Knowledge and policy manager jobs

Early Years Advisor

We are looking for Early Years Advisors to join the team supporting the contract delivery of our Maths Champions programmes.

Maths Champions is an online professional development programme, enabling early years settings to access CPD from their setting without the need to release staff to attend external training. The programme provides a range of evidence based training, reflective tools, resources and support from an Early Years Advisor.

This role offers remote working and there are 8 positions available.

Position: Early Years Advisor (Champions Programme) x8 posts

Location: Homebased

Hours: 37 hours per week

Salary: 30k increasing to £32k following probation

Contract: Fixed term contract until 31st July 2027 

Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

Closing Date: 3rd October 2025. Interviews will be taking place on a rolling basis commencing from 15th September and if suitable candidates are found the role may close earlier than advertised.

The Role

You will support the contract delivery of the Maths Champions programmes, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the Organisation’s mission to promote quality in early years for UK and international customers.

Working closely with other early years advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes.

You will work with the private, voluntary, maintained and independent sectors, and school provision providing advice and support relating to Champions programmes that enable practitioners within nursery settings with practice improvement resulting in better outcomes for children.

About You

You will have experience of working in early years, leading practice specifically in maths language, literacy and communication as an early years professional or an early years teacher

Successful candidates will have experience of:

• Coaching and mentoring early years practitioners to support practice improvement
• Customer service or related experience
• Multi-agency partnership working
• Developing and securing strong partnerships
• Involvement with early year’s networks or groups
• Product development and review

To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may also have experience in areas such as Early Years, Early Years Advisor, Early Years  Practitioner, Early Years  Teacher, Programmes, Programme Officer, Maths, Teacher, Teaching, Coaching, Customer Service, Education, Schools.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join Us in Making a Difference at Marie Curie 

Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most. 

Job Description

Your Role in Our Vision 

As a Community Fundraiser, you’ll play a vital role in our mission by empowering supporters in your local area to raise essential funds for Marie Curie. Reporting to the Deputy Head of Region, you’ll collaborate with talented fundraising professionals to inspire individuals and groups to achieve their goals, ensuring their efforts make a lasting impact. 

Key Responsibilities 

• Build and nurture a network of fundraising groups and volunteers 

• Deliver local elements of national campaigns, including The Great Daffodil Appeal 

• Grow community involvement and financial support through outreach 

• Collaborate with internal teams and external stakeholders 

• Ensure compliance with fundraising policies and maintain accurate records 

• Ese of social media to promote local work 
• Actively committed to Marie Curie’s values, role models behaviours with authenticity and purpose. 

What You’ll Need 

• Proven experience in volunteer or community engagement 

• Excellent interpersonal and networking skills 

• Strong organisational and budget management abilities 

• Proficiency in Microsoft Office and database management 

• A valid UK driving licence and willingness to travel, including evenings and weekends 

Please see the full job description here. 

Application Process  

As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location. 

Close date for applications: Sunday 21st September 2025

Salary: £27,450.00 - £30,500.00

Contract: Full time, Permanent role 

Based: Glasgow office 

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 

• 25 days annual leave including 8 flexi bank holidays 

• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

• Loan schemes for bikes; computers and season tickets 

• Continuous professional development opportunities. 

• Industry-leading training programmes 

• Wellbeing and Employee Assistance Programmes 

• Enhanced bereavement, family friendly and sickness benefits 

• Access to Blue Light Card membership 

• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. 

We're happy to accommodate any requests for reasonable adjustments.

Job Title: Administration Officer
Reports to: Head of Foundation
Location: The Maqam Centre, London, NW10 3HJ
Contract: Permanent
Salary level: £30,000 - £35,000 + benefits

Role purpose

To provide efficient, high-quality administrative and communications support to the Foundation and its Head of Foundation. The Administrative Officer will act as a central point of contact for internal and external enquiries, oversee day-to-day office administration, manage correspondence, and support the Foundation’s communications, events, and compliance activities.

This role requires excellent organisational and communication skills, attention to detail, and the ability to work independently and collaboratively to support the smooth running of the Foundation.

Key duties and responsibilities

Administration and office support

· Act as the first point of contact (phone, email, in-person) for enquiries, providing professional and courteous service.

· Manage correspondence, including drafting, proofreading, and responding to routine communications.

· Maintain accurate records, filing systems, and databases.

· Support scheduling, diary management, and meeting coordination for the Head of Foundation.

· Prepare agendas, take accurate minutes, and circulate papers for meetings.

· Support the efficient day-to-day running of the office, including supplies and equipment, contact records, travel arrangements, and liaison with service providers.

