Learning and development assistant volunteer roles in birmingham

Federation of Scottish Theatre (FST) have an exciting new opportunity to join their Board of Trustees. In a bold step toward broadening our vision and impact, FST recently updated our governing documents to welcome Non-Executive Directors from outside our membership. This change opens the door to fresh ideas, diverse expertise, and valuable insights from beyond the arts—strengthening FST’s leadership and enriching our work. We are particularly interested in candidates with backgrounds in finance, public policy and research, and legal and/or finance. 

FST are actively working to build a Board and staff team that reflects the richness and variety of the communities we serve, believing that diversity fuels creativity and strengthens leadership. We’re looking for curious, and collaborative thinkers—people who bring different perspectives and challenge the status quo. We particularly welcome applications from people of colour, gender-diverse individuals, disabled people, and others whose voices have historically been underrepresented in our sector. This is a space where your voice matters—and will be heard.  

What’s Involved 

The Board of Trustees work on a voluntary basis and meet four times a year. We welcome candidates from all over Scotland and can facilitate online attendance at meetings as required.   

Role of a Trustee:  

1. To play a key role in the development of the FST vision, contributing to the strategic leadership, sound management and proactive development of the organisation.  

1. To ensure that the FST principles of good and proper governance continue to be upheld, and to fulfil duties and responsibilities in line with the organisation’s Memorandum and Articles of Association.  

1. To ensure that FST protects its future through robust policies, risk management, accounting procedures, internal controls and systems and to ensure that these are audited and reviewed in line with all regulatory and legal requirements.  

1. To attend and contribute to Board meetings and the Annual General Meeting.  

1. To work closely with the Chair and all other Trustees and to advise on major issues to the Board as required.  

1. To work constructively with the Chief Executive, and as appropriate with senior management and the wider staff, to ensure that FST delivers on its core vision, mission and business plan.  

Additional information about the responsibilities of being a Trustee can be found on the website of Scottish Charity Regulator - more information in the job pack.

What We’re Looking For 

We are looking to recruit two Co-opted Board members over the coming months.   

Following a recent review of Board membership, we have identified the need for new Trustees and are looking for candidates with skills and experience in each of the following areas:  

• Financial – Strong financial background, ideally with expertise in charity and not-for-profit accounting and experience working with small charities 

• HR/Legal - Senior level experience in HR and/or the legal landscape surrounding employment with knowledge of of best practices in people management, organisational culture, and employment law—particularly within the charity or arts sector 

• Public Policy and Research - Senior experience in public policy and research, ideally within Scotland. For example, you may have worked on developing policy positions, conducting sector-specific research, or creating tools to influence change at a national or local level 

As well as the skills and experience aligned to one of the two candidate opportunities described above, we expect all Board members to embrace the following qualities :  

1. An understanding of (or willingness to learn) the culture sector  

1. Advocacy experience  

1. Sound analytical and problem-solving skills  

1. Ability to communicate effectively with a diverse range of colleagues and stakeholders  

1. An understanding of access, inclusion, diversity and equal opportunities issues  

1. Experience of working effectively as part of a team, project group or committee  

1. Good, independent judgment  

1. An ability to think creatively  

1. Awareness of risk and the need to balance ambition with sustainability  

1. Ability to conduct oneself with integrity, objectivity, and honesty  

Recruitment timeline   

The deadline for applications is 10am on Tuesday 22 July 2025.   

You will receive a response from FST by 6pm on Friday 25 July 2025.   

Interviews will be held from w/c 28 July onwards depending on individual candidates' availability.  

We appreciate any volunteering help that you can offer YBTC and want to make sure that our

volunteers have a positive experience with us. We pledge to support you as much as we can.

We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might

vary depending on your circumstances. However, some typical tasks may include:

· Helping with event preparation

· Manning checkpoints

· Walking support

· First-aid support

· Marshals

· Support drivers

· Helping with community stalls

We are looking for people who are:

· Warm and non-judgemental

· Willing to learn about the work of YBTC

· Able to communicate with a range of different groups

· Good team players, able to work with other staff/volunteers

· Reliable and able to commit to agreed requirements

We can offer you the following:

· Induction and ongoing training

· Ongoing support and supervision in your role

· The opportunity to learn new skills

· YBTC commitment to health and safety

About Yorkshire’s Brain Tumour Charity

Background

Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support

Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading

brain tumour charity. Offering practical, financial and emotional support to both adult and child

brain tumour patients, together with their families.

We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new

approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.

At YBTC we are a small team who are growing to meet the needs of those affected by a brain

tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region

every week.

Our charity values are:

Integrity, Compassion, Community & Ambition.

Our Vision/Mission

To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.