The Marketing and Communications Officer will provide a seamless link between online and offline marketing, enabling an integrated approach to all marketing and communications.
This exciting new role will focus on raising awareness of Dorset Wildlife Trust through identifying, creating, and delivering original and inspiring content for both digital and print media, and attracting new and retaining existing supporters through engagement and storytelling.
The postholder will provide marketing and communications support to Dorset Wildlife Trust campaigns, fundraising, and projects, working across all levels of the trust.
This is a full-time post (35 hours per week) primarily based at DWT’s headquarters, Brooklands Farm near Dorchester. However, in the current climate, home working will be encouraged.

Within HWE, the Communications & Insight Officer will be responsible for a variety of internal and external communications. You will produce creative, impactful communications which support the work of the engagement, research and information teams. You will be comfortable dealing with the media and have a flair for developing innovative communication plans which promote and enhance the brand of Healthwatch Essex. Internally, you will ensure that staff and volunteers have access to timely, relevant and accurate information to support their work, and help our staff focus on the most appropriate stakeholder audiences, providing the pertinent context to frame our findings and recommendations, and therefore effectively promote our activity and work.

 To be successful in this role, you’ll need to be comfortable gathering and interpreting information to ensure that Healthwatch has access to an accurate picture of local and national health and social care policy and practice. You will be able to identify key stakeholders and craft communications which can influence effectively and raise awareness of the organisation’s activities. 

 Your role will involve finding innovative ways to present this intelligence to key audiences ranging from face to face conversations with partners and funders through to producing imaginative communications which resonate with our key audiences. You’ll work closely with the Marketing and Communications Lead to help inform activity and to support all marketing and communications activities and initiatives, both internally and externally. 

 You will also be expected to help staff and teams realise the full potential of the impact their reports by targeting key audiences with a selection of different communications products cascaded across multiple channels. Part of your role will be to work with report authors and others to provide context and advise on timing and approach when it comes to the issue of dissemination and communication of the work we produce. 

 You will be a key over-arching source of information about the performance of the organisation and the effectiveness of different strands of work, as you will collate this information throughout the year, and use it to help advise on future workstreams and to inform the production of the organisation’s Annual Report.

Central London (currently working from home)

£24,000 per annum 

Full-time, Permanent

Are you in an experienced Communications Executive, ready for the next step in your development? Are you looking for a comms role with a real sense of purpose in the charity sector?

We’re growing. Grow with us.

Pilotlight is an award-winning, national social enterprise, that uses the skills of the business sector to help charitable organisations thrive. Through our programmes teams of business professionals (Pilotlighters), coach and mentor charity leaders to develop their strategic knowhow, strengthen their organisations and, ultimately, increase their impact. We have established bases in Central London and Edinburgh.

Working with and reporting to the Marketing Communications Manager, you will be responsible for supporting all marketing and communications activities including, marketing campaigns, content creation and collateral design, PR, events, internal communications, and managing our social media platforms. This is a varied, hands-on role, suited to someone ready to use their skills to develop our profile.

You will be working as part of a talented, dedicated, friendly team, and will have the opportunity to be involved in all aspects of our work.

Closing date: Sunday 6th September 

First round interviews: Thursday 10th September

Second round interviews: Tuesday 15th or Thursday 17th September

Pilotlight is committed to an equal opportunities policy. 

Please note we can only respond to shortlisted candidates. 

Applicants must have the right to work in the UK. 

At the British Hen Welfare Trust we’re a little crazy about chickens. We’re a small, dynamic, fun team of passionate people who care deeply about our food chain and the impacts on our feathered friend’s welfare. We work tirelessly to bring about a day when all commercially farmed laying hens can range freely. Until then we save as many as we can from slaughter, rehome them and try to change policy.

Founded in 2005 the British Hen Welfare Trust has twice been voted Best Charity of the Year, and our Founder, Jane Howorth, was awarded an MBE in 2016 for her work to improve the lives of commercially farmed chickens.

But we want more people to be aware of our work and this is why we need YOU!

We are looking for a creative storyteller with a proven track record of creating and producing effective digital and branded content. You will be responsible for all digital content creation and propose new ideas to enhance the brand and help drive traffic and engagement.

You will research, develop and deliver content ideas in a variety of digital formats and platforms, across all online channels, to maximise engagement with our various audiences and grow an online community. A key brand ambassador, the Digital Content Producer will work closely with the team to define and maintain a cohesive and aligned digital presence.

