Learning and development administrator jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting older people to live independently in their own homes? Look no further!
Our team of dedicated staff is committed to making a positive impact in the lives of older people.
As a member of our team, you will not only assist with everyday domestic tasks like housework, shopping, meal preparation, and laundry, but also provide friendly social visits and accompany clients on outings and appointments. The role means supporting people to live as independently as possible in their own homes, including clients with dementia. You'll be fully supported by the office-based Help@Home team.
A varied role, you'll need to have your own transport and be confident to visit different locations all over the borough of Kingston upon Thames
By joining us, you'll have the opportunity to create meaningful connections and enrich the lives of older individuals. Together, let's make a lasting impact in our local community!
Please see our website for further information.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.
We are recruiting for a Wellbeing Practitioner to join our specialist Smoking Cessation Service to help people on their journey to reducing and/or quitting smoking. Experience of smoking cessation is desirable, but what's more important is an understanding of social prescribing and a commitment ot empowering inidviduals and communities.
Bluesci is an inclusive employer, and we welcome applications from people with lived experience and from people from diverse backgrounds.
What We Offer:
· 33 days holiday a year
· A supportive, values-driven team
· Flexible working arrangements
· Ongoing training and development
· Opportunities to shape innovative mental wellbeing support
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Edward Alsop Court service in Westminster. No personal care or experience is required, just the right values.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead' Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate, and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can-do attitude
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.
Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income. We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.
As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.
About the Role:
- Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
- Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
- Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement.
- Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
- Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
- Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.
About You:
To be successful in this role, you will need:
- Significant supporter/customer care skills obtained from the commercial or charity sectors.
- Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
- Experience of working with Customer Relationship Management (CRM) software.
- Experience of developing innovative and creative engagement programs for supporters/donors.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Good organisation, coordination and project management skills.
Why you should apply:
Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking a dynamic and forward-thinking Capital Project Manager to play a pivotal role in the transformation and development of our school estate. This is an exciting opportunity to join a dedicated estates team and drive the delivery of our ambitious three-year strategic priorities, ensuring exceptional service and outcomes for our schools.
Reporting to the Head of Estates and Projects, you will lead the planning, procurement, and execution of capital developments across our estate. Your portfolio will include the delivery of new school buildings, sustainability initiatives, and projects that enhance operational efficiency and environmental performance.
This role offers the chance to make a tangible difference: creating inspiring, future-ready learning environments that support the success of students and staff alike.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include
- Project management of the priority, delivery, and budgets of the School Condition Allocation (SCA) projects from inception to end of defects.
- Project management and supporting the management of the condition and maintenance of the school estate, including the asset management processes
- Project management of the capital elements of academy conversion projects
- Planning, implementation, procurement, and delivery of a high-quality service in relation to all estate and projects work
- Managing and monitoring external technical advisors, and third party suppliers and consultants employed directly by Harris Federation
- Managing H&health and safety through the lifecycle of all projects
- Managing the consultations, admissions, branding, marketing, FF&E and uniform of all new schools
- Providing professional services to the individual schools and ensuring the Federation complies with relevant property legislation, regulations and guidance
- Assisting with the development of policies and procedures concerning the Harris Federation estate
- Assisting with the framework for all estates related statutory elements, including oversight of the implementation and reporting of audits
WHAT WE ARE LOOKING FOR
We would welcome your application if you have:
- Qualifications to degree level, or equivalent experience in a project management environment
- Evidence of continued professional development
- Project management experience within Education, Not for Profit or Public Sector industries/organisations
- Experience of coordinating projects in complex and challenging environments
- Demonstrable successful delivery of project outputs to required time, quality and cost
- The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making
- Proven and well-developed interpersonal skills, including excellent written and spoken communication
- Good administrative, finance and organisational skills
- Good working knowledge of Microsoft Office 365 applications including strong Excel skills
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
The Society of Antiquaries of Scotland is looking to hire a new member of staff to help co-ordinate and deliver the Finding Futures for Scotland’s Churches project.