Communications and publicity

· Support the preparation and publication of content for the Foundation’s website and social media channels.

· Draft and proofread communications, newsletters, and publicity materials.

· Maintain a consistent, professional tone across digital platforms.

· Assist with monitoring engagement and reporting on communications activity (as required).

Events and coordination

· Provide logistical and administrative support for events, workshops, and meetings.

· Assist with planning and delivery of Foundation events under the guidance of the Head of Foundation.

· Liaise with suppliers, venues, and participants to ensure smooth event operations.

Compliance and charity support

· Support the Head of Foundation in maintaining charity compliance records and documentation.

· Assist with drafting and maintaining policies and procedures as required.

· Undertake basic research and reporting to support Foundation governance.

Person specification

Essential:

· Strong administrative experience in a professional office or charity/education setting.

· Excellent organisational skills and attention to detail.

· Confident communicator, both written and verbal.

· Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to learn new systems quickly.

· Experience with social media platforms and website content management.

· Proven ability to draft clear, accurate minutes and reports.

· Ability to manage competing priorities and work independently.

· Professional, discreet, and reliable.

Desirable:

· Experience supporting events and project delivery.

· Knowledge of charity governance and compliance.

· Interest in education, interfaith work, or charitable initiatives.

Review and development

The post holder will be subject to an annual performance review with the Head of Foundation, and ongoing professional development will be encouraged.

Who we are
Benslow Music, a thriving musical hub based on a campus in Hitchin, is seeking a Head of Music & Learning to lead the strategic development and delivery of its diverse programmes. We champion the life‑long benefits music brings through a programme of residential, day and online music courses, a concert series and an instrument loan scheme.

We’re rooted in a heritage that began in 1929 as the Rural Music Schools Association, growing into a lively campus with two recital halls, practice rooms, accommodation for around 50 people and an extensive music library. Today we offer around 150 short courses annually, welcoming adult musicians of all abilities, from late starters to early career professionals, across classical, jazz and folk genres. We host a regular concert series featuring emerging and acclaimed artists.

We are also home to the Benslow Music Instrument Loan Scheme, holding a collection of over 1700 string and woodwind instruments lent to young musicians aged 7–25, ensuring access regardless of background.

About the role
As Head of Music & Learning, you will lead the delivery, strategic development and evaluation of Benslow Music’s core programmes: courses, concerts and the Instrument Loan Scheme. Reporting to the Chief Executive, you’ll shape an ever-evolving and balanced annual programme.

You’ll oversee and strategically develop diverse music education opportunities; cultivate relationships with tutors, artists and partner organisations; develop online activities; ensure excellent participant experiences and adherence to health and safety policies; manage programme budgets and monitor financial performance; monitor the quality of activities, gathering and acting on feedback from participants, tutors and stakeholders; lead and line‑manage a dedicated team to high standards; and contribute to strategic planning and partnerships that strengthen the organisation’s mission to unlock potential and share the lifelong benefits of music.

Who we’re looking for
We’re looking for a self‑starter with programme management experience, an eye for detail, flexibility and good judgement. You’ll be comfortable working autonomously and within a collaborative, supportive environment.

You’ll bring:

• Significant experience in programme and project management, particularly in music or music education contexts, including adult amateur music‑making.
• Breadth and depth of musical knowledge to be credible with a range of stakeholders.
• Proven senior management experience, contributing to strategic development.
• Exceptional people skills and communication abilities (written and verbal), including contract management and negotiation.
• Strong administrative, organisational, IT and budget management skills, including effective use of spreadsheets and familiarity with marketing, CRM and fundraising support.
• A deep understanding of and commitment to equality, diversity and inclusion; sensitivity to Benslow Music’s mission and ethos.
• Networks in the music/music education sector.

If you’re ready to lead a vital part of our community by unlocking musical wonder, enabling access and fuelling lifelong creativity, please get in touch with our consultants at Peridot Partners.

Like us, you are motivated by a sense of purpose and care deeply for the wellbeing of our planet and the web of life, including humans. You share Gaia’s values: teamwork, kindness/ care, honesty, reciprocity and mutual respect. You believe in doing what’s right with care—not just what’s easy—and are committed to working together towards a common goal – willing to step in when necessary, beyond the call of duty.

If you care about making a difference and contributing to a supportive, values-led culture of care, we’d love to hear from you.

