Learning and development manager jobs

Outreach and Admissions Officer
Salary: £30,000 per annum
Based: Cambridge
Hours: Average at 36.25 per week – This will be an annualised hours contract, allowing the job holder to work flexibly.
Contract: 24 Months

The Role

We are seeking to appoint an Outreach & Admissions Officer who will work to increase the numbers of strong applicants to the College and University from underrepresented backgrounds, and support them in applying to Cambridge. The role holder will build on current successful projects as well as being encouraged to identify and develop new initiatives which align with the College’s strategic vision for outreach and admissions. This will involve organising, delivering, and evaluating widening access and recruitment activities in College, in schools, and online and will include one-off events as well as sustained intervention.

About Us

Clare is the second oldest of the 31 Colleges in the University of Cambridge. Regarded as one of the most progressive and informal, Clare is renowned as a College that achieves academically at the highest levels, whilst also being welcoming, forward-thinking, and inclusive.

Located in the heart of Cambridge city centre, the College is extraordinarily beautiful and famed for its gardens on “the Backs” (the famous backs of the Colleges that overlook the River Cam). Clare’s Old Court, a Grade I listed building, is the centre of the College and is unique among the ancient Cambridge Colleges in having maintained its architectural integrity over the course of its history.

Salary and Benefits

The salary for this role is £30,000 per annum. The contract is offered on annualised hours for 24 months. In addition to the salary, you will be entitled to a free lunch when working in College, membership of a defined contribution pension scheme, and access to an employee assistance programme and cash healthcare scheme.

The closing date for applications is Tuesday 12 August 2025 with interviews being held at Clare on 22 August 2025.
Please note: The College reserves the right to close the vacancy earlier if we find the right candidate.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Clare College is an Equal Opportunities Employer.

Clare College is committed to treating all job applications on their merit irrespective of sex, race, disability, sexual orientation, religion or belief, age, marital status or civil partnership, pregnancy/maternity or gender, where any of these cannot be shown to be a requirement of the job concerned. Recruitment, selection and promotion procedures will be monitored to ensure that individuals are selected, promoted and treated on the basis of their relevant merits and abilities.

No agencies please.

Headway Gloucestershire was established in 1987 and since then we have been working to make a positive difference to the lives of adults with an acquired brain injury. We provide specialist recovery support and respite through our centre based Day Service and outreach support through our Community Links Service. We provide group and one to one sessions to support individuals.

Open every weekday, Headway House is at the heart of Headway Gloucestershire.  We provide a structured programme of activities for individuals to choose from. Our programme is designed to support participants to work toward their own recovery goals and gain insight into strategies that support individuals to manage the physical, cognitive, sensory, emotional and behavioural outcomes which can occur following an acquired brain injury. Peer group sessions enable us to harness the recovery benefits of peer contact and support.

We have been successful in receiving three years of funding to deliver services in up to five locations in Gloucestershire and are recruiting a part-time Support Worker to support the delivery of our Hubs – to meet and support the recovery needs of individuals with acquired brain injury in their community. The Support Worker will be responsible for the delivery of group sessions designed to support individuals with acquired brain injury work toward their recovery goals. Responsibilities include: -

• To deliver professional, impartial, enabling and outcome focused support to Individuals with acquired brain injury. To provide support for clients with complex needs to support their recovery, wellbeing, independence and autonomy.
• Supporting the Hub Lead to schedule, develop and deliver sessions.
• Provide Key-working to individuals: - to use an enabling approach to support individuals to plan and work toward their recovery goals ensuring that planned activities are delivered and support is tailored to meet the needs of each individual survivor to maximise our contribution to their recovery.
• Providing cover at Headway House where required.
• Ensure that safeguarding training and understanding is kept current and that individuals are safeguarded.

Primarily carrying out the role in community Hubs, you will work to clearly established quality standards. You will be joining a motivated and dynamic team of staff and volunteers working to making a difference to individuals with acquired brain injury in Gloucestershire.

The successful candidate will demonstrate: -

• A commitment to continuous improvement
• A person centred and collaborative approach
• Will be self-motivated and be able to independently carry out and manage tasks.
• Knowledge about the causes and outcomes of acquired brain injury, the recovery and rehabilitation pathway and the issues that individuals can experience.
• A commitment to inclusivity, participation and involvement of individuals accessing the service.
• Actively ensures individuals are safeguarded.
• A flexible approach to working across multiple locations.

