Knowledge manager jobs in london

Our Greenwich Counselling Service, including our culturally specific African/African-Caribbean service, has been offering free counselling to Greenwich borough residents for more than 40 years. It has grown organically from telephone counselling and crisis intervention to longer term and culturally-specific counselling and relationship work. Counselling sessions are delivered by our dedicated and highly professional volunteer counsellors, as well as a small team of counselling coordinators. We consider accessibility, responsiveness, and a client-centred approach to be the key strengths of our service.

We are currently seeking an African/African-Caribbean Counselling Service Coordinator who will work directly with clients as well as managing and supervising the team of volunteer counsellors. You will work closely with the Clinical Leads and other members of the clinical team.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Wednesday 29th October (11:59pm)

Likely interview date: Wednesday 12th November

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website

Personal Independence Coordinator Team Leader Salary £31,489 Full Time 35 hours per week

Do you want a job that makes a positive difference in people’s lives?

Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator Team Leader.

PICs work alongside health and care professionals, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Full training will be provided; the important qualities we are looking for are:

 Excellent communication and listening skills

 A positive attitude and the ability to problem solve

 A cheerful, friendly and outgoing personality

 The ability to work flexibly, alone and as part of a team

Closing date for applications: 9am Wednesday 12th November

Interview Dates: Tuesday 18th November 2025

In this exciting role, you will work closely with the Community & Events Fundraising Manager to develop and deliver a community and events fundraising programme. You will lead on third-party/designated fundraising events and ensure all activities are within budget and meet key performance indicators.

Key Responsibilities:

• Develop and deliver a community and events fundraising programme to maximise supporter relationships and fundraising opportunities.
• Identify and implement fundraising activities to attract new supporters and increase long-term support.
• Lead on third-party/designated fundraising events and activities, ensuring they are delivered to agreed budgets and key performance indicators.
• Build long-term relationships with supporters and maximise opportunities for repeat fundraising.
• Represent Blesma at third-party, Blesma-led, and community-led fundraising events, providing on-the-day support as needed.
• Manage fundraising platforms for community and events fundraising.
• Support the development and promotion of all fundraising activities within the Fundraising Team.
• Maintain accurate records on Raisers Edge to agreed standards and timescales.

About You:

• Proven experience in achieving/exceeding targets in the not-for-profit or commercial sectors.
• Experience of working in a customer/supporter-focused environment.
• Excellent relationship management and communication skills.
• Strong IT skills, including knowledge of Windows, MS Office, and fundraising databases (Blesma uses Raisers Edge).
• Exceptional time management and prioritisation skills.
• A passion for Blesma’s cause and work.
• A team player with a confident manner; a professional, flexible, positive person.

Why Join Us? At Blesma, we offer a supportive and collaborative working environment where you can make a real impact. We provide opportunities for professional growth and development, and you will be part of a team dedicated to making a difference in the lives of our veterans and their families.

How to Apply: If you are ready to take on this exciting challenge and make a difference, we would love to hear from you! Please send your CV and a cover letter detailing why you’d be an ideal candidate for the role and how your skills and experience match those outlined in the Person Specification.

If you’re not sure you meet every requirement, we still encourage you to apply — you might be just the person we’re looking for. 

Community Action Redbridge is looking for a creative and strategic Communications and Engagement Manager (maternity cover) to raise the profile of our charity and the wider VCSE sector, delivering communications that make a real impact. 

In this role, you will: 

• Lead the development and delivery of compelling campaigns and high-quality content across digital and print channels, ensuring messaging is inclusive, accessible, and aligned with our values. 

• Use storytelling, engagement, and influence to support our mission, amplify sector voice, and engage key audiences, including local VCSE organisations, residents, public sector partners, and funders. 

• Build the communications capacity of local VCSE organisations, helping them improve visibility, demonstrate impact, and engage key audiences to strengthen sustainability. 

