Key relationships officer jobs

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The role supports the delivery of our IT, facilities, health and safety across operations. They act as the first point of contact with outsourced providers and co-ordinate any work related to these areas.
The role is in place to support the project management and delivery of a set of work programs and there is a level of autonomy to make decisions on a project / work area basis within an agreed framework to deliver.
The role will hold the IT budget, and support COO with facilities budget; thus it is expected that there is a good understanding of the budgets to understand constraints and opportunities. The role can make spending decisions up to £2,000.
This role is designed to allocate approximately 60% of the focus on core IT functions and 40% on facilities and operational oversight including procurement.
They will be expecting to advise COO and wider SMT on IT and Operations related plans for the year.

Responsibilities and Accountabilities

Information Technology & Systems

• Be responsible with the support of the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.
  Facilities, Health and Safety & General Administration
• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
• Ensure smooth operations of front of house – including reception and security rotas and arranging additional cover as needed for events.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
• Hold regular catch ups with team members, and ensure they are meeting their yearly appraisals.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
  An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• Ability to line manage two officer level operations team
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Executive Assistant to the International CEO

• Full-time

Barnabas Aid

Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians. Barnabas is primarily a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles

Role Overview

The EA support’s the International CEO (ICEO). The ICEO holds overall responsibility for the global ministry, including all aspects of strategy and operations across multiple regions. The EA’s role will be pivotal in providing high-level administrative support to the ICEO, ensuring the smooth operation of their daily activities.

The EA needs to be a follower of Jesus and in good standing in their local Church. This role demands someone who can handle a wide range of administrative tasks with discretion, confidentiality and grace, while effectively collaborating with internal and external stakeholders. 

Requirements

·Organisational Skills: Exceptional organisational skills with the ability to manage multiple complex tasks, prioritise effectively, and meet deadlines within a dynamic global environment.

·Communication Skills: Outstanding written and verbal communication skills, able to maintain professionalism in dealings with diverse stakeholders, both internal and external.

·Attention to Detail: A keen eye for detail, ensuring accuracy in scheduling, correspondence, and document preparation.

·IT Proficiency: Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management software and CRM systems.

·Event & Travel Coordination: Significant experience in managing complex international travel arrangements, event planning, and handling logistical operations for high-level meetings and conferences.

·Problem-Solving & Initiative: A proactive approach to anticipating needs, resolving issues, and ensuring that the ICEO’s work and the global ministry’s operations run smoothly.

Senior Communications Officer

We are looking for a creative and strategic communicator to shape the voice of the UK’s National Trails.

Position: Senior Communications Officer
Salary: £32,000 FTE (4 days/week)
Location: Remote, with occasional UK travel
Contract: Part-time (4 days/week), 1-year fixed term
Benefits: 25 days holiday pro rata, plus office closure between Christmas and New Year

Closing Date: Midnight, Saturday 13th July 2025
Interviews: Online 29th July

About the Role

As Senior Communications Officer, you will lead on delivering a bold, inclusive communications strategy, raising the profile of the UK’s National Trails and building awareness of their value for people, places and nature.

You’ll create and manage inspiring, accessible campaigns across digital, social and press channels; support National Trail teams across the UK with comms advice; and help shape public and stakeholder engagement. This is an exciting opportunity to be the voice of a small, national organisation making a big impact.

Key Responsibilities Include:

· Deliver creative, multi-channel communications

· Manage digital channels including the website, LinkedIn and Instagram

· Write and distribute newsletters and member communications

· Develop press relationships, draft media content and secure coverage

· Lead a Communications Special Interest Group across National Trail teams

· Provide accessible comms advice to member organisations

· Support campaigns and events that influence public policy and stakeholder awareness

· Promote representation and inclusion across all content

About You

You’ll be a passionate storyteller with a flair for strategic communications and a commitment to inclusion and representation. Comfortable juggling day-to-day delivery with long-term planning, you’ll be just as happy drafting a press release as coordinating a campaign or advising trail partners.

