Knowledge management officer jobs in hackney wick, greater london
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
The Fundraising Assistant will play a vital role in supporting the day-to-day operations of Women in Prison’s Fundraising Team. This role will focus on providing high-quality administrative and operational support, ensuring smooth and efficient team functioning. Working closely with the Director of Fundraising and other team members, the postholder will manage key administrative processes, coordinate internal systems, and assist with supporter care, events, and data handling.
This is an ideal role for someone with strong administrative experience who is highly organised, detail-oriented, and committed to social justice.
Key Responsibility Areas
- Administrative support
- Supporter stewardship
- Data information and management
- Research and reporting
- Financial Coordination
- General responsibilities
For full job description, please download the recruitment pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a passionate and strategic Digital Marketing Lead to take our online presence to the next level — amplifying our campaigns, engaging our bladder cancer community, and making sure our messages reach the people who need it most. If you’re ready to combine creativity with impact, your skills in digital marketing could help us support more patients, improve early diagnosis and change outcomes for bladder cancer patients, then we want to hear from you.
The client requests no contact from agencies or media sales.
Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities.
The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees.
We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.
About AFRIL
Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.
AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:
-
Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status).
-
Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.
-
Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data.
-
Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment.
-
Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status.
We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification.
Please submit your CV and a cover letter – no more than one side of A4 – detailing how you meet the person specification for the role by 23:30 on Wednesday 27th August 2025.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
Location: Remote (occasional UK in-person meetups)
Contract type: Permanent, full-time or part-time (minimum 4 days/week); UK adjacent hours
Salary: £55,000–£75,000 per annum (commensurate with experience)
Benefits: 35 days holiday + national holidays; 14 days medical leave; 3% employer pension contribution; open to flexible working
Reporting to/supported by: CEO
How to apply: Submit your cover letter and CV via CharityJob. Applications will be reviewed on a rolling basis, and we may close the advert early if we find the right candidate.
About Iswe
Iswe is a global non-profit advancing participatory democracy and systems-level political change. Our mission is to help citizens, especially those in underrepresented regions, shape solutions to global challenges — from climate justice to health equity. Our initiatives include the Global Citizens’ Assembly (GCA) and Assemblis, a digital platform for community-led democratic processes.
We’re entering an exciting phase of growth and are looking for a strategic and entrepreneurial fundraiser to take our income generation to the next level.
About the role
We are seeking a Head of Fundraising to develop and drive Iswe’s income generation strategy and grow a high-performing fundraising team.
This role is ideal for someone experienced and confident enough to lead the function with minimal oversight, but still eager to be hands-on. You will bring a good understanding of the climate, democracy, and systems change funding landscape, ideally along with existing funder relationships. You’ll be creative and entrepreneurial, with the ability to craft compelling cases for support, develop new income streams, and build the operational systems required to raise and manage funds effectively.
Your goal will be to secure £10 million over the next 3–5 years, and position Iswe for long-term financial sustainability.
You will report to the CEO and will manage a Senior Fundraising Officer, with the opportunity to expand the team over time (e.g. an individual giving lead and a high-net-worth donor lead).
Key Responsibilities
Strategic Leadership
-
Develop and deliver an ambitious fundraising strategy aligned with Iswe’s organisational goals, including project-specific income generation and unrestricted funding.
-
Identify and pursue diverse fundraising opportunities, with a focus on:
-
Grant fundraising
-
Institutional partnerships
-
Innovative pooled funding mechanisms
-
Individual giving and public campaigns
-
High-net-worth individuals
-
Revenue-generating partnerships and services
-
-
Provide regular reporting and strategic insights, including risks, opportunities, and performance against targets.
-
Work with the CEO to transition key donor relationships smoothly and represent Iswe externally at high-level events and convenings (e.g. COP, Bonn, Davos, New York Climate Week).
Fundraising Execution
-
Lead the cultivation, solicitation, and stewardship of funders, donors, and strategic partners.
