Knowledge and learning manager jobs

CAT is seeking a Director of Development to lead our transformative plans for the regeneration of our Llwyngwern Quarry home, and lead our fundraising, marketing and comms, policy and partnerships.

You will have excellent fundraising knowledge, skills and experience, as well as knowledge of marketing and comms, and the ability to network and influence key stakeholders

About CAT

The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world-leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Mid Wales.

CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.

Key activities include a visitor centre where groups can see solutions in action, residential short courses, vocational training and postgraduate degrees in a wide range of sustainability-related topics, with online courses and events offered alongside in-person learning.

CAT has ambitious and transformative plans to scale up what we do in response to the climate and biodiversity emergency.  It is an exciting time to join the organisation in a senior leadership role.  We have a £25 million redevelopment plan for our Llwyngwern Quarry home, known as Cynefin.  We have secured £13.5 million from the UK and Welsh Government through the Mid Wales Growth Deal and private match funding for the first phase.  The Director of Development will lead the capital fundraising campaign as well as playing a key role in the charity’s Senior Management Team and leading and managing the fundraising, marketing and communications, and Innovation Lab teams.

The postholder will bring substantial senior fundraising experience and a strong track record in effective and collaborative leadership. In addition, experience of strategic leadership in policy and communications and marketing would be an advantage.

Job details:

DoD250514

Area of Responsibility: Leadership of CAT’s fundraising, marketing, communications, policy and partnerships

Responsible to: Co-Chief Executive Officer (Co-CEO)

Responsible for: Staff employed within the fundraising, marketing and comms, and Innovation Lab teams

Contract type: Permanent

Responsibility Grade: 9 (£54,000 - £67,200)

Location: Flexible: home-working with regular visits to the CAT eco centre near Machynlleth

Hours: Full time: 37.5 hours per week (1.0 FTE).

Working Days: Usually Monday to Friday. Occasional weekend and evening working.

Salary and employee benefits:

£54,000 per annum

CAT offers a generous annual leave allowance of 25 days p.a., plus bank holidays (usually 7-8 days), plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).

CAT also offers an attractive package of employee benefits, including:

· a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre

· 40% discount on retail goods purchased from CAT

· Opportunities for CPD training, qualifications & professional memberships to be funded by CAT

· Opportunity to take 1 CAT short course per year free-of-charge

· the opportunity to purchase additional holiday days

· a ‘Cycle to Work’ scheme

· 5% pension contribution

· generous maternity and paternity entitlement and Death In Service benefit

· 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.

Work remotely: See Location

Application deadline: 5pm 15 June 2025

Interviews to be held: week commencing 23 June 2025(on site)

Expected start date:  As soon as possible

Overview of Role

1. The Director of Development is responsible for developing and leading strategies to grow the organisations financial resources, supporter base and brand recognition. The Director of Development will lead and manage the fundraising team and have overall responsibility for ensuring the effective leadership and management of the Marketing and Comms and Innovation Lab teams in conjunction with the Co-Heads of Marketing and Comms and Innovation Lab Manager.

2. The Director of Development is responsible for developing and implementing a fundraising strategy, tactics and plans, to deliver the multi-million pound revenue funding needed for CAT to meet its strategic ambitions as well as to build up its reserves.

3. The Director of Development is responsible for developing and delivering the capital fundraising campaign to secure the Mid Wales Growth Deal funding and raise the private match to enable us to deliver on Cynefin.

4. The role involves developing and delivering strategies for increasing core and project-focused income from individual donors, charitable trusts, statutory sources and companies.

5. The post involves development of fundraising bids and pitches in support of the above.

6. The Director of Development will build and maintain strong and trusted senior level relationships with key stakeholders in government, funders, high net worth individuals, corporates and partner organisations

7. The post holder will lead on enhancing CAT’s approach to measurement of impact and ensuring effective systems are in place for monitoring and evaluation.

8. The post will be responsible for oversight of marketing and communications, including ensuring effective marketing and communications strategies are developed, implemented, monitored and evaluated

9. As a key member of CAT’s Senior Management Team, you will play a significant role in the overall leadership and management of the organisation and in particular you will make a significant contribution to the refinement and delivery of our vision, mission and values

10. The postholder will be responsible for setting and managing the budget.

Main Responsibilities

FUNDRAISING AND INCOME GENERATION

· Develop and clearly articulate the case for support for CAT that positions it for fundraising success. Determine the most effective way of positioning its case as compelling and unique.

 ·         Develop, implement and evaluate a comprehensive fundraising programme that meets the needs of the organisation. This includes setting the overall goals and objectives for fundraising, alongside the Co-CEOs and leading the delivery of strategies to achieve these goals.

·Identify, prioritise, cultivate, solicit and steward a major gifts portfolio that includes individuals and organisations, with a particular emphasis on trusts and foundations.

· Working closely with the Co-CEO, refine and lead the organisation’s strategy for securing increased support from statutory sources, including Welsh and UK Government.

· The post will be responsible for oversight of fundraising, including ensuring effective fundraising strategies are developed and implemented for increasing giving, recruitment and retention of members and supporters including legacies, as well as for trusts and corporates.

