Knowledge and information manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a confident and compassionate LGBTQ+ Project Worker to join our supported housing team working across Brighton and Eastbourne.
This isn’t just a support role, it’s a frontline position that requires emotional resilience, excellent communication skills, and a grounded understanding of what it means to work in a supported housing environment. The people we work with often face intersecting challenges including mental health, trauma, identity-based discrimination, and housing insecurity. Your job will be to help them navigate these realities and move toward independent living with dignity, strength, and stability.
You’ll need to thrive in a role where no two days are the same. From conversations around rent and cleaning routines to complex safeguarding issues or mental health disclosures, you’ll be expected to step in calmly and confidently, without shying away from challenge.
We’re seeking someone who builds positive working relationships with both residents and housing providers, can adapt to rapidly changing needs, and brings clarity, kindness, and consistency to their work no matter what’s going on that day.
While this role is based in Eastbourne, we operate as one team across both Eastbourne and Brighton. From time to time, you may be expected to provide cover at our Brighton accommodation when needed.
The advertised salary includes London Weighting. As such, you will be responsible for covering the cost of travel to London for our monthly all-staff meetings. If additional travel to London is required as part of your role, these costs will also need to be covered by you.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
· BHSF health cash plan
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Director of Services, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bipolar is one of the most significant mental health challenges of the 21st century, with over one million people in the UK with lived experience. That's approximately one in every 50 individuals, around 30% more than those affected by dementia.
The symptoms of bipolar can emerge at any age and the condition is increasingly affecting young people, who are more likely to screen positive than older generations. It also has a profound impact on the families and friends of those affected and the need for a dedicated national bipolar charity has never been greater.
Bipolar UK is the only national charity dedicated to supporting individuals and families affected by bipolar, and we offer peer support at the core of our work. Our aim is to provide a nationwide Peer Support Service for people affected by bipolar and increase the reach of our delivery. To act as the voice of our community to change public attitudes, and to build a society that enables people affected by bipolar to live well and fulfil their potential.
Role: Fundraising Supporter Engagement Assistant (Apprentice)
Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship
Location: Home-based
Salary: £23,000
Hours: This role is full time (35 hours)
Holiday: 25 week days of annual leave (plus Bank Holidays), increasing by one day for every full year of service (up to 5 years)
Pension: Up to 5% contribution towards a stakeholder pension is offered after successful completion of probationary period
Reports to: Director of Fundraising
Purpose:
Bipolar UK is seeking a Fundraising Supporter Engagement Assistant to aid the Fundraising Team in donor stewardship and to enabling growth in the organisation’s supporter base across all income streams.
This role is an apprenticeship with the apprentice programme starting September 2025, provided by Apprentify - an industry-led apprenticeship provider.
The successful candidate will learn and work on the job at Bipolar UK whilst receiving 20% off-the-job training from industry experts, which will be led through virtual classrooms.
This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.
In summary the Fundraising Supporter Engagement Assistant will support the fundraising team in growing the community, individual and events fundraising income streams, and be the first point of contact for all fundraising enquiries.
Key responsibilities
-
Ensure that all our fundraisers and donors are thanked in an appropriate manner, developing a robust stewardship programme.
-
Support fundraising volunteers in a professional but empathetic way.
-
Provide relevant information and resources to our fundraising volunteers in a timely manner.
-
Support the team with sourcing fundraising merchandise and materials.
-
Record all supporters’ non-financial information on the CRM in line with our data policies.
-
Co-ordinate the challenge events programme and explore new initiatives to help grow this income stream.
-
Support the fundraising team with the promotion and delivery of workplace training sessions.
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Help grow membership for our Bipolar Friendly Workplace Scheme and develop effective stewardship plans.
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Become a valued member of the Fundraising team, sharing knowledge and best practice.
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Support other members of the team in the development and delivery of all our fundraising activities.
