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Top job
Starlight Children's Foundation, Hammersmith (Hybrid)
£27,000 per year
Opportunity for a Supporter Care Administrator to deliver excellent supporter care across all areas of fundraising and marketing.
Posted today Apply Now
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Page 2 of 5
Hammersmith, Greater London (Hybrid)
£27,000 per year
Full-time
Permanent

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Job description

At the heart of Starlight’s fundraising and marketing strategy is a focus on building lasting, meaningful and relevant relationships with our supporters. We are committed to demonstrating the importance and value of every contribution and ensuring that every interaction with Starlight is positive, personal and professional.

The Supporter Care Administrator plays an important role in supporting the delivery of excellent supporter care across all areas of fundraising and marketing. This role is ideal for someone who enjoys working with people, is highly organised with excellent attention to detail, and wants to develop their experience within fundraising and the charity sector.

You’ll enjoy communicating with supporters, taking time to understand their needs and helping them feel valued and appreciated. You’ll also take pride in supporting Starlight’s reputation for warm, responsive and efficient supporter care, while following clear processes to ensure donations and supporter data are handled accurately and securely.

Working closely with the Supporter Care Coordinator you will gain hands-on experience of supporter care, income processing and general fundraising administration, across a range of fundraising activities, including individual giving, community and challenge events, corporate partnerships, legacies and in-memory giving, and trusts and foundations.

Application resources
Application Instructions

Please apply for this role via Charity Jobs with your CV accompanied by a supporting statement which demonstrates how your experience matches the person specification and highlights your most relevant, recent experience for this role. In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values with a statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach.

This role is due to close on Thursday 12th February at 9am. We are actively recruiting for this post on a rolling basis.

Organisation
Starlight Children's Foundation View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 03 February 2026
Closing date: 12 February 2026 at 09:00
Job ref: Supporter Care Administrator
Tags: Administration, Fundraising, Customer Service, Customer support, Delivery, Entry level / Graduate, Wellbeing, Youth / Children, Individual Giving

The client requests no contact from agencies or media sales.