money in a professional environment
• Experience of building excellent relationships and networks both internally and externally
• Experience of managing relationships with donors or high value clients
• Excellent written and verbal communication skills
• Able to tackle challenges constructively, and find creative ways forward

Desirable:

• Substantial demonstrable experience working in a fundraising position in the cultural or similar sector,
• Demonstrable experience of maximising opportunities from researching prospects to generating meetings, and securing income
• Experience leading a giving club or members networking group
• Individual Giving/Patron/Major Donor/Legacy fundraising experience, securing 6-figure donations.
• Strong understanding of the Ri’s mission and activities
• Degree or equivalent relevant qualification/demonstrable experience
• Qualification in fundraising related discipline

Are you passionate about seeing children come to know Jesus for themselves and grow in all he has for them? We’re looking for a Kids Pastor to join our team. This is a one-year, fixed-term contract based in the centre of Cambridge.

HT is a vibrant, evangelical, charismatic, Anglican church with a large and growing church family of all ages and stages. We are situated right at the centre of the city and perfectly placed to reach students and adults alike. Our vision is to see Cambridge reached and the world impacted with the good news and transforming power of the risen Lord Jesus.

Alongside the Senior Children’s Pastor and Children’s Pastor (Infants and Babies), you will be responsible for pastoring the children of HT in Years 3–6 and their families, bringing hands-on leadership to the wider team involved in HT Kids, and reaching out to children and families in Cambridge who don’t yet know Jesus. A major part of this role will be managing staff and volunteers to increase their confidence and fruitfulness as they work with children. You will be a leader of leaders, with a heart to invest in and facilitate the ministry of others.

Join the Orchestra of the Age of Enlightenment as our new Accounts Officer.  Based in North London within the OAE’s lively home at Acland Burghley School, this is not just a job: it’s a chance to be part of a global-trailblazer in period instrument performance, education, and innovation.

Responsibilities include:

• Process, record, and check all invoices, payments, and receipts, ensuring accuracy, timeliness, and compliance with best accounting / charity / arts financial standards.

• Maintain clear, up-to-date bookkeeping records, including general ledger entries, reconciliations (bank, supplier, etc.), making sure all financial data is clean and audit-ready.

• Support all departments with budgeting, forecasting, and financial reporting — helping to translate artistic ambition into realistic budgets, tracking variances, and enabling confident decision making.

• Assist the Director of Finance and Finance Manager in administrative tasks, financial controls, internal process improvements, and preparation for audits or external review.

For more information and to apply, please visit our website. 

The deadline for applications is 17:00 on Friday 7th November 2025.

About us

CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice. Our people are at the heart of what we do, and we want CSE to be an outstanding place to work, one where colleagues feel supported, included, and empowered to make a difference.

The role

Would you like to play a key role in making CSE a great place to work, enabling our people to deliver on our mission to end fuel poverty and tackle the climate emergency?

We are looking for a proactive and values-driven Senior HR Advisor to join our HR team. This is a newly created role and reflects both organisational growth and the increasing demand for proactive HR support, line manager guidance and HR project delivery.

As Senior HR Advisor, you will act as a trusted HR partner, providing confident advice, empowering line managers, and supporting projects and initiatives that strengthen engagement, wellbeing and performance. You will combine day-to-day HR support with delivering improvements to systems, processes and the employee experience, working closely with the Senior HR Manager and Senior HR Officer.

You will also play a key role in helping us embed new digital HR tools, including our HRIS (Employment Hero), Monday, and SharePoint HR intranet. We are in the early stages of rolling these out, so we are looking for someone tech-savvy who can support the Senior HR Manager with rolling up their sleeves, troubleshooting, and helping staff and line managers get the best out of them.

This is a role for someone who enjoys solving problems, improving ways of working, and helping people thrive. If you’re collaborative, approachable and solutions-focused, and excited by the chance to make a real impact in a mission-led charity, we’d love to hear from you.

Who you are

You are an experienced HR professional who is confident advising managers, balancing compliance with a people-centred approach. You are curious and resilient, always looking for ways to improve systems and processes, and passionate about creating a positive employee experience.

