Knowledge and policy manager jobs
Senior Enquiry Service Officer
Salary: £21,131 pro rata; (FTE £35,218)
Letchworth Garden City/ home working (hybrid)
Part time (21 hours a week)
15 months fixed term (Maternity cover)
Flexible working considered
Are you a warm and professional person keen to support people dealing with complex health issues? Do you have some experience with MS or other long-term conditions? We have the perfect role for you!
Join our friendly team
We are looking for someone with strong customer service skills, who will be responsible, professional and kind. Ideally you will have some experience in helpline delivery or customer service but for the right person, flexibility and a willingness to learn are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
You will be providing information and signposting to people who contact the MS Trust Helpline by phone, email and social media. You will need to maintain an up-to-date knowledge of MS and will receive training and resources to help you. You’ll need to complete enquiry records to a high level of accuracy and treat personal and sensitive data securely, in line with our GDPR and Data Protection policies.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee Assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering Day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: Midnight, 3rd October.
First Interviews: 8th October
To provide trusted information. Secure the future of MS specialist services in the UK. Improve the understanding of the needs of people living with MS
The client requests no contact from agencies or media sales.
Are you happy to network & develop relationship with employers and help match people into employment?
If so, we would like to hear from you!
South East London Mind’s IPS Employment Service helps people with mental health needs back into work. We aim to increase the number of people moving into paid employment from Community Mental Health Teams.
We are currently seeking two permanent IPS Employment Specialists to work as part of the Community Mental Health Teams. You will deliver the Individual Placement and Support (IPS) approach (for which training will be given), working in line with the 25-points fidelity scale.
More information about IPS Employment support on our website.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 28th September (11:59pm)
Likely interview date: Week beginning 13th October
Please note that the interview will involve an assessment centre (40-50 mins) in addition to the interview questions.
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Home-Start Barnet, we believe every child deserves the best possible start. We walk alongside families with young children, offering non-judgmental support through life’s toughest times. Now, we’re looking for a passionate and dedicated Family Support Coordinator to join our team.
This role focuses mainly on families living in Brent and Barnet, with children aged under 5. Since the pandemic, there has been a noted decline in the readiness of children in starting school, and there has been a greater identification of neurodivergence and complex additional needs at an early age. For many of our families, this has been even more impactful due to the multiple vulnerability factors that many families are experiencing – many are migrant and transient families, lone parents, those living in poverty, having multiple young children in a single household, with experience of domestic abuse or substance use.
About the Role
As a Family Support Coordinator, you’ll play a vital role in helping families with young children who are experiencing multiple challenges. You’ll:
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Work directly with families to help children meet key early years milestones and prepare for school.
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Run parenting workshops, stay and play groups and peer-support sessions that empower parents
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Recruit, train, and support a team of incredible volunteers who make a lasting difference in children’s lives.
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Collaborate with professionals across health, education, and social care to provide a truly joined-up approach to family support.
Why Join Us?
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Be part of a warm, committed, and supportive team who share your passion for making a difference.
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Receive a thorough induction, work shadowing, and ongoing training to help you succeed.
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Benefit from regular supervision and peer support to keep you motivated and supported.
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Work flexibly – we welcome applications for both full-time and part-time positions.
About You
We’re looking for someone who:
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Understands the challenges families face and how these impact childhood development.
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Has experience of supporting vulnerable families, ideally in early years or family services.
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Can confidently coordinate volunteers and inspire them to achieve the best outcomes.
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Brings empathy, resilience, and excellent communication skills.
The client requests no contact from agencies or media sales.
The Public Fundraising Administrative Assistant is key to the smooth running of the team. They’ll work closely with every person in the team to provide effective and efficient administrative support and ensure our supporters have an excellent experience of fundraising for us.
The right candidate will have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines, and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
We are looking for an autonomous, inspiring, confident and organised leader. A transformer, capable of leading change and of developing services systematically and robustly. Someone who is inspired by the work we are doing now, and the opportunity to continue to lead growth and development.
Joining at an exciting time as we prepare a three-year strategy, you will have experience of charity sector, be able to evidence service leadership, change management, service design / transformation. You will have a strong understanding of governance, quality and safety in service design, as well as lived experience impact.
You will have had experience of working in or alongside the NHS. You will be an empowering leader, supportive and coaching in style, bringing people with you through development and change work.
You will be collaborative in your approach and credible in your leadership. You will have worked with other senior leaders and be comfortable presenting to boards and to a wide range of internal and external stakeholders.
Please refer to the attached recruitment pack for the full Job Specification.
Please upload your CV and supporting cover letter, outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post and how you meet the criteria.
Closing date: Midnight Sunday 21st September 2025
First stage virtual interviews: Monday 29th September 2025
Second stage in-person interviews: Wednesday 15th October 2025
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.




The client requests no contact from agencies or media sales.
The Royal Historical Society seeks to appoint an Events and Academic Engagement Officer (0.6 FTE) to join its professional Office based at University College London. The post will help support and develop the Society’s activities with a particular focus on academic and training events, networking for members of the Society, and scholarly communications.