You will bring:

· Experience of communications delivery across social and press

· Excellent writing, editing and content creation skills

· Knowledge of inclusive and accessible communication practices

· Strong media relations and public engagement experience

· Confidence working independently and with multiple stakeholders

· A passion for the outdoors and increasing access for all

Desirable:

· Experience with membership organisations

· Knowledge of outdoor recreation, heritage or protected landscapes

· Familiarity with policy communications or stakeholder engagement

About the Organisation

The charity is the independent champion of the UK’s National Trails – iconic long-distance walking, cycling and riding routes. Connecting people to nature and the outdoors while advocating for accessible, sustainable trail experiences. Since their formation in 2021, they’ve grown quickly with an ambitious vision for a high quality, nature-rich National Trail network used and valued by all.

To Apply

You will be redirected to the organisation's website where you will be asked to submit a CV and a Covering Letter, please note that applications submitted without a covering letter will not be considered. 

Other roles you may have experience of could include: Communications Manager, Campaigns Officer, Press Officer, Media and PR Officer, Digital Content Officer, Public Affairs Officer, or Marketing and Communications Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Make a Difference Where It Matters Most 

At Home-Start Richmond, Kingston and Hounslow, we believe that childhood can’t wait. We’re a vibrant, community-rooted charity supporting families through the critical early years of parenting. Our volunteers and staff work side-by-side with families, offering emotional and practical support, building confidence, and creating lasting connections. 

We are now seeking a dynamic Impact and Operations Manager to join our passionate team and shape the future of our services.

About the Role 

This is a unique opportunity to lead our impact and operations strategy, ensuring we have the insight, tools, and systems to deliver high-quality support to families. You’ll play a pivotal role in measuring and communicating our impact, supporting strategic decision-making, and ensuring smooth day-to-day operations. 

Key Responsibilities 

• Lead and manage data collection, evaluation, and reporting across all family support services 

• Develop tailored reports and insights for internal and external stakeholders 

• Collaborate on funding applications with the CEO and Head of Marketing & Fundraising 

• Oversee administrative systems and policies, including GDPR compliance and HR processes 

• Manage office operations, including tech support, premises, and general administration 

• Contribute to strategic planning and service innovation using data and insight 

• Strengthen our presence across local and national networks in partnership with the Senior Management Team 

What You’ll Bring 

• Strong experience in managing and interpreting data to drive impact and inform strategy 

• Strategic thinking with the ability to manage multiple projects and deliver results 

• Confident with technology and quick to learn new tools and systems 

• Excellent communication and interpersonal skills to build strong relationships 

• A curious, analytical mindset and a passion for telling the story of our work 

Why Join Us? 

• A flexible, hybrid working model co-designed with our team 

• A supportive, inclusive, and values-driven culture 

• A chance to make a tangible difference in the lives of local families 

• Excellent pension and generous annual leave 

Are you looking for a fully remote, purpose-led and meaningful leadership role, one where you will be dismantling the motherhood penalty for thousands?
 

Pregnant Than Screwed  work sits at the intersection of providing information and support, research, raising awareness, and advocating and campaigning for change – always with a bold, unapologetic commitment to justice for mothers and parents.

Their impact over the last 10 years speaks for itself with 20,000 supported through their one-to-one advice line, successfully influenced key changes in UK law, including the Day-one right to request flexible working, and extended redundancy protection for pregnant women and new mums. Over 150 mentions in Parliament, Thousands of pieces of media coverage, including front-page features in The Times, The Guardian, and The Daily Mail and over 400,000 followers across social media, building a powerful digital movement

Culture and Inclusion

As Head of Development, you will work with an amazing CEO, an individual who has empathy, knowledge and savviness to lead the charity through its next level of growth. She is a progressive and inclusive leader, bold and brave in her actions, knowing that words do not bring about change, only actions. A kind yet fearless leader who will offer freedom, flexibility and personal and career growth. This is a unique opportunity to work with an incredible CEO and shape the future of working mums in the UK forever.

