Knowledge manager jobs in crook, county durham
We currently have an exciting opportunity for 2 x Peer Support Corodinators (known internally as Volunteer Manager- Peer Support) to join the National Homicide Service in the Peer Support team.
These roles are full time working 37.5 hours per week, one is offered on a permanent basis and the other on a fixed term contract until 01/09/2026. These roles are home-based with regular travel required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.
As a Peer Support Volunteer Manager you will be:
- Responsible for development and management of a cohort of lived experience volunteers
- Triaging and Risk Assessing clients as they are referred into the service
- Facilitating Peer Support groups, both online and face-to-face
- Contributing to the training and recruitment of new volunteers
You will need:
- Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
- Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
- A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safe to Learn is a newly established network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools. We co-produce evidence-based child safeguarding resources, tools and standards to address antisemitism and improve the school environment for all children, educators and support staff.
Safe to Learn is seeking a committed dynamic, and entrepreneurial Director to lead strategy development and implementation in collaboration with the Safe to Learn Independent Advisory Panel. Candidates with the following experience and commitment are encouraged to apply:
- A demonstrable alignment with our mission and values.
- A clear commitment to ending antisemitism and understanding of antisemitism, child rights and child safeguarding and their underlying principles.
- A team-player, with a positive, dynamic and entrepreneurial approach to achieving our mission.
- Significant experience and understanding of the UK education sector at a senior level.
- A track-record of delivering high-impact advocacy and communications campaigns to achieve policy objectives.
- Preferably related to non-discrimination, equality, anti-racism or child rights.
- Experience of undertaking high-quality research and knowledge production in a related area.
- High-level relationship management and network-building skills, including significant experience of engaging with policymakers.
- Experience of developing high-quality resources and educational materials for children and educators.
- A flexible, participatory and consultative approach with a proven ability to work in collaboration with a high-level advisory panel.
- Excellent written and verbal communication skills including the ability to engage audiences at all levels.
- Advocacy, consensus-building and facilitation skills, including diplomacy, tact, non-discrimination and respect for all.
To apply please send a CV and cover letter addressing each point in the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: We’re looking for an energetic and creative communications and marketing officer to join the team at Brake, delivering compelling digital marketing and comms campaigns that generate headlines, grow our audience, drive consistent and meaningful engagement, and generate income.
Working at the heart of a small and busy communications team, you will play an instrumental role in shaping and enhancing our digital presence.
With strong digital marketing skills and a desire to make a difference, you will nurture Brake’s social media channels – interacting with our audiences and creating eye-catching and engaging content that raises awareness of the difference we make and encourages people to support our work.
You will also support on PR and media work, supporting the team to promote Brake’s work via media outlets and manage our media database. You’ll respond to media enquiries and arrange interviews for our campaigns team, helping secure coverage that supports our strategic objectives and leads to meaningful engagement.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This role will play a vital part in raising the profile of our work and effecting positive change for a safer future on our roads.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
- Birthday day off
- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for:
You will have at least one year of experience working in digital marketing, ideally within the UK charity sector. You will also have great organisational skills, a genuine desire to make a difference and the ability to multi-task in a fast-paced environment.
Essential Requirements:
· Minimum one year experience working in a communications and marketing role within a charity setting, or equivalent, with a proven track record of driving audience growth and engagement.
· Excellent written and verbal communication skills, with experience creating content for varied audiences across different digital platforms.
· Good organisational skills with the ability to manage a varied workload, working on multiple projects.
· Ability to work both independently and in a team, with a positive, problem-solving approach.
· Comfortable using CRM systems and digital tools (e.g. Hootsuite, Mailchimp, Donorfy)
· Experience using analytics tools (Google Analytics, social platform insights)
· Strong attention to details especially in writing and data entry
· Good knowledge of GDPR compliance and data protection best practice
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We're happy to receive your cover letter in an alternative format such as a short video.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role: We’re looking for a talented and driven writer to tell compelling stories that touch hearts, change minds, communicate the importance of our work and inspire people to get involved.