-
Work closely with colleagues to develop robust fundable project proposals that align with current and future growth plans of Bipolar UK.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Railway Children is seeking a motivated and strategic Corporate and Philanthropy Officer to help drive long-term financial sustainability and growth. You’ll support the development of a new philanthropy income stream and grow corporate partnerships, playing a key role in securing support from high-net-worth individuals, foundations, and businesses.
Key responsibilities include:
- Researching and cultivating new fundraising opportunities
- Supporting relationship development with corporate and philanthropic donors
- Creating compelling fundraising materials and impact reports
- Coordinating engagement events and supporter activities
- Maintaining accurate data and providing strategic insights
We’re looking for someone with:
- Experience in fundraising, business development, or prospect research
- Strong communication and relationship-building skills
- Excellent organisational and project management abilities
- A collaborative, proactive, and values-driven approach
Join a passionate team working to create lasting change for children at risk of life on the streets.
To view the full job pack and to apply for this role, please visit our webpage where you will find our application form. Please note that Railway Children will only accept applications made using this form and will not accept CVs, academic certificates or covering letters.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a confident and compassionate LGBTQ+ Project Worker to join our supported housing team working across Brighton and Eastbourne.
This isn’t just a support role, it’s a frontline position that requires emotional resilience, excellent communication skills, and a grounded understanding of what it means to work in a supported housing environment. The people we work with often face intersecting challenges including mental health, trauma, identity-based discrimination, and housing insecurity. Your job will be to help them navigate these realities and move toward independent living with dignity, strength, and stability.
You’ll need to thrive in a role where no two days are the same. From conversations around rent and cleaning routines to complex safeguarding issues or mental health disclosures, you’ll be expected to step in calmly and confidently, without shying away from challenge.
We’re seeking someone who builds positive working relationships with both residents and housing providers, can adapt to rapidly changing needs, and brings clarity, kindness, and consistency to their work no matter what’s going on that day.
While this role is based in Brighton, we operate as one team across both Eastbourne and Brighton. From time to time, you may be expected to provide cover at our Eastbourne accommodation when needed.
The advertised salary includes London Weighting. As such, you will be responsible for covering the cost of travel to London for our monthly all-staff meetings. If additional travel to London is required as part of your role, these costs will also need to be covered by you.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
· BHSF health cash plan
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Director of Services, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.



The client requests no contact from agencies or media sales.
See the difference your administration and relationship building skills make. Every day.
We all need a purpose in life. At Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to a great cause and be supported every step of the way. We’re small enough for you to really see the impact you have, and big enough to support you with training, experience and fantastic benefits.
Find more meaning from your work and be the difference at moments that really matter.
About the role:
Gifts in Wills help fund over 1/3 of the vital care we provide. Working with the Head of Legacies and your job share partner, you’ll ensure that all gifts in Wills left to Princess Alice Hospice are administered in a professional, timely and compassionate way, in accordance with relevant legislation and organisational policies.
About You:
We’re looking for someone with demonstrable experience and an understanding of charity legacy administration; someone who enjoys managing a varied workload and building relationships with a wide range of internal and external stakeholders. You’ll have experience of working alone or as part of a team; prioritising and managing your workload; working with budgets and monitoring and reporting on KPIs. You’ll share our commitment to the mission, vision and values of the hospice. If you’re looking to make a meaningful difference we’d love to hear from you – even if you’re not sure you meet every requirement of the role.
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include:
· 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
· educational and professional development opportunities
· monthly group reflections via Schwartz Round sessions
· free on-site parking
· tranquil Hospice grounds
· subsidised meals at our on-site restaurant
· Employee Assistance Programme
· access to Blue Light Card discount card
· Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
· excellent changing facilities (with showers, fresh towels, and hairdryers)
· wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About us
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south-west London and Middlesex.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
The client requests no contact from agencies or media sales.
Special Events Coordinator (Fundraising)
Salary £31,000 - £33,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days (due to the nature of this role,
some anti-social hours working will be required)
Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including one day being a Thursday at our central office:
· Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The special events coordinator will report to the special events manager.