Tommy’s
Head of Finance
Salary: £63,000 – £65,000 pro rata
Permanent, full or part time (minimum 28 hours/week)
Hybrid working – minimum 2 days a week in office
Office based at Nicholas House, EC4R
Closest stations Canon Street, Monument and Bank

About Tommy’s
Tommy’s is the UK’s leading pregnancy research charity. For over 30 years, we’ve worked to stop the heartbreak and devastation of baby loss and to make pregnancy and birth safe—for everyone. Founded by two obstetricians in a hospital cupboard, we have grown into the largest UK charity funder of pregnancy research, shaping national guidelines, funding pioneering clinics, and supporting families at every stage of their journey.
Our mission is simple but ambitious: to save babies’ lives. We do this through world-leading research, expert information, partnerships with the NHS, and campaigning for policy change. Every year we fund four major research centres, provide trusted pregnancy support to thousands, and lead campaigns that challenge inequities in maternity care.
The next stage of our journey is about driving even greater impact. We are focused on four priorities:

• Growing evidence, because baby loss is not inevitable.
• Improving care, so everyone receives the support they deserve.
• Tackling inequalities, because all families deserve the same chance of a healthy pregnancy.
• Mobilising for change, to make pregnancy safer nationwide.

About the Role
As Head of Finance, you will play a pivotal role in ensuring Tommy’s financial sustainability and long-term success. Reporting to the Chief Operating Officer, you will lead and develop a high-performing finance team, oversee strategic financial planning and reporting, and drive forward a programme of finance transformation.
This is a hands-on yet strategic role, offering the chance to shape financial systems and processes, strengthen financial literacy across the organisation, and ensure robust compliance and control. You’ll be a trusted partner to the leadership team, providing insight and challenge to help Tommy’s deliver its ambitious goals.

Key Responsibilities

• Lead and develop the finance function, ensuring strong financial stewardship and organisational accountability.
• Deliver accurate and timely management accounts, budgets, forecasts, and statutory reporting.
• Oversee financial controls, operations, audit, and compliance, ensuring best practice in charity accounting, taxation, and investment management.
• Partner with leaders across the organisation, building financial capability and supporting effective decision-making.
• Drive the transformation of finance systems and processes, including the implementation of a new finance system.

What We’re Looking For

• A qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong technical knowledge of finance operations, governance, and compliance, ideally within the charity sector.
• Proven ability to lead and develop teams, and to build collaborative relationships across an organisation.
• Strong analytical, problem-solving and communication skills, with the ability to translate financial information for non-finance colleagues.
• A proactive and solutions-focused mindset, with experience of leading change.

Why Join Tommy’s?
At Tommy’s, you’ll be part of a mission-driven organisation that puts people first—our beneficiaries, supporters, and staff. We are proud to offer a culture that values wellbeing, development and balance, with a wide range of benefits including:

• 25 days’ annual leave plus bank holidays (increasing with service)
• Hybrid working, with flexibility built in
• Enhanced maternity and parental leave pay
• Pension contributions, life insurance, and employee assistance programme
• Sabbatical leave, wellbeing initiatives, and vibrant colleague community events

How to Apply:
Tommy’s are proud to partner with Allen Lane and Iain Slinn for this recruitment. To apply please reach out to Iain to book in a meeting to discuss the role further.

Timeline:
Closing deadline: 21st September 
1st stage Interviews: w/c 29th September

Are you passionate about empowering young people and want to help deliver inspiring educational experiences across the UK?

Do you thrive in fast-paced environments where your organisational skills and attention to detail make a real impact?

Summary

Young Citizens is recruiting two Programme Coordinators to help deliver our UK education programmes, one with a focus on Events Coordination, and the other on School Engagement. These roles are key to ensuring thousands of young people across the UK benefit from high-quality, meaningful learning experiences.

Note: We are hiring up to two Coordinators for initial 18 month contracts, with potential to become permanent. See the job pack below.

About us

Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.

Role snapshot

This is a fantastic opportunity to join Young Citizens in one of two key Programme Coordinator roles, each helping to deliver our national education programmes.

• As Programme Coordinator – Event and Project Lead, you’ll oversee the planning and delivery of around 65 events each year, from mock trials and school workshops to teacher training and sector-facing events, ensuring every detail contributes to a high-quality experience for young people, educators, and volunteers. In addition to event delivery, the role also involves leading key projects that support programme development and growth.
• As Programme Coordinator – Schools Engagement Lead, you’ll be the main point of contact for over 480 secondary schools, managing registrations, communications, and support to ensure smooth, engaging participation across our programmes.

Both roles are vital to our mission of empowering young people through active citizenship. You’ll play a hands-on role in shaping a well-established charity as we deliver on our 3-year strategy, with opportunities to facilitate workshops and mock trials, coordinate programme delivery, and build strong relationships with stakeholders. You’ll be part of a small, collaborative team where clear processes, adaptability, and a passion for social impact are key to success.

