Lead programme manager jobs

LGBTQ+ Youth Outreach Practitioner

Responsible to: CEO

Hours: Full time 37 hours

Salary: £28,000

Based: Fenny Stratford and hybrid working

Contract: Fixed term for 1 year (extension subject to funding)

Closing Date: Wednesday 4th June

Interview Date: Friday 13th June

Context

Q:alliance provides support, information and representation for the LGBTQ+ people who live, work and play in Milton Keynes and surrounding areas. We have detailed knowledge of the issues and challenges that organisations and individuals face locally.

It’s our goal to create more safe spaces and resources to ensure the LGBTQ+ community is well represented and supported.

Scope

This established role will engage the LGBTQ+ Schools Partnership Forum (Milton Keynes) to plan, deliver and evaluate educational programmes for young people and manage a 1:1 caseload of support for LGBTQ+ young people across schools, colleges, and youth services in Milton Keynes. You will develop and implement training to upskill teachers, education staff and youth workers. Working collaboratively with all partners to ensure safe spaces for young LGBTQ+ people across diverse settings with particular focus on increasing resilience, wellbeing, and mental health of LGBTQ+ youth communities.

You will work closely with our youth work team and CEO to determine targets for outreach, engagement, and effective monitoring systems to ensure robust reporting.

Main Responsibilities

· Networking – Strengthen the LGBTQ+ Schools Partnership Forum, supporting teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Coordinate meetings with the network to update on shifting needs, priorities, and situations in a local and national context.

· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.

· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support for young people in crisis, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.

· Innovation – work with the CEO, LGBTQ+ Schools Partnership Forum and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.

· Stakeholder and community engagement – Work with Communications and Engagement Manager to plan outreach activities in line with Engagement Plan and communicate with youth communities in line with our Communications Strategy. Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.

· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.

· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.

Skills and Experience

Expertise

· Vast experience working with and supporting young people

· Experience of developing and sustaining a network

· Proficiency in authoring innovative education and training packages, delivery, and evaluation

· Knowledge of the challenges affecting young LGBTQ+ people

· Knowledge of issues affecting young people’s mental health and the skills required to build resilience

· Excellent planning, organisation and administrative skills

· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead

· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network

· Capable to respond to a young person in crisis and establish the right tools and resources to assist them

Communication

· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings

· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience

· Ability to adopt a positive constructive language style when talking to young people 1:1

· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people

· Knowledge and proficiency in social media and a recognition of the role it plays in young people’s lives

Behaviours

· Skills in forming constructive working relationships with colleagues and stakeholders at all levels

· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency

· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.

· Evident desire to improve service delivery using co-production initiatives with young people

· An ability to listen with empathy and act compassionately

· Competence to work on own initiative and demonstrate innovation and creative problem solving

· Model conduct essential for successful teams, such as reliability, honesty and courage

Desirable

· Qualifications in youth work, teaching or mental health support

· Data, monitoring, and impact training, including up to date GDPR certificate (2 years)

· LGBTQ+ lived experience

Other

· Full driving license and use of own vehicle

· Ability to work flexibly, with occasional evening and weekend working

· Commitment to further personal development and training

· Please note: Enhanced DBS is required for this role

What you’ll bring to the team

You will serve as the first point of contact for schools, colleges and youth settings. You will chair a dynamic network of school and college leads and empower team members with the information you have gained so that we can better respond to the needs of LGBTQ+ young people, including how this may relate to securing vital funds for services. You will help our youth workers understand the impact education has on the lives of our youth communities, whilst championing the good work of teachers and education staff who are trailblazers. You will ensure continuity of support between school, Q:Hub (our youth support space) and our other youth service provisions.

The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.

· Youth engagement subdivision of the Engagement Plan (Comms and Engagement Manager responsibility for wider plan)

· Contact Evaluation forms/data capture

· Monthly Outreach Report

· Youth Participation Policy

· Resource library pertaining to our work with young people

· LGBTQ+ Schools Partnership Forum minutes (approx. 6 meetings per year)

Apply via our website and submit an application to the designated recruitment email address using the supplied application form.

