Learning and development jobs
Are you a proactive and detail-oriented individual looking to support the smooth running of essential financial operations? We are looking for a Billings Support Administrator to join our team and play a key role in supporting our billing and credit control processes.
Working closely with the Billings & Contracts Officer, you will assist in reviewing systems and identifying areas for improvement, helping us drive efficiency and accuracy in our operations. This is an excellent opportunity for someone who is enthusiastic, engaging, and passionate about delivering high-quality administrative support
This role is not open to sponsorship.
Duties and Responsibilities will include:
Sales Ledger & Billing
- Supporting the process of billing admin including interface with finance systems
- Monthly billing or as required according to CYP contracts
- Allocate received cash to invoices in the Finance system
- Ad Hoc invoicing
Help maintain an accurate billing sheet
- Pursue debts over 30 days
- Send out all copy invoices as and when required
- Proactively resolve issues and queries
- Ensure the month end cut off deadlines are met
- Ensure risk is identified and captured, assessed, adequately mitigated, and
- reported/escalated where appropriate
Education:
- A levels or equivalent
Experience:
- Credit control experience
- Experience of Microsoft Suite applications
- Experience building relationships with key stakeholders
Skills & Knowledge:
- Competence with Excel Spreadsheets
- Competent writing and reporting skills
- Be confident in carrying out reconciliations
- Ability to work as a self-starter but also as part of a team
- Attention to detail
- Persistent and assertive
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
This role sits within the Mission and Evangelism Directorate. The role will seek to develop our safeguarding culture and practice. The Safeguarding Lead will work with individuals across all of Church Army including our employees, Commissioned Evangelists, and Mission Community. The Safeguarding Lead is the first point of contact for any safeguarding concerns or allegations and is responsible for ensuring the organisation responds in a trauma-informed manner as well as in line with the standards and expectations set out. The post holder will have had experience of managing organisational risks in relation to safeguarding and be familiar with the guidance set by the National Safeguarding Team for Religious Communities.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.




The client requests no contact from agencies or media sales.
Railway Children is seeking a proactive and relationship-driven Events & Corporate Fundraising Officer to help grow income and deepen supporter engagement. You’ll play a key role in delivering exceptional experiences for event participants and corporate partners, helping to build long-term support for our mission to protect children at risk of life on the streets.
About Railway Children
We believe in a world where no child is left behind. Every year, thousands of children face danger on the streets and public transport networks. Railway Children works across the UK, India, and East Africa to intervene early, protect children, and create lasting change. Our partnerships with the rail industry and local communities help us reach children before harm occurs.
We’re proud of our inclusive, flexible, and values-led culture. With strong family values at our core, we offer a supportive environment where staff are empowered to grow and thrive.
Key responsibilities
- Support the planning and delivery of Railway Children’s events programme
- Provide excellent supporter care from registration through to post-event follow-up
- Build and maintain strong relationships with fundraisers, donors, and volunteers
- Research and identify new corporate partnership opportunities
- Support employee engagement initiatives and corporate fundraising activities
- Maintain accurate data and produce insightful reports to inform strategy
What we’re looking for
- Experience in supporter care, fundraising, or customer relationship management
- Strong communication and interpersonal skills
- Excellent organisation and time management abilities
- A collaborative, detail-focused, and values-led approach
- Confidence using CRM systems and analysing supporter data
What we offer
- 25 days annual leave (rising to 30 with service)
- Birthday leave and “Railway Children Day”
- 6% employer pension contribution
- Opportunities to visit our projects in the UK, India, and East Africa
- A flexible, inclusive, and supportive working culture
To apply:
Please complete the application form on the Railway Children jobs webpage. Please note: we do not accept CVs, academic certificates, or covering letters.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Please note this is a rolling recruitment campaign
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager – Active Together
Active Together, Cherry Tree Court, Hull
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Service Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Active Together is a multimodal prehabilitation and rehabilitation service that has been developed by world leading academics and practitioners at the Advanced Wellbeing Research Centre (AWRC) at Sheffield Hallam University and funded by Yorkshire Cancer Research.
Supporting the Head of Active Together, as our Services Manager – Active Together Hull your role will be to establish, implement, manage, and support the continuing improvement of the prehabilitation and rehabilitation service for cancer patients at the newly developed Active Together centre in Hull. Acting as the non-clinical lead, the role ensures the service is safe, effective, and aligned with the Active Together service design while delivering value for money for the charity.
