Lead membership development officer jobs in London

Here at the Royal British Legion, we are currently embarking on an exciting new phase within our Membership directorate. As part of our new ten year strategy, we are pleased to be seeking a Director: Membership and Communities in a newly created, senior leadership role.

Reporting to our Executive Director: Membership, Armed Forces and Community Engagement, this role will see you lead the development and delivery of a comprehensive Community Engagement plan which will be a key contributor to the delivery of our strategy with the key focus on identifying and developing key partnerships that advance our vision of ‘‘Bringing Society Together to Recognise, Remember and Support the Armed Forces Community’.

You will work collaboratively with key senior leadership and the membership staff team to support the current membership model to provide more and better opportunities for the armed forces community to come together, strengthen camaraderie and grow our branch level support.

You will lead a high performing team of Heads of Department within our Membership directorate. Key areas of responsibility will include:

· Community Engagement

o Working with the Heads of Scotland/Wales/NI&ROI, develop a compelling community engagement plan which seeks to build the RBLs relationship with key groups and/or partners in all parts of the UK to recognise, remember and support the armed forces community

· Membership

o Ensure a high-quality support service to counties/branches/members ensuring that they are engaged and empowered to assist in the delivery of RBL strategy

o Develop a training and development plan which enables current and future members to be great ambassadors for RBL

· Membership Development

o Working with the Director of Armed Forces, Youth and Partnerships, develop a vision for Membership 2035, which refocuses membership on the AFC and drives a transformational change in the membership offer

o Lead on the development of membership events and ensure they are strategically led and professionally facilitated to ensure alignment with strategy

o Create an AFC learning programme for members that supports members to understand and respond to the diverse and changing needs of the armed forces community at a local level

You will be contracted to our London Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Should you wish to explore a Remote opportunity where you will be contracted to your home address with occasional travel (which will not include additional £4,452 London Supplement to salary), this can be discussed at interview.

This role requires a full UK driving licence.

Employee benefits include -

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Private Healthcare

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.

We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.

The Role

Reporting to the Chair of the Trustee Board, the Chief Officer

● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.

● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.

● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.

● Is responsible for the continuing funding, planning and financial management of the service.

● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026 will be to

● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.

● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.

● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.

The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.

Person specification

Essential

1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.

Desirable

1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
 

Staff Benefits

● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.

At Your Place, we have one simple goal: to solve homelessness, one person at a time – and this role plays a vital part in making that possible. Based in Newham, where the levels of homelessness are the highest in the country, our work has never been more needed.

We are looking for someone with experience in communications within the charity sector. If you have a passion for telling stories that matter, and are skilled in content creation, social media and email marketing, we’d love to hear from you.

This role is at the heart of our efforts to increase awareness and inspire action through the power of storytelling. You will create compelling content across digital, editorial and creative platforms, helping to engage our supporters, build our community and contribute to the growth of our charity.

Your work will directly support our fundraising efforts and enable us to reach a wider audience, making a lasting impact on the lives of people experiencing homelessness.

People like Darren, who said, "Because of Your Place, I’ve got the strength and the support to progress." Darren, who was living in a shed after losing a loved one, is now in stable housing and completing a course to get a role in construction. His journey is just one example of the many lives we’ve positively impacted. You’ll be at the heart of gathering and sharing these stories in a way that is ethical, trauma-informed and always respectful of the individual’s journey.

Job details 

Salary: £32,965-£39,350 per annum

Contract: Permanent

Hours: Full-time, 37.5 hours per week, Monday to Friday from 9am-5pm. Open to part-time or flexible working requests

Location: Hybrid. 2/3 days per week in East London office (Canning Town, Newham)

Job closing date: Monday 13 April 2026

First‑stage interviews will take place remotely on 15 and 16 April.

Candidates who progress may be invited to a possible second‑stage interview, held in person on 21 April (and 23 April if required).

Key responsibilities:

• Identify and create powerful stories from across the charity, leveraging key moments, events and milestones to raise awareness and engagement.

· Develop and deliver a content plan that brings our mission to life and shares stories across multiple channels and formats.

• Lead social media, web and email marketing activity to inform, engage and motivate supporters to take action.

• Monitor and evaluate communications, using insights to continuously improve content and engagement.