Enquiries about this post from candidates can be directed to the Chief Executive Officer Jennifer Hill. 

Position: Senior Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity 

*You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The Philanthropy team is part of the Philanthropy and Partnerships department, whose primary goal is to engage high value supporters and fundraise for the Stop MS Appeal.

As Philanthropy Officer, you will work closely with the Philanthropy manager, raising income for the MS Society from philanthropy fundraising activities as per the agreed objectives and targets.

You will identify, engage and steward philanthropy prospects through events and other appropriate fundraising activities, generating income to achieve ambitious targets and delivering a first class supporter experience.

You will ensure the provision of excellent individual care to ensure long term commitment, contributing to the overall implementation of our Philanthropy team’s objectives.

Closing date for applications: 9:00 am Friday 23rd May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit (NICU). This role offers an exciting opportunity to build, develop and maintain our partnerships to help deliver a multi-million-pound programme of investment in childhood health. 

We are looking for an experienced and talented individual who is passionate, organised and motivated to join the fundraising team at Wallace & Gromit’s Grand Appeal.

Are you great with people and at building relationships? Do you have a minimum of three years of working in a corporate fundraising environment?

As the Senior Corporate Fundraiser, you will work with a wide range of corporate partners to support their fundraising and develop new relationships. You will work closely with the wider Fundraising team to provide first-class support for our partners, pursue new fundraising opportunities, and help grow the charity's income. 

You’ll have excellent communication and organisation skills with the ability to multitask and a real passion for developing relationships with a people-orientated focus. 

Together with the Head of Corporate Fundraising, the Senior Corporate Fundraiser will also help implement the department's strategy, engaging prospects and long-term supporters to develop or continue their support of the charity.

Gromit Unleashed 3, this summer’s highly anticipated sculpture trail, will present a huge number of exciting opportunities for the Corporate Fundraising team, and this position will play a key role in maximising partnerships and working autonomously to seek out and manage new opportunities to support the long-term strategy of the charity.

If you are looking to develop your fundraising career in an exciting and varied role, then this is the role for you.

Wallace & Gromit’s Grand Appeal offers a dynamic, supportive and rewarding workplace for its approx. 40 staff. The foundation of our organisation is its strong team culture, in which all staff play an essential part. Our staff are talented, creative, ambitious and Wallace & Gromit’s Grand Appeal’s most important resource.

Right now, millions of people across the UK are struggling to make ends meet. Whether it’s skipping meals, choosing between heating and rent, or facing unexpected expenses without a safety net — financial insecurity is a daily reality for far too many. At Turn2us, we’re here to change that. We support people in financial crisis to access the help they need and to build long-term financial security.

Every year, we reach millions through our practical tools like our Benefits Calculator and Grants Search, and we provide direct support through our Helpline and grant programmes. We work alongside people with lived experience of poverty to influence policy, shift public narratives, and tackle the root causes of financial insecurity.

Data is central to this mission. It helps us understand where the need is greatest, how our services are making a difference, and what more we must do. That’s why we’re excited to recruit a Head of Data — a role that will be key to our success as a learning, evidence-led and values-driven organisation.

In this role, you’ll lead the delivery of our data maturity roadmap, helping Turn2us grow into a truly data-driven organisation. You’ll develop a data-led culture, embed best practice in data governance, and ensure our data is both ethically managed and compliant with GDPR. You’ll also work closely with colleagues in IT, Insight and Impact, and Digital and Design to build a well-managed, joined-up data ecosystem that underpins everything from our day-to-day operations to our long-term strategy.

We’re looking for a values-led leader with strong expertise in data architecture, data management and governance. You’ll have experience leading and implementing data strategies and frameworks, and a passion for using data to create positive social change. Knowledge of financial insecurity and the issues facing people in poverty is useful, but not essential.