The lived experiences we’d love you to have

Our client is not a “box ticker” instead they are a progressive and inclusive employer, one where they value your lived experiences and skills just as much and can see behind any gaps you might have on your CV.

Our client has already built a strong foundation with our fundraising efforts – particularly through trusts and foundations – but we’re just getting started. They need a determined, creative, and strategic fundraiser to not only continue to grow this vital income stream but also to develop and scale our individual giving program, including high-net-worth donors, membership opportunities, and fundraising events.

As Head of Development, you’ll oversee our fundraising efforts across key areas:

1. Trusts and Foundations: Continue to build on our existing success by nurturing relationships with funders, submitting compelling funding applications, and ensuring robust reporting and stewardship.
2. Individual Giving: Develop and execute a strategy to grow this income stream, including high-net-worth donor programmes, membership opportunities, and community engagement fundraising.
3. Corporate Giving: Establish and grow partnerships with value-aligned businesses, creating mutually beneficial relationships that generate income, amplify our mission, and align with our campaigning values.

This is a unique opportunity to join a growing organisation and make a significant impact by developing innovative, creative approaches to fundraising while ensuring our existing work continues to thrive.

In return for your passion, commitment and hard work, you will receive some of the most competitive benefits across the sector, whilst knowing that every day you are changing the lives of parents, families and the workplace. Your passion for gender equity will be shape the lens through which you storytelling and campaign tirelessly for the good of the millions of women who continue to lose their jobs, get passed over for promotion and face a penalty for being a mum.

Here are just some of the benefits they offer:

· Flexible working is embedded in our culture with employees working different hours, and days of the week.

· 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.

· Paid leave between Christmas Day and New Year’s Day.

· 2 paid ‘’Wellbeing Days’’. These are days that can be booked off with no notice and no questions asked.

· 5 days paid leave to care for dependents.

· Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%

· Enhanced maternity, paternity and adoption pay.

· 4 days of training per year. 

· Work from home onboarding and office set up.

Next steps

We would love you to apply, which is a simple and transparent process, with a screening and interview stage with Scoutess Consultancy (we are the recruitment partner for this role) and a one stage interview with our client w/c 21st July (interview 23rd June). Please note the advert will close on Sunday 13th July at midday, however, you may be contacted earlier if shortlisted.

SEEAC is hiring a Welfare Support Officer (full-time or 4 days/week, 6-month maternity cover) to join our small, dedicated team supporting members of East and Southeast Asian communities in the UK.

SEEAC is a non-profit organisation that provides community-based support, especially to migrants, refugees and others facing marginalisation.

This role provides vital welfare advice, casework, and safeguarding support, including for those affected by hate crimes.

We're looking for someone with 3+ years’ experience in community or non-profit work, strong knowledge of UK welfare systems, and fluency in English and at least one ESEA language.

Key Responsibilities

• Promote and champion welfare within the community
• Provide confidential and objective casework advocacy for service users
• Safeguard the rights of survivors and witnesses of hate crimes, discrimination, and exploitation
• Administer SEEAC’s free mental health support services
• Offer welfare advice and emotional support tailored to individual needs
• Signpost service users to relevant external welfare and specialist support services
• Conduct proactive research into available support services beyond SEEAC's remit
• Maintain confidentiality, data protection, and safeguarding practices at all times

Qualifications

• Minimum 3 years' professional or volunteer experience in community/non-profit settings, particularly in social justice
• Proven ability to communicate clearly, listen actively, and solve problems
• Knowledge of UK welfare systems and external support networks
• Experience managing casework databases and contributing to project budgeting
• Fluent in English and at least one ESEA (East and Southeast Asian) language
• Strong sense of responsibility, with commitment to safeguarding and confidentiality

Preferred Qualities

• Experience working with ESEA or other racialised/migrant/minoritised communities
• Familiarity with ESEA cultures and issues affecting these communities
• Exceptional interpersonal skills; able to build trust quickly with diverse stakeholders
• Lived experience related to migration, asylum, or refugee backgrounds is encouraged

Benefits

£29,120 - £30,576 per annum FTE (full-time equivalent) pro rata plus pension contribution. Flexible homework is offered in a hybrid setting, with in-person work based at the SEEAC office in East London. To create a better collaboration with other staff members, SEEAC, however, require all staff members to work in the office or on-site occasionally as required. Opportunities for skills development training are offered. This is a 6-month fixed-term contract, on a full-time or 4-days/week part-time (0.8 FTE) basis, for a September start. SEEAC’s full-time is 5 days per week (35hrs per week).