• Create visually compelling assets, (including imagery for socials, reports, leaflets and more)

• Collaborate with fundraising team to ensure content aligns with fundraising goals and drives supporter action, including supporting events and appeals

• Record and update consent for stories, photos and videos, ensuring content is collected and shared ethically and respectfully.

About you:

· A skilled communicator who understands the power of everyday stories.

· Relevant experience in communications within the charity sector

· Exceptional storytelling and communication skills, with the ability to create clear, engaging content

· Creative approach to content creation, with strong visual design skills and understanding of how to tell stories through various media.

· Ability to manage social media platforms (Facebook, Instagram, LinkedIn), use content management systems (e.g. Wordpress) and email marketing platforms (e.g. Mailchimp) to distribute and assess effectiveness of communications

· Highly organised with strong project management skills and the ability to manage multiple priorities.

· Committed to continuous personal development and seeking opportunities to expand your skills.

You can download or request the full job description for more information.

Employee Benefits

We support you so you can do your best work. Here’s some of what we offer:

• Holiday: 25 days leave, rising to 30 with service, plus bank holidays and an extra day for your birthday.

• Health & Wellbeing: Weekly Wellbeing Hour, 2 Wellbeing Days, gym membership reimbursement, 24/7 helpline, cycle-to-work, and more.

• Pension: We match your contributions up to 7.5%.

• Career Development: Training, qualifications and professional memberships.

• Flexible Working: Tailored to help balance work and life.

• Discounts: Access to discounts on shopping, holidays, and events.

Commitment to inclusion

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective and patient‑centred imaging services through the Quality Standard for Imaging (QSI). To support imaging services on their improvement journey, the Colleges have established a dedicated Quality Improvement (QI) Unit, hosted by the RCR.

As Quality Improvement Operations Manager, you will play a central role in leading and coordinating the operational delivery of the QSI scheme. You will manage and support the teams responsible for assessment activity, ensuring consistency, quality, and excellent experience for services engaging with QSI.
You will also lead a significant business process improvement programme, identifying opportunities to streamline workflows, improve efficiency, and embed sustainable ways of working using data, automation and practical system improvements.
This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.

What you’ll do:

• Lead and coordinate day‑to‑day operational delivery of the QSI scheme, ensuring systems, processes and resources are fit for purpose
• Working with your team and other teams across the orgnisation, you will identify, prioritise and deliver operational and business process improvements, embedding agreed changes into business‑as‑usual.
• Use data, feedback and insight to continuously evaluate effectiveness and drive improvement 

What you’ll bring:

• Experience leading operational teams and improving processes in a structured, pragmatic way
• Confidence managing multiple priorities, using data and insight to inform decisions
• Strong communication and relationship‑building skills, with the ability to work effectively with clinical and professional stakeholders
• A commitment to quality, continuous improvement, equality, diversity and excellent customer service
• The ability to work autonomously while collaborating effectively across teams and organisations.

This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care. 

Learn more about the role, the RCR, and how to apply in the Quality Improvement Operations Manager candidate pack

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Evolve Counselling is a long‑established Cambridgeshire charity providing professional, affordable mental‑health support to individuals, organisations and communities. Each year, Evolve delivers thousands of counselling sessions through a team of trained, accredited counsellors working across the East of England region.

Our mission is to deliver counselling services to adults at the lowest possible cost, wherever possible seeking to subsidise sessions for those on low incomes. We do this through a mixed model of commissioned services, private counselling, and grant‑supported provision. By working to grow and foster a membership body of professional counsellors, Evolve strives to improve access to quality counselling and psychotherapy for all, and to create a positive working environment for those in the profession.

The CEO role provides strategic and operational leadership to drive Evolve’s growth, sustainability and impact. The position delivers effective organisational management, high‑quality service delivery, robust governance, regulatory compliance, and a positive staff culture.  Working in conjunction with the board, this is an exciting opportunity to shape the organisation’s future, ensuring that Evolve remains a trusted, quality and sustainable source of mental health support for years to come. 

Following several years of successful internal stabilisation—strengthening governance, staffing, and operational systems—the charity is ready to enter a critical period of transformation and growth. Our current CEO plans to retire in September 2026, having laid strong foundations for what must come next.