In addition to overseeing service delivery, the post holder will be responsible for managing the facility itself, including offices, consultation rooms, and three gym studio spaces. The role provides line management of the Service Administrator and supporting the Lead Fitness Instructor, ensuring efficient operational support for the service. Additionally, the post holder will organise and manage the onboarding process for new Yorkshire Cancer Research colleagues, ensuring a smooth transition into the service.
The role involves close collaboration with Hull University Teaching Hospitals (HUTH) clinical staff, working alongside the Service Clinical Lead to ensure an integrated approach to prehabilitation and rehabilitation for cancer patients.
Specifically, you will:
Leadership & Service Management
· Oversee the launch and ongoing management of the Active Together prehabilitation and rehabilitation service in Hull, ensuring smooth implementation and continuous improvement.
· Work closely with HUTH clinical staff, fostering strong collaborative relationships to ensure effective patient pathways.
· Partner with the Service Clinical Lead to maintain alignment between clinical and non-clinical aspects of the service.
· Lead collaborative working across the service delivery team, maximising colleagues' skills, ensuring clear direction, and maintaining high-quality processes.
· Collaborate with the Digital Teams at Yorkshire Cancer Research and at HUTH to manage and develop IT systems that support the safe and effective delivery, monitoring and evaluation of the service, including telephony, hardware, and software.
Line Management & Administrative Leadership
· Provide line management of the Service Administrator and any other administrative support colleagues, ensuring clarity in responsibilities and professional growth.
· Conduct regular one-to-one meetings, set clear objectives, and support colleagues in achieving their goals.
· Ensure efficient administrative support, covering scheduling, patient coordination, and facility management.
· Promote a positive and collaborative working culture within the administrative team and broader colleagues working in the service for Yorkshire Cancer Research and HUTH.
· Ensure that all charity policies, standards and operating procedures are communicated effectively to all members of your team and are maintained and followed consistently.
Onboarding & colleagues Integration
· Ensure that all equipment is available to be able to operate the Active Together Hull Service environment
· Working closely with HR to organise and manage the onboarding process for new Yorkshire Cancer Research colleagues, ensuring a seamless transition into the service.
· Provide structured induction, ensuring new colleagues understand the service model, policies, and operational procedures.
Evidence, Research, and Development
· Oversee data generation to support service evaluation and research.
· Ensure all service-related data is accurate and submitted in a timely manner.
· Gather patient experience insights in Hull through PPI work, patient satisfaction questionnaires, and qualitative evaluations, feeding into service improvement initiatives.
Facility Management
· Oversee day-to-day operations of the Active Together Centre, ensuring optimal use of offices, consultation rooms, and gym spaces.
· Ensure facility safety, compliance, and upkeep, liaising with building management as needed.
· Manage procurement and maintenance of essential equipment and resources to support service delivery.
· Lead on the management of contractors and service providers (including but not limited to, shredding, printing, office greenery).
Other duties
· Provide cover as required across the team to cover annual leave, sickness absence and training
· Be trained as a First Aider and Fire Marshal and manage the rota for First Aid and Fire Marshal cover
About You
To be considered for this role, you will need:
· To have comprehensive professional experience.
· To have previously proactively worked to advance skills through continued professional development relevant to the role and level.
· To have experience of leading a team.
· To have experience of developing and streamlining operational and administrative processes and procedures.
· To have experience of working in a role where organisational skills are essential and there is a requirement to work autonomously and as part of various teams across an organisation.
· The ability to be both, reactive, when required, and strong ability to plan.
· To be able to follow procedures in emergencies be proactive, with the ability to react to evolving situations positively and calmly.
· The willingness to travel across the Yorkshire Region.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 21 July 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
About us:
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system - and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice.
Job description
We are looking for someone to provide key administrative support for our local and community energy projects. The post holder will help to build relationships and ensure robust administration, focussing primarily on our grant schemes and capacity building work with community organisations.
Pay and conditions
- The role is full-time (37.5 hours per week).
- The salary for the role will be £25,600 - £29,147.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
- CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- To play a key role in co-ordinating our grant giving for community organisations, including having direct communications with grantees, tracking payments, monitoring delivery, and maintaining records.
- To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and neighbourhood planning groups.
- To support the planning, promotion and delivery of training sessions, workshops and events.
- To represent CSE on a range of projects, in external in-person and online meetings and events.
- To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- 5 GCSEs at grade A-C or equivalent, including English (or 4 or above).
- Providing administrative support in an organisation or project context.
