Lead Family Support Worker Jobs in Larkhall, Greater London
As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.
Department purpose
This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.
Key responsibilities
Main obligations
- Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
- Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.
Specific responsibilities
- Programme Monitoring, Evaluation and Learning
- Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
- In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
- Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
- Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
- Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.
Research and Evaluation
- Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
- Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
- Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
- Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
- Project management and administration
- Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
- Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
- Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
- Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
- aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
- Provide cross-departmental support and advisory for using data
- Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
- Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.
Other responsibilities
- Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
- Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
- Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
- Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
- Be familiar with and adhere to the Foundation’s policies and procedures.
- Other responsibilities may be added in line with experience and programme requirements.
Person specification
- All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
- Essential criteria
- Two or more years of experience working in MEL, ideally related to international development.
- Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
- Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
- Data collection, storage, analysis, and visualisation skills.
- Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
- Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
- Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
- Ability to solicit and integrate feedback into work products and incorporate learning into future work.
- Ability to excel in a collaborative environment, working within and across teams.
Desirable criteria
- Understanding of data collection challenges in low and middle income countries.
- Understanding of GDPR legislation and its application to MEL.
- Project or programme management experience.
- Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
- Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
- Experience living and/or working in a low or middle income country.
- Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
- Willingness and ability to travel internationally.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
You will be a Mental Health Deputy Manager who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality. This role is ideal for someone who is looking to apply their proven management and therapeutic skills alongside the area of social action.
We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system. You will be working across three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life. Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.
The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm.
Stage 1 interviews will take place on Tuesday 10th December 2024 and Stage 2 interviews will take place on Tuesday 17th December 2024.
The client requests no contact from agencies or media sales.
You will be a Youth and Wellbeing Practitioner or an Assistant Psychologist who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality. This role is ideal for someone who is looking to develop their skills in youth and community work and/or working towards a qualification (degree equivalent) in Youth Work, Social Work, Therapeutic Practice, Clinical/Educational/Forensic/Counselling Psychology.
We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system.
You will be working in one of three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life. Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in. This is a great opportunity if you are interested in therapeutic practice, and developing or using your therapeutic skills alongside the area of social action.
*Please note, if you are applying as an Assistant Psychologist, you must have an undergraduate degree in psychology as per the British Psychology Society guidelines.
The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm.
Interviews will take place on Tuesday 3rd December 2024.
The client requests no contact from agencies or media sales.
Location: Turn2us London Hub (Farringdon) or Turn2us Edinburgh Hub & homeworking
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
In this pivotal role, you will enhance the Research & Learning function at Turn2us, ensuring robust Measurement, Evaluation & Learning (MEL) frameworks are developed and implemented across our work. You will lead collaborative research projects, manage a small team of three, and act as a deputy for the Head of Insight & Impact when required. You will bring organisation and rigour to our Research and Learning projects, to help drive impactful decision-making and foster a culture of learning throughout the organisation. This comes at an exciting time, as we are updating the way we understand and use insight and impact as a charity.
The ideal candidate will have a strong background in research and impact evaluation, with proven project management skills. You will be confident at adapting and communicating complex information to diverse audiences and possess excellent analytical abilities. Experience in developing co-produced research and working thoughtfully alongside individuals with lived experience of financial hardship is highly valued. You will also demonstrate strong management abilities, fostering a positive team dynamic while guiding the Research & Learning team towards achieving our goals.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 15/11/2024
Interview date: 27/11/2024
Your new company
Working with an incredible health charity who support people and their families throughout the UK. This role is working within a very collaborative finance team. The organisation is continuing to grow, which could lead to good prospects for the right person.
Your new role
- Responsible for carrying out monthly balance sheet recs, leading on all trading subsidiary matters, and ensuring tax compliance, including VAT and Corporation Tax, across the organisation.
- Support at year-end, including preparation of the annual report and accounts and assisting with the external audit.