What matters most is your commitment to our mission and your ability to make data work for people. We’re not looking for a particular CV or background. We know that Turn2us will benefit from fresh thinking and new perspectives, so we actively welcome applications from people with diverse experiences and transferable skills. You’ll join a warm, committed and ambitious team.

At Turn2us, we care deeply about equity and inclusion, and we particularly welcome applications from people with lived experience of financial insecurity, whether from the charity or private sector.

If you’re driven by the power of data to help people and influence change and want to be part of a mission that really matters, we’d love to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley or Annie Regan-Tighe at Tall Roots.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role

Use our data to deliver actionable insights for teams to better achieve our mission both internally and externally.

The type of person we’re looking for: 

You will enjoy working with numbers and with people. You will be excited by using data to derive insights and have some experience of using large datasets to inform other stakeholders. Intellectually curious, you will enjoy both working independently to conduct analysis and working with others to access data and share actionable insights.

We have access to a unique dataset within the kinship care space, and we want to use these data to better drive change – including how we develop and deliver our services, how we influence policy and practice informed by evidence, and how we use the experiences of kinship families to drive positive change.

You may want to work remotely or spend 1-2 days in our London office to spend time with colleagues.

Key responsibilities:  

• Data management: Bring together data securely from multiple sources such as Salesforce, Form Assembly, Engaging Networks and spreadsheets – helping to ensure it is clean and easy to work from. 

• Data analysis and reporting: Conduct statistical analysis on datasets to identify trends, patterns, and opportunities for service improvement, policy formation and evidence building. Present findings through reports, dashboards, and visualisations. 

• Performance tracking: Assist in tracking and evaluating the success of charity programmes by working with teams to define key performance indicators (KPIs) and providing practical actionable recommendations for improvement. 

• Data quality and integrity: Help ensure the accuracy, consistency and reliability of data across systems. Support colleagues through implementing best practices that lead to improved data quality whilst maintaining data privacy and security standards. 

• Data-driven insights: Provide helpful insights that support everyday decision-making across the charity, ensuring that internal actions are based on reliable data and external campaigning is based on robust evidence,

• Data visualisation: Develop simple dashboards, charts and visualisations to communicate complex information in a clear, easily understandable way for non-technical stakeholders and the public where relevant. 

• Collaboration: Work closely with different departments, including senior stakeholders, to identify data needs and provide the charity with accurate, relevant and timely data that contributes to a culture of continuous improvement, enhanced efficiency and evidence-based decision-making. 

• Ad hoc analysis: Perform other analyses and reporting tasks as needed to support service performance, business development, fundraising, advocacy and research activities. 

Essential knowledge, abilities, skills and experience include:

• BSc or equivalent practical experience in data analysis or a related field 

• Proficiency in data analysis tools such as Excel, SQL, R and/or Python

• Experience with PowerBI or equivalent data visualisation systems 

• Strong problem-solving skills with the ability to analyse and interpret complex data to generate actionable insights 

• Intellectual curiosity and ability to self-direct analytical work 

• Experience working with Salesforce or similar CRM system 

• Ability to clearly present data findings to both technical and non-technical stakeholders

• Strong written and verbal communication skills 

• High level of accuracy and attention to detail in managing and analysing data 

• Exceptional business-partnering skills 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.

Application deadline: 9am, Tuesday 13th May 2025

First interview: Online – 21st May 2025 

Second interview: In person – 29th May 2025 

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early! 

Resident Services Coordinator
Area of operation: Resident Services
Salary: £38,667 per annum
Hours: 37.5 hours per week
Responsible to: Customer Services Manager
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum plus bank holidays
Place of work: Hybrid contract with regular attendance at English Rural offices in Godalming, Surrey

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes.

About the role:

This is an exciting opportunity to work across all areas of resident services provision including customer services, repairs and tenancy management. Ideally suited to someone looking to expand an existing career in housing, this new role will offer the opportunity to collaborate with technical and housing specialists to develop, co-ordinate and manage a range of projects within the team, as well as support the day to day operations of English Rural. Often working at pace and balancing competing demands, the role requires someone with exceptional organisational and project co-ordination skills.