· Work closely with the Co-CEO, Head of Eco Centre and Project Director to update on progress with funding and funders requirements.

· Lead the development of funding bids and tenders, working with the Co-CEO, Head of Eco Centre, Head of School, fundraising team, trustees and other staff across the organisation.

· Build the realisation of core funds and overhead costs into all bids and tenders.

· Work with the Co-CEO and Management Accountant to ensure strong systems are in place for the financial management of projects and the realisation of projected core and overhead contributions.

·Work collaboratively with colleagues to create robust systems for prospect research, stewardship and contact management.

·Provide regular reports on progress and results with prospects in portfolio.

·In collaboration with the Co-CEO and other senior managers, establish and maintain links with the government, business and voluntary sectors with a view to attracting financial support.

·         In collaboration with the Co-CEO oversee CAT’s external networking and advocacy, in collaboration with staff across the organisation.

·         Lead on embedding the measurement of impact of the charity’s activities across the organisation.

COMMUNICATIONS

 · Working with the CoCEO and Co-Heads of Marketing and Comms, provide leadership to the organisation’s communications and marketing work.

· Working with the Marketing and Comms team, create and oversee the delivery of a marketing and communications strategy that will enhance and build upon CAT’s excellent reputation and enable the effective marketing of CAT’s services and communication of key messages.

·Advise and support the Marketing and Comms team in relation to brand-building, campaigns, supporter mobilisation, media relations and defensive PR.

Working with the Co-Heads of Marketing and Comms and team, develop and update a record of key information and clear and consistent messages about CAT’s work, goals and achievements. Oversee the implementation of key messages in CAT’s communications.​

STRATEGIC AND MOTIVATIONAL LEADERSHIP

· Provide inspirational, collaborative and effective leadership over the range of CAT's fundraising and development activities, harnessing the commitment and knowledge of the staff.

OTHER

• To undertake such other duties and responsibilities as required by the Co-CEO.

 THE PERSON:

Candidates for the role must bring substantial experience and broad expertise and contacts in fundraising, including managing and supporting a fundraising team.

You will have a proven track record of generating significant funds through trust, statutory and corporate sources and from individual giving, preferably including prior success in leading a multi-million capital campaign as well as driving increased core income.

You will need strong experience and skills in networking and developing relationships with individuals and organisations.  Experience of leading marketing and communications work would be an advantage.

Candidates should also have a wide range of business development and communications skills including entrepreneurial flair, excellent communication and inter-personal skills and strong organisational abilities.

Empathy and enthusiasm for the purpose, values and challenges of CAT are essential, together with a collaborative and determined leadership style and the gravitas and presence to inspire confidence at a variety of levels.

Applications should be forwarded to vacancy email address by the deadline stating the job title in the Subject line.

Any queries should be addressed to vacancy email address

Applications are required, CVs will not be accepted.

Please visit our website for further details

Sightsavers is looking for an experienced international development, policy or education professional to help us influence the development of inclusive education and international development policy.

Salary: Local terms and conditions apply

Location: Tanzania - Dar es Salaam, Nigeria - Abuja, Kenya - Nairobi, Sierra Leone - Freetown

Contract: Two-year Fixed-term Contract

Hours: Full-time (35 hours) or part time (28 hours) with some flexibility around hours worked

About the role

We are looking for an experienced international development, policy or education professional to help influence the development of inclusive education and international development policy.

We believe quality, inclusive education is a human right and should be available to all children, irrespective of gender, disability, learning requirements, socio-economic background, geographical location, ethnicity and any other distinguishing characteristics.

As Policy Officer- Inclusive Education, you will Conduct Sightsavers' policy analysis and work with the Senior Policy Adviser on global influencing on education, with a particular focus on the inclusion of people with disabilities in line with Sightsavers thematic strategies. You will support engagement with key external stakeholders and influence the development of inclusive education and international development policy.

You will support Sightsavers work to ensure children with disabilities can access equitable and inclusive, quality education by:

• Conducting high quality policy analysis and generating evidence to support Sightsavers' policy objectives in education
• Contributing to the delivery of Sightsavers' education policy objectives, including through engagement with relevant national and international policies and processes
• Engaging with different networks and representing Sightsavers at relevant external forums to disseminate evidenced based analysis that influence target audiences

Whilst prior experience of education policy is not essential for this role, an understanding or background in International Development and an awareness of inclusion for marginalised groups is needed, as well as the ability to represent Sightsavers to external bodies.

This is an ideal opportunity to utilise your knowledge of education, international development, advocacy and / or policy to influence education and international development policy and champion every child's right to an inclusive and quality education.

There may be some travel required for this role but there is flexibility around this.

Requirements

To succeed in this role you will have:

Essential

• Experience of conducting policy analysis
• Working experience or educational understanding and awareness of the international development sector, including issues relating to education, inclusion and human rights
• Experience of supporting policy and influencing work at national or international levels
• Understanding of issues relating to education, inclusion, human rights, or social development
• Ability to represent the organisation to external bodies
• Strong analytical skills and ability to think strategically
• Effective English language communication skills, both written and verbal
• Ability to deal with complex ideas and concepts
• Relationship building skills with internal and external stakeholders

Desirable

• Experience of conducting education policy analysis would be highly beneficial.
• Awareness of the challenges faced by learners with disabilities

This is a varied role, please read the full for further details.