• Lead communications and brand development for Redbridge Giving, an exciting new place-based giving initiative empowering residents to shape local priorities and lead the change they want to see.

• Shape and evaluate communications activity using data, insight, and trends, supporting a culture of learning and continuous improvement. 

We are looking for someone curious, proactive, and passionate about social justice, who wants to use their expertise to help build a fairer Redbridge, where every one and community has an equal opportunity to thrive. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. 

At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. 

We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

How to apply

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. Please tell us about a communications campaign you have led that raised the profile of an organisation or issue. What was your approach, what channels did you use, and how did you measure its impact?

2. Tell us about a time you used digital channels or tools in an innovative way to increase reach and engagement. What worked well, and what did you learn?

3. This role involves balancing a range of tasks and responsibilities. Can you give an example of how you have prioritised your workload to deliver high-quality work on time, while managing competing demands?

4. Community Action Redbridge’s mission is rooted in equity and social justice. What does this mean to you, and how would you bring these values into your communications and engagement work?

Please submit your CV and covering letter by 11.59pm on Sunday 19th October.  

Interviews are expected to take place on Tuesday 28th and Wednesday 29th October.

We are delighted to be working in partnership with World Vision. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.

We are seeking a confident communicator with a heart for mission and a head for strategy to become their new South West Area Manager. In this important role you’ll lead their work with churches, leaders, and Christian networks across the South West. You'll inspire action through giving, prayer, and advocacy, sharing the life-changing impact of World Vision’s work with the world’s most vulnerable children. From church visits to major festivals and online events, you’ll bring energy and purpose to every interaction. With team leadership responsibilities and room to grow, this is a bold, faith-filled role where your ideas and passion can truly thrive. You’ll represent World Vision by speaking in churches for approximately 18 Sundays per calendar year, a wonderful opportunity to inspire, connect, and share the heart of our mission with church communities.

The successful candidate must be able to demonstrate:

• Experience in leading/supporting a team working to targets, perhaps in a fundraising, sales or similar environment.
• Knowledge of the Christian landscape in the South West and key relationship management principles.
• Ability to represent World Vision at a range of events, speaking to leaders, churches and individuals about our work.
• Excellent interpersonal skills, with the ability to work collaboratively and supportively with external partners, internal team members and multiple church relationships.

This is an incredible opportunity for a practicing Christian who wants to make a powerful, lasting impact. Join a passionate team committed to transforming the lives of the world’s most vulnerable children. You won’t just be part of the mission, you’ll help drive it forward, bringing hope, change, and practical support to children who need it most, all around the world.

This role is subject to a DBS check, which will be carried out by the employer.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status, or other category protected by law.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.

Location: Home-based with extensive travel across the South West

Closing date: Thursday 6th November

Charisma vetting interviews much be completed by Tuesday 11th November

Interviews with World Vision UK: w/c 17th November

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

Job Title: West Kent Infant Feeding Regional Lead

Contract: Fixed term to 1st January 2029

Contract type: Part time

Hours per week: 28 hours per week

Location: Kent community based, including covering Maidstone, Malling, Seven Oaks, Tonbridge & Tonbridge Wells

Salary: £27,000 FTE

Closing date: Thursday 4th November

Interview date: Interviews will be conducted week commencing 10th November

About the role

Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The West Kent Infant Feeding Regional Lead is a vital role that will ensure the smooth delivery of the NCT Infant Feeing Peer Support service within their region. Building strong relationships with local stakeholders to embed NCT peer support within the Infant Feeding referral pathway.

Your role will include: 

· Providing line management and support to the NCT Infant Feeding Peer Support staff and volunteer team within your region.

· Engage with underrepresented communities through networking with other local organisations.

· Working with and supporting peer supporters to carry out their role.

· Managing peer support rotas for place-based community support within your region.

·  Responding to referrals and signposting to health professionals as and where required.

About you

· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

· Have experience in motivating teams and managing volunteers

· Experience of working alongside health professions.

