Lead programme manager jobs

Location: Birmingham

Salary: Grade 5 - £37,181 per annum pro rata-ed for part time

Contract: Fixed term maternity cover until March 2026

Hours: Part time – 30 per week – working pattern can be negotiated but will need to include Wednesdays

Closing date: Monday 14th July 2025 at 11.30 pm

Please note this role is being advertised as Housing Team Leader but on appointment the job title will be Team Leader.

Applications for secondments are welcomed from organisations closely aligned or who currently work with Shelter, subject to both organisations agreements.

Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Housing Team Leader and you could soon be playing an important role at the heart of our Birmingham Hub.

About The Role

The role of  Housing Team Leader is essential to the day-to-day management of the Hub and in particular the delivery of front-line services, contracts and projects. You will lead and supervise the staff and volunteer team that delivers specialist advocacy, empowerment, advice and systems change within their local community. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, as will planning and supervising casework, monitoring the effectiveness of our services and helping to promote them. You will ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.

About You

You will need experience of working with people facing exclusion and disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. A good understanding of housing law is essential, while experience of debt advice, support services and delivery of advice in a community setting would be useful. The communication skills it takes to line manage others and promote effective working relationships, with external agencies, people with lived experience and internally across Shelter, are key. You must be proficient in the use of a range of IT tools to carry out your work, including case management systems, Microsoft applications, internet and email.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our Birmingham hub specialises in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• Prioritise diversity and have an inclusive mindset
• We work together to achieve our shared purpose

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you an organised and detail-focused individual looking to make a difference through your work?

Join our dedicated team in Northampton in a role that helps keep vital services running smoothly.

As an Administrator, you will support the Services and Partnerships team by carrying out a wide range of essential administrative tasks. Your work will play a key part in the efficient operation of our National Support Services, helping colleagues deliver timely and accurate support across the organisation. This is a great opportunity if you have strong organisational skills and experience working in a modern, digital environment.

Key Responsibilities:

• Fulfil information and literature requests within agreed timeframes
• Manage stock of information resources at both internal and external sites
• Create and update records using our CRM system, including updating and producing reports
• Send introductory letters and General Data Protection Regulation (GDPR) forms for new referrals
• Update CRM records, including condolence correspondence
• Create and send memory, treasure, and teenage boxes
• Create purchase orders and liaise with suppliers for timely dispatch and payment
• Process feedback forms for the National Support Services team
• Maintain and update SharePoint with relevant information
• Handle all tasks in line with organisational values, policies on data protection and confidentiality

About You:

• Experience using online case management systems
• Understanding of data protection and safeguarding practices
• Ability to manage your own workload and prioritise effectively
• High level of accuracy and attention to detail
• Able to meet tight deadlines under pressure
• Confident using Microsoft Office, especially Outlook and Excel
• Strong communication skills when working with colleagues and external contacts
• Committed to maintaining confidentiality and respectful work practices

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 4 days per week. For the initial 6 - 8 week training period, 5 days per week office attendance is required. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of operating in a modern digital workplace with experience of online case management systems and an understanding of the importance of data quality and data protection
• Experience in delivering excellent customer service to both internal and external customers
• Ability to organise, manage and prioritise own workloads

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a fantastic opportunity for someone looking to contribute meaningfully to a values-led organisation. If you are ready to bring your skills and experience to the Administrator role, we'd love to hear from you.

Chief Finance Officer

We are looking for a Chief Finance Officer to lead the strategic direction and operational excellence of the organisation’s financial functions.

Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.

If you are passionate about making a meaningful difference through strong financial stewardship, then we want to hear from you!

Position: Chief Finance Officer

Location: London/Hybrid

Hours: Full time, flexible working available

Salary: £85,453 to £102,956 based on experience

Contract: Permanent

Closing Date: 5pm, 4 August 2025

Interviews: Interviews will be held in two stages: the first stage with the Executive Team and second stage with the Chief Executive and representatives from the Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.

Candidates may be asked to complete psychometric assessments as part of the recruitment process.

The Role

As the Chief Finance Officer, you will lead the strategic direction and operational excellence of the organisation’s financial functions, with overarching responsibility for financial control, reporting, planning and analysis, and finance operations. You will ensure robust financial stewardship, support data-driven decision-making, and enable long-term sustainability and growth through strong financial leadership and insight.