Benefits

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) at least once per month.

We anticipate that the evaluation process will include a two-stage verbal interview and a written task

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency (MDS) administered by the . Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.

Luminary Ltd provides training, employment and community to some of the most disadvantaged women in London. We use baking as a tool to guide women towards employability and independence. We work alongside women who have experienced gender-based violence and live with ‘multiple disadvantage’. Our primary focus is helping these women achieve employment and reach independence - breaking the cycle of poverty, violence and disadvantage.

How we achieve our Mission

Over our two-year programme, women learn to bake, gain a catering qualification and develop transferable skills such as budgeting, interview techniques and resilience.  Women gain valuable work experience through our sister organisation, Luminary Bakery, as well as being paired with a volunteer mentor who helps her develop her career next steps.

Who we are

Luminary consists of two entities working towards a shared purpose.

Luminary Ltd is a registered charity that provides training and support programmes for women who have experienced violence and disadvantage. Luminary Limited runs the Employability Support Programme, offering training, mentoring, and trauma-informed guidance to women on their journey to independence.

Luminary Bakery Ltd contributes to Luminary’s social impact by offering work experience placements, apprenticeships, and job opportunities for graduates of the charity’s training programmes. Luminary Bakery produces beautiful, artisanal baked goods and is working toward generating sustainable income to fund the charity.

The role you are applying for is with Luminary Ltd (LL), the charity arm of Luminary. While our charity and business work closely together, LL is the employing entity for this position.

The role
Luminary is entering an exciting phase in its development, transitioning from a small, founder-led start-up into a medium-sized charity. Over the past two years, we’ve experienced growth in our income, primarily through trusts and foundations. Building on this momentum, and with generous support from Comic Relief, we are now recruiting our first in-house fundraiser.

Location: Hybrid (3 days based on Luminary site and 2 days from home)

Salary: £45,000 per annum

Contract: Permanent, full time (40 hours per week) 

Reports to: Luminary Limited CEO

Holidays: 28 days annual leave plus bank holidays (plus 4 reflection days) 

How to apply: Please include your CV and cover letter outlining your qualifications, experience and interest in the position. Applications without a cover letter may not be considered.

Closing application date: 14 June 2025

Interview dates: 19 & 20 June 2025

Key Responsibilities: 

• Develop and implement a fundraising strategy to define and meet annual income targets from various income streams, identifying opportunities for income growth. 
•  Research, identify and apply for grants and funding opportunities from trusts and foundations, and corporates. 
• Research, cultivate and manage relationships with prospective funders and individual donors. 
• Develop compelling funding proposals and pitches.
• Support the development and delivery of a communications strategy to support fundraising.
• Organise and support fundraising campaigns, events and initiatives to engage donors and stakeholders. 
• Monitor and report on fundraising performance, agreeing realistic targets and taking steps to maximise Luminary’s funding opportunities in order to fulfil financial targets.
• Take an active role in the Senior Leadership Team to ensure efficient management of the charity and attend quarterly Trustee Board meetings.
• Stay up-to-date with trends and best practices in fundraising, ensuring compliance with relevant regulations and standards.

Essential:

Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010

Five years + experience in fundraising contributing to strategy as well as delivery.

Demonstrated  success in fundraising  with a proven track record of securing significant income from trusts and foundations, and/or major donors and corporate partners.
Skilled in relationship-based fundraising with experience of donor cultivation and stewardship to secure long-term partnerships.
Exceptional written and verbal communication skills with the ability to develop compelling funding proposals, persuasive pitches and impactful reports.
Experience in financial planning including creating and managing budgets, and financial analysis skills to track and report income performance.
Strategic and innovative thinker able to identify, assess and pursue new funding opportunities aligned with charity goals.
Highly organised, self-motivated and proactive with the ability to manage multiple priorities and work independently.
A genuine passion for Luminary’s mission, with a strong commitment to empowering women and creating social change.

Desirable:
-Experience in individual giving.
-Knowledge of social media strategy and experience running successful social media fundraising campaigns.
-Familiar with CRM systems.
-Experience of working with a communications team or agency.

Perks: 

20% employee discount available online

Free barista coffee when on-site at Stoke Newington cafe

50% off Luminary food and drink when on-site at Stoke Newington cafe

Warehouse Operative

Nottingham NG7

Salary:£24434 per annum

Location:Nottingham, NG7 2SD

Hours:Full Time, 37.5 hours per week

Benefits:25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to:Warehouse Manager

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more by going to our website. 

The Role

To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Fork Lift Trucks (training provided). Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.

Key duties and responsibilities:

1. Operations

• Undertake all warehouse duties, ensuring effective, safe and efficient co-ordination and distribution and of food
• To work to performance indicators so that stock is accurate and delivery routes are efficient to allow the organisation to grow
• To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
• Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
• Undertake van/Fork Lift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
• Ensuring great customer service in delivery
• Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
• Keep vehicles refuelled, maintained, operational and clean and tidy, ready for the next delivery run
• Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
• Undertake all checks and procedures from pre-delivery to post-delivery
• Ensure lock up, parking and storage of vans and equipment following completion of deliveries

2. Volunteer Communication & Co-ordination

• Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered and teams work effectively
• Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
• Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
• Participate in end of day reviews and planning for the next day’s activities
• Maintain excellent relations and communications with volunteers, staff, food suppliers and charities, at all times

3. Standards

• Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
• Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)

4. Administration

• Ensure that food movements are accurately logged on the electronic stock management system
• Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
• Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.