· Excellent interpersonal and influencing skills, with the ability to build consensus.

· Have worked within or have knowledge of the local perinatal services and communities within the West Kent area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

How to apply

Visit our website for details on how to apply

Are you passionate about making a difference to the lives of children and families affected by domestic abuse?
We are looking for a dynamic and experienced leader to manage our Child and Family Domestic Abuse Support Services across Southend and Essex.

In this vital role, you will lead a dedicated team delivering trauma-informed support to children, young people, and families impacted by domestic abuse, promoting their safety, resilience and recovery. You’ll play a key role in service development, multi-agency partnership working, and ensuring high-quality, impactful service delivery.

About the Role

• Lead and manage the delivery of child and family domestic abuse services.

• Supervise and support a skilled team of practitioners.

• Ensure services meet safeguarding and quality standards.

• Collaborate with external partners and represent the organisation at strategic forums.

• Monitor outcomes, report on impact, and contribute to future service development.

About You

We’re seeking someone with:

• Proven experience of managing services within domestic abuse, safeguarding, or children and family settings.

• A strong understanding of the effects of domestic abuse on children and families.

• Excellent leadership, organisational and interpersonal skills.

• Confidence working within a multi-agency framework.

• A relevant professional qualification (e.g., social work, youth work, or equivalent) is desirable.

What We Offer

• A supportive and inclusive workplace culture.

• Opportunities for ongoing professional development.

• The chance to make a real impact in the lives of vulnerable families.

• Competitive salary and benefits package.

Due to the nature of the role, this vacancy is open to women only.

Occupational requirement under Schedule 9 (part 1) of the Equality Act 2010 applies

�� Closing date: Monday 3rd November 2025

Robertson Bell is pleased to be partnering with Education Support in their search for a Part-Time Finance & Data Manager to join their team in this newly created role, on a 0.8 FTE basis. Education Support is the only UK charity dedicated to supporting the mental health and wellbeing of teachers and education staff in schools, colleges and universities.

The purpose of the Finance and Data Manager role is to support their financial and operational decision-making processes. Reporting directly to the Head of Finance and Data Systems, this role is responsible for the timely and accurate production of management accounts and data reporting across the organisation. The Finance and Data Manager will be required to use their strong financial acumen, technical proficiency in data analysis tools, and ability to communicate insights clearly to stakeholders.

The organisation:

Education Support was established nearly 150 years ago. They were set up by teachers, for teachers. They’re here for everybody working within education, across all four nations of the United Kingdom. Their mission is to improve the mental health and wellbeing of teachers and education staff. They believe that better wellbeing leads to better education. This leads to better life chances for everyone.

So far, Education support has reached 116,134 school & college staff, answered 6730 calls via their helpline, and awarded 737 financial grants. They also carry out research and advocate for changes in Government policy for the benefit of the education workforce.

The key duties of the Part-Time Finance & Data Manager are as follows:

• Lead the preparation of monthly, quarterly, and annual management accounts, including variance analysis and commentary.
• Lead on day-to-day financial operational activity
• Support budgeting and forecasting processes in collaboration with departmental leads.
• Manage accruals, prepayments, and reconciliations to ensure financial accuracy.
• Assist with year-end audit preparation and liaise with auditors as required.
• Implement and maintain robust financial controls and processes.
• Support and advise budget holders on management accounts review/analysis.
• Develop and maintain a suite of reports to assist in monitoring performance, impact and strategic decision-making.
• Extract, clean, and analyse data from multiple systems to provide actionable insights.
• Work closely with internal stakeholders to understand data needs and develop reporting solutions.
• Identify opportunities for automation and efficiency in reporting processes.
• To consider and implement process system improvements to improve user experience and enhance finance processing

The successful candidate will have:

• Proven experience in management accounting and financial reporting.
• Experience with accounting systems (e.g. Xero, Sage, SAP, or similar).
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong communication skills and the ability to present complex data in a clear, concise manner.
• Relationship building skills, both in the team and across the organisation.

