Learning and development jobs

Head of Programmes and Impact for the Maritime Children's Foundation

Hours: Around 21 hours per week (flexible working available, including term-time only) Contract: Permanent  Location: Mix of office (Basepoint, Northfleet), Maritime schools (Greenwich–Medway) and some home working.

Lead. Shape. Demonstrate Impact.

Now that the Maritime Children’s Foundation has been established for a year, we are ready to take our programmes and evaluation to the next level. We are seeking a Head of Programmes and Impact – a strategic, passionate leader who can ensure our initiatives deliver the very best for disadvantaged children and families.

This is a unique opportunity to lead and shape our programmes, embed robust monitoring and evaluation, and play a pivotal role in ensuring every Maritime child thrives.

About Us

The Maritime Children’s Foundation was established to provide the extra support that families and children experiencing disadvantage need, so that all children can get the best start in life. In just a year, we’ve launched initiatives that are already making a difference – from baby and toddler support, to community ambassador programmes, to free Saturday Skills Academies and secondary transition support.

We are proud to be part of the Reach Foundation network, meaning our work is already influencing national thinking and practice. With your leadership, we will continue to innovate and demonstrate meaningful impact both locally and nationally.

The Role

As Head of Programmes and Impact, you will:

• Oversee programme delivery – ensuring our current initiatives, from early years to secondary transition, run smoothly and achieve the best outcomes.

• Lead design and development of future programmes that respond to the needs of disadvantaged families across Maritime schools.

• Embed impact and evaluation – creating a clear Monitoring, Evaluation and Learning (MEL) framework that captures both data and lived experience.

• Demonstrate impact – producing reports that inspire funders, inform strategy, and showcase the difference we are making.

• Collaborate with stakeholders – from schools and community groups to funders and local authorities, ensuring our work is evidence-based and community-led.

• Support fundraising – providing compelling impact evidence to strengthen bids and future funding opportunities.

You’ll report directly to the CEO and work closely with the Partnership Lead and the wider Maritime Academy Trust central team, as well as spending time in our 13 schools to see our programmes in action.

Who We’re Looking For

• An experienced programme or impact lead with a strong track record in design, delivery, and evaluation.

• Someone passionate about tackling disadvantage and improving outcomes for children and families.

• A strategic thinker who can translate vision into practical delivery plans.

• A collaborator who builds strong partnerships and brings communities into the heart of programme design.

• Someone confident in turning data and evidence into accessible, inspiring reports.

What We Offer

• Flexible, supportive, and family-friendly working arrangements.

• Opportunities to work across schools, communities, and with national partners.

• A chance to shape innovative programmes that are already gaining national attention.

• Wellbeing initiatives and a comprehensive Employee Assistance Programme.

• A small, passionate team where your work will have a visible, meaningful impact.

Ready to Apply?

Join us and be part of a growing Foundation dedicated to disrupting disadvantage and creating brighter futures.

For more information, please see the full job description in the attached candidate pack. Apply today — and help us make sure every Maritime child gets the best possible start in life.  We may interview and appoint as applications are received, so don’t delay!

Maritime Children’s Foundation embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be.  We are committed to safeguarding and promoting the welfare of children and the successful candidate will be subject to an Enhanced DBS check and online checks in line with safeguarding guidance.

UK (Belfast, Cardiff, Edinburgh, London or Manchester) - Hybrid or Remote
Ref 7158
Closing Date: 28 September 2025

We are seeking a highly experienced Senior Impact & Evaluation Adviser to join our UK Impact team and lead on developing the best practice design, and ethical oversight of the research, evaluation and learning initiatives we undertake across the UK. This is a senior, strategic role for someone with deep expertise in both qualitative and quantitative research methods, participatory approaches, and complex systems evaluation. You will provide expert guidance to colleagues across the organisation, ensuring all research is ethically robust, evidence-informed, and used to drive meaningful change for children and families in the UK. 

About Us 
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Team 
This part of the organisation influences debates, opinion, and policies in favour of children's rights. We use powerful evidence and thought leadership to build advocacy strategies that ensure governments know about the problems we have identified and the solutions. We work with children, families, campaigners, and partners across many organisations to secure change. We create and disseminate engaging media content about children's lives to shape debates, put pressure on decisionmakers and build public support. 

