Learning and development lead jobs in brixton hill, greater london

Location: Waltham Forest

Salary: £32,838 - £35,002 per annum (Salary Band 3) Dependent on experience and qualifications

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Until 5th Janaury 2026 - with potential extension)

Closing Date: Monday 21st July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Senior Housing IDVA at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Waltham Forest SASS team provides advocacy and support to survivors of domestic abuse living in Waltham Forest. An exciting opportunity has arisen in this busy team for a Senior IDVA.

About the Role

A unique and exciting opportunity has arisen to work as a Senior Housing IDVA for Solace co-located in Waltham Forest Housing Department. As the Senior Housing IDVA you will provide immediate support for victim/survivors of abuse attending housing including carrying out risk and needs assessments, safety planning and providing short-term support and onward referral. In addition, you will act as the housing lead for Solace in Waltham Forest, providing advice and guidance to Solace staff and Waltham Forest housing professionals.

The Senior Housing IDVA will also hold line management responsibility. The Senior Housing IDVA will hold a caseload of cases with complex housing issues for short-term support.

You will be working as part of a multidisciplinary team and collaborating with external agencies in your work.

About You

We are seeking highly organised, self-driven individuals who are passionate about ending violence against women and girls (VAWG) and homelessness. Applicants should have a proactive attitude and a strong commitment to Solace’s feminist approach in supporting women and their children toward safety. Training and support will be provided as needed for this role.

We are seeking candidates with a deep understanding of domestic abuse and its effects on women and children. The ideal candidate will have substantial experience providing both emotional and practical support to survivors of violence against women and girls (VAWG). A thorough knowledge of housing options and associated legislation is essential. Candidates should hold a relevant qualification in VAWG or be willing to undertake accredited training. Previous experience in supervising staff or volunteers is also required.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Group Facilitator to play a pivotal role in our Complex Needs Service in Kensington and Chelsea.
Sounds great, what will I be doing?
The role aims to support residents of the Royal Borough of Kensington & Chelsea in maintaining independence and reducing reliance on mental health services. It involves leading by example to deliver recovery-focused, person-centred support through social activities, care planning, and multi-agency collaboration. The post-holder is responsible for resources while promoting social inclusion and user involvement.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
Experience leading, designing , and facilitating group activities within a Mental Health Setting alongside this you will need to be knowledgeable about safe guarding and mental health making sure you have applied a person centred approach to your work previously. You will have ideally worked previously in a community and outreach setting and be aware of the benefits and challenges found in this sort of environment.

Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside children and young people who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay, and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee of 179 hours holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside the families and carers of Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

Within the role as a Specialist Family Caseworker, you will provide support to parents and carers to help them gain greater understanding of the challenges young Londoners and their families often face and work alongside them to secure the safety and positive outcomes they want for their children and family.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Reports to: Director of Fundraising & Communications
Closing date: 24th July (We’ll be interviewing for the role on a rolling basis until the position is filled so please apply early to avoid disappointment)

Preferred timezone: GMT -/+ 5 (for meeting purposes, but all applications welcome)

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About Climate Catalyst

Climate Catalyst is a U.S. based non-profit dedicated to galvanizing the collective power of business, investors, and civil society to influence and accelerate policy change in Asia and Europe. Our vision is a just, prosperous world in which global warming is limited to 1.5°C.

Climate Catalyst works to strengthen collaboration and mobilise new actors on pivotal climate challenges to build power and compel political leaders to act at the speed and scale needed to tackle the climate crisis. We do this by: 

• Working behind the scenes with stakeholders in Europe and Asia to identify critical climate issues where action to date has been limited and the potential for collaboration is high. 

• Bringing together renowned experts and new entrants to share ideas, and design and deliver creative campaigns that secure decisive changes in national and regional policy to deliver sectoral tipping points and secure significant emissions reductions. 

• Advising on strategy, offering grants and bringing creative communications, advocacy and business expertise to build power across the climate community and catalyse action. 

To date, we’ve used this model successfully to mobilise the business community in support of the EU Nature Restoration Law, the first legislation for peatlands protection across Europe, and spark collective action in India that led to commitment from the Ministry of Steel to develop a green steel policy. Our vision is of a just, prosperous world in which global temperature rise is limited to 1.5°C. 

 

About The Role

The overall remit of this role is to:

1. Lead prospect research and funding trends analysis, identifying strategic opportunities and informing fundraising strategy

2. Strategically map, expand, and cultivate high-value supporter networks, taking ownership of key relationships

3. Design, implement, and optimise comprehensive stakeholder engagement journeys, ensuring a high-quality donor experience

4. Support good governance in Climate Catalyst by planning and organising the work of the board, with direction from the CEO

5. Lead and manage high-level stakeholder engagement strategies, including direct engagement with members of the Strategic Council to foster sustained partnerships.