With a proven track record of crafting inspiring narratives, you will gather and share the lived experience of road victims, to demonstrate the impact of road crashes and the difference Brake makes to families affected. You will source, research and write for different audiences to raise awareness of the solutions that we know can prevent road crashes and reduce death and injury.
You will write effective and powerful content to meet the needs of different functions, including fundraising materials, news and marketing bulletins, research reports, website features, and other publications.
About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This role will play a vital part in raising the profile of our work and effecting positive change for a safer future on our roads.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)
- Birthday day off
- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)
Who we're looking for
You will be a qualified journalist, a skilled and talented writer, with a minimum of four years of professional experience of working in a fast-paced newsroom or equivalent. You will be well-organised, interested in the UK charity sector and keen to work as part of a dedicated and creative team.
Essential Requirements:
· Excellent writing skills, with the ability to write engaging copy that conveys complex ideas to a range of diverse audiences.
· Skilled in interviewing with sensitivity, supporting the welfare of people sharing their stories with us, including those who have experienced trauma.
· Meticulous attention to detail and collaborative approach, helping us develop and deliver bold, compelling copy and connect with our audiences.
· Qualified journalist with a minimum of 4 years of experience working in a fast-paced newsroom or equivalent, writing a broad variety of engaging copy, working to tight deadlines.
· You will have a strong portfolio showcasing versatile writing skills across different formats. You’ll be able to demonstrate how you have adapted and nuanced copy for different audiences, across a range of content formats and subjects.
· Excellent organisational and project-management skills with the ability to prioritise a varied workload, working both proactively and reactively when required.
· Ability to work independently and in a team with a positive, problem-solving approach.
· Confidence and competence in utilising modern office, communications and IT skills in the Microsoft Office Suite as well as knowledge and skills to use content management systems and databases.
Desirable Experience:
· Experience working in the transport sector with a broad awareness of the political landscape relating to road safety and victim support and how it relates in practice
· Good knowledge of GDPR compliance and data protection best practice.
Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.
Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.
We're keen to get to know the real you. If you're more comfortable submitting your cover letter in an alternative format such as a short video we're happy to receive those.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
This is a brand new role with Action Duchenne, leading our new Fundraising and Communications team. This role is part of the Senior Leadership Team.
Applications close at 9am on Monday 21st July 2025, with interviews likely to take place in the weeks commencing 28th July and 4th August 2025. To apply, please click 'Apply', where you will be redirected to our application form.
Main Purpose of the Role:
To manage, lead and support the Fundraising and Communications Team to retain donors, increase income and provide clear direction for our communications. This role will involve supporting relationships with sponsors of Action Duchenne’s International Conference, developing and implementing the fundraising and communications strategy, and reviewing our case for support for our core work and projects.
Specific Tasks:
The focus areas and key deliverables of this role are as follows:
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Develop and deliver on a clear fundraising and communications strategy, with annual action plans and clear objectives and KPIs for team members.
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Understand and keep abreast of sector trends and compliance updates relating to fundraising and communications
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Develop and maintain oversight of all budgets, targets, forecasts and processes relating to fundraising and communications
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Co-ordinate the prioritising of income streams, including community, individual giving, corporate, legacy and trust and grants
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Research, identify, and where there is capacity, pursue income generation opportunities that match the objectives of Action Duchenne
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Ensure Action Duchenne is compliant with all applicable elements of the Fundraising Regulator’s Code of Fundraising Practice, law, and the Charity Commission relating to fundraising
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Research, identify and apply to Trusts and Foundations with a clear pipeline
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Prepare reports for Trustees either for the full Board, or where required, to sub committees, which will include fundraising and communications progress against objectives.