How to apply

If you would like to join our growing team, please submit your CV and a brief cover letter outlining what you can bring to this role. Applications should be titled ‘Welfare Support Officer’. The closing date for applications is Sunday, 20th July, 2025.

Project Officer

This is an exciting opportunity for a Project Officer passionate about young people and youth work. We’re looking for someone to work across all of our Youth Zones, particularly focusing on an AI project. No skills or experience in AI will be needed as full training will be provided.  A willingness to learn and a keen interest in AI is essential as the successful post-holder will champion for AI work across the Network.

The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equity, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Project Officer

Location: Hybrid working: 2 days a week in the London office (White City) combined with home-working and travel to Youth Zones, as required. Please note that this role will require frequent travel to all Youth Zones across the country with a willingness to undertake regular evening work.

Salary: £30 - £35,000 per annum

Contract: Fixed-term 18 months (due to project funding)

Hours: .Full time, 37.5 hours per week. (4 days per week part-time would also be considered, salary pro-rata)

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: Monday 21st July 2025 at 12noon – we may close the advert earlier depending on the volume of applications so if this is of interest please apply ASAP!

First Stage Interviews: In-person at WEST Youth Zone, White City, London on Monday 4th August 2025. There will also be a short, values-based phone interview as part of the process.

About the Role

The Youth Zone Network Gen AI project aims to address the digital divide by equipping young people with the skills, knowledge and confidence to navigate and benefit from AI. Delivered across six Youth Zones, the programme blends creative exploration of generative technologies with structured digital skills development.

As our Project Officer, you will support the management and delivery of the Gen AI project across the Youth Zones and will champion integration of AI into wider youth work, including related Network projects.

Key responsibilities include:

• Delivering training to youth workers in a train-the-trainer model
• Supporting high-quality session delivery with  young people
• Co-ordinating programme management, evaluation and quality assurance to track engagement and outcomes

The role involves regular time spent in Youth Zones during evening sessions, working directly with staff and young people.

No prior experience or knowledge working with AI is required for this role – just a willingness to learn and a genuine interest in AI.

About You

We are looking for someone with strong communication and relationship management skills together with experience of the following:

• Facilitating workshops or training sessions
• Project delivery and/or management
• Working with youth workers and/or young people
• Data collection or interpretation

You will be expected to demonstrate experience, skills and knowledge throughout the recruitment process. If you don’t meet every single requirement but feel you have strong and relevant transferrable skills or lived experience to draw from, we encourage you to apply anyway. You might be exactly who we’re looking for!

So, if you’re ready to make a real difference we would love to hear from you!

To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.

About the Organisation

A national youth charity that believes all young people should have the opportunity to discover their passion and their purpose. The charity funds and builds state-of-the-art, multimillion-pound youth centres called Youth Zones in some of the country’s most economically disadvantaged areas. It also offers training and support to the teams that run Youth Zones – as part of growing national network of independent youth charities.

You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Youth Worker, Youth Worker, Training, Trainer, Youth Lead, Youth Project Officer, Youth Project Worker, Youth Activity Worker, Project Assistant, teacher or teaching assistant.#INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Job Summary

Salary: £42,000 - £45,000 per annum (£25,200 - £27,000 per annum pro rata)

Work Location: Charrington Street, London NW1 1RD

Hours per week: 21.6 hours per week (0.6 FTE), normally to be worked in the afternoons Monday to Thursday

Leave: To be taken during non-operational periods and school holidays

Contract type: Fixed Term to 31 July 2026

Closing date:  9 July 2025

Interviews to be held: week of 14 July 2026

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership between Camden schools and Camden Council. All Camden schools are involved, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

We have launched a new Opportunity Centre at 52 Charrington Street, Somers Town as part of the innovative London AI Campus. The Centre will provide young people with access to technology, digital learning, and AI education, extending learning beyond the classroom in a secure and inspiring environment.