Who are we looking for?

We’re looking for highly organised, proactive individuals who thrive in fast-paced environments and care deeply about making a difference for young people. Whether your strengths lie in event logistics or school engagement, you’ll bring energy, precision, and a collaborative mindset to our dynamic team.

You’ll have experience coordinating programmes or events, managing busy workloads, and building strong relationships with a range of stakeholders. Confidence in facilitation (or a willingness to train), strong IT skills, and a solutions-focused approach are essential.

We value team players who can adapt quickly, set up effective processes, and keep things running smoothly. If you're energised by coordinating events, managing logistics with precision, and building trusted relationships with schools to deliver inspiring educational programmes, we’d love to hear from you.

Benefits of working at Young Citizens

In addition to joining a small, friendly, and supportive team, we offer:

• Hybrid and flexible working options
• Enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• Paid volunteering leave
• A day off for your birthday
• Employee assistance programme
• Enhanced sickness and maternity policies
• Season ticket loan
• The opportunity to make a real difference to children and young people across the UK

This is a hybrid working role, requiring office attendance a minimum of 2 days a week during non-delivery periods and may require more frequent office attendance during delivery periods. Candidates should be based within a reasonable commute to St Paul’s, London and have the existing right to work in the UK.

To learn more about the role and the application process, please refer to the job pack for full details.

As long as this advert is live, we are accepting applications.

Title:  Legal Coordinator

Reports to:  Head of Legal 

Salary:  £30,000-40,000 (depending on experience) 

Contract:  Permanent

Hours:  37.5 per week over 5 days (Monday to Friday) 

Holiday:  25 days per year plus bank holidays 

Location:  Remote with regular travel to London and across the UK

Probationary period:  3 months

Benefits:  An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution, Cycle to Work scheme

Start date:  As soon as possible

We are River Action

We are a campaign organisation on a mission to rescue Britain's rivers from the impacts of agricultural, sewage and industrial pollution. We take a creative and bold approach to campaigning, blending sharp strategy with positively disruptive tactics to inspire real action. We support grassroots movements, galvanise public opinion, influence government policy and drive industry change.

We are a small, dedicated and talented team of positive disrupters and community mobilisers who work collaboratively to deliver our strategy to urgently protect and restore our rivers for the benefit of people and nature.

Find out more about our mission and our team on our website. 

Who we’re looking for

Do you want to be part of a movement making waves to clean up the UK’s rivers? Are you passionate about using the law as a tool for change? Do you have the legal and research skills to amplify our impact? If so, we want you to join our team. 

We are looking for a highly capable, ambitious, well-organised, energetic, proactive and diligent individual with legal experience (academic or professional) to play an integral role in developing and delivering our growing legal, policy and advocacy work.

You don’t need to be a qualified or practising lawyer, but you do need to have a law degree or equivalent and familiarity with environmental law. You’ll understand the importance of winning in both courts of law and of public opinion. You’ll be passionate, eager to learn and committed to making change happen quickly. 

If you’re committed to River Action’s mission and want to be at the forefront of environmental law, policy and advocacy, we’d love to hear from you.

Essential experience and skills

• Demonstrable UK legal experience (academic and/or professional), ideally including environmental, public and administrative law. A law degree or equivalent is required.

• Excellent legal research, drafting and communication skills.

• Ability to translate complex legal issues into accessible and impactful messaging.

• Strong organisational and interpersonal skills with demonstrable experience of coordinating multiple projects, working flexibly and at a fast pace.

• Good understanding of strategic litigation and using the law as a tool for change.

• Proven ability to produce high quality work under pressure.

• Excellent IT skills. 

• Commitment to River Action’s mission and to working collaboratively across the sector.

Desirable experience and skills

• Qualification as a solicitor or barrister.

• Experience working in a similar role.

• Experience working in the UK’s environmental sector.

• Experience with strategic litigation and using the law as a tool for change.

• Experience with instructing and managing external lawyers. 

• Experience working with parliamentarians and of UK parliamentary procedures. 

• Media/spokesperson experience.

What you’ll be doing

As Legal Coordinator, you will play a crucial role in shaping River Action’s fight for cleaner rivers by acting as the link between legal expertise provided by external lawyers and River Action’s day-to-day campaigning, policy, advocacy and operational work. 

The role will involve working closely with River Action’s Head of Legal to use the law and legal strategies to strengthen and improve environmental protection of the UK’s rivers. This exciting role will include scoping, developing and managing strategic litigation to achieve systemic change as well as supporting River Action’s policy and advocacy work. You’ll also support the River Action team to build successful campaigns to challenge polluters, hold government and regulators accountable, and push for policy reform.