- Produce accurate financial information, manage purchase orders, and collaborate with the Finance Manager and Finance Business Partners.
- + more.
What you'll need to succeed
- Part-qualified / qualified / QBE Accountant with strong Financial Accounting experience.
- Looking for candidates with strong experience with charity accounting, with VAT experience, Charities SORP and can support with year-end stats.
- It is essential to be confident in these areas and can lead in certain matters.
- Strong technical ability and excel skills.
What you'll get in return
- 33 days of annual leave + bank holidays.
- Enhanced maternity, paternity, adoption, and shared parental pay.
- 8% employer contribution or opportunity to continue NHS pension.
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- Access to wellbeing app (healthy living tips and Bright TV)
- Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- + more
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Location: Hybrid: Turn2us London Hub (Farringdon) & homeworking
About this role
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The Head of EDIB is a fantastic opportunity to head a team that focuses on how Turn2us maximises the impact for people facing financial insecurity by developing equitable and inclusive processes to help embed a culture where equity and inclusion are engrained in everything we do. The team covers responsibilities for EDIB, safeguarding and co-production.
About You
You will bring experience of designing and implementing EDIB initiatives which have had a demonstrable effect on both organisational culture and the social impact of the organisation’s work. You will have previously worked with an extensive range of internal and external stakeholders to embed EDIB in their own areas. You will have an understanding of the barriers individuals face and an understanding of intersectionality and how that impacts experiences. You’ll need strong analytical skills to be able to translate data, research, and trends into strategy and actionable plans.
Please read the Head of Equity, Diversity, Inclusion & Belonging Job Pack for further information.
How to apply
For more information, please read the Job Pack attached. Please apply on the Applied website via the Apply button.
Then, the next steps will be:
- You will then be asked to submit personal details including diversity data. All diversity data will be treated as confidential. Those involved in the selection process will NOT have access to it. The information given by candidates will be solely used for the purpose of improving the recruitment process.
- As part of the application process, you will be asked to complete some questions which are linked to the requirements of the role. These will be blind-reviewed, and the scoring of these will determine whether you move forward in the process.
- The closing date for applications is 20th November at 09:00AM.
Please let us know if you will require any special provision as a result of any disability should you be called for interview.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read our safeguarding policy here.
If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.
The NSPCC's purpose is to prevent child abuse and neglect of children across the UK and Channel Islands. We have been fighting for childhood for the last 130 years and our organisational strategy for 2021-2031 is enabling the NSPCC to achieve greater change for children and inspiring others to join us in the fight for childhood.
Our services help children who've been abused, protect children at risk and find the best ways to prevent child abuse from ever happening. We work directly with children and families through our national and regional hubs across the UK and Channel Islands. We also give support to thousands of adults and young people in need through the NSPCC Helpline and Childline. We work with schools up and down the country through our Speak Out Stay Safe programme, helping children to keep themselves safe. And our projects such as Together for Childhood help children who've experienced abuse, support parents, and work to transform the way communities come together to prevent child cruelty.
The NSPCC is delivering our Letting the Future In service within The Lighthouse in Camden, the UK's first Child House. This multi-disciplinary innovative service provides physical and emotional health assessment, criminal justice and advocacy support and a range of therapeutic interventions to children and young people, following the disclosure of sexual abuse.
Letting the Future In includes:-
- An Assessment of Therapeutic Need
- Intervention to the child or young person who has been sexually abused, where appropriate
- Work with parents/carers to support children through their interventions
- Bespoke interventions with siblings who have been impacted by their sister/brother's abuse.
- This whole family approach reflects the impact that child sexual abuse can have within a family.
Job purpose
Lead a team of operational staff ensuring the highest quality of delivery and expert evidence-based services to children and families in line with the defined model of service and evaluation requirements. Provide line management and reflective supervision to ensure practice standards are maintained at all times. With the Partnerships Service Manager, promote the work of the NSPCC both in the locality and the wider area of influence.