Working closely with Scotland’s Churches Trust, this role will assist the Research Officer to work with communities to collate existing country-wide information on both the heritage and community value of Scotland’s churches. The role will help identify knowledge and data gaps, carry out heritage surveys and engage community-representative groups to undertake a community value assessment applying the University of Stirling’s Social Value Toolkit. It will also involve supporting the set up and administration of a network of key stakeholders.
Become part of something historic!

The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2025. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Vacancies: We are hiring for three vacancies
Contract: Fixed Term Contact – starting 16 September 2025 until January/February 2026 (as required
Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period)
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite. Additional days and locations across London will be required during the Christmas period when our sites are operational.
About the role
We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need as well as getting stuck in and helping out directly once our centres open.
This is great role to kickstart your career in the charity sector, as well as in project management or events roles.
About you
To be successful in this role you will have…
- Experience of providing administrative support and general office duties in a busy events or project-based environment
- Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences
- Ability to prioritise tasks and work to tight deadlines in ambiguous or challenging situations
- Good attention to detail to ensure accuracy in tasks
- Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner
- Proficient IT skills and the ability to use data in order to work effectively and collaboratively
- A positive and proactive mindset, coupled with a strong willingness to contribute to and support the success of the project
You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 16 July 2025 23:59
Interview process: Competency-based interview + written task.
Interview date and location: Interviews will be held on the 29th – 31st July at our Canning Town office, however an online option may also be possible
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.
Scope of role
The role supports the delivery of our IT, facilities, health and safety across operations. They act as the first point of contact with outsourced providers and co-ordinate any work related to these areas.
The role is in place to support the project management and delivery of a set of work programs and there is a level of autonomy to make decisions on a project / work area basis within an agreed framework to deliver.
The role will hold the IT budget, and support COO with facilities budget; thus it is expected that there is a good understanding of the budgets to understand constraints and opportunities. The role can make spending decisions up to £2,000.
This role is designed to allocate approximately 60% of the focus on core IT functions and 40% on facilities and operational oversight including procurement.
They will be expecting to advise COO and wider SMT on IT and Operations related plans for the year.
Responsibilities and Accountabilities
Information Technology & Systems
- Be responsible with the support of the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
- Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
- Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
- Identifying cost savings/efficiencies in the tech stack.
- Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
- Leading on regular assessment of IT and systems needs for all services and administrative staff.
Facilities, Health and Safety & General Administration - Act as the main point of contact with our property management company. Work with the COO to escalate issues.
- Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
- Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
- Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
- Work with HR to ensure that all relevant training is planned for and carried out.
- Maintain records for all mandatory tests in conjunction with our property agents.
- Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.
- Ensure smooth operations of front of house – including reception and security rotas and arranging additional cover as needed for events.
Projects
- Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.
General
- Building good working relationships across the organisation
- Representing Toynbee Hall to external audiences
- Developing an open and ‘critical friend’ dialogue within our programmatic work
- Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.
- Hold regular catch ups with team members, and ensure they are meeting their yearly appraisals.
Managing Yourself
- Working toward an agreed annual work-plan meeting targets and milestones
- Prioritising and managing your workload
- Taking responsibility for your personal development and seek out opportunities for support and development
- Take part where appropriate in monitoring and evaluation planning and practice.
Essential Criteria:
- Project management experience.
- A high level of organisational skills.
An ability to understand complex information and communicate it simply. - Comfortable following processes and supporting other people to do so.
- Independent thought and attention to detail.
- High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
- A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
- Able to work proactively, independently and within a team.
- Able to work collaboratively with the wider teams at Toynbee Hall.
- Good negotiation skills.
- Basic level understanding of H&S, GDPR and confidentiality.
- Understand basic budget management and purchasing process.
- Ability to line manage two officer level operations team
- IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
- Good understanding of charity technology needs.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Local Quality Advisor to join our Youth Work Innovation & Development Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,826 per annum
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- Support the Local Quality and Improvement Manager in delivering key Local Offer programmes, such as the Peer Review and Peer Network Programme, helping Local Authorities and organisations meet the needs of young people and fulfil their Statutory Duty (Section 507B).
- Assist in the coordination and delivery of traded services related to Quality Standards and Organisational Development, ensuring high-quality support for partners.
- Contribute to the development, quality assurance, and standardisation of NYA resources related to Quality Standards, working collaboratively across NYA teams.