You will bring:

· Strong knowledge of UK employment law and HR best practice, ideally supported by CIPD Level 5 (or equivalent experience).

· Experience advising line managers on employee matters.

· Experience contributing to HR projects

· Confidence using HR systems and digital platforms

· Excellent communication skills, both written and verbal, and the ability to adapt your approach to different audiences.

· Strong organisational skills with high attention to detail, and the ability to balance priorities in a fast-paced environment.

· A collaborative, values-led approach that champions inclusion and builds trust with staff and managers.

What we offer

Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:

· Salary: Scale F (£36,075 - £43,211)

· Pension: 8% employer / 6% employee

· Holiday: 25 days AL plus BH’s

· Benefits:

o TOIL programme and flexibility to support work–life balance

o A commitment to supporting your role progression and continued development

o Health Cash Plan

o Life Assurance

o Enhanced sick pay, maternity pay, adoption pay

o Access to retail discounts and discounted breakdown cover

o Employee Assistance Programme

o Staff activities like yoga at lunch and a book club

o Tech Scheme

o Cycle to Work Scheme

Our culture and values

At CSE, our values shape how we work together and with others.

· Commitment to our mission

· Collaboration

· Conscientiousness

· Initiative

Application procedure

To apply, please complete CSE’s application form attached. Applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description.

The closing date for applications is 10:00 on Monday 24 November 2025.

Interviews will take place on w/c. Monday 1 December and Monday 8 Decmeber 2025.

Applications should be emailed or sent by post to: Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH.

If shortlisted for interview, we will ask you to provide evidence demonstrating your eligibility for employment in the UK.

This is an important role, where the ideal candidate will be working closely with the Senior Finance Manager, encompasses a wide range of responsibilities. Within the financial accounts team the Senior Accounts Assistant will be responsible for ensuring the financial systems and processes are operating as designed and within agreed timelines.

With the Senior Finance Manager the Senior Accounts Assistant will allocate appropriate finance tasks between this role and the Senior Finance Technician. They will also oversee the outputs of the financial accounts team to ensure they are to an acceptable standard. 

The ideal candidate will demonstrate a proactive and adaptable approach, excellent attention to detail, strong time management skills, and relevant experience or transferable skills in team management and supporting change. 

Community Fundraising Manager

• Hours: Full time – 37.5 hours per week 
• Location: 14A Magdalen Road, Oxford, OX4 1RW and Hybrid
• Salary: £28,906 - £35,844 per annum
• Closing date: 5th November 2025 at 12 noon
• Interview date: 12th November 2025

Are you a passionate relationship-builder with a flair for community engagement and a drive to make a difference?

We’re looking for a new passionate and enthusiastic Community Fundraising Manager to join the team from Monday 2 March 2026, following the retirement of a long-standing member of the team. The Community Fundraising Manager plays a key role within the Community, Events and Corporate Team, which is part of the wider Fundraising function in the Income Generation Directorate.

As Community Fundraising Manager you’ll be central to driving income through community engagement, supporting local fundraising initiatives, and building strong relationships with supporters

The organisation is entering an exciting chapter, having recently appointed a new Chief Executive and launched a bold five-year Strategy, supported by an ambitious three-year Strategic Fundraising Plan. This strategic plan places community fundraising at the heart of our ambition to grow sustainable income and deepen our impact, with a key focus on new business development

You’ll have:

•  proven experience in community fundraising
• excellent interpersonal and communication skills
• an enthusiastic and creative approach
• confidence to work across multiple projects, adapting to varied situations
• a strong team ethic and commitment to Helen & Douglas House’s mission.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

A leading national organisation dedicated to improving lives across the UK is seeking an ambitious Account Executive to join their growing income generation team.

This is an excellent opportunity for someone with strong relationship-building skills and a passion for creating meaningful partnerships. The successful candidate will play a key role in developing new business opportunities and nurturing long-term client relationships that help organisations support the wellbeing of their employees and communities.

Salary: £32,682 (including London weighting)
Contract: Permanent, full-time
Location: London SE1 (hybrid working) 2 days in London

The Account Executive will be responsible for growing a key membership network that works with employers and partner organisations. They will identify new business opportunities, build relationships with prospective members, and deliver engaging pitches that demonstrate the value of the programme.

