Knowledge and policy manager jobs in abbots langley, hertfordshire
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Advisor & Trainer
Salary: £26,000 - £32,000 pro rata
Location: Across Brent Community Hubs and Advance Headoffice
Hours: 14 Hours per week
Contract: Fixed Term –12 months
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The postholder will support the delivery of a specialist domestic abuse (DA) project in partnership with Central London Community Healthcare NHS Trust (CLCH) in the London borough of Brent. The role aims to raise awareness and promote best practice in responding to domestic abuse across CLCH staff, improving support for patients impacted by domestic abuse. This will involve delivering training, workshops, and guidance to health professionals, providing consultancy on embedding DA response pathways, and helping CLCH navigate referrals to local domestic abuse support agencies. The role combines professional training, advocacy, and systems change to strengthen the health sector’s response to domestic abuse. The postholder will work across the Brent borough, attending community hubs and co-locating to deliver services when needed.
The postholder may be approached by staff seeking advice or consultation regarding male victims of domestic abuse. While the role’s primary focus remains on supporting women, the postholder will be open to supporting male victims through appropriate signposting and referral guidance. They will also be willing to undertake relevant training (e.g. Respect toolkit) to ensure inclusive and informed responses. Training will be provided.
A car may be desirable for this role, though not essential
About You:
To be successful as the Domestic Abuse Advisor & Trainer you will need the below experience and skills:
A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.
Experience in designing, delivering, and promoting engaging training and learning sessions on domestic abuse, tailored to professionals and stakeholders across a variety of settings.
Experience of partnership working and of maintaining excellent working relationships with a
range of stakeholders as well as experience of working within in multi-agency environment.
Ability to provide consultancy and guidance to multidisciplinary teams on domestic abuse-related issues, offering informed advice and support.
Excellent communication skills (listening, verbal, and written), with the ability to effectively collaborate with diverse professionals and stakeholders.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 8th June 2025
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Web and Digital Marketing Officer to join our team on a 12 month contract.
Are you passionate about using digital tools to make a real difference? Do you want your skills to directly support autistic children and young people? Join Ambitious about Autism as our Web and Digital Marketing Officer and help deliver innovative, high-impact digital communications.
In this varied and hands-on role, you'll support the execution of our digital strategy across websites, email and digital presence. Working closely with the Senior Brand and Marketing Manager, you'll run digital campaigns, manage our websites and email marketing, and create compelling content that brings our work to life. You'll also lead email marketing planning and content, using analytics to inform and evolve our approach.
This role is ideal for someone with a strong grounding in digital marketing – you'll have experience in using CMS platforms (Drupal or similar), and developing content across digital formats. You'll also be confident using tools like CRM and Mailchimp, SEO, PPC, and performance analytics.
We're looking for someone who has:
- Experience of managing online communication platforms
- Proven experience of implementing digital strategies
- Writing experience including writing for web and social media
- Experience of managing websites and using content management systems (e.g. Drupal) and experience of using email marketing platforms such as MailChimp
We're looking for a creative, proactive, and organised communicator who thrives in a collaborative environment. You'll need a keen eye for detail, a love of storytelling, and a genuine commitment to improving outcomes for autistic young people.
At Ambitious about Autism, we put children and young people at the heart of everything we do. We value difference, invest in our people, and create personalised, meaningful solutions. If this sounds like you, we'd love to hear from you.
If you would like more information about the role or would like an informal, confidential discussion please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Summary
The Lead Strategy and Impact Analyst plays a key role in developing practical, evidence-based policies that support effective mission and ministry approaches within the Church of England's Vision and Strategy priority areas.
In this role, you will analyse and synthesise data from evaluations of funded programmes, commissioned research, and wider social trends, building a coherent evidence base to inform both policy and practice.
As a member of the Insights and Engagement sub-team, you will work collaboratively across departments and teams to:
- Support strategic projects through analysis, reporting, and evaluation
- Engage with key stakeholders, fostering communication and knowledge sharing
- Assess the impact of grant-funded projects to ensure meaningful outcomes.
- Convert analysis into actionable insight to inform decision-making.
- Conduct high-quality research to build evidence and support policy development.