What you will do

Strategic stakeholder relationship management, engagement and mapping (70%)

• Strategically identify, research, and qualify high-net-worth individuals, foundations, and corporate prospects, developing robust pipelines for major gifts.

• Identify, cultivate, and steward significant donor relationships, focusing on securing major gifts and sustained funding. 

• Design, implement, and lead comprehensive donor cultivation and stewardship strategies, ensuring effective pipeline management and successful solicitation of significant contributions.

• Develop and execute sophisticated communication plans tailored to specific donor segments, ensuring compelling messaging and impact reporting.

• Prepare and deliver high quality briefings, proposals, and presentations for senior leadership to use in high-stakes donor meetings and engagements.

• Support the development and updating of core project materials including key messages, Q&A, response lines, briefings and presentations, tailoring messages to specific audiences, to be used across multiple channels 

• Proactively analyse philanthropic trends, competitor activities, and funding opportunities to support the Director of Fundraising & Communications in adapting Climate Catalyst’s fundraising strategy 

• With support from the Digital Communications Manager, lead the strategic utilisation and optimisation of CRM and fundraising management tools to ensure data integrity, generate actionable insights, and support reporting on fundraising performance.

Board and Strategic Council support (30%)

• Support good governance in Climate Catalyst - by developing the board workplan, organising meetings, securing inputs to these meetings, minute-taking, and ensure follow up on agreed actions (all with direction from the CEO)

• Drive and support pro-active engagement between Climate Catalyst senior staff and individual members of the Strategic Council, with direction from the CEO

• Drive and support pro-active and effective relationship management by the CEO with high-level partners and allies of Climate Catalyst, by planning, preparing and tracking engagement 

What You Would Bring

1. Experience in managing and supporting the governance functions of boards or similar high-level advisory bodies, demonstrating autonomy and initiative.

2. Demonstrated success in managing complex stakeholder relationships, including foundations, high-net-worth individuals, institutional funders, and senior advisors

3. Exceptional project management, organisational, and administrative skills with a proven ability to independently manage multiple priorities and complex workflows.

4. Demonstrated track record of independently identifying, cultivating, soliciting, and stewarding major donors or high-value foundations, resulting in significant grants or partnerships.

5. Strong understanding of philanthropic trends, fundraising best practices, and donor lifecycle management.

6. Experience with CRM systems (e.g., Hubspot, Salesforce, Raiser's Edge) for donor management, pipeline tracking, and reporting, with an ability to leverage data for strategic decision-making.

7. Experience, comfort with, and preference for working across various regions and cultures.

8. Excellent written and verbal communication skills, with the ability to craft compelling proposals, presentations, and reports for diverse audiences.

9. Ability to schedule work and deliver to tight deadlines

How You Work

• Results-driven with a strong focus on achieving fundraising targets and strategic objectives, while maintaining meticulous attention to detail.

• Collaborative leader who actively supports and champions colleagues, fostering a positive and productive team environment.

• Strategic thinker who can actively listen, synthesise complex information, and contribute to elevating the overall thinking and strategy of the team.

• Humble, with low ego and ready to roll up your sleeves

• Committed to our values of courage, collaboration, diversity and learning

Additional Information

• Currently, our main working language is English. Fluency in another language is highly valued.

• This position requires travel

• If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment tasks or otherwise participating in the interview process, please inform us of that in the relevant application section. 

Compensation + Benefits

• Pay is competitive in all hiring regions.

• The salary band for this role in USD is $70,000 - $86,000

• Benefits include: wellness stipend, professional development, co-working space coverage, generous pension contribution and more.

For more information about working with us at Climate Catalyst, including compensation and benefits, visit our website.

Diversity at Climate Catalyst

Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on this is to build a diverse team composed of individuals with varying backgrounds, experiences, and perspectives. We encourage applicants from historically marginalised and currently underrepresented groups in the climate movement to apply.

Equal Employment Opportunities

Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veteran status, or any other basis protected by applicable law.

How to Apply

To apply, please upload a cover letter of no more than one page outlining interest in the role and your CV to this application page.

Are you passionate about creating innovative virtual experiences that inspire people to take action for a healthier heart?

We are seeking a Senior Events Executive to lead the development and delivery of our Virtual Mass Participation portfolio. These fundraising products are designed to raise vital funds, build awareness, and encourage healthy habits.

 

About the Role 

 

You will play a crucial role in the development and continuous improvement of virtual products from start to finish. You will test, learn, and innovate to create compelling and supporter-focused experiences. Working closely with our Innovation team, you will help expand our growing portfolio of virtual fundraising products each year. 

You will collaborate with teams across marketing, digital, events, and supporter services to bring our virtual events to life and ensure they deliver strong return on investment. 

