Learn and discover volunteer roles in solihull, west midlands
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
We know that the right support at the right time makes all the difference.
Family Lives provides targeted early intervention and crisis support to families who are struggling.
Purpose of the role:
To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.
Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.
Our volunteers often tell us how rewarding their time with us is.
You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.
We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.
Module One = Tues 16th Sept
Module Two = Wed 24th Sept
Module Three = Weds 1st Oct
Module Four = Weds 8th Oct
Module Five = Wed 15th Oct
10am to 2pm
You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.
The client requests no contact from agencies or media sales.
The overall role of a Treasurer is to maintain an overview of the organisation’s financial affairs, ensuring its financial viability and that proper financial records and procedures are maintained.
In addition to the general responsibilities of a trustee, duties of the Treasurer include:
- Overseeing, approving and presenting budgets, accounts and financial statements (including arranging for the accounts to be submitted to the accountant).
- Being assured that the financial resources of the organisation meet its present and future needs.
- Ensuring that Mind in Kingston has appropriate reserves in line with its reserves policy.
- Ensuring that appropriate financial reports are presented to the board.
- Ensuring that appropriate accounting procedures and controls are in place.
- Liaising with any paid staff and volunteers about financial matters.
- Advising on the financial implications of Mind in Kingston’s strategic plans.
- Ensuring that the charity has an appropriate investment policy.
- Ensuring that there is no conflict between any investment held and the aims and objects of Mind in Kingston.
- Monitoring the organisation’s investment activity and ensuring it is consistent with the organisation’s policies and legal responsibilities.
- Ensuring that the accounts are prepared and disclosed in the form required by funders and the relevant statutory bodies, for example the Charity Commission and/or the Registrar of Companies.
- If external scrutiny of accounts is required, ensuring that the accounts are scrutinised in the manner required (independent examination or audit) and any recommendations are implemented.
- Keeping the board informed about its financial duties and responsibilities.
- Supporting other trustees in understanding the organisation’s financial position and decision making.
- Contributing to the fundraising strategy of the organisation and the ethical fundraising policy.
- Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.
Person specification
In addition to the person specification for the Treasurer should have the following qualities:
- Relevant financial management/accounting qualifications and/or experience.
- Some experience of charity finance, fundraising and pension schemes or willingness to learn.
- The skills to analyse proposals and examine their financial consequences.
- Being prepared to make unpopular recommendations to the board.
- A willingness to be available to staff for advice and enquiries on an ad hoc basis.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
Could you help shape Mind in Kingston’s future and support more people with mental health needs?
We’re a passionate, independent local charity working across the Royal Borough of Kingston, affiliated with national Mind. Our vision? A world where everyone experiencing a mental health problem receives the support and respect they deserve — and we won’t stop until that happens.
We’re now looking for new Trustees to help lead us forward. We’re looking for people who can:
- Think strategically and creatively
- Lead the organisation towards fully achieving its commitment and ambition
- Scrutinise the impact we’re having
- Communicate clearly and sensitively in large group discussions
- Use independent judgement to make decisions on behalf of the organisation
- Be committed to our mission, vision and values.
Role Highlights:
- Time Commitment: 4–8 hours per month (meetings held online)
- Voluntary role with expenses paid
- Trustees receive: Induction, training, expenses, and skill-building opportunities.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.