We have a great opportunity for an experienced and proactive special events coordinator to join our dynamic philanthropy & campaign team at the Royal Free Charity. This is a role for someone with proven experience of delivering high-quality events end to end - someone who thrives on the detail, keeps things running like clockwork and brings creativity and poise under pressure.
You will be instrumental in delivering bespoke, high-value experiences such as private dinners, small group tours, donor visits and our flagship annual event, The Marsden Lecture. These are carefully curated opportunities to inspire generosity and deepen relationships with key supporters. You will work closely with internal teams and senior stakeholders, so diplomacy, adaptability and strong interpersonal skills are essential. If you're looking to deliver purposeful work in a fast-paced, mission-led environment, we would love to hear from you.
Principal responsibilities
Event planning and coordination
· Develop event concepts and themes, create detailed event plans and coordinate all logistical aspects of events of events falling within the remit of this role.
· Work closely with the philanthropy and campaign team to design and implement special events that maximise fundraising potential.
Stewardship events
· Plan and manage events to acknowledge and appreciate donors, facilitating their continued support and engagement with the charity.
Engagement activities
· Organise and execute events that foster engagement and increase awareness of the charity's mission and goals.
Supporting the new cancer campaign
· Prepare for campaign events in support of a £50m campaign for a ground-breaking cancer centre on the Royal Free Hospital site.
Vendor management
· Whether on-site at one of our hospitals or at an external venue, take responsibility for sourcing, negotiating and managing relationships with vendors, including caterers, suppliers and on-site partners.
Budget management
· Create and manage event budgets, ensuring cost-effective solutions while maintaining high-quality standards.
Communications and promotion
· Collaborate with the communications team to develop promotional materials and strategies to maximise event attendance and engagement.
RSVP management
· Managing the RSVP mailbox, ensuring timely and accurate responses to event invitations and queries.
Database management
· Maintain and update event-related databases, ensuring accurate records of participants, donors and sponsors.
Relationship management
· Act as the main point of contact for colleagues, donors and contractors, ensuring their needs and expectations are met throughout the event planning and delivery process.
Portfolio manager support
· Assist portfolio managers in engaging with prospects and donors effectively, providing event-related insights and facilitating meaningful connections.
On-site coordination
· Oversee event setup, execution, and breakdown, ensuring all elements are in place and events run smoothly.
Post-event evaluation
· Conduct post-event evaluations to gather feedback and identify areas for improvement.
Oversight and responsibility
· Manage risk assessment, risk management and first aid training to ensure the safety and well-being of all event participants.
This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
This position would suit a candidate who:
- is highly organised, creative and possesses effective communication skills
- has proven experience in event planning and coordination, ideally including fundraising events
- develops excellent client relations with a wide variety of stakeholders
- has the ability to oversee events from setup to breakdown
- can manage RSVPs and maintain event-related activity on a CRM.
PERSON SPECIFICATION
Qualifications
· No specific qualifications are required, but a good level of numeracy and literacy is essential.
Experience
Essential
· Significant events delivery experience, ideally within the not-for-profit sector.
· Proven track record in developing and managing events on time and ensuring they are in line with budget (managed by the special events manager), achieving key performance indicators and receiving positive feedback from guests.
· Evidence of outstanding planning skills to deliver complex projects.
Desirable
· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.
Skills and knowledge
Essential
· A keen interest in the fundraising sector, with a desire to learn and grow in the role.
· An excellent eye for detail.
· Strong interpersonal and communication skills, including diplomacy and the ability to negotiate.
· Committed to achieving objectives and delivering a high-quality service to agreed timescales.
· Excellent IT skills in MS Office (Outlook, Word, Excel and PowerPoint) and experience of using a CRM.
Desirable
· Understanding of the events sector and appropriate techniques and approaches for a major donor audience.
· Ability to develop and monitor budgets.