We welcome applications from candidates who have transferable skills and will provide full training. A driving license and own transport is required for this role.

Please see the job description for further information.

Closing date for applications – 5pm Friday 1st August 2025.

If you’re interested, please click the 'apply now' button!

Community Fundraising and Partnerships Coordinator (Full-Time or Part-Time)

Charity People are thrilled to be partnering with All People All Places (APAP) in their search for a new Community Fundraising and Partnerships Coordinator; this is a newly created role that will lead on building meaningful relationships across the local community to generate new income and increase engagement.

"All People All Places is a small, locally focused homelessness charity working across Enfield and Haringey. We provide vital services including a day centre, advocacy and casework, and a small year-round night shelter. We work in close partnership with local agencies and are a trusted gateway service for those facing homelessness. This role is key to helping us grow our reach and impact through community-driven support."

George Dunstall CEO, All People All Places

This is a brilliant opportunity to join a mission-led organisation tackling homelessness as it presents locally. You'll lead on community fundraising and engagement, working with schools, faith groups, local businesses and individuals to inspire support and deliver impactful campaigns.

Contract: 12-month fixed term (with view to permanent extension)

Location: Hybrid - Home, Office (Enfield), and Local Communities (Edmonton, Enfield)

Hours: FT or PT 3 or 4 days per week (0.6-0.8 FTE)

Salary: FT £34,000-£38,000; PT 0.6 £20,400-£22,800 PT 0.8 £27,200-£30,400

Benefits:

• 26 days (pro-rata) annual leave plus bank holidays
• Wellbeing fund for hobbies or self-care
• Training and development budget
• Cycle to work scheme and travel card loan
• 5% employer pension contribution

This new role will be at the centre of community fundraising; building relationships, coordinating events, and delivering campaigns that raise awareness and income. You'll also lead on the development of APAP's annual fundraising campaign and support the upcoming rebrand and communications strategy.

Key Responsibilities

• Build and manage relationships with community groups, schools, and local businesses.
• Lead and develop community fundraising activities, events and opportunities.
• Develop and deliver APAP's annual fundraising campaign.
• Create engaging content and stories to showcase impact.
• Steward donors and fundraisers with warmth and professionalism.
• Taking a lead on organisational communications and developing targeted communications to reach existing and new audiences.
• Collaborate with the CEO and wider team to align fundraising with strategic goals.
• Develop a variety of relevant resources for use across different audiences
• Develop, implement and monitor 'supporter journey' processes.

Top 3 Priorities for the First 6 Months

• Develop and deliver a refreshed annual fundraising campaign.
• Build a network of community supporters and local partnerships.
• Embed new branding and messaging into community engagement and communications.

About You

We're looking for someone with proven experience in community fundraising and engagement, someone who can build trusted relationships across diverse stakeholder groups and communicate with clarity and warmth. You'll be confident managing multiple priorities independently and bring creativity and energy to campaigns and supporter engagement. Experience with Canva or similar design tools is a plus, as is familiarity with fundraising regulations, or a willingness to learn.

If this role inspires you to make your next career move, please get in touch with Kevin at Charity People to find out more about how to apply.

Closing Date: Friday 1st August 2025

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

To coordinate and deliver fundraising activity and fulfilment for the charity. We fundraise to enable us to support more people across Doncaster, through our key themes of work, while also reacting to the local needs of our community. The position will work on events, regular giving and grant applications, amongst other business needs.

• Deliver and coordinate key fundraising events and activities.

• Work with our Marketing & Communications Officer to increase our supporter base, raise the profile of the charity and increase income generation opportunities.

• Develop partner relationships with corporate and funding partners, maximising the opportunities and building sustainable working.

• To work on grant funding opportunities for delivery, resource and equipment through bid writing or grant application.

• Work with our Marketing & Communications officer to develop case studies and reports for funders, partners and fundraisers.

• Ensure all fundraising is carried out in accordance with Charity Law and our own internal policies and procedures.

• To keep and develop accurate mailing/donor lists in line with GDPR regulations.

• To coordinate and deliver event budgets.