As our Digital Content Producer, you will:

• Brainstorm new and creative ideas
• Innovate and present new digital strategies
• Implement and support digital marketing strategies including social media, email, blog, display advertising, PPC, SEO and more
• Drive traffic to company pages
• Upload content to our website
• Develop engaging online content including videos, graphics, and blogs
• Measure and report performance of digital marketing campaigns, and assess against goals, using Google Analytics, Google AdWords, and other relevant sites
• Keep abreast of new social media sites, technologies, and digital marketing trends; implementing these new technologies in developing campaigns
• Identify trends and insights, and optimising spend and performance based on the insights
• Administration duties include creating, following up and archiving documentation.

Key role responsibilities

• Take responsibility for digital content creation across all formats. Be proficient in executing photography, and videography as well as editing content to make it suitable for specific platforms.
• Research, report, assemble and produce content for the British Hen Welfare Trust website, social media, and other digital platforms (including, but not limited to, video, live podcast/social broadcast, graphics, website content and traditional outreach campaigns).
• Working with the wider marketing team, you will concept and plan asset development proactively to ensure that imagery and video is captured to provide value added content for the business and our customers (advertising, social, video, signage, etc).
• Identify opportunities and actively contribute with ideas for engaging themes and campaigns.
• Ensure all content is in line with brand guidelines identity and tells the story of our brand and values
• Ensure there is a consistent and unique tone of voice across all our content.
• Manage the file and image libraries of the brand
• Ensure content is engaging, informative, shareable and supports SEO.

To apply for this role, you must have;

• Outstanding storytelling abilities with an exceptional ability to write in different voices for a wide variety of audience segments.
• Proven experience in a design/creative role.
• Strong working knowledge of Adobe Creative Suite software, Premier, Photoshop, After Effects and InDesign.
• Strong understanding of managing a content-led digital presence.
• Attention to detail and good time-management.
• Experience of adapting material for various purposes, to maximise impact.
• Experience using a variety of platforms and formats, including online, social media native formats and emails.
• Ability to build and maintain effective working relationships with a range of people, inside and outside of the charity.
• Planning and organisation skills; capable of dealing with several projects at a time, prioritising effectively.

Desirable

• Previous experience of working with WordPress/Shopify.
• Videography and podcast production (creation and post-production editing).
• An understanding of Marketing tools such as SalesForce and MailChimp.
• Ideally, you'll hold a degree or similar qualification in a relevant subject.
• Previous experience in the charity or animal welfare sector is beneficial but not required.

Personal qualities:

• A confident self-starter able to work as part of a dynamic team.
• You should possess a creative flair and bring to the role a range of skills to promote the business.
• Excellent attention to detail.
• Must be highly organised and able to work in a fast-paced environment.
• Excellent relationship building and influencing skills.

Perks;

• Remote / work from home

Are you looking to progress to the next stage of your career in marketing communications in an exciting and challenging role? If so, we want to hear from you!

We have a fantastic opportunity available for a Marketing and Communications Assistant who is enthusiastic, has a creative flair and wants to contribute to making a real difference to children and young people with autism.  

As the national charity for children and young people with autism, we are ambitious in name and in practice. With a new strategy, an innovative approach, and exciting plans ahead, this is a great time to join team Ambitious.

Children and young people with autism are at the heart of everything we do. Through TreeHouse School, The Rise School and Ambitious College we provide specialist education and support. We also have a trusted track record in providing a range of services from employment and training, to youth participation programmes and online resources to raise awareness of autism.

As Marketing and Communications Assistant, you will help us promote everything we do, and no two days will be the same. Working with colleagues across the organisation, you will support and coordinate our marketing campaigns, produce copy and content and update our websites, in addition to monitoring our organisational social media accounts. You will also help produce and distribute marketing material (online and offline), plan events and provide administrative support.

What you will bring to the team

Social media savvy and digitally confident, you will embrace our digital-first approach to content creation and communications. You are a strong communicator, producing content that's accessible and has an impact. You will also be a confident communicator able to work effectively with external stakeholders and colleagues across the organisation.

Well organised, you're used to working on multiple marketing projects. You pride yourself on your attention to detail and enjoy working as part of a busy yet friendly marketing and communications team.

What's in it for you?