Our new CEO will lead Evolve into this next phase—strengthening partnerships, expanding referral pathways, stabilising revenue streams, and championing accessible counselling across our communities.

The Corporate Partnerships Officer will account manage and deliver the Corporate Membership
programme. They will also support the Corporate Partnerships Manager to deliver larger scale, high profile
Corporate Partnerships, ensuring excellent customer service is provided at all times to facilitate renewal
and growth of relationships.
In addition, the role will actively support the team to secure new business opportunities, supporting with
research and proposal writing and managing their own prospect pipeline to help meet team-wide income
goals.
Serving as the backbone of the team, the role will work across a variety of administrative and financial
processes as well as leading on all corporate member events and managing the corporate team’s
participation in Development wide events such as exhibition private views.
This multifaceted role presents an excellent opportunity for learning and professional development, making
it ideal for a candidate eager to develop their career in fundraising and contribute to the work of an exciting
multi arts venue at a key point of change for the organisation. The successful candidate will be supported to
gain experience across the full spectrum of Corporate Fundraising activity.

The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.

About Us

The Victoria League for Commonwealth Friendship is one of the four Loyal Societies supported by His Majesty The King and has been promoting friendship and hospitality across Commonwealth nations since 1901. We remain committed to our founding belief that education, in its broadest sense, is the foundation of human development.

Currently, we are proud to offer Commonwealth students the opportunity to become part of a Commonwealth family, whose values are decency, respect for others, understanding, tolerance, integrity and partnership. 

One of our key priorities is to provide a vibrant student house for young Commonwealth students to live in when attending a university or college in London, to make lifelong friends and to learn from each other in a safe and secure environment. The Victoria League Student House is an affordable 'home away from home' whilst studying in London.

About the Role

As General Manager, you will play a central role in leading and developing the work of The Victoria League for Commonwealth Friendship, raising its profile and ensuring its long-term sustainability. You will oversee the overall management of the charity, alongside the effective operation of the Victoria League Student House.

This is a broad and hands-on leadership position, combining strategic development with day-to-day operational oversight. You will drive key fundraising initiatives and business development opportunities, as well as support the House Manager and their team, and the Membership and Administration Officer.

Key Responsibilities

• Lead the development and growth of the charity
• Drive fundraising and build partnerships
• Oversee the day-to-day operations of the Student House
• Support and manage staff
• Ensure effective financial management and governance
• Promote the charity through events, communications, and stakeholder engagement
• Oversee property management and health and safety for the Student House.

Private accommodation at Student House may be available for a reduced salary and on call duties. 

Please see attached the full Job Description and Person Specification.

Job title: Editorial Officer
Reports to: Managing Editor
Salary: £32,000 - £35,000 per annum
Hours of work: Full or part-time, depending on candidate
Location: This role is office based located near Russell Square and Chancery Lane, London.

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society for those working or interested in tropical medicine and global health. We currently have around 2,000 members and Fellows from more than 100 countries, with a network of more than 10,000 involved with our work in some way.

RSTMH currently publishes two peer-reviewed scientific journals, Transactions of the Royal Society of Tropical Medicine and Hygiene (TRSTMH) and International Health. TRSTMH was launched in 1908, is published monthly, and is a hybrid journal. International Health was launched in 2009, is published bi-monthly, and is Open Access. In September 2025, we announced the development of a new journal looking at the use of Artificial Intelligence in Global Health, which will be launching around May 2026. All three journals are published by Oxford University Press (OUP) and are supported by a global team of dedicated Editorial Boad members.

We are looking for an enthusiastic and self-motivated individual with relevant publishing experience to support the operation of our three academic journals. The role will involve providing administrative and editorial support to the Managing Editor, liaising with our authors, reviewers, external editors, and publishing partner, contributing to and - where appropriate - leading on journal development initiatives, and collaborating with internal teams within the RSTMH.