- Working on more than one project or set of tasks at once, working to deadlines and being accountable for your time.
- Engaging and supporting a range of stakeholders.
- Planning and delivering effective in person and online events.
- Understanding broad themes driving the sustainable energy, fuel poverty and climate change work of CSE, and an appetite to learn and improve your understanding.
- Able to use Teams, Zoom or other online meeting platforms.
- Grant scheme delivery and grant management systems.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
To be considered for this role an application form must be sent to jobs @ cse .org .uk .
The closing date for applications is 12pm Monday 11 August 2025.
Interviews are expected to take place on Wednesday 10 and Thursday 11 September 2025, though this is subject to change.
If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Up to £44,093 depending on experience
40 hours per week (some shift work/on call duties)
Permanent
“Incredible and Inspiring Manager Needed”
“We are looking for someone who is full of life, ideas, creativity and energy but has lived life, can find interesting ways to share their knowledge and inspire us to great things. We have a lot to offer the world, but sometimes it is locked deep inside us and has not yet found a way out. We want someone who can help us find a key to unlock our potential. It won’t always be easy and it might not always go to plan, but the bumps in the road are things that you learn from and we are looking for someone who is brave enough to get involved and enjoy the good times with us but laugh at the mistakes too”
“So, what are you waiting for? Apply now!”
"We say it's ok"
This ad is approved by St Christopher's Young People
About the Role
We are looking for a resourceful, energetic and outgoing individual who can deal effectively with challenging situations and behaviour, motivate young people to manage risk and support a team of professional staff in a supported accommodation home in Lewisham.
Key aspects of the job will be:
- To safeguard young people through sound management strategies, collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.
- To provide regular supervision for staff and assess training needs to required performance and development standards. To source and/or deliver training and coaching where appropriate.
- To ensure housing management policies and practices are effectively operated. This will include maximisation of income, licence management and implementation of fair and equitable referral procedures.
- To ensure appropriate staff cover is maintained in the home through production of rotas and, where necessary, recruitment of locum covers. To ensure that staffing needs are met within designated budgets.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
We have recently launched “St Christopher’s Academy” to ensure our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
Applicants should have
- At least three years’ experience of providing leaving care and/or housing support to single homeless or other vulnerable client groups, including young people.
- At least one year’s experience of effectively managing professional staff.
- A good understanding of Safeguarding and the legal framework relevant to the provision of residential services for young people aged 16+.
- Thorough knowledge of the issues that lead to young people becoming homeless, including those relating to alcohol/drug dependency and mental health and complex needs.
- Familiarity with the welfare benefits system and with the range of resources, statutory and non-statutory agencies and services relevant to supporting young people.
- Awareness of health and safety regulations and procedures to minimise risk.
- A high regard for young people with the ability to relate successfully to individuals from a wide variety of backgrounds and to manage conflict situations.
- A vocational or management qualification at NVQ level 4 or equivalent would be desirable.
What you should expect from us
- Salary: Up to £44,093 depending on experience
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry Leading training programme including access to children’s right and participation, CSE, empowerment, mental health and Social Pedagogy,
- Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
- Interest-free season ticket loan, cycle to work scheme.
- Blue light Card: Discount shopping scheme at hundreds of retailers across the UK.
- Discretionary Funded Training Programs.
- Employee Awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification visit our website.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
For more information or assistance during the application process, please visit our website.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Owner - Dynamics (Charity)
Understanding Recruitment NFP is proud to be working exclusively with one of the UK’s largest and most respected international charities to recruit a CRM Product Manager. This is a key leadership role at the heart of a major transformation programme, focused on delivering a best-in-class CRM experience to support ambitious fundraising and supporter engagement goals.
You'll lead the CRM product strategy, owning the roadmap and prioritisation process, and ensuring the platform meets the evolving needs of both technical teams and fundraising stakeholders. Managing a small team, you’ll work across departments to shape and deliver impactful CRM solutions using Microsoft Dynamics 365 and Power Platform technologies.
This role is ideal for someone who combines strategic product ownership skills with deep CRM experience, ideally in a complex or mission-led environment. You’ll be a confident communicator, passionate about driving income growth and supporter value through well-designed digital tools and data-led decision-making.