The Senior Impact & Evaluation Adviser is based in our UK Impact (UKI) department. The department is responsible for driving the delivery of the UK Impact goal in our strategy. Our vision is to make sure families in the UK have the money, services, and power to end child poverty. It's our mission to help build communities of people who care about children, listen to what's important to them and work together to make things better. 

About the Role 
The Senior Impact & Evaluation Adviser will provide expert advice on impact, evaluation, and evidence strategies to impact and learning colleagues in UK country teams (who will lead on individual project design, implementation, data collection and analysis). They will support and provide capacity building for colleagues to embed high-quality design, impact measurement, and evaluation into major new initiatives; and lead UKI's approach to ethical research. 

We are looking for someone with extensive experience applying a range of qualitative and quantitative methods in social change research. This includes experience in at least one of the following: participatory research (ideally with adults and children), place-based and/or systems change evaluation, and research that explores public attitudes. Ethical rigor is at the heart of what we do, and you will lead our approach to research ethics, ensuring all work meets the highest professional and ethical standards. 

In this role, you will: 

• Provide expert advice to impact, evaluation, and learning colleagues in country teams on impact frameworks, evidence strategies, evaluation methods, and data strategies – for both place-based work and advocacy strategies 
• Ensure that expert advice on impact and evidence strategies balances the need for rigour and pragmatism; reflects the priorities of our impact strategies; and responds appropriately to funder priorities 
• Support colleagues with the implementation of impact and evidence strategies, helping colleagues in country teams to overcome challenges with data collection and analysis where needed 
• Support colleagues with commissioning external support for evidence and learning, for example, by drawing on external professional networks; and advising on specifications 
• Support fundraising by advising senior colleagues on project design, impact measurement, and evaluation approaches for major new initiatives 
• Lead work with a range of colleagues to identify and respond to professional development needs and opportunities around impact measurement and evaluation 
• Explore opportunities for shared learning and practice improvement across impact, evaluation, and learning with SCUK colleagues and partners, such as by convening internal or external networks / communities of practice 
• Oversee the current UKI approach to research ethics and associated processes, including leading on immediate improvements; and contribute to the further development of ethical approaches to our work 
• Build and maintain excellent external networks in relevant fields; and stay up-to-date with the latest literature and debates on impact, evaluation, and evidence strategies in complex social change 

We are looking for someone with the following experience, competencies, and skills: 

• Significant experience of designing and implementing evaluation or research strategies to support social change in complex systems 
• Extensive experience applying a range of qualitative and quantitative methods in evaluation, impact measurement, and evidence generation 
• Experience in participatory research with adults and children, place-based and/or systems change evaluation, and ideally public attitudes research 
• In-depth knowledge of research and evaluation ethics, including ethics review processes 
• Proven ability to coach and advise others in an empowering way that builds the skills and expertise of colleagues 
• Proven ability to communicate and build support for the purpose and execution of different impact, evaluation, and evidence approaches to non-specialists 
• Strong collaboration skills, with the ability to understand the needs of others and offer pragmatic solutions 
• Ability to work across multiple projects and teams at the same time; prioritise own time well to meet agreed objectives; and set clear boundaries for own workload 
• Ability to travel around the UK and Ireland to meet colleagues, partners, and families, with sufficient notice – around 4-6 times a year 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. 

You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.

You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders. 

You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.

Empathy and sensitivity are required to work closely with patients and their families and friends.

Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.

About the role

As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.

Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.

You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

About Screen Share

Screen Share is the UK’s leading refugee digital inclusion charity. We invest in the digital capability of refugees and people seeking asylum by providing the tools, training and opportunities they need to thrive in education, work and community life. Our vision is a future where every refugee in the UK has the digital tools and support to flourish in a connected world.

Over the past four years, we have supported more than 3,000 refugees with devices, connectivity, and training. Our 2026–2030 strategy commits us to scaling our impact to reach 5,000 refugees across the UK every year, embedding refugee leadership, and ensuring Screen Share is an effective and sustainable full-service digital inclusion service for refugees for as long as needed. 

This role is funded for 1 year with the high likelihood that funding will continue beyond the grant period. We are also awaiting a response for 2 significant funding applications which will expand the programme. 

Personal Profile

This is a leadership role at a pivotal moment in Screen Share’s journey. The role is funded to deliver our current Digital Skills programme, with a strong focus on quality, impact and evaluation. At the same time, we are awaiting the outcome of several significant funding applications. If successful, these will enable us to expand the programme quickly, positioning the postholder as the Head of a national digital skills programme with a larger team and greater leadership remit.