-
Write and oversee the development of high-quality grant proposals, donor reports, and communications.
-
Coordinate funding strategies for individual projects, and support project teams to embed fundraising into their planning and delivery.
-
Develop digital strategies and campaigns to support public fundraising and individual giving.
-
Build systems to attract and steward high net worth individuals, including prospecting, relationship management, and donor communications.
-
Explore and advance business revenue streams such as consultancy offers, corporate sponsorships, or platform-based services.
Team Leadership
-
Line-manage a Senior Fundraising Officer, supporting their professional development and accountability.
-
Recruit, onboard and manage future team members as needed (e.g. an Individual Giving Manager and High Net Worth Fundraising Lead).
-
Foster a culture of collaboration, innovation, and bottom-up leadership within the fundraising team and across the organisation.
Operational Excellence
- Design and implement systems for tracking fundraising performance and measuring ROI.
- Develop internal processes for grant management and donor engagement.
- Ensure compliance with fundraising ethics, legal standards, and data protection regulations.
- Build the fundraising literacy and capability of project and leadership teams across the organisation.
Person Specification
Essential
-
Substantial fundraising experience (minimum 5+ years), with a proven track record of raising six to seven-figure income across grantmaking, institutional funders, or major donors.
-
Strong strategic thinking, planning, and execution skills — with the ability to own a multi-year fundraising roadmap and deliver results with minimal supervision.
-
Demonstrated experience in developing and delivering fundraising strategies across multiple income streams (e.g. grants, high net worth individuals, public fundraising, or partnerships).
-
Excellent writing and communication skills, including the ability to craft compelling funding proposals and reports.
-
Working knowledge of individual giving strategies, including use of digital tools for donor acquisition and retention.
-
Working knowledge of GDPR.
-
Understanding of how to build systems and culture to support high net worth individual engagement and income generation.
-
Experience speaking and writing knowledgeably about deliberative democracy and multilateralism.
-
Strong understanding of the global fundraising landscape in climate, democracy, and systems change — and ideally some well-established funder relationships.
-
Ability to build strong internal and external relationships and to work across multiple teams and time zones.
-
A collaborative, self-reflective leadership style — grounded in awareness of your own leadership strengths and blind spots, and committed to building the agency of others.
-
Experience working effectively in a remote environment and enthusiasm for this mode of working.
Desirable
-
Experience developing pooled funding models or engaging with multilateral funding initiatives.
-
Experience monetising services or designing other forms of business income.
-
Experience working in or with small, fast-moving nonprofits or startups.
What We Offer
-
A rare opportunity to shape and lead the fundraising function of a globally relevant organisation at a pivotal moment in its growth.
-
A flexible, learning-focused work environment rooted in collaboration, experimentation, and shared ownership.
-
A mission-driven team working on some of the most urgent challenges of our time, in partnership with communities around the world.
A note on representation
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
The role
Salary: £34,000 - £37,000 per annum, depending on experience
Hours: Full-Time (35 hrs).
Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire 4 times a year for our mandatory All Staff Together days and twice a year for directorate days.
Join our team!
We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme, delivering evidence and insight across the whole range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of Crohn’s & Colitis UK.
The role
This role requires translation of quantitative and qualitative data into clear, actionable insights and stories that can be communicated effectively to both technical and non-technical stakeholders across the charity. The role also includes supporting the Evidence & Insight (E&I) team with the collation of existing evidence, working with external agencies and partners to support the delivery of targeted E&I projects, developing networks, and horizon scanning across the sector to keep up to date on E&I programmes. The post-holder will have key involvement in supporting the communication of the E&I team’s work across the charity by developing and coordinating a centralised resource for up-to-date reports, findings, and statistics. The post holder will also contribute strategically to Evidence & Insight operations and documentation.
