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Lead support volunteer volunteer roles in bolton, greater manchester

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Social Workers Without Borders, Remote
Unpaid role, expenses paid
Posted 2 weeks ago
Closing today at 23:30
Trussell, Manchester (Hybrid)
Unpaid role, expenses paid
Posted 2 weeks ago Apply Now
TRANS CELEBRATION, Manchester (On-site)
Unpaid role, expenses not paid
Posted 3 weeks ago Apply Now
Endometriosis UK, Remote
Unpaid role, expenses paid
Posted 2 days ago
Youth Advantage UK, Remote
Unpaid role, expenses not paid
Posted 1 month ago Apply Now
TRANS CELEBRATION, Manchester (On-site)
Unpaid role, expenses not paid
Posted 3 weeks ago Apply Now
TRANS CELEBRATION, Manchester (On-site)
Unpaid role, expenses not paid
Posted 3 weeks ago Apply Now
Page 6 of 13
Old Trafford, Greater Manchester (On-site) 9.85 miles
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Make a real difference to families going through separation.
Volunteer with TLC to help parents access vital, publicly funded mediation support.

About the Role

The Family Mediation Department at Talk, Listen, Change (TLC) is growing nationally to ensure separated parents can access publicly funded mediation. Our volunteers play a vital role in making sure families get the help they need — at one of the most challenging times in their lives.

We're looking for committed and compassionate volunteers to support the legal aid application process at our Manchester Head Office. This role is ideal for someone who wants to make a meaningful difference, gain experience in a mediation, and develop valuable administrative skills.

Volunteer Responsibilities

  • Contact clients to explain what income evidence is required for legal aid
  • Sending clear guidance to clients on what documentation is required
  • Check submitted documents for completeness and accuracy
  • Provide support and clarification if documents are missing or incorrect
  • Upload documents to our internal database (CharityLog)
  • Forward documents to the Lead Mediator / Head of Department for review
  • Liaising with admin team to move cases forward for Mediation Information Assessment Meetings (MIAMs)

What We’re Looking For

  • Good communication skills and attention to detail
  • Comfortable using email and basic computer systems
  • Empathy, professionalism, and a commitment to confidentiality
  • Willingness to commit to 6 months minimum
  • Ability to travel to our Manchester office weekly
     

What You Can Expect from TLC

  • Weekly check-ins with a friendly member of the Mediation team
  • One-to-one supervision (optional, every 6–8 weeks)
  • Ongoing training opportunities
  • Emotional support if your work raises personal issues
Posted by
TLC: Talk, Listen, Change View profile Organisation type Registered Charity Company size 51 - 100
Posted on: Friday, 13 June 2025
Closing date: 11 September 2025 at 17:09
Tags: Administration, Advice / Information, Legal / Law

The client requests no contact from agencies or media sales.