Key duties and responsibilities

• Support the Head of Legal in scoping, developing and managing River Action’s legal work, including commissioning legal services from external lawyers and providing instructions on legal matters. 

• Produce legal research and analysis to inform and support River Action’s strategic litigation, policy and advocacy work.

• Work with the campaigns team to develop impactful legal actions as part of creative and positively disruptive campaigns to deliver organisational goals.

• Work with the communities team to identify opportunities for River Action to support communities through legal action, including by developing the River Rescue Kit and other initiatives to extend impact.

• Engage with and obtain information and evidence from claimants, complainants, expert witnesses and other sources to support legal actions and campaigns.

• Develop an in-depth understanding of UK legal and policy frameworks relating to rivers and ensure colleagues are kept up to date with changes. 

• Monitor legal developments including caselaw and legislative proposals, working closely with the Head of Legal to understand the implications and opportunities for River Action’s work. 

• Ensure team members are well-briefed on the latest legal developments (both River Action’s work and wider developments) to support their external engagement. 

• Prepare and contribute to legal and policy briefings for River Action and its eNGO partners and for public and political audiences.

• Contribute to River Action’s policy and advocacy work, ensuring our positions are considered and evidenced. 

• Contribute to shaping River Action’s positions and key messaging so they are relevant and accurate. 

• Provide legal support for River Action’s campaigning and operational activities, including by researching relevant laws and by commissioning external legal advice on non-contentious matters. 

• Support colleagues to ensure River Action’s campaigning and communication activities and outputs are legally compliant and help to protect the charity from defamation, copyright infringement or other claims. 

• Write articles and act as spokesperson for River Action in owned and earned media.

• Work across the team to track, record and report impact.

• Support River Action’s fundraising activities including contributing towards funding proposals, pitching and reporting.

• Review and respond to legal queries that come to River Action, escalating to the Head of Legal or other colleagues as appropriate.

• Administrative duties including developing and maintaining River Action’s legal documentation, processes and systems on the organisation’s shared drive. 

• Build relationships and partnerships across the legal sector and environmental sector to inform River Action’s work and contribute to the wider movement. 

General duties and responsibilities

• Follow all charity policies and procedures.

• Actively participate as part of the team.

• Help to promote a positive, healthy and happy work environment and team culture.

• Actively engage in professional development and training.

• Work collaboratively with colleagues across River Action, external lawyers and stakeholders to deliver our mission.

• Undertake any other duties as reasonably required. 

As a small and agile team, we value flexibility. While these are the core responsibilities, staff may be asked to take on additional tasks as needed. If any task becomes a regular duty, the job description will be updated in consultation with the staff member. 

Location

You will work from home with some travel required to London and across the UK. 

The full team meets in person at least four times per year. These are multi-day meetings held in different locations in the UK. Additional UK travel will also be required. The fast-paced nature of our work and small size of our organisation means we are in very regular contact, ensuring a strong connection across the team. 

Diversity and inclusion

We are committed to building a diverse, inclusive and equitable workplace. We welcome and encourage applicants from all backgrounds. We particularly welcome applications from candidates who are underrepresented in the environment sector. 

Don’t meet every single requirement? We know that long lists can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.

How to apply

To apply, please submit to jobs at riveractionuk dot com with the subject ‘Legal Coordinator’:

• your CV (2 pages), and 

• a cover letter (2 pages) explaining why you want to work for River Action and how your experience and skills meet the requirements of the role.

Only applications including both documents will be accepted. Please provide your documents in pdf format. 

Application process

Applications will be reviewed on a rolling basis until 23:59 on Monday 29 September 2025.

Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel. 

Initial interviews will be held on 1 and 2 October 2025 and panel interviews will be held in w/c 6 October 2025, all via video conference. For panel interviews, some questions will be provided in advance for equity and to give you the opportunity to demonstrate your knowledge, skills and experience most effectively. 

Please indicate in your covering letter or in a covering email your availability for interviews.

If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.

Location: Based at a St Giles office (either in Coventry, Norwich, London, Cardiff) with travel requirements to alternative offices 

Ref: CSC-251

Are you a proactive, adaptable and compassionate individual with a proven record of working in a fast-paced, multi-faceted project management or operational support role?  Do you have sound experience in coordinating and supporting operational activities within a national organisation?