You will be a dynamic and strategic leader, passionate about digital inclusion and refugees. You bring structured programme management (clear processes, monitoring & evaluation, budget oversight) combined with empathy, cultural sensitivity and the ability to motivate others. You will be excited 

You will thrive in a fast-moving and growing charity where flexibility and initiative are vital. You will embed refugee leadership at the heart of our work, co-designing with lived experience. You will also represent Screen Share externally, building partnerships with corporates, councils and charities, raising the profile of refugee digital inclusion nationally.

We particularly welcome applications from those with experience of migration. 

Key Responsibilities

Programme Leadership & Delivery

• Lead the design and strategic direction of our Digital Skills programme, Ensure the service we are providing is high-quality, impactful, trauma-informed and aligned with Screen Share’s 2026–2030 strategy.

• Oversee the onboarding and support of hundreds of refugees looking to develop digitally, including supporting with the development of their Independent Learning Plan’s and journeys through Digital Champions 

• Recruite, coordinate and support our digital champions and staff to provide high-quality online and in-person classes, 1:1 support and effective sign-posting

• Maintain oversight of multiple Screen Share digital skills projects delivered over multiple locations. 

• Trial innovative digital inclusion tools and approaches.

Monitoring, Evaluation & Impact

• Design and oversee comprehensive impact measurement and monitoring and evaluation frameworks to ensure the programme is most effective 

• Produce clear, data-centered programme and impact reports (quantitative and qualitative) for existing and prospective funders and partners 

• Embed continuous learning and client reflections into programme design and improvement.
   

People & Volunteers

• Recruit, train and support Digital Champions and volunteers in a trauma-informed way

• Line-manage staff kindly and calmly as the team grows

• Embed refugee leadership and lived experience in programme design, delivery and iteration
   

Partnerships & Fundraising

• Support our Outreach team in building and maintaining strong partnerships with our corporate, charity and government partners 

• Represent Screen Share to external stakeholders including corporates and charity partners with professionalism and credibility.

• Explain and facilitate our Digital Skills employee engagement package for corporates and businesses in a safe and professional manner

• Collect and report detailed programmatic data and case studies for fundraising bids and corporate partnership proposals.
   

Finance, Safeguarding & Compliance

• Hold accountability for the Digital Skills programme budget, reporting regular updates to the CEO 

• Ensure compliance with GDPR, safeguarding and H&S policies.

• Oversee the prompt and accurate reporting of safeguarding incidents to Screen Share’s DSL, and contribute to the development of our safeguarding as an essential element of our work
   

Personal Specification

Essential

• Significant experience in charity programme management, with a strong preference for experience in the digital inclusion, adult education or refugee support sector

• Proven ability to manage teams of staff and volunteers from a diverse range of backgrounds

• Experience working directly with refugees/asylum seekers OR deep expertise in digital inclusion and commitment to learning from refugee experience.

• Strong monitoring, evaluation and reporting skills and experience

• Financial management experience (budgets, reporting).

• Experience supporting fundraising through impact reporting and case studies.

• Experience managing, training and motivating staff and volunteers.

• Excellent relationship-building skills across sectors.

• Strategic thinker with strong organisational and collaborative skills.

• Excellent written and verbal communication.

• Commitment to Screen Share’s mission and values.
   

Desirable

• Experience scaling programmes across multiple sites/regions.

• Familiarity with corporate volunteering or “train the trainer” models.

• Knowledge of digital skills curricula, programmes and digital inclusion sector

Location: HMP Moorland and HMP Lindholme
Job Type: Part time, 18.75 hours, Monday to Friday
Contract Type: Contract
Contract end date: 31-08-2029
Salary: £25,725 per annum, £12,862.50 per annum actual earnings.
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

Are you passionate about supporting families affected by imprisonment?

Pact (the Prison Advice & Care Trust) is a pioneering national charity that supports individuals in custody, those with criminal convictions in the community, and their families. We are currently seeking a passionate and dedicated Development Officer to join our Families Together Project in South Yorkshire.

About the role

The Development Officer will be responsible for delivering Family Forums within HMP Lindholme and HMP Moorland, supporting the Development Manager with Professionals Forums and training, and engaging with families and partner agencies in the community. This role plays a vital part in improving the lives of people impacted by imprisonment by fostering engagement and collaboration.