Key relationships - Internal
- Reporting to Partnerships Service Manager
- Consultant Social Workers
- Safeguarding Quality Assurance Unit
- Development and Implementation Team, Strategy and Knowledge Directorate
Key relationships - External
- Partner agencies
- Local authorities
- Childcare professionals
- Key supporters
Main duties and responsibilities
- Provide line management for all operational staff including practitioners, volunteers and practice educators.
- Provide effective leadership to staff in the centre and within the region / nation, particularly through periods of change.
- Ensure that staff understand their contribution to the NSPCC strategic objectives and their role and responsibility in relation to the Directorate's delivery model of providing evidence-based services within a safeguarding context.
- Provide professional reflective supervision to operational staff to ensure the delivery of high-quality evidence-based services to children and families, this may include group supervision and practice observation.
- Hold case management accountability for all cases within the team from referral through to case closure, ensuring all safeguarding practice and case recording conforms to NSPCC practice standards and guidance, legislation and policy.
- Conduct annual performance reviews with operational staff, managing performance issues and identifying any learning development needs including the completion of mandatory training.
- Ensure services are delivered to the highest quality as outlined in the practice guidance and associated policies and as defined by the specific model and evaluation requirements
- Contribute to the promotion of NSPCC activities to external partners and NSPCC supporters.
- Champion the importance of children and young people's contribution in ways appropriate to their age and experience and to enable their active participation in the planning and evaluation of service delivery.
- Contribute to writing annual reports, business plans and other documentation as requested by the Partnerships Service Manager.
- Keep up to date with developments in child protection/safeguarding and relevant legislation and guidance.
- Disseminate information to staff, through professional learning activities, leading workshops, organising seminars and making wider contributions to child protection within the NSPCC and when agreed externally.
- Deputise for and represent the Partnerships Service Manager as required.
- Any other job-related duties as assigned
Although core duties of the post are set out above, a flexible approach to work is essential. The postholder will be required to adapt the above duties to take account of changes in work practices. The post holder will be required to undertake business travel.
Responsibilities for all Staff within the Services Directorate
A commitment to safeguard and promote the welfare of children and young people and adults at risk
To comply with all relevant NSPCC safeguarding policies
A commitment to applying NSPCC Values and Behaviours to all aspects of work
To maintain an awareness of own and other's health and safety and comply with NSPCC's Health and Safety procedures
To comply with NSPCC Diversity and Equality policies and practices and work in a manner which facilitates inclusion.
To maintain and develop competence in the use of IT systems.
To manage confidential and/or sensitive information in accordance with NSPCC policies and Data Protection and GDPR regulations
Person specification
- A recognised social work qualification and registration with the relevant social care council within the UK.
- Comprehensive knowledge, practice experience and skills in relation to child protection investigation, assessment of risk and need and the management of complex child protection cases evidenced through post qualification work experience.
- Experience of delivering services in a multi-disciplinary setting to defined models/programmes and/or research projects and evidence of working effectively with staff from different disciplines and levels in organisations both internally and externally.
- Experience of staff management through case work reviews, reflective supervision, and regular performance reviews to meet objectives and develop professional practice.
- Knowledge and understanding of enabling the participation of children and young people in the delivery of services.
- Ability to manage both personal and professional development through the identification of learning need and provision of learning opportunities such as training, coaching, shadowing and support.
- Excellent verbal and written communication skills including the ability to deliver effective presentations to groups and write complex reports.
- Ability to work as an effective member of a management team also demonstrating well-developed negotiation and influencing skills and an ability to work with a range of stakeholders at all levels
- Knowledge and awareness of structural inequalities and experience of leading and managing within an equal opportunity and anti-oppressive framework.