This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief People Officer, and Chief Business Improvement and Technology Officer. Together, you will shape the organisation’s strategy, culture, and delivery.

If you are excited by the opportunity to lead the effective management of the charity’s finances whilst helping to grow the important work of the organisation and to be part of a collaborative leadership team, then we would love to hear from you.

About You

You will be passionate about making a meaningful difference through strong financial stewardship and have substantial senior finance leadership experience, ideally within a charitable, social care, health, or values-led organisation.

You will have/be:

• Qualified accountant (e.g. ACA, ACCA, CIMA, CIPFA) with a strong understanding of charity finance and Charities Statement of Recommended Practice (SORP) requirements.
• Proven success in strategic financial planning, budgeting, and risk management in a complex, multi-stakeholder setting.
• Demonstrated ability to manage audits, lead financial reporting, and ensure regulatory compliance.
• Experience supporting income diversification, including contract-based services, fundraising, and trading subsidiaries.
• Strong track record of building and leading high-performing finance teams, including business partnering and cross-functional collaboration.

About the Organisation

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.  In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do.  The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.

Benefits include:

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as CFO, Head of Finance, Director of Finance, Head of Finance and Operations, Chief Finance Officer, Deputy CFO, Deputy Head of Finance, Deputy Director of Finance, Deputy Head of Finance and Operations, Deputy Chief Finance Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: £29,773 per annum

Grade: Grade 5

Position Type: Permanent contract; 37.5 hrs per week (Flexible hours considered)

Responsible to: Community & Events Manager

Location: Remote (UK only) or ShelterBox Head Office, Truro, Cornwall

Role purpose:

At ShelterBox, we know that powerful storytelling, consistent communication, and unforgettable experiences are key to inspiring action. That's where our community events and products come in. The Community Fundraising Marketing & Events Officer plays a vital role in delivering a dynamic programme of fundraising campaigns, events, and communications that connect people to our mission in meaningful ways.

From national initiatives like Tent for Lent and Tea in a Tent, to flagship events like the Truro Carol Concert, this role is about creating moments that move people from awareness to action. You'll lead on marketing, supporter journeys, and project management for our community fundraising events, ensuring they are engaging, impactful, and aligned with our strategy.

You'll also be responsible for mass communications and the creation of high-quality resources that support and empower our national network of community fundraisers and volunteers. Whether that's a campaign toolkit, an email journey, or a direct mail appeal.

Working closely with the Community Engagement Officer, you'll help shape the future of community fundraising at ShelterBox - building stronger supporter journeys, amplifying our message, and raising vital funds for families affected by disaster.

Who are we looking for?

We're looking for a creative and organised communicator who thrives on bringing people together through compelling campaigns and memorable events. You'll be confident managing multiple projects, with a flair for storytelling and a strong grasp of how to engage audiences both digitally and in person.

You should have experience in marketing, fundraising, or events and be comfortable leading on campaign planning, content creation, and supporter engagement. A keen eye for detail, strong project management skills, and the ability to work collaboratively are essential.

Duties will include but not be limited to:

• To work with the Community Engagement Officer on the development and roll out of our community fundraising programme, identifying areas of growth and undertaking regular analysis to increase the awareness, engagement and income generating opportunities
• Coordinate and help deliver fundraising campaigns, Tent for Lent and Tea in a Tent, engaging existing audiences, generating new leads, income and awareness for the organisation. Actively seeking further opportunities to grow these campaigns.
• Contribute and implement marketing plans, materials and content for all campaigns and activities to recruit and retain supporters, making sure brand and impactful messaging are at the heart of everything we do and driven by audience insight.
• Identify and maintain effective administrative processes for events and campaigns, ensuring accurate communication and financial records, while using data insights to drive continuous improvement and learning.
• Actively seeking further opportunities in the UK fundraising market to develop our events and campaign portfolio, offering engaging products for our audiences.
• Coordinate our annual Truro carol concert, working collaboratively with the wider Fundraising and Communications team to deliver an engaging and memorable fundraising event.
• Establish and help deliver the community fundraising marketing and communications plan, identifying opportunities to create inspiring touch points. To include development of content for appeals, newsletters, adverts, articles, social media etc
• Coordinate the creation of high-quality resources and tool kits, working closely with the Community Engagement Officer, that empower fundraisers and volunteers to take action confidently and effectively.
• Design, develop and implement a communication journey, in collaboration with the Supporter Care Team and Marketing & Events Officer, which supports all community fundraisers, ensuring they receive a positive and engaging experience which encourages continued acts of support
• Responsible for the logistical delivery of our annual volunteer conference, working collaboratively with the Community Engagement Officer to deliver a first-class event for our volunteers.
• Working closely with wider Community Team to support promotion of campaigns and activities through our volunteer network, giving them the tools to do this, helping to achieve targets.
• To work to set income and expenditure budgets, monitoring costs and trends, reporting and analysing performance and implementing solutions where appropriate.
• Work closely with wider Community Team to deliver major disaster plan during periods of emergency appeal, with the objective of maximising fundraising revenue and enhancing public awareness of ShelterBox's mission.
• Work collaboratively with wider Fundraising and Communications Department to ensure our community programme helps to deepen supporter engagement, working towards shared goals and supporting on specific projects where appropriate.