- Lead strategy development initiatives, including stakeholder engagement, communication, analysis, reporting, and evaluation.
- Perform statistical modelling and quantitative/qualitative analysis to assess the impact of the SMMI grants programme.
The post holder is required to work 1 day a week from the primary office location - Church House or The Brewhouse, Bishopthorpe Palace.
You will need to be/have:
- Experience in handling complex datasets, projects and applying different strategic modelling approaches.
- Proficient in data visualisation tools such as Power BI and Tableau.
- A strong background in statistical modelling, including regression analysis (R, Python, SPSS).
- The ability to prioritise and structure the evidence base with technical expertise.
- Critical thinking to evaluate risks, develop options, and provide recommendations.
- Experience in staff management and development.
- The ability to perform under tight deadlines and high-pressure situations.
- Proactive and resilient, demonstrating energy and commitment to meaningful change.
- Expertise in identifying and sharing key learning from grant-funded programmes and projects.
- The ability to present findings persuasively and accurately in both written and spoken formats.
- A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.
- Structured induction programme and access to a range of development opportunities, including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & stress-related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Closing date is Sunday 22nd June 2025, and interviews will be held in the week beginning Monday 30th June 2025.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join Dementia UK’s Finance team as a Procurement Support Officer, playing a vital role supporting the acquisition of goods and services necessary for the charity’s operations.
Working alongside with the Procurement Manager and colleagues across the organisation, you will provide essential support on all procurement related matters, offering advice and guidance to ensure all procurement activities are aligned with our corporate strategy.
Your role will include supporting on end-to-end procurement processes, with hands-on experience in tender preparation, supplier negotiations and working with cross-functional teams.
This role is critical in ensuring that we achieve value for money in all purchasing activities, including benchmarking exercises and testing competitiveness. You will champion effective procurement practices across Dementia UK, ensuring compliance with all relevant procurement regulations and legislation.
As we continue delivering our ambitious five-year strategy, this newly established role offers a fantastic opportunity to make a real contribution to the future success of Dementia UK, that willow allow you to be part of shaping, managing and driving organisational change through procurement.
You’ll gain a broad range of procurement experience and knowledge as you progress, working closely with the Legal and Contracts Manager as well as other colleagues in Governance, Compliance and Risk.
As an ambitious professional with a proactive approach, your support will be key in embedding the procurement function within the charity. You will ensure that value for money is achieved whilst maintaining quality standards and transparency in all procurement activities.
To succeed in this role, you will be able to demonstrate proven experience working within a procurement function. Actively studying for a professional qualification in a procurement field (CIPS) is an added advantage. You will bring a strong understanding of procurement regulations, processes and procedures, along with knowledge of charity-specific requirements and regulations, including financial constraints.
Additionally, you will have excellent supplier management skills and a strong ability to hold suppliers accountable to deliver on their responsibilities. We are looking for an individual who is highly motivated, results focused, problem-solving, and with excellent negotiation and interpersonal skills.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hillside is looking for a part time Caseworker to join the Mental Health Recovery Team which supports Islington residents with:
- Person-centred, coproduced and trauma informed recovery-focused interventions.
- Promotes independence and self-management for members
- Delivers a wraparound service in partnership with local authority, statutory agencies and community partners.
- Ensures members ‘involvement in active volunteering and coproduced activities, service planning and reviews
Main responsibilities:
- Motivate, lead and encourage member participation at all levels of responsibility, working alongside members to complete tasks.
- To work as a member of Hillside Team to deliver outcomes for the Recovery Programme
- To keep systems and database up to date with members ‘information
- To provide information and support at a time of crisis to service users.
- To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
- To conduct risk assessments and deal with safeguarding concerns promptly and in line with Safeguarding protocols and procedures.
- To offer information and support to members regarding their mental health, and signposting to appropriate organisation for issues concerning housing, benefits and any legal matters
Skills, Knowledge and Abilities
- Experience in direct support work with adults with mental health diagnosis or other vulnerable people including providing emotional and practical support (one year minimum)
- Excellent caseworker with good assessment, motivational and empowerment skills
- Experience of working cooperatively and effectively in a team
- PC literate (Word, Excel, PowerPoint, Outlook)
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Knowledge and skills to operate within a trauma-informed approach.
