Learning and development manager jobs in westminster, greater london

Royal Trinity Hospice is embarking on an exciting transformation in how we deliver HR operations services. As part of this transformation, we’re introducing a new HR Business Partner model and we’re looking for a forward thinking HR Business Partner to help bring it to life.

This newly created role comes at a pivotal time for our organisation. You’ll play a key role in embedding the HR Business Partner approach, working closely with leaders and teams to drive strategic change, enhance the employee experience, and ensure our people practices align with our mission and values.

We’re looking for someone with a strong grasp of both the technical and strategic aspects of HR, someone who can spot underlying challenges, influence outcomes, and deliver practical, people focused solutions. Your ability to build trusted relationships, be visible, communicate with clarity, and collaborate across the organisation will be essential to your success.

If you're excited by the opportunity to help shape the future of HR at Royal Trinity Hospice and believe you have the experience and drive to make a meaningful impact, we would love to hear from you.

As the Senior HR Business Partner, you will:

• Partner with the organisation to deliver an effective HR Business Partnering that is focused on proactive approach and solution.
• Lead and deliver effective HR operations, ensuring systems and processes are efficient and aligned with organisational goals.
• Oversee all aspects of HR operations, including employee relations (ER), recruitment, workforce management and Change Programmes.
• Collaborate with senior leadership on workforce initiatives and contribute to organisational development projects.
• Utilise analytics to inform HR decisions, measure the effectiveness of HR programmes, and drive continuous improvement.
• Lead on the development, implementation, and periodic review of policies to support organisational effectiveness, compliance, and strategic priorities

Benefits:

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

To discuss the role with the Director of People or arrange a site visit, please contact Helena O’Donnell, HR Advisor

Closing date: Sunday 9 November 2025

Interview date: Wednesday 19 November 2025

Location: Waltham Forest

Salary: Unqualified Applicants £28,255 - £29,913 per annum

Qualified Applicants £29,923 - £32,623 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Fixed Term Contract (Until 15th January 2027)

Closing Date: Monday 10th November 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Duty Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Waltham Forest Advocacy & Support Services provide free and confidential support to survivors of abuse within the community. The teams are made up of professional staff offering short to medium term support to women and men affected by domestic and sexual violence in the community. Our team offer information, advocacy and specialist services to increase safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, legal options, reporting to the police, help around child contact, benefits and financial advice. As part of the support, we also ensure survivors can access therapeutic support via the Waltham Forest Therapeutic Marketplace. 

About the Role

An exciting opportunity has arisen in this busy team for a Duty Worker.  The successful candidate will be responsible in dealing with all incoming referrals and queries to the Advocacy Service. The role will involve processing all referrals, liaising with professionals, establishing initial contact as per the service’s contract requirement. The process of initial contact will involve completing a Safe Lives risk assessment, assessing the service user’s practical and therapeutic needs and supporting with any urgent needs that arise during this contact. Additionally, the duty worker will make appropriate referral out, this includes MARAC and complete adult and child safeguarding referrals where required in line with Solace’s policies and procedures. The Duty Worker will maintain and manage any waiting list and will work closely with all members of the team in relation to the allocation of cases and case updates.

About You

Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children, and experience of working with women who have experienced domestic and/or sexual abuse. It is essential that you have experience of using Office Excel and case management system. You will also have excellent verbal and written communication skills.
 

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.

This is an exciting time to join an expanding social media team. The successful candidate will be working across two charity brands, Rethink Mental Illness and its partner charity Mental Health UK.

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!

Position: Digital Content Creator

Location: Agile (required to work from the London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary: £30,880 (£33,880 inclusive of London Allowance)

Contract: Permanent

The Role

The objectives of the Communications and Campaigns team are to increase the public profiles of Rethink Mental Illness and Mental Health UK, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities. 

A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.

You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.

Main duties include:

• Creating shortform video content
• Project manage the production of video content for social media campaigns
• Ensure that the charity showcases its advice, information, programmes and services through shortform content.
• Champion and promote the brands, including their tone of voice, in our creative content.
• Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
• Analyse the performance of video content
• Help the team keep up with social media trends, spotting opportunities

About You

A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.

You will also have experience of:

• Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
• Being a brand guardian and supporting others to use brand and tone of voice guidelines.
• Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.