General duties:

• Producing detailed annual action plans and evaluations on specific areas of responsibility, identifying areas for growth/development and outlining measurable objectives.
• Objectively review the success and achievements against agreed targets, identifying strengths, weaknesses and areas for development
• Contribute new ideas and continually seek to improve processes to drive efficiency and increase income.
• Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach
• Representing ShelterBox at supporter/public events, delivering presentations where necessary.
• Keep volunteer and community fundraising sector knowledge current and share learning with the team.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

 Job Title: Strategic Funding Project Officer

 Salary:£31,716.00 per annum plus £1760.00 Outer london Weighting, Band E level 3

 Location:   Gilwell Park (Hybrid), Chingford, London. 

 Contract Type: Fixed term unitl  10th April 2026

 Working Hours: 35 hours per week

Join Us as a Strategic Funding Project Officer

Are you ready to take on a varied and rewarding role that gives you real insight into how Scouting is delivered across the UK? We’re looking for a Strategic Funding Project Officer to join our team—someone who’s eager to make a meaningful impact.

In this role, you’ll work closely with the Strategic Funding Team and colleagues across the organisation to build a deep understanding of Scouting—how it works, the challenges it faces, and the innovative ways we overcome them. You’ll also play a key role in delivering our small trusts mailing programme, helping to generate vital income from smaller trusts and foundations.

No two days will be the same—and you’ll be part of a team that’s passionate about enabling more young people to gain skills for life.

As the Strategic Funding Project Officer, your Key Responsibilities will include:

Process management and enquiries; this will include managing grant and corporate donations across the different areas working with legal and finance to manage legal grant agreements, contracting, preparing invoicing and funder queries. You will be the first point of contact for enquiries from Local Scouting,  Funded Project Managers, Trusts, Foundations and Corporate partners.

Database Management: This includes managing the pipeline, updating records, creating a variety of monthly internal reports, monitoring timelines and investigating any communication queries from funders. You will ensure all due diligence processes are recorded and segment data to maximise Trust, Foundation and Corporate income.

Skills & Abilities

• Works effectively with those within the team, the wider organisation and external stakeholders
• Recognises the benefits of empowering and collaborating with volunteers and young people, and can demonstrate the empathy, ability to give and receive constructive criticism and political acumen to do this well.

Knowledge & Experience

• Able to effectively communicate with a wide range of internal and external stakeholders
• Understanding of managing grants and contracts

• Comfortable with quickly understanding and navigating internal governance and sign-off processes, and seeking efficiencies where possible.

??Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Tuesday 15th July 2025

Interviews will be in person on Wednesday 23rd July 2025

Strictly no agencies!

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We're now looking for an exceptional Senior PR and Press Officer to help us amplify voices, challenge persistent, negative narratives around the social security system, and shift public attitudes about financial insecurity. Ideally, you’ll already have solid PR and press experience within a charity or comparable organisation’s press office, excellent media contacts, and the strategic mindset to put people’s real lives and complex challenges front and centre in your storytelling.

You’ll be someone who writes clearly and persuasively, handles sensitive topics with genuine care, and who’s excited by the challenge of finding creative ways to engage diverse audiences. Your strong relationships with journalists will help us ensure the voices of people facing financial insecurity are represented accurately, widely, and compassionately in the media.

We offer flexible working patterns, both in terms of hours and remote working. All team members come into our welcoming Farringdon office at least once a week, and you'll be joining a warm, supportive team that believes in each other, celebrates great work, and loves what we do.

Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS). 

We’re genuinely excited to hear from you.

Closing date: 20th July, 23:59

Interview date: 11 Aug for first interviews, 18 Aug for second interviews

Villiers Park is on the cusp of new ambition in both scale and impact and if you want to help shape that journey by delivering an ambitious fundraising strategy that will transform outcomes for young people across the UK, this is the role for you.

Applications close: 9 a.m. Monday 21st July 2025

Location: Hybrid/Cambridge (with travel to London and in the UK)

About Villiers Educational Trust

Villiers Park Educational Trust is a national social mobility charity, delivering evidence-informed programmes that develop personal and employability skills and raise academic outcomes for young people aged 11-19 from under-represented backgrounds.

We believe every young person should have an equal opportunity to excel at school, at university and in their careers. Our programmes support young people to develop a greater range of possible selves through new opportunities, experiences and self-reflection.

About the role

As Head of Fundraising at Villiers Park Educational Trust, you’ll play a critical leadership role, developing and delivering an ambitious fundraising strategy. Working closely with the CEO, you’ll deliver growth in fundraising income across multiple streams, including corporate partnerships, trusts and foundations and major donors.

This is a role for someone passionate about social mobility, eager to enable the charity’s ambitions to expand its reach and impact on society, who can complement strategic vision with proactive and hands-on fundraising and team leadership.

Villiers is on the cusp of new ambition in both scale and impact, and if you want to help shape that journey, this is the role for you.

Who we are looking for

You will thrive in leading and developing a high-performing team, leading from the front and encouraging a collaborative and supportive environment for your team.

You’ll relish being an articulate and passionate advocate for the work of the charity at networking and sector events.

We’re looking for an experienced fundraising leader with a strong track record across trusts and foundations, corporate partnerships and major donor fundraising. You’ll be a strategic relationship builder with a track record of growing and nurturing high-value relationships and engaging with senior stakeholders.

You’ll bring innovation, leadership and warmth with a strong emphasis on empowering others. In doing so, you’ll help change the trajectory of thousands of young lives across the UK from under-represented backgrounds.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 21st July 2025.

About the park
Southern Park is a popular community greenspace next to Greenwich Peninsula Ecology Park at the heart of the Greenwich Millennium Village development. The site comprises wide open grassland, native tree and shrub areas and wildflower meadows and is a Site of Importance for Nature Conservation (SINC). The park is also an important space for local people to relax and enjoy recreational activities, with several well-loved play features.

About the role
This is a great opportunity for someone looking to establish their career in the parks and conservation field, working with the support of experienced staff within the Greenwich Peninsula Ecology Park team. The Project Officer role oversees the site's landscape maintenance contract to ensure the park remains attractive, safe, and well-managed. The role also adds community value by supporting engagement with local residents and enhances ecological value by facilitating volunteer involvement in habitat management.

About you
We are looking for an enthusiastic and self-motivated Project Officer with good administrative skills. You will be able to foster a strong working relationship with the Southern Park landscape maintenance contractors. You will have a passion for engaging people with wildlife and nature in an urban environment, along with experience working with volunteers and/or community groups from diverse backgrounds. You will have the capability to relay information effectively to a broad audience, both verbally and written. Being flexible and able to juggle priorities in a busy, ever-changing environment is key to this role

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 14 July 2025

Interview Date: 23 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Global Head of Supporter Care

Home-based (UK preferred), with occasional travel to London (expenses covered)

Contract: 12-month fixed-term maternity cover (potential for 15 months depending on start date)

Full-time, 37.5 hours per week with flexible working

Salary £45,000-£50,000 per annum depending on experience

Are you an experienced self-motivated strategic thinker with an understanding of supporter engagement principles, and a passion for animal welfare?

Charity People are delighted to be partnering with a progressive, dynamic, and global organisation dedicated to ending cruelty and restoring respect for all animals throughout Asia.

Since 1998, they've been at the forefront of animal welfare, with a landmark mission to end bear bile farming. With three sanctuaries already open and a commitment to bring home every last bear by 2026, this organisation truly gets things done. Their values are rooted in compassion, collaboration, and continuous improvement, and they are proud to be known for their supportive, inclusive culture and ambitious, forward-thinking team.