- Evidence of applying IT systems and programmes for maintaining records, and quality assurance of evidence-based services and demonstrable commitment to excellence in information management and security.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications & Marketing Coordinator
Purpose
To implement the annual communications and marketing plan
Responsible to
Associate Director of Programmes and Business Development
Responsible for
None
Working with
Colleagues within the Fundraising and Communications Department, the wider
organisation and external contacts as necessary
Location
Hybrid with frequent travel to London office
Post
Full time
Period
Permanent
Grade
3.X
Salary
GBP 37,687
RedR UK and the work we do
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Communications and Marketing Coordinator will ensure that communications and marketing priorities are implemented across the organisation to build brand awareness and reputation, increase reach and engagement across key stakeholder groups (funders, learners, coordination bodies, strategic partners), support fundraising activities, as well as contribute to RedR’s positioning within relevant sectors.The post holder will have exceptional communication and organisational skills with a keen eye for detail and an interest in learning and development within RedR’s thematic areas.
Summary of Key Responsibilities
Key responsibilities include:
- Development and implementation of yearly comms and marketing plan with support from Associate Director of Business Development and Programmes
- Produce regular website, social media and communications content as well as newsletters to maintain engagement and improve our reach across our members, supporters, funders and other target audiences
- Website maintenance and improvements in coordination with relevant staff, centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Support programme staff with creation of new resources and materials for our projects Support fundraising efforts including public appeals through content development, design and project management with external suppliers
- All employees are required to adhere to RedR's values of collaboration, excellence, lifelong learning, integrity and accountability.
Social Media and website
- Maintain and build RedR UK’s social media presence, ensuring social media channels are populated with engaging content with a consistent, strong voice reflecting RedR’s strategy to maximise potential for exposure among target audiences
- Manage a calendar of social media and website activity
- Work with the Associate Director of Programmes and Business Development to create and develop campaigns (including fundraising and awareness raising campaigns) to be run across social media platforms
- Monitor and report on engagement, number of followers and website referrals to inform best practice for post timing and content
- Act as the primary point of contact for queries received through social media and inbound emails, ensuring they are responded to appropriately and in a timely manner
- Responsible for the day-to-day management and maintenance of RedR UK’s website, including making edits and creating new content
- Ensure the website content is proofread and accurate, and any broken links or errors are promptly corrected
- Website (wordpress) maintenance and improvements in coordination with relevant staff (and external developer where relevant), centralising efforts to ensure the functionality of the website and key integrations with third party platforms
- Work with external website developer to resolve issues with the website and further develop design of website to accommodate emerging needs.
Marketing
- Stay abreast of comms and marketing trends and propose new and innovative approaches to increase outreach, engagement and fundraising income
- Produce in-house marketing materials and templates including event brochures, proposal templates, illustrations for reports/proposals, graphics and videos using platforms such as Canva or Adobe Photoshop, Adobe Illustrator, InDesign, PowerPoint and other editing tools
- Produce and disseminate high quality regular newsletters, and support with production of speeches and letters
- Identify inspiring impact stories and produce written and occasional films case studies and other content for use by the Fundraising and Programmes teams, supporting
- Support programme teams wishing to undertake communications activities as part of a grant/funded project; ensure that institutional donors’ communications activities and visibility requirements are respected
- Lead on emergency communications, in close coordination with the Associate Director of Programmes and Business Development
- Champion and monitor the use of RedR brand and style guidelines; to develop messaging guidelines and ensure they are adhered to across the organisation and to support other departments to develop their messaging and material.