- Ability to provide non-judgemental, non-directive, person-centred and confidential support to members in crisis
- A clear understanding of safeguarding policies and procedures
- Ability to break down objectives/tasks to manageable components and maximise the potential for member participation
- Understanding of and commitment to the principles of social inclusion
- Understand and be able to implement the Equality Act and GDPR
- Deal with difficult and/or challenging situations as they arise to ensure members’ safety.
Desirable
- Knowledge/experience of employment and benefit issues facing people
with mental health problems
Other tasks
1. Act as designated key worker with responsibility for goal planning to a group of members
2. Participating with colleagues organise social programme activities for members
3. Monitor project progress against agreed outcomes and provide necessary reports to the Senior Management
4. Motivate, lead and encourage member participation and enable members to maximise potential for involvement in the Workday Programme
5. To work occasional out of hours work, on a rota basis if needed, in accordance with the needs of the programme.
Application submitted with CV only and without cover letter will not be taken into consideration.
The cover letter should address in details and with examples how the candidate meets each skills, knowledge and abilities required by the role
The client requests no contact from agencies or media sales.
The purpose of the Bookkeeper position at Latin American House is to ensure accurate and timely financial administration, supporting the efficient management and smooth operation of the organisation’s financial activities. This includes processing invoices, tracking payments and expenses, managing financial documentation, and ensuring compliance with both internal policies and external regulations.
The Bookkeeper plays a crucial role in maintaining accurate financial records, assisting with financial reporting, audit preparation, and supporting senior management in overseeing budgets, payroll, and compliance.
By providing essential administrative support, the Bookkeeper upholds the integrity, efficiency, and transparency of LAH's financial processes, contributing to the overall success, sustainability, and governance of the organisation.
Latin American House is dedicated to fostering the integration, social inclusion, and well-being of Latin American and migrant communities in the UK

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.
Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.
This is an opportunity for a motivated and enthusiastic individual to join a small but determined team. Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support and to grow our fundraising reach within your geographical region.
The geographical region will cover anything west of Bridgend and up to Aberystwyth. Ideally, candidates would be based in the Carmarthen/Llanelli area. This is a home-based role, with frequent travel throughout Wales, and monthly travel to Cardiff.
Scope of role
This recently created role within the Noah’s Ark Charity, which will grow our regional community fundraising presence and offering. The postholder will know the West Wales area well and will become the expert in fundraising opportunities within the region, building strong relationships within the community, including companies and will develop supporter-led activity. The postholder will plan for and deliver income for the charity within the region, in line with wider fundraising strategy.
KEY DUTIES AND RESPONSIBILITIES
1. Income generation
- To plan for and deliver income to target through key performance indicators as agreed with community fundraising manager.
- To develop new supporter relationships within the community, in a planned way, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity.
- To lead on and deliver community fundraising within the region, through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies.
- To build strong corporate partnerships within the region, to an agreed income level, with the support of the community fundraising manager and head of fundraising and development.
- To lead on key projects to develop income generation.
- To contribute to the strategic development of community fundraising.
- Plan and deliver events in the community where necessary.
- Secure and deliver engaging presentations to groups and organisations.
2. Ambassador programme
- To build the family ambassador programme within the region, growing the network of key supporters who will represent and be the face of the charity within their local community.
- Support the community fundraising manager with the development of the ambassador programme including training and thanking opportunities.
3. Supporter experience
- To champion consistent and excellent supporter care.
- To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity’s data protection policy.
- To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate.
- To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising.
4. Cross team working
- To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives. For example, gifts in wills, regular giving, event participation, volunteering and communications.
5. Budgets
- Work with the community fundraising manager and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure.
- Provide forecasts throughout the year, for agreed streams of income.
6. Best practice
- Ensure all fundraising practice is in line with organisational guidelines and policies.
- Encourage and champion compliance and best practice within the fundraising team.
- Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission.