The role

• Check new submissions to ensure that they are in scope and formatted as per journal guidelines, before assigning to handling editors.
• Check revised submissions are formatted as per journal guidelines, before assigning to handling editors
• Check and export accepted manuscripts to production team at OUP, working with the Editors in Chief (EiC) to ensure all required information is included.
• Monitor manuscripts in process, working with editors, reviewers, authors and Managing Editor to identify and reduce unnecessary delays for authors.
• Be the first point of contact for authors, editors, and reviewers by monitoring the journals inbox, helping to resolve any disputes that arise within the peer review process or escalating to Managing Editor, as necessary within agreed timings.
• Help manage the relationships with RSTMH Editorial Boards through regular communication (e.g., Newsletters) in addition to reminders/assignment emails sent through the submission system.
• Assist the Managing Editor with administrative tasks for the journals including coordinating meetings Editorial Boards, publisher, etc., setting up webinars, taking minutes of key meetings.
• Oversee reporting on all aspects of manuscript processing and handling editor metrics (turnaround times, acceptance rates, etc.,) and share these with a number of stakeholders
• Work with Editorial Board to identify articles with wider interest and highlight them to Managing Editor, EiCs, RSTMH team and publisher, and consider ways of further promoting them to raise the profile of the journals and RSTMH.
• Utilise social media and other digital publishing technologies (X, LinkedIn, blogs, podcasts, etc) to promote published articles/new issues and raise the profile of the journals.
• Develop journal news/content for the RSTMH Newsletter website, and social media
• Help ensure the work and outputs of the journals are integrated with other areas of RSTMH, through sharing information across systems
• Support the Managing Editor with the implementation of RSTMH strategic objectives and OUP Development Plans.
• Assist the Managing Editor with new business including researching and identifying authors and groups for potential commissioned articles or supplements
• Support the Managing Editor on journal development initiatives (e.g., Ed Board recruitment, mentoring), taking the lead on projects where appropriate.
• Keep up to date with publishing trends more generally and use this information to make recommendations to Managing Editor/EiCs to improve the efficiency of existing processes.
• Support and contribute to wider RSTMH activities when required to do so (e.g., RSTMH Annual Meeting).

Person Specification

Essential

• Passion and commitment to the work and goals of the Society
• A minimum of 2 years’ experience working in an academic publishing role, in a learned society, membership organisation, or publisher.
• Knowledge of major publishing trends, academic conventions, and editorial processes.
• At least 2 years’ experience of using a journal management system such as Editorial Manager, ScholarOne, etc, as well as MS office products.
• Ability to work effectively, both as part of a team and independently.
• Excellent time-management and organisation skills, with the ability to prioritise workloads and meet multiple deadlines.
• Strong and proven communication skills, both written and verbal, good attention to detail, and the ability to converse professionally with a range of stakeholders.
• Educated to degree level (or equivalent), ideally in a relevant subject.

Desirable

• Interest in science communication and experience using social media and other digital publishing technologies (X, LinkedIn, blogs, podcasts, etc) to communicate complex information to a range of audiences.

The deadline for this role is Friday May 1st, 2026

Please click the apply button and send your CV and a supporting statement of up to 1,000 words detailing how your experience matches the duties and skills for the role.
Please insert your supporting statement where it asks for your cover message/covering letter.
N.B. Applications submitted without a supporting statement may not be considered.

No agencies please.

The Business & Human Rights Centre, an international non-profit human rights organization, is seeking an experienced Human Resources Lead to support line managers on day-to-day people issues, recruitment and employee relations, making sure that people policies are compliant with national laws and regulations.

• Location: UK - majority work from home (with occasional attendance in London)
• Full or Part Time: Flexible full time or part time, with a minimum of 3 days per week (21 hours/week) 
• Fee: GBP 48,500-53,500 (the range is based on a full-time schedule; if part time, it will be prorated accordingly) 
• Contract type: 1 year contract  
• Closing date: 29 March 2026 
• To Apply: Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.

Responsibilities 

Reward 

• Co-ordinate the preparation, renewal and filing of contracts. Monitor and manage risks related to employment terms and conditions. 

• Assist in addressing issues involving benefits, leave, taxation, social security and immigration/domestic legislation requirements. 

• Provide HR
  support to the Resource Centre's four registered locations (UK - headquarters, Germany, USA, and Colombia), and the other locations where we have consultants. 

• Coordinate onboarding and exit processes for employees and consultants, including exit interviews, equipment and file handovers, and turnover of organisational assets. 

Employee Relations 

• Advise and work with line managers to manage employee relations in line with current legislation and best practice. 

• Co-develop resolution strategies to address concerns and grievances raised by the global team. 