Additional
- Lead and coordinate the drafting of RedR’s Annual Report, liaising with staff across the organisation for input
- Contribute to the development of the fundraising and engagement strategy
- Occasionally support colleagues from the BD & Fundraising and Programmes teams to produce project reports for institutional donors and/or trusts and foundations
- Embrace the charity’s vision and values whilst continually seeking ways to build stronger and long-lasting initiatives that help bring values to life
- Keep up to date with sector developments, best practice initiatives and relevant training; proactively strengthen understanding of key sector themes including learning and development, and trends within RedR’s thematic areas
- Identify ways of streamlining processes and improving ways of working within the charity
- Ensure individual compliance with RedR policies and processes
- Undertake other tasks as reasonably requested by the CEO and Associate Director
Specification
Essential
- Experience working in the charity sector
- Demonstrable experience covering a broad range of communication methods, such as:
- Interviewing/sourcing/writing/editing case studies, impact stories, social media posts, newsletters, blogs, and speeches
- Building a case for support
- Using a Content Management System (CMS)
- Strong digital skills and an awareness of the importance of digital information in the sector.
- Knowledge of a broad range of communications activities (e.g. websites, marketing, social media, publications)
- Experience maintaining websites and social media, including producing effective content
- Excellent organisational skills and an ability to assess opportunities and challenges and then prioritise.
- Ability to research and identify communications opportunities
- Excellent attention to detail, especially in written work
- Ability to work well with a wide range of people from diverse backgrounds
- Up to date knowledge of key humanitarian or development issues and trends and
- commitment to the international disaster relief sector and RedR’s aims and objectives
- Knowledge of Office 365, WordPress, and design software (ideally Canva, but others could be used e.g InDesign, Adobe Illustrator)
- A commitment to the mission and values of RedR
Desirable
- Experience devising Google AdWords campaigns and managing Google Adwords account including SEO experience
- Experience using MailChimp
- CIM certificate in Marketing
- A good understanding of Google Analytics
- Video editing experience
- Experience of working for an international NGO, preferably in the humanitarian or international development sector
What We Offer: Your Well-being, Our Priority
At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being:
Well-being & benefits
- 23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
- 5% employer pension contribution involving dependants
- 3 paid days annually to volunteer for causes you care about
- 5 days of paid study leave
- Employee Assistance Programme
- Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
- Life assurance coverage equalling four times your salary.
- Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.
Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.
How to apply:
Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (30th November 2024).
Prospectus is delighted to be working with a hugely impactful UK charity that was set up by families and friends bereaved by gambling-related suicide. Our client was founded in 2018 by the families and friends of people who had taken their own lives as a direct result of gambling. The charity supports people bereaved by gambling-related suicide, raises awareness of the devastating effects of gambling disorder and works to prevent gambling-related harm and suicide.
We are recruiting for a Chief Operating Officer to join the organisation on a 14-month fixed term contract (maternity cover) to start in early 2025. The charity operates as a fully remote working organisation however there will be some UK travel required as part of the role.
The Chief Operating Officer is the most senior staff role within the organisation, responsible for the day to day running of the charity and, in close coordination with the co-founders, delivering the organisation’s strategy. During this fixed term contract, the interim COO will be responsible for overseeing and managing the implementation of the charity’s new strategy and operational plan (developed in late-2024). In addition the COO will ensure the ongoing delivery and quality of the charity’s services and activities, and will lead and support their expert and agile staff team.
The successful candidate will have significant experience in a senior leadership role within a small charity setting. You will have demonstrable experience leading, developing and nurturing teams including remote workers. Having worked successfully at a strategic level, you will be adept at delivering strategic and operational plans, and bring a project management mindset, with the ability to stay on top of all aspects of the organisation. In addition to the inward facing parts of the role you will also demonstrate the drive and experience to work externally, with a range of stakeholders and contractors. You will demonstrate passion for the mission, operating with a strong political awareness and sensitivity around the subject area.
To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the charity and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Person Specification section in the Job Pack. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Associate Director of Finance & Operations
Job title: Associate Director of Finance & Operations
Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas.
Responsible to: CEO
Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time)
Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary.
Grade and Salary: GBP 65,000
Location: London, UK (Hybrid with at least 2 days in the London office)
Post: Full-time
Period: Permanent
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THE ROLE
We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.
You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.
MAIN DUTIES AND RESPONSIBILITIES
Financial Management
You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including:
- Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable.