Key Responsibilities

• Organise and deliver monthly Family Forums within each prison.
• Engage families and ensure their voices are heard.
• Monitor and track progress from Family Forums.
• Build relationships with prison departments and community agencies.
• Support logistics for Professionals Forums and other events.
• Recruit and manage volunteers with a person-centred approach.

Person Specification

We are looking for someone with excellent communication and organisational skills, a commitment to equity and inclusion, and the ability to work effectively in a team. Experience in working with families affected by imprisonment and knowledge of safeguarding and data protection policies are desirable.

How to Apply

If you are passionate about making a difference and meet the criteria above, we would love to hear from you. Please submit your application detailing your suitability for the role.

Additional Requirements

This role is subject to prison vetting, DBS checks, and a 6- monthly probationary period. Flexibility to travel across South Yorkshire and occasionally nationality is required.
Visit Pact’s Website for more information about the charity.

Closing date – September 26th
Interviews – Week commencing 13th October.
Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120 years of service delivery.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

You may also have experience in the following: Family Forums, Family Engagement Officer, Family Engagement Worker, Charity, Community Development, Support Worker, Volunteer, Volunteering, Third Sector, Family Support, Social Worker, Charities, Support Work, Social Services etc.

REF-223 650

We’re excited to offer a brand-new opportunity for a Volunteering Development Lead to shape and champion the way that the WayfinderWoman Trust delivers an exceptional volunteer experience.

You will ensure every volunteer feels valued, supported and empowered, so that their contribution makes a lasting, meaningful impact on the women we support.

At WayfinderWoman, we believe in the power of volunteering to transform lives of both our volunteers and the people we support. Together we make a difference.

The WayfinderWoman Trust is committed to safeguarding and promoting the welfare of the women we support, and we expect all our staff and volunteers to share this commitment.

Are you …

• A clear, confident communicator who can engage with a variety of audiences —both in person and online?
• Can you motivate and inspire others to achieve shared goals?
• Can you manage complex relationships with professionalism and positivity?
•  Are you highly organised, with excellent time management skills and the ability to prioritise and collaborate effectively to deliver on desired outcomes?

 What You’ll Do:

• Lead on delivering our Volunteering Strategy and action plans
• Act as the central point of contact for all volunteering across the Trust
• Design and coordinate inclusive recruitment campaigns
•  Drive volunteer recognition and retention initiatives
•  Analyse volunteering data to inform improvements
• Champion equity, diversity and inclusion within the volunteer workforce
• Line manage our small existing team

What We’re Looking For:

• A relevant qualification (NVQ Level 3 in Management or equivalent).
• Significant experience in recruiting, training, and supporting volunteers — including hard-to-fill roles.
• Strong knowledge of Safer Recruitment practices and volunteer management systems (or HR equivalents).
• A successful track record of delivering complex volunteer projects to deadlines.
• Experience working in the charity sector, with a solid understanding of volunteer leadership, recruitment, and retention challenges.
• Confidence in using data to analyse trends and improve volunteer engagement.
• Up-to-date knowledge of relevant legislation, including data protection.
• Proficiency in Microsoft Office and strong IT literacy.
• Ability to travel efficiently and effectively across the WayfinderWoman Trust footprint.

Please note: This post is open to women only and is exempt under the Equality Act 2010, Schedule 9, Part1.  The WayfinderWoman Trust is a female-led charity and operates The Hub as a safe space for Women.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-four centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The main duties of the role

To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 
• To update and maintain IntoUniversity displays, publicity and resources.
• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks. 
• To develop educational resources and worksheets for use across all IntoUniversity programmes. 
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act,  Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable  Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety. 
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide. 
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

Contract
Permanent, part-time

Start date

As soon as possible, to be agreed directly with the successful candidate

Working hours

• 15 or 16 hours per week (please see job description for further information).

Salary

Starting salary is £28,250 (pro-rata).
Pro-rated salary is £10,885 per annum for 16 hours per week.
Pro-rated salary is £10,205 per annum for 15 hours per week.