Working closely with senior colleagues and cross-functional teams, the role will involve:

• Researching and targeting prospective members across a range of sectors
• Developing and delivering high-quality business proposals and presentations
• Building and maintaining relationships to ensure excellent client experience and retention
• Collaborating with internal teams to deliver consistent and compelling communications
• Representing the organisation at networking events and employer forums

This role combines business development with purpose-driven impact — ideal for someone who enjoys engaging with people, understanding client needs, and helping organisations achieve both social and commercial value.

The person

The successful candidate will bring energy, confidence and a consultative approach to relationship building. They will have experience in business development, account management or partnership engagement, ideally within a membership, not-for-profit or corporate environment.

Strong interpersonal, organisational and presentation skills are essential, along with the ability to manage multiple priorities and deliver results to deadlines. A collaborative mindset and genuine interest in social impact will be key to success in this role.

The offer

This organisation offers a supportive and flexible working culture, where innovation and personal development are encouraged. Benefits include:

• Hybrid working and a strong commitment to work-life balance
• 25 days annual leave (rising with service) plus additional leave over Christmas
• Generous pension, wellbeing and health support
• A diverse and inclusive environment where everyone’s contribution is valued

This is a fantastic opportunity for an individual who thrives on building relationships and developing new business — and who wants to make a difference while doing it.

Applications will be reviewed on a rolling basis – early application is encouraged.

To apply: Please send your CV and supporting statement to Hannah Laking at [email protected]

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

In this exciting role you will work within the small Communciations & Fundraising Team to maximise income generation from individual givers through your ability to manage outstanding supporter care, accurate database management and targeted marketing via email, post, and social media.

You will hold key responsibility for ensuring the accuracy of all our fundraising and marketing data and be responsible for ensuring the correct targeting of all marketing approaches. You will work closely with, and in support of all other members of the Fundraising and Communications teams. If you have experience of managing volunteers, all the better.

You will conduct and present excellent analysis on all marketing activity with clear recommendations for improvements to fundraising communications alongside donor/donation and database management.

Using your CRM and database knowledge, you can play a key role in the management of donor management but also the wider data support for the charity. it is an exciting time at Doctors of the World, with a diverse portfolio of projects supporting those who are excluded from health in the UK. 

Benefits include:

• 28 days annual leave per annum (addtional days off for birthday, volunteering and religous festivals).
• Active Flexible Working Policy.
• Employer pension contribution scheme.
• Cycle to work scheme
• Eye testing
• Blue Light Card membership

Finance & CRM Administrator

Location: London - 3 days per week in the office, 2 home-based
Contract Type: Permanent
Salary: £28,000-£30,000pa depending on experience

· Join a unique arts charity with a powerful social mission.

· Play a key role in the organisation's digital transformation.

· Enjoy a varied role across finance, CRM, and administration.

· Benefit from extra leave for your birthday and for volunteering.

Our client, a unique London-based museum and charity, is looking for a Finance & CRM Administrator to join their team. This is a fantastic opportunity to support an organisation that uses the power of the arts to transform lives, playing a vital part in its ongoing growth and digital development.

Company Overview

 This arts and heritage organisation tells a compelling story of care and social change. Having recently secured major national funding and a long-term lease on its building, the charity is embarking on a bold new strategy. It focuses on creating social impact through award-winning creative programmes for young people and collaborations with community partners. The culture is collaborative, proactive, and agile, with a small, dedicated team committed to making a difference.

Position Overview 

As the Finance & CRM Administrator, you will be a central member of the team. You will ensure the smooth and accurate running of the organisation's financial and supporter relationship systems. This role is essential for improving processes and supporting both the finance and fundraising functions, directly contributing to the charity's ability to achieve its mission. The role is highly varied and will be roughly evenly split between financial admin and CRM/database admin - so experience in both is highly desirable.

Responsibilities

 >Finance

· Process all sales, purchase, and banking transactions accurately.

· Manage the sales ledger, including invoicing and credit control.

· Complete bank and cash reconciliations in a timely manner.