· Understanding of major donor fundraising and the role events can play in successful cultivation of relationships (ideally learned through direct experience).
· Ability to contribute to a collaborative and agile team, enabling others to learn and deliver and celebrating successes.
· Ability to:
- support colleagues and stakeholders positively
- build supportive and trusting relationships .
- Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.
The team
Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
·Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, the charity’s first patron programme, and special events to support these activities.
·Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
·Our database and supporter care colleagues underpin and support the entire department.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter: 1-2 page letter detailing your interest in the role and how you meet the person specification
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: 27 July 2025, midnight.
Interview date: 5 August 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Benefits:
Core benefits
· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.
The post-holder will be responsible for providing support and advocacy to LGBTQ+ refugees and people seeking asylum, ensuring they have access to essential services, resources, and community networks to enhance their wellbeing and integration.
This post is proudly funded by The National Lottery Community Fund.
We seek someone with experience working with diverse communities. Knowledge/understanding of some of the common experiences and needs of LGBTQ+ people, and people living with HIV.
The ideal candidate will possess a relevant qualification (such as an NVQ Level 3 or above in social work, health, education) or equivalent experience, and demonstrate a commitment to continuous learning and professional development.
We are looking for someone with strong interpersonal skills (working with staff, volunteers, and service users), excellent organisational skills, and enthusiasm.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
Main tasks and responsibilities
Key areas of focus will include:
• Supporting young people, building and maintaining positive relationships with and recognizing their different needs and starting points. Have strong commitment to the values of acceptance and respect within youth work and being a positive role model. Encourage young people to take an active role in social action projects, youth voice and young leader activities
• Working together with the team in planning and delivery of full program offer, including evening youth club sessions and off-site educational visits, including to our outdoor centre in Cumbria with occasional over night stays. Assist in the development and introduction of additional activities such as twilight sessions, youth voice, targeted group work and mentoring
• Identify formal and informal educational, social, cultural and recreational needs of the young people and help to plan a positive interventions and innovations which enhances the knowledge, awareness and personal development of young people
• Articulate and record young people’s progression in sessional and project recording documentation and provide information for management and funding reports.
• Attend occasional weekend residentials and events at the GMYF’s outdoor pursuits centre and encourage young people to get involved. Support the planning and delivery of off-site trips/activities at local venues
• Comply with all policies and procedures relating to safeguarding, codes of conduct, health and safety and equality and diversity. Be alert to issues of safeguarding and child protection, ensuring the welfare and safety of young people is promoted and prioritized. Report any concerns and participate in regular safeguarding training
• Represent GMYF at events and meeting with partner agencies. Ensure conduct is professional and represents the charity in a positive manner to internal and external visitors, working with a wide range of local partners and community organisations
• Commit to continuous professional development with own training, accessing available training including youth work specific courses
• Carry out all duties with the scope of the role as directed with due diligence and professionalism
About You
We are looking for candidates who believe in GMYF’s mission, values, and are experienced in working with young people. You will be able and confident in building positive relationships with young people, always taking a young person centred approach. You will have experience planning and delivering activities, bringing creative and innovative ideas to share for young people. You will have good team working and organisational skills, understanding of safeguarding, and willingness to undertake further training.
Other Requirements
The post is subject to a satisfactory Enhanced DBS check. This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email. Equality and diversity matter to us. If you think you would be suitable for the role, we would love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. Greater Manchester Youth Federation is committed to safeguarding and promoting the welfare of children and young people. The highest priority is given to following guidance and regulations to safeguard children and young people
About WA-UK
The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon. WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region. WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.
WA-UK is governed by a Board of Trustees.
Job purpose: We are seeking a motivated, experienced Programmes Officer who will work with the Board to deliver WA-UK’s objectives. The appointee will develop and manage WA-UK’s programmes in the region and work in partnership with Taawon’s field offices and other relevant actors and authorities. You will devise operational strategies, manage budgets and ensure compliance with donor requirements. You will provide technical support/guidance, monitor programme quality, ensure projects comply fully with the charity’s legal, regulatory and policies to achieve programme objectives.