The role

We are looking for a dynamic and passionate Opportunity Centre Officer to lead operations at this innovative space, ensuring it becomes a hub of inspiration and growth for young people.

This role will oversee the Centre’s daily operations, ensure smooth delivery of engaging learning experiences, and collaborate with schools, partners, and the community to provide meaningful development opportunities for young people.

This is a fixed term contract starting late August/early September 2025 until July 2026.

Key Responsibilities:

Operational Management:

· Oversee day-to-day access and use of the Centre, including student registration and visitor management.

· Ensure the facility is safe, secure, and welcoming, including health and safety checks, safeguarding measures, and ICT setup.

· Coordinate the planning, setup, and cleanup of learning activities.

· Manage basic building maintenance, including coordinating repairs, ensuring cleanliness, and overseeing general upkeep of the facility.

Youth Engagement & Programme Delivery:

· Support external facilitators and partners in delivering inspiring and educational sessions.

· Foster a positive learning environment, ensuring young people are engaged, motivated, and safe.

· Work with partners to design and improve activities that promote personal and social development.

Administrative & Event Coordination:

· Manage the Centre’s calendar, schedule activities, and coordinate events with schools, parents, and external partners.

· Create promotional materials and manage digital communications to raise awareness of the Centre’s offerings.

· Assist the AI Campus Director with key administrative tasks.

Stakeholder & Partner Collaboration:

· Build and maintain strong relationships with schools, parents, students, and community organisations.

· Act as a Camden Learning ambassador, promoting inclusivity and positive learning outcomes.

Safeguarding & Compliance:

· Act as a Deputy Designated Safeguarding Lead, ensuring all safeguarding policies are upheld.

· Conduct regular health and safety checks, addressing any issues proactively.

Continuous Improvement:

· Gather feedback from students, parents, and partners to identify service gaps and opportunities for enhancement.

· Contribute ideas to further develop the Centre’s programming and operational excellence.

About You:

You are passionate about creating safe, inclusive spaces where young people can thrive. You have a hands-on approach, excellent organisational skills, and a commitment to continuous improvement. Your ability to engage with diverse stakeholders, combined with your dedication to operational excellence, will make you a vital part of the Opportunity Centre team.

Essential Skills and Qualifications:

· Experience working with young people in educational, youth work, or community settings.

· Strong interpersonal skills, with the ability to build relationships with students, parents, and partners.

· Knowledge of safeguarding practices and experience acting in a safeguarding capacity.

· Confidence in handling practical site operations, including health and safety, security, and ICT tasks.

· Proficiency in Microsoft Office (Outlook, Word, Excel) and the ability to quickly learn new IT systems.

· Administrative expertise, including managing schedules, creating promotional materials, and handling logistical coordination.

· Strong written and verbal communication skills, with a good standard of English and Maths.

· Relevant Level 3 qualification (e.g., education, youth work) or equivalent experience.

Personal Attributes:

· Highly organised and proactive, with a problem-solving mindset.

· A collaborative team player committed to positive youth outcomes.

· Passionate about education and community development.

· Adaptable and resilient, capable of managing multiple priorities

Staff benefits

· We offer 30 days’ annual leave entitlement as well as bank holidays, increasing to 33 in the first three years in post. (Note this is the full time allowance which will be pro-rated for part time hours).

· A generous NEST pension – with a minimum 10% employer contribution.

· Death in service benefit 3 x your salary.

· We value output over hours. We recognise our people have responsibilities and interests outside of work and we support flexible working arrangements, all dependent on the needs of the service.