The Global Head of Supporter Care will lead a team responsible for delivering exceptional supporter care and gift processing across five key fundraising markets. You'll work closely with colleagues in Data, Insights & Technology, Individual Giving, Global Partnerships, and Communications to develop supporter relationships, inspiring a deeper partnership with the organisation. This is a unique opportunity to shape a global supporter care programme and build a best-in-class experience for a loyal and passionate donor base.

Key responsibilities

• Leading and inspiring a strong, dedicated and high-performing Supporter Care and Gift Processing Team to deliver high-quality supporter care
• Overseeing accurate and efficient gift processing and income acknowledgement
• Collaborating with internal teams to ensure seamless donor journeys and appeal responses
• Monitoring supporter feedback to inform strategy and increase retention
• Driving continuous improvement and innovation across supporter care operations

You'll bring strong experience in a customer service role, ideally within a fundraising or supporter care environment. You're highly organised, detail-oriented, and thrive in a fast-paced, remote-working setup. Your communication skills are second to none, and you're known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams and time zones.

You'll be a strategic thinker who can translate vision into action, with a hands-on approach to problem-solving and a passion for continuous improvement. Experience managing people (especially remotely) is a plus, but more important is your drive, initiative, and hunger to grow in a supportive, mission-driven environment.

This role would suit someone looking to step up into a leadership role, likely from a Supporter Care Manager position, who is excited by the opportunity to shape a global programme and make a real difference for animals.

How to apply

The application process is CV and supporting statement. For the full Job Pack and details on how to apply, please apply via the link below and Jen D'Souza at Charity People will be in touch. Early interest is encouraged as we are receiving applications on a rolling basis. Interviews will start taking place from mid-July 2025, with a view to start mid-August for a one-month handover

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Grade: 0 - Director

Hours: Full time Permanent (37.5 hours per week). Flexible hours considered.

Responsible to: Chief Executive Officer

Direct reports: Head of Learning & Development, Head of HR, Volunteer Development Manager, Facilities and Events Manager

Key Interdependencies: Executive/Senior Leadership Teams/Trustees/Safeguarding Advisor

Location: ShelterBox HQ, Truro, Cornwall (A relocation package is available for the successful candidate if they require a move to Cornwall for this role).

Role Purpose

ShelterBox has changed a lot in the last five years, and the humanitarian sector is also evolving as we do, with a much stronger focus on partnerships with local organisations on the front lines of aid delivery. Yet we still send staff and volunteers on visits to programme sites, often taking calculated risks to oversee how we can learn and improve humanitarian operations. Our people are led by strong values of service and dedication, without which we could not serve communities after disaster. We are now seeking to put stronger systems in place to ensure we are getting the best from our staff and volunteers, and that we as an employer are giving them the best possible experience as members of this international organisation.

ShelterBox is searching for an experienced senior people leader with a proven ability to lead through ambiguity and transformation, with a track record of embedding high-performance cultures and navigating complex change in mission-driven environments. The successful candidate will provide leadership to our excellent people team and help to develop and deliver an engaging and effective new organisational people strategy, which must reflect the complexity of a globally distributed organisation, ensuring cultural intelligence, equity, and inclusion are embedded across all people practices. The Director of People and Culture will also work closely with our 13 affiliate offices to ensure alignment in our strategic direction on people management.

This isn't just about being a Director of People and Culture who has oversight of all aspects of the people function. This role is also about delivering visible and compassionate leadership as part of our Executive Team, consistently upholding and embodying our values of participation, learning, integrity and flexibility. The successful candidate will bring an assured presence with the ability to make decisions and influence at all levels, including Board and international affiliates. They will be a trusted advisor to the CEO and the Executive Team and be a visible, values-driven leader across the organisation.

You will be helping to build a new purpose-driven people strategy, embedding core values and our organisational mission. You will lead the team in driving our Employer Value Proposition: how we hire, train, develop and retain our people to meet the long-term aims and ambitions of the organisation. There will be a particular focus on training our future leaders and current managers in best practices, as well as establishing accountability for measuring performance and rewarding success.

You will oversee all aspects of the organisation's HR, learning and development, EDI, and well-being functions and a significant proportion of our volunteering support. You will be responsible for leading a function which works collaboratively with other teams to meet the organisation's overall people needs, and which recognises the critical importance of ShelterBox's staff and volunteers in delivering the organisation's ambitious plans.