Did we mention we're a friendly marketing and communications team? Although we have a busy workload, we make time to check in on each other regularly. You will benefit from the support of a management team who are keen to offer new opportunities, training and mentoring.

In terms of employee benefits, we offer a generous 27 days annual leave per year, flexible working, professional development opportunities and a comprehensive wellbeing programme.

We trust and value our team members as experts in our in respective fields. You will be given autonomy on your projects and how you build relationships across the organisation. We want you to feel challenged yet rewarded at the end of a busy week.

What next?

Interviews will be held via Microsoft Teams video call and the full details can be found in the recruitment pack.

During the current restrictions, we are not working in our usual office space so the successful candidate will be required to work from home. We will provide support to ensure you have the technical resources you need, as well as actively supporting your wellbeing while working from home.

If you're not already convinced, this is a fantastic opportunity for an ambitious individual who's keen to learn and wants to be part of a forward-thinking, open and honest organisation. If you'd like to chat more about the role, please contact Stephen Vickers.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

This is an exciting opportunity for a talented and ambitious Marketing & Communications Officer to join our team!

British Society for Immunology

As a Learned Society of over 4,200 members, we promote excellence in immunology research and support those working in the field by running scientific meetings and webinars, publishing three scientific journals, Immunology, Clinical & Experimental Immunology and Immunotherapy Advances, and raising the voice of the immunology community by engaging with the public and policy-makers.

This is a dynamic time for immunology; the work we do for our members is more important than ever in helping to disseminate ideas, promote innovation and support careers.

The role

We’re looking for a full-time, permanent Marketing & Communications Officer with a strong understanding and passion for science and for creating captivating communications.

As an integral member of our team, the role-holder will communicate the Society’s work to a diverse range of audiences, including scientists, policy-makers and the public, through various channels such as our website, social media and email marketing.

The Marketing & Communications Officer will execute our marketing strategy with a focus on membership recruitment and retention alongside promoting our events to current and new audiences. On publishing, they will be responsible for delivering the marketing activities for our journals.

The role-holder will collaborate across teams to support the organisation’s communications activities, working to maximise our visibility and reach. They will work closely with the Marketing & Communications Manager and Journals Manager, and be an essential member of the wider External Affairs team.

This creative and fast-paced role is ideally suited to a proactive and organised graduate/postgraduate who is looking to build up their marketing and communications experience in the science and healthcare sectors. The successful applicant will be able to develop further in their career as part of a fun, hardworking and extremely ambitious team.

We have a London office in Holborn but all staff are currently working from home. We are reviewing our ways of working, with a likely move to a mix of office and remote working.

If you feel that you have the required skills for this role, please apply today!

Interviews will be held on Monday 7 September and Tuesday 8 September via Zoom.

Unfortunately, due to the volume of applications that we receive, it is not possible to respond to all applicants individually. We request no contact from agencies.

We Belong team is comprised of two Co-CEO’s and one Outreach Worker and Youth Parliamentary Officer. The team works exclusively with young people who have migrated to the UK and support young people who are impacted by hostile immigration policies and empower young people to speak out and be inquisitive about their rights.

Our Communications Officer will engage and mobilise young migrants 3 days a week and develop the organisations communications strategy as it pertains to developing an online story-telling strategy . The Communications Officer will work closely with staff to identify, support and develop young migrants to share their migration stories and confidently speak out against hostile policies. The Communications Officer will create content to support the organisations campaigns which includes Let Us Learn on equal access to higher education and the Chasing Status campaign which calls for shorter, more affordable routes to settlement for young migrants.

Key Activities/ Tasks: 

Upholding a positive, empowering approach to working with young people, including:

• Working respectfully and non-judgementally to engage young people in We Belong work

•  Encouraging participation when appropriate

• Maintaining appropriate, boundaried relationships with young people

• Developing an understanding of and keeping up to date with relevant policy and legislation

• Acting on safeguarding and risk information in line with We Belong policies and procedures.

Maintaining effective liaison with colleagues working across We Belong  and external organisations including:

• Attending and participating in team meetings and other events including training days

• Identify young people who want to share their lived experience to support campaigns

• Contributing frontline experience to We Belong’s campaign and sector change work

• Networking and building relationships with external professionals and agencies supporting young people.