Duties & Key Responsibilities
Development and Management of Programmes
Guided by WA-UK’s objectives and strategic priorities and working in collaboration with its key partners the postholder will:
· oversee the development and growth of a portfolio of projects across all sectors.
· coordinate and manage project implementation in line with proposals, strategies, donor requirements, legal & regulatory obligations, due diligence guidelines and quality standards.
· ensure that the charity’s Standard Operating Procedures (SOPs) are of the highest quality and are adhered to fully.
· develop and deliver projects within agreed parameters and provide technical direction and project implementation support to partners.
· monitor programme expenditure to ensure budgets are observed.
· monitor and evaluate programme work to maintain and/or improve the quality of project outcomes for beneficiaries.
· ensure that the programmes are implemented in a consultative, participative, transparent, and gender-sensitive way.
· maintain and manage a donor reporting calendar to ensure the programme adheres to donor contractual requirements and provide high-quality and timely reporting that demonstrate the impact of their grants.
· ensure WA-UK representation in relevant external programmatic forums.
· prepare, submit and present proposals and concept notes to donors.
Supporting the board of trustees and reporting
The appointee will:
· service the board of trustees including preparation of necessary paperwork for trustee meetings and producing minutes;
· provide regular briefings (in writing/orally) to the board on program development, implementation and reporting;
· lead on the production of reports issued by and for the board including the annual report.
Person Specification
Qualifications
We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical
thinking, problem-solving, and effective communication skills, demonstrated through relevant
qualifications or experience. You will be a team player who is proactive, driven and ambitious to excel with good attention to detail.
Essential experience
· a track in programme/project management in development and/or humanitarian/recovery contexts.
· strong technical expertise in development programming and driving improvements in complex humanitarian situations and understanding of Protection Mainstreaming (Safe & Inclusive Programming).
· a successful record of working in a team, including with partners based overseas.
· proven ability in developing professional networks, partnerships, and external representation.
· in-depth understanding of donor regulations and compliance requirements.
· understanding of procurement process defining specifications and quantities.
Essential knowledge and skills
• ability to draft proposals, manage budgets, and assess and improve program quality.
• excellent team-working skills.
• excellent drafting and reporting skills both narratively and financially.
• excellent written and verbal communication skills in English and Arabic.
• knowledge of humanitarian principles, Core Humanitarian Standard (CHS), and other international humanitarian guidelines and protocols.
• advanced computer skills in MS Office, especially Excel and Word.
• attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.
Personal qualities and competencies
• strong interpersonal skills.
• be driven, proactive, focussed, and able to spot and create opportunities.
• strong organisation/planning skills and ability to plan and deliver against targets.
• strong time management skills and ability to prioritise, multi-task and work under pressure.
• ability to deal with information confidentially and respond with sensitivity.
• ability to resolve differences and negotiate to accommodate difference.
Personal attributes and other requirements
· ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.
· commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
· commitment to anti-discriminatory practice and equal opportunities.
· ability to apply awareness of diversity issues to all areas of work.
· able to work flexibly in emergencies and meet deadlines.
· a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.
· commitment to abide by organisational policies, codes of conduct and practices.
· commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support. SANE also promotes and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the role:
We are looking for a compassionate and committed Youth Support and Project Officer to join our SANEline Services team with a dedicated focus on supporting young people affected by mental health.
In this role you will;
- Deliver emotional support and to both adults and young people
- Shape and lead on a youth helpline and/or written service
- Liaise with external agencies and services
- Help build and shape youth focused services at SANE
You will bring;
- Experience of supporting young people with mental health needs ideally in complex situations
- Strong safeguarding knowledge
- A trauma informed, empathetic and resilient approach to support
- The ability to build trust and rapport with young people and families
Salary: £30,000-32,000 per annum, depending on experience
What can you expect?