7. Undertake any other duties which might be required to fulfil the general purpose of the post.
Purpose of the role:
The Junior Salesforce Administrator role supports the effective use and ongoing development of the Churchill Fellowship’s Salesforce CRM platform and related applications. Working closely with the Salesforce Team and other internal teams, you will ensure our data remains accurate and accessible, help to improve business processes, and provides user support and training across the organisation. You will play a key part in ensuring Salesforce functions as the single source of truth for organisational data.
Key responsibilities:
Salesforce Administration and Support:
- Support day-to-day Salesforce user needs, including responding to support tickets and troubleshooting.
- Maintain data quality through duplicate management, validation rules, and standardised field formatting.
- Assist with regular data cleaning activities and updates to system records.
- Help to prepare technical documentation and user guidance materials.
- Contribute to routine platform maintenance, upgrades, and third-party app integrations (e.g., FormAssembly, Conga).
- Support data reporting and dashboards to ensure teams can access reliable insights.
- Collaborate on developing and refining automated processes using Flows and other Salesforce tools.
Grant & Event Technical Support:
- Assist with the technical setup of grant-related processes in Salesforce, including automations and applicant communications.
- Support the Events and Development teams with Salesforce Campaign setup, RSVP forms, and invitation tracking.
- Help ensure integrations and automations run smoothly before, during, and after events.
- Monitor engagement and follow-up activities through reports and dashboards.
Systems Training & Team Support:
- Provide training and onboarding support to help new and existing staff understand and use Salesforce effectively.
- Contribute to the identification of system improvement opportunities to support organisational needs.
- Work with internal teams to ensure data protocols are followed and support the development of efficient processes.
- Contribute to a culture of collaboration and continuous learning by proactively offering ideas for improvements.
Other:
- To undertake any other reasonable duties as and when required.
Person Specification
Qualification:
- Degree level or equivalent transferable skills
- Salesforce Certified Administrator
Skills and Experience
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
- High standard of written English
- Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel.
- Excellent organisational, and time management skills with an ability to prioritise competing demands
- Strong attention to detail and accuracy
- Knowledge of standard Salesforce objects, creating custom fields, page layouts and record types
- Experience of managing users, creating, freezing, and deactivating users, assigning user profiles and permission sets, and resetting passwords
- Experience of using dataloader to bulk import, export and delete data
- Experience of using data visualisation tools e.g. Power BI
- Experience using and supporting Salesforce (Customer Relationship Management) Database
- Experience with Salesforce automations and supporting data processes or reporting
- Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment
Personality Characteristics
- A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
- The ability to work with good humour, tact, and diplomacy and to maintain confidentiality
- Commitment to equity, diversity and inclusion
- To have a genuine commitment to the values and ethos of the Churchill Fellowship
- Positive attitude
- Ability to meet deadlines
- Proactive and able to work well independently as well as part of a team
- Passionate about achieving excellence through personal development and continual learning
TCF Competency Framework
Role Specific Responsibility
- Demonstrates initiative and shares ideas to improve team processes.
- Supports colleagues by sharing knowledge and informal coaching.
- Applies best practice in daily work and encourages consistency across the team.
- Contributes to the delivery of operational plans and change efforts.
- Maintains a strong focus on individual and team objectives.
Quality & Efficiency
- Delivers accurate, high-quality work to agreed deadlines.
- Balances efficiency with attention to detail.
- Supports process improvements to enhance team performance.
- Uses planning tools and methods to manage workloads.
- Applies a methodical approach to complex or competing priorities.
Communication
- Communicates clearly and professionally in all formats.
- Adapts communication style to suit different audiences.
- Actively listens and offers clear, constructive feedback.
- Supports resolution of miscommunications through open dialogue.
- Begins to influence others through collaborative communication.
Problem Solving
- Identifies root causes of problems and proposes logical solutions.
- Uses sound judgement in addressing issues.
- Anticipates risks and flags challenges proactively.
- Draws on past learning to inform current decision-making.
- Seeks input when appropriate and contributes to team solutions.
Teamwork
- Collaborates effectively with others to meet team goals.
- Encourages a supportive and inclusive team culture.
- Takes responsibility for contributions to group tasks.
- Builds relationships across departments to strengthen collaboration.
- Helps maintain team focus during challenging situations.