• To ensure that all staff and volunteers are suitably qualified, DBS checked and adhere to health and safety and safeguarding issues in line with the wider policy and procedures.

• To fulfil all other partner safeguarding requirements and ensure that all necessary measures and processes are in place.

• Deal with enquiries and general day-to-day liaison with customers, colleagues and partners.

• Carry out general office duties including data recording, filing, photocopying, sending and receiving emails.

• Ensure all policies and procedures are adhered to.

• Active participation on continuing professional development and the appraisal process.

• To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

• To maintain the quality-of-service provision, regularly evaluating work and seeking to make improvements.

• Present a professional image when dealing with both internal and external contacts and partners, always acting in a professional manner.

• To be aware and comply with the Health and Safety at Work Act.

• To carry out responsibilities with due regard to Equal Opportunities.

• To cover as and when required at other departments within the Club Doncaster Group.

• To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.

• Any other duties commensurate with the grade and falling within the scope of the post, as requested by the Chief Executive. 

Foundation office hours are Monday to Friday 9.00am – 5.30pm. There is an expectation to work some weekends & unsocial hours as deemed necessary, especially during event delivery times. 

Working Hours - 37 ½ hours per week 

The above-mentioned duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities, commensurate with the grading of the post, without changing the general character of the post. Club Doncaster Foundation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and employees to share this commitment. This role involves work with young people and vulnerable adults may be subject to an enhance DBS Check and clearance through The FA DBS system is required. As such this post is exempt for the Rehabilitation of Offenders Act (1974) and the applicant must disclose all previous convictions including spent convictions. 

Challenge Events Fundraiser

Ref: REQ004370

£30,535 a year

London, E15 2GW/Hybrid Working

(Please note that due to the nature of this role, at least one day a week in the office is required.) 

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information please visit our website.

We are looking for a Challenge Events Fundraiser to join our team at Scope.

As the Challenge Events Fundraiser, you will support the Challenge events team in delivering Scope’s Challenge events Fundraising strategy. This is a busy role in a small team.

The role

The role has a combination of responsibilities across product management and challenge event fundraising.

You will:

• be responsible for end-to-end management of some fundraising events and products in the portfolio.
• manage relationships with individuals, groups and organisations fundraising for Scope.
• have a stewardship focus and put our supporters first when developing supporter journeys or materials.
• provide administrative support to the team, assist in the innovation and growth of our challenge events programme as well as event logistics and stewardship.

About you

This is a busy role in a small team. So, we need someone who is comfortable juggling multiple priorities and working with many stakeholders.

You will:

• have experience in fundraising, ideally in challenge events or similar.
• have experience in developing stewardship and engagement communications.
• have a basic understanding of fundraising principles and practices, including fundraising compliance and data protection.
• have experience in managing projects to meet deadlines. Ideally within a challenge events setting.
• be creative, collaborative and organised.
• be able to work efficiently in a busy environment, deal with conflicting priorities and manage own workload.
• be passionate about supporter experience and raising funds to enable Scope to continue the work that we do.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Closing date for applications: 11:59pm GMT, Wednesday 30 July 2025.

About The Role

Are you passionate about turning data into powerful insights that drive meaningful change? Do you have a knack for telling stories with data?

At Alzheimer's Society, we're seeking a Reporting Analyst to join our Data team within the Technology directorate. In this essential role, you'll shape how we gather, interpret and visualise data to support strategic decision-making across all directorates. From developing comprehensive reporting directories to conducting business analysis and building dashboards, your work will be instrumental in strengthening our mission.

This is more than just a reporting role. It's a chance to champion data-led thinking across the Society, prototype and build new solutions, and help ensure we deliver the right support, in the right way, at the right time. You'll work with passionate, values-led colleagues, applying your technical expertise whilst making a real difference to people's lives. 

About you 

You’re a confident and collaborative data professional who enjoys transforming complex information into clear, accessible insights. With a strong technical foundation and a proactive approach, you're able to work independently while building strong relationships across teams. You take pride in high-quality outputs and thrive in environments where your expertise can drive real-world impact. 