Reporting directly to the Chief Executive, this role also reports to the Board of Trustees on a quarterly basis on all People matters. This role is also the Executive Team Lead on the Board's People and Risk Committee.

The Director of People and Culture is also a member of ShelterBox's Executive Team. This is our most senior management team, with overall responsibility for leading, planning and managing the work and development of the organisation. As a team, they are responsible for the delivery of 2025 plans as well as the implementation and development of longer-term strategy, and for ensuring that the wider organisational strategy delivers for the people we support.

The successful candidate will be starting a role within an exciting, supportive, and fast-evolving organisation. We are realigning our strategy to facilitate further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and ambition to work towards a world where no one is left without shelter.

Duties will include but not be limited to:

• Together with the CEO, Executive Team and People Team, develop and embed a long-term people strategy to achieve ShelterBox's overall strategic aims. Providing a clear future focused approach to redefine our Employer Value Proposition - including Reward, talent management and Performance Management approach.
• Strategically lead the people function, driving operational effectiveness, and ensuring staff and volunteer voices are represented across all levels of the organisation, including at Executive level.
• Partner with the executive team on workforce planning, risk management, and using people data to make informed decisions
• Lead the organisation to create and sustain a culture that drives employee engagement and satisfaction.
• Manage and support staff members through the challenges and opportunities of a new strategic implementation cycle, helping to sustainably scale up ShelterBox internationally.
• Develop engaging people policies that align with and support our employer value proposition and cultural identity, with the aim of creating a truly positive, purposeful, accountable and collegial culture and work environment.
• Oversee recruitment and talent retention strategies to ensure the organisation always has the workforce it needs.
• Working with Legal/Finance/Safety & Security/Safeguarding teams to ensure adherence to risk register, current legislation, and Charity Commission requirements.
• Driving a culture of Continuous Professional Development across the organisation.
• Oversight of timely completion of all external audit recommendations relating to people.
• Executive Sponsor for EDI and Wellbeing Working Groups with responsibility for reporting to Exec/Trustee teams and providing visible support for EDI and wellbeing initiatives.
• Develop strong working relationships with the Executive Team and Trustees, providing advice and guidance as needed. Production of regular reports, for review at People, Audit, Risk, & Compliance, and wider board meetings.
• Play an active part in the H&S steering group. Assist in developing, implementing, and ensuring the application of policies.
• Provide leadership and direction on volunteering at ShelterBox, working with the Volunteer Development Manager to implement a volunteer strategy that meets the needs of the organisation.
• Manage annual HR/L&D budgets. Ensure strict adherence to these budgets throughout each financial year.
• As part of the Crisis Management Team, ensure the right people processes and procedures are in place to support the organisation and our teams in the event of a crisis.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals and groups fundraising through sporting events, and effectively account managing relationships to maximise income.      

The Sporting Events Officer role will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Events Manager and Head of Sporting Events and Volunteering to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support partnerships with third party events, internally developed products and related marketing providers, to drive towards agreed targets.

Main duties and responsibilities of the role:

Account management and strategic support

· Support the Sporting Events Manager (SEM) / Head of Sporting Events and Volunteering (HSEV) in delivering the Sporting Events strategy for ARUK to increase income within this stream

· Support the SEM to develop and manage the portfolio of third-party sporting events and internally developed products for ARUK

· Successful account management of third-party event suppliers as agreed with SEM/HSEV

· Seek opportunities to expand and improve event portfolio, keeping abreast of industry trends and competitor activity.

· To maximise income through developing and managing an agreed portfolio of events, focusing on supporter care processes and the retention of supporters. The role will include targets related to specific events

· Work with SEM to develop budgets and targets for key areas of work

Supporter Management/Experience

· Provide excellent customer service to existing fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty

· Keeping an accurate record of fundraising outcomes, for reporting both internally and externally

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers

· To support the SEM in overseeing appropriate staff and volunteer representation at third party events. This will include attending events across the UK in person.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives

· Work with supporters across a number of digital channels ensuring we are communicating with them in the channel most relevant to them. To include building and managing online social groups.

Event/Project Management

· To plan, manage and deliver successful events through relationship management of suppliers and logistics companies, in addition to volunteers

· To work with the events team to organise pre-/post-event receptions as appropriate

· To work in collaboration with the Digital and Communications departments to ensure that a programme of PR and communication is in place that promotes and supports the planned activities

· To develop and deliver process enhancements with the SEM to allow the team to maintain high performance as the number of supporters grows.