Key Requirements:
-
Strong experience as a Product Owner or CRM Manager in large-scale CRM environments (e.g. Dynamics 365, Salesforce)
-
Excellent stakeholder engagement and communication skills across technical and non-technical audiences
-
Experience managing a product roadmap and backlog aligned to strategic goals
-
Proven ability to lead a team and work within Agile or hybrid delivery frameworks
Salary: £57,000 –£61,000
Location: Hybrid – approx. 40% in-office (London HQ)
If you're interested in this opportunity and would like to learn more, please contact Harry Bullock at Understanding Recruitment
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: HR Coordinator
LOCATION: Great Horwood, Buckinghamshire (minimum 3 days in office per week)
SALARY: £35 - £40k FTE (pro rata) based on experience
JOB TYPE: Permanent, 4 days per week (30 hours)
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease with our Bio Detection Dogs. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist innovative field.
MAIN PURPOSE & SCOPE OF THE ROLE:
The HR Coordinator will provide specialist and proactive support to other departments within the charity to ensure organisational compliance in all relevant areas relating to HR.
WHAT YOU’LL DO:
Reporting to the People Engagement Manager, you will be supporting the Charity to set and deliver on its People Strategy. You will be responsible for providing operational HR services, advice, and guidance with a primary focus on HR transactions, employee relations management, engagement, recruitment and performance management. You will identify, analyse and utilise HR data to inform decision making and identify more efficient ways of working.
Reports to: People Engagement Manager
ABOUT THE ROLE
You will lead the development and implementation of a best practice approach to recruitment.
You will advise managers on best practice techniques for monthly one-to-one meetings and annual appraisals to ensure staff feel confident to openly discuss challenges as well as successes.
You will review and update our existing HR policies and procedures, ensuring they not only comply with current HR law but importantly promote best practice.
You will also work with the senior leadership team to develop a set of organisational values that prioritise equality, diversity and inclusion and reflect best practice, ensuring these are then communicated to all staff, volunteers, and stakeholders.
This is a rare opportunity to join a charity that wants to strengthen the support it provides to its staff and volunteers.
Responsibilities of the Role
· Maintain all HR policies and procedures ensuring they are regularly reviewed and updated to reflect relevant legislation and best practice.
· Ensure managers and staff are aware of and understand policies and procedures, communicate changes, and provide support to managers when interpreting policies as required.
· To work in collaboration with the CEO and Senior Leadership Team in leading Medical Detection Dogs towards our vision of becoming a staff-centric charity.
· Provide an efficient service to deliver HR transaction activities throughout the employment lifecycle, from offer to off-boarding.
· Provide support, guidance, and advice for managers in conducting and concluding employee relations cases, including absence, performance management, disciplinary and grievance cases, ensuring adherence to policy.
· Manage, maintain, and deliver the charity’s onboarding induction to new members of staff.
· Always maintain the highest levels of discretion and confidentiality.
· Be a role model within the charity demonstrating MDD’s values and behaviours at all times.
· Monitor completion of performance appraisals and one to one meetings, issuing reminders and offering support to managers as required.
· Coordinate and support the delivery of employee engagement surveys, including planning, analysis, reporting and follow up actions.
· Produce regular HR reports and people data metrics for the Senior Leadership Team (e.g. turnover, tenure, sickness absence trends, performance outcomes).
· Maintain and update the HR system (Breathe HR), ensuring employee records are accurate and up to date.
· Prepare and submit monthly payroll changes to the finance team in line with payroll deadlines.
· Manage staff benefits including the health cash plan, life assurance, pension scheme and long service awards.
· Produce and circulate internal HR communications such as staff newsletters, HR updates and policy changes.
· Coordinate and support learning and development activities, including booking and maintaining training records and delivering HR related training for managers and staff (e.g. one to ones, appraisals, HR systems).
· Assist in developing employee engagement initiatives.
· Contribute to wellbeing and inclusion initiatives.
PERSON SPECIFICATION:
Experience & Qualifications
Essential
· CIPD Qualified and a minimum of 3 years’ experience in a similar role or currently undertaking the qualification.
· Employee relations (e.g. performance, absence, disciplinary, grievance, redundancy, etc) case management in line with current UK employment legislation
· Management of end-to-end recruitment activity, supporting hiring managers and focussed on candidate experience
· Excellent interpersonal, networking and communication skills
· Experience of managing relationships with staff at all levels
Desirable
· Experience of reward and recognition practices
· Experience of managing and inspiring staff, including encouraging innovation and improving ways of working to build a resilient and high performing team culture that delivers results
· Effective organisation and administrative skills gained within HR
· Experience on use of HR database (BREATHE)
Knowledge & Skills
DESIRABLE
- Ability to work independently and under minimal supervision in a fast paced and demanding environment, exercising good judgement, and using own initiative.