About you
We are looking for someone with a proactive mindset, who has a creative approach to exploring data.Ideally you will have already had experience of working in the charity or non-profit sectors and have strong analytical and technical skills including an understanding of CRM systems, conducting statistical analysis such as regression and hypothesis testing and be proficient in data management and manipulation using tools such as Excel, SQL, Power BI, SPSS, R or similar. You will be adept at working collaboratively with team members and external stakeholders to support the delivery of targeted projects and be comfortable working in a fast paced environment with shifting priorities.
Download the Recruitment Pack for a full description of the role and responsibilities and a person specification.
Our location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. The charity meets four times a year at its office in Hatfield for our mandatory ‘All Staff Together’ days. We also have 2 in person Directorate days a year and occasional team 'away days'.
What we can offer you:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Monday 18 August at 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Join Us at Mary’s Youth Club – Where Youth Work Comes Alive!
Job Title: Youth Worker (part time) Focus on Boys & Young men
Hours: 25 hrs per week (to include: afternoon and evenings, school Holiday daytimes and occasional weekends and overnight stays)
Contract: Permanent
Pay: London living Wage + 8% Pension
Holiday: pro rata 28 days inc. BH
Accountable to: Lead Youth Worker
At Mary’s Youth Club, we’re not just a youth club – we’re a vibrant, inclusive community where young people aged 10–19 (up to 25 for those with disabilities) come together to share, grow, learn, and enjoy themselves. We believe in creating joyful and enriching experiences that empower every young person who walks through our doors.
Our open access youth club runs exciting and diverse programmes Monday to Friday, including school holidays. Whether it’s the energy of drop-in activities like gaming, sports, and board games, or the focused buzz of creative arts, health and wellbeing sessions, life skills workshops, or youth-led social action – there’s always something happening at Mary’s. Young people help shape our programmes, and we champion their independence, creativity, and voice.
Young people describe us as “like a family” – a safe, friendly, and welcoming space where they can be themselves. Our team is deeply rooted in youth work values: inclusion, equality, justice, reflection, and lifelong learning. Together, we work to support young people to navigate challenges and take steps toward brighter futures.
We are now looking for a Part-Time Youth Worker to join our team – someone with the skills and experience to engage boys and young men through both open access youth work and more targeted interventions, such as mentoring and group work. You’ll play an active role in delivering our evening programmes, creating positive relationships, and supporting young people to explore their potential.
You’ll also have the opportunity to be part of our holiday activities and residentials, work alongside a dedicated and creative staff team, and contribute to a space where young people feel safe, supported, and inspired.
At Mary’s, we’re constantly evolving to meet the needs of our community. When you join us, you step into a role where collaboration, care, and creativity are at the heart of everything we do. This is more than a job – it’s a chance to be part of something special.
Come grow with us – and help make Mary’s a place where young people belong, flourish, and shine.
Closing date: Wednesday 10 September 2025 at 5:00pm
Interviews will be held on: Monday 15 September 2025
Part 1:
With Sally Baxter, CEO, Tarah Reed, Business development Manager and Jordan Yutan, Lead Youth Worker
Part 2: Successful candidates from Part 1 will be invited to our Friday Night Youth Club on Friday 19 September to meet young people
We believe that being better connected improves the prospects of young people, brings greater opportunities and sets up young people for lifelong fulf



The client requests no contact from agencies or media sales.
Charity People is proud to be partnering with The Migraine Trust, the UK's leading charity dedicated to supporting people affected by migraine. With over one in seven people in the UK living with this complex neurological condition, The Migraine Trust is a vital voice for change, campaigning for awareness, funding research, and providing trusted support.
We're looking for a dynamic and strategic Head of Fundraising to join the Senior Leadership Team and lead a growing and ambitious fundraising function. This is a hands-on leadership role with a strong focus on corporate partnerships and major donor development. You'll be joining at a time of real momentum, with the opportunity to shape the future of income generation and make a tangible impact on the lives of people living with migraine.