This role will officially be based out of their offices in Holloway, however flexible working arrangements are on offer, with up to 60% of the week eligible to be worked from home.

Please note that this role is being offered on a 0.8 FTE basis, however candidates seeking a full time role with strong experience may still be considered.

Applications are open until Sunday 26^th October, with first stage interviews due to take place the week commencing 3^rd November. CVs will be under continuous review in advance of this data so apply today to make sure you don’t miss out!

In this role, you will actively seek and secure new business opportunities while nurturing and maintaining existing accounts, ensuring a steady and growing stream of revenue. You will deliver outstanding customer service, building and maintaining strong relationships with a diverse range of clients, including schools and youth groups. Managing booking processes and systems efficiently, you will ensure smooth operations and resource allocation in collaboration with various teams. Your creative input and support in developing and executing marketing strategies will increase brand awareness and attract more bookings. Additionally, you will assist in gathering and analysing data to inform strategic decisions, contributing to the continuous improvement of our programs and services. 

Your responsibilities will include: 

• Processing bookings and related paperwork using our booking system, Cinolla. 
• Taking a proactive approach to new business. 
• Responding to booking enquiries and contracting prospective customers. 
• Co-ordinating with the Operations Team to ensure bookings can be resourced. 
• Supporting the implementation of the Hindleap Warren marketing strategy to increase overall bookings. 
• Managing key accounts to retain customers and reduce churn. 
• Collaborating with the finance department to accurately process invoices, credit notes, and refunds. 
• Promoting London Youth's policies on diversity and inclusion. 
• Contributing proactively to the implementation of London Youth's mission and goals. 

Main duties

• Manage a portfolio of trusts and foundations identified by the Trusts and Foundations Manager.
• Create and deliver inspiring applications to prospective supporters.
• Ensure new trusts and foundations have the appropriate thanking and communications plan in place in line with their level of support and future potential.
• Providing outstanding stewardship, and ensuring relationships deliver against agreed objectives to enhance the long-term relationship.
• Conduct prospect research on Trusts and Foundations to identify a priority list for funding approaches.
• Complete necessary due diligence checks on new prospects.
• Support the Trusts and Foundations Manager to build relationships with and apply to new funders.
• Design and develop a new, Trusts and Foundations mailing programme for low-level and lapsed funders.
• Work collaboratively with Passage colleagues to gain a sound knowledge of service provision.
• Keep abreast of sector developments, research, and trends.

General responsibilities

• In conjunction with the Trusts and Foundations Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

• Proven stewardship skills with the ability to collate and interpret information to inspire, retain and uplift philanthropic support.
• Experience of supporting or delivering events.
• Excellent attention to detail and the ability to effectively project manage relationships.
• Ability to work well under pressure and meet tight deadlines.
• Experience of writing detailed and inspiring reports and updates for funders.
• Excellent networker with strong interpersonal skills.

Desired knowledge

• Up to date knowledge of philanthropic trends, including opportunities and challenges in the current climate.
• Knowledge of events and project management.
• Knowledge of how to use CRM systems to effectively manage donor relationships.
• Strong organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently.
• Knowledge of fundraising events (Desirable).
• Educated to degree level or equivalent. (Desirable).

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Employment Specialist
Workability Service of Impact Initiatives

Northern West Sussex (Crawley, Horsham & Mid Sussex)

Part-time: 25 hours per week (minimum 4 days)
Starting salary: Band 3 – £26,994 FTE, pro rata
Contract: Permanent

Incentives: 27 days holiday (pro rata) + 3 days at Christmas, statutory holidays, stakeholder pension, generous holiday allowance
Job reference: WES/Oct25

Are you passionate about inclusion and breaking down barriers to employment?

 We’re looking for a motivated and people-focused Employment Specialist to join our Workability team. You’ll support people with physical disabilities, sensory impairments, acquired brain injuries, and carers to find, secure, and sustain meaningful employment.