- Ability to work supportively and effectively within and across teams and build good working relationships
- Ability to maintain confidentiality when appropriate
- Proficiency in using Microsoft Office
· Highly effective written and verbal communication skills
· Good influencing and negotiation skills
· Strong people management skills with the ability to train and develop individuals and create a ‘one team’ ethos
Other Requirements
· A full current driving license
· Comfortable with dogs in the workplace/office
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse, and inclusive Charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Charity Values
All employees are expected to uphold the charity’s core values in their daily work. This includes demonstrating respect through open and considerate communication, fostering cooperation by working collaboratively, maintaining honesty in all interactions and ensuring fairness through just and transparent decision-making.
Benefits
· Sick Pay
· Health Cash Plan
· 26 days holiday, increasing with service
· 5% Employer Pension Contribution
· Free On-site parking
· Life Insurance
Head of Policy – Climate
Job reference - REQ000908
£56,297-£65,680pa
Woking, Surrey GU 21 4LL /Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
About the role
We’re looking to recruit a Head of Policy to lead our Climate team and help achieve a new ambitious 3-year strategy to bring nature back from the brink by delivering a sustainable future in the UK and stopping deforestation overseas. The success of this strategy will depend on our ability to influence Governments, businesses, the finance sector and policy influencers to adopt and implement creative policy solutions.
As Head of Policy – Climate you oversee a small team committed to creating policy that enables government and business to take-action on the climate and nature crisis driven by our energy and economic system. You will lead on policy development and assessment, including analysing existing and proposed policies for effectiveness and quality while being alert to new policy ideas from other contexts or locations. You will oversee the integration of policy and advocacy priorities through businesses partnerships and our coordination with the sector. You will also engage with our devolved offices to learn from their work and ensure objectives and activities are developed and coordinated to maximise effectiveness. This will include forming links and strategic relationships with other organisations and our global network. Important will be the ability to build a high performing, creative and confident team, who are propositional and experimental in their approach to policy making and solutions.
We’re looking for someone with:
· Extensive policy development experience in one or (ideally) more of the following areas: Climate and one or more of and one of Food Agriculture or Deforestation/ Supply Chains or Biodiversity/ Nature Restoration or Economics/Finance
· Strong understanding and experience of how policy is influenced, both inside and outside Government.
· Experience of developing and influencing key stakeholders, changing opinions, practices and creating new models to deliver policy change.
· An understanding of policy evaluation.
· Experience of large-scale grant and programme management.
· Excellent communication, analytical and interpersonal.
· Ability to motivate & build high performing teams
Benefits, rewards & location
The salary for this role is £56,297-£65,680pa. We also offer a full benefits and rewards package including:
· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays
· Flexible working options
· 7.5% employer contribution to pension, increased to 10% with employee contribution.
· Training and development opportunities
· Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
We value curiosity, analytical thinking, and a proactive mindset more than years of experience. If you’re passionate about sustainability and want to develop real-world Treasury and financial skills, we’d love to hear from you.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Community Fundraising Lead
Ref: REQ004394
£49,677 a year
London, E15 2GW/Hybrid Working
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
We are looking for a Community Fundraising Lead to join the Supporter Led fundraising team at Scope.
You will be responsible for strategically developing and delivering Scope’s Community Fundraising income stream. You will lead your team in the development and growth of our community fundraising, including the development of do it yourself (DIY) fundraising products to support community fundraising efforts.
You will be responsible for setting and reporting on clear objectives and key performance indicator (KPI) milestones to deliver the community fundraising strategy. Your team will be responsible for ensuring that fundraisers and volunteers have an excellent experience with Scope, optimising the income they raise through community events and ensuring their long term support of the charity.
The role
As the Community Fundraising Lead, you will set the vision and strategy for community fundraising at Scope:
· Develop a Community Fundraising strategy for Scope and lead your team in its implementation.
· Review the performance, opportunities, and risks of existing community fundraising activity. Take action to leverage opportunities that maximise income, engagement, and brand exposure, and minimise risk.
· Drive an audience led approach to innovation, establishing a community fundraising programme that inspires and engages local communities working closely with Services and Retail colleagues.
· Ensure the Community Fundraising programme aligns with Scope’s charitable goals and vision, working collaboratively with stakeholders across departments.
· Lead your team to develop do it yourself (DIY) fundraising products and ideas to support community fundraising efforts.