About you:

To succeed in this role, you will have a proven track record working in housing services, ideally in a housing association or property related environment. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Excellent organisation and time management skills are essential to the success of this role, along with sound judgement and decision making. Experience in achieving excellent levels of customer service are essential. The right candidate will have sufficient skills, knowledge and expertise, either from a formal qualification or direct experience.

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

Closing Date: Mid-day on Thursday 5th June 2025

Interview Date: Tuesday 10th June 2025 (interviews to be held in our Surrey office)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Purpose
This vital role works alongside the Head of Philanthropy to help build and grow our philanthropic partnerships over the next five years and beyond. As well as building upon current relationships, you will identify, research and cultivate relationships with charitable Trusts and Foundations as well as major donors to raise both restricted and unrestricted income.

Responsibilities and areas of work
This important role will focus primarily on Trust Fundraising but will also encompass Major Donor Fundraising. It will seek to identify new high-level donors, as well to develop existing relationships with our generous supporters. Working closely with the Head of Philanthropy, other team members and external consultants, and in collaboration with our colleagues in the
Programmes Team, the Senior Philanthropy Officer will focus on building our trust portfolio – with a focus on donors giving £5k - £100k per year

1. New business acquisition:
a) Researching new individuals and trusts to build a prospect list for future funders, using our database (Salesforce), available lists and external databases. Assessing the potential for active, lapsed and prospective donors to support CBM and recording accordingly.
b) Recommending tactical next steps for engagement with new individuals and trusts, for approval by the Head of Philanthropy.
2. Stewardship and cultivation of current and active donors:
a) Developing and implementing tailored stewardship plans, so that individuals / trusts are engaged in a bespoke manner, and that application and reporting deadlines are met.
b) Leading on the production and submission of applications, proposals and initial approaches (by post, email and, to a lesser degree, phone) and following up as required.
c) Reporting to donors in a formal or informal way, as appropriate, to ensure they are kept up to date with CBM and project developments                                                                                                                                                               d)Organising, facilitating and attending face-to-face and online meetings with high-level donors/ trusts, including organising dates and venues, and creating Meeting Briefs for all attendees to ensure positive outcomes.

3. Proposal and Report Writing
a) Designing and crafting compelling proposals, reports, project timelines and budgets that meet the bespoke needs of donors whilst meeting the needs of CBM and our Programme delivery colleagues, within agreed deadlines.
b) Working with members of the Programmes Team to ensure the accuracy of proposals /reports, and with members of the Fundraising & Communications Team to ensure consistency of messaging.
c) Working with the Philanthropy & Partnerships Team to develop new projects/ themes/
appeals for potential projects.

4. Other Team Responsibilities:
a) Helping to develop the Annual Forecast Budget for the Team, and providing updates on the pipeline and progress against targets.
b) Ensuring all information, donor activity is recorded and kept up-to-date on our database to fully-inform any approaches / meetings.
c) Providing proof-reading and copy-editing support to colleagues.
d) Monitoring the activity of related organisations and the fundraising sector, identifying changes, predicting trends and making recommendations as necessary.
e) Helping to develop a culture of enthusiasm and success, reflecting the ambitions of CBM, and promoting positive working and innovation.
f) Ensuring that the values of CBM UK are understood by external partners and always reflected in communications.
g) Carrying out any additional duties as required by the Head of Philanthropy and Director of Fundraising, Impact & Communications

Please read the Recruitment Pack for full details. 

About Lumos

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

JOB PURPOSE

This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.

This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.