Key responsibilities: 

• Manage the full lifecycle of virtual mass participation products, ensuring they are engaging, impactful, and meet performance targets
• Use data and insight to drive continuous improvement and deliver the best possible supporter experience
• Work with colleagues across the organisation to plan, deliver, and evaluate all aspects of product activit
• Design and implement creative stewardship journeys that inspire and retain supporters
• Track financial performance and KPIs, ensuring accurate data is captured and used to inform decisions

About You 

As our ideal candidate, you’ll bring experience managing income-generating products from start to finish, ideally within product marketing, fundraising campaigns, or events. You have a strong understanding of marketing and fundraising principles, including insight, customer journeys, and multi-channel communications. You are confident managing projects with multiple stakeholders and have experience presenting to both internal and external audiences.

You are proactive, creative, and commercially aware, with strong analytical skills and experience in budget management. You are familiar with content management systems, email marketing platforms, and customer databases, and stay informed about emerging technologies and trends in the marketing and fundraising space. 

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About Us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits 

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process may take place in-person or virtually via MS Teams. Frist Stage Interviews are planned for the 25th July 2025.

Location: Haringey Refuge 

Salary: Unqualified: £28,255 - £29,913 per annum 

Qualified: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification - dependent on experience)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 22.5 hours per week

Contract: Fixed Term Contract (Until 31st December 2025 – with possible extension)

Closing Date: 25th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We have three refuges in Haringey and provide emergency accommodation to women and children fleeing domestic abuse and sexual violence.  We are there for women at a time of crisis and help families take their first steps to freedom and recovery.

About the Role

Do you enjoy working in a fast-paced environment where no day is the same This role requires using your initiative and proactive attitude than reactive.

You will also be working with women who are in trauma and can be in crisis requiring you to be empathetic but aspirational. You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across the three sites.  You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You will be expected to work in one of the three Refuges as part of your role

Job role tasks include:

• Support – Induction, Risk Assessments, Domestic Abuse, Mental Health, Benefits, Debt Advice, Move On, maintain accurate recording on Solace case management system and ensure regular reviews are carried out.
• Frontline delivery of support directly to service users.
• Repairs Identification/reporting/meeting contractors.
• Health & Safety – Basic observational H&S assessments and ensuring building compliance, flag risks in properties.
• Void inspections, basic void works – i.e. clean/clear, furniture, welcome packs. 
• Service Users Arrears & HB Claims and benefits - Identify arrears of concern & raise to Service Manager.
• Helping service users understand housing benefits/welfare benefits that are available to them. 
• Initial Safeguarding Reports.
• Deliver Clear Outcomes – contractual deliverables or Solace standards.
• Multi agency working involved with Service Users.
• Support service user to access other community services.
• ED&I Awareness-needs for SU’s including organising EDI activities.
• Promoting SU involvement activities.

Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.  An in depth understanding of the needs of women and children from a diverse background is essential. 

You will have experience of managing risk and following case management procedures to meet the needs of the client group, with the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.

You should have an understanding of the homelessness process, either professionally or personally. You will also have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.

MAIN DUTIES:

1. To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
2. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
3. Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
4. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
5. To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
6. To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.
15. To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
16. To undergo a minimum of 12 hours of professional development each year.  To foster an atmosphere of continuous learning and development.
17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

 

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4-day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and specialist knowledge to work alongside Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside Girls and Young Women who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

This role is primarily home-based with opportunities nationally. Ability to travel long distances to attend client meetings across England is essential.

MAIN DUTIES:

1. To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.

   Please note: some assessments will be completed virtually via videoconference whereas others are completed in-person. Applicants will need to be comfortable with both working from home and also regular long-distance travel to assessment meetings across England and Wales (including overnight stays where necessary), often with only two or three days’ notice.

2. To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
3. To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
4. To support the casework team from time to time in the preparation of submissions which will be presented to relevant Integrated Care Boards and NHS England panels.
5. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
6. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.

13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.

14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.

15. To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.

16. To undergo a minimum of 12 hours of professional development each year.  To foster an atmosphere of continuous learning and development.

17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

 

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

We're looking for a kind, compassionate and resilient Support Worker to join our Young People's service in Ealing.

£28,808.00 per annum, working 40 hours per week.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.

Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.

We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.

As a Support Worker, you'll provide direct, day-to-day support to young people, helping them develop essential life skills, manage their mental health, and build independence. You'll assist with practical tasks such as meal preparation, budgeting, attending appointments, and maintaining a healthy routine. You will encourage participation in social, vocational and community activities, and help young people feel comfortable and confident in their environment.