About you
We’re looking for a passionate and experienced fundraising leader, with experience in developing and building successful community fundraising programmes.
· Proven track record in fundraising, with at least 5 years of experience in a similar role.
· Experience in building and growing community fundraising income
· In-depth understanding of fundraising strategies, techniques, and best practices.
· Experience in developing and managing complex budgets including financial modelling and reforecasts.
· Demonstrated leadership abilities, including experience in managing and motivating a team.
· Ability to analyse data and trends to inform fundraising decisions.
· Experience in building relationships with and multiple stakeholders.
· Knowledge of fundraising and marketing compliance
· Keeps up to date with sector and community fundraising trends and embeds these within their work.
· Experience in managing external agencies and working with internal creative teams.
· Experience in managing and coordinating fundraisers and volunteers
· Experience of Innovation within community fundraising.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Closing date for applications: 11:59pm GMT, 31st July 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Director of Finance you will lead on all financial aspects of the transtion as the Movement for Reform Judaism and Liberal Judaism merge to form a single unified organsation, Progressive Judaism. This post will provide crucuial oversight during this period of change, laying foundations for strong financial governance and operational excellence in the new entity.
Working closely with CEOs, senior staff and trustees across both organisations, you will oversee the creation and implementation of robust financial systems, controls and reporting lines whilst ensuring compliance with statutory requirements. Managing and supporting a finance team, you will ensure continuity of outsourced finance services to existing partner organisaitons during the transition as well as ensure continuity of high-quality financial services across both MRJ and LJ.
As a qualified accountant you will have strong exerpeince in charity finance, including SORP and audit preparation. A proactive, solutions-focused mindset, with the ability to manage competing priorities is essential. With proven experience in mangaging organisational change or mergers, you will be an excellent people leader with oustanding communicaiton skills.
So why join us? You will be part of a progressive, values-driven movement at a historic moment of transformation! You will work with passionate colleagues and board members, helping to build infrastructure that supports vibrant, inclusive Jewish communities across the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity in a role to join our Fundraising team and support the amazing work of this new Charity in our 6th year of delivering a range of therapeutic services for young people and their parents and carers
We have a strong local reputation for excellence and high professional standards that we are very proud of, we work hard to place ourselves within multi agency teams around children and families to inform the systems on how to nurture and support those struggling with school and life.
We’re growing, having just moved into larger, more spacious purpose-built premises in Farnham to increase our capacity and meet the ever growing needs of young people and their families in the NE Hants / Surrey border area challenged by poor mental health and in need of timely and expert support, where Fundraising is now key to our future success.
We are currently strengthening our Fundraising Team and as manager you will be supported by a Grants administrator, contributing between 12 and 18 hrs p/w to maintain focus on identifying and achieving successful grants applications and Fundraising that delivers no less than £185k p/a, and significantly more to meet our growth aspirations.
We are looking for an experienced fundraiser who will have overall responsiblity for:-
• Writing funding proposals and submitting these to potential donors
• Preparing quarterly fundraising reports
• Identify and research potential funding opportunities from trusts, foundations, and grant-giving organisations
• Develop and write persuasive grant applications tailored to the requirements of each funding source
• Prepare budgets, proposals, and supporting documents for various grant sizes
• Cultivate and maintain relationships with funders, providing regular communication and reporting as needed
• Monitor and track the progress of grant applications, ensuring timely submission and follow-up
• Stay informed about the grant fundraising landscape and identify new funding prospects
• Contribute to the development and execution of the organisation's grants and funding strategy
For full Job Description details see attachments
Location: is flexible but applicants must be prepared to be in the office in Farnham with the rest of the Fundraising team and Director of Services at least half a day a week
What we offer
• Flexible working
• Opportunity to shape the role and input into fundraising strategy
• Paid holiday plus bank holidays
* Contribution to pension
* Free parking
To apply, please send a CV and covering letter to Sue Evans through the Charity Jobs Website.
Employment offers will be subject to two references, a basic DBS check and a right to work check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Job Purpose
The Senior Mental Health Support Worker will provide time-limited, one-to-one emotional and practical support to individuals experiencing low to moderate mental health challenges, including those with complex needs. This role involves conducting initial referral needs and risk assessments, developing personalised support plans, and delivering face-to-face, remote, and, in rare cases, home-based support.
The postholder will also take a lead role in supporting and supervising 1-1 Support Buddy volunteers, ensuring they are well-trained, supported, and delivering high-quality interventions. Additionally, the role requires managing complex cases, offering tailored interventions, and collaborating with multi-disciplinary teams to ensure appropriate care pathways are in place.