This is a varied and rewarding role where no two days are the same. You’ll provide 1:1 tailored support, help clients develop confidence and job skills, and work directly with employers to create inclusive opportunities through reasonable adjustments and ongoing support.

We actively welcome applications from people of all backgrounds and identities, particularly those with lived experience or from groups currently underrepresented in our workforce.

 You will:

• Manage a caseload of clients, providing personalised employment support and guidance
• Carry out vocational profiling, goal setting and job search support, including CVs, applications and interview prep
• Engage proactively with employers to secure inclusive work opportunities and advise on reasonable adjustments
• Provide ongoing in-work support to help people sustain employment
• Build strong links with local partners, colleges, services and organisations to support client goals

We’re looking for someone with:

• Experience of supporting people with disabilities and/or carers, or strong understanding of the barriers they face
• Strong communication and relationship-building skills, including with employers
• Organisational skills and the ability to manage a varied caseload independently
• Confidence using IT systems (incl. Microsoft Teams) and maintaining accurate records
• A commitment to equality, diversity and inclusion in the workplace

Knowledge of employment law, welfare benefits, or vocational assessment is desirable, but training and support will be provided.

You’ll need to be able to travel across the local area.

Why join us?

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our Workability Service works with West Sussex County Council to deliver Supported Employment, empowering people to overcome barriers and thrive in the workplace.

You’ll be part of a supportive, values-led team with regular supervision, ongoing training and opportunities for development.

Interested?

To apply, please visit our jobs page. 

Closing date: 5pm, Monday 20 October 2025 (we may close early if sufficient applications are received)

Interviews: Monday 3 November 2025 – Littlehampton

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.

£50,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.

The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).

Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.

The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements.

Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff.

The working hours for this role are 9.00 - 17.00, Monday - Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

Essential:

A demonstrable commitment to deliver exceptional customer service.
Ability to promote best practice in Repairs, Voids and Asset management.
Experience of specifying Repairs and void works.
Experience gained from within a building/construction environment, with knowledge of regulations in Health & Safety; Repairs & Maintenance.
Excellent communication skills (both written and verbal) with a proven ability to influence and gain credibility with senior stakeholders and customers.
Undertake regular CPD (Continuing Personal Development) in construction related subjects.
Strong IT Skills - Microsoft Office - minimum Intermediate level.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you a strategic leader with a passion for member engagement and global growth? Do you thrive on turning data into insight and insight into action? Join the Royal College of Radiologists (RCR) as our new Head of Membership and help shape the future of our global community.

As the Head of Membership, in this critical role you will thrive on creating exceptional member experiences, driving strategic growth, and using data to shape impactful engagement.

You will be a visionary leading our ambitious global membership strategy. This is a unique opportunity to shape the future of our membership offer ensuring that every interaction, event, and service leaves our members feeling valued, supported, and inspired. You’ll be an inspiring leader to a talented team, guiding them through exciting growth while supporting their development and helping them thrive in their roles.

What you’ll be doing:

• Driving global growth: Identify new markets, lead international recruitment campaigns, and build strategic B2B partnerships.
• Championing insight: Use data and CRM tools to understand member needs, behaviours, and trends turning insight into action.
• Enhancing member experience: Ensure world-class service across all touchpoints, from onboarding to renewals and events.
• Innovating membership strategy: Shape our membership categories, pricing, and value proposition to remain competitive and compelling.
• Leading with impact: Manage and inspire a high-performing team, fostering innovation and excellence across the membership function.

What you’ll bring:

• Proven experience leading membership recruitment to grow a membership base globally.
• Experience developing and implementing a B2B membership strategy. 
• Experience leading a membership function. 
• Expertise in data-driven decision-making and CRM systems.
• Strong leadership and communication skills.
• A passion for member engagement and continuous improvement.