You'll have:

- Proven experience developing sophisticated operational and analytical reports using tools like Power BI or Tableau, tailored to varied audiences across multiple directorates.
- Strong SQL skills, with the ability to extract, transform and manipulate large datasets for analysis and reporting purposes.
- A good grasp of business analysis techniques to identify new data opportunities and deliver effective, iterative solutions.
- Experience with comprehensive testing approaches, including user acceptance testing and quality assurance processes.
- Excellent communication skills, with ability to explain technical concepts to non-technical colleagues and provide user training.
- Strong time management and attention to detail, with ability to prioritise requests and meet deadlines across multiple projects.
- Collaborative mindset, with confidence to guide, support and advise stakeholders at all levels whilst maintaining high data quality standards.
- Knowledge of GIS tools, such as ArcGIS would be advantageous but not essential. 

What you’ll focus on:

- Gathering requirements from across all teams and directorates, developing comprehensive reporting directories and sophisticated reports that maximise benefits for diverse user groups.
- Using SQL and business intelligence software to create accessible dashboards, data structures and report definitions for management teams across the organisation.
- Coordinating comprehensive testing of new data products, ensuring compliance with privacy-by-design principles and data governance policies.
- Assessing user experience of reports and analytics, demonstrating value through KPIs and prototypes whilst continuously improving accessibility and design.
- Providing training, guidance and ongoing support to colleagues on effective data use, quality practices and reporting tools.
- Supporting managers in liaising with suppliers and external agencies, whilst identifying procedural improvements and maintaining documentation.
- Spreading knowledge of data storage and usage, using business analysis techniques to identify better ways to utilise data across the Society. 

Deadline for applications is 23:59 on Sunday 27th July. 
Interviews begin week commencing 11th August. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help deliver our Skin Camouflage Service in South Wales

Job title: Skin Camouflage Practitioner Co-ordinator (Wales)
Hours: Part-time 22.2 hours / week (preference for 15.7 hours spread across 2-3 days per week, plus one 6.5 hour clinic day required (on either Tuesday or Friday).
Location: Hybrid: Mainly home based; one clinic day a week in Bridgend (Tuesday or Friday)
Travel required: Occasional – in Wales/England for meetings, training; quarterly travel to staff away day.
Contract: Fixed term for 22 months (with a view to becoming permanent, dependent on expected ongoing funding arrangement)
Salary: Range £28,227 to £30,819 per annum, FTE
Training: Changing Faces will provide on the job training. This will include an in-person three-day Skin Camouflage Course, followed by mentoring sessions over several weeks. This will include travel to England and involve some overnight stays. Travel and accommodation for training will be provided.
Benefits: 25 days annual leave, plus 8 bank holidays (pro-rated at 0.6 FTE). 6% pension contribution.
Criminal Records Check: Enhanced DBS check, with adult’s and children’s barred lists

Are you looking for a meaningful new challenge?

Do you want to make a real difference in the lives of people with a visible difference?

We are currently recruiting a Skin Camouflage Practitioner Co-ordinator (Wales) (0.6 FTE, spread across 3-4 days) to deliver and support our vital Skin Camouflage Service – a unique, life-enhancing service that helps individuals regain confidence and feel more in control of their appearance.

Main purpose of the role

Changing Faces are launching a brand-new pilot Skin Camouflage Service in South Wales. We’re looking for a dedicated and organised Skin Camouflage Practitioner Coordinator to help make it happen.

In this role, you will:

• Deliver in-person Skin Camouflage appointments, supporting people with visible differences
• Promote the service and build connections with local communities and health professionals
• Support the new service set-up, including clinics, documentation, and support the implementation of Welsh translations
• Coordinate and administrate appointments remotely and manage client enquiries
• Signpost clients to other Changing Faces services as needed
• Contribute to service development alongside the wider team

This is a unique opportunity to be part of a life-changing service while helping us grow our reach and make a big impact across Wales.

We are seeking a professional, empathetic individual with strong administrative skills and either experience or a talent in cosmetic artistry or colour matching. A background in nursing, therapy, or another healthcare role would be an advantage in the clinic-based environment.

Following training, the role will involve delivering one 6.5-hour weekday clinic per week. In this setting, you will provide Skin Camouflage colour matching, application, tuition, and guidance to individuals affected by a visible difference.

In addition, you will work 15.7 hours remotely across 2–3 weekdays. Working as an integral part of our Skin Camouflage team, administrating and co-ordinating a compassionate, professional service that makes a real difference in peoples lives.