Location
IntoUniversity Clacton

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Contribute to team

Essential Criteria:

Experience and Skills:

• Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
• Minimum 2 years f debt advice experience
• Prven record of good quality debt advice
• Prvided casework support
• Experience in a client-facing service envirnment
• CMS experience (Advice Pr preferable)
• Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams

Communication and Interpersonal Skills:

• Clear cmmunication skills and a strong command of the English language, oral and written
• Ability t communicate with internal and external stakeholders
• Advcacy skills
• Ability t remain non-judgmental
• Awareness f, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Personal Attributes:

• Ability t work as part of a team and be open to receiving feedback and learning from others
• Ability t give and receive feedback objectively and sensitively
• Custmer-focused attitude and a commitment to delivering exceptional service
• Tenacity t remain persistent throughout a difficult situation with excellent problem-solving skills
• Ability t think outside the box and be open to new challenges

Commitment:

• A cmmitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

The Events Officer will be responsbile for delivering a wide range of events to our members such as training courses and the annual conference, and must be a highly organised and enthusiastic individual working in collaboration and partnership with one other part time Events Officer. You will require an eye for detail, have excellent liaison skills and have the ability to manage multiple tasks efficiently.

Our courses and the AGM are delivered online, with our annual conferences delivered in-person or hybrid. The annual conference is an important event for BAAT and an exciting, key responsibility for this role.

This role requires the additional responsibility of managing the Events marketing activity, working in partnership with the Senior Digital Comms Officer.

The successful applicant will join a small, professional staff team based in London. We are hybrid-working, with a mix of home-based working and part (usually at least one day a week) in-office working practice. 

You will work with the Assistant Principal Learner Services to define, articulate and
implement our shared vision and values of the college to support learners with additional
needs in achieving their expected outcomes. You will also work with the Dean of the
Apprenticeship programme to ensure adult learners with additional needs are supported by
teaching staff and in their work placements.

You will hold a key role in the college and are expected to demonstrate outstanding skills in
working with the leadership team, parents and carers, external agencies and learners to
implement the strategic vision of the college, working with these individuals and groups to
ensure we provide a high quality of education to our learners with additional needs.

You will be accountable for ensuring that exam access arrangements are organised to meet
the needs of learners, annual reviews are completed for learners with EHCPs, ALS with the
Apprenticeship team and work alongside the pastoral team and teaching staff to implement
and make them aware of training and teaching strategies that support learners with
additional needs, and that reasonable adjustments for these learners are in place. In addition
to help administer the high needs funding claims with the Assistant Principal and Finance
department and MIS.

Key Responsibilities:

● Strategic Leadership

○ Develop and implement a comprehensive ALS strategy aligned with the
college’s vision and values.
○ Oversee the effective allocation and utilisation of resources, including High
Needs and EHCP Funding.

○ Monitor and evaluate the impact of ALS interventions and initiatives, driving
continuous improvement.
○ Foster a culture of inclusivity and support for learners with additional needs.
○ Collaborate with the Senior Leadership Team to advocate for SEND provision
and secure necessary resources.

● Operational Management

○ Line supervise the work of a team of 4 Learning Support Assistants, providing
guidance, support, and performance feedback.
○ Oversee the day-to-day operations of the ALS team, ensuring efficient and
effective service delivery.
○ Co-ordinate the allocation of caseloads and workload distribution within the
team and creating support plans
○ Develop and implement robust systems and processes for identifying,
assessing, and supporting learners with additional needs.
○ Ensure compliance with relevant SEND legislation, Policies and regulations.

● Collaboration and Partnership

○ Work closely with the Assistant Principal Learner Services, the Dean of the
Apprenticeship programme, and other key stakeholders to ensure a cohesive
and coordinated approach to SEND provision.
○ Build and maintain strong relationships with external agencies, including local
authorities, health professionals, and specialist support services.
○ Engage with parents/carers, providing regular communication and
opportunities for involvement.

● Staff Development

○ Lead and facilitate professional development opportunities for the ALS team,
ensuring they have the necessary skills and knowledge to support learners
effectively.
○ Foster a culture of continuous learning and development within the team.

Essential:
○ Proven experience in a leadership or co-ordination role within a SEND or ALS
context.
○ Be educated to Level 3 standard.
○ In-depth knowledge of SEND legislation and best practices.