If so, join St Giles as a Central Support Coordinator where, as part of the Central Services team, you will provide essential operational support across St Giles Trust’s offices and Service Delivery Pillars.  This key role will focus on coordinating HR, finance, facilities, IT, and compliance processes to ensure smooth day-to-day operations, enhance service efficiency, maintain consistency and regulatory standards across the organisation.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will focus on coordinating and supporting the day-to-day operations of the offices, ensuring smooth and efficient workflow, plus coordinate compliance with internal policies and external regulations and ensuring timely response to any incidents or breaches such as data protection, health and safety, ISO 27001.  You will also be expected to coordinate and support the implementation of new initiatives and projects within the Pillar Structure, and oversee and support organisational systems and processes, making them work efficiently for teams.

We will also rely on you to support projects through tracking compliance with good project governance expectations and to support Service Delivery Teams by coordinating the collation and reporting of contractual performance data for internal processes as well as for commissioners and funders.  Assisting with employee onboarding, induction and leavers, including necessary paperwork, ITC equipment, and access control; supporting employee training and development, including coordinating training sessions, tracking attendance, and maintaining training records; and assisting with financial administration tasks, including invoice processing, expense management, and budget tracking are also all key aspects of the role.

What we are looking for

• Knowledge of ISO 27001 or other relevant quality standards
• Understanding of safeguarding practices, EDI and creating an inclusive work culture
• High levels of attention to detail and strong prioritisation, organisation and planning abilities
• Data entry and analysis skills with high attention to detail and accuracy.
• Excellent problem-solving and decision-making abilities with the ability to identify and resolve issues independently, while escalating complex issues as necessary
• Excellent interpersonal, relationship-building and communication skills, verbal and written
•  A professional, collaborative and flexible approach to your work.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please visit our website. 

Closing date: 9 a.m. on 21 September 2025Interview date: 29 September 2025     

Cydgysylltydd Cymorth Canolog

£32,500 ar gyfer ardal Llundain a £29,500 ar gyfer unrhyw ardaloedd eraill + buddion rhagorol

Llawn amser (35 awr yr wythnos)

Parhaol Lleoliad: Yn seiliedig mewn swyddfa St Giles (nac oes yng Nghoventry, Norwich, Llundain, Caerdydd) gyda gofynion teithio i swyddfeydd eraill

Cyf: CNC-251

A ydych chi'n unigolyn rhagweithiol, hyblyg a thrugarog gyda hanes profedig o weithio mewn rôl rheoli prosiectau neu gefnogi gweithredol cyflym ac amlweddog?  A oes gennych chi brofiad cadarn mewn cydlynu a chefnogi gweithgareddau gweithredol o fewn sefydliad cenedlaethol?

Os felly, ymunwch â St Giles fel Cydlynydd Cymorth Canolog. Fel rhan o'r tîm Gwasanaethau Canolog, byddwch yn darparu cymorth gweithredol hanfodol ar draws swyddfeydd Ymddiriedolaeth St Giles a'i Golofnau Darparu Gwasanaeth.  Bydd y rôl allweddol hon yn canolbwyntio ar gydlynu prosesau Adnoddau Dynol, cyllid, cyfleusterau, TG a chydymffurfiaeth er mwyn sicrhau gweithrediadau dyddiol llyfn, gwella effeithlonrwydd gwasanaeth, a chynnal cysondeb a safonau rheoleiddiol ar draws y sefydliad.

Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles.  Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.

Ynghylch y rôl allweddol hon

Bydd yr ymgeisydd llwyddiannus yn canolbwyntio ar gydlynu a chefnogi gweithrediadau dyddiol yn y swyddfeydd, gan sicrhau llif gwaith esmwyth ac effeithlon, yn ogystal â chydlynu cydymffurfiaeth â pholisïau mewnol a rheoliadau allanol a sicrhau ymateb amserol i unrhyw ddigwyddiadau neu doriadau megis diogelu data, iechyd a diogelwch ac ISO 27001.  Byddwch hefyd yn cydlynu a chefnogi gweithrediad mentrau a phrosiectau newydd o fewn y Strwythur Colofn, ac yn goruchwylio a chefnogi systemau a phrosesau sefydliadol, gan sicrhau eu bod yn gweithio'n effeithlon ar gyfer timau.

Yn ogystal, byddwch yn cefnogi prosiectau drwy olrhain cydymffurfiaeth â disgwyliadau llywodraethu prosiect da ac yn cynorthwyo Timau Cyflenwi Gwasanaeth drwy gydlynu casglu a chyflwyno data perfformiad cytundeb ar gyfer prosesau mewnol a chomisiynwyr a chyllidwyr.  Mae cynorthwyo gyda phrosesau yn ymwneud â chofrestru a chynefino staff newydd a rhai sy'n gadael, gan gynnwys cwblhau'r gwaith papur angenrheidiol, offer TGCh, a rheoli mynediad; cefnogi hyfforddiant a datblygiad gweithwyr, gan gynnwys trefnu sesiynau hyfforddi, olrhain presenoldeb, a chynnal cofnodion hyfforddi; a chynorthwyo â thasgau gweinyddu ariannol, gan gynnwys prosesu anfonebau, rheoli treuliau, a monitro cyllidebau i gyd yn agweddau allweddol o'r swydd.