KEY OBJECTIVES

Operational Oversight

• Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
• When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
• Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
• Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
• Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
• Support the drafting of Fundraising policies, procedures and systems used by the organisation
• Maintain records of Gift Aid declarations and support the quarterly claims process

Salesforce Administration

• Act as our day-to-day administrator for our Salesforce database
• Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
• Take the lead on running selections and reports to support fundraising activity
• As needed, provide basic training and guidance about Salesforce for the team
• Work with the Finance team to reconcile donations recorded on Salesforce with their records

Information Management

• Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
• Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
• Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive

Fundraising Support

• Provide administrative and coordination support for fundraising campaigns, appeals and events
• Assist with donor stewardship, including thank-you letters and donor communications
• Respond to enquiries via the Fundraising inbox, social media or post
• Support scheduling and coordination of Fundraising meetings and cross-team projects
• Collaborate across the organisation to ensure fundraising needs are integrated and aligned

Safeguarding

Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:

• Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
• Ensure work complies with all safeguarding policies and procedures
• Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.

Location: Barnstaple - Little Bridge House
Job Type: Full time, 40 hours per week
Contract Type: Permanent
Salary: £43,633 - £50,091

Are you a care professional passionate about providing families in children's hospice care with social, emotional and practical support, including bereavement support, sibling support and consideration of wider family needs?

What you will be doing:

The Team Leader for Family Support will work as part of the care leadership team. Working under the Senior Care Team Leaders (STL) providing direct support and leadership to members of the care team, including the siblings team and wider family support team, overseeing the delivery of family support, accordingly. You will work closely with the Deputy Director and Lead for Family Support to work on a program of ongoing development for family support including areas such as safeguarding, transition, family engagement and staff support.

About the Organisation

Our client are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. They deliver services to children and their families who have a palliative care need and meet the agreed referral criteria. Their ethos is support the whole family and their delivery model includes care wherever the child is when they need it most including care at the hospice base, at home and virtual support. The care and support they provide can span many years, or be a brief moment in time, being there when families need us most. You will leave each day knowing you have made a real difference to short and precious lives.

The successful candidate:

To be successful you will be/have:

• Educated to degree level or equivalent knowledge and skills gained through a combination of alternative study, or demonstrable employment experience.
• Relevant qualification e.g. social work, public health nursing HV, membership of relevant professional body
• Experience of working with children and families facing loss and bereavement in a palliative care setting.
• Evidence of continuous professional development (CPD) clearly recorded for professional profile.
• Experience of audit and research.
• Knowledge and insight into the needs and current issues of children with life limited conditions and their families.
• Understanding of Clinical Governance and the implications for clinical services including experience of quality issues.
• Experience of working in a multidisciplinary team in a variety of settings
• Experience of providing consultation and supervision and staff support
• Leadership and management experience, with lead responsibility for a team.

What they offer:

They value their staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement (pro-rata), which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• retention of NHS pension
• annual NMC registration fees paid
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Join their team for a rewarding career move to an organisation where 98% of staff say they are proud to work for.

Apply now to be part of something truly meaningful! Together, you can create moments that matter.

To find out more please see the attached job description and person specification. To arrange an informal discussion please contact them.

Closing date: 30th May 2025

Anticipated interview date: 11th June 2025

They are committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community.

You may also have experience in the following: Palliative Care Lead, Care Coordinator, Care Supervisor, Care Manager, Care Team Coordinator, Senior Care Assistant, Care Support Leader, Care Shift Leader, Care Unit Leader, Care Group Leader, Care Service Coordinator, etc.

REF-221 208

Description

Exciting Opportunity in Halton to work in our Community Shop.

Join the Community Shop revolution and make a real impact as our Community Wellbeing Practitioner and shape the future of your local community.

About us: Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste.

The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.

About the role: This position has responsibility for the delivery of Community Hub’s programmes and community based initiatives that align in responding to a community needs. You will need to have the potential to solve community-based problems, be ready and willing to create positive changes in our community and to question and rethink concepts, assumptions and practises.

You will work closely with internal and external stakeholders demonstrating your leadership, initiative, ability to problem solve and capacity to respond flexibly to unexpected demand.