At the RCR, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and excellence. You’ll have the autonomy to shape strategy, the support to lead boldly, and the opportunity to make a real difference to professionals across the globe.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Key Details

Application deadline:  October 19th, 11:59 pm London UK time. Applications will be processed on a rolling basis, so early applications are encouraged.
Expected hours: Full-time (35 hours per week)
Location: London (strongly preferred, visa sponsorship and moving costs support available); otherwise remote
Compensation: Based on needs and location, the typical range in line with our salaries across the organisation is £40,000-50,000 gross per annum.
Start date: January 2026 preferred
 

About Ambitious Impact (AIM)

Ambitious Impact (AIM), formerly Charity Entrepreneurship, launches organizations that cost-effectively improve human and animal lives at scale. To do so, we find talented potential entrepreneurs and provide them with world-class training, research, mentorship, and funding to start new organizations. 

AIM’s work is grounded in the conviction that the world’s most significant problems can be solved by talented, dedicated entrepreneurs using evidence, innovation, and a laser focus on cost-effective impact. 

Since 2018, we have incubated over 50 charities, providing talented founders with evidence-based intervention ideas, ongoing mentorship, and seed funding. Together, they are estimated to improve the lives of more than 75 million people and 1 billion animals worldwide and have been backed by organizations like GiveWell, Mulago, the Gates Foundation, and Animal Charity Evaluators. 

Our flagship Charity Entrepreneurship Incubation Program currently launches ~10 nonprofits per year. In 2026, we want to double this, launching more than 20 charities improving lives at scale. Our bottleneck to launching more impactful charities isn't funding – it's finding the right people and ideas. Will you join us to help find the ideas that our next founders will turn into world-changing organizations?

If you’re curious what it’s like to work at AIM, we have just created a video [https://youtu.be/YjMDSHVCGFQ] where our team sits down to share their favorite aspects of the organisation, who might find it less of a good fit, and what kinds of people thrive with us.

About the Role

We seek two analytic and entrepreneurial Research Managers to contribute to our ambitious research agenda, and scale the Charity Entrepreneurship Incubation Program from launching ~12 charities per year to 20. In these roles, you will be key in finding the ideas we recommend to future entrepreneurs, like those listed on this page.

Research roles at AIM offer unparalleled opportunities to do good through research. Within six months to a year of publication, our work becomes a fully fledged non-profit working to implement the solutions proposed by our analysis. 

You will join a tight-knit team of researchers, which currently includes Filip (Senior Research Manager, Global Health and Development), Vicky (Senior Research Manager, Animal Welfare), and Morgan (Research Director).

“Research work at AIM is really unique in how applied it is. With most other research, you have to hope that you change someone's mind, or that anyone reads it. With AIM, you will have people picking up your work and dedicating their careers to working on the issue you have identified as little as 6 months later.

I've been here for six years because I love the work and think it is rewarding. Even though the process hasn't changed too much over that time, I haven't gotten bored because I kept looking into different ideas all the time, which keeps it new and interesting.” 

Vicky Cox (Senior Research Manager, Animals) - Author of reports that led to Shrimp Welfare Project and Animal Policy International.
 

Core research focus:

We are seeking two research managers to join the team. We prefer individuals who are interested in multiple cause areas and domains.

• We plan to hire one manager who will exclusively focus on human well-being. All else equal, we prefer candidates willing to work on animal welfare as well. 

• We plan to hire one manager focused on animal welfare. Given our research pipeline, we expect the candidate to be willing to work on human well-being as well. 

Specific Responsibilities

(The exact % split may change based on updates to AIM’s strategy and the number of programs we are running.)

Contributions to the research process [85%]

• Research analysis tasks as depicted in our research methodology. Our research stages include tasks involving:

  • Brainstorming and creative work, finding solutions to problems

  • Scoring ideas based on priors, judgments, and rapid analysis.

