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Lead manager jobs in hepscott, northumberland

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Closing in 5 days
Causeway Charitable Services, Sunderland (On-site)
£30,160 per year plus on call supplement
Posted 1 week ago
RISE - Reimagining Industry to Support Equality, Remote
£50,000 - £100,000 per year
RISE is looking for an experienced MEL Consultant to lead the implementation of our MEL framework.
Posted 1 day ago Apply Now
Amala Education, Remote
£50,000 - £55,000 per year
Join Amala, an ambitious international non-profit, as our newly created Head of Fundraising, and play a pivotal role in tripling our impact.
Posted 6 days ago
Closing in 3 days
Sepsis Research (FEAT) SCIO, Remote
65,000-100,000 per year - commensurate with experience
Sepsis Research, FEAT are currently seeking a visionary and strategic leader to join our team as CEO.
Posted 1 week ago Apply Now
Closing in 2 days
Kinship, Remote
£45,000 - £55,000 per year (plus LW of £3,406 if applicable) (pro rata)
Kinship is looking for a senior HR leader to ensure effective and seamless delivery of our People function and embed our values
Posted 1 week ago Apply Now
Open Briefing Ltd, Remote
46,900
We’re growing our team at Open Briefing and looking for a philanthropy coordinator to help us build meaningful, long-term partnerships.
Posted 4 days ago
Closing in 4 days
eoa (Employee Ownership Association), Remote
£65,000 per year
Are you ready to lead the charge in amplifying our influence, driving our impact, and accelerating sector growth?
Posted 1 week ago Apply Now
Closing in 3 days
Black Unity Ride, Remote
£55,000 - £60,000 per year
We are seeking an experienced self starter to play a pivotal role in leading our operations and enhancing our efficiency and effectiveness.
Posted 1 week ago Apply Now
The Access Project, Remote
£35 per hour
Can you support under-resourced young people to reach their full academic potential? Join The Access Project as a Group Tutor
Posted 1 day ago
Closing in 7 days
Plantlife, Remote
£47,213 - £51,104 per year
We are looking for a Head of HR. If you thrive on balancing strategic influence with operational excellence we want to hear hear from you.
Posted 6 days ago
Page 6 of 11
Sunderland, Tyne and Wear (On-site) 19.8 miles
£30,160 per year plus on call supplement
Full-time
Contract (Until 15th January 2027)
Job description

Outreach teams work as the hands and feet of Causeway traveling out into the community and supporting service users. Outreach coordinators are organized and caring. They assist by supporting current advocates with their cases, offering guidance and instruction on safeguarding and complex cases. They will complete administrative duties in line with The Salvation Army Modern Slavery Contract, ensuring KPIs are met across the department. In addition to this they help to train and induct new advocates into the organisation.

Responsibilities:

Oversight of Staff:

  • Management of advocates in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests
  • Line Management of Operations and Assurance Officer
  • Leading team meetings
  • Taking responsibility for training new starters and the ongoing training and coaching for the team and ensuring staff attendance at Mandatory training
  • Assisting with month end reporting
  • Monitoring Staff wellbeing and workload
  • Be the first point of contact for your team

Oversight of Casework:

  • Being the first point of contact for advocates queries including but not limited to; safeguarding incidents, issues and complex cases.
  • Ensuring quality and consistency in advocates is upheld through quality checking and managing referral and exit checklists.
  • Effectively managing risk across your team through supporting them with risk assessments and risk management.
  • Being a point of contact for service user complaints when appropriate.
  • Ensuring TSA KPI's and contractual deadlines are met within the relevant timescales.
  • Work on a small amount of caseloads when necessary

Other responsibilities:

  • Outreach ‘on call’ duties on average 1 week in 4.
  • Keyholder for the office on average once per week.
  • Complete relevant sections of the OR weekly baseline and OR model where needed along with other administration in line with ensuring internal and external KPIs are met within the department.
  • Attending all relevant meetings (with OR Manager, other Coordinators, Sub team Meeting and Causeway Managers and Coordinators across all regions.)
  • Assist the Service Manager with specific tasks or change management projects when required

Any other duties that are commensurate with the role

Application resources
Posted by
Causeway Charitable Services View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 09 May 2025
Closing date: 25 May 2025 at 14:23
Tags: Care Management, Modern Slavery / Human Trafficking

The client requests no contact from agencies or media sales.