Person Specification - Skills, Qualities & Experience

Skills

• Excellent, clear and proactive communication skills, both internal and with external stakeholdersTeam working skills, including both the ability to delegate and to develop people with a positive approach
• Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
• All round good health and ability to do physically demanding work at times
• A positive and creative attitude in support of our FareShare & partners values
• A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
• A flexible work approach, including a willingness to cover alternative shift rota

Qualifications

• Up-to-date driving license
• IT literacy, in particular of using Microsoft applications (Outlook, Word
• Sound numeracy skills
• Qualifications in Food Hygiene, Health & Safety as it applies to food distribution (or if not it is essential that you have the commitment to training in these areas

Desirable Experience

• Experience of working in a warehouse environment, preferably with food
• Experience of working with individuals who may feel vulnerable or need support
• No major endorsements on license such as DR, DG or IN. Successful candidates will have a full clean UK driving license (6 points or less will be considered)
• Previous multi-drop experience is preferred however not essential.
• The role requires manually loading stock into a van (up to 20/30kg) and unload each delivery
• A good geographical knowledge of the County and surrounding area would be helpful.

Values and behaviours 

• A commitment to Equal Opportunities
• An appreciation of FareShare Midlands’ mission and vision
• Flexibility of approach and ability to work in a team
• Proven ability to develop and maintain good working relations, with both internal and external audiences

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

                                     We will be actively interviewing applicants as they apply.

Centre Support Assistant

Harrogate, North Yorkshire

Part-time, 22.5 hours per week, some evening and weekend work may be required

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Donations Sorting Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

We are currently looking for two Centre Support Assistants to join our Retail, Services and Operations team.

The role will be interesting and varied and will provide support across departments to ensure the centre is able to operate efficiently and effectively 7 days a week. We recognise that this a varied role and all appropriate training will be provided, to ensure you possess the knowledge to effectively operate as part of all our customer facing teams, as well as within our donation centre.

Reporting to the Centre Manager, as Centre Support Assistant, your primary role will be to provide a professional and warm welcome to the Yorkshire Cancer Research Hornbeam Centre. You will undertake administrative tasks to support the delivery of the Active Together Harrogate service and the smooth running of the centre. You will also provide cover across our Donation Centre, Delivery Team, Café and Hornbeam Shop as required.

Specifically, you will:

• Help create a welcoming, professional atmosphere and deliver high standards of customer service for all donors, customers and supporters.
• Establish good working relationships with all visitors to the centre.
• Show responsibility for personal health and safety and security, and that of others in the conduct of the role.
• Take ownership of all workplace areas ensuring a high standard of presentation, cleanliness and functionality throughout.
• Respond to and report safeguarding concerns in line with Yorkshire Cancer Research safeguarding policy and procedures.
• Communicate in person, by phone or in written communication to provide information about the Active Together service and wider charity.
• Support Active Together service users to navigate the service and sign-post to approved educational, health and wellbeing resources as necessary, ensuring information is up to date.
• Process referrals and questionnaires, handle eligibility queries and bookings, working closely with the Service Manager and delivery team to ensure consultations and classes are appropriately booked.
• Follow all policies and procedures to contribute to the smooth running of the Donation Centre.
• Ensure donations are sorted and stored appropriately and in-line with Yorkshire Cancer Research procedures.
• Accompany a member of the team to carry out deliveries and collections of furniture and goods across Yorkshire, to and from shops and customers, including disposal of waste materials.
• Assist in all aspects of running our café at Hornbeam Park, including opening and closing procedures, food production, preparation of hot drinks, till operation and cleaning tasks.
• Assist in all aspects of running our shop at Hornbeam Park, including merchandising, till operation and cleaning/tidying tasks.

About You

To be considered for this role, you will need:

• To ideally be educated to GCSE standard including Maths and English.
• To have previous experience in a customer facing role and a high level of commitment to customer care is essential.
• To have proven administration experience and experience of maintaining accurate records is essential.
• To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook. 
• To be up to date with safeguarding and confident in raising any concerns. 
• To have a good knowledge of GDPR requirements and how to apply them is essential.
• To enjoy delivering excellent customer service and customer/supporter interaction.
• To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal. 
• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
• To have strong organisational skills and a high level of accuracy and attention to detail.
• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
• A check on your employment history by seeking two references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• A DBS check

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 June 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

The National Youth Agency is looking for a new Associate Tutor/Assessor to join our Academy Team.

Hours: As and when required
Salary: £120 per day
Remote: This role is homebased/remote working

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.

To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutor/Assessor Associates.

Our Academy Tutor/Assessor Associates will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.

The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.

The Academy Team are reflective expert trainers and facilitators. They support the development of knowledge and skills; deliver innovative and engaging training that benefits youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.

The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.

You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.