About the Organisation

Rethink Mental Illness is the leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”

Mental Health UK, Rethink Mental Illness’ charity partner, challenges the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.

In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Mind in Croydon is seeking to recruit a full time Independent Mental Health Advocate (IMHA)  to join our small, dedicated team of Independent Mental Health Advocates working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.

This role is suitable for a fully qualified Independent Mental Health Advocate (IMHA) with a proven ability to support people under the Mental Health Act. We are not considering trainee positions at this time.

In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

SALARY: £30,404 per annum
plus pension contributions (above 4% by salary sacrifice.

REPORTS TO: Advocate Service Manager 

TERM: Permanent, subject to funding, full time (36 hours pw)

BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.

This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.

We are recruiting for a IDVA to join our team in Wandsworth and Richmond; the scope on this job involves….

Job Title: IDVA

Location: Wandsworth and Richmond
Salary: £28,857.12 per annum
Contract type: Full-time, Permanent

Hours: 37.5

Refuge is recruiting Independent Domestic Abuse Advocates for our new service in Richmond and Wandsworth to focus on supporting survivors of all forms of abuse.

As an Independent Domestic Abuse Advocate, the post holder will provide high quality independent advocacy. The job involves ensuring that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

We are looking for someone who is passionate, committed and cares about the work Refuge undertakes. Candidates will be expected to demonstrate an in-depth knowledge of domestic abuse and the impact this has on survivors and their children. They will be able to work under pressure to effectively manage risk and provide needs-led support to clients with a variety of support needs.

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.  This is an opportunity to join a brand-new service and improve the local multi agency partnership to recognise, reject and respond to all forms of gender-based abuse.

Closing date: 9.00am on 21 November 2025

Interview date: 1 & 2 December 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

About the role

As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.

Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.

Applicants should have

• Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
• Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
• Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
• An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays.
• Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
• Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.

What you should expect from us

• Salary: £27,248 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

First Stage Interview 

Shortlisted candidates will be invited to attend an interview at our Head Office

Second Stage

Successful candidates will then attend the second stage interview at the home they have applied for.

We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Position: Marketing & Product Lead (Maternity Cover)
Hours: Full-time (35 hours a week)
Contract: Up to 12 months fixed term contract (maternity cover)
Location: Office-based from London with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
You’ll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

In this role, you'll oversee the delivery of our marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.

You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.

A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.

Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.

Please note this is a fixed term contract for up to 12 months

Closing date for applications: 9:00 on Wednesday 12 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We’re looking for an enthusiastic, creative and organised Events & Fundraising Officer to join our small, dedicated team. Working closely with the rest of the Events & Fundraising team, you’ll help deliver and grow LLST’s fundraising events across London and the South East, including the London Legal Walk, Regional Legal Walks, Great Legal Bake, and Great Legal Quiz, as well as manage our third party challenge events. You will help to engage our supporters and large database in the legal community to generate fundraising.

You will play a vital role in the planning and organising of LLST’s flagship London Legal Walk, bringing together over 19,000 members of the legal community to walk 10km through central London and raise vital funds for over 100 free legal advice charities.

The role involves coordinating event logistics, managing supporter journeys and communications, maintaining our online presence, spreading the word about the importance of the work we do, and helping to develop our fundraising strategy. You’ll also line manage the Events & Fundraising Assistant and play a key role in maintaining LLST’s excellent reputation.

This is an exciting opportunity for someone passionate about social justice and events who’s ready to make a tangible impact while building their career in the charity sector. We offer a supportive, collaborative working environment with hybrid working and opportunities for professional development. Some evening and weekend work will also be required.

Due to the urgent need to fill this post, we will be shortlisting applications as they are received and may invite candidates to interview before the closing date. We will only shortlist applicants with two weeks' notice.

The Interim Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.

What you'll do: 

• Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
• Drive continuous service improvement and foster collaboration across teams and partners.
• Build and maintain strategic relationships with key stakeholders to enhance service delivery.
• Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance. 

See the job pack for full details.

About the Role 

Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.

We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.

This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.

Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

About the Charity 

We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Key Responsibilities 

1. Operational Oversight and Delivery 

• Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
   
• Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements. 

• Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
   
• Management and maintenance of the Salesforce system.
   
• Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers). 