- Promote NYA standards and resources to the sector, offering support and training to encourage adoption and effective use.
- Identify and deliver support to non-commercial requests, including those from VCSE organisations and Town and Parish Councils seeking information, advice, and guidance.
- Engage with the Local Policy & Partnerships Manager and the NYA Knowledge Team to gather and share sector insights, promoting knowledge exchange across NYA teams and the wider youth work sector.
- Support collaboration with Local Authorities and partner organisations to raise awareness of NYA programmes and encourage engagement with Quality Standards.
- Utilise NYA tools, including CRM and Project Management systems, to help generate timely and relevant performance and financial reports that inform decision-making and support effective programme delivery.
Our ideal Local Quality Advisor should have the following:
- Demonstrated experience supporting the delivery of programmes or projects within the youth work, education, or voluntary sector.
- Strong understanding of youth work principles and the statutory duties of Local Authorities (particularly Section 507B).
- Ability to work collaboratively with a range of stakeholders, including Local Authorities, partner organisations, and internal teams.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills, with the ability to contribute to the development of resources and reports.
- High attention to detail and accuracy in all aspects of work.
- Strong time management skills and the ability to work independently and collaboratively in a fast-paced environment.
- Competence in using digital tools such as Customer Relationship Management (CRM) systems and project management platforms. Experience of using project management platform (or similar) would be an advantage
- A proactive, flexible, and agile approach to working across multiple programmes, including attending events and responding to time-sensitive deadlines.
- Willingness to learn, adapt, and grow in a dynamic and evolving organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 18th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
More about us
Discover more about the National Youth Agency and our work on our website.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-222459
About Us
Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity dedicated to improving the lives of older people in Lewisham and Southwark. We pride ourselves on our open and participative working environment, adhering to core values of fairness and equality as a service provider, employer, and partner. We are proud to partner with Macmillan Cancer Support to provide essential social prescribing and Cancer Champion services to individuals affected by cancer, through 2 year and 3-year funding, respectively.
Help shape a more inclusive, compassionate approach to cancer support.
At Age UK Lewisham and Southwark, we believe everyone deserves access to personalised, culturally sensitive care. That’s why we’re looking for a Macmillan Personalised Care Cancer Social Prescribing Facilitator to support people affected by cancer — especially those from underrepresented communities — to access the culturally sensitive services and support they need to live well.
Why This Role Matters
This post will support adults in Lewisham who are experiencing cancer treatment and want to take proactive steps to get and stay well. Depending on the goals they set for themselves, you will introduce them to exercise classes, adult learning opportunities, social groups and other wellbeing opportunities to keep their minds focused on the future and getting better.
You’ll work directly with people living with cancer to:
- Complete Holistic Needs Assessments (HNAs)
- Co-create Personalised Care and Support Plans
- Connect individuals to local wellbeing, mental health, and community services
- Break down barriers to access for those often left behind
What You’ll Bring
We’re looking for someone who is:
- Empathetic, patient, and passionate about community health
- Experienced in working with vulnerable adults and diverse communities
- Committed to equity, inclusion, and person-centred care
- Skilled in communication, collaboration, and motivational interviewing
- Organised, proactive, and confident using digital tools
We Welcome You
We know that diverse teams make stronger organisations. If you’ve never seen yourself in a role like this before — we encourage you to apply. We offer:
- Anonymised shortlisting to reduce bias
- Reasonable adjustments throughout the recruitment process
- Applications in alternative formats (written/audio)
Staff benefits
- 26 days annual leave + bank holidays (pro rata for part-time). Additional day's leave for Birthday
- One day a year for volunteering
- Access to Employee Assistance Programme, including access to 24/7 helpline for partners and dependents
- Flexi time scheme allowing the claiming back of additional hours worked
- Other flexible working options, including working from home (where appropriate)
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary
The client requests no contact from agencies or media sales.
Are you an experienced ICT professional who enjoys solving problems and supporting others to work efficiently?
This is an excellent opportunity to join our team as an ICT Officer, helping to maintain our systems, support users in their use of technology, and ensure the smooth running of day-to-day technology operations across the MND Association.