* Build supportive, trusting relationships with young people and help create a positive, welcoming atmosphere.
* Work proactively with other members of the team to manage the service caseload and carry out necessary administrative tasks.
* Conduct keywork sessions as required, using creative and engaging approaches to help young people achieve their Support Plan goals.
* Work collaboratively with young people to assess and manage risks, supporting positive risk-taking and shared decision-making.
* Provide practical support with daily living activities, such as budgeting, cooking, shopping, and helping to establish healthy routines.
* Support young people to maintain a safe and healthy living environment, including assistance with cleaning and personal hygiene where needed.
* Assist in the recording and reporting of incidents, ensuring accurate and timely documentation.
* Manage referrals, complete assessments, and ensure all relevant paperwork is up to date.
* Develop effective working relationships with partner organisations to improve service outcomes.
* Adhere to lone working protocols and maintain high awareness of health and safety for yourself and colleagues.
* Involve young people in shaping the design, development, and delivery of the service.
* Encourage and support young people to pay rent and manage their finances responsibly.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Ability to advocate for young people in a variety of professional and community settings.

* Values working collaboratively with young people to ensure the service truly meets their needs.

* Understands the impact of individual context, including experiences of trauma and adversity, on young people's lives and mental health.

* Culturally aware and respectful of the different ways people make sense of their experiences and distress.

* We welcome applications from people with lived experience of the challenges this service supports, such as mental health difficulties or experiences of trauma.

* Encourages and supports young people's involvement in local activities and community life.

* Approachable, open, and friendly in behaviour, helping to create a safe and welcoming environment.

* Recognises the importance of both one-to-one work and working as part of a group or team.

* Confident in completing regular paperwork and maintaining good organisation.

* Flexible and able to adapt to changing circumstances in a dynamic, diverse environment.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

Location: Bexley Refuge

Salary: Unqualified: £28,255 - £29,913 per annum (dependent on experience)

Qualified: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Until 31st March 2026 –with possible extension)

Closing Date: 18th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

We have three refuges in Bexley, which provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. We are there for women at a time of crisis and help families take their first steps to freedom and recovery.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

About the Role

You will provide advice and support to women who have experienced domestic abuse in a refuge setting, across two sites. You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.

As part of both roles, one of the job posts will be located in one refuge, with the other job post located across three refuges.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.

You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.

You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

Outside of this, you will have excellent administrative and time management skills and the ability to effectively manage a caseload.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Title: Independent Gender Violence Advocate (IGVA)

Location: The GAIA Centre (Lambeth)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as an IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence). The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

Closing Date: 09:00am 5 August 2025

Interview Date: 14 and 15 August 2025

At Samaritans, we’re dedicated to reducing suicide and supporting those who need us most. We’re looking for a Trust and Grants Fundraiser to join our team and play a crucial role in securing funding to deliver life-saving services.

​

• £35,000 - £38,000 per annum (full time) 

• Full time or part time hours considered (full hours is 35 hours per week)

• Permanent contract

• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. 

• The team currently works from the Ewell office one day a week (Tuesdays). 

• We are passionate about flexible working, talk to us about your preferences.

​

Why Join Us?

• Be part of a supportive, ambitious, and collaborative fundraising team.

• Help secure significant grants to deliver impactful programmes.

• Enjoy a flexible, hybrid working environment.

​

Keen to learn more about the role?

Watch this video from our current Trust and Grants Fundraiser, Aine. 

​

About the Role

As our Trust and Grants Fundraiser, you’ll lead on generating income from high value grants.  Focusing on developing our high value trust portfolio, the role will mobilise funders in order to generate funding to support Samaritans strategic projects nationally and the Samaritans Branch Network.

​

Your responsibilities will include:

• Bid development and writing

• Supporter care and stewardship 

• Financial Management

​

What We’re Looking For

• Proven experience in creating and delivering applications to funders and successfully securing high value (5-figure+) grants

• Experience of managing a portfolio of funding relationships and understanding of funder grant management requirements

• Excellent knowledge and understanding of the application / bid process for large grants. 

• Excellent communication, storytelling and presentation skills, both verbal and written.

​

Job Description is here

​

Why Samaritans?

We value diversity and inclusion and are committed to supporting our employees to thrive. By joining us, you’ll be making a real difference in the lives of others while developing your skills in a positive and forward-thinking environment.

​

Working at Samaritans

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

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Being Inclusive

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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We’re committed to equity, diversity and inclusion and warmly welcome applications from people of all backgrounds and lived experiences. Samaritans is a place where your voice matters. We also recognise the value that people with lived experience bring to our work.

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Application 

If this sounds like the opportunity for you, please upload your CV and answer some application questions.  Applications close at 9 am on 18 July, with video interviews taking place after 23 July. 

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Application Questions include;

1. Tell us about your experience and track record in creating and delivering applications to funders and successfully securing high value (5-figure+) grants. 250 words max

2. What interests you about Samaritans and the cause? What do you think makes us compelling to a funder? 250 words max

3. Tell us about your experience in managing a portfolio of funding relationships you’ve your understanding of funder grant management requirements. 250 words max

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We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Apply now and help us create a future where fewer people die by suicide now and help us continue to be there for people when it matters most.