• Lead audits and evaluations to ensure service effectiveness and continuous improvement. 

2. Governance and Compliance (working with CEO) 

• Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety. 

• Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards. 

• Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO). 

• Provide assurance to the CEO and Board on compliance and operational risk. 

3. Financial Stewardship and Operational Management 

• Support the CEO in ensuring financial sustainability. 

• Oversee day-to-day budgeting, financial reporting, and grant management. 

• Ensure timely processing of payments, payroll, and contracts. 

• Support income generation through sound financial planning and operational oversight. 
   
• Review all processes, procedures & delegations and suggest updates as necessary.

4. People and Organisational Development 

• Support the CEO to recruit and induct staff.

• Work with CEO to oversee HR matters including performance management (with HR support). 

• Prioritise staff wellbeing, engagement, and professional development. 

• Support the CEO in succession planning and building organisational resilience. 

5. Service Quality and Improvement 

• Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback. 

• Monitor performance and report on impact to CEO and trustees. 

• Drive operational improvements and support the development of new initiatives. 

6. Insight, Data, and Continuous Improvement 

• Collect, analyse, and report operational data to support decision-making. 

• Oversee monitoring, evaluation, and audits to ensure accountability and learning. 

• Support research and innovation projects by ensuring operational systems are robust and effective. 
• Work with the board & CEO to review all processes, procedures & suggest updates as necessary.

 Person Specification 

About you

You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.

You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.

You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.

Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.

Essential 

• Proven experience in operational leadership and management

• Strong knowledge of people management practices, compliance, safeguarding, and data protection. 

• Experience of managing budgets and overseeing financial systems. 

• Strong line management and team development, with the ability to lead staff and volunteers. 

• Excellent communication and organisational skills. 

• Ability to balance strategic thinking with hands-on delivery. 

• The ability to lead through change and embed new ways of working effectively. 

• Commitment to the mission and values of the charity. 

Desirable:

• Experience in a small charity or nonprofit organisation. 
• Experience of charity governance
• A relevant qualification in safeguarding, HR, or data protection
• Experience managing Salesforce or similar CRM systems

Why Work With Us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Shape the future of the organisation at a pivotal stage of growth.
• Take on a broad and varied leadership role with the chance to influence across all areas.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.

Welfare Rights Adviser 

Department - Support hub

Salary £32,445 per annum ( £19,467 pro rata for part time) 

Hours of work 22.5 hours a week over three days.

Base Hybrid working for the foreseeable future with regular attendance to the office at least 2 days week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub

The role

The welfare rights adviser will report to the welfare rights supervisor.

The welfare rights adviser  will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate. 

Experience as a welfare rights adviser, including managing your own casework, is essential when applying for this role.

Principal accountabilities / responsibilities: -

Welfare rights advice and casework

· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.

· To work at least two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity office

· To provide advice and support primarily on welfare benefits and housing matters (that do not require a solicitor).

· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.

· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.

· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.

· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.

· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.

· As part of this role, there may be some advice given to NHS staff.

· There may also be some involvement in new advice projects

· There will also be some triaging new referrals as part of this role

The team

The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life. 

We are here to transform patient experience and staff experience and change lives for the better.

We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.

We are proud to hold the Advice Quality Standard (AQS), recognising us as well-run legal advice service, operating within social welfare law, and committed to social justice. 

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

•  CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday 10 November 2025, 12 noon.

Interview date: Wednesday 19 November  2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Administration and Events Officer

Salary: £29,564 per annum (pro rata)
Contract: Part-time (0.8 FTE), six-month fixed-term (with the possibility of extension)
Hours: 30 hours per week, worked over four days (to be agreed)
Location: Home-based (fully remote) with occasional UK travel required
Driving licence and access to a vehicle required

The 15 UK National Parks are among Britain’s most cherished landscapes — places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises.

Prospectus is proud to be supporting our client in the search for an Administration and Events Officer to provide vital operational and events support to their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family’s impact, resources, and influence.

As Administration and Events Officer, you will play a key role in supporting our client's operations and event delivery across the UK’s National Parks. You’ll help keep systems running smoothly, coordinate meetings and events, and provide administrative support to the wider team and the Management Board.