The successful candidate will be a compassionate and skilled professional with a strong commitment to empowering service users, improving mental health and well-being, and ensuring individuals receive the right support at the right time.
2. Main Duties and Responsibilities
Client Assessment and Support Planning:
- Conduct initial referral needs and risk assessments to determine service user requirements and level of need.
- Develop and implement personalised support plans, setting clear and achievable objectives.
- Monitor progress and carry out regular reviews to assess changes in need and update plans accordingly.
One-to-One Support (Including Complex Cases):
- Deliver time-limited one-to-one support (up to 12 weeks per service user).
- Provide emotional support, listening skills, and practical advice on coping strategies, problem-solving, and decision-making.
- Work with individuals experiencing complex needs, offering tailored interventions and adapting support accordingly.
- Provide crisis intervention and risk management where necessary.
- Support service users to access appropriate community-based interventions and ongoing mental health support.
Volunteer Supervision and Coordination:
- Support, supervise, and coordinate 1-1 Support Buddy volunteers to ensure effective service delivery.
- Provide training, guidance, and structured supervision to volunteers, ensuring they feel confident and well-equipped in their roles.
- Conduct regular check-ins with volunteers, addressing challenges and providing necessary support.
- Ensure volunteers are appropriately matched to service users based on needs and skills.
Referral and Collaboration:
- Refer service users to specialist services, community resources, and crisis intervention where needed.
- Work collaboratively with the Health and Wellbeing Manager and Service Navigation Lead to ensure seamless service provision and clear referral pathways.
- Establish strong working relationships with external agencies, statutory services, and voluntary organisations to enhance support options for service users, particularly those with complex needs
Monitoring, Evaluation, and Administration:
- Maintain accurate and confidential records of service user interactions, support plans, and progress.
- Collect and report outcome data to measure service effectiveness, including impact on complex cases.
- Support the monitoring and evaluation of service delivery, ensuring continuous improvement.
- Contribute to quarterly reports and service performance reviews.
3. Person Specification
Essential Experience & Knowledge
- Experience in related support role (e.g. mental health, social care, or related)
- Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships.
- Experience conducting needs and risk assessments and developing support plans.
- Ability to provide effective emotional support, using active listening and trauma-informed approaches.
- Experience providing supervision /support, ensuring high-quality service provision.
- Strong organisational and time management skills, with the ability to prioritise workload effectively.
- Ability to work independently and collaboratively as part of a multi-disciplinary team.
- Commitment to confidentiality, safeguarding, and professional boundaries. Strong leadership and organizational skills.
- Excellent communication and interpersonal skills.
- Experience in mental health or social care.
- Discretion.
Desirable Skills and Experience:
- Experience in volunteer management.
- Strong IT skills, including proficiency in Microsoft Office and Experience of
- Experience in crisis intervention and risk management, particularly in complex cases.
- Knowledge of local mental health services and support networks.
- Experience in monitoring and evaluating service outcomes. Knowledge of local mental health services and support networks.
- Qualification in mental health or social work.
Qualifications:
- NVQ L3 qualification (or Equivalent) mental Health or relevant support related field
Specialist Skills/ Ability/ Knowledge
- Ability to solve problems and make sound decisions to support others in a fast-paced environment.
- A commitment to diversity, equity, and inclusion, with a passion for advancing social justice and mental health equality.
- IT is proficient particularly within Microsoft 365 environment
Communication
- Effective communication and interpersonal skills (written, oral, digital)
- Ability to communicate appropriately with a wide range of people and build relationships and engage with stakeholders and colleagues at all levels.
Personal Qualities
- Able to build strong working relationships
- Passionate about mental health and committed to supporting individuals to achieve their goals.
- Empathetic and compassionate, with a non-judgmental approach.
- Resilient and adaptable, with the ability to manage challenges effectively.
- Proactive and solution-focused, with a strong sense of initiative.
- Committed to equality, diversity, and inclusion in all aspects of service delivery
4. Application Guidance for Candidates
Thank you for your interest in applying for a role at Mind in Kingston. Before applying, please ensure you carefully read the application pack, particularly the job description and person specification, to understand the requirements of the role. To be considered, please submit the following documents:
- Your CV – This should outline your relevant experience, qualifications, and key achievements. Please ensure your full name & contact details are included.