Engaging young migrants with lived experience and developing organisational communications including;

• Growing We Belong’s presence on social media and building online relationships with key individuals and organisations

• Monitoring social media for stories about young migrants

• Supporting young people to share their stories on the organisations platforms

• Develop, support and promote organisations vision, including message development and social media content creation

• Coordinating meetings and maintaining relationships with stakeholders

• Supporting all relevant communications activity across online platforms

• Keeping up to date with new social media platforms

General responsibilities

• Attending and participating in internal meetings as required

• Being a positive, cooperative and constructive team member, upholding the values of We Belong, complying with We Belong’s monitoring and recording requirements

• Representing and promoting the organisation’s work positively

• Carrying out all work with due regard to We Belong’s policies and procedures, including safeguarding and staff safety

• Promoting Equality and Diversity principles in all aspects of work.

Person Specification 

Essential: 

• Understanding of the principles and practice of youth participation

• Experience working with young people

• Ability to develop relationships with and relate to a diverse range of young people

• Skills in providing information, and assistance

• Excellent verbal and written communication skills

• Ability to plan, record and organise work

• Ability to create effective working relationships with other professionals

• Ability to understand relevant legislation and policy

• Knowledge of digital marketing tactics, such as SEO and email marketing

• Ability to represent We Belong at external meetings

• Energetic, self-motivated and organised individual who is prepared to throw themselves into the work of We Belong, work collaboratively and uphold our mission, vision and values

• Creative and enthusiastic thinker who is able to support their team to examine cases and identify options that will enhance opportunities for young people

• Resilient, emotionally intelligent individual who understands the nature of working with young migrants and is able to work in a professional manner

• Willing to attend training

Desirable:

• Knowledge of other organisations working in the sector

• Knowledge of the immigration system

• Experience of providing information and advice and advocacy

• Relevant qualifications/training to the post

• Prepared to work out of hours occasionally

If you would like to apply, pleese send us the following:

• CV

• Cover Letter  

Please note that only successful candidates will be called in for an interview on Thursday 3rd September 2020.

500k is a small and rapdily growing organisation which exists to empower indigenous people in their work of sharing the love of God and establishing faith communities in South Asia. We are seeking a Communications (Comms) Officer to lead our engagement with our prayer and giving community. This is primarily done through the sharing of stories of how God is using 500k to transform lives in Asia and of the breakthroughs we are achieving there. The Comms Officer will also play a crucial role in the organisation's fundraising strategy, particularly in the domains of donor retention, development and acquisition.

Time: 2-3 days a week (negotiable)

Salary: £20,000-£23,000 for full time [40 hours/week] equivalent. 

The ideal applicant will:

• Be a committed Christian and be passionate about 500k's mission of sharing the Good News of Jesus
• Be a talented story teller
• Have significant copy writing and marketing experience
• Have excellent interpersonal skills with the ability to execute meaningful and inspirational two-way communication with diverse groups of people, from business leaders and owners (major donors) through NGO and church leaders, to indigenous South Asian workers with only a limited grasp of English - and everyone in between. 
• Be able to organise and execute fundraisers and vision events.
• Be self-motivated and able to work from home and without close supervision.
• Have the strategy and leadership skills to optimise our existing comms strategy and adapt it in accordance with the organisation's rapidly developing needs.
• Have either the capacity to create media, website, video and other marketing tools OR have the capacity to engage contractors for this work.

Background:

This is an exciting opportunity to play an important role at a critical juncture in a young and rapidly growing organisation's development. The Comms Officer will:

• Participate in a small and passionate team
• Be immersed in a start-up culture
• Work with some of the world's most inspirational workers on the front-line in South Asia.

We are a young and rapidly growing organisation. In the last 6 years we have expanded from supporting 30 indigenous workers to over 500. We have grown in income from c. £30,000 p.a. to over £400,000 p.a. and are seeking to continue this growth. Despite this we are a small team of 3 employed staff working alongside active trustees and volunteers. Ed, the Founder and Lead, gives 3 days a week to leading the organisation alongside his work as a medical doctor. 

We are based in London but most staff work from home or own office space. There is no geographic limitation to this role. 

The role:

The Comms Officer is a temporary 1 year role. We anticipate the organisation to develop significantly during this time and the role shall be re-evaluated at the end of this period.

The Comms Officer will be expected to develop the comms strategy implementation but at present it is (in order of importance):

1. Once weekly Social media content (stories & charity updates)
2. 2 monthly and ad-hoc (as required) newsletters
3. Overseeing the quality of worker sponsorship reports and materials (the execution of this will continue to be done by the existing staff team) 
4. Supporting Ed in major donor relations
5. Helping plan and implement fundraisers/vision events.
6. Helping develop new promotional materials including web, video etc.