- Month-end and year-end closing procedures.
- Ensure compliance with accounting standards and regulations.
- Lead the budgeting and forecasting processes, managing cashflow.
- Oversee payroll processing and reimbursement procedures.
- Analysis of financial data and preparation of reports for leadership review.
- Set standards for programme staff on financial budgeting and reporting
- Stay informed about changes in accounting regulations and best practices.
- Lead the improvement of finance and accounting processes and systems.
- Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102.
- Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC).
- Lead on regular internal audits and apply learnings in improving systems.
- Lead on fraud and corruption prevention and response, and cyber security.
- Work with SLT and business teams to prepare UK and overseas regulatory annual reporting.
- Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT.
Operational Delivery
You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role:
- Provide administrative support to the Operations, IT functions of the organisation.
- Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
- Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works.
- Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies.
- Lead on policy review, updates and roll out.
- Maintain RedR’s risk register and ensure its regular review throughout the organisation.
- Leading a robust approach to data security.
- Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field.
- Actively engage in the Senior Leadership Team.
- Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings.
People & Culture
- You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner.
- Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members.
- Supporting a positive and healthy working culture across the organisation.
- Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management.
- Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation.
- Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes.
- Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality.
RedR UK Leadership
- Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives.
- Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy.
- Lead on change management and strategic initiatives for RedR.
- Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied.
- Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations.
- Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement.
Key competencies
Achieving Results:
- Operationalises strategy decisions to make significant gains.
- Leads major initiatives to streamline operations, enhance productivity, and ensure best practice.
- Drives the adoption of best practices, constantly seeking ways to improve operational excellence.
- Considers wider implications of decisions to ensure comprehensive results.
Engaging with Stakeholders:
- Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation.
- Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes.
- Senior representation of the organisation with stakeholders.
Humanitarian Learning Principles and Practices:
- Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.
- Promotes a culture of continuous learning and adaptation within the organisation.
- Promotes a culture of well-being and duty of care.
Managing Projects:
- Thinks ahead to long-term goals while maintaining focus on present tasks.
- Leads the planning, analyses, implementation, and evaluation of projects and initiatives.
- Creates and supports flexibility through quick adaptation to change.
Demonstrating Leadership:
- Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity.
- Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values.
- Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed.
Technical Expertise:
- Masters comprehensive technical expertise.
- Directs integration of technical skills.
- Applies rigorous technical standards ensuring exceptional quality.
PERSON SPECIFICATION
Essential
- Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles.
- Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people.
- Proficiency in data analysis with a keen understanding of performance and operational metrics.
- Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states.
- Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies.
- Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel.
- Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
- Exceptional people management skills in international contexts.
Expected Interview Dates
First Interview: Week of 25 November 2024
Second Interview: Week of 2 December 2024
What We Offer: Your well-being, our priority
At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include:
-
23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
- 5% employer pension contribution involving dependants
- 3 paid days annually to volunteer for causes you care about
- 5 days of paid study leave
- Employee Assistance Programme
- Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
- Life assurance coverage equalling four times your salary.
- Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.
Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.
Could this be you?
Please send your CV and one-page cover letter. We will be hiring on rolling basis.
Senior Practitioner
Location: Lewisham
Salary: £30,350 – £43,675 per annum
Hours: Monday to Friday (9am until 5pm) Dependant on service needs.
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.
The Role
Are you a skilled leader with a passion for supporting young people and those affected by substance misuse? Insight Lewisham is seeking a Lead Practitioner to manage a dedicated team and deliver high-quality services to individuals and families in their community.
As Senior Practitioner your duties and responsibilities will include but not be limited too:
- Oversee day-to-day service delivery within your specialist area, ensuring quality and performance targets (KPIs) are met.
- Manage and mentor a team of Recovery Coordinators and Support Workers, providing regular supervision, training, and development.
- Lead the delivery of services that meet local needs, including harm reduction, evidence-based interventions (e.g., Motivational Interviewing, CBT, PSIs), and holistic recovery planning.
- Manage a small caseload (10-15 Young People), conducting comprehensive assessments, risk management, and family involvement in recovery where appropriate.
- Ensure accessibility of services, especially for underrepresented groups, and work with service users to shape future service improvements.
- Deputise for the Service Manager when needed and contribute to strategic planning and corporate activities.
What They’re Looking For:
- Proven leadership experience, ideally in substance misuse, health and social care, or related fields.
- Strong skills in assessment, risk management, and implementing recovery plans.
- Experience delivering 1:1 and group interventions, with knowledge of best practice frameworks (NICE, Care Quality Commission).
- Proficient in Microsoft Office and data analysis to support continuous service improvement.
- Commitment to safeguarding, professional development, and delivering services that reduce harm to individuals and communities.
Why Join Them?
- Be part of a forward-thinking, supportive team dedicated to making a real difference.
- Opportunities for ongoing professional development and career growth.
- Work in a flexible, dynamic environment where you can influence service delivery and innovation.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please proceed through the following link to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Vocations and Placements (18-30) Development Officer
Location: Hybrid (Cliff College Derbyshire or London) or Home-Based
Hybrid Working: Connexional Team staff based at Methodist Church House or Cliff College have a hybrid work pattern which is currently 2-3 days in the office.
The Vacancy
The Methodist Church is at an exciting point in the development of its ministry with young adults (18-30). We are seeking to appoint someone with enthusiasm and passion for seeing young adults connect with God and explore their calling as a follower of Christ.
This role is integral to the delivery of the Young Adult Ministry Development Plan, and will focus on the following priorities:
- The management, development and advocacy of a new Young Adult Mission Placement Scheme, which aims to provide opportunities for young adults to be employed (or volunteer) in mission-focused placements in local churches and circuits where they can explore their vocation.
- Advocating for, supporting and enabling creative and relevant young adult ministry to be started and embedded in circuits and districts by journeying with local circuits/districts, providing advice and mentoring as appropriate to pilot creative projects for young adults to engage with and grow in discipleship and vocation.
An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by the Methodist Church.
This post holds a Genuine Occupational Requirement for the post holder to be a member in good standing of a church in association with Churches Together in Britain and Ireland (CBTI) or equivalent.
About You
Key requirements
- Degree/professional qualification in a relevant field, or substantial equivalent work experience
- Experience of working with youth/young adults and passionate about growing young adult ministries
- Highly organised and proven ability to successfully develop and manage complex projects.
- Proven ability to work independently as well as collaboratively.
- Willing to travel and to work occasional weekends and evenings.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Please note that we reserve the right to close this vacancy early. If you are interested, we encourage you to send us your application as soon as possible.
Closing Date: 12 November 2024
Interview Date: 26 November 2024
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Job Title - Administrative Assistant (Training and Events)
Contract - Permanent
Hours - 35 hours per week
Salary - £24,890.32 per annum
Location – Based in London, hybrid of office and home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
We are part of the Coram Group and are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. We are also a training provider, publisher, advice line and at the frontline of policy and practice reform.
The CoramBAAF vision is that every child and family has the care and support they need to thrive. Our mission is to support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care. Our values are support, curiosity, ambition and integrity.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the nature of our work across adoption, fostering and kinship care. Our members make up the largest network of organisations in this sector.
About the role
Do you get satisfaction from knowing that the work you do makes a difference in the lives of others? Do you enjoy coordinating and administrative processes? Does close attention to detail matter to you? This role plays a key part in the effective coordination and smoothly running of our training and events programme covering a wide range of in person and online courses.
We are a small but busy, dedicated and friendly team. We pride ourselves on working as collaboratively as possible, while also recognising our individual areas of expertise and responsibility.