As an ICT Officer, you'll be part of a supportive team delivering high-quality ICT services and support, playing a key role in ensuring staff and volunteers have the tools they need to work effectively. You'll bring solid technical knowledge and a collaborative approach, with the ability to explain technical issues clearly, work well under pressure, and provide reliable support.
Alongside day-to-day responsibilities, you will also support a range of technology projects as part of continuous improvements at the MND Association. This includes contributing to the implementation of new systems such as CRM, applicant tracking and HR systems. The role will also support future developments to enhance service desk delivery and improve the use of the Microsoft 365 platform, such as SharePoint, OneDrive, and other key systems across the organisation.
Key Responsibilities:
- Provide first and second line technical support for hardware, software and telecoms services
- Provide advice, training and documentation for staff and volunteers across the MND Association, both office and regionally based
- Support and maintain Microsoft 365 services and communication systems
- Configure and manage ADS, DNS, DHCP, Group Policy and Intune settings
- Set up and manage telephony systems, including Teams and voicemail services
- Maintain and document network cabling and infrastructure
- Prepare and configure client devices, and apply service packs and updates
- Set up and induct new users and manage access permissions for new starters and leavers
- Support equipment management for meeting rooms and shared devices
- Assist with project delivery and disaster recovery testing
About You:
- Strong understanding of networks and Windows operating systems (including ADS, DNS, DHCP, Group Policy)
- Knowledge of Microsoft 365, Windows Server, Exchange and Intune
- Experience providing IT support and training to users with varied levels of experience
- Able to manage patching, system testing and setup of Windows-based devices
- Familiar with mobile telephony and communication systems
- Skilled in Microsoft Office and working in a hybrid team environment
- Logical thinker with strong problem-solving skills and attention to detail
- Organised and able to prioritise multiple tasks effectively
- Empathetic approach to user support, with clear communication skills
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per week. With flexibility to attend the office more regularly in line with business requirements.
This is a hybrid role based in Northampton, with occasional travel to our London office.
We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Working knowledge of computer networks and experience supporting, maintaining and configuring MS Exchange, Microsoft 365 apps and Windows Server operating systems.
- Strong customer service skills with experience of delivering support, advice and training to end users with varied IT literacy. Including the ability to relate problems and solutions in a non-technical way.
- Ability to manage and prioritise tasks, think logically and demonstrate problem solving skills.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you're ready to take the next step in your ICT career and want to make a meaningful contribution, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Are you passionate about using sports to inspire, mentor, and support young people? Do you have a heart for youth work rooted in Christian values? If so, we’d love to hear from you!
Role Overview:
We are seeking an enthusiastic and experienced Youth Work Sports Manager to lead and develop our sports and physical activity programmes. You’ll work with a committed team to plan and deliver sports sessions, events, and mentoring opportunities that reflect our Christian ethos and create meaningful change for young people.
Key Responsibilities:
·Lead Face-to-Face Youth Engagement
Deliver regular, purposeful youth work sessions for young people aged 10+, ensuring programmes reflect their needs and the centre’s Christian values.
·Design and Deliver Sports Programmes
Oversee a diverse and inclusive sports programme, incorporating awards, adventure activities, and development opportunities for young people.
·Strategic Planning and Evaluation
Develop and review session plans, set objectives, evaluate impact, and ensure alignment with local and national youth work policies.
·Staff and Volunteer Management
Recruit, supervise, train, and support youth work staff and volunteers, fostering a strong and capable delivery team.
·Fundraising and Financial Oversight
Raise and manage funds for activities, ensuring budgets are used effectively and reporting meets funder requirements.
·Ensure Safety, Inclusion, and Centre Collaboration
Uphold health and safety standards, promote accessibility, and contribute to the wider development and Christian ethos of The Salmon Youth Centre.
About You:
·Qualified Professional
Holds a JNC-recognised youth/community work or sports qualification, Ideally with aFirst Aid certification, and a D1 driving licence.
·Experienced Youth Work Manager
Has 3+ years’ management experience working with young people in informal, voluntary settings—especially through sports.
·Strong Leader and Manager
Proven ability to lead teams, supervise staff, manage resources, and develop effective programmes.