Monitoring and Reporting

· Ensure that sporting event activity is monitored and evaluated, clearly communicating progress to SEM/HSEV

· Utilise event analytics to highlight risks, success and inform marketing strategy.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income

· Track and record contact with third party event providers and fundraisers for reporting purposes

What we are looking for:

· Knowledge of the events fundraising market, ideally sporting events

· Relationship management experience

· Experience of fundraising in a sporting context (personal or professional)

· Experience of working with digital technologies and online communities

· Use of CRM or database systems

· Excellent communication skills, both verbal and written

· An ability to manage a busy and varied workload

· Excellent organisational skills

· Excellent attention to detail

· Contagious enthusiasm to inspire supporters

· Flexibility to work unsociable hours, including weekends and willingness to travel independently

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 13th July 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Role:  Head of Finance

Location:Hybrid (on-site 3 days per week in Sheffield)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

We’re looking for an experienced and forward-thinking finance leader to play a central role in shaping the future of the finance team at St John Ambulance. Reporting to the Finance Director (who reports directly to the CEO), this is a high-impact position at the heart of our finance transformation journey—ideal for a self-motivated, qualified accountant who thrives on change and making an impact.

As a senior leader within the organisation, you’ll be instrumental in driving the evolution of our finance function, leading and developing a large, multi-disciplinary team. You'll bring deep expertise across a broad range of finance disciplines and be excited by the opportunity to embed best practices, streamline processes, and strengthen financial governance.

This is more than a technical role—it's a strategic leadership opportunity. You'll collaborate with senior stakeholders across the organisation and externally, using your communication and influencing skills to shape decision-making and support our charitable mission.

You’ll oversee the delivery of timely, accurate management accounts and play a key role in providing high-quality financial reporting to our Trustees and Finance Committee. You'll also take the lead on our statutory audited accounts, acting as the principal contact for both internal and external auditors.

With additional responsibility for cashflow forecasting, treasury management, tax compliance, VAT, and gift aid, this role ensures St John maintains robust financial governance. While charity sector experience is an advantage, it's your passion for making a difference and your leadership in finance that will set you apart.

About You

• Educated to degree level with a full professional accounting qualification (ACA, ACCA, or CIMA).
• Significant post-qualification experience (PQE) in senior financial accounting roles, with strong technical expertise.
• Proven track record in producing annual statutory accounts and successfully managing external audit processes.
• Extensive experience leading and developing large finance teams within complex organisations, driving performance and accountability.
• Skilled in preparing management accounts, income and expenditure reports, and cash flow forecasts to support strategic decision-making.
• Demonstrated success in finance team transformation, implementing process improvements, and enhancing financial controls.
• Experienced in stakeholder engagement at all levels, including Board reporting, and providing expert technical accounting advice to support change and excellence.

About the Role

• Lead statutory and management reporting: Oversee the production of audited statutory financial statements and timely completion of the external audit. Ensure best practice in external financial reporting and take full responsibility for the accuracy and delivery of monthly management accounts.
• Own cash flow and balance sheet management: Lead the preparation of the charity’s monthly rolling cash flow forecast and ensure full ownership of the balance sheet, including timely and accurate reconciliations.
• Strengthen financial controls and working capital: Ensure effective financial processes and controls within transactional teams to manage working capital and drive continuous improvement in financial operations.
• Oversee compliance and tax: Identify, manage and control financial risks, including tax compliance. Provide expert technical accounting advice and ensure the charity remains fully compliant in all taxation matters, including VAT and gift aid.
• Drive counter fraud and governance improvements: Act as the financial lead for the charity’s control environment and counter fraud framework. Champion improvements in fraud awareness, culture, and control.
• Manage key external relationships: Serve as the main contact for the charity’s bankers and investment managers, and act as secretary to the Finance Committee and Investment Advisory Group.
• Optimise treasury and investment performance: Lead treasury activities to maximise returns on working capital and investments, ensuring alignment with the charity’s strategic objectives.
• Develop team and performance culture: Foster a high-performing finance team through regular 1-1s, development reviews, and team meetings. Embed a strong performance management culture in line with St John Ambulance policies.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

UK Reads is the UK-based charity of the global non-profit World Literacy Foundation, which works to eradicate illiteracy and promote equitable access to education. UK Reads specifically targets underserved children and communities across the UK, ensuring that every child has access to the literacy support they need to thrive academically and personally.