To find out more and apply for this role, please refer to the job vacancy documents, then click the 'apply now' button below to complete the application. Note that we do not accept CVs.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 18th November 2024 at 12pm
Interview Date: 27th November 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Contract: Fixed Term (12 months), Full-Time (35 hours over 5 days)
Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote)
Salary: £28,000 plus London Weight Allowance of £3,954
Start Date: January 2025
Closing Date: Wednesday 20 November 2024
First interview dates: Monday 25 & Tuesday 26 November 2024 (virtual)
We’re recruiting a Social Media Officer to lead our social media community management and content creation efforts. In this 12 month maternity cover contract, you will play a key role in enhancing our online presence and engagement, raising awareness for our animal welfare services and fundraising campaigns!
More about the role
This role focuses on social media content creation, community management, and moderation across all major platforms, including Instagram, Facebook, Twitter/X, YouTube, and TikTok.
As the lead moderator, you'll ensure all online interactions are positive, timely, and aligned with our brand voice, helping to build and nurture long-term relationships with our supporters.
Working alongside the Senior Social Media Officer, you will develop creative and engaging content that resonates with our audience, track social media performance, and collaborate with internal teams to ensure Blue Cross’s social media strategy is cohesive and effective. You will also produce reports and valuable insights from platforms such as Sprout Social, which will guide future campaigns and improve audience engagement.
What You’ll Be Doing
- Managing Blue Cross’s social media presence across key platforms (Instagram, Facebook, Twitter/X, YouTube, TikTok).
- Leading community management and moderation, ensuring positive, timely interactions with followers.
- Managing relationships with third-party moderation agencies, ensuring they uphold Blue Cross’s voice and positions across channels.
- Developing and curating engaging social media content that brings our pets' stories to life and supports rehoming appeals.
- Collaborating with the Senior Social Media Officer to create content, write scripts, and schedule posts while reacting to emerging social issues and trends.
- Tracking social media performance using tools like Sprout Social and producing reports with insights into community engagement, content performance, and social media trends to inform future campaigns.
- Working with teams across Blue Cross (including Customer Care, Media, and Public Affairs) to ensure our social media content aligns with our overall communication strategy.
About You
We’re looking for a passionate, self-motivated individual who thrives on creating content that engages and excites our online community. You’ll have experience moderating and managing social media communities, producing high-quality content, and using social media management tools (at Blue Cross we use Sprout Social) to track and measure success.
You will be a natural communicator with excellent organisational skills and a keen attention to detail. You’ll also be adept at managing multiple priorities while maintaining a high standard of work. Understanding what resonates with audiences and adapting your content to meet the needs of our followers will be key in this role.
A genuine passion for animal welfare is essential, and your ability to write warm, engaging content will ensure Blue Cross maintains its reputation as a trusted voice in the sector.
Essential Qualifications, Skills, and Experience
- Proven experience in social media moderation and managing large online communities.
- Expertise in using social media management tools, particularly Sprout Social.
- Strong understanding of social media analytics and the ability to derive actionable insights from platforms like Sprout Social.
- Experience in crisis management and working with internal teams to address complex issues on social media.
- Outstanding written and verbal communication skills, with a deep understanding of what works for our audiences on social channels.
- Proven ability to develop audience-focused content and manage content calendars across platforms.
- Proficiency in multimedia content creation, including tools like Canva.
- Extensive experience in digital communications, ideally within the charity sector.
- Proven ability to engage and influence stakeholders at all levels.
Desirable Qualifications, Skills, and Experience
- Experience working with influencers or brand partnerships.
- Working knowledge of content management systems.
- Familiarity with digital marketing techniques, including paid advertising.
- Knowledge of web analytics and how they integrate with social media strategies.
How to apply
Click the apply button and complete the online application process before the closing date on Wednesday 20 November 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles and fixed term contracts, holiday entitlement is calculated pro-rata.
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch!
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times.
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.