Key responsibilities for this role will include:

• Developing and delivering training along with the development of programmes (including accredited training).
• Supporting learners and monitoring their progress through regular reviews and assessments.
• Contributing to the ongoing development and improvement of resources and processes.
• Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
• Ensure all learners have a supportive and positive learning experience
• The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
• Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
• Ensure the NYA follows best safeguarding best practice.
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
• Participating in team meetings, session planning and evaluation meetings.
• Compliance with all NYA policies and procedures.
• Compliance with all safeguarding policies and health and safety requirements.
• Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.

Please refer to our Candidate Pack for more information on the role and the requirements.

How to Apply:

Please download our applicant pack to find out more about the role and requirements.

To apply, please submit the following via our online application platform.

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221839

Victim Support has an exciting opportunity to help lead our specialist services for victims of crime in County. We are looking for a Domestic Abuse Team Leader to work in Cumbria.

The role is home based with a requirement to work from our County wide Victim Support offices, within the Police stations across the county.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

* Flexible working options including hybrid working
* 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
* An extra day off for your birthday & options to buy or sell annual leave
* Pension with 5% employer contribution
* Enhanced sick pay allowances, maternity & paternity payments
* High Street, retail, holiday, gym, entertainment & leisure discounts
* Access to our financial wellbeing hub & salary deducted finance
* Employee assistance programme & wellbeing support
* Access to EDI networks and colleague cafes
* Cycle to work scheme & season ticket loans
* Ongoing training & support with opportunities for career development & progression

About the Role:

The role of the Domestic Abuse Team Leader is to provide operational support and management to a team of Independent Domestic Violence advisors (IDVAs) that provide a high-quality frontline service to victims of domestic abuse in Cumbria. This will include those at the highest risk of harm and victims of rape and serious sexual assault.

To be successful in this role you will be flexible and proactive, have knowledge and experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. A proven track record of managing a team delivering services of similar nature and scope, including performance management and staff development is essential. You will have experience of voluntary and statutory agencies, including a good understanding of the criminal justice, health and social care sectors.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Sightsavers is looking for an experienced international development, policy or education professional to help us influence the development of inclusive education and international development policy.

Salary: € 32,025 - €37,676.00

Location: Ireland, Dublin

Contract: Permanent

Hours: Full-time (35 hours) or part time (28 hours) with some flexibility around hours worked

About the role

We are looking for an experienced international development, policy or education professional to help influence the development of inclusive education and international development policy.

We believe quality, inclusive education is a human right and should be available to all children, irrespective of gender, disability, learning requirements, socio-economic background, geographical location, ethnicity and any other distinguishing characteristics.

As Policy Officer- Inclusive Education, you will Conduct Sightsavers' policy analysis and work with the Senior Policy Adviser on global influencing on education, with a particular focus on the inclusion of people with disabilities in line with Sightsavers thematic strategies. You will support engagement with key external stakeholders and influence the development of inclusive education and international development policy.

You will support Sightsavers work to ensure children with disabilities can access equitable and inclusive, quality education by:

• Conducting high quality policy analysis and generating evidence to support Sightsavers' policy objectives in education
• Contributing to the delivery of Sightsavers' education policy objectives, including through engagement with relevant national and international policies and processes
• Engaging with different networks and representing Sightsavers at relevant external forums to disseminate evidenced based analysis that influence target audiences

Whilst prior experience of education policy is not essential for this role, an understanding or background in International Development and an awareness of inclusion for marginalised groups is needed, as well as the ability to represent Sightsavers to external bodies.

This is an ideal opportunity to utilise your knowledge of education, international development, advocacy and / or policy to influence education and international development policy and champion every child's right to an inclusive and quality education.

There may be some travel required for this role but there is flexibility around this.

Requirements

To succeed in this role you will have:

Essential

• Experience of conducting policy analysis
• Working experience or educational understanding and awareness of the international development sector, including issues relating to education, inclusion and human rights
• Experience of supporting policy and influencing work at national or international levels
• Understanding of issues relating to education, inclusion, human rights, or social development
• Ability to represent the organisation to external bodies
• Strong analytical skills and ability to think strategically
• Effective English language communication skills, both written and verbal
• Ability to deal with complex ideas and concepts
• Relationship building skills with internal and external stakeholders

Desirable

• Experience of conducting education policy analysis would be highly beneficial.
• Awareness of the challenges faced by learners with disabilities

This is a varied role, please read the full for further details.

Benefits

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) at least once per month.

We anticipate that the evaluation process will include a two-stage verbal interview and a written task

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency (MDS) administered by the . Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.

BUILD Project – Support Officer

Are you passionate about making a difference in your community and have any experience in supporting individuals?

Hours Part-Time 25 hours per week. Fixed Term to 31 August 2026

Salary £19,957 86 per annum (£27,941 FTE) plus enhanced benefits

Closing date 11/06/2025 5:00 pm

Interview dates: w/c 16 June 2025

Organisation: Voluntary Action LeicesterShire

BUILD Project – Building up Individuals for Life and Development

Join our Team and help to transform lives

Voluntary Action LeicesterShire (VAL) helps people in local communities to change their lives for the better, through direct service delivery and by supporting the local voluntary and community sector.