Our vision
A world where migraine doesn't stop anyone from living the life they want
Our mission
Everyone with migraine deserves the best possible care and treatment and support. We invest in research, campaign for long term improvements and address the stigma and misunderstanding that currently exists. No one with migraine should feel alone and we are here at every step
Head of Fundraising
- Hybrid (London office 1 day/week or 1 day/month for SLT if home-based)
- Circa £52k
- Full-time, 35 hours per week
- 25 days annual leave (rising to 30), plus office closure over Christmas and your birthday off
- 8% employer pension contribution (with 4% employee contribution)
- Generous training and development budget
- Employee Assistance Programme for wellbeing support
- Flexible working culture with hybrid and home-based options
Closing date: Friday 22nd August
First Stage Interviews: w/c 1st September
Second Stage Interviews: w/c 8th September
About the Role
Reporting to the Chief Executive and managing a brilliant team of four, you'll lead the development and delivery of a diverse fundraising strategy. You'll take a proactive role in cultivating high-value relationships, securing new partnerships, and driving innovation across income streams.
Key priorities include:
- Leading and inspiring a high-performing fundraising team
- Developing and delivering a multi-channel fundraising strategy
- Building strategic corporate partnerships and major donor relationships
- Growing a pipeline of non-pharma corporate prospects
- Collaborating across teams to create compelling cases for support
- Championing best practice use of Beacon CRM
- Ensuring compliance with GDPR, charity law, and fundraising regulations
About You
We're looking for a confident and entrepreneurial fundraiser with:
- A strong track record in corporate fundraising and major donor development
- Experience leading successful teams and managing income targets
- Knowledge of trusts, foundations, and individual giving
- Excellent communication and relationship-building skills
- A collaborative, creative, and ambitious mindset
- Understanding of charity law, GDPR, and the Code of Fundraising Practice
This is a brilliant opportunity to lead a fundraising team with purpose, creativity, and ambition and to help build a future where migraine doesn't stop anyone from living the life they want.
To find out more and to request a full job pack, please contact Kevin at Charity People
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
This is an opportunity to join Refuge as a Health IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). You will work closely with victims of VAWG from the point of crisis, to provide high quality independent advocacy and support to survivors of VAWG at the highest risk and their children.
The Health IGVA will train and provide ongoing support to GP practices and other health professionals and providers to enable primary and secondary care staff to be able to effectively talk to their patients about gender based abuse and different strands of Violence Against Women and Girls (VAWG): including Domestic abuse and violence (physical, sexual, emotional, psychological, economic or tech abuse), Sexual Violence (Rape and sexual assault), Stalking and harassment , Sexual exploitation (including women working in sex industry and Child Sexual Exploitation), Female genital mutilation (FGM)/cutting , Forced marriage, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth.
The post holder will work in partnership with the local Integrated Care Board (ICB) and the Gaia Service Manager to proactively develop and maintain links with health providers in the local area and build links with health professionals and support agencies.
The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support.
The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 4 September 2025
Interview Date: 18 and 19 September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required
Role Purpose:
The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.
Role Responsibilities:
-
Provide day-to-day supervision, guidance and emotional support to helpline advisors.
-
Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
-
Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
-
Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
-
Coordinate rotas and ensure adequate shift coverage.
-
Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
-
Promote staff wellbeing and implement trauma-informed approaches in staff support.
-
Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
-
Lead on service improvement by identifying trends, risks, and areas for development.
-
Monitor and analyse service data to contribute to internal reviews and funder reporting.
-
Ensure compliance with data protection, confidentiality, and safeguarding standards.
-
Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
Person Specification:
-
Supervisory or senior experience in helpline, casework, or support services.
-
Proven ability to provide emotional and professional support to frontline staff.
-
Experience in handling safeguarding referrals and risk assessments.
-
Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
-
Strong understanding of anti-Muslim hatred and Islamophobia.
-
Excellent understanding of British Muslim communities, their diversity, and everyday practices.
-
Excellent interpersonal, leadership, and communication skills.
-
Strong organisational skills and ability to manage competing priorities.
-
Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
-
Experience in monitoring, evaluation, or impact reporting is desirable.
-
Commitment to equality, diversity, and inclusion.