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With a team keen to learn, provide leadership and hands on support to ensure objectives are achieved
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Undertake a review of all Communications materials, including social media and website
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Lead by example across the team and organisation
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Be part of, and therefore contribute towards and prepare for Senior Leadership Team meetings
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Identify existing or potential events to develop relationships with funders, including Action Duchenne’s annual international conference
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Feed in to the development of the international conference, led by the Head of Operations & Events
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Work with staff across the organisation to ensure all elements of work are collaborative, specifically when submitting funding bids or developing the annual international conference
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To maintain the contact database, keeping it up to date and accurate
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Continue to invest in professional development in yourself and your team, including safeguarding
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Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.
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Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.
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Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.
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Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey.
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To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.
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Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.
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To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.
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Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.
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Coordinate cover for the Support Team when there is sickness or leave.
Further details can be found on the person specification attached.
Action Duchenne is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates with relevant lived experiences and those from under-represented groups to apply.
The client requests no contact from agencies or media sales.
Senior Project Officer - Communities Prepared
Ref: SPO0725
Location: England-wide
Contract: Fixed term contract until 7th August 2026
Salary: £16,800 - £18,000 pro rata (FTE £28,000-£30,000)
Hours: 22.5 hours per week
Community charity Groundwork South has a unique opportunity for an energetic, people-focused, self-motivated Senior Project Officer to join our Communities Prepared team to develop and provide community resilience training and support for a diverse range of communities.
Summary of role: Communities Prepared is our flagship England-wide community resilience programme which provides training and support to community volunteers and the wider public – helping them to build their confidence, skills, and knowledge to prepare for, respond to, and recover from various threats, including severe weather events amplified by climate change.
With the demand and need for our programme continuing to grow, we are looking for a new part-time Senior Project Officer to work closely with the existing delivery team, wider programme team, communities, and partners nationwide to design and deliver online and in-person tailored training and support packages for community volunteers across England.
If you have the confidence and skills to engage with people from a range of backgrounds and have proven experience in delivering training within a community setting, we would love to hear from you. You will also need to be skilled and confident at developing learning content which takes complex information and makes it easy to understand and engaging. An interest in and understanding of climate change and its impact on communities, emergency/risk management, and/or climate adaption and mitigation approaches (e.g. Nature Based Solutions) would be highly advantageous.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions.
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Closing date for applications: 3 August 2025, 11.59pm
Interview date: 11th / 12th August 2025 (over MS Teams or Zoom)
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
We’re looking for a Clinical Quality Improvement Facilitator to drive improvements in cystic fibrosis care by supporting and accelerating targeted quality improvement (QI) within CF centres and clinics across the UK.
At a time of significant change and transformation in CF clinical care, this is an exciting opportunity to join a dynamic and passionate team at Cystic Fibrosis Trust. This role will play an important part in maximising the impact of several datasets already held by the Trust, and enabling patient-centric, evidence-based improvements in CF care.
A confident facilitator, you will help to translate data insights into actionable recommendations for CF teams, and support them with local projects to improve care, from small scale changes to larger QI initiatives. You will build strong relationships with the CF clinical community, encouraging and supporting them to share best practices and innovations. There will also be opportunities to contribute to the wider work of the QI team and attend relevant conferences and events.
To be the right candidate for this role, you will bring:
- Experience of clinical quality improvement in healthcare settings, including knowledge of evidence-based QI approaches
- Excellent interpersonal and stakeholder management skills, including experience of delivering presentations and/or group facilitation
- Excellent numeracy and analytical skills, with an ability to interpret and translate complex data into accessible and actionable information for healthcare professionals
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays, opportunities for learning and development, pension, healthcare cash plan and more.
Closing date for completed applications is 12:00pm on Monday 21 July 2025
Interviews expected week commencing 28 July 2025
Please note you will need to have the right to work in the UK before starting work with us and we will check this.
No agencies please.
How to apply
For more details about the job and requirements, please visit our website or use the application button provided.
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-222 559
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a leading charity as they look for a Digital Channels Manager. This exciting opportunity is for a highly skilled and experienced professional to join their marketing and digital team, responsible for the development, management, and continuous enhancement of their corporate digital channels to maximize efficiencies and drive business objectives.
