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Learning and development lead jobs in balham, greater london

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Closing in 2 days
The Royal College of Radiologists, Central London (Hybrid)
£43,718 per annum, with pay progression up to £48,319 per annum within two years employment, plus excellent benefits
Posted 6 days ago
Closing in 5 days
Home-Start Richmond Kingston and Hounslow, Richmond (Hybrid)
£39,219 - £42,660 FTE per year, pro rata
Be the new Impact & Operations Manager at HSRKH - a vibrant, local charity supporting families in the critical early years of parenting.
Posted 5 days ago
VoiceAbility, Remote
£29,000 - £36,000 per year
Posted 4 days ago
Westbourne Grove Church, London (On-site)
£32,400 - £36,000 per year
Posted 1 week ago Apply Now
Hastoe Housing Association, England (Hybrid)
£16,320 pa (£27,200 FTE)
Posted 3 weeks ago Apply Now
Safer London, London (Hybrid)
£27,445
You will provide support to young Londoners to secure the safety and positive outcomes they want
Posted 1 day ago
Youth Endowment Fund, London (Hybrid)
£44,200 per year
We are looking for an experienced Programme Manager to join our Programmes and Impact Team.
Posted 1 day ago
Harris Federation, London (Hybrid)
£54,000 - £58,000 + Benefits including LGPS
Posted 1 week ago
Closing in 3 days
Look Ahead Care Support and Housing, Westminster (On-site)
Up to £28808 per annum + Benefits include 25 days Annual Leave
Posted 3 weeks ago
Page 19 of 28
Vauxhall, Greater London (Hybrid) 3.28 miles
£49,538 per year
Full-time
Permanent
Job description

Job Title: Helpline Contact Centre Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full time, Permanent 

Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.

The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 July 2025

Interview Date: 15 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Application resources
Posted by
Refuge View profile Organisation type Registered Charity Company size 101 - 500
Posted on: Tuesday, 24 June 2025
Closing date: 08 July 2025 at 09:00
Tags: Domestic Violence / Abuse, Gender / Gender Based Violence, Victim Support, Women's Rights

The client requests no contact from agencies or media sales.