Applying

For any questions please contact the below email. To apply, send the following:

1. An up to date CV

2. A brief cover letter (max 500 words) on why you are interested in the job and your relevant skills and experience

3. Any relevant previous materials you’ve produced (this can include promotional stories, newsletter emails, marketing pieces or graphics/web/video work. 

A shortlist will be invited to interview

This world-renowned health organisation, leaders in their field in research, education and practice, are looking to recruit a Marketing Officer into their busy Marketing Team with a broad remit, delivering the marketing strategy to establish and maintain their international reputation as the thought leader in their area.

To be successful in this role you will thrive in a busy environment, taking pride in every aspect of your work and be keen to constantly learn and develop – you will be given fantastic opportunity to expand your experience and knowledge.

You will be highly organised and enjoy working on multiple projects at once – understanding how to prioritise, manage and juggle your workload to ensure all work is carried out to the highest standard.

Key responsibilities include:

• Brand Championing
  • Communicating brand principles to both external and internal audiences, keeping it at the heart of marketing initiatives
  • Assist with the development and implementation of brand principles; visual identity, tone of voice, and brand guidelines
• Marketing Planning
  • Working with the Senior Manager to help propose and plan detailed marketing objectives and projects that support the wider organisational strategy
  • Manage multiple projects and priorities, keeping project files updated, invoicing, and sharing project updates
  • Managing projects, ensuring work is delivered on time and to budget, as well as managing day to day relationships with freelancers and external agencies
• Marketing and Creative Management
  • Manage email marketing, develop and deliver paid social media advertising
  • Manage and support the creative process across all channels, providing sound creative judgement and consolidating and delivering feedback to stakeholders
  • Good understanding of production processes and able to work collaboratively across the internal teams
  • Presenting campaign proposals, producing content and marketing collateral
• Events
  • Working closely with the Events team to deliver educational and promotional events, developing and maintaining internal database
• Team Working
  • Working in partnership with Digital & PR teams, working collaboratively and positively with multiple stakeholders

This is a fantastic opportunity for someone looking to broaden their experience and gain exposure across the full spectrum of Marketing & Communications.

You will be flexible, with an agile approach to work, confident, and creative. You will be highly organised and calm under pressure and enjoy managing multiple projects and deadlines.

Please apply with your CV for further details.

We expect a huge level of interest in this position and regrettably won’t be able to respond to each individual applicant.

At Glass Door, we're passionate about finding people routes out of homelessness.  In order to best leverage the resources in the community, we work with thousands of volunteers, hundreds of supporters and many partners.  Communicating well with these key stakeholders and with many individuals we support is central to the success of what we do. 

As the Communications Officer, you would help ensure that everyone is working together and pushing in the same direction.  You will be at the centre of the organisation interacting with front-line and back-office staff to provide communications support across the charity.

Working closely with the Senior Communications Manager, the Communications Officer has a key role to play in planning and delivering communications to key groups, including press, supporters, guests, volunteers and staff.  The post holder will write, edit, co-ordinate and publish content across various channels, including the website, social media and printed publications.  He or she will also nurture and manage relevant media contacts, assist with policy campaigns and ensure media and advocacy opportuntities are fully maximised. 

You will be a confident and friendly self-starter, who takes initiative to get things done.  No two days will be the same, we are a dynamic office with all-hands-on-deck approach when required.

We are working with a very reputable charity client of ours who need some interim marketing support for three months initially. This is a fantastic opportunity for someone looking to further develop their marketing skills and work with senior managers across a range of projects and campaigns.

Some of the brief responsibilites include;

• Helping support the senior management team with marketing activity and supporting communications plans
• Supporting the wider team on multiple campaigns and clear projects targetted to their audiences
• Working on the full marketing mix helping with the day to day tactical and operational support.
• Managing key inboxes and offering full support to the senior management team with adminstrative tasks and other marketing related activities
• Helping with digital marketing activity in particular digital advertising campaigns

The ideal candidate will have:

• Charity/NFP or voluntary sector experience
• Worked within a marketing team previously 
• Excellent project management, time management and communications skills
• A good digital understanding and eagerness to pick up new skills quickly
• Understanding of the full marketing mix and experience in this.