Yr hyn rydym yn chwilio amdano

• Gwybodaeth am ISO 27001 neu safonau ansawdd perthnasol eraill
• Dealltwriaeth o arferion amddiffyn, cydraddoldeb, amrywiaeth a chynhwysiant a chreu diwylliant gwaith cynhwysol
• Lefel uchel o sylw i fanylion a galluoedd cryf o ran blaenoriaethu, trefnu a chynllunio
• Sgiliau cofnodi a dadansoddi data gan dalu sylw i fanylder a chywirdeb.
• Gallu rhagorol i ddatrys problemau a gwneud penderfyniadau, gyda'r gallu i adnabod a datrys materion yn annibynnol, gan gyfeirio materion cymhleth at lefelau uwch pan fo angen
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
• Dull proffesiynol, cydweithredol a hyblyg i'ch gwaith

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4x cyflog blynyddol), dyddiau 'duvet', benthyciad tocyn tymor, rhaglen fanteision gweithwyr, taleb gofal llygaid a llawer mwy.

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

Dyddiad cau: 9 yb. ar 21 Medi 2025Dyddiad cyfweliad: 29 Medi 2025          

Job Title: Occupational Therapist

Location: The role is based in East Croydon, accessible by Train and Tram Link. Unfortunately this location does not have step free access.

Salary: £40,000 (Full time equivalent)

Shift Pattern: 22.5 hours per week across three working days, Monday to Friday on a rota between 08:00 - 20:00

About the role

We're looking for an Occupational Therapist who has experience in Complex Mental Health and Substance Misuse to join our residential service based in Croydon. You will use your skills and knowledge to support residents with mental health challenges, complex needs, and will provide specialist occupational therapy as part of their recovery. This is a great opportunity to shape your own role, alongside a team of Positive Engagement Workers, a Dual Diagnosis Worker, and Clinical Psychologist, whilst working closely with the Group Psychological Lead and other external partnerships. You will receive regular supervisions and have time with an external Occupational Therapist. 

You will:

• Deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills
• Be proactive with planning and delivering meaningful activities; this includes one to one and group sessions
• Work closely with clinical teams to meet people where they are, assess their situation, and write recommendations and signposting accordingly
• Assess their current situation through holistic assessments and put plans in place for them to overcome their personal barriers, to enable them for independent living and stability
• Provide psychologically informed interventions in a person-centred approach, flexibly to the resident needs
• Complete various assessments from function to task related to help empower enhanced community and personal engagement
• Set SMART goals in a collaborative way with residents, taking into account all information present from various team members and partner agencies.  

About you

We’re looking for a passionate, driven and qualified Occupational Therapist, registered with the HCPC who has experience working with people that have multiple complex needs. You’ll be confident applying theory to the practical working environment. We use a trauma informed, non judgmental approach, so it’s important that you can work well with others, fit into the team, and build trusting relationships. You will be able to apply your knowledge of relevant guidance and protocols to the working environment. You will have a background in a similar role, able to provide specialist support to our residents who struggle with their mental health and substance use.

What we look for:

• Ability to provide specialised occupational therapy assessment and treatment for residents/participants.
• Willingness to work in adherence to Health and Care Professionals Council (HCPC) and Consultation Observation Tool (COT) and other practice guidelines.
• Ability to identify activity needs and wishes through various approaches such as assessments, observations, and discussions then use these to implement plans of action.
• Ability to recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
• Supporting residents/participants with the relevant life skills, knowledge, and resources to support their journey to achieve independence and their desired goals.
• Ability to develop, participate in, and encourage residents/participants to participate in the running and development of various projects and group engagement activities.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Occupational Therapist | Occupational Therapy | Mental Health | Charity | Social Care | Substance Use | Complex Needs | Residential | Interventions | Therapy | HCPC

This is a new role at Befriending Networks, as we seek someone who is up for the challenge of fundraising to support the continuation of our work in supporting the network of befriending organisations and ensuring that meaningful social connection is available to all.

The role will work closely with the CEO to deliver a fundraising strategy, which will focus on trusts, grant-givers, and corporate collaborations across the UK.  

You will be a skilled communicator, and you will be influential in how you present our work. You will be a self-starter and someone who takes pride in producing high-quality work. You will be courageous and curious as you work to position Befriending Networks as an investable charity. 

The key focus of this role

1. Generate income from small grants from trusts and foundations for specific projects and activities over the short to medium term.  

2. Assist the CEO in the preparation of strategic grant applications for work across the UK, with an initial focus on England, Scotland and Wales to deliver key priorities of our Strategic Plan over the longer term.

3. Development of potential corporate partnerships and collaborations. 

Salary: Grade 3 - £31,133 per annum
Permanent Contract
Location: Blackburn Central Library
Hours: Full time -37.5 Hours per week

Closing date: Monday 22nd September 2025 at 11:30pm

Do you have experience and ability in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be playing a vital role in standing up to the housing emergency.

About the role

You will deliver high quality housing advice and advocacy in line with the hub’s local community priorities and work with people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s rights.

The role also works in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.

About you

· You are able to listen to, engage and work with individuals and communities, including people with lived experience of homelessness.

· You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge.

· Have experience of carrying out casework related interviews, maintain detailed case records.

· Advise and support clients to make informed decisions.

· A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

The Lancashire Hub has 25 staff and you will be a key member of the team defending the right to a safe home. Each of Shelter’s hubs has its own local priorities based on the issues our clients have. For Lancashire these are Homelessness and temporary accommodation, the private rented sector and social housing and people living in poverty.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Head of Internal Audit

We’re looking for an enthusiastic and motivated individual to join the team as the internal auditor.

Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: SIT60 Head of Internal Audit

Location: Home-based. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £33,500 (FTE circa £51k) (inner London weighting £2,595 pro rata or outer London weighting £1,495 pro rata may be applied in accordance with where you live)

Hours: Part-time, 23 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 10 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 21 October 2025. Depending on the outcome a second interview may be arranged.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The role reports to the Associate Director of Legal and Governance, with an independent reporting line to the Chair of the Finance Committee.

The role will provide a comprehensive programme of internal audits into the activities of our charity and will report to our Finance Committee with recommendations for improvement. This is a crucial role in safeguarding the charity’s assets and reputation.

Key responsibilities will include:

• To establish effective and robust operational and strategic Internal Audit plans for the Charity and to report on progress of the plan
• To carry out the Internal Audits within the Internal Audit Plan, within the agreed timetable and budget shown in the Plan, to report on them, to present them to Board and Committee meetings and to monitor progress.
• To liaise with externally sourced providers of internal audit services in support of the role and for conducting internal audits into specialist areas of activity of the charity (such as IT arrangements).
• To maintain a strong working relationship with the Finance Committee, its Chair and the Chief Executive and to act as a Business Partner to all Executive Directors in relation to internal audit.
• To contribute to the Charity’s efforts to avoid fraud, including by advising on new policies and to lead on fraud investigations where appropriate
• To ensure a joined-up approach to both the external and internal audit work, minimising duplication and feeding into the external audit risk assessment.
• To liaise effectively with colleagues to ensure any potential new financial systems have adequate consideration of internal controls.
• To keep up to date with Internal Audit practice and developments and advise the Charity in relation to internal audit matters.

About You

You will have:

• A qualification in internal audit or accounting (e.g. CIA, MIIA, AAT, ACCA, CIMA) as a minimum.
• A good knowledge of how charities operate and their main processes including Finance, HR, Fundraising and CRM systems.
• An in-depth knowledge of risk based internal auditing techniques, including testing and sampling methodologies.
• A good understanding of charity related compliance requirements, and appropriate counter-fraud measures and risk management processes
• An ability to act with authority and provide an independent voice on internal audit matters affecting the charity.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Auditor, Lead Auditor, Head Auditor, Head of Internal Audit, Head of Internal Auditing, Director of Internal Audit, Director of of Internal Audit, Internal Auditing Director, Internal Audit Director, Senior Auditor, CIA, MIIA, AAT, ACCA, CIMA. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

 is a 29-bed medium-low supported accommodation for young people between the ages of 16-25 that is staffed 24/7. We have a dedicated team of Support Workers, Night Support Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Worthing, the service has strong links with and contributes to the local community.

Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.

We are looking for a Supported Housing Support Worker to join our Worthing Foyer team. Main areas of responsibilities are:

Housing:

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team

Coaching and Engagement:

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)

General:

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge:

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists

Skills and Abilities: 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
• Ability to work autonomously, and use own initiative, as well as being part of a team
• Clear verbal and written communication skills, good IT, and keyboard skills
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Sunday 12 October 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.