  • Carrying out rapid (1h) evidence reviews and back-of-the-envelope calculations

  • Extensive research to produce reports as shown here, including: 

    • Quantitative modeling

    • Rapid decision-making-based analysis 

    • Expert interviews

    • Literature review

Other research tasks [15%]

• Research analysis tasks outside of our core research process, including: 

  • Work to improve our methodology

  • Special investigations 

  • Monitoring and Evaluation tasks 

• Supporting and managing research fellows and volunteers. 

About You

We are most excited about candidates who can tell us why their unique skills and background will lead to better or increased recommendations for highly impactful organisations that our prospective entrepreneurs can pick up. 

Our researchers come from a variety of backgrounds and disciplines. We value transparency and a narrow and ruthless focus on making good decisions based on research. 

Personality traits:

• Conscientious and organized with exceptional project management abilities

• Has a bias toward action and strategic execution

• High emotional intelligence and cultural sensitivity

• Calm under pressure when others around them may feel stressed out

• High standards and a constant desire to improve systems and outcomes

• Excited to ruthlessly focus on only the most effective tasks and strategies

• Highly collaborative with low personal ego

• Keen to give and receive feedback at both strategic and tactical levels

• Quick and self-driven learner across multiple domains

Core competencies:

• Strength in research skills and tool mastery: The ability to carry out and quality assure evidence reviews, cost-effectiveness analyses, and theories of change (as well as other tools commonly used in our research process) to an excellent standard. 

• Transparency and decision-making focus: Demonstrating exceptional reasoning, transparency, and focus on decision-making.

• Work at pace: Demonstrating capacity for timely and agile work

Experience and technical skills:

• Nonprofit Sector Knowledge: Deep understanding of charity operations and scaling challenges

• Impact Focus: Proven track record of results-oriented, impact-minded work

• Cause Area Familiarity: Experience with global health & development, animal welfare, policy, or related areas

• Evidence-Based Approach: Comfort with empirical research and evidence evaluation

• Cross-Cultural Competency: Ability to work effectively with international founders and stakeholders

Potential bonus skills or experience:

• Experience evaluating or carrying out monitoring and evaluation in early-stage organizations, particularly nonprofits

• Research experience in nonprofit effectiveness or organizational development

• Existing networks in global development, or animal welfare communities

• Experience working or living in low- or lower-middle-income countries

What We Offer

• A role with significant and tangible impact: the charity ideas we research and recommend are incubated as non-profits that implement solutions based on our analyses. 

• Flat hierarchy, low bureaucracy, and a supportive, impact-focused team of ~20

• 30 days of paid leave plus flexible working arrangements

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, and a workplace pension

• An annual cost-covered retreat to bring our whole team together to celebrate our achievements

• Dedicated time and budget for personal development

• UK visa sponsorship and relocation support if needed

• A workspace in our vibrant London office hub for impact-focused organizations and AIM alumni, with flexibility to work remotely

Future Growth Trajectories

The AIM research team is an excellent training and development ground for researchers. Over time, we expect research managers to gain increasing degrees of independence and eventually own work streams as senior research managers. 

Previous staff have also started organizations and gone on to work in other research and grantmaking institutions, including Founders Pledge and Open Philanthropy. Research fellows from our AIM Research Training Program have gone on to work for several highly impactful research organizations, including Giving What We Can, Animal Charity Evaluators, Animal Advocacy Africa, and Giving Green.

Application Process

Our application process is designed to be efficient and informative. Our application is designed to identify and evaluate skills that are actually predictive of an applicant’s performance on the job (such as test tasks) rather than conventional but less predictive assignments (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of advancing, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

For this staff role, we will ask candidates to complete the following stages:

1. Written application (30–60 minutes)

2. Short test task & record interview (2 hours total)

3. Job simulation task (3 hours)

4. Final interview (~75 minutes)

5. Reference check
    

Applications close on October 19th. We assess applications on a rolling basis and encourage early applications. 

Diversity and Inclusion

We are committed to building a diverse and inclusive team. We particularly encourage applications from women, people of color, and neurodivergent applicants. If you need any adjustments during the application process, please let us know.