Due to the large volume of applicants, only shortlisted candidates will be contacted whilst the application is still live. Interviews with the hiring manager will happen as soon as possible and there is scope the contract could get extended after 3 months.

We're looking for a Communcations and Campaigns Officer to join our enthusiastic and dedicated team to manage our internal and external communications systems and to develop our social media presence.

Main responsibiliites will be in the following areas:

• Managing internal communications 
• Managing external communications including social media and website content
• Collating, editing and circulating the bi-monthly newsletter to Member Agencies
• Developing our social media prsence and creating website content relevant to survivors and our Member Agencies
• Supporting creative and strategic planning of campaigns
• Managing media requests

Person specification

Our ideal candidate will:

• Demonstrate commitment to TST's ethos, mission and values
• Have excellent ability to research, analyse and present information
• Be familiar with social media and digital campaign concepts
• Be an effective and compassionate communicator
• Be confident in using MS office
• Be flexible in their approach to team and project work

An understanding of gender based violence and the work of specialist rape and sexual abuse support services will be an advantage.  Work experience, particularly in a communications or campaigns focussed role in the specialist sexual violence voluntary sector or general voluntary sector will be regarded as relevant and important as much as education or specific qualifications.

Location

Our offices are based in Rugby, Warwickshire.  We are currently working remotely and will only return to the office when it is appropriate to do so.  We appreciate that the appropriate time to return to the office may be different for some people.   There may in future be travel requirements to support events.

The Institute of Development Studies (IDS) delivers world-class research, learning and teaching that transforms the knowledge, action and leadership needed for more equitable and sustainable development globally.

The International Centre for Tax and Development (ICTD) at IDS is a growing research network dedicated to improving the quality of tax policy and administration in developing countries, particularly in Africa and South Asia. We are seeking to increase our capacity in communications and engagement and are looking to recruit a Communications Officer to design and deliver successful communication and impact strategies. 

The successful applicant will have strong all-round communication skills, especially writing, editing and proofreading, and have the ability to summarise complex research information in clear, non-specialist language. A good knowledge of the international development sector, including organisations, networks, and media is essential along with a clear understanding of research communications and impact. Written and spoken skills in a language other than English, particularly French would be an advantage.

Our vision is of an equitable and sustainable world, where people everywhere can live their lives free from poverty and injustice. 

About MicroLoan Foundation

MicroLoan Foundation is a poverty alleviation and women’s empowerment organisation. We support women in rural areas of sub-Saharan Africa to work their own way out of poverty. Since 2002 MicroLoan Foundation has supported over 240,000 women and their families in Malawi, Zambia and Zimbabwe.

Our vision is a world where all those living in poverty have the opportunity to build better lives for themselves and their families.

Our mission is to provide the poorest women in sub-Saharan Africa with the tools and skills to enable them to work their own way out of poverty.

At MicroLoan Foundation, we believe that the best way to achieve our vision is to enable the poorest and most vulnerable people to work their own way out of poverty, building independence and resilience as their financial situation improves. By providing them with financial literacy, business training, ongoing support and small affordable loans, we help these women to start small businesses for themselves. Over time, the money they generate from their small businesses helps to ensure food security, improved housing, access to healthcare and an education for their children. We encourage them to make modest savings as insurance against future crop failure, family illness and other unexpected circumstances; giving them confidence in their ability to weather whatever life throws at them.

This is an exciting time to join the team as we are looking to grow our income and have a pipeline of high profile campaign opportunities in 2020 and beyond.

The fundraising and communications team 

MicroLoan Foundation has a small and dynamic fundraising and communication team in London. The team is responsible for generating income and driving engagement from new and existing supporters. This is done by developing high impact long-term relationships with individual donors, companies and institutions and by engaging mass support through events, direct marketing and fundraising campaigns. The Fundraising & Communications Lead plays an important role in the organisation and we are looking for a driven and talented individual to join the team.

To apply for this role please submit CV and cover letter. Applications without a cover letter will not be considered.

The role and responsibilities

Individual Giving

• Managing the individual giving function to drive donations into the individual giving programme from new and existing donors. You will do this through managing direct marketing campaigns both in print and through email, taking immediate responsibility for the current cash appeals and e-newsletters with a focus to maximise return on investment.
• Developing and managing social media campaigns to maximise income generation.
• You will help develop a strategy to grow the income from individual giving through direct marketing and online channels. 
• Identifying, applying for and implementing media appeals (such as BBC Radio 4, BBC Lifeline, Financial Times Appeal, Creative Vison Awards and UK Aid Match Appeal).
• Managing CRM data queries and analysing data to maximise income from campaigns.
• Donor stewardship and communications – responding to queries and keeping donors informed about the difference their support makes.