-
Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
-
Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
The client requests no contact from agencies or media sales.
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
National Energy Action’s teams are supportive, knowledgeable and dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives every day.
The role
This is a time of unprecedented demand for our services. We have a fantastic opportunity for someone to join us as a Benefits Adviser on either a full or part time basis. Job Share applications are also welcome. Full time hours are 37 hours per week.
We’re looking for an experienced and knowledgeable professional to help us deliver our work programme and build our profile amongst regional stakeholders. The post-holder will deliver projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
This is a highly rewarding role where knowledge and experience are key. You will provide accurate, comprehensive benefit entitlement advice and support to householders, ensuring they receive the help they need. From initial consultation to form completion, you will be responsible for offering guidance across multiple channels – by phone, online and in person.
National Energy Advice’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. You will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
What you will need to succeed
National Energy Action is seeking skilled and experienced individuals to join our team in a pivotal role supporting low income and vulnerable households.
You will have a strong background in providing welfare benefits advice and expert advice on welfare rights, including entitlements, systems, claim processes and current legislation and practices; all tailored to individual client circumstances. You will have demonstrable experience of providing welfare benefits advice via telephone and face to face is essential.
You will need good organisational skills, excellent communication skills as well as an understanding of the challenges faced by low income, vulnerable or disadvantaged householders.
The role of Benefits Adviser will be part of the Communities Directorate and the postholder will report to the Benefits Entitlement and Claim Support Manager.
Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
We are offering:
- £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
The client requests no contact from agencies or media sales.
The International Institute for Environment and Development (IIED) is exclusive partnering with Robertson Bell in their search for a Head of Financial Planning & Analysis to join their evolving team on a permanent basis, in this newly created role.
The Head of Financial Planning & Analysis (FP&A) is a key senior member of the finance team and will help shape the strategic management and direction of the team. They will support the Director of Finance and Operations, Senior Leadership Team, Trustees and budget holders to understand and interpret IIED’s finances and play a key role in the long term strategic financial planning process.
The organisation:
IIED is a global research organisation dedicated to sustainable development, connecting local needs with global challenges. They operate on six continents, advocating for the world's most vulnerable communities to influence decisions that impact them. Based in London and Edinburgh, with 200 staff and associates worldwide, IIED has led sustainable development policy for over 50 years.
Their new manifesto launched in May 2024, aims to address the complex interconnectivity of today's global issues with innovative, collaborative approaches. Recognising the limitations of traditional project planning in a rapidly changing world, IIED is shifting towards forming dynamic, diverse alliances to tackle systemic issues, focusing on justice and decolonisation, and creating significant, scalable impacts through collaborative, adaptive efforts.
The key duties of the Head of Financial Planning & Analysis are as follows:
- Lead on strategic financial reporting to provide a clear picture of the organization’s short- and long-term financial position
- Manage the design and build of financial models to support strategic planning, project impact assessment, and forecasting
- Lead the annual budgeting process, working closely with department heads to develop realistic forecasts and budget plans
- Develop and maintain financial models to project future financial performance
- Lead the finance business partnering function, providing support and guidance to budget holders and key stakeholders
- Ensure monthly management accounts are produced and shared with stakeholders
- Financial evaluation of project proposals to support management decision-making
- Manage and mentor the FP&A Team, providing guidance, training, and support to foster professional growth and development
- Work closely with project managers and budget holders, ensuring projects are financially sustainable and aligned with donor requirements
- Collaborate with operational teams, including HR, IT, and Procurement, to integrate financial planning with operational strategies
The successful candidate will have:
- Qualified with a recognised professional body, or be able to prove they are qualified by experience
- Experience in charity financial planning, budgeting and cost recovery model in a complex organisation
- Substantial relevant finance management experience in the not-for-profit sector
- Experience in mapping and analysing processes and identifying and implementing process improvement
- Excellent communication skills and be able to influence at all levels within the organisation
- Ability to manage, support and develop diverse teams to work effectively together and with the rest of the organisation
- Ideally, experience of accounting within a grant receiving organisation
This role is offered on a hybrid working basis, with only occasional travel required, just a few times per month, to either the London or Edinburgh office for key meetings.