·Skilled Planner and Evaluator
Confident in setting goals, monitoring progress, and evaluating outcomes within a youth work context.
·Inclusive and Safeguarding-Focused
Knowledge of equality, diversity, safeguarding legislation, and experience working in diverse, inner-city environments.
·Christian Ethos and Communication
Able to promote Christian values through youth work, build partnerships, and engage with communities effectively.
Genuine Occupational Requirement:
Due to the nature of this role and the ethos of our organisation, it is an occupational requirement, in accordance with Schedule 9, Part 1 of the Equality Act 2010, that the post holder is a practicing, Christian. The successful candidate will be expected to fully support and actively promote the Christian values and mission of our centre.
What We Offer:
·Salary: JNC Points 19–24 (plus Inner London Allowance), with a loyalty bonus for those at the top of the scale
·Pension: 5% employer’s contribution to your pension
·Holidays: 30 days annual leave, rising to 35 days after five years’ service
·Working Hours: 35 hours per week with a flexitime arrangement, including some evenings and weekends
·Purposeful Work: Be part of a dynamic team making a real difference in young people’s lives through sport, creativity, and faith-based youth work
·Supportive Environment: A chance to work in a Christian youth work team
·Training: Opportunities for personal development and training in relevant areas.
·Safeguarding: The Salmon Youth Centre is committed to high quality safeguarding standards and to promoting the welfare of young people and expects all staff and volunteers to share this commitment. Background checks and an enhanced DBS disclosure will be required, along with regular training.
The client requests no contact from agencies or media sales.
Salary: £29,773 per annum
Grade: Grade 5
Position Type: Permanent contract; 37.5 hrs per week (Flexible hours considered)
Responsible to: Community & Events Manager
Location: Remote (UK only) or ShelterBox Head Office, Truro, Cornwall
Role purpose:
At ShelterBox, we know that powerful storytelling, consistent communication, and unforgettable experiences are key to inspiring action. That's where our community events and products come in. The Community Fundraising Marketing & Events Officer plays a vital role in delivering a dynamic programme of fundraising campaigns, events, and communications that connect people to our mission in meaningful ways.
From national initiatives like Tent for Lent and Tea in a Tent, to flagship events like the Truro Carol Concert, this role is about creating moments that move people from awareness to action. You'll lead on marketing, supporter journeys, and project management for our community fundraising events, ensuring they are engaging, impactful, and aligned with our strategy.
You'll also be responsible for mass communications and the creation of high-quality resources that support and empower our national network of community fundraisers and volunteers. Whether that's a campaign toolkit, an email journey, or a direct mail appeal.
Working closely with the Community Engagement Officer, you'll help shape the future of community fundraising at ShelterBox - building stronger supporter journeys, amplifying our message, and raising vital funds for families affected by disaster.
Who are we looking for?
We're looking for a creative and organised communicator who thrives on bringing people together through compelling campaigns and memorable events. You'll be confident managing multiple projects, with a flair for storytelling and a strong grasp of how to engage audiences both digitally and in person.
You should have experience in marketing, fundraising, or events and be comfortable leading on campaign planning, content creation, and supporter engagement. A keen eye for detail, strong project management skills, and the ability to work collaboratively are essential.
Duties will include but not be limited to:
- To work with the Community Engagement Officer on the development and roll out of our community fundraising programme, identifying areas of growth and undertaking regular analysis to increase the awareness, engagement and income generating opportunities
- Coordinate and help deliver fundraising campaigns, Tent for Lent and Tea in a Tent, engaging existing audiences, generating new leads, income and awareness for the organisation. Actively seeking further opportunities to grow these campaigns.
- Contribute and implement marketing plans, materials and content for all campaigns and activities to recruit and retain supporters, making sure brand and impactful messaging are at the heart of everything we do and driven by audience insight.
- Identify and maintain effective administrative processes for events and campaigns, ensuring accurate communication and financial records, while using data insights to drive continuous improvement and learning.
- Actively seeking further opportunities in the UK fundraising market to develop our events and campaign portfolio, offering engaging products for our audiences.
- Coordinate our annual Truro carol concert, working collaboratively with the wider Fundraising and Communications team to deliver an engaging and memorable fundraising event.