Digital Management and Social Media

• Managing the website, this includes all aspects of website management including functionality, copy and visual content. Monthly reporting and analysis on website views/bounce rates etc to ensure pages are performing correctly.
• Liaising with the MicroLoan USA and MicroLoan Australia teams to ensure all respective websites are updated and accurate.
• Working with pro-bono agencies to maximise use of Google AdWords.
• Manage the day-to-day creation of social media content using the Marketing & Communications plan ensuring posts drive engagement and traffic to the website.
• Grow social media outreach and ensure all social media content is in line with MicroLoan’s core messaging and brand.
• Provide regular updates on the effectiveness of social media marketing and ensure MLF keeps ahead of new innovative ways to engage.

Content creation

• Use raw data and information provided by field staff to create engaging direct marketing campaigns, success stories, monthly content updates for MicroLoan USA and MicroLoan Australia, operational quarterly reports, visual content, articles and infographics for all MicroLoan’s platforms and materials.
• Creating marketing collateral including donation forms, business cards, t-shirts, brochures, fundraising packs, event invitations, other event collaterals, challenge event recruitment emails etc. using design software (InDesign).
• Proofreading and editing presentations, proposals and all external communications before it is published/is sent to printers.
• Liaising with designers, print houses, pro-bono proof readers and media volunteers.

Brand Management

• Ensuring the MicroLoan brand is cohesive and consistent across all communications and platforms. This means creating templates for the team to use and branding any new documents they need creating. You will also work with pro-bono creative agencies and volunteers to ensure that all communications they create are on brand (this includes design and content across digital and print).

General

• Developing the communications strategy and planning content across print and digital based around internal and external events across whole organisation, with support from the Director of Fundraising & Communications.
• You will be required to offer support at MicroLoan events some of which may be at weekends and evenings. You will be expected to act as an ambassador of MicroLoan’s vision and ensure that the charity’s profile and reputation are enhanced.
• Maintain accurate and up-to-date records for all supporters and prospects using MicroLoan’s database eTapestry in-line with Data Protection regulations.
• Support and deliver other projects and tasks, in line with your skills and experience that might occur beyond your role and that contribute to our overall organisational objectives.

Person specification

We are looking for an ambitious person with a proven track record of delivering successful Individual Giving or direct marketing campaigns and very strong copywriting skills. This role requires solid understanding of marketing and the use of digital channels and website management. The Fundraising & Communications Lead should have demonstrable experience of implementing a communications strategy to increase outreach and income. Experience from the international development sector or a degree in related fields would be beneficial and a passion for reducing poverty and inequality would be expected. You will be joining a small team and should be prepared to assist on projects outside of your immediate role in order to support your colleagues and MicroLoan’s overall objectives. You preferred working style will be collaborative, proactive and practical.

Knowledge, experience & skills

Essential

• Strong copywriting skills - excellent grammar, proofreading, attention to detail and accuracy.
• Experience of using Content Management System (preferably Word Press).
• Good understanding of website processes and functions (back end).
• Demonstrable experience of implementing successful income generating individual giving campaigns/direct marketing campaigns – print and online.
• Proven ability to manage social media channels to increase engagement and income.
• Exceptional communication skills both written and oral.
• Attention to detail.
• Self-starter with the ability to juggle a number of assignments at the same time, to react quickly, to meet deadlines, to organise a busy workload and to prioritise tasks.
• Experience of managing projects independently or with minimal supervision - preparing schedules and plans and delivering against them.
• Proven ability to maintain effective stakeholder relationships both internally and with suppliers.
• Interest in international development issues.

Desirable

• Experience of using and analysing data from CRM database such as eTapestry or Raiser’s Edge.
• Experience of implementing brand consistency across multiple mediums and channels.
• Experience of liaising with external agencies and suppliers.
• Good understanding of using Google AdWords and Google Analytics.
• Knowledge of using Adobe Creative Cloud applications (preferably InDesign and Photoshop but Premiere Pro and Illustrator would also be beneficial).
• Understanding and experience of SEO.
• Experience of working with international development issues or degree in related field.
• Press or PR experience.