The Events and Academic Engagement Officer will lead for the RHS Office on the planning, organisation and successful running of all events (lectures, workshops, training, departmental visits and other formats) run by the Society, both in-person and online, working with other members of the Office and the Society’s governing Council.
As Academic Engagement Officer, the post-holder will be the first point of contact for selected holders of RHS research funding: overseeing and developing communication of project work for the benefit of the wider historical community. Academic engagement also involves a principal role in the communication and promotion of the Society’s work, and that of the wider historical profession
The client requests no contact from agencies or media sales.
As the Alumni Engagement and Philanthropy Executive for the Business School at Imperial, you’ll play a key role in strengthening lifelong connections with students and alumni, as well as increasing regular giving participation and inspiring philanthropic support for the School’s future.
If you're excited by the idea of working with inspiring people, contributing to meaningful fundraising efforts that tackle global challenges and connecting with alumni who are driving change in their industries: this is the role for you!
What you would be doing
Following the launch of Imperial’s Science for Humanity strategy, we’re preparing to launch a comprehensive fundraising and alumni engagement campaign to bring this to life.
In this role, a key focus will be on increasing regular giving participation, strengthening the fundraising pipeline, and supporting fundraising campaigns. You will also design and deliver engaging programmes for alumni, volunteers and donors, and drive initiatives that strengthen recent graduate engagement, contributing to global ranking success.
Working closely with colleagues across the university, you’ll help shape strategy, improve processes and champion the power of alumni engagement across Imperial.
What we are looking for
We’re looking for a proactive and collaborative individual with a passion for alumni engagement, with working knowledge of how this can create philanthropic support.
You’ll bring:
· Experience in alumni engagement, student engagement or volunteer management, ideally within a university or non-profit setting
· A strong track record in fundraising, including digital campaigns and compelling donor communications
· Strong relationship-building skills with internal and external stakeholders
· Strategic thinking and project management experience, with a methodical and organised approach
· Confidence working with data and CRM systems to track engagement and demonstrate impact
· A team-focused mindset and the ability to work effectively across departments
What we can offer you
This is an exciting time to join Imperial as we prepare to launch a major 10-year fundraising and alumni engagement campaign to deliver Imperial’s Science for Humanity strategy.
This is a fantastic opportunity to join a collaborative and purpose-driven team in a role with a diverse portfolio, where your work will directly contribute to increasing alumni and donor engagement, strengthening our community.
· Grow and develop at a world-leading institution, committed to using science and business for the benefit of society
· Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
· Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
· Interest-free season ticket loan schemes for travel.
· Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
This is a full-time, open-ended role, that is hybrid based at South Kensington but with regular travel to the White City Campus.
Closing date: 22 September 2025
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
About Us:
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview:
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities:
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements:
- Alignment with Baca’s values and mission.
- Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes:
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays and benefits:
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Events Officer will be responsbile for delivering a wide range of events to our members such as training courses and the annual conference, and must be a highly organised and enthusiastic individual working in collaboration and partnership with one other part time Events Officer. You will require an eye for detail, have excellent liaison skills and have the ability to manage multiple tasks efficiently.
Our courses and the AGM are delivered online, with our annual conferences delivered in-person or hybrid. The annual conference is an important event for BAAT and an exciting, key responsibility for this role.
This role requires the additional responsibility of managing the Events marketing activity, working in partnership with the Senior Digital Comms Officer.
The successful applicant will join a small, professional staff team based in London. We are hybrid-working, with a mix of home-based working and part (usually at least one day a week) in-office working practice.
The client requests no contact from agencies or media sales.
Benefits Advisor
Salary £27,000 FTE, 17.5 - 21 hours per week, 6.6 weeks holiday
Remote working with occasional travel for events and meetings in West Sussex
Are you a skilled benefits advisor with a passion for maximising income for children and young people with special educational needs and disabilities?
We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of our services providing information, training and peer support.
Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP). Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.
We are looking to recruit a skilled and motivated benefits advisor to join our team
The post holder will be responsible for the delivery of advice and guidance on Carers Allowance, Disability Living Allowance and Personal Independence Payment to parent-carers of children and young people with SEND in West Sussex.
Person Specification (essential):
• Proven experience of providing welfare and benefits advice preferably gained with either children or adults with disabilities
• Experience of using CRM databases
• Experience of using MS Office including SharePoint
• Understanding of challenges facing parents and carers of children with SEND
• In-depth knowledge of Carers Allowance, DLA and PIP)
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
See attached job description for details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Closing date for applications is 6th October 2025
Interviews to be held in Littlehampton on 16th October 2025
To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)
To apply please complete our application form and share why you feel you fit the role and the person specification criteria. Please see attached documents
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Accounts Technician plays a key role within the financial accounts team, working in partnership with the Director of Finance and Governace to ensure the smooth operation of financial systems and processes.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Location: Shelter provides flexibility to allow home-based, Shelter Office-based, or a combination of the two, although regular travel to London and other locations is expected.