- To work within SANE’s framework, including regular check-ins, debriefs. To receive training specific to your role and the wider SANEline services.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- To gain valuable practical experience in providing emotional support to both adults and young people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Midday 23rd July 2025 – early applications encouraged
To apply: Please complete your application before the closing date, addressing all areas on the job description and person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
The client requests no contact from agencies or media sales.
- Role: Lead Bid Writer
- Head Office: Thame (Oxfordshire) or Leicester (Leicestershire)
- Working location: Hybrid, 2 days per week on-site
- Salary: £45,000 full time, pro-rata for part-time contracts
- Hours: 37.5 hours per week full time. Part-time working available
Together, we make it possible.
At Affinity Trust, we believe everyone deserves to live their life their way. We are a values-led charity dedicated to supporting people with learning disabilities and autism, and we’re passionate about creating possibilities that empower our community.
Our Bids and Tendering team are the golden thread between our current support and the future opportunities we pursue, driving growth and making a lasting impact. Join us to be part of a dedicated team shaping the future of our services.
It’s all about the people
The support we provide is not a one-size-fits-all approach. We’re here to enable people to live the life they choose, in their own way, every day.
As one of our Lead Bid Writers, you will work on the end-to-end bidding process, from identifying tender opportunities and submitting engaging and successful bids through to managing post-award activity. You will develop compelling, high-quality tender responses, ensuring that our submissions stand out.
You will have knowledge and experience in tender planning, writing winning bids, and diligently working to continuously improve the quality of submissions. If your experience is in social care, that’s great but not essential.
You will also need excellent writing and comprehension skills, the ability to work to demanding deadlines, and attention to detail while managing conflicting priorities.
This role is full-time and will work flexibly from our office in Thame or Leicester. You will need to be happy working on your own, but as working with others is an important part of the role, we are looking for someone who also enjoys working as part of a team.
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue Light Card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme
The client requests no contact from agencies or media sales.
Community Based/Home Working - Hampshire
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across the West Midlands but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.
The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.
The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community. Individuals with a social prescribing or working aged veteran support background are encouraged to apply.
This is a community-based position working from home but covering Hampshire, Wiltshire and West Sussex, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Tuesday 29th July 2025, 5.00pm. Interviews will be held on Week commencing 4th August 2025.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society.
Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Within our Debt Advice team, we help support a wide range of people to find a solution to their debt circumstances.
An opportunity to help people with their debt and money concerns, by launching your career into the third sector and joining our friendly advice team, where you will work in a fast paced, target driven environment, helping people across the country.
Purpose of the job:
As a Debt Advice Caseworker, you will provide high quality advice and casework services to our clients who call through to our national help desk. The role is fully telephone based, at our office in Stoke on Trent. The telephone lines are open from 9am-8pm Monday to Friday, and Saturday 9.30am-1pm. The role includes a variety of shift patterns in line with the requirements of the contract.
You will predominantly be advising clients on their debt issues over the phone, helping them to find solutions to their issues. No call is the same, and each client is given tailored advice dependent on their circumstances. The role is demanding, but full training will be provided, and you will be, working as a part of an approachable and supportive team in a rewarding environment, allowing you to provide the best possible service to our clients.
Through your excellent communication skills and attention to detail, you will be able to deal with complex situations, provide accurate and detailed information, whilst achieving individual KPI’s and targets.
Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
Trainee Accountant
Salary£25,000 per annum
LocationLondon/Hybrid
Weekly Hours35
The Vacancy
Job Title: Trainee Accountant
Location: London/Hybrid
Salary: £25,000 per annum
Weekly Hours: 35
Reference: YMC1121643
Are you looking to launch your career in finance and gain hands-on experience while studying towards a professional qualification? Join YMCA England & Wales as a Trainee Accountant and take the first step in a rewarding and progressive finance career.