- Establish and help deliver the community fundraising marketing and communications plan, identifying opportunities to create inspiring touch points. To include development of content for appeals, newsletters, adverts, articles, social media etc
- Coordinate the creation of high-quality resources and tool kits, working closely with the Community Engagement Officer, that empower fundraisers and volunteers to take action confidently and effectively.
- Design, develop and implement a communication journey, in collaboration with the Supporter Care Team and Marketing & Events Officer, which supports all community fundraisers, ensuring they receive a positive and engaging experience which encourages continued acts of support
- Responsible for the logistical delivery of our annual volunteer conference, working collaboratively with the Community Engagement Officer to deliver a first-class event for our volunteers.
- Working closely with wider Community Team to support promotion of campaigns and activities through our volunteer network, giving them the tools to do this, helping to achieve targets.
- To work to set income and expenditure budgets, monitoring costs and trends, reporting and analysing performance and implementing solutions where appropriate.
- Work closely with wider Community Team to deliver major disaster plan during periods of emergency appeal, with the objective of maximising fundraising revenue and enhancing public awareness of ShelterBox's mission.
- Work collaboratively with wider Fundraising and Communications Department to ensure our community programme helps to deepen supporter engagement, working towards shared goals and supporting on specific projects where appropriate.
General duties:
- Producing detailed annual action plans and evaluations on specific areas of responsibility, identifying areas for growth/development and outlining measurable objectives.
- Objectively review the success and achievements against agreed targets, identifying strengths, weaknesses and areas for development
- Contribute new ideas and continually seek to improve processes to drive efficiency and increase income.
- Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach
- Representing ShelterBox at supporter/public events, delivering presentations where necessary.
- Keep volunteer and community fundraising sector knowledge current and share learning with the team.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
Working Pattern: 5 out of 7 days per week to be agreed with successful candidate
SALARY: £15.12 per hour
CONTRACT: Fixed until October 2026. Possibility to extend depending on lease and successful turnover
Bring your retail know-how and leadership skills to a role that makes a difference.
We’re looking for a dedicated Store Manager to take the lead in overseeing the daily operations of our brand new shop in Leyton — driving sales, inspiring a positive customer experience, and ultimately helping to fund vital support services for older people in Waltham Forest.
In this role, you’ll be at the heart of the store, guiding a fantastic team of staff and volunteers. You’ll play a key role in their development, offering clear leadership, hands-on training, and day-to-day support to help everyone thrive.
If you're an experienced retail manager with strong people skills and a desire to use your talents for a cause that really matters, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience managing contracts in the third sector, particularly within health, social care, or community services?
Are you passionate about ensuring public service contracts deliver real impact for vulnerable people?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for a Contract Manager to join our team in the South Region to lead on the delivery and development of advocacy contracts across VoiceAbility’s portfolio. This is a permanent role, working full time, 35 hours a week. Reporting directly to the Operations Manager, you will play a key role in ensuring our commissioned services meet and exceed expectations. You will be responsible for monitoring contract performance, analysing complex data, and ensuring compliance with KPIs, quality standards, and third sector funding requirements.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of commissioned contracts funded by local authorities, NHS trusts, and third sector partners.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
We are looking for a skilled and experienced contract management professional with a strong understanding of third sector commissioning and service delivery. You will have a proven ability to manage and monitor complex contracts, ensuring compliance with service level agreements and funding conditions. You’ll be confident in building and maintaining relationships with commissioners, funders, and delivery partners.
You will be highly numerate, with excellent analytical skills and the ability to produce clear, insightful reports that demonstrate impact, value for money, and continuous improvement. You’ll be comfortable working with data to identify trends, risks, and opportunities, and will support operational teams to address underperformance and drive service excellence.
We are looking for someone who can balance the retention of existing contracts with a proactive approach to identifying and supporting new opportunities for growth and innovation in the third sector.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. All Employees are homebased meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account by visiting our webspage then follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 5pm on Tuesday 15 July 2025 however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Contract Manager.
Want to know more about VoiceAbility and the role?
Please visit our website,We look forward to hearing from you.
The client requests no contact from agencies or media sales.