The Building up Individuals for Life and Development (BUILD) Project partnership is funded to provide comprehensive support packages for individuals aged 19 and over. BUILD will work across rural Leicestershire cluster areas identified by our extensive knowledge of and engagement with areas where there are gaps in community based services.

The Project will work with those who are disengaged, feel socially excluded and face multiple barriers, offering a varied, supportive and bespoke skills and personal development approach. This role will play a crucial role in supporting participants. You will identify project participants and conduct person-centred assessments with them. You will be responsible for creating strength-based personal development plans as well as providing ongoing support and guidance in order to help the participants grow in confidence, build skills and gain control of their lives.

Your role will work to increase participation in volunteering and advice on self-employment and entrepreneurship, building networks to share best practice through shared learning. You will be expected to collaborate with our experienced partners Rural Community Council (RCC) who work to improve wellbeing, increase resilience and tackle disadvantage across rural areas and CASE who work to promote social enterprise and rural community development. You will make a tangible impact on individuals’ lives and local communities, fostering sustainable change.

Applicants will need to demonstrate a passion for and experience in supporting individuals to identify and achieve personal goals combined with an established understanding of barriers preventing individuals from accessing support. Proven skills in engaging and motivating individuals (both face to face and remotely), networking to achieve outcomes and an ability to develop high quality information and resources are also necessary. Experience of delivering work readiness workshops to groups and tailored individual interventions in support of personal skills development would be a great advantage.

The role requires confident communicators with experience track in providing impactful support and training, working in diverse communities across the County. You will have a proactive and dynamic approach, excellent organisation skills, a keen eye for detail combined with the ability to process detailed information, manage relationships, prioritise and multitask.

The project team will work to KPI’s, so flexibility and a “can do” attitude are a must.

Voluntary Action LeicesterShire (VAL) is a sector leading diverse and ambitious organisation, with a vision for growth. You will benefit from a competitive salary, a flexible and supportive working environment, 25 days annual leave, rising with service, plus bank holidays and a 6% employer pension contribution.

Closing date: Wednesday 11 June, 5pm
Interviews: Week commencing 16 June 2025 

Peer Support Worker

Salary: £27,008 per annum (£17,285.12 pro rata)
Hours per week: 24 hours per week
Location: Phoenix Rehabilitation Unit, Springfield Hospital, SW17 0YF.

Have you experienced mental health challenges and want to inspire others with your recovery? Join them!

Our client are looking for someone who brings compassion, resilience, and lived experience to the role of Peer Support Worker at their Phoenix Rehab Unit in Springfield Hospital.

This is a meaningful opportunity to use your personal journey to support individuals navigating their own recovery. As part of a dedicated multi-disciplinary team, you’ll offer emotional and practical support to inpatients and continue to work with them in the community after discharge, helping them build confidence, independence, and essential life skills.

You will:

• Use your own lived experience to build trust and inspire hope
• Support service users in developing coping strategies, social skills, and independence
• Assist individuals in identifying goals and personal interests
• Help monitor progress and recognise early signs of relapse
• Facilitate connections with community resources and services
• Support reconnection with family, friends, and wider networks
• Provide up to 12 weeks of follow-up in the community post-discharge
• Maintain accurate records and contribute to service evaluations
• Promote recovery-focused, strength-based approaches in all interactions

You bring:

• Personal lived experience of mental health challenges (essential)
• A willingness to share your recovery journey appropriately
• Excellent communication, listening, and organisational skills
• Confidence using Microsoft Office and recording notes
• The ability to work independently and as part of a multidisciplinary team
• A strong understanding of boundaries, safeguarding, and confidentiality
• A commitment to promoting diversity, inclusion, and anti-stigma principles
• The ability to travel across boroughs using public transport

About the Unit:

The Unit is a 16-bed specialist inpatient rehabilitation facility supporting people with enduring mental health conditions. They provide 24-hour care in a supportive environment that bridges the gap between hospital care and independent living. You’ll join a forward-thinking team that prioritises patient empowerment and sustainable recovery.

About them:

They’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Their experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. They combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. They partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. They focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

A site visit will take place on Wednesday 18th June at the Unit.
Face-to-face interviews will be held the following week — date to be confirmed.

Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-221842

Reporting to the Director of Finance you will

• Protect and grow Parish Contributions from churches
• Undertake targeted work to help Minster Communities to fund their paid ministry
• Engage with church leaders to promote the theology and culture of giving.

In your role you will act as a consultant to churches from a variety of contexts to help them to develop a strong culture of generosity and build financial resilience.

If you have:

• an understanding of churches and the importance of giving
• the ability to read and understand accounts
• great communication skills and the ability of influence people
• good organizational skills and experience with spreadsheets

…then we are keen to hear from you.

We encourage applications from UKME/GMH candidates, who are currently under-represented in the organization. 

The Diocese of Leicester, part of the Church of England, is committed to the safeguarding, care and nurture of everyone within our church community.  We follow the Church of England's Safeguarding Policies and the relevant statutory legislation and guidance.  We believe that safeguarding is everybody’s business.  A Basic DBS is required for this post.

ABOUT THE ROLE

The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.