· Season ticket loans and Cycle to Work Scheme, with savings of between 32% and 42% on the standard retail price of a new bike.

· A collection of staff discounts, on shops and health clubs, travel, and insurance, including from many of the worlds-leading technology manufacturers.

· Corporate rates for membership of GLL - Better Leisure.

· An Employee Assistance Programme.

· Free Hearing tests, Eye tests and Health checks.

Our commitment to inclusive recruitment 

For education organisations to flourish, improve performance and genuinely represent the communities they serve – it’s essential that we seize the opportunity to develop a diverse workforce. 

We know that to make a lasting difference in the lives of children and young people, the very best talent from our society needs to be identified, supported and retained.

Our organisations perform better when they reflect the rich breadth and depth of our society – and we should be proud to bring together a dynamic combination of knowledge, skills and lived experience.

In practice, an inclusive approach to recruitment takes care and attention.  We are all stakeholders in the education system – so together we need to continue to challenge recruitment norms, processes, and behaviours.

We are committed to recruitment campaigns that are developed with inclusivity at their core, whilst keeping a resolute focus on the best choice of candidate for the post.

Pillars of an inclusive approach

1. Ensuring roles are designed and described clearly and accurately, removing hidden barriers that might inadvertently dissuade a great candidate from applying. 

2. Communicating a clear commitment to inclusivity throughout all recruitment marketing materials – showing as well as telling candidates that we are an open, inclusive employer. 

3. Taking positive action by seeking and welcoming applications from under-represented groups – using recruitment interactions and headhunting to reach a wider pool. 

4. Assessing impact and improvement through effective diversity and equal opportunities monitoring and ongoing dialogue with staff.

IT SUPPORT OFFICER (PERMANENT)

Location: Hybrid – 2 days a week in Northampton office, with occasional travel to London (expenses paid)
Contract: Full-time
Salary: £33,400

A purpose-driven national organisation is seeking an IT Support Officer to join their collaborative and forward-thinking team. This is a great opportunity for someone with strong technical knowledge and excellent people skills to support staff and volunteers across the UK during an exciting period of digital transformation.

Working within a small and friendly team, you’ll provide day-to-day IT support and play an active role in delivering system improvements and onboarding new colleagues. You'll also support major digital projects, including the rollout of new systems for CRM, HR, and learning.

KEY RESPONSIBILITIES

• Deliver first and second line IT support to staff and volunteers across the organisation.
• Support onboarding, including setting up devices, access, inductions and user permissions.
• Provide clear, non-technical guidance and training to users with varying levels of IT confidence.
• Help maintain systems including Microsoft 365, Teams telephony, Intune, Group Policy, DNS, DHCP, and Windows servers.
• Take part in system maintenance including patch management and service updates.
• Support wider infrastructure such as printers, cabling, meeting room tech, and shared hardware.
• Assist in the implementation of key digital systems (CRM, ATS, HR, LMS) and future rollouts.
• Contribute to disaster recovery testing and ensure documentation is kept up to date.
• Occasionally travel to the London office (expenses reimbursed).

ABOUT YOU

• Experience providing IT support across software, hardware, and telephony.
• Strong working knowledge of Microsoft 365 tools, Windows operating systems, and core infrastructure such as DNS, DHCP, and Intune.
• Confident communicator, able to explain technical issues in plain English to a wide range of users.
• Comfortable working in a busy, agile environment with the ability to prioritise effectively.
• A team player with strong organisational and problem-solving skills.
• Experience working with or supporting volunteers or users in the charity sector is a bonus, but not essential.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.

We are seeking a dedicated and experienced IT Support Officer who can demonstrate proficiency and hands-on experience in IT support or a similar role, with a strong track record of resolving technical issues and supporting end users. The post holder will be an excellent problem solver with the ability to communicate effectively across the organisation.  The role will also involve close collaboration with other members of the facilities team to help maintain audio-visual equipment for meeting rooms and support the general maintenance of the building. 