Who We Are Looking For

• Fluent in English, both spoken and written, with first class communication skills to liaise effectively, clearly, logically, concisely and appropriately for the particular audiences. Additional fluency in Welsh would be desirable but not essential.
• Proven administrative ability, including the efficient use of administration systems, and confident use of the Microsoft Office suite, video conferencing tools, and CRM platforms (Salesforce experience is an advantage but not essential).
• Experience or natural talent in cosmetic artistry or colour matching, with an excellent eye for colour and visual detail.
• On clinic days; ability to lift and wheel camouflage kit (approximately 10KG). Ability to kneel, bend and hold cosmetic brushes to facilitate camouflage on differing body areas.
• Strong interpersonal skills, with the ability to listen empathetically and support vulnerable clients, while maintaining professional boundaries and emotional resilience.
• Good understanding of policies and procedures, particularly in relation to safeguarding, and a strong commitment to the safety and wellbeing of clients, staff, and volunteers.
• Excellent organisational skills and a systematic approach to work, with the ability to prioritise effectively between competing demands.
• Exceptional attention to detail, ensuring a high level of accuracy even when working under pressure.
• Experience of contributing positively in a busy, team-focused environment, showing strong collaboration and support for colleagues.
• A flexible, proactive approach with a willingness to learn, adapt, and suggest improvements to our service and organisational processes.
• Understanding of the importance of confidentiality and the ability to handle client data accurately and securely.
• A strong commitment to Changing Faces’ values, vision and purpose, with a passion for placing the voices of people with visible differences at the heart of all work.

If you are someone who is passionate, organised, and ready to contribute to a service that truly makes a difference, we would love to hear from you!

We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equality, we welcome applications from People of Colour/ BAME individuals.

About Changing Faces

Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.

People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.

We provide unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.

Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships.

Recruitment schedule: The closing date for applications is 4th August and interviews will be held on 14th and 15th August.
Please note that if a large volume of applications are received; applications may close early.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

This role is subject to an enhanced DBS check, with adult’s and children’s barred lists. Further information regarding this is available on our website.

We look forward to receiving your application.

No agencies please.

Energy Adviser

Ref: REQ004356

Fixed term contract until March 2026.

£25,563.66 a year

Leeds LS10 1JF or Home working

Full time, 35 hours a week

As Energy Adviser - Leeds you will manage a caseload of disabled households struggling with their energy and water bills, supporting, and empowering them over the phone. Customers in need of either more in-depth support, or support with water bills, will be referred to you by a separate team of advisers.

The hours for this role will be varied over shift patterns working (Mon – Fri. 08:30 – 16:30 or 09:00 – 17:00)

Location: Working at Scope's Leeds office (3 Brewery Wharf, Dock Street, Leeds, LS10 1JF)  and working from home around meetings.

About the role

In this role you will be:

· Reviewing and confirming details with the customer and conduct an assessment to fully understand their support needs

· Developing goal-based action plans that clearly show how the customers support needs will be addressed.

· Where needed, complete actions on customer’s behalf such as speaking to a supplier or submitting an application. Provide clear and detailed updates to the customer afterwards.

· Measure, record and track “distance travelled” for each customer in caseload and ensure that an evidence-based approach is adopted to recording the customer journey

· To work collaboratively within the team to provide support where needed to ensure KPI’s are achieved

· You will manage a personal caseload and provide practical advice that may be required for your diverse customer base

For more information about the role’s responsibilities, and the skills and experience required please visit our website.

About You

· You will have a strong background in a customer focused environment, preferably on a helpline and experience of communicating with difficult and complex information via telephone. 

· You will have the ability to communicate with a wide range of customers with an understanding of different needs and respond to these accordingly. You will have excellent communication skills, both written and verbal to be able to communicate with customers and colleagues in a clear, meaningful, and effective way.

· You will demonstrate effective person-centred listening, empathy, and probing skills to respond to underlying issues and assist customers to make informed choices.

· Be able to respond positively to change while being able to work effectively with conflicting priorities will allow to succeed within this role.

· It is essential that you have a good working knowledge of IT including Microsoft Office Products. Methodical, with excellent attention to detail when using databases.

· You will bring drive and enthusiasm to the role and can demonstrate that you care passionately about improving the lives of disabled people and their families and that you have a good knowledge of Energy and Utilities and have City and Guilds Level 3 in Energy Advice.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information please visit our website.

How to apply

Click the apply button and apply online via our website.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Wednesday 6 August 2025.

Employment Advisor

Ref: REQ004337

£28,911 a year

Ideally located close to Manchester, Leeds or London

Full time, 35 hours a week

Closing the Disability Employment Gap. At Scope, we know that disabled people who want to work can not only get a job, but they can stay in and progress in work. This is one of our goals under our strategy An Equal Future. To support this, we are recruiting 3 Advisers (2 permanent and 1 fixed term until March 2026).

Do you want to help people achieve their employment goals in a flexible, impactful way? Then this is a rewarding opportunity for an Adviser who is passionate about equality.

We are looking for Advisers (Employment) to join our team at Scope. You will work with customers to help them achieve their goals. We will celebrate every success along the way. We promote an inclusive culture where you can develop within your role.

If you thrive on making real change and value diversity, this is your opportunity to join us. Help us build an equal future - one customer, one job, one success story at a time.

Location: Based in one of our offices within Manchester, Leeds or Here East (East London). Hybrid working dependant on our customers’ needs.

There are 3 positions available - 2 permanent and 1 fixed term until March 2026.

About the role

You will be an experienced Adviser looking for a new challenge. You will empower disabled people to move into a job through our national Support to Work service. As part of this service, you may also support a caseload of customers to stay in work.

In these dynamic, hybrid roles, you will:

· Deliver one-to-one personalised advice, both online and in person

· Support customers with job searching, CV writing, application support and interview preparation

· Plan and deliver group employability workshops and training sessions

· Work with customers to identify their skills, strengths and career aspirations

· Help break down barriers to employment and build confidence

· Maintain accurate records and track progress to outcomes

· Deliver service KPIs to ensure the continued success of the service.

About you

You will have:

· Experience delivering employment support, advice or coaching

· Strong facilitation skills and confidence in delivering group sessions

· Knowledge of the barriers disabled people face in the labour market

· Excellent communication skills and a supportive, person-centred approach

· The ability to manage a busy caseload and adapt to changing needs

· A commitment to empowering disabled people

· Then come and join a team where your expertise and compassion make a difference

Based in one of our offices, you can work from home at times depending on customer need.

About Support to Work

Support to Work is a free service helping disabled people aged 16+ . Our Advisers provide personalised support to help customers develop their skills, confidence and employment opportunities.

This is your opportunity to support driving real change community by community.

Please make sure you explain in your application, with examples, how you can meet these important skills.

For more information about the role’s responsibilities, and the skills and experience required please use this Link to full job description.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information please visit our website.

How to apply

Click the apply button and apply online via our website

Please note that successful candidates will be subject to an enhanced DBS check.

Closing date for applications: 11:59pm GMT, Tuesday 5 August 2025.

Are you a proactive and detail-oriented individual looking to support the smooth running of essential financial operations? We are looking for a Billings Support Administrator to join our team and play a key role in supporting our billing and credit control processes.

Working closely with the Billings & Contracts Officer, you will assist in reviewing systems and identifying areas for improvement, helping us drive efficiency and accuracy in our operations. This is an excellent opportunity for someone who is enthusiastic, engaging, and passionate about delivering high-quality administrative support

This role is not open to sponsorship.

Duties and Responsibilities will include:

Sales Ledger & Billing

• Supporting the process of billing admin including interface with finance systems
• Monthly billing or as required according to CYP contracts
• Allocate received cash to invoices in the Finance system
• Ad Hoc invoicing

Help maintain an accurate billing sheet

• Pursue debts over 30 days
• Send out all copy invoices as and when required
• Proactively resolve issues and queries
• Ensure the month end cut off deadlines are met
• Ensure risk is identified and captured, assessed, adequately mitigated, and
• reported/escalated where appropriate

Education:

• A levels or equivalent

Experience:

• Credit control experience
• Experience of Microsoft Suite applications
• Experience building relationships with key stakeholders

Skills & Knowledge:

• Competence with Excel Spreadsheets
• Competent writing and reporting skills
• Be confident in carrying out reconciliations
• Ability to work as a self-starter but also as part of a team
• Attention to detail
• Persistent and assertive

Personal Qualities:

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.