JOB DESCRIPTION

Job Title: Fundraising and Communications Executive

Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.

Reports to: Head of Fundraising

Contract type: Permanent

Hours: Part-time (up to 22.5 hours a week, with hours and working pattern negotiable)

Salary: £15,795 - £16,380 per annum (FTE £25,974 - £26,936)

JOB PURPOSE

The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

Specific role duties

Supporting the fundraising strategy

• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.

• Lead on the implementation of fundraising communications across channels.

• Responsible for small to medium size trust and grant applications, including horizon scanning

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support fundraising and training.

Email marketing

• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

PERSON SPECIFICATION

Knowledge, training and qualifications

Essential

• Understanding of charitable organisations.

• Understanding of principles of communications, marketing and fundraising.

Desirable

• Understanding of issues facing families in Havant and South East Hampshire.

Experience

Essential

• Experience of working in a communications or marketing role.

• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.

• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.

• Experience of managing a diverse workload in a busy environment.

Desirable

• Experience in utilising a CRM database to improve administrative systems.

• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.

• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.

• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.

• Experience in upholding and applying brand guidelines in various forms of content.

• Experience in communicating expert information/advice to wider audiences.

Skills

Essential

• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.

• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.

• Strong time and project management skills.

• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.

• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.

• Strong interpersonal skills.

• Ability to work autonomously and demonstrate initiative.

• A team player committed to working collaboratively to achieve results.

• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.

• Ability to learn and better utilise IT systems.

• Ability to deal with sensitive information with discretion and to always maintain confidentiality.

Safeguarding

Our organisation implements safeguarding protocols in all aspects of service delivery and operations; we are committed to safeguarding and promoting the welfare of young people and vulnerable adults. All successful applicants will be required to undertake an enhanced DBS check with the relevant barred checks in line with the role.

Other requirements

• A commitment to treating your colleagues fairly, consistently and with respect (Essential)

• An interest in and understanding of OTR’s mission and strategy (Essential)

• Resilient, creative, determined and hard working (Essential)

WHAT WE OFFER YOU

We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.

As an employee, you will receive the following benefit package:

• Generous annual leave entitlement including bank holidays

• Flexible start and finish times between core hours of 8am and 6pm

• Flexible hours to take time off for medical appointments and caring responsibilities

• Hybrid working

• 3% employer pension contribution if eligible

• Paid sick leave

To apply

Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:

• why you believe you are right for this role.
• why you wish to work at OTR.
• detailing your experience in all ‘essential’ criteria of the person specification

Registered charity number 1064275

Limited company 3333729

Funded by the National Lottery Community Fund

Role Purpose 

The Head of Research, Policy and Insights will join the Senior Leadership Team (SLT) alongside the Head of Operations, Head of Programmes and Engagement and Head of Marketing and Communications. This role is pivotal in guiding OKRE’s strategic direction, leveraging research to inform programme and policy development, and advocacy efforts.

You will lead the expansion and application of OKRE’s distinctive research activities (see Playing with Videogame Culture, and Entertainment Industries Taskforce), developing and delivering an ambitious programme of work that helps transform understanding of entertainment media, its impacts, and the ways different communities work with it. 

A key focus will be development of an “Entertainment Impact Index”, a key recommendation from OKRE’s report ‘Delivering social impact in entertainment content – priorities, approaches & challenges.’ This new framework will complement existing impact measurements, supporting cross-sector collaboration and shared learning. 

Engaging with trends in entertainment, including technological developments such as AI and machine learning, and approaches to charity and social impact, your role will involve identifying challenges and opportunities. You’ll develop strategies to measure and assess the impact of OKRE’s work, ensuring data informs both annual planning and growth opportunities. 

Key Responsibilities:    

Leadership and Strategy  

• Work with fellow SLT members to develop and implement organisational strategies that embed a research and insights-led culture within the charity. 
• Craft and execute strategies for OKRE’s research and policy work, broadening the organisation’s reach and impact.
• Lead OKRE’s work with research consultants and work with other senior team members to develop and support colleagues across our staff and associate team working on insights and policy activities.
• Keep abreast of developments in entertainment and media (including tv, film, video games, creator content) as well as social impact, behaviour change and narrative change sectors, to support the dissemination and use of that knowledge across the organisation and beyond.

Programme design and delivery  

• Lead on the development and delivery of a high impact programme of research and policy projects, spearheading major initiatives, such as the Entertainment Impact Index, and running regular convenings with key industry figures to develop actionable tools. 
• Manage research materials, ensure regulatory compliance, and provide quality assurance on research, data and insight-related work in service of the charity’s goals and objectives. 
• Provide insights to the wider OKRE team on key sector trends and opportunities relevant to programmes such as the OKRE Summit and OKRE Fund. 
• Evolve evaluation strategies and provide practical support to team members to assess OKRE’s work, understanding what difference the charity has made, and synthesise learning to inform future activity. 

Communication and Impact: 

• Commission research through internal panels or external agencies and produce tailored briefings and reports. 
• Turn research findings into sharp insights, impactful policy narratives, guides, tools, and training resources for the sectors we work with. 
• Represent the organisation at industry events, advocating on policy matters and advancing the organisation’s thought leadership.

Stakeholder Management 

• Seek out, build and maintain strong relationships with key organisations, funders and partners working in entertainment, charity, research and policy fields.
• Be a passionate advocate for and support the whole team to adopt an insights and evidence-based approach to their work. 
• Define and advance a clear learning agenda based on the needs of key stakeholders in the business. 

Skills & Experience 

• Proven experience in strategic planning and delivery within research and policy environments. 
• Demonstrable success in identifying emerging policy opportunities and applying research-led approaches to boosting organisational influence. 
• Senior level experience managing research and policy portfolios, with budget accountability in commercial or charity sectors. 
• Expertise in deploying quantitative and qualitative research methodologies, tools, with a track record in informed policy advocacy. 
• Proven ability to translate complex data into actionable insights for a range of stakeholders. 
• Excellent written and verbal communication. 

Ideally you will be: 

• Resourceful with ability to think laterally to problem solve, tracking and reviewing progress to adjust accordingly. 
• Happy to take ownership of projects, managing your own time while communicating clearly with others where deliverables are interdependent.      
• Passionate about entertainment and its potential to shift perceptions.   
• Confident with putting forward ideas, asking for and responding to feedback and coming up with actionable plans to make things happen.   
• Able to establish rapport and build positive working relationships with a variety of people.   
• Delivery focused with excellent attention to detail.   
• Enjoys a fast-paced and evolving environment [complex/start up] 
• Excited about hybrid working as part of a small but growing team, where you can play a positive part in shaping the organisation’s work and its working culture.   

If you believe you have the skills and passion to succeed, we encourage you to apply. We are eager to hear from individuals who are enthusiastic about learning and growing with us. 

What you will receive on top of your salary:    

•  Optional enrolment into OKRE’s workplace pension scheme.    
• Free access to Wellcome’s onsite Nuffield Gym.    
• Access to Employee Assistance Programme.    
• Access to a varied menu of hot and cold food options at Wellcome’s staff food outlets, at prices substantially lower than Central London averages.    
• Great views over the city from our 6th floor central London office opposite Euston station. We are based in the building that houses the Wellcome Collection, a museum and library connecting science, medicine, life and art.    

How to apply for this role:  

To apply please send a CV and cover letter. Together, these should clearly set out how you meet the skills and experience required and why you are applying for this role at OKRE. Candidates will be shortlisted for interview on this basis.  Please send them to officemanager{@}okre{dot}org by Monday 9th June  

 Diversity and Inclusion    

Diversity and inclusion are at the heart of everything we do and we actively encourage applications from those at different life stages.    

We are committed to creating an environment where all employees, workers and job applicants can thrive.    

We work to make our recruitment processes as inclusive as possible. If you would like us to make adjustments during the application process, please contact us by emailing officemanager{@}okre{dot}org with the subject line ‘Application Process’.     

  We expect our team to treat others on their merits and challenge any form of direct or indirect discrimination, victimisation, or sexual, racial or any other type of harassment.   

 Feedback & process    

We receive a high volume of applications to our open positions and consequently can’t provide feedback to every application. We will confirm receipt of your application via email.    

 We will invite shortlisted applicants to online interviews on 16th or 17th June.   

Final interviews will be held in person at our central London office on 24th or 26th June.  

 All candidates selected for interviews will receive feedback if requested.    

About the Role

We are looking for an IT Support Engineer to join our team, ensuring the smooth running of our IT systems and providing excellent customer service. This is an exciting opportunity for someone looking to apply their technical expertise in a dynamic and engaging environment. You will play a key role in resolving IT issues, maintaining positive relationships with users, and supporting daily IT operations across the Museum and Gardens.

Key Responsibilities

  • Respond to IT technical support tickets and troubleshoot hardware, software, and network issues.

• Set up and maintain new and existing devices, including desktops, laptops, and network equipment.

• Assist in improving IT processes and support cybersecurity measures.

• Manage user accounts, permissions, and access issues on the network.

• Support the IT team with system upgrades and projects.

• Ensure accurate recording of IT support activities and maintain documentation.

About You

In this role, you’ll bring a hands-on approach to IT support, with a strong problem-solving mindset. You will be someone who thrives on helping others, demonstrating excellent communication skills with both technical and non-technical users. You will be adaptable, eager to learn, and committed to providing top-notch IT service in a collaborative team environment.

Key Qualities, Skills, and Experience

• Experience in 1st Line Support, assisting users with hardware, software and network issues.

• Strong technical abilities with a hands-on approach to troubleshooting and IT support.

• Excellent problem-solving and troubleshooting skills.

• Experience with IT support tickets and Helpdesk systems.

• Strong customer service focus with good communication skills.

• Knowledge of Microsoft 365 administration and Office Suite.

• Desirable: IT-related certifications (e.g., Microsoft, ITIL) or equivalent practical experience.

• Basic understanding of IT networks and security.

• Ability to work both independently and collaboratively within a team.

• Attention to detail and effective task prioritisation.

The closing date for completed applications is 10am on 16 June 2025.  Interviews will take place w/c 30 June 25.

We reserve the right to close this vacancy early if we receive sufficient applications for this role. Therefore, if you are interested, please submit your application as early as possible.

The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of minority background.​