Key Responsibilities:
- Develop, manage, and continuously enhance the charity's corporate digital channels
- Lead efforts to conceptualize, build, and implement new digital products
- Establish digital product development processes
- Foster a collaborative and innovative culture within the team
- Maximize web and SEO performance and measure the effectiveness of digital performance through a data-driven approach
- Provide both proactive and reactive web support and digital expertise across departments
- Lead on ensuring digital safeguarding processes and protocols are embedded where appropriate and delivered
Person Specification:
- Proven experience in editing and publishing website content, using DTP software, and HTML, CSS, SEO, and UX design
- Excellent knowledge of Content Management strategy and data-driven decision making
- Strong analytical skills and ability to gather audience insight
- Experience in project management, team leadership, and budget management
- Strong communication and interpersonal skills, with the ability to work with senior management and colleagues at all levels
- Ability to work sympathetically and appropriately with those with lived experience.
What's on Offer:
- Competitive salary of £40,000 to £45,000 and other benefits.
- Opportunity to work for a leading charity making a real difference.
- Flexible working arrangements, including remote working and flexible hour
- Valuable pension benefits and access to employee assistance programs.
- Ongoing training and development opportunities to support your career growth.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK, sponsorship cannot be offered.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management.
Position: CE375 Individual Giving Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 5 or 6 August 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
You’ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products.
You’ll be:
- Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
- Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
- Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data an managing campaign costs.
- Responsible for maintaining and reporting accurate campaign results and reviews.
- Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
- Ensuring campaigns and gaming activities are fully compliant at all times… a knowledge of Gambling Commission rules would be a bonus.
About You
We’re looking for an individual who:
- Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
- Is fantastic at organising and prioritising a busy workload and knowledgeable of project management.
- Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
- In fact loves data and insight and enjoy applying insight to our campaigns
- Is a great all-round communicator, with both internal and external audiences
- And of course, we need you to be a resident of the UK and have the right to work in the UK.
This is a home-based role with occasional travel required.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Grants Officer (Associate), Europe
Location: This role is open to candidates based in the following European countries where we have the capacity to employ staff: France, Germany, Spain, Sweden, Switzerland. Please note we currently do not have the infrastructure to support VISA/right-to-work sponsorship and you must be living and authorised to work in these locations
Reports to: Grants Programme Manager
Employment Type: 12 months Fixed Term Contract (FTC) with the possibility of extension
Hours per week: 37.5 - 40 hours/ week (depending on location)
Compensation at an Associate level : £40,934 - £50,759. Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable.
Closing Date: Friday 8th August 2025, 23:59 (11:59pm) British Summer Time
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively.
As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia, Australia/Aotearoa New Zealand, Europe and North America. We are all aligned by our Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.
CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support.
Our Values:
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Curiosity - We champion exploration and creativity.
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Courage - We are authentic and brave in our decisions and actions.
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Collaboration - We share power and work together.
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Empathy - We embrace others’ perspectives and experiences.
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Equity - We disrupt systemic barriers to shift power.
The AI Opportunity Fund:
The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future.
Position Overview:
At CPI we believe people are at the heart of our success. We are seeking a Grants Officer (Associate) based in Europe to join our CPI Europe (CPIE) team. Your role is critical in ensuring the smooth delivery of the AI Opportunity Fund. This role is responsible for the effective administration of grants including ongoing due diligence and accurate record keeping, contributing to assessing proposals and organisations, stewarding and maintaining effective relationships with grantees and wider partners, and ensuring compliance, timely reporting and payments. This role does not involve managing others.
Key Responsibilities:
1. Grant Strategy & Development
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Contribute to shaping the strategy, design and execution of the AI Opportunity Fund.
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Support Management to ensure excellent donor stewardship of Google . org, building their confidence in CPIE as a thought and delivery partner.
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Work collaboratively with programme teams to gather necessary information, data, and insights for compelling letters of inquiry, grant applications and contract bids.