Leadership
- Leads small projects or workstreams with minimal supervision.
- Supports junior team members through guidance and example.
- Demonstrates positive, professional behaviour at all times.
- Motivates others and supports team engagement.
- Shows growing confidence in influencing outcomes.
Decision-Making
- Makes timely decisions using data and evidence.
- Considers broader impact on colleagues and the organisation.
- Takes ownership of decisions and adapts when needed.
- Escalates appropriately and contributes to collective decision-making.
Stakeholder Management
- Manages day-to-day relationships with internal and external stakeholders.
- Communicates consistently and responsively to build trust.
- Understands stakeholder needs and aligns responses accordingly.
- Anticipates concerns and takes proactive steps to address them.
Change Management
- Positively engages with and supports change initiatives.
- Explains changes clearly and constructively to others.
- Encourages adaptability and a forward-thinking approach.
- Champions small-scale improvements within the team.
Strategic Thinking
- Understands how own work contributes to organisational goals.
- Thinks beyond immediate tasks to consider future needs.
- Anticipates how changes may affect team priorities.
- Offers ideas that align with broader strategic aims.
Interpersonal Skills
- Builds trust and rapport with a wide range of colleagues.
- Demonstrates empathy in sensitive or difficult conversations.
- Promotes respect and inclusivity in interactions.
- Responds constructively to differing perspectives.
- Shows emotional intelligence in day-to-day exchanges.
About our charity:
Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary c. £32,500-£35,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. Please also include a link to your Trailhead profile.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview on the 15th July 2025, with the view to appointing the Junior Salesforce Administrator as soon as possible after that. The successful candidate will ideally start in September 2025.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Location: Diocesan House, Causton Street, London (Hybrid)
Contract: Full-time (35hrs/week)
Salary: £31,500 FTE
DBS requirement: No DBS Required
The Diocese of London is looking for a proactive and organised HR Officer to join our dedicated People team. This role is ideal for someone with strong administrative experience, a positive attitude, and the ability to communicate clearly and confidently.
Working collaboratively across the full employee lifecycle, you’ll support teams throughout the organisation, helping to foster a culture of care, professionalism, and inclusion. If you’re quick to learn, passionate about best practice, and aligned with our mission, we’d love to hear from you.
This is a hybrid role based at our Causton Street office in Pimlico, with a minimum of three days in the office each week.
What You’ll Be Doing:
- Coordinate and administer all stages of the employee life cycle
- Manage HR systems and ensure compliance with GDPR
- Lead on recruitment administration and support interview processes
- Deliver engaging HR inductions for new starters
- Coordinate training logistics and maintain learning records
- Support monthly payroll processes and address related queries
- Maintain accurate employee data and produce regular reports
- Contribute to HR projects and team initiative
Who We’re Looking For:
Essential
- Strong administrative experience and excellent attention to detail
- Proven ability to coordinate workflows and meet deadlines
- Solid IT skills (Microsoft Office Suite)
- Ability to communicate clearly in spoken and written English
- Right to work in the UK
Desirable
- Experience in a values-driven or not-for-profit organisation
- CIPD qualification or working towards one
- Knowledge of safer recruitment practices
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocese Fund (LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services and paying and housing its clergy. This is a great opportunity to join an organisation that truly supports and engages with the communities that it serves.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
Interviews
Interviews will be held in person on 18th and 19th of June.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Purpose: The Senior Programme Development Officer is responsible for identifying and securing funding and managing relationships with Peace Direct’s funders
Reporting to: Programme Development Manager
Location: The position will be based at Peace Direct’s office in London.
Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.
The Role
Working within our International Partnerships, Programmes and Research (IPPR) team, the Senior Programme Development Officer will secure income for Peace Direct through research, development and management of relationships with new and existing funders. The post holder will proactively identify new funders, write proposals and reports and steward relationships to secure and maintain the funding necessary for Peace Direct to achieve its organisational goals. This includes programmatic, research, advocacy and strategic funding, working with restricted and unrestricted grants from institutional and trust and foundation funders ranging from £1,000 to £1m+. In collaboration with others, the post holder will also accompany advise and support local partners to diversify their funding.