- Confirmation of Right to Work in the UK – All applicants must provide evidence of their legal right to work in the UK. This may include a passport, visa, or other official documentation. This will be requested at Interview.
- References – Please provide details of two referees, including their name, job title, and contact information. References will only be contacted if you are successful following the interview stage.
- Please respond to the four application questions listed below - (A cover letter is not required, and no supporting statement is needed)
- What specifically attracts you to this role with Mind in Kingston? (max 200 words)
- This role will involve working in situations where safeguarding concerns may arise. Can you describe a specific instance where you identified a potential safeguarding issue involving a vulnerable individual? What actions did you take? (max 200 words)
- Please tell us about a time that you have supported an individual whose needs were changing. How did you adapt how you worked with that person? (max 200 words)
- Tell us about a time you supported or guided another person in their role or responsibilities. This could include formally supervising someone, mentoring, coaching, or helping a peer or colleague. What did you do, and what was the outcome? (max 200 words)
As we work with vulnerable adults, all successful applicants will be required to undergo an Enhanced DBS check before starting their role. You will be asked to provide identification such as a passport, driving license, and/or utility bill as part of this process.
Applications and interviews timeline:
Applications closing date Tuesday, 29th of July 11:59pm
Interviews will take place on Tuesday 5th of July & Thursday 7th of July
Please ensure all documents are submitted by the stated deadline. We look forward to receiving your application.
Due to the high volume of applications, we regret that we are unable to provide feedback to candidates who are unsuccessful at the application stage.
Thank you for your interest in joining Mind in Kingston.
To apply, please submit:
Your CV – With relevant experience and contact details.
Proof of Right to Work in the UK – Requested at interview.
Two References – Contacted only if you're successful.
As we work with vulnerable adults, an Enhanced DBS check is required before starting. You’ll need to provide ID, such as a passport, driving licence, or utility bill.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
The role oversees the operations of a full range of facilities owned by CMS, to be used flexibly for strategically driven services in relation to CMS’s vision and values. We require someone who develops and builds strong team relationships throughout the organisation, as well as with a small team of direct reports. We aim to offer a facilities service which is customer focused, professional and unobtrusive. Delivery of a quality service, which will embody the level of hospitality and welcome consistent with the CMS ethos, is a primary performance measure.
Your relationships
· This role will report to the Director of Finance & Corporate Services.
· This role will work collaboratively with others in the wider finance and corporate services group.
· This role will work closely with all staff and tenants across CMS
· Line management responsibility for the CMS House supervisor and conferencing and reception assistant.
Your responsibilities
Conferencing and reception
· Line management of a team of two staff: the CMS House supervisor and conferencing and reception assistant
· Ensuring team development to nurture a culture of welcome and customer service, while ensuring tasks are completed
· Giving direct support to the team, providing cover on reception and help for major events happening in the CMS House building
· Support the Director of Finance and Corporate Services in setting of policies and guidelines for the use of the CMS House building and for hiring of conference facilities to include rates, publicity, balance of use by internal/external people.
Facilities management
· Monitoring the contracted services for the supply of utilities (gas, electricity, water, etc) and selected services (windows, pest control, hygiene, refuse collection)
· Arranging and supervising building maintenance contracts - lifts, air conditioning, fixed equipment electrical testing, fire alarms, CCTV and others - and minor repairs as required. Renegotiating contracts as needed, involving the director of finance and corporate services and the CMS legal advisor as required.
· Maintain the performance of building services, optimising maintenance regimes and proposing improvements
· Liaise with existing tenants. Work with agency appointed by CMS to arrange marketing of the surplus office space and work with the CMS legal advisor on the tenancy agreements.
· Managing other properties owned by CMS (2025: three houses and two flats) which are let or licensed for occupation to employees and former mission partners, advising on maintenance as required
· Manage the maintenance of the pooled car fleet
Health and safety
· Responsible for the co-ordination of health and safety policy for the whole organisation, working with the support of consultants where required
· Maintain the building to meet health and safety legal compliance
· Carrying out daily and weekly checks as needed, e.g. fire alarm, water safety
· Arrange training of first-aiders, fire wardens and oversee fire drills
Other
· Flexibility with working hours as required e.g.: co-ordination of some maintenance out of hours to ensure minimal disruption and communication with contracts
· Manage the facilities budget and related invoice and expense administration
· Contribute to the Creation Care group in relation to the use of the building and car fleet
· Other reasonable duties as may be assigned from time to time by the Director of Finance and Corporate Services
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.