Human Resource Policy and Systems 

• Work with the COO to continuously review, improve and update HR policies and systems in line with our values and legislation. 

• Ensure best practise in HR systems, databases and processes are maintained and monitored across the organisation. 

• Manage aspects of GDPR compliance relating to employees and consultants. 

Nurture Teams and Talent 

• With the COO, lead the development of employee engagement and retention strategies. 

• Assess learning needs across the organisation and collaborate with colleagues to develop and implement learning solutions and professional development for individuals and teams. 

• Support the performance management and review processes and work with line managers on the performance development plans of team members. 

Recruitment 

• Work with the recruiting manager to coordinate the employee and consultant recruitment process, including setting terms & conditions. 

• Organise job listings and interviews and support managers to provide a robust induction programme for appointees. 

Risk Management 

• Proactively identify risks within our HR policies and systems and develop strategies to mitigate them. 

Qualifications & skills 

• Commitment to our values and mission - essential 

• An HR professional with 5+ years of experience. - essential 

• Strong and up to date knowledge of UK employment law, employee related health and safety regulations and employee/consultant related GDPR
  legislation - essential 

• Ability to meet deadlines. Excellent planning, co-ordination and prioritisation skills - essential 

• Proven experience in developing and implementing human resource strategies and practices including recruitment, reward, contract administration, employee relations, learning and development, performance management, well-being, safeguarding and conflict management -essential 

• A collaborative and flexible approach, with outstanding interpersonal, and relationship-building skills. The ability to work effectively across cultures. - essential 

• Excellent verbal and written communication skills; fluency in English. - essential 

• Working towards a CIPD qualification/membership or equivilent – desirable 

• Preference for up-to-date and sound knowledge of EU and USA employment-related laws and health and safety regulations an advantage – desirable 

• Experience of supporting colleagues to develop a culture of diversity, inclusivity, and collaboration for remote teams around the world. -desirable 

• Experience with human resources information systems and with basic tools for online & remote work such as Microsoft Office, Sharepoint, and Teams. – desirable 

• Experience of diagnosing issues and designing and implementing organisation development solutions for a growing organisation – desirable 

• Knowledge of another language, especially Spanish, French or German - desirable 

About the role 

This role sits at the heart of UK Community Foundations’ ambition to build a strong, confident and connected community foundation field across the UK. You will help grow the field by supporting shared learning, strengthening our collective infrastructure and helping people connect with each other in meaningful ways. 

You will work across communities of practice, learning activity, digital spaces and shared resources. You will also curate the monthly newsletter and events bulletin, helping members stay connected to learning opportunities, insights and activity across the field. You will help gather insight, notice patterns and bring ideas together so that the community foundation movement can continue to learn, adapt and evolve. 

You will also play an important role in supporting a high quality member experience. This includes being a first point of contact for member enquiries, helping ensure members receive clear, timely and welcoming responses, and supporting continuous improvement of our membership offer. 

You do not need to have worked in community foundations before. We are interested in people who bring curiosity, transferable skills and a commitment to learning. 

The Field Building team leads work on leadership development, international learning, sector standards and shared knowledge. This role connects across all of that work and gives you a broad view of how the field operates and where it is heading. 

We know that strong field building depends on different perspectives, lived experiences and ways of working. We encourage applications from people who may not meet every requirement but feel excited by the role and believe they could grow into it. 

Your portfolio 

You will hold responsibility for three core areas. 

Communities of practice 

You will coordinate communities of practice so that they are welcoming, purposeful and inclusive spaces. This includes planning sessions, preparing content, facilitation, making introductions and helping conversations flow. 

You will listen closely to what participants are learning and feed insights back into the team. You will help track themes across groups and contribute to shaping future learning agendas. You will also support participation and follow up, helping ensure members feel encouraged and able to engage. 

Member Hub 

You will manage and curate the Member Hub (our online learning and networking community) so that it becomes a trusted, accessible and lively space for the network. This includes sourcing and sharing useful content, keeping resources up to date, highlighting emerging practice and making sure the Hub is easy to navigate. 

You will be a first point of contact for member enquiries through the Hub, responding to questions, signposting support, and working with colleagues across UKCF to ensure members receive timely and helpful responses. 