As the role will be responsible for onsite IT support at our Central London office, it will be suited to somebody looking for a position that is predominantly office based. The team works a shift pattern between the hours of 07:00 – 18:00, Monday to Friday.

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals and groups fundraising through sporting events, and effectively account managing relationships to maximise income.      

The Sporting Events Officer role will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Events Manager and Head of Sporting Events and Volunteering to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support partnerships with third party events, internally developed products and related marketing providers, to drive towards agreed targets.

Main duties and responsibilities of the role:

Account management and strategic support

· Support the Sporting Events Manager (SEM) / Head of Sporting Events and Volunteering (HSEV) in delivering the Sporting Events strategy for ARUK to increase income within this stream

· Support the SEM to develop and manage the portfolio of third-party sporting events and internally developed products for ARUK

· Successful account management of third-party event suppliers as agreed with SEM/HSEV

· Seek opportunities to expand and improve event portfolio, keeping abreast of industry trends and competitor activity.

· To maximise income through developing and managing an agreed portfolio of events, focusing on supporter care processes and the retention of supporters. The role will include targets related to specific events

· Work with SEM to develop budgets and targets for key areas of work

Supporter Management/Experience

· Provide excellent customer service to existing fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty

· Keeping an accurate record of fundraising outcomes, for reporting both internally and externally

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers

· To support the SEM in overseeing appropriate staff and volunteer representation at third party events. This will include attending events across the UK in person.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives

· Work with supporters across a number of digital channels ensuring we are communicating with them in the channel most relevant to them. To include building and managing online social groups.

Event/Project Management

· To plan, manage and deliver successful events through relationship management of suppliers and logistics companies, in addition to volunteers

· To work with the events team to organise pre-/post-event receptions as appropriate

· To work in collaboration with the Digital and Communications departments to ensure that a programme of PR and communication is in place that promotes and supports the planned activities

· To develop and deliver process enhancements with the SEM to allow the team to maintain high performance as the number of supporters grows.

Monitoring and Reporting

· Ensure that sporting event activity is monitored and evaluated, clearly communicating progress to SEM/HSEV

· Utilise event analytics to highlight risks, success and inform marketing strategy.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income

· Track and record contact with third party event providers and fundraisers for reporting purposes

What we are looking for:

· Knowledge of the events fundraising market, ideally sporting events

· Relationship management experience

· Experience of fundraising in a sporting context (personal or professional)

· Experience of working with digital technologies and online communities

· Use of CRM or database systems

· Excellent communication skills, both verbal and written

· An ability to manage a busy and varied workload

· Excellent organisational skills

· Excellent attention to detail

· Contagious enthusiasm to inspire supporters

· Flexibility to work unsociable hours, including weekends and willingness to travel independently

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 13th July 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of ‘Strategic Marketing Planner’ to join its award-winning Marketing division on a permanent full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

Job purpose:

• Be a catalyst for change, driving robust data-driven, audience-led and integrated approaches to marketing decisions and plans. 
• Drive planning excellence across the marketing teams, and cross-organisational initiatives requiring marketing support, to increase collaboration and build marketing capability.
• Lead on the audience and supporter insights programme, and work with key internal stakeholders to ensure the insights support the work of teams across the organisation in their own strategic planning.
• Develop the IRUK brand strategically to continually grow brand awareness, engagement and relevance.

The successful candidate must have:

• Proven experience of managing marketing teams/projects and/or managing brands, working across a range of projects for multiple audience groups.
• Experience of running marketing campaigns and/or developing content geared towards the British Muslim community.
• Experience in leading audience research projects and translating insights into actionable marketing strategies.
• Significant experience in audience segmentation strategies and personalisation to maximise on marketing performance.
• Experienced in interpreting data to make marketing decisions.
• Hands-on experience of using project management tools such as Asana.
• Experienced in relationship and stakeholder management.
• Ability to build collaborative relationships, communicate effectively and influence a wide range of individuals both internally and externally.
• Significant experience of managing and motivating agencies to drive maximum value from relationships.
• Understanding of charity sector marketing.
• Experience of developing and managing annual plans.
• Good understanding of KPIs and marketing metrics.
• Excellent written and verbal communication skills.
• Solution focused in the face of challenges.
• Superb attention to detail.
• Ability to communicate highly technical and complex information and requirements. relating to marketing to non-specialist management and internal stakeholders to gain buy-in.  
• A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.
• Excellent knowledge of the creative process from start to finish.
• Excellent knowledge of all marketing channels, both online and offline.
• Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries.
• A confident collaborator, able to influence and build positive working relationships
• Outstanding organisational skills, able to manage multiple priorities and respond quickly to last minute changes.
• Flexible and adaptable – responding positively to change.
• A data-driven, analytical mindset with experience of interpreting results and recommending opportunities for optimisation.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on 23rd July 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities.  SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded. 

If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!

What the job offers 

This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need.  You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity. 

Who we are seeking 

We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce.  You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds.  You will be willing to undertake occasional evening work for volunteer availability. 

Job benefits:  

• Hybrid, flexible, supportive working arrangements with a small and friendly team. 

• 25 days annual leave plus bank holidays (pro rata) 

• Occupational pension scheme 

• Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes 

• The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture. 

• The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow. 

• A collaborative work environment where your work directly supports SLT’s frontline services. 

 This post is subject to an Enhanced DBS check and two satisfactory references.  

We are offering an initial 18 months’ contract for this post with intention to make permanent.

 We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.   The more inclusive we are, the more we can achieve.  

Job title: Programmes and Funding Officer
Location: West London
Salary: £26,500 per annum
Contract type: Full time and Permanent
 
Job description
The Programmes and Funding Officer will provide administrative support on grant-making processes and support the delivery of key NHS staff recognition and support funds. You will act as the point of contact for grant holders and fundholders, supporting and offering guidance and advice where necessary in a timely fashion, building on these relationships, helping to raise the profile of the Charity and supporting the Head of Programmes and Funding to identify opportunities to develop and fund activities.
 
To succeed in this role, you will have experience in an administrative support and/or customer-facing role, ideally in a funding environment or similar, as well as experience interacting with and supporting a diverse range of stakeholders.
 
About RBH Charity:

Royal Brompton & Harefield Hospitals Charity is dedicated to improving the lives of people with serious heart and lung disease. Each year we grant around £6m to fund projects at our partner hospitals, including current initiatives such as:

• Equipping Royal Brompton Hospital with a high specification genetic sequencer to screen and plan treatment for patients and their families 
• Creating a new consultant fellowship in imaging related to structural heart disease
• Providing core funding for the rb&hArts programme combining improvements to the hospital environment with therapeutic activities such as Singing for Breathing 
• Supporting three fellowships annually to support allied health professionals in pursuing research projects
• Funding the Road to Recovery programme to provide mental health support for patients with long Covid
• Committing £100,000 to a Patients’ Fund each year, to support around 40 micro-projects from palliative care ‘comfort boxes’ to better seating and new televisions on wards 

Our funding comes from the fundraising efforts of thousands of supporters as well as income generated by our investments in property and equity markets. 
 
We have a small, committed and skilled team (31 in 2025/26), with expertise across fundraising, marketing, HR, property management, grant-making and financial management. 
 
We are committed to – and hold ourselves and each other to account for – the following core behaviours:

• Setting ourselves challenging goals, in order to achieve more for the charity’s beneficiaries 
• Working as one team, sharing information and ideas, and valuing our diverse range of backgrounds and contributions
• Solving problems, using our resources, our networks and our creativity to provide a better service 
• Creating opportunities to learn, and supporting each other to grow 
• Enjoying our work, celebrating our successes and finding time to have fun as a team. 

To apply, please complete an application form and attach your CV.
 
Closing date for applications: 23:59 15 July 2025.
 
First interviews are scheduled for w/c 28 July 2025
 
REF-222 357