○ Strong understanding of the challenges and opportunities facing learners with
additional needs in a further education setting.
○ Excellent communication, interpersonal, and organisational skills.
○ Ability to lead, motivate, and inspire a team.
● Desirable:
○ Qualified Teacher Status (QTS) or equivalent teaching qualification.
○ Experience working in a further education college.
○ Knowledge of the digital skills sector.
Leadership and Coordination – the ability to demonstrate:
● Genuine passion and belief in the potential of every learner
● An educational vision aligned with the college’s high aspirations
● Clear strategies for establishing consistently high standards of results and behaviour in
complex inner-city schools and a commitment to relentlessly instilling these
● Versatility to adapt your style in circumstances where an alternative approach is needed
● Effective line management of a range of people – coaching and motivating them to achieve
excellent results in their roles
● A desire to innovate and try new approaches, being reflective and learning from mistakes
● An ability to give feedback in a constructive and, where needed, challenging way
● An ambassadorial approach in all dealings with the community and subsequently to be
positive in successfully marketing the college in the community
● Strong interpersonal, written and oral communication skills
● Strong organisational skills which includes the ability to delegate, prioritise and use effective
time management
● Resilience and motivation to stay positive and focus on key priorities during times of
challenge
● Confidence and effective presentation skills during assemblies, parents and carers events and
other public speaking opportunities
● A willingness to work flexibly and where necessary outside of normal working hours

PROGRAMMES COORDINATOR, YOUTH LEADERSHIP

Job Purpose: To work with the Youth & Universities team to deliver F&BF’s programmes and projects

Salary: £29,802 – £32,565, depending on experience

Contract: 1 year fixed term

Location: London

Hours: 37.5 hours/week including occasional evening meetings

Reports to: Rachel Cohen, Senior Programmes Manager

Duties and Responsibilities

All activities will be undertaken in collaboration with the Youth Voice & Universities team.

Delivery

· To support delivery of the UN award-winning ParliaMentors programme (1.5 days per week):

o Being responsible for 2 teams of university students.

o Supporting 12 London-based students by: having 1:1 coaching calls with each of them to offer guidance and support; conducting sessions to support the teams with their social action projects and identifying area for development; conducting sessions to work through any team dynamic issues that arise.

o Supporting with facilitation of workshops related to social action, politics, leadership and interfaith.

o Administrative and logistical support (e.g., room bookings, processing reimbursements, coordinating student travels).

· To support delivery of City Bridge Trust (CBT) work (3.5 days per week):

o Responsible for overseeing the deliverables for this funder, ensuring all deadlines are met.

o Responsible for delivering four interfaith trainings for Local Authorities within London.

o Planning and delivering the annual Youth Interfaith Summit, the UK’s largest interfaith event for the climate.

o Coordinating the Youth Advisory Board, a group of young interfaith activists who will codesign the Summit.

o Responsible for coordinating the remainder of the Youth Forum for Faith and Ecology in partnership with LSE.

o Identifying and facilitating partnerships between alumni network and other relevant organizations.

o Coordinate collection and analysis of M&E data for internal and funder reporting, and production of case studies.

· To lead on social media for the Y&U team

o Responsible for creating a minimum of four posts per month for Instagram and LinkedIn for the F&BF and ParliaMentors accounts.

· To perform administrative and logistical tasks using agreed process and conventions including planning, activity/event delivery, finance, tracking expenditure.

· To monitor and evaluate delivery, and to assist with the creation of those procedures

· To follow a schedule of reporting requirements for own project and leading on the production of those reports.

· To contribute towards departmental and organisational reports e.g. by providing data and case studies.

· To contribute towards strategy development for F&BF programmes

Communications & Stakeholders

· To be an ambassador for F&BF, helping raise awareness of the programme and the whole organisation through speaking about our work in public, social media, writing articles/blogs (primarily related to departmental activities).

· To contribute towards external marketing and communications for the Community programmes, and organisational communications (e.g. event publicity, brochures, exhibition guides, newsletter, social media)

· To be involved with relevant F&BF’s Policy initiatives

· To develop and maintain relationships with stakeholders and maintain the database of contacts

General

· To work with others to help achieve the organisational aims (below)

· To be an active participant in the Team, leading on some organisational initiatives to ensure a good working environment for all staff.

· To contribute towards activities to raise funds, such as developing relationships with existing and potential donors, to support funding application writing, and sharing new ideas.

· To help recruit, induct and support interns

· To look for ideas for innovation, growth, sharing our learning, and continuing relationships with stakeholders.

· Undertaking other initiatives necessary to ensure the successful implementation of the work of the organisation.