2. Grant Management & Compliance
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Oversee the implementation of awarded grants and contracts, ensuring adherence to donor guidelines, reporting requirements, and project targets and timelines.
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Actively manage programmatic risks and conduct ongoing due diligence on grantee and wider partners to ensure compliance.
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Prepare and submit accurate and timely grant reports to key stakeholders in collaboration with finance and programme teams.
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Monitor grant budgets and expenditures, flagging any discrepancies or potential issues.
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Serve as the primary point of contact for grantees, fostering positive relationships, triaging and addressing inquiries and supporting them to deliver effectively.
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Identify and escalate issues in a timely manner, actively participate in proposing and implement solutions.
3. DEIB & Collaborative Working
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Actively contribute to a diverse, equitable, inclusive, and belonging (DEIB) culture by embracing different perspectives and fostering an environment of respect.
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Support cross-team collaborative efforts to strengthen the grants administration and monitoring systems, processes and procedures.
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Share knowledge and best practices with the team, contributing to a culture of continuous learning and improvement.
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Engage in open and transparent communication, providing constructive feedback and actively listening to others.
4. Stakeholder Engagement & Relationship Building
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Cultivate and maintain strong relationships with current and prospective funders, grantees and wider partners, understanding their interests and priorities.
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Support the wider team to convene peer learning and knowledge exchange between grantees and wider partners.
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Represent the organisation professionally in interactions with external partners, demonstrating our mission and impact.
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Participate in relevant networking events and workshops to stay informed about trends in funding and government innovation and to build connections.
This job profile isn’t intended to be an exhaustive list of your duties, rather it gives an outline of what your role will involve.
Skills & Qualifications:
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Experience of implementing grants or project management systems and processes.
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Experience of administering and managing grants including conducting due diligence and risk management.
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Knowledge of good grant making practice.
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Demonstrated ability to write and present clear, concise, and compelling proposals, briefings and reports.
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Strong organizational skills with the ability to multitask and meet deadlines.
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Excellent attention to detail and high levels of accuracy, particularly in reviewing grant guidelines and preparing financial information.
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Proficiency in using Customer Relationship Management Systems or databases.
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Ability to work independently and as part of a collaborative team.
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Strong interpersonal and communication skills, capable of building meaningful relationships with diverse stakeholders.
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Proven ability to problem-solve and think on your feet.
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Demonstrated experience of positively embracing and adapting to change.
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Intercultural competence and proven commitment to advancing DEIB.
Salary, Benefits, and How to Apply
The salary range for this role is £40,934 - £50,759, mapped to years of experience and region. At the Centre for Public Impact, we are committed to countering pay inequality and have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable.
CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable; dedicated professional development funds; generous paid leave and public holidays; short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 10-15% domestic and international travel.
We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters instead of asking for paragraph-length answers for this recruitment. We understand applicants may use tools like ChatGPT as thought partners however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI as these will be flagged and marked down. We have a team of real people who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Friday 8th August 2025 23:59 (11:59pm) British Summer Time, the portal closes automatically and we will not be able to reopen it.
To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship
The client requests no contact from agencies or media sales.
About the role:
When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.
Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services.
The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.
A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.
Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.
For full details please see our role description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.c
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
Prospectus are delighted to be working with a long-standing client to recruit a Finance Assistant. This is a remote role, with the option for hybrid working 1–2 days per week from their Edinburgh office, based just a short walk from Waverley train station.
The role is offered on a permanent, full-time basis (37.5 hours per week, though 35 hours will be considered), with a salary of £27,000 pro rata per annum.
This is a fantastic opportunity for someone with bookkeeping experience, a keen eye for detail, and the ability to manage finance operations in a cloud-based environment.
Role Overview
The Finance Assistant will report to the Finance Manager and play a key role in delivering day-to-day accounting functions, ensuring smooth financial operations across purchase and sales ledgers, bank reconciliations, credit control, and payment processing.