· Support the team with financial reporting and Gift Aid claims.

· Train and support staff in using the Xero accounting system.

>CRM

· Maintain and update the Beacon CRM with fundraising data.

· Process donations, pledges, and membership scheme payments.

· Ensure all contact records are accurate and GDPR compliant.

· Monitor data quality and lead on CRM system improvements.

· Assist staff with CRM use and building reports.

>Administration

· Provide basic IT support and manage digital system logins.

· Manage the ordering of office supplies and equipment.

· Support the Director's Office with governance and meetings.

Requirements 

· Experience with financial systems like Xero, Sage, or QuickBooks.

· Proven experience using not-for-profit CRM databases (e.g., Beacon) - or equivalent in the commercial/public sector

· Excellent financial, administrative, and analytical skills.

· Strong interpersonal skills to communicate with a wide range of people.

· The ability to work independently and take initiative within a small team.

· Proficient IT skills, including Microsoft 365 and SharePoint.

· An appreciation for the aims and values of an arts and social impact organisation.

Benefits include:

 ·25 days of annual leave plus bank holidays.

· Additional day off for your birthday and for volunteering.

· A group contributory pension scheme after three months.

· Discounts in the museum shop and with local businesses.

· Access to season ticket, rental deposit, and cycle to work loans.

· Free access to a fully funded Employee Assistance Programme.

· Support for your training and development via an online platform.

Alongside these benefits, you will join a collaborative and mission-driven team. You will play a key part in an organisation dedicated to creating positive social change through the arts.

How to Apply

Please send your CV by the closing date for further consideration.

Key dates

Closing date: Friday 7th November at 10am

1st stage interviews: 11th November (onsite)

Final interviews: 12th November (onsite)

About StreetVet

Homelessness continues to rise across the UK, and for many individuals experiencing it, their pet has been a vital and integral part of their life, often long before they lost their home. The bond between a person and their animal can be profound, offering emotional support, companionship, and a sense of purpose. For many, their pet’s wellbeing is a top priority, even in the most challenging circumstances. 

Accessing veterinary care while living on the streets, sofa surfing or living in a hostel or temporary accommodation provider can be incredibly difficult. That’s where StreetVet comes in. We are an award-winning national charity and a registered veterinary practice with the RCVS, providing free, accessible vet care to pets belonging to those experiencing homelessness across the UK. Our dedicated team of volunteer veterinary professionals deliver essential services where support is needed. We take our experience out of the consulting room and onto the pavements to provide the same first opinion vet care you would expect to receive in a practice. 

StreetVet also works to remove barriers to accommodation and homelessness service through our Accredited Hostel and Day Centre Scheme, which helps hostels, day centres, and hubs implement positive pet policies and become pet-inclusive. This includes free veterinary care for registered pets, staff training, essential pet supplies, and access to virtual vet consultations via our telemedicine platform. The scheme empowers hostels to welcome pet owners without forcing them to choose between a roof over their head and their beloved companion. 

How Our Work Is Making a Difference 

For someone experiencing homelessness, their pet can be a lifeline, offering unconditional love, emotional stability, and a reason to keep going. Many of our clients may have faced trauma, relationship breakdowns, addiction, and mental health challenges, making it difficult to build trust. StreetVet’s approach is rooted in compassion and accessibility, meeting people where they are to ensure no one is excluded from care. 

Operating in more than 20 locations currently across the UK and growing each year, we provide free essential and emergency veterinary services that keep pets healthy and happy. In doing so, we nurture a bond that is healing and empowering, helping people rebuild their lives, reconnect with their communities, and move forward together with their pets. 

Together with the critical support of a host of renowned organisations backing our team, StreetVet is changing the future for the pets of those experiencing homelessness who may otherwise have to go without the care they need and deserve. 

Role Description

The Hostel & Day Centre Coordinator (North) will work closely with the Hostel and Day Centre Manager and the Coordinator (South) to ensure the effective administration and smooth day-to-day operations of the StreetVet Accredited Hostel & Day Centre Schemes. This role plays a key part in welcoming and onboarding new hostels and day centres into the network and supporting the ongoing engagement and success of existing partners. By fostering strong relationships with hostels, day centres, suppliers, and sponsors, the post holder will help build a connected and responsive community that ultimately supports more pets accessing hostels and day centres. Acting as a central point of contact, they will collaborate across internal teams and external stakeholders to ensure queries are addressed efficiently and support is delivered consistently. 
 
StreetVet is a small team of 15 employees and so we expect people to be highly flexible in their roles, a team player with a “can do” attitude, willing to turn their hand to anything that needs to be done. 

Please see our our Job Description attached for further details.

Are you looking for a role where your accuracy and care help make every donation count?

We’re looking for an Income Officer to join our Fundraising Team on a 12-month Fixed Term Contract. As an Income Officer at the Motor Neurone Disease (MND) Association, you’ll play a key role in ensuring all income is processed efficiently, accurately, and with the highest standards of supporter care. You’ll help maintain the integrity of our income data and make sure every supporter’s contribution is handled with respect and precision. This is an excellent opportunity to use your attention to detail and problem-solving skills to support meaningful work.

Key Responsibilities:

• Process income and related data accurately on the CRM database, ensuring all income is accurate and coded correctly
• Allocate restricted income in line with supporters’ wishes and organisational guidelines
• Maintain strong relationships with supporters, responding to enquiries by phone, email, or post with professionalism and care
• Manage over 7,000 regular supporters through Direct Debit, Standing Order, and Payroll Giving, including reconciliations and regular transaction processing
• Carry out Gift Aid checks before HMRC submissions and help maximise Gift Aid income
• Maintain and manage financial and data systems with high data integrity, ensuring compliance with Data Protection and audit requirements
• Work collaboratively with colleagues to streamline processes and identify practical improvements to manage increasing transaction volumes
• Support the wider Supporter Care and Fundraising teams through integrated working and shared learning

About You:

• Skilled in using databases, with proven accuracy in data entry and financial processing
• Experienced in financial or donation processing systems, with strong understanding of related procedures
• Confident problem solver with strong analytical and organisational abilities
• Highly proficient in Microsoft Office, especially Excel, Word, and Outlook
• Excellent communicator, with the ability to handle complex enquiries clearly and sensitively
• Able to prioritise your workload effectively, work independently, and contribute positively within a team

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. (5 days per week office-based training is required for the first 8 weeks) Flexibility to attend the office more regularly in line with organisation needs.

Apply today and bring your expertise as an Income Officer to a team that values precision, collaboration, and genuine supporter care.

About you:

We’re looking for a driven and detail focused professional to join our Housing Services Team as a Senior Housing and Income Officer. In this pivotal role, you’ll help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter futures. Working closely with our Housing Services and Supported Accommodation teams, you’ll combine practical problem solving with empathy and determination to make sure every client has the best chance to thrive.

You’ll take ownership of rent income management - overseeing complex accounts, tackling arrears, approving adjustments, and managing legal actions with precision and care. You’ll spot risks early, keep everything running to time, and ensure our policies are followed to the letter. Alongside this, you’ll share your knowledge with frontline teams, providing guidance, training and benefit updates that empower others to achieve consistent, high-quality rent collection.

This is a role where your expertise and tenacity will have real impact - strengthening financial stability, supporting lasting change for clients, and shaping the future of how we deliver housing services. It’s also a chance to build a meaningful career at Single Homeless Project (SHP), developing your professional skills in an organisation that values ambition, compassion and innovation in equal measure.

We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.

The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.

About you:

• You’ll be someone with proven experience managing rent accounts and maximising income across a busy caseload.
• You understand the welfare benefits system and know how to help clients access the right support.
• You have solid knowledge of housing management - from tenancy and health & safety to managing evictions.
• You’re confident dealing with repairs, complaints, and anti-social behaviour in a fair and timely way.
• You take pride in supporting clients to sustain their tenancies and build financial stability.
• You work well with others - building strong relationships with colleagues and external partners to get the best results.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 9th November 2025 at Midnight

Interview dates: Thursday 20th and Friday 21st November 2025 at SHP Head Office in Kings Cross

*Candidates will need to be available, to interview on this day.

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.    

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.