This is an exciting opportunity for someone who is motivated, detail-oriented, and passionate about building a future in accounting. As our Trainee Accountant, you’ll be part of a supportive and experienced Finance Team, working closely with the Management Accountant to gain valuable experience in preparing management accounts, analysing financial data, processing transactions, and supporting year-end audits.
You will be fully supported as you work towards your AAT qualification, gaining real-world experience that complements your studies and provides a solid foundation for future progression—whether into management accounting, financial analysis, or other specialist finance roles.
What You’ll Do:
- Assist in the preparation of monthly management accounts for YMCA Retail.
- Process accruals, prepayments, fixed assets and depreciation journals.
- Analyse financial performance and liaise with teams across the organisation.
- Support budgeting and forecasting processes.
- Contribute to audit preparation and respond to internal and external queries.
- Get involved in broader reporting, including manpower reports and charity surveys.
What We’re Looking For:
- Good GCSEs (including Maths and English).
- A genuine interest in finance and accounting.
- Willingness to study towards an AAT qualification (with support from us).
- Strong Microsoft Excel skills.
- Excellent attention to detail and communication skills.
- A collaborative, proactive mindset.
Why YMCA?
YMCA England & Wales is part of the world’s largest youth charity. We support communities across the country and provide services that make a real difference in people’s lives. Joining our team means being part of a mission-driven organisation that values diversity, integrity, and professional growth.
Whether you're a school leaver, career changer, or already studying AAT, this role is a fantastic opportunity to develop practical experience while contributing to meaningful work.
Ready to Start Your Accounting Career?
Apply now and grow with us at YMCA.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Background
The Maypole Project supports children and young people with complex medical needs and their families across the UK. Our vision is that all families with a child with complex medical needs will have access to our support from diagnosis, for as long as they need.
Our unique model provides emotional and wellbeing support through counselling and therapy services for parents/carers, siblings and other adults involved in caring for a young person with complex medical needs. We provide counselling and play therapy for children and young people with complex medical needs, a youth club, buddying and activity programmes which are also open to children with special educational needs and disabilities (SEND).
The Maypole Project has been providing vital services to families for over 21 years and is in an exciting phase of development. We are recruiting a qualified and experienced Child Therapist to meet the growing demand for support, and to grow and extend our provision to meet the needs of more families who would benefit from our unique model of support.
Overall purpose:
To provide appropriate, professional and responsive therapeutic support to children (the child/ren who have complex medical needs and/or their siblings) in 1:1 sessions through the integration of counselling with therapeutic creative and play skills.
Role responsibilities:
Children, who have been assessed by an experienced member of the project’s counselling team, and with parental consent, will be referred on to the post holder who will:
· Work to The Maypole Project Model of Support for children and young people, providing therapeutic support through an integration of counselling with therapeutic creative and play with a caseload as agreed, relative to hours at a minimum of 5 clients per 7 hour working day.
- Undertake The Maypole Project mandatory in-house training (20 hours)
- Attend a training update session at least once per annum
- Contact the client’s parent/guardian organising an initial 1:1 meeting with them to talk through the issues their child faces and agree the time, location and frequency of sessions in line with Maypole Support office guidelines/room availability where applicable.
· Set up and clear away the therapy room that has been tailored to each individual client’s needs.
- Attend monthly group supervision (2 hours)
- Complete client notes and The Maypole Project paperwork as required
- Liaise with their Line manager or the Clinical Supervisor in case of questions/difficulties
- Follow The Maypole Project policies and guidelines including staff code of conduct at all times.
- Attend service-wide activities including family activity events and fundraising events
Support:
You will have support from our Children and Young People’s Therapies service manager for clinical oversight and day-to-day issues and a supervisor for Clinical advice/direction. Attendance at monthly Clinical Supervision is mandatory.
Location:
Initially based at our premises in Orpington with some remote provision and possible travel to schools, hospitals, hospices and clients’ homes.
We support children and young people with complex medical needs and their families.
The client requests no contact from agencies or media sales.