The postholder will use Sage 50 Accounts, Excel, and online banking systems, while also interacting with Beacon CRM to track and reconcile donation and grant income. You’ll support month-end and year-end processes and assist in preparation for the annual audit.
Key Responsibilities
- Process purchase ledger invoices, obtain approvals, post to Sage, and set up BACS payments
- Administer staff and freelancer expense payments
- Generate sales invoices and monitor credit control
- Perform daily/weekly bank postings using bank feeds and reconcile bank accounts regularly
- Handle credit card postings and voucher collection
- Monitor shared finance inbox and respond to staff and supplier queries
- Post donations and subscription income and notify relevant teams of grant receipts
- Support reconciliation between Sage and Beacon CRM
- Assist with Gift Aid monitoring and continuous improvement of finance processes
Candidate Profile
Essential:
- Proven experience in a similar finance assistant/bookkeeping role
- Proficiency with accounting software (ideally Sage 50), including general ledger, supplier and bank modules
- Strong MS Excel, Word, and Outlook skills
- Experience in purchase and sales ledger management
- Understanding of BACS payment processes
- Comfortable working independently and to deadlines in a remote setting
Desirable:
- Experience working in the charity or not-for-profit sector
- Knowledge of fund accounting and Gift Aid
- Part-qualified or fully qualified (e.g. AAT) or qualified by experience
- Familiarity with CRM systems such as Beacon
- Intermediate Excel skills (lookups, pivot tables, filtering)
Personal Attributes:
- Reliable, consistent, and detail-oriented
- Able to work independently with minimal supervision
- Positive, enthusiastic, and willing to adapt to new ways of working
- Strong communicator with the ability to collaborate effectively across departments
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting!
Give Blood 4 Good is looking for a dynamic and proactive Programme Development Officer - our first ever paid role - to lead and grow our flagship Young Ambassador Programme. This is a brilliant opportunity to shape a life-saving initiative and drive real impact in education, youth engagement and public health.
About Give Blood 4 Good
We’re a Scottish registered charity dedicated to improving awareness and education around blood donation - especially among young people. By working with schools, universities and community groups, we’re breaking down misconceptions and fear that can be associat4ed with the process, and encouraging people to give blood as soon as they're eligible at 17.
After a successful pilot of our Young Ambassador Programme over the last three years, we’re entering an exciting phase of growth. This role marks a milestone for our charity - and you’ll be at the heart of helping us reach more students and schools across Scotland.
About the role
You’ll lead the expansion of our Young Ambassador Programme — a digital e-learning initiative designed to empower students to become informed, confident blood donation ambassadors.
Your responsibilities will include:
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Building and managing relationships with schools
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Supporting and enrolling students
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Updating and improving programme content
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Coordinating with our e-learning platform provider
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Identifying and applying for funding to sustain and scale the programme
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Working closely with our small, friendly team of volunteers
Your role will also include additional tasks that support the day-to-day running of Give Blood 4 Good.
This is a fully remote role, with flexibility around working hours. You’ll be our only staff member, so we’re looking for someone who’s confident working independently and can take initiative while keeping others informed.
Person specification
We’re looking for someone who has:
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Strong organisational and time management skills
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Excellent interpersonal and stakeholder engagement abilities
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Proactive, independent worker with a solution-focused mindset
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Confident communicator, both verbally and in writing
Desirable (but not essential)
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Experience in fundraising, bid writing, or securing income from trusts/foundations
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Knowledge of the youth or education sector
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Previous programme delivery experience in a community or non-profit setting
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Existing contacts within Scottish schools or youth organisations
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Experience integrating fundraising within youth engagement activities
Benefits
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A unique opportunity to lead and grow a national programme from the ground up
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Flexibility and autonomy in your role
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Experience across programme delivery, fundraising, stakeholder engagement and more
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The chance to help save lives by building a more informed generation of blood donors
How to apply
To apply, please send your CV and a short cover letter explaining your interest and relevant experience.
In your cover letter, please include examples of how you’ve demonstrated at least two of the following attributes: proactive, independent, curious, and conscientious.
Applications close at 9am on Friday 25 July, though we may close early if we receive a high number of applications. Early submissions are encouraged!
Give Blood 4 Good is on a mission to get as many young people to donate blood as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: A level Group Tutor Contractor across Chemistry, Maths and Physics
Salary: £35 per tutorial
Reporting to: Group Tuition Manager
Contract: For the 2025/26 academic year with the option to renew at the end of the year
Job Location: UK (nationwide, remote)
Successful candidates must have the right to work in the UK by the time employment commences
Interview Date: May - July
Start Date: Between September and November depending on student demand for tuition subject
We are currently looking for Chemistry, Maths and Physics tutors. Recruitment is limited to these subjects as applications for all other areas have closed due to high demand.
About the Role
Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?
We are looking for passionate and qualified A level tutors to deliver high quality group tuition to our cohort of almost 1,000 students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.
Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.
About the Organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We are passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.
Role Responsibilities
- Lead weekly hour-long tutorials with your tutor group(s), via The Access Project’s online learning platform
- Responsively plan and deliver stimulating, high quality tuition in line with our Quality Assurance Framework
- Effectively monitor and assess student progress, providing feedback when requested
- Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
- Participate in our observation and feedback process, taking advantage of continuous professional development opportunities
- Follow The Access Project’s safeguarding policies, supporting the wellbeing of your students at all times
Person Specification
- At least two years A level teaching and/or tutoring experience
- Positive, engaging and flexible teaching style
- Familiarity with and strong knowledge of relevant exam boards and specifications
- Evidence of ability to tutor one or more of the following subjects to A level standard: Chemistry, Maths and Physics
- Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
- UK based, with the right to work in the UK
- Passionate about The Access Project’s mission
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Why Work at The Access Project?
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from under-resourced backgrounds access top universities.
We engaged with staff across our organisation and co-created the Equality, Diversity and Inclusion vision and strategic objectives. Our work on this is ongoing to ensure The Access Project can foster an equitable place to work.
We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they are proud to tell people they work at The Access Project.
Our Values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or Most Recent Employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address, and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training
- Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
- Proof of qualification is required before the appointment is confirmed
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

The client requests no contact from agencies or media sales.
Salary: Grade 5 - £37,181 per annum pro rata
Contract: Fixed term from June 2025 – end of December 2027
Hours: Part time – 30 per week
Location: Newcastle/South Tyneside
Closing date: Monday 21st July 2025 at 11.30 pm
Please note that the role is being advertised as Housing Team Leader but an appointment the job title will be Team Leader.
Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our North East Hub.
About the role
The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, to support and oversee the new Housing First Service for South Tyneside. Ensuring we deliver a high quality service, we will rely on you to lead and supervise the staff and volunteer team to deliver support to up to 14 people at a time in line with the Homeless Link Housing First Principles. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, using local data, activism and representations to decision makers to bring about positive change for the people of the North East. You will do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.
About you
You will need experience of working with people experiencing exclusion and multiple disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. You have demonstrable experience of staff and service management, casework support, risk management, supervision and safeguarding, as well as delivering and managing support projects and/or contracts. If you have experience of Housing First and mobilising contracts this would be an advantage but is not essential.
Benefits
In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.
We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to fill in an application form with responses to the following four points in the ‘About you’ section of the job description of no more than 950 characters each. Please provide specific examples following the STAR format. The points will be labelled Knowledge and Experience points 1, 2, 3 and 4 on the form.
• Experience of day-to-day staff and service management, including casework support, managing risk, safeguarding and supervision.
• Experience and knowledge of delivering and managing support contracts/projects.
• Experience of working with people experiencing multiple disadvantage.
• Experience of working in a multi-disciplinary context with partners, community groups and other agencies.
The client requests no contact from agencies or media sales.