Organisational strategic goals:

• To equip more learners with the skills and tools they need to handle and influence relations between different faiths and beliefs
• To generate stronger community-based movement, with youth at the forefront
• To project the voices of those we support and the impact of our partnership with them

Person Specification: 

It is essential to have sensitivity to the issues surrounding this area of work and a proven commitment to the aims of the Faith & Belief Forum. 

We welcome experience and skills from all areas of a person’s life, including volunteering, community work, paid work, and education.

We are looking for someone who is highly organized and detail-oriented with excellent time management skills, and an ability to prioritise a varied workload.

You must have experience of the following:

• Delivering a successful large-scale event, including logistics, communications, programme planning and partnership management.

• Ability to work with sensitivity around issues of identity, particularly around faith & belief identity.

• Working with young people.

• Facilitating trainings or workshops.

• Designing posts and copy for different social media sites.

• Building and maintaining effective relationships with external stakeholders, including volunteers.

• Managing multiple priorities and working to deadlines.

• Working collaboratively and effectively as a team member. 

It would be advantageous to have knowledge of the following:

 • Grassroots social change 

 • UK politics and social cohesion

• fundamental principles and practices within interfaith dialogue

Benefits include

· Opportunity to work mainly remotely from home (with roughly once/week meetings in London)

· 25 days annual leave

· 2 days paid volunteer leave

· Interfaith and intercultural learning opportunities

· Regular support and coaching to help develop your skills

· Access to internal learning sessions on topics relevant to this sector

Our team

The Faith and Belief Forum is the UK’s leading interfaith organisation, dedicated for nearly 30 years to building understanding and strong relationships between people of all faiths and beliefs. Our vision is a society where difference is celebrated and communities are connected through respect and dialogue.

You will be working closely with the Senior Programme Manager on the Youth and Universities team to deliver our interfaith programming for young people aged 18 – 35. This includes the UN award-winning ParliaMentors programme, which equips nearly 40 young leaders each year with the tools to make meaningful social change. You will also be leading on delivering other projects that focus on the relationship between faith and the environment, including the UK’s largest youth interfaith climate event.

This role is an incredible opportunity to shape innovative and transformative programmes on a very passionate, welcoming, and empowering team.

Schools Development Officer
We are seeking a passionate and proactive Schools Development Officer to lead and grow outreach with schools across Barnet. The organisation was awarded “Charity of the Year” for 2025 by The Barnet Group and are one of The Mayor of Barnet’s chosen charities during his term. 

Position: Schools Development Officer
Salary: £29,500 – £31,500 pro rata (based on experience)
Location: Burnt Oak. HA8 0DT
Hours: 20 hours per week (fixed rota)
Contract: Permanent
Closing Date: We will interview candidates as they apply and reserve the right to close applications once we have made an appointment.

About the Role

This is an exciting opportunity to lead one of the organisation’s most important and fast-growing programmes – their schools outreach. You’ll design and deliver creative, engaging sessions in line with school priorities, and build strong relationships across Barnet’s education community.

From leading on curriculum-linked workshops to managing the Jack Petchey Foundation Achievement Awards, your work will directly contribute to raising aspirations and increasing youth participation across services. You’ll be supported by a dedicated team and play a vital role in delivering on the mission to increase young people’s access to opportunities.

Key responsibilities include:

• Designing and delivering programmes in line with school priorities
• Promoting the programme to schools and encouraging participation
• Building and maintaining strong partnerships with teachers and school leaders
• Tracking impact and gathering feedback to continuously improve
• Supporting sessional staff and volunteers to deliver high-quality activities
• Managing the Jack Petchey Awards programme
• Championing inclusive practice and youth voice in everything we do

About You

You’ll bring a strong commitment to young people, creative energy and the ability to work independently and collaboratively. You’ll be an excellent communicator who can build trust and enthusiasm in schools and across the wider youth sector.

You will have:

• Experience delivering face-to-face youth or education programmes
• Experience working with children and young people facing social or emotional barriers
• Strong understanding of issues affecting young people today
• Confidence managing groups and engaging with a wide range of stakeholders
• The ability to design and deliver engaging, impactful learning
• A flexible and positive attitude, with a willingness to work evenings or weekends when needed

About the Organisation

Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. Awarded “Charity of the Year” for 2025 by the Barnet Group, they support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision is to ensure every young person is supported and empowered to reach their potential.

Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.