The role is for someone with an enthusiasm for working with funders, with a strong track record of successfully securing grants from trusts, foundations and/or institutional donors. You will have strong writing skills, exceptional attention to detail and be capable of working effectively and efficiently to tight deadlines. A strong affinity with peacebuilding and an interest in challenging the way the international cooperation and peacebuilding sectors works would be beneficial, as would language skills in French, Spanish and/or Arabic.
This permanent position is based in our small, friendly Central London office, working alongside a highly committed and diverse team.
Who we are
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.
Still interested? Take a look at the job description to see full details about the role and whether it matches your skills, career goals and experience.
How to Apply
Please send your CV and a cover letter detailing relevant experience and why you are interested in the role via Charity Jobs.
Your covering letter should be no longer than two sides of A4. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.
We also offer candidates the choice of submitting a video clip (i.e. a video cover letter) if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.
For the video cover letter, the following should guide your speaking points:
- Your name;
- The job you are applying for;
- Describe your overall skills and abilities (as they relate to the post being advertised);
- A brief description of your work experience (in relation to the post being advertised);
- What makes you qualified for the new position;
- Any additional details that help introduce yourself
You should choose either a written cover letter or a video cover letter, but we request that you please DO NOT submit both.
Closing deadline for CV and cover letter is 11:30pm on Sunday 15th June 2025.
Shortlisted candidates will be asked to complete a short supplementary information form.
Interviews will be held online between 23rd – 26th June 2025.
Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+, people with disabilities and people with mental health challenges.
We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.
Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter Agency Misconduct Disclosure Scheme (MDS). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.
As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet our Essential requirements as laid out in the job specification will be guaranteed an interview for the job for which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).
The client requests no contact from agencies or media sales.
Role Details & Staff Benefits
Salary: £50,000 per annum
Duration: Fixed-term until 31st March 2027
Hours: Full Time
Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events.
NASP offer a range of core benefits for staff on payroll, including:
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30 days paid annual leave per annum, plus Bank Holidays
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An additional day of paid leave per year on your birthday
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Opportunities for Volunteering & CPD days each year
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Opportunity to request flexible working arrangements, including compressed hours
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Contribution to annual eye test, eyeglass purchase, and flu vaccination
Purpose of This Role:
This is a new, pivotal strategic role to shape future policy and practice in how faith communities support social prescribing for the benefit of local communities. Building on the emerging body of research around the connection between faith and health, this role will take the lead at a national level influencing, shaping and convening partners to unlock and unleash the significant resources of faith groups in contributing towards holistic healthcare delivered within the community.
The purpose of this role is to lead and co-ordinate NASP’s national work on social prescribing with partners across the faith sector and enable a better understanding of how to work effectively with faith communities through social prescribing, and the role that faith and belief plays in supporting good health and wellbeing. The role will work to improve accessibility of community support through social prescribing. The role would have a particular emphasis on access and health inequalities due to faith groups’ reach into deprived communities and ethnic minority communities.
The role sits in the National Leads team and will work alongside colleagues leading on the key areas of the natural environment, physical activity, historic environment, arts and culture, children and young people and older people.
Person Specification:
Role Overview:
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Act as the faith lead within NASP, being the point of contact and key advocate for faith communities’ involvement in social prescribing
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Represent and develop faith groups’ engagement in NASP’s existing activities, programmes and events in a similar capacity to the other area leads
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Have a specific focus on connecting social prescribing and the health inequality agenda through faith communities
Experience & Knowledge:
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Excellent knowledge of the VCFSE (Voluntary, Community, Faith and Social Enterprise) sector, and ideally the health sector or social prescribing
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Experience of working at a senior level in the faith sector. Experience of working within the health sector as well would be highly desirable.
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Understanding/experience of health policy and working with local communities/faith communities
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Excellent partnership building and interpersonal skills with experience of building trusting long-term relationships with partners and experience of inspiring, convening and supporting organisations to work in partnership.
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Excellent communication skills, written and verbal, both internally with peers and senior management, and externally with partners and stakeholders.
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Understands the pressures that faith organisations, health and care agencies, VCFSE organisations and community groups face and where resources have been stretched.