About the role
In this role, you will:

• Provide operational and administrative support to the Head of Operations, Management Board, and wider team.
• Manage CRM data, process invoices and expenses, and coordinate travel and meeting logistics.
• Support the planning and delivery of events — from venue research and supplier liaison to guestlist management and on-the-day coordination.
• Assist with Board administration, diary management, note-taking, and general operational communications.
• Contribute to smooth team operations by maintaining accuracy, efficiency, and excellent communication.

About you
You will be a self-starter with exceptional organisational and communication skills, experienced in supporting busy teams and coordinating events. You’ll be confident using Microsoft 365 and CRM systems, have strong attention to detail, and be comfortable working with sensitive information.

You’ll enjoy helping colleagues stay organised and effective, thrive in a remote working environment, and have a collaborative, flexible approach to your work. A full UK driving licence and access to a vehicle are required for occasional travel across the UK.

Why join NPP?
You’ll be joining a small, supportive, and ambitious team dedicated to growing the impact of the UK’s National Parks. The organisation offers:

• 25 days’ annual leave plus 8 public holidays (pro rata)
• Flexible working and wellbeing support
• Company pension scheme
• Learning and development opportunities

As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we’ll provide the full job description and arrange an introductory conversation.

Nature-based Solutions Officer

Salary: £31,926 per annum
Contract: Full-time, six-month fixed-term (with the possibility of extension)
Location: Home-based (fully remote) with occasional UK travel required
Hours: 37.5 hours per week (option for four days per week)
Driving licence and access to a vehicle required

The 15 UK National Parks are among Britain’s most cherished landscapes — places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises.

Prospectus is proud to be supporting our client in the search for a Nature-based Solutions Officer to join their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family’s impact, resources, and influence.

The Nature-based Solutions (NbS) team helps identify, develop, and deliver projects that restore nature and attract at-scale private investment through award-winning initiatives. This role will play a key part in growing the pipeline of nature-led projects across the UK’s National Parks, supporting project development and collaboration with a range of partners.

About the role
As NbS Officer, you will:

• Manage and monitor the NbS project pipeline, gathering and analysing data and reports.
• Build strong relationships with project teams across the 15 National Parks.
• Support the development of tools such as GIS mapping to enhance data management and insight.
• Assist with event planning, stakeholder meetings, and knowledge-sharing activities.
• Contribute to research and horizon scanning for funding and investment opportunities.

About you
You will be a highly organised and collaborative individual with excellent communication and analytical skills, strong attention to detail, and a genuine passion for nature recovery. You may have experience working in land management, an environmental NGO, or a similar setting, and ideally some exposure to nature-based solutions or environmental projects.

You’ll thrive in a remote working environment, able to manage your time effectively, and will bring an enthusiasm for the mission of the National Parks. A full UK driving licence and access to a vehicle are required for occasional travel across the UK.

Why join NPP?
You’ll be joining a small but ambitious and supportive team that’s helping shape the future of nature recovery and sustainable investment across the UK. The organisation offers:

• 25 days’ annual leave plus 8 public holidays
• Flexible working and wellbeing support
• Company pension scheme
• Learning and development opportunities

As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we’ll provide the full job description and arrange an introductory conversation.

Fixed Term, Full time  

Circa £40,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

Working at the Fund means you can play your part in changing the lives of people who serve or have served in the RAF and supporting them some of lives challenges.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join The RAF Family and play your part in making a difference.

Respite and Care Executives play a significant role in enabling our beneficiaries to continue to be independent for as long as possible and when/if they require formal care, they can support them during this time too. They work closely with the Advocacy Team and the Friendships and Connections team to ensure that all their needs are met.

We are looking for a candidate to cover Maternity Leave for 14 months. They will work alongside the current post holder and the other team members for 2 months to learn the role and take over existing cases. They will form part of the existing Respite, Care and Advocacy Team and work closely with other members of the team as well as other colleagues in the Operations Directorate (mainly Welfare).

An articulate communicator with IT skills suited to working in a paperless environment, you must be able to demonstrate an ability to relate to people of all ages as well as professionals such as external case working organisations, RAF stations, care providers, those who have lasting power of attorney (LPA). You must have an understanding of the social care system and the Mental Capacity Act.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 12th November 2025, 5:00pm. Preferred start date will be early December.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Basic DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).