Learning and development specialist jobs

Stonewall Housing is looking for a highly capable, grounded, and values-driven Senior Practitioner to join our Supported Housing team at a pivotal time of growth. This new leadership role will oversee the operational delivery of our LGBTQ+ supported accommodation services in Brighton and Eastbourne, helping residents to live safer, more independent lives.

This is a high-impact role that requires a resilient, proactive professional who thrives in complex environments. You’ll need emotional strength, sharp operational judgment, and a deep understanding of the barriers faced by vulnerable LGBTQ+ individuals with intersecting needs. We’re looking for someone who is solution-focused and tenacious, someone who brings warmth, professionalism, and purpose to the work, and isn’t afraid to roll up their sleeves, manage competing demands, and get the job done.

You will supervise a small team of specialist caseworkers while holding a caseload yourself. You’ll bring calm, thoughtful leadership, drive up quality and operational excellence, and support your team to work in a trauma-informed, person-centred way.

This role involves working across both our Eastbourne and Brighton locations, with regular travel between sites expected.

The advertised salary includes London Weighting. As such, you will be responsible for covering the cost of travel to London for our monthly all-staff meetings. If additional travel to London is required as part of your role, these costs will also need to be covered by you.

What You’ll Need

This role is for someone who is:
·     Resilient under pressure and thrives in fast-paced environments
·     Comfortable with complex cases and juggling priorities
·     Empathetic and LGBTQ+ informed, with excellent safeguarding instincts
·     A natural problem-solver and decision-maker who doesn’t need handholding
·     Someone who keeps boundaries clear, knows when to escalate, and when to lead from the front
·     Committed to trauma-informed, anti-oppressive working practices

Key Responsibilities

Leadership & Supervision

·      Lead, supervise and motivate a team of LGBTQ+ Supported Housing Caseworkers
·      Conduct regular supervisions, case reviews, and file audits in line with policy
·      Identify and address poor practice with clarity and compassion
·      Provide reflective supervision and annual appraisals focused on performance and wellbeing
·      Promote a team culture of learning, accountability, inclusion and mutual respect

Resident Support & Casework

·      Hold a reduced caseload of residents, delivering strengths-based housing support
·      Conduct risk and needs assessments, and co-produce personalised support plans
·      Collaborate with external agencies to meet residents’ health, legal, and housing needs
·      Provide support around housing sustainment, safeguarding, mental health and community integration
·      Offer crisis intervention and harm-reduction-based support where required

Operational Excellence

·      Monitor service delivery to ensure it meets quality standards and funder outcomes
·      Ensure timely and accurate recording, case management, and data entry
·      Contribute to service reviews, evaluations and the development of improved working practices
·      Support the Director of Services to innovate and expand the housing programme

Community and Partnership Working

·      Represent Stonewall Housing at key forums and community events
·      Build strong local relationships with statutory and voluntary sector partners
·      Promote the service and act as an LGBTQ+ housing champion in the region
·  Advocate on behalf of residents, particularly in relation to Part VII of the Housing Act, local allocations policies, and safeguarding frameworks

Person Specification

Essential Experience & Knowledge

·      Lived experience of being LGBTQ+, or significant professional experience working with LGBTQ+ people
·      Direct experience working in supported housing, homelessness or social care
·      Sound working knowledge of homelessness law (Housing Act 1996, Homelessness Reduction Act 2017)
·      Familiarity with Local Authority housing systems, allocations, and safeguarding processes
·      Experience supporting vulnerable people with multiple and complex needs

Essential Skills & Attributes

·      Calm, confident and resilient under pressure
·      Emotionally intelligent and values-led, with strong professional boundaries
·      Excellent organisational, planning and communication skills
·      Comfortable with change, fast-paced work, and a role where no two days are the same
·      Skilled at motivating others and leading with clarity, empathy and purpose
·      Competent in IT systems (Word, Outlook, Excel, case management software)

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave – 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

· BHSF health cash plan

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Director of Services, on john[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

Location: Rachel House, Kinross (flexible working is offered so can be a mix of onsite and homeworking)

Salary: £32,385 - £36,210 per annum (pro rata)

Contract Type: Permanent, Part Time 26.25 hours per week (0.7 FTE)

Closing Date: 20/07/2025 23:59

The Vacancy

“I recently joined the CHAS Family Support Team from a Local Authority role. It has been a great move! At CHAS, I have a manageable caseload, allowing me to spend quality time getting to know families and understanding how I can help them access the specialist support they need. I have the flexibility to manage my own time and achieve a better work-life balance.” — Claire Wilson, Family Support Team Leader

An exciting opportunity has arisen for a Child and Family Worker with special interest in Transitions to join the multi-disciplinary Family Support Team in the east of Scotland, based in Kinross.

Role Overview:

This position offers a unique chance to work alongside a highly motivated and skilled outreach team and in partnership with local services dedicated to providing care and support for babies, children, young people, and their families. You will play a key role in providing a comprehensive service to babies, children or young people with life-limiting conditions and their families, focusing on the co-ordination, development and delivery of service provision designed to assist with the issues related to the child or young person’s condition and the impact it has upon the wider family.

Why Join Us?

• Holistic, Person-Centered Care: Our teams provide exceptional, individualized care to children and families.
• Collaborative Environment: Work within a multidisciplinary team combining health, social, and medical expertise.
• Manageable Caseload: Benefit from a manageable caseload.
• Flexible Working: Enjoy a hybrid work environment. This role will involve onsite and home working and we are happy to discuss flexible working arrangements.
• Skill Development: Gain experience working in a rich, multi-disciplinary team.
• Supportive Culture: Be part of a supportive environment that encourages continuous learning and expertise development.
• Pension Scheme: Membership in the Local Government Pension Scheme (LGPS), administered by Lothian Pension Fund.

About You: We are looking for candidates who have:

• HNC in social care or equivalent relevant discipline
• Relevant experience in a Social Care setting working with children, young people and complex family situations where loss and change are prevalent
• Highly developed communication and negotiation skills with the ability to adapt support to meet individual family needs.
• The ability to work autonomously in a varied role.
• A full driving licence and access to a car. This role will involve very regular travel to and between a variety of sites including family homes and community sites. 

For more information and how to apply:

As a Child and Family worker with CHAS, you will provide vital support to children and families. If this sounds like you and you would like to be a key part in keeping the joy alive, we would love you to apply!

Please click apply and you will be asked to answer a couple of questions and submit your CV or complete our full application form. 

Provisional interview date of 31 July 2025.

This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £39,784 (non-London); £42,087 (London)
• 35 hours a week
• Maternity contract, up to 12 months fixed-term contract
• Hybrid variable role, based in our Bristol or London office once a week. Some further project-based travel may be required.
• Closing date: 9am, Monday 4 August 2025
• Interviews: week commencing 11 August 2025

Change lives in a life-changing career 

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

As the Brand and Creative Manager you will lead a team of two to collaborate with colleagues across the charity, external agencies and children and young people with cancer, and their families, to create and oversee the delivery of a calendar of content that lead to deeper levels of engagement, greater action and a significant increase in income. 

You will manage our brand identity, lead the on-going development and delivery of our brand guidelines and tone of voice workshops to empower colleagues to create their own audience-led communications. 

You will demonstrate the importance of diversity, accessibility and inclusion in everything we do, and review, feedback and sign off all creative design work, ensuring it follows our brand guidelines and tone of voice. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.

Brand

• Support the delivery of our programme of brand activations, increasing external brand knowledge, understanding and engagement through the development and delivery of high-quality, insight-driven activity.
• Manage our brand identity, lead the on-going development and delivery of our brand guidelines and tone of voice workshops to empower colleagues to create their own audience-led communications.
• Demonstrate the importance of diversity, accessibility and inclusion in everything we do.
• Review, feedback and sign off all creative design work, ensuring it follows our brand guidelines and tone of voice. 

Content

• Work with the Head of Strategic Communications and Brand to deliver our content strategy. 
• Oversee the creation and production of high-quality, impactful multi-channel creative and content. Stay on top of trends and audience insight and external innovation and inspiration. 
• Lead others to identify the best routes and resource to delivering creative projects; provide professional expertise and guidance about the most appropriate design and production solutions; responsible for ensuring the visual and verbal identity is being effectively implemented across a range of outputs, both online and offline. 
• Lead the team and work with a roster of freelancers, agencies and children and young people to create evergreen multimedia content, by creating user-generated guides and sharing support. 
• Deliver on-going inductions to our external vendors and training to internal colleagues. 

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Demonstrative experience situations where you have swiftly built strong stakeholder relationships to truly understand the “problem”, before co-creating the “solution”.
• Proven experience of embedding processes and successfully collaborating with multiple stakeholders with differing needs.
• Experience leading teams to deliver, implement and evaluate a programme of brand activations to increase external brand knowledge, understanding and engagement through the development and delivery of high-quality, insight-driven activity.
• Leading and motivating a team, to ensure they are supported and managed to meet their potential.  
• Involving people with lived experience through co-creation, co-production and evaluation. 
• Solid experience of delivering content strategies across all online and offline channels. 
• Confident working with creative and media agencies to get the best out of them, ensuring they embody our brand and deliver excellent work.
• Providing internal training to empower colleagues to create their own content and embed our brand, verbally and visually.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Development days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. 

#ShowTheSalary #NonGraduatesWelcome 

Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.

The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:

· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.

· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.

· Seeking and highlighting opportunities for change at project/ organisational level

· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution

· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service

· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.

· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures

· Fostering good working relationships with key stakeholders

· Overseeing the individual tailored programmes created by project staff. 

· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.

· Adhering to relevant policies and procedures

·         Ensure staff update data base system and log reports

· Updating trustees quarterly on the service by providing a written report

Person Specification

Essential

· Experience managing supported living or residential care (ideally mental health focused)

· Knowledge of working with individuals with complex or challenging behaviours

· Comfortable supporting and leading staff teams

· Strong communication and organisational skills

· Someone proactive, confident, and committed to high standards of care and support

This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.

Are you passionate about making a real difference in people's lives? Join The Royal British Legion as an Advocacy and Complex Needs Advisor. In this role, you'll provide specialist, person-centred support to veterans (and the wider Armed Force and ex-service community) facing challenges such as homelessness, mental health issues, addiction, domestic abuse, and involvement with the criminal justice system. Your work will empower veterans and their families to achieve their potential and lead more fulfilling lives.

The Royal British Legion’s Advocacy & Complex Needs Service operates across the UK, offering holistic support to veterans experiencing isolating challenges. We are expanding our team to better meet the needs of those we serve and are excited to welcome a new Advocacy & Complex Needs Advisor for the Nottinghamshire & Lincolnshire areas.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As an Advocacy and Complex Needs Advisor, you will:

- Complete effective and efficient welfare case management of a complex caseload of beneficiaries facing multiple disadvantages, ensuring accurate and up-to-date records.
- To work in a trauma-informed way, understanding the impact of trauma, recognising its signs, and creating a safe and supportive environment for beneficiaries and colleagues. This includes implementing professional practices that foster safety, trustworthiness, collaboration, and empowerment, while actively avoiding re-traumatisation.
- Complete face-to-face visits at the beneficiaries’ home or out in the community, as appropriate and in line with RBL visit policy, to meet beneficiary needs.
- Collaboratively conduct a thorough exploration of needs and assess priorities to create and adapt an objective-based action plan.
- Provide expert advice, guidance, and advocacy, and make referrals to both statutory and third-sector agencies with a focus on empowering the beneficiary to address and manage their needs effectively.
- Help beneficiaries stay connected and maintain engagement with services that provide professional interventions.
- Offer essential emotional and practical support to beneficiaries awaiting assessments from other services.
- Maintain a thorough understanding of risk management and safeguarding practices and procedures for adults and children.
- Keep your professional practice up to date with current policies and procedures, ensuring compliance with Legion standards.
- Perform other duties related to the role as requested by your line manager or Head of Department/Divisions.

If you’re ready to take on a challenging yet rewarding role and make a significant impact, apply now to become an Advocacy & Complex Needs Advisor at The Royal British Legion. Together, we can support veterans and their families in leading more empowered and fulfilling lives.
*Please note this role is home-based with a requirement to travel across the geographical area of Nottinghamshire, Lincolnshire and any appropriate surrounding areas if there is a need for a beneficiary visit, in line with organisational hybrid working practices.
This job requires a DBS check at Enhanced level.

Employee benefits include:

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Are you an experienced marketing professional, keen to make a difference and implement an exciting fundraising strategy?

At the Royal British Legion we’re looking for a passionate and skilled marketing manager to join our Fundraising Directorate and lead a talented team driving supporter acquisition as our Senior Supporter Acquisition Manager. This is a unique opportunity to shape the future of our fundraising efforts and play a vital role in supporting the Armed Forces community.

The Supporter Acquisition team is responsible for attracting new supporters through a wide range of appeals, products, and marketing channels. We’re looking for someone with a strong background in multi-channel marketing campaign management, ideally within the charity or not-for-profit sector, who can bring strategic insight, creativity and drive to enhance our programmes.

In this role, you’ll lead an experienced team of two managers and two co-ordinators, as well as relationships with key suppliers.  The marketing programmes include face-to-face fundraising (from stands in retail space or expos/outdoor events and door-to-door), DRTV advertising, print campaigns, payroll giving and 3rd party marketing.  You will also oversee development projects that may involve digital fundraising initiatives. A standout aspect of the role is leading in the creation of advertising for the Poppy Appeal—the nation’s largest and most iconic charity appeal.

As a seasoned senior marketing professional, you’ll hit the ground running, leading your team to deliver and optimise marketing plans while helping to shape acquisition strategies and inform supply needs. You’ll lead by example, providing confident leadership, coaching, and motivation to your team, and working collaboratively to ensure supporter acquisition campaigns are effective and aligned with strategic goals.

You’ll be comfortable with complexity, diving into the detail of a wide and varied portfolio of appeals and products. From campaign planning and performance tracking to systems, budgeting, and KPIs—you’ll bring a strong grasp of operational delivery as well as strategic oversight and the ability to confidently navigating challenges. 

The Royal British Legion holds a special place in the hearts and minds of generations of people in society.  As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.  Our mission remains vital today as we assist veterans, serving personnel, and their families with increasingly complex needs.

You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Your new company
A London-based university is seeking a HR Policy Advisor for a 12-month maternity cover.

Your new role
The Human Resources Division supports all people management activities across the school and is committed to delivering high-quality and customer-focused services. Reporting to the Director, HR Policy and Employee Relations, this post is responsible for maintaining existing HR policies and contributing to the development of new policy in consultation with a wide range of HR colleagues and stakeholders across the School.
This role also supports the development and implementation of key employee engagement and wellbeing projects. This includes playing an important role in developing and implementing initiatives and actions that emerge from staff feedback and annual benchmark reports. The post-holder will present a positive and efficient image of the Human Resources Division, working collaboratively with colleagues inside and outside the Division in order to deliver high-quality solutions that contribute towards the School's strategic agenda.Key responsibilities will include:

Policy Development:

• To stay informed of new legislative developments and ensure that appropriate revisions to HR policy are made accordingly, as well as working with the Director, HR Policy and Employee Relations to ensure that the wider HR Division is aware of the changes.
• To undertake appropriate policy benchmarking across the sector and with other leading organisations (both public and private).
• To support in ensuring that the university has a set of up-to-date and appropriate HR / employment policies and that these are accessible to staff and line managers, maintaining a regular programme of monitoring, review and improvement.
• To contribute to the development of discussion papers, with appropriate recommendations, for consideration by the HR Management Board, School Management Committee (SMC) and trade unions.
• To effectively engage and consult with appropriate representatives of the staff community in the development of HR/employment policies.
• To work collaboratively with other HR colleagues (e.g. HR Partners, Organisational Learning) to develop effective communication strategies to ensure that LSE policies are well communicated and widely understood.

Employee Engagement Projects

• To co-ordinate (i.e. arranging meetings, formulating the agenda, taking minutes and monitoring and following up on resulting actions) and / or participate in a number of internal working groups and consultative forums with trade union members, HR colleagues and managers around the school.
• To support ongoing activities relating to staff engagement and wellbeing, e.g. related projects, events and initiatives.
• To produce draft reports and initial analyses to support the development of new projects and initiatives.
• To support the Director, HR Policy and Employee Relations in monitoring the progress of both individual projects and progress against over-arching action plans, e.g. the School's Gender Pay Gap report.
• To take on the role of Data Lead for the HR Policy Team, supporting with developing the reporting and analytics roadmap, refining the data model to enable better use of available data and providing feedback on data quality issues.To liaise with the Information and Systems team, and other relevant colleagues as required, to produce timely and accurate management information to support project and development work within the team.
• To plan, organise and communicate the school's annual flu vaccination clinics, liaising with external and internal stakeholders, to ensure that this runs effectively.
• To complete annual benchmarking reports, developing and implementing action plans based on feedback.

What you'll need to succeed

• Previous experience of working in a large HR department supporting a complex and diverse organisation
• Can demonstrate a sound knowledge of UK employment legislation and HR good practice, with experience of advising colleagues and managers on HR policy and procedure
• Experience of developing or contributing to HR policies across a range of topics
• Excellent knowledge of Microsoft Office: Word, Excel, PowerPoint and Outlook
• Experience of servicing committees and/or organising events
• Experience of producing accurate minutes and/or meeting notes
• Ability to communicate in a diplomatic, tactful and courteous manner with a wide variety of people, at all levels, in the most appropriate format
• Excellent written skills i.e. ability to produce clear and professional policy, procedure and guidance documents
• Ability to exercise discretion and deal professionally with confidential and/or politically sensitive information
• Evidence of effectively understanding large amounts of moderately complex information and compiling succinct summaries
• The ability to undertake research from a wide range of sources, using a range of techniques to gather and analyse relevant information.
• Previous experience within the Higher Education sector would be an advantage.

What you'll get in return

A hybrid-working pattern: 2 days a week in the office, 3 days working from home
A salary of between £42,679 and £51,000- depending on experience.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Male Independent Domestic Victim Advocate

We are looking for a proactive and compassionate Male Independent Domestic Violence Advocate (IDVA) to join the Ashraya Project supporting Male Victims & Survivors. 

This role is hybrid, working from home and the office in London and also involves regular travel throughout the area.

Please note that the charity is committed to provide support where victims can choose to be supported by someone of their own gender and so this post is open to male applicants only as being male is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Position: 6208 Male Independent Domestic Victim Advocate

Location: Greater London

Hours: Monday to Friday - Flexible dependent on service delivery and client need

Contract: Fixed Term, until 31.03.26

Salary: Qualified: FTE, Total £31,411.00 per annum - This includes £28,611.00 per annum plus £2,800 per annum London Weighting Allowance. Unqualified: FTE, Total £29,630.20 per annum - This includes £26,830.20 per annum plus £2,800 per annum London Weighting Allowance

Closing Date: 24th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Male Independent Domestic Violence Advocate you will ensure that male survivors’ safety & housing needs are met.  You will provide specialist support at the moment of crisis, providing advocacy & support to access safe accommodation ensuring the safety, security & dignity of service users & their children.

Key Responsibilities:

• Assess risks and needs using evidence-based checklists.
• Focus on high-risk cases with short to medium-term crisis intervention.
• Assist high-risk victims in accessing safety services.
• Deliver tailored support and information.
• Understand legal frameworks for protecting children and vulnerable adults.
• Provide advocacy on legal, housing, health, and financial options.
• Empower clients to recognize domestic abuse dynamics.
• Participate in Multi-Agency Risk Assessment Conferences (MARAC).
• Work with a team to deliver respectful, dignified, and sensitive services.
• Maintain accurate and confidential case records.
• Comply with data protection laws and organizational policies.
• Stay updated with procedures, policies, and professional codes.

About You

Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding benefits, housing, and homelessness would also be beneficial.

You will need:

• Knowledge of domestic abuse and its impact on victims and children.
• Awareness and understanding of the barriers men face when accessing support services.
• To demonstrate proficiency in English, both verbally and in writing.
• Experience in statutory, voluntary, or multi-agency settings.
• Competency in risk and needs assessments.
• An understanding of safeguarding issues.
• Direct service delivery experience to victims or vulnerable people.
• Ability to manage complex caseloads and prioritise work.
• Strong crisis management skills.
• Effective communication, negotiation, and advisory skills.
• Commitment to equal opportunities and diversity.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Housing, Homelessness, Mental Health, Care, Outreach, Crisis, Family, Children, Housing Support Worker, Homelessness Support Worker, Mental Health Support Worker, Care Support Worker, Outreach Support Worker, Crisis Support Worker s, Family Support Worker, Children’s Support Worker, IDVA, IDVSA, Abuse, Advocate, Advocacy. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.  

Strategic litigation is core to Liberty’s work.  Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals.  You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice.  A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.

If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector.  We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.

Closing date: 9am Monday 4 August 2025

First Round Interviews:   11 & 12 August 2025

Second Round Interviews: 19 August 2025

(flexibility is available should candidates be unable to make these interview dates)

For more information and details on how to apply please visit our website

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week.This role involves both face to face and virtual support in a hybrid model of working, you will work from Northwick Park Hospital and Victim Support Office in London.

Do you want to make a difference every day?  Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability?  Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals in a hospital environment, although we will consider applicants from other fields providing you are able to demonstrate your knowledge and understanding of domestic abuse.

This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office Victim Support, 3rd Floor, 5-7 Singer Street, London, and in co-location at St Georges Hospital.

As a Hospital Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
• Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.

Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships). 
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to victims of domestic abuse or other vulnerable people.
• Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals.
• To understand and be committed to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.
• Good communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

 

Marketing & Projects Coordinator: We're looking for a detail-oriented and proactive individual to join our high-performing marketing function at Islamic Help in a unique role at the intersection of project management, internal communications, and marketing delivery.

Responsible to:      Director of Marketing & Technology

Status:                        Full-time, Permanent 

Salary:                        £26k-£29k (dependent on experience) 

Location: Birmingham – primarily office-based

Deadline for Applications: 6pm Friday 1st August 2025

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.

As part of our continuing commitment to improve and enhance our relationships and communications with our donors and stakeholders, we are currently seeking a Marketing & Projects Co-ordinator who will be based at our Birmingham office.

WHAT WE OFFER

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.

- Holiday entitlement of 30 days per financial year (for full-time roles; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays)

- Personal learning and development opportunities.

- Automatic enrolment into our workplace Pension Plan (option to opt out).

- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.

- Free office car park for staff.

The Role

We are looking for a detail-oriented and proactive Marketing & Projects Coordinator to join our high-performing marketing function at Islamic Help. This is a unique role that sits at the intersection of project management, internal communications, and marketing delivery.

You will not be solely responsible for designing social media posts, editing videos, or running ad campaigns - we already have expert teams in place for that. However, you will be invited into those processes, with opportunities to observe, contribute, and grow. We are always open to ideas that improve our work, and there is definitely scope for development in this area of marketing over time.

The core of this role is to co-ordinate, connect, and communicate - ensuring that everything runs smoothly, projects are delivered on time, and the many moving parts of the marketing department stay aligned.

This role doesn’t require deep experience in marketing execution. At its heart, it’s a project management and stakeholder coordination position. However, it’s ideal for someone with an interest in marketing and communications who wants to gain exposure and experience across a full marketing ecosystem - including brand, paid media, video, SEO, digital infrastructure, and more - in a fast-paced, mission- and results-driven environment.

You’ll work closely with the Director of Marketing & Technology, the Senior Marketing Officer, and a broad mix of outsourced specialists, including Google Ads experts, SEO consultants, graphic designers, videographers, performance marketers, and UI/UX professionals.

This is a role for someone who thrives in a structured, high-output setting, wants to be part of work that makes a real difference globally, and is eager to gain deep experience in the full A-Z of how a professional marketing team functions.

Key Responsibilities

Project Coordination

• Track and manage marketing projects from inception to completion, ensuring they are delivered on time, to spec, and aligned with brand standards
• Coordinate between internal departments and external specialists (e.g. video teams, print houses, performance marketing agencies)
• Schedule meetings, follow up on action points, and ensure teams stay on track
• Maintain clarity on project timelines, tasks, ownerships, and deadlines
• Manage platforms such as Asana, Hootsuite, and shared file systems to monitor workflow and progress.

Internal Communication & Stakeholder Liaison

• Gather marketing-related needs from other departments across the organisation
• Clarify briefs, manage expectations, and feed this information to relevant creatives or external vendors
• Ensure alignment between campaign objectives and deliverables
• Flag blockers or conflicts early and work with senior leadership to resolve them.

Marketing Support (Fluency, Not Ownership)

• Engage with marketing tools and channels (e.g. Hootsuite, social platforms, content schedules), not as the creator, but as a coordinator
• Analyse and review creative outputs (e.g. social posts, videos, copy) for basic accuracy, alignment, and tone
• Provide constructive feedback or flag potential issues to relevant team members
• Respond to or escalate social media engagement (e.g. DMs, comment moderation) when needed.

Research & Trend Monitoring

• Conduct market research to identify trends, opportunities, or gaps within the sector
• Feed relevant insight to the Senior Marketing Officer and Director to help shape campaign direction
• Monitor sector activity and competitor positioning.

 About you 

For us, it’s not just what we do, it’s how we do it. Our values are important to us and we’re looking for people who will live and breathe them. 

Why This Role Might Be Right for You

• You want to build your career in marketing and/or project management without needing to create all the assets yourself
• You love organisation, timelines, responsibility, and making things happen
• You’re a natural communicator who can keep teams and tasks aligned
• You work well under pressure and don’t shy away from responsibility
• You’re passionate about doing work that supports meaningful causes and helps people around the world
• You want to grow within a professional, supportive team that’s delivering real-world impact.

Skills & Attributes

Required

• 100% command of English, both written and verbal
• Excellent communication and interpersonal skills
• Extremely IT literate, with the ability to learn new platforms and systems quickly
• Strong project management and coordination abilities
• Exceptional time management and organisational skills
• Calm and solution-oriented under pressure
• Comfortable and proactive in seeking guidance or help when needed
• Passionate about the work, the sector, and making a difference — this is not the right role for someone simply looking to clock in and out.

Desirable

• Familiarity with marketing platforms (e.g. Hootsuite, HubSpot, Meta Business Manager, Google Analytics, etc.)
• Some prior experience in a fast-paced or stakeholder-heavy environment
• A career interest in marketing, communications, or project management.

Additional information   

Safeguarding: We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach.    

How to Apply 
 
To apply, please email your CV and covering letter detailing how you meet the requirements for the role.

We regret that only shortlisted candidates will be contacted. 
 
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. 

Note: Strong applicants may be contacted sooner, ahead of the closing date of 1st August 2025.

Reports to: Senior Policy and Public Affairs Manager 

Location: Hybrid – remote working allowed with regular office visits required to Black Bull Yard, 24-28 Hatton Wall, London EC1N 

PLEASE NOTE: **Applications without a Cover letter will not be considered**  

We are expecting a high volume of applications for this role and we will not be able to respond immediately to all applicants. We will contact candidates who we are considering for interview directly. 

Ukie is the trade association that represents and supports the UK’s thriving video game and interactive entertainment industry. Our small team supports a membership of nearly 700 leading businesses, helping them as they create some of the world’s most exciting games.  Our membership includes cutting-edge companies working across the interactive entertainment industry from Sony PlayStation, Electronic Arts and Microsoft to Jagex, Roblox, Ustwo games and many more.

With a challenging and varied political environment and a Government prioritising the growth of creative industries as part of its mission there are opportunities as well as challenges for the sector to navigate including online safety, consumer protection and the positive impact of play, the use of AI and long term skills and training challenges . We are offering an exciting opportunity for an ambitious, bright and determined policy and public affairs professional to join our team and shape how we engage Government and other external stakeholders on behalf of our members. 

Increasingly we are working beyond the games and interactive entertainment industry, working on a cross sectoral basis with partners in the creative and tech industries. We also work with other relevant trade associations on an international level to share best practice and ensure we are able to react to and shape policy on a global basis. 

About you 

This role his is an ideal role for an ambitious, self-motivated individual who thrives in a small but dedicated team environment. With a passion for video games, this role is suited for an individual and who wants to build their career through developing their knowledge of policy making, engagement and campaigns at a trade body with a national profile. Through this role you will be able to take on new discrete projects within the Ukie team, which will serve as a platform for your growth and development. 

Ideally you will bring: 

• The ability to work accurately with a good eye for detail 

• The ability to manage multiple projects, meet deadlines and competing priorities 

• The ability to work with a range of internal and external stakeholders with varied priorities 

• A willingness to learn and develop specialist policy knowledge and an understanding of how public policy changes and regulation affect the video games sector 

• Excellent writing skills and the ability to condense complex policy areas into understandable briefings for stakeholders 

• Good political acumen and the ability to spot trends and opportunities for engagement for Ukie and its members 

• A proactive and flexible attitude with the ability and drive to work independently and take the initiative 

• An ambition to work in a small team and progressively take on responsibility with engagements and tasks as part of managed development. 

What you can expect from us 

• A supportive team environment 

• A structured development plan with training and professional opportunities 

• A collaborative working environment with exposure to innovative businesses and professionals 

• Generous annual leave with additional long service entitlements 

• A flexible working environment with paid time off for volunteering 

• Pension and Private Healthcare upon completion of probation 

• Early finish on Friday’s and lots of opportunities to play video games! 

What you’ll be doing 

The post holder will help advance Ukie’s policy work on aspects of UK and international policy impacting the games and interactive entertainment industry through: 

• Monitoring policy changes and providing in-depth analysis, research, and reports for internal stakeholders. 

• Relationship building and engagement with Ukie members and wider sector stakeholders, including attendance at internal and external stakeholder meetings and coalition industry groups. 

• Support the Senior Policy Manager in research and drafting for Ukie’s external consultation responses, co-ordinating with members and facilitating internal forums for discussions on particular issues. 

• Support in organising events and engagement with policy makers within Whitehall, Westminster, the Devolved Governments and with regional, combined and local authorities as well as with our global partners in the EU, US and further afield.

• Assisting the policy and research teams with major public affairs projects and campaigns according to the Ukie’s internal strategy and drawing on Ukie’s internal data and external partners where appropriate. 

• Supporting and promoting Ukie at external political meetings, including our bi-annual Westminster Games Week. 

• Support in raising the profile of Ukie and its significant policy priorities through external communications in partnership with the Ukie campaigns team, and through public scrutiny such as the use of written parliamentary questions. 

• Acting as the lead point of contact for the APPG on Video Games and Esports to which Ukie acts as the secretariat and taking joint responsibility for liaising with its members. 

• Draft external policy communications such as the Ukie Policy Byte, the bi-weekly political newsletter, with support from Senior Policy Manager and Head of Policy where necessary. 

• Be responsible for the team administration of internal stakeholder meetings, including sending out invites, taking minutes and preparing relevant material as well as maintaining up to date email lists of all stakeholders. 

Relationship Management 

• Develop and maintain relationships with games industry member businesses and a wide range of external bodies; including partner organisations, government officials and other trade bodies. 

• Support the Senior Policy Manager and Head of Policy in the management of Ukie’s internal stakeholder groups – including Ukie’s policy group and its various working sub groups. 

• Maintain stakeholder engagement trackers and act as a point of contact for external engagement with Parliamentarians, regional politicians and their offices. 

• Support the Head of Policy and Chief Executive in any external engagements. 

• Support the policy team and wider Senior Management team with other reasonable tasks as required. 

Qualifications and experience required for this role: Qualified by experience. You don’t need to hold a degree to apply for this role, but experience of working in a policy or government affairs facing role, public affairs agency or regulatory environment would be advantageous. On-the-job training will be provided via Ukie or external providers where appropriate and will be part of a structured development plan.  

  Hours of Work:  

• Monday to Friday – 9.00am to 5.30pm 

• Expectation that some evening and weekend work may be required to attend or run Ukie events as the business requires.

This role profile is not exhaustive; working as part of a small and dynamic team, there will be an opportunity to tailor the role to your interests and ambitions in agreement with the Senior Policy and Public Affairs Manager and Head of Policy and Public Affairs. 

There is also the expectation that you will be flexible and willing to help the wider organisation and its other teams in accordance with its strategic priorities where necessary, as directed by the Head of Policy or Chief Executive where appropriate. 

Headway Gloucestershire was established in 1987 and since then we have been working to make a positive difference to the lives of adults with an acquired brain injury. We provide specialist recovery support and respite through our centre based Day Service and outreach support through our Community Links Service. We provide group and one to one sessions to support individuals.

Open every weekday, Headway House is at the heart of Headway Gloucestershire.  We provide a structured programme of activities for individuals to choose from. Our programme is designed to support participants to work toward their own recovery goals and gain insight into strategies that support individuals to manage the physical, cognitive, sensory, emotional and behavioural outcomes which can occur following an acquired brain injury. Peer group sessions enable us to harness the recovery benefits of peer contact and support.

We have been successful in receiving three years of funding to deliver services in up to five locations in Gloucestershire and are recruiting a Hub Lead to support the delivery of our Hubs – to meet and support the recovery needs of individuals with acquired brain injury in their community. The Hub Lead will be responsible for the organisation, planning, development and delivery of this new service. Responsibilities include: -

• To deliver professional, impartial, enabling and outcome focused support to Individuals with acquired brain injury. To provide support for clients with complex needs to support their recovery, wellbeing, independence and autonomy.
• Work closely with the Enablement Manager to ensure successful delivery of services.
• Line managing a Support Worker and providing cover at Headway House where required.
• Networking with community providers to enrich our offer to enable us to meet the needs of individuals with acquired brain injury in Gloucestershire.
• Scheduling room bookings and programme planning. Developing and delivering group sessions.
• Ensure that safeguarding training and understanding is kept current and that individuals are safeguarded.
• Provide Key-working to individuals: - to use an enabling approach to support individuals to plan and work toward their recovery goals ensuring that planned activities are delivered and support is tailored to meet the needs of each individual to maximise our contribution to their recovery.

Primarily carrying out the role in community Hubs, you will work to clearly established quality standards and annual milestones. You will be joining a motivated and dynamic team of staff and volunteers working to making a difference to individuals with acquired brain injury in Gloucestershire.

The successful candidate will demonstrate: -

• A commitment to continuous improvement
• A person centred and collaborative approach
• Will be self-motivated and be able to independently carry out and manage tasks.
• Experience of leadership and supporting and managing team members.
• Experience of responsibility for service operations.
• Knowledge about the causes and outcomes of acquired brain injury, the recovery and rehabilitation pathway and the issues that individuals can experience.
• A commitment to inclusivity, participation and involvement of individuals accessing the service.
• Actively ensures individuals are safeguarded.
• A flexible approach to working across multiple locations.

We welcome applications from candidates who have transferable skills and will provide full training. A driving license and own transport is required for this role.

Please see the job description for further information.

Closing date for applications – 5pm Friday 1st August 2025.

If you’re interested, please click the 'apply now' button!

 

We currently have an exciting opportunity for 2 x Peer Support Corodinators (known internally as Volunteer Manager- Peer Support) to join the National Homicide Service in the Peer Support team.

These roles are full time working 37.5 hours per week, one is offered on a permanent basis and the other on a fixed term contract until 01/09/2026. These roles are home-based with regular travel required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.

As a Peer Support Volunteer Manager you will be:

• Responsible for development and management of a cohort of lived experience volunteers
• Triaging and Risk Assessing clients as they are referred into the service
• Facilitating Peer Support groups, both online and face-to-face
• Contributing to the training and recruitment of new volunteers

You will need:

• Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
• A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.