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Great planner and project manager, able to produce project plans and budgets and co-produce delivery plans with partners, identifying risks and managing them together.
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Ability to write funding applications and develop new donor relationships to secure new funds.
Skills & Attributes:
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Affinity with NASP’s Values as defined in the NASP Strategic Plan
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A self-starter and a proactive, energetic leader with a collaborative mindset.
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Strategic thinker with the ability to be proactive and spot new opportunities.
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Ability to work under pressure, prioritise work and be flexible in delivery.
Responsibilities:
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Lead and co-ordinate NASP’s national work on social prescribing with partners across the faith sector.
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Build understanding and awareness within NASP and across other sectors of what is required to support the effective provision of services, activities and information in the faith sector to promote health and wellbeing through social prescribing.
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Liaise with and support new and existing initiatives to build an evidence base for faith-based social prescribing.
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Build a community of practice of health-engaged faith leaders to help consult on the workstream and to act as ambassadors for faith-based social prescribing.
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Ensure engagement of faith communities themselves in developing social prescribing strategy and policy, working with relevant partners.
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Provide high quality advice and insight on faith activity and services in support of NASP’s strategy development, communications and external briefings and meetings. and to enable NASP’s healthcare integration team to support the strategic development of faith SP at Integrated Care System level and secure place-based investment.
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Map current tools, resources, guides and evidence and publish a ‘one stop shop’ online to enable better commissioning and delivery.
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Build consensus on the key policies required for the scale and spread of social prescribing for faith communities across stakeholders; a joint vision of ‘good faith-based SP’.
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Identify and shape partnership opportunities to secure additional funding and resources to help build capacity to enable future social prescribing activity to better support people’s health and wellbeing outcomes.
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Enable awareness raising, shared learning, training and best practice within the faith sector and with other key social prescribing sectors.
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Budget Management - including day to day management, raising and processing payments and reporting.
Please complete the application form and send to the email specified in the JD by 9am, Monday the 16th of June 2025. NASP have the right to bring the application deadline forward as they deem fit.
Please do not send your CV. We want to assess everyone in the same way, so we will assess your application solely on the information given in this application form. Please make sure to add your name to the title of the application form before submitting.
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.

The client requests no contact from agencies or media sales.
Position: Evidence Programme Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Evidence Programme Lead. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.
We’re looking for a person with strong social research skills who has the ability to lead our Evidence team. We’re looking for someone who can work collaboratively across the organisation to ensure we’re developing our evidence base to inform our work.
With extensive experience and knowledge of applied research, evaluation and data analysis, you’ll provide strategic leadership to design, develop and deliver a programme of evidence projects as well as managing a team of evidence officers, identifying gaps in our evidence and providing advice about how to fill them.
You’ll deliver internal projects and commission external research projects, working with colleagues in policy, press, campaigns and beyond to do so. Contributing to key internal working groups will be another key aspect of the role, as well as monitoring and responding to requests for evidence. And you’ll be committed to ensuring people with MS are involved in the design and delivery of evidence projects and to ensuring we seek views from people from a wide range of backgrounds.
Closing date for applications: 9:00 on Thursday 19 June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an ambitious senior marketing/communications professional to lead our external affairs function, to develop and deliver the charity’s media strategy, build and maintain strategic relationships and identify opportunities to improve external impact.
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.
Applications will not be accepted without a covering letter.
The client requests no contact from agencies or media sales.
The post holder will work within our team of specialist welfare benefits advisers, as a specialist welfare benefits adviser providing information, advice, and guidance to clients in our Macmillan-funded Welfare Benefits Project, providing a welfare rights advice service to people affected by cancer to maximise their income.
Scope of role
The post holder will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Advice will be delivered through a range of channels, including face-to-face, telephone, email, and other means, provide Welfare Benefits advice and information to people living with cancer and their families.
Responsibilities and Accountabilities
Case work
- Provide a full welfare benefits casework service for people affected by cancer. This includes disability benefits and other sources of financial support, such as grants and help with health and travel costs.
Welfare Benefit Appeals
- Assist clients to prepare for benefits appeals, research, and the draft was written legal submissions, and provide representation at tribunals as required.