Operational Accountabilities and Responsibilities:

• Ensure that all Health, Safety & Environmental policies and practises are upheld
• Locally lead and deliver Community Hub’s Social Impact and Development services including the promotion and support of communities through development and engagement initiatives
• Ability to deliver membership drives to broaden Community Hub’s Social Impact
• The delivery of in-house training and development programmes
• Delivery of effective social programmes with housing providers and more widely across the not-for-profit, social enterprise, public and private sectors – with the aim of taking forward new social impact opportunities that maximise the synergistic and financial benefits of joint working
• Implement, data gather and formulate bespoke projects including the project design, setting budgets, managing resources, and ensuring good knowledge transfer alongside Regional Social Impact & Development Manager
• Build understanding within both the social sector and beyond Community Shop to developing social impact business offer, continuing to consolidate with Social Impact & Development department
• Deliver and develop effective Membership practises to ensure access and promotion for service users to Community Shop
• Engage your team both within your department and within other departments to support cross functional and positive working relationships
• Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams’ skills and capabilities
• Keep up to date with information relevant to your department and cascade this accordingly to your team

Requirements

Essential Skills and Experience:

• Lead by example and uphold Company Shop Group values at all time
• Solution focused mind-set; bringing solutions and opportunities
• Sound understanding of and experience in social change objectives and strategies
• Ability to deliver effective training and development programmes
• Experience in implementing and administering data collection tools
• Demonstrated capacity to work at a community level; working with multi-faceted, integrated team operational environment.
• High level experience in shared implementation of social programmes with relevant multi-disciplinary organisations.
• Highly developed communications skills, strong interpersonal skills.
• Commitment to achieving high quality, innovative results.
• Ability to work collaboratively, flexibly and with initiative to fulfil both individual and team performance targets
• Confident presenter and trainer

 Desirable Skills & Experience:

• Professional qualification in community or social science discipline
• Awareness of current issues affecting community based working and how these might impact on the profession
• Knowledge of recent and relevant educational legislation including related regulations and guidance
• Knowledge of social science/community development theories and evidence as applied community based setting
• Full driving licence

Benefits

Why you’ll love Company Shop Group

• Free membership to Company Shop for you and 10 x nominees.
• Contributory pension scheme.
• Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
• Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
• Life assurance benefit

Salary-£30'048

Location-Community Shop, Priory House, Northway, Palacefields, Runcorn WA7 2FS

Hours-08:00-17:00 Monday-Friday onsite 40 hours per week

If you're ready to embrace a role where innovation meets social impact, apply now to be part of our journey towards a brighter future together and Lead with Purpose-Impact Communities.

At Toc H Newport, we offer co-produced activities, outreach services and practical support to some of the most disadvantaged individuals and families in the area, reaching over 600 individuals in 2024.Our vision is of a neighbourhood where everyone has the strong community life, emotional wellbeing and socioeconomic opportunities needed to flourish.

Our centre for service delivery is the Toc H Community Centre in Eveswell, Newport, where our offer includes our popular Stay and Play sessions for low-income families, and children’s after-school club Active Juniors. Our activities and services are incredibly popular, and we hold longstanding partnerships with local agencies and stakeholders. 

It is an exciting period of growth for Toc H Newport, with a number of new funding streams making it possible for us to reach many more families in need across Newport in 2025 and beyond. This includes a £300,000 grant from the Ministry of Housing, Communities and Local Government’s Community Ownership Fund, allowing us to soon complete a full structural and interior renovation of our facilities.  Following a Community Asset Transfer, our space will soon triple in size, meaning we can offer more activities and services to more local people. It’s a great time to join us and become part of a dynamic, collaborative team, committed to driving positive change at a local level.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to bring struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. This programme addresses the underlying issues children are facing, whilst also providing the option of direct support to their parents/carers and the school staff team.

In this role we are looking for individuals with an accredited coaching qualification that thrive working with children and young people in a school context and are passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will have an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Coach will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents/carers too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Rolling Applications

For further information check out the job description attached to this page. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Head of Aftercare
Annual Salary: £51,600 per annum
Location: Norwich or Cambridge
Hours: Full-time, 37.5 hours per week
Contract: Permanent

We place our patients at the centre of our operation and are in touch with many more people whose lives may have been affected by the service we provide. We are looking for a Registered Nurse or Health and Care Professional to lead our work in this area, developing and overseeing the strategy for Aftercare at EAAA and providing direct clinical support to a team of Clinical Liaison Officers. Your team will work directly with patients and their families, and you will work across the Charity and develop key external relationships to support our aftercare programme. 