Do you have proven experience of data integration and ETL tools, and strong Python and SQL knowledge? Do you have a good understanding of data engineering practices including Data Lakes, Warehouses and Lakehouses, and experience using Microsoft Fabric, Azure Synapse or another modern data engineering stack? Then join Shelter as a Data Engineer and you could soon be playing a crucial role at the heart of our Data and Insight team.
About the role
We are looking for a data engineer with experience of developing and maintaining ETL pipelines to move data between enterprise applications. Day-to-day, you’ll be responsible for developing ETL processes using Microsoft Fabric and Azure Synapse, linking from a variety of data sources to various targets on-prem, in cloud platforms and in Azure.
We’ll also rely on you to ensure business requirements for new data feeds or changes are understood and translated into efficient and effective technical solutions. You will transform and centralise raw data from multiple platforms into user friendly reporting data, as well as explore new ways to improve the efficiency and effectiveness of data management across Shelter.
Writing, validating and executing test plans, troubleshooting performance issues and supporting Shelter’s wider data management initiatives – all are aspects of this interesting and varied role.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our vision is for Shelter to have the high-quality data and insight required to describe the housing emergency, the impact we have fighting the crisis and the internal performance and health of the organisation. We want all of Shelter to have the skills and knowledge to use data as part of their everyday activities and make informed, transparent decisions with robust evidence, in an organisational culture that treasures its data because it recognises the value of it. This particular role sits within a Data and Insight team that’s been formed to bring together the skills and experience to achieve this vision as part of a wider Technology and Data team within our Strategic Enablement directorate. The Data Architecture team currently comprises of the Data Architecture Manager and a Data Engineer, and they work closely with the Insights team.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Prospectus is excited to be partnering with our client in the search for a new Grants Officer to join their collaborative team.
The organisation is an independent charitable foundation that aims to build partnerships and invest in communities to make lasting change so local residents can access the wealth of opportunities that surround them. For 35 years they have been supporting communities and local charities in the East End of London.
This Grants Officer role is available on a permanent contract and full-time basis (35 hours a week). This is a hybrid role, where the foundation would like the postholder to attend the Isle of Dogs office two days a week in East London, with Wednesday being a core office day. The salary banding for this role is £28,000-£32,000 (dependent on level of experience).
In this role, you will report to the Head of Grants and Programmes and support the development, management, and promotion of the foundation's grants programmes. You will manage a portfolio of grants, provide guidance to applicants and grantees, assess grant applications, and conduct due diligence to inform funding recommendations.
You will monitor funded projects, ensure timely reporting and validate project delivery. You will maintain accurate records on Salesforce. You will support donor engagement, ensure reporting aligns with CSR goals, review end-of-grant reports, and contribute to annual programme reporting. You will help deliver funding workshops and community events. You will assist with developing systems, policies, and communication tools for grant making. You will stay up to date on best practices in grant making and contribute to continuous improvement.
To be successful in this role, you will have knowledge or experience of delivering a grants programme or working in a fundraising environment. You will have experience or understanding of working within the voluntary sector and needs of communities in the East-End of London. You will have a strong eye for detail and experience gathering, recording information, and presenting to audiences.
You will be a strong communicator, who can develop relationships with people from different backgrounds and lived experiences. You will be able to work on your own initiative and within a small team. You will have excellent IT literacy and administrative skills.
Desirably, you will have experience using Salesforce CRM, managing budgets, knowledge of participatory grant making, and public speaking.
We are excited to offer trainee positions within the Children and Young People’s Improving Access to Psychological Therapies programme (CYP IAPT). The post-holders will work within OTR as part of a multi-disciplinary team delivering brief, focused, evidence-based psychological interventions in the form of low-intensity support and guided self-help to young people who are experiencing mild to moderate mental health difficulties, anxiety, low mood and behavioural difficulties.
This is an exciting opportunity to gain experience whilst also completing a Graduate or Postgraduate Certificate in Psychological Therapies Practice (Low Intensity Cognitive Behavioural Therapy - Children, Young People and Families) delivered by the University of Exeter.
The post holders will attend all university-based teaching and self-study days required by the education provider, as specified within the agreed curriculum, and work within OTR services for the remaining days of the week using their newly developed skills.
We welcome applications from highly motivated and resourceful individuals who are keen to work as part of a dynamic and creative team. All applicants must have the ability to study at degree level, have experience in and be passionate about working with children and young people and will be able to work with the demands of coordinating clinical work with the academic requirements of the course.
These roles will commence in January 2026.
To find out more about the role please download the Job Pack below or from our careers page
If you would like an informal chat about the role, please contact the email listed in our Job Pack
To apply for this role click 'Redirect to recruiter' and then the 'Apply now' on our careers page
We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with
Safeguarding:
OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.
As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.
We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy.
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and values that underpin all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference:
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term for 12 months
Location: Cardiff
Assessment Centre: 1st of October in our Cardiff Centre
Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.
Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.
Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits. However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.
Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.
Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.