Outreach
- Alongside other team members provide advice sessions through outreach, including at hospitals - currently St Bartholomews, Homerton, Royal London, Newham, and Whipps Cross; and at Toynbee Hall through telephone, email, and any other channel
Targets
• Meet targets as set with the line manager, which will change regularly depending on the needs of the services.
Quality Standard
- Ensure consistent quality assured advice, to AQS standard, monitored by checking casework and observations
- Maintain thorough and detailed case records for continuity of casework, information retrieval, statistical monitoring, and report preparation
- Use all relevant case management systems, such as Advice Pro, as well as Microsoft Office applications, for statistical recording, record keeping, and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
- Along with the rest of the team ensure stocks of leaflets, posters, and stationary, are ordered from suppliers and distributed to outreach locations
- Gather statistics and feedback to monitor and evaluate the service, providing reports as required to the steering group, funders, and partners.
Social Policy
- Support Macmillan Toynbee Hall Welfare Rights Advice Service’s social policy work by providing case studies and feedback on issues of concern to people affected by cancer; including attending internal and appropriate external meetings, and identifying and acting upon social policy issues
Essential Criteria:
- Strong interpersonal skills
- Recent Welfare Benefits advice work experience, particularly in the areas of health and disability, with at least one year’s specialist welfare benefits casework experience.
- Ability to write detailed accurate case records and drafts, letters reports, and statements in plain English.
- Recent experiences of working in a performance-driven environment and evidence of meeting targets set.
- An ordered and disciplined approach to managing a challenging caseload, meeting targets; planning and prioritising work in the face of competing demands on your time.
- Strong interpersonal skills and experience working with clients suffering from health problems in a professional but empathetic manner, and the ability to respond sensitively to clients.
- An understanding of the issues facing people affected by long-term illness and disability, including cancer.
- Ability to research, understand and explain complex information both orally and in writing.
- Good knowledge of IT including familiarity with Microsoft Office applications, e.g. Word, Outlook, or equivalents, and case management systems.
- Knowledge of or willingness to gain an understanding of Macmillan Cancer Support’s services and policies relevant to people affected by cancer.
- An ordered approach to casework and an ability and willingness to follow set procedures concerning casework and file management etc.
- Ability and willingness to support volunteer advisers.
- Numeracy to the levels required in the tasks.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves - An understanding of safeguarding and willingness to develop understanding further
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Working Hours: 15 hours per week (ideally spread across 3 days).
Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.
Our services are funded by multiple sources including the NHS, social services and some of the larger Trusts e.g. The Lottery and local trusts. Our community fundraising programme includes participation events e.g. the London marathon, social events e.g. our rugby dinner, corporate and individual donations. In this role you will be working with our fundraising manager to deliver our community fundraising programme. This programme enables us to fund key services e.g. counselling and befriending services and to subsidise services to increase their outreach or capacity.
You may currently be:
- a parent looking for flexible work within school hours
- a student looking to work whilst studying
- approaching retirement and looking to reduce your hours
- recently retired and looking for part time work
- considering a career in fundraising or events management and looking for an opportunity to gain key skills.
Duties and Responsibilities:
- Monitoring the fundraising inbox, responding to queries
- Supporting Ruils participation events by booking event places, sharing key information and supporting fundraising for participants
- Providing admin support for fundraising events by creating and updating attendee lists, sharing details of events, logging dietary requirements, sourcing and logging prizes and creating all the required paperwork
- Supporting the fundraising manger with tasks such as booking Ruils champion meetings, keeping the supporter database and the fundraising pages up to date and general admin.
What we can offer you:
- A vibrant and interesting work environment – every day is different
- An experienced and supportive leadership team
- Training and development opportunities
- Flexible working
- Kind and caring colleagues who work as a team
- A cycle to work scheme
- An employee assistance programme (EAP).
We operate a Guaranteed Interview Scheme, we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined in the person specification) to our Fundraising Manager, Carolyn via the apply button.
Closing date: 13 June 2025.
Interviews will take place on 23rd June 2025.
To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined in the person specification) to our Fundraising Manager, Carolyn via the apply button.