Applications are open until Sunday 24th August, with first stage interviews due to take place the week commencing 1st September, but CVs will be under continuous review before then, so do not delay in applying – submit your CV via Robertson Bell today to make sure you don’t miss out!
At Housing Justice, we unite communities to support people experiencing homelessness, helping them build personal connections that pave the way out of homelessness. We believe that connection and belonging are essential. Alongside this, we work to create a fairer housing system where everyone has access to a safe, secure, and stable home.
The Operations Coordinator (in the Partnerships and Development, Emergency Accommodation team) is a key member of the team supporting the delivery of services to faith and community-led night shelters across England. Working closely with the Programme Lead and delivery team, this role provides essential operational, administrative, and coordination support to ensure smooth service delivery and strong stakeholder engagement.
This hands-on role is central to the day-to-day functioning of the programme, helping to manage internal communications, schedule and document key meetings, coordinate events, liaise with partners, and maintain project momentum. The Operations Coordinator will also support team organisation and reporting processes, contributing to the capacity-building efforts that underpin our partnerships with shelter networks.
Although our main office is based in London, this is a hybrid role, suitable for those living throughout England.
The client requests no contact from agencies or media sales.
The British Association of Urological Surgeons (BAUS) is an established, highly regarded membership-based organisation. They promote the highest standards of practice in urology, with a reputation as a leading professional medical association. Their members are expert medical practitioners in the field of urology. Founded in 1945, they are excited to be celebrating their 80th anniversary this year!
We are delighted to be partnering with BAUS in their search for someone with a wealth of experience in leading on large scale events, a passion for event execution and an understanding of membership organisations. This is a unique opportunity to join a small, ambitious and passionate team. Is this the dream role that you have been waiting for? If so, we would love to hear from you.
The Role
The Head of Events is a crucial role, with responsibility for the overall strategic and operational leadership of BAUS’s events portfolio, which is their main source of income. Their impressive programme of events includes their flagship BAUS Annual Scientific Meeting, hosting 1200 delegates and approximately 80 exhibitors. The events portfolio also includes a calendar of smaller events such as Specialist Section Meetings, Educational Courses, and the associated sponsorship.
Reporting directly to the CEO, you will lead the events team and be integral in the design and execution high profile events. The main focus will be on the delivery of the exciting calendar of existing events, however the team welcome new ideas and innovation to enhance, support and grow their portfolio.
The main responsibilities will include:
- Setting the vision, direction and standards for all BAUS events
- Ensuring an exceptional experience for all delegates and exhibitors
- Working to agreed budgets to maintain financial sustainability
- Aligning events with the educational vision
- Strengthening BAUS’s reputation through exceptional delivery.
The Person
We are looking for a someone with a proven track record in managing large scale conferences and events at a senior and strategic level. Ideally with experience working in a membership organisation, you should have strong strategic skills in project management, planning and budget management.
You should have the ability to build and maintain senior-level relationships with committees, sponsors, and partners and we are looking for someone who possesses the knowledge and expertise to negotiate, influence and solve problems. Most importantly, you will need to be pro-active, passionate and reliable. Please note that due to the requirements of this role, you must also be able to work flexibly to attend events when required (although the charity will pay expenses and operates a TOIL system).
Why BAUS?
BAUS adopts a welcoming, supportive and collaborative culture. It is a small, successful team that work closely to achieve outstanding results for their members. Not only is BAUS hugely passionate about supporting its members but it puts huge emphasis on making staff feel supported and empowered in their roles, ensuring it is a wonderful place to work. The charity’s benefits include an excellent pension scheme with a minimum 16% contribution along with 25 days leave per year, plus Bank Holidays and an additional 4 days at Christmas.