You will work closely with colleagues to ensure content is timely, relevant and accessible to a wide range of users, and you will help track engagement so we can understand what members are using and where further support may be helpful. 

Resource Library 

You will take ownership of the resource library and keep it organised, dynamic and responsive to member needs. You will bring together tools and learning from across the sector, identify gaps and help ensure resources reflect emerging practice. 

You will curate and summarise content so it is easy for members to find and use, and you will support benchmarking surveys and ad hoc requests for network wide data where needed. 

Your wider responsibilities 

Learning and events 

You will support the delivery of learning days, webinars and the national conference. This includes planning, communication, logistics, content coordination and technical support to help events run smoothly and feel welcoming and accessible. 

You will provide administrative and logistical support for in person and online events, including managing bookings, liaising with venues and suppliers, coordinating travel and catering, preparing materials, and communicating clearly with participants. 

You will play a key role in supporting the delivery of UKCF’s biannual conference, leading on administrative and logistical coordination to ensure the event is well organised, well attended and delivered to a high standard. 

You will also curate the monthly newsletter and events bulletin, working with colleagues to gather content, highlight opportunities and share learning in a clear and engaging way. 

From time to time, you may support or contribute to training sessions for UKCF colleagues or network members. 

Insight and field development 

You will help gather intelligence about what is happening across the field. You will notice patterns, spot emerging needs and contribute ideas that support UKCF’s thought leadership. 

You will help surface examples of innovation and learning from across the network and share them through the Member Hub, newsletters and other channels. 

You will also support the team in gathering and responding to member feedback, helping to improve learning, resources and the overall member experience. 

Collaboration across UKCF 

You will work closely with colleagues across UK Community Foundations to ensure field building activity, learning and communications align with wider organisational priorities. 

What you will bring 

We are looking for someone who brings a combination of skills, curiosity and a willingness to learn. You might recognise yourself in some, but not necessarily all, of the following. 

• Curiosity about how community organisations and networks work, and an interest in learning about community foundations 

• Ability to take responsibility for your work, while collaborating closely with colleagues and asking for support when needed 

• Willingness to build confidence using digital platforms and online learning spaces 

• Ability to listen well, build trust and work respectfully with people from different backgrounds and levels of experience 

• Strong organisational skills and attention to detail 

• Ability to communicate clearly in writing, including pulling together short newsletters, bulletins or updates that others find useful 

• Openness to experimenting with new ways of working and learning from what does not work 

• Commitment to equity, diversity and inclusion and climate justice, and interest in how these values shape learning design, participation and whose voices are heard 

• Comfort working with ideas and helping others engage with them in practical ways 

Essential experience 

• Experience in a coordination, administrative or project-based role, or transferable experience gained through community, voluntary, lived experience or informal leadership contexts 

• Experience supporting events, learning activity or group processes 

• Ability to gather, organise and share information in a way that others can use 

• Experience contributing to written communications such as newsletters, bulletins or member updates 

• Awareness of accessibility and inclusion when supporting learning activity, events or shared resources 

• Excellent organisational skills and strong attention to detail 

• Ability to take initiative and manage competing deadlines and a varied workload 

• Ability to build relationships with a wide range of people 

• Good judgement when working independently 

• Solid IT skills, particularly with MS Office 

• A strong commitment to equity, diversity and inclusion and climate justice 

• Ability to travel occasionally, which may include overnight stays and multi day events 

Desirable experience 

• Experience working in or alongside networks or membership organisations 

• Familiarity with the charity, community or foundation sector 

• Experience curating online resources or supporting online communities 

• Interest in organisational learning or field building 

Inclusion statement 

UK Community Foundations is committed to building an inclusive organisation and a diverse field. We welcome applications from people from minoritised ethnic communities, disabled people, people from lower socio economic backgrounds and others who are underrepresented in the charity and philanthropy sector. 

Note: Interviews are scheduled to take place on 8th May.

The role

We are seeking an experienced and values-driven Chief Operating Officer to support our non-clinical operations.

Reporting to the Chief Executive, you will:

• Lead governance, compliance and risk management
• Ensure adherence to all regulatory and statutory requirements
• Drive operational performance, efficiency and continuous improvement
• Support delivery of strategic objectives and organisational growth
• Lead business continuity and organisational resilience planning
• Act as Data Protection Officer
• Work closely with Trustees, NHS partners and external stakeholders

This is a key senior leadership role, critical to ensuring safe, effective and sustainable service delivery.