Our work focuses on closing the literacy gap for children from disadvantaged backgrounds. We partner with schools, libraries, and local organisations to deliver high-impact literacy programmes, distribute free books, and foster a love of reading.

We believe that literacy is the foundation of lifelong opportunity, and we are committed to ensuring no child is left behind because of where they were born or their personal circumstances.

UK Reads is seeking dynamic, passionate, and engaging Literacy Workshop Facilitators to join our team. As a Literacy Facilitator, you will be responsible for delivering inspiring and interactive literacy workshops to children and young people in schools and community settings across London, with a particular focus on East London.

Our workshops are designed to support key literacy skills including reading comprehension, vocabulary building, performance, creative thinking, imagination, communication, and - above all -the joy of reading. Sessions are child-centred, adaptable, and responsive to the needs of different schools and learners. Activities include interactive storytelling, games, drama-based literacy, and imaginative writing tasks that spark curiosity and build confidence.

Facilitators will also help deliver our whole-class or group Pen Pal Project—a volunteer-driven initiative that engages pupils in the power of letter writing. This project amplifies young voices, nurtures connection through communication, and encourages writing for authentic purposes. It is designed to help children fall in love with writing while developing empathy and self-expression and connecting them to peers in other countries.

This is a flexible freelance position with workshop opportunities varying monthly. Facilitators must reside in London and be available to travel across the city. A willingness to travel outside of London for special sessions or events is an advantage.

This role is ideal for someone who is highly organised, energetic, confident, and able to independently lead engaging, creative, and inclusive sessions. The successful candidate will bring a strong literacy background, a passion for working with children, and the ability to adapt in diverse and dynamic environments.

Key Responsibilities:

• Deliver literacy workshops and writing sessions independently or as part of a small team to children and young people in schools, fostering a safe, collaborative, and productive learning environment.
• Utilise your expertise to lead workshops, ensuring that participants get the most out of the experience and actively engage in literacy activities.
• Support in the creation of student-centred workshops that cater to the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the community.
• Offer encouragement and motivation to participants to enhance their literacy skills and confidence.
• Support the Delivery Lead to ensure the smooth running of workshop days, including setting up activities and managing logistics.
• Ensure that workshop activities are safely and effectively implemented in an organised and professional manner.
• Participate in the evaluation of workshop and sessions delivery, gathering feedback from schools and students, and providing input for ongoing development and improvement.
• Attend virtual check-ins and trainings with the Delivery Lead or Programme Manager.

Additional Responsibilities:

• Support the Delivery Lead in developing and delivering targeted literacy workshops tailored to students' reading levels, interests, and compensation needs.
• Co-deliver Pen Pal Project writing workshops, engaging whole classes and supporting volunteers in the delivery of inclusive, creative writing sessions for children aged 5–16. Encourage writing enjoyment, fluency, and confidence in every session.
• Adapt workshop content to suit varying literacy levels and ensure accessibility and engagement for all participants.

Qualifications and Experience:

• Demonstrated experience delivering educational or creative workshops to children and young people - particularly those focused on literacy, storytelling, drama, or performance.
• Strong literacy background and fluent command of English (written and spoken).
• Experience working with children with Special Educational Needs and Disabilities (SENDs).
• Knowledge of safeguarding practices and procedures.
• Current Enhanced DBS certificate (or willingness to obtain one).

Essential Skills:

• Ability to create inclusive, engaging, and age-appropriate content.
• Confident and enthusiastic presentation and facilitation skills.
• Strong interpersonal and communication skills.
• Able to work independently with minimal supervision.
• Highly organised and reliable with a professional approach.
• High energy, adaptable, and proactive in managing sessions.

Desirable Skills:

• Experience with creative arts, storytelling, or drama as educational tools.
• Knowledge of trauma-informed or inclusive teaching practices.
• Experience working in diverse community settings or with EAL (English as an Additional Language) learners.
• Familiarity with digital tools and platforms for interactive learning.
• Experience working with parents and caregivers

If you are passionate about literacy education and making a positive impact in the lives of children and young people, we encourage you to apply for this exciting opportunity.