The role is hybrid and flexible, and will require the successful applicant to work once or twice a week out of the prolific and impressive city centre offices embedded in the heart of London. If this sounds like the opportunity for the next phase of your career, then get in touch! Apply here, or get in contact with Charlie, Leanne or Jen at Charity Horizons for more information.
Interview dates will be week commencing 8th September for first stage interviews and week commencing 15th September for second stage interviews. All interviews will be in person at the London office.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Department: Supporter Engagement and Operations
Salary: £35,470 per annum
Hours: 34.5 hours per week
Contract Type: Fixed-term contract for 12 months
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential, and every girl can choose her own future. We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
At Plan International UK, we are committed to delivering exceptional supporter experiences. We’re looking for a Supporter Income Executive to play a key role in making every supporter feel valued, appreciated, and connected to our mission of creating a just world for all children, especially girls.
In this role, you’ll ensure the smooth and accurate processing of donations, maintain clear and friendly communication, and resolve queries promptly and effectively. Your work will help build lasting relationships with our supporters and ensure they feel proud to stand with us.
This is an exciting time to join our Supporter Engagement and Operations Unit. You’ll be the person who makes sure every donation, whether it comes through a form, an online platform, or other channels, is processed with care and precision. You’ll also help us stay fully compliant with HMRC Gift Aid regulations and BACS Direct Debit standards, so supporters can give with confidence.
We’re seeking someone who brings:
- Hands-on experience processing offline and online donations across multiple channels
- Strong knowledge of Gift Aid regulations and Direct Debit compliance
- Exceptional attention to detail and problem-solving skills to keep things running smoothly
- Great communication skills and the ability to work effectively with colleagues across the organisation
- Experience using CRM or supporter databases to manage and track supporter interactions
You’ll thrive in this role if you’re a natural collaborator who enjoys working as part of a team, loves solving challenges, and is driven by purpose.
If you want to be part of a collaborative, values-driven organisation where your work directly impacts our ability to deliver positive change for children worldwide, this is the role for you. You’ll join a team that supports, celebrates, and shares a commitment to Feminist Leadership Principles and equality.
Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role.
The deadline for applications is 23:59 on 31 August 2025
Interviews will take place on 9 September 2025
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-223328
We are seeking an energetic, enthusiastic, eye-for-detail person to join us as the new Parish Administrator.
The successful candidate will be responsible for the smooth running of the parish office and will be the first point of contact for all those wishing to access any business of the Parish.
This position requires proficiency in various clerical tasks, excellent interpersonal and communication skills, and the ability to manage multiple responsibilities efficiently.
Main Responsibilities:
-
- To be the friendly welcoming face of the church
- Provide administrative support to the church and its activities
- Manage the church office, including handling phone and email enquiries
- Maintain church records, service rotas, and church calendar
- Oversee hall bookings and liaise with hirers
- Assist with preparation of weekly notice sheets and service materials
- Coordinate church communications (newsletters, website updates, social media)
- Ensure compliance with safeguarding and data protection requirements
We’re Looking For Someone Who:
- Is highly organised, efficient, and self-motivated
- Has excellent communication and IT skills
- Can work well independently and as part of a team
- Understands and supports the values and mission of our Church
- Has previous administrative experience (experience in a church or charity setting is desirable)
What We Offer:
- A welcoming and supportive church environment
- Flexible working hours across the week (exact pattern negotiable, some hybrid working possible by arrangemnt)
- Opportunities for training and development
- A meaningful role at the heart of a growing church community
Hours: The role is part-time (20 hours per week) working on site in the church office
Salary: £14 to £16 per hour (depending on experience and qualifications)
Please note: There is a requirement for applicants to fully support the ethos of this Anglican parish.This post involves is subject to a DBS check. The successful applicant will be required to undertake Rochester Diocesan safeguarding training at an appropriate level.
The information pack and application form can be downloaded below
Closing date for applications: 12th September 2025.
Interviews: Week beginning 29th September 2025
The client requests no contact from agencies or media sales.