An excellent communicator, you will lead the aftercare team and work closely with other teams in the Charity to help support our patients during the recovery process. From advising the Marketing Communications Team as they develop patient stories and supporting ideas from the Fundraising Team you will coordinate all points of contact for our patients, using your own natural leadership abilities and by empowering your team.

Using your management skills you will lead your team to work collaboratively with other external healthcare organisations to develop data sharing and improve our patient services, including signposting and developing external support networks.

You will take the lead on Safeguarding within the Charity ensuring compliance and investigating any safeguarding incidents reported.

You can be based in either Norwich or Cambridge and will be required travel across EAAA’s four main counties of operation (Norfolk, Suffolk, Cambridgeshire and Bedfordshire), occasionally working out of hours to meet patients and support the work of your team. You’ll use your knowledge and experience to gain and develop trust between your team and our patients to help them through their journey into recovery and beyond.

You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.

Closing Date: 27 May 2025 (9am)
Interview Date: Wednesday 04 June 2025 (interviews will be held in person at Helimed House, Norwich).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

About the role

As a Foundation we are committed to learning together with others and reflecting and acting on what we learn. We learn to improve our understanding about how to approach the complex issues we are trying to address, to examine how our funding relates to the social change we want to see, and to improve how we work and fund.

The Learning & Insight Officer will play a key part in delivering our learning, monitoring and research activities, and we want the successful candidate to be able to develop their skills and interest within the role. They will work closely with the Head of Learning & Insight, wider Grants team colleagues and others across the Foundation to gather insights from our grants and wider work. These insights will inform our strategic direction and contribute to wider sector learning and understanding.

This is a permanent, full time role (35 hours) but we will also consider a part time role at 4 days/ 28 hours equivalent.

We are committed to best practice and accountability in equity, diversity and inclusion. We value, welcome and respect all the differences that make us who we are including: age, disability and mental health, neurodiversity, cultural background, ethnicity and race, sex, gender identity and expression and sexual orientation including LGBTQIA+ identities, religion and socioeconomic background.

Main Responsibilities

• Work with colleagues to design and implement systems for the LEF to collect data and to capture and share learning in a systematic way that reflects our values and our commitment to Power, Cuture and Inclusion.

• Coordinate a timetable of activities for LEF to learn from its grants and direct work (such as regular feedback surveys and internal reflection sessions).

• Work with colleagues to collate and analyse evidence from organisations we fund to identify key insights and learning (such as reports and notes from grant management calls).

• Work with the Head of Learning & Insight and wider grants team colleagues to prepare our grants data for publication (for example through 360Giving and as part of the Funders for Racial Equality Alliance (FREA) Audit)

• Support the LEF to communicate insights in accessible and engaging ways.

• Work with colleagues to prepare key insight reports and data for a range of audiences such as colleagues, trustees or other funders.

• Work with colleagues to run internal sessions with staff and trustees to reflect on our processes (what is working well, less well and what we can improve about how we work) and understand the progress the LEF is making towards its strategic objectives.

• Work with colleagues to run online and in-person events to bring together the organisations and people we fund to reflect and learn from one another.

• Support the development of a ‘culture of learning’ within the LEF and with grantees and 

• Work with the Head of Learning & Insight to commission and manage external contractors for particular pieces of work (for example, research briefs or learning partnerships).

• Provide administrative support on tasks, such as scheduling meetings.

• Carry out such tasks as the Director of Grants & Learning or Head of Learning & Insight may from time to time deem necessary for the effective and efficient functioning of the Foundation.

To see a full description of the role and what we are looking for, download the candidate recruitment pack.