About you

You will bring:

• Significant senior leadership experience in an operational role
• Strong expertise in governance, compliance and risk management
• Experience within a regulated environment (e.g. charity, healthcare, public sector)
• Strong strategic thinking with the ability to deliver operationally
• Excellent communication and stakeholder engagement skills

Why join us?

• A supportive, values-led organisation
• The opportunity to make a meaningful difference every day
• Generous annual leave (plus birthday off)
• Pension, EAP and life assurance
• Free on-site parking

Safeguarding & inclusion

We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment checks, including an enhanced DBS where appropriate.

We welcome applications from underrepresented groups and are committed to building a diverse and inclusive workforce.

We are currently looking for a Membership Marketing Manager to join our Audience Insights team on a full time contract.

The Membership Marketing Manager is part of the Audience Insights & Engagement team within the larger Audiences Division.

This is a pivotal role for a commercially astute, data-driven marketer who is passionate about audience loyalty. You are adept at translating complex data (from CRM, GA4, etc.) into compelling communication strategies that maximise retention, drive recruitment, and deliver significant financial growth for the Southbank Centre. Your compelling communication skills and leadership will ensure effective briefing and collaboration across all internal and external teams. You will be instrumental in achieving our ambitious membership growth target.

Please download the attached Job Description for a full overview of this role's responsibilities. If you are viewing on a job board, please navigate to our webpage to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Department: COO’s Office
Contract type: Permanent
Salary: Up to £115,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Chief Executive and Council Chair

The National Fire Chiefs Council (NFCC) is seeking a Chief Operating Officer to help lead the organisation through the next phase of its development. Reporting to the Chief Executive and Council Chair, Phil Garrigan, and working closely with the Board of Trustees, the COO will play a critical role in driving organisational transformation and delivery. This will ensure NFCC is well positioned to achieve its ambitious new three-year strategy and delivery plan, including preparations for the proposed College of Fire and Rescue in 2029.

This is an exciting opportunity to join a professional, responsive and agile organisation that is focused on making a real difference to public safety.

NFCC is a charity and membership organisation dedicated to making communities safer by providing national leadership, coordination and professional expertise across UK fire and rescue services. Working at NFCC offers a unique opportunity to contribute directly to public safety, national resilience and the continuous improvement of an essential public service.

Operating at the intersection of operational practice, policy, assurance and system leadership, NFCC supports fire and rescue services to collaborate effectively, respond to complex and emerging risks, and maintain the highest professional standards. We work closely with government, regulators, emergency service partners and sector stakeholders to ensure that the collective voice of fire and rescue leaders is influential, credible and evidence-led.

As a values-driven organisation and registered charity, NFCC is committed to ethical leadership, transparency and public benefit. We foster a culture that is inclusive, collaborative and rooted in service to communities. Our people are trusted professionals, empowered to lead, innovate and deliver meaningful impact, supported by robust governance, assurance and accountability frameworks.

NFCC is a modern, agile organisation with a fully remote workforce. This enables us to attract and retain talented individuals from diverse professional backgrounds, while supporting flexible, inclusive and high-performing ways of working. We place strong emphasis on wellbeing, professional development and continuous learning, recognising that our effectiveness depends on the capability, integrity and commitment of our people.

Joining NFCC means working on issues of national significance, influencing the future of fire and rescue services, and helping to strengthen the resilience and safety of the communities we serve. If you are motivated by public service and professional excellence, have a strong focus on delivery and impact, and bring experience in leading business transformation and organisational change, this role offers a challenging and rewarding opportunity to operate at the highest level of leadership.

The Selection Process

How to apply:

If you are interested in this role and think you have the skills and experience we need, please do look at the Job description on the NFCC website.

Candidates are invited to submit their CV and a covering letter setting out how they can meet the requirements set out in the job description. Please email this to the Recruitment mailbox (details found on the NFCC Website) by 23rd April 2026.

Tests for shortlisted candidates are likely to be Week commencing 4th May 2026

Interviews taking place on the 18th & 19th May 2026

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.