Other roles you may have experience of could include: Youth Engagement Officer, Schools Liaison Officer, Youth Worker, Education Coordinator, Programme Officer, Learning and Development Officer, Outreach Worker

Be part of something meaningful – apply now to help us grow our impact in schools and inspire more young people to reach their potential.

Physical activity is vital to good health. So we need you to get Salford moving.

Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.

Leading an exciting new community engagement project, you will understand and break down barriers to physical activity and maximise provision to help residents become healthier and happier. To make this happen, we will look to you to design and deliver a far-reaching investment programme for VCSE organisations, so you can expect an extremely high profile. In particular, you will:

• Secure buy-in from diverse groups and stakeholders to make things happen.
• Bring together public bodies, investors and colleagues to secure and deploy funding.
• Manage the relationship with our core partner Salford Community Leisure.
• Constantly monitor and report on project activity.
• Find innovative ways to connect with hard-to-reach groups and increase their participation in physical activity.
• Effectively manage your time and oversee your own administration.

As you would expect, we require a confident and ambitious self-starter with:

• Experience of overseeing commissioned or grant-funded work, including reporting to partners.
• A track record of providing information to individuals and groups.
• Proven ability to conduct research, analyse data and gain clear insights.
• Outstanding interpersonal and stakeholder management skills.
• Demonstrable flair for multi-tasking and prioritising conflicting demands.

Finally, an understanding of the importance of physical activity would be very useful, as would some exposure to the voluntary, community or social enterprise sector.

In return, you can expect a comprehensive package of benefits including:

• Development opportunities
• 28 days’ holiday (rising to 30 days after five years)
• Pension scheme with 7% employer contribution
• Subsidised membership of the Hospital Saturday Fund, and much more.

Hours: Part-time, 18.75 hours per week.

Contract: Fixed term contract until March 2028.

Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.

To learn more and apply, visit our website.

Closing date: Noon on Monday 22 September 2025.

Interview date: Monday 29 September 2025.

Hospice at Home Transformation and Operations Manager

Fixed term for 20 months

£63,550 per annum plus on-call (WTE based on 37.5 hours per week)
37.5 hours per week
Locations: The Beacon, The Hospice, Headway House Farnham, and our communities  

Are you an experienced healthcare leader passionate about compassionate, community-based end-of-life care?

Phyllis Tuckwell is transforming how we deliver our Hospice at Home Services  – we’re looking for a Hospice at Home Transformation and Operations Manager to lead this change.  This is a unique opportunity to shape innovative care models ahead of our new hospice opening in 2026, while managing and inspiring our dedicated community teams.

“For everyone to have the best possible experience at the end of life.”

This role is perfect for a dynamic, compassionate, strategic and strong operational leader with a passion for inclusive care, change, and collaboration. You'll play a central part in shaping our service models, embedding continuous improvement, and inspiring teams to deliver exceptional care to people in their homes.

As our Hospice at Home Transformation and Operations Manager, you will:

• Lead the transformation and daily operational delivery of our Hospice at Home services.
• Collaborate across the system to improve outcomes for patients and families.
• Manage a team of dedicated professionals, supporting and empowering them through change.
• Shape and embed new models of care aligned with population needs and our new hospice opening in 2026.
• Be a visible, values-driven leader, championing inclusion, equity, and evidence-based practice.

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You:
We are looking for someone with

• Experience in service transformation and senior operational management in health or social care.
• Understanding of community-based care, ideally in palliative, oncology or frailty services.
• Knowledge of project management, stakeholder engagement, and quality improvement.
• A passion for compassionate, person-centred care, aligned with our values.
• A collaborative approach, ready to work across boundaries and lead with kindness, clarity and purpose.

For a full list of essential requirements, please refer to the job description and person specification document.

About Us:
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our staff are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on our website under Patient Stories.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

You will have

• The chance to make a meaningful impact in a forward-thinking hospice committed to innovation.
• A supportive, inclusive team culture where leadership, education, and wellbeing matter.
• Professional development opportunities and a culture of reflective practice and growth.
• Flexible working and community-based work across our Farnham and Guildford sites.

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• Clinical supervision and support
• 96% of our staff are proud to work for Phyllis Tuckwell*

*Birdsong and Hospice UK Staff Survey 2025

For further information regarding the role or to arrange an informal visit, which is encouraged and welcomed, please contact Catherine van’t Riet .  If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.

Closing date for receipt of applications: Wednesday 1st October 2025
Interviews to be held: Week commencing Monday 6th October 2025
 

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES