Learning and development team administrator jobs in Birmingham, west midlands

Learning and Development Officer (Aligned to Wales Synod Cymru and West Midlands)

Welsh speaking

Salary: £41,810.00 per annum

Location: Home based but within commutable distance to Wales Synod Cymru District and West Midlands District.

Hours: 35 hours per week 

This role is part of the Connexional Team Learning Network, supporting, encouraging, and equipping the Church to live out ‘Our Calling’ through worship, mission, evangelism and discipleship. The Learning Network primarily works with lay and ordained leaders, helping them equip others.

This post contributes to Connexional-wide learning and development initiatives, and is specifically aligned with the Wales Synod Cymru District as the Welsh speaking Learning and Development Officer (LDO) and the new West Midlands District following the merger of the current Birmingham District and the Wolverhampton and Shrewsbury District on 1st September 2025. Wales Synod Cymru is a bilingual District of 16 circuits, including the Welsh language Cymru Circuit which covers the whole of Wales, and the West Midlands District has 20 circuits across Birmingham, Wolverhampton and the Black Country, Worcestershire, Warwickshire, Herefordshire, Shropshire and Staffordshire. Both districts are diverse in terms of population groupings and serve communities in rural, market towns, suburbs and city centre settings.

The Ideal Candidate for This Role

The person best suited for this Learning & Development Officer role will be:

A Passionate and Committed Christian:

• Deeply engaged in their faith and motivated to help churches grow in discipleship, worship, mission and evangelism.
• A member of a church in good standing with Churches Together in Britain and Ireland (or an equivalent organisation).
• Committed to the values of inclusivity, justice, evangelism, and church growth.

A Skilled Educator and Facilitator

• Experienced in learning and development, with transferable skills to a church setting.
• Confident in designing, delivering and evaluating training, both and online and onsite.
• Able to engage adult learners effectively, making theological concepts accessible, and equipping people for vocations within the life of the church.
• A strong theological thinker, able to guide and develop conversations to enable A Methodist Way of Life.

A Strong Communicator and Relationship-Builder

• Able to connect with and inspire people across the church to enable them to serve in their varied communities.
• Skilled in facilitating discussions on vision, mission and growth planning.
• Comfortable using digital tools and online platforms for training and communication.
• Adept at working across cultural and theological contexts, bringing sensitivity and adaptability.
• Proactive in identifying learning and development needs and responding with creative, tailored solutions.
• A fluent Welsh speaker with strong oral and written communication skills in both Welsh and English

A Collaborative Leader

• Capable of working with diverse teams, including ordained and lay church leaders.
• Skilled in planning, organising, and evaluating learning and development initiatives.
• Proactive in identifying training needs and responding with creative, tailored solutions.
• Open to collaborating across Methodist districts and the wider church network.

A Flexible and Self-Motivated Professional

• Comfortable with travel and occasional evening/weekend work.
• Based in the either Wales or the West Midlands, with the ability to travel across both districts as required.
• Organised and self-driven, able to manage multiple projects and responsibilities.
• Creative and adaptable in responding to the changing needs of churches and communities

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.  Please note that this is a post which includes Welsh language work for which the ability to speak and write in Welsh to a high standard is essential.

The successful applicant will be required to live either within or close to either District and will be expected to travel extensively across both Districts and beyond for work purposes.

Please note previous applicants need not apply.

Closing date: 2 February 2026 @ 9am

Interviews to take place on:

Tuesday 10th February 2026:   First stage telephone interviews, conducted in Welsh, between 1 and 4pm.

Thursday 19th February 2026: Second stage interviews conducted in English and Welsh in Shrewsbury.

The rest of the recruitment process will be conducted in English.

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Legacy Case Administration Officer

We are looking for an enthusiastic and motivated Legacy Case Administration Officer to join the team.

This is an exciting time for the Stroke Association as we work to grow the impact of legacy giving.

Position: CE385 Legacy Case Administration Officer

Location: Home-based, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings. All work-related travel expenses will be paid)

Hours: Full-time

Salary: £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 1 February 2026

Interview Date: February 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

With legacies already accounting for over half of our donated income, we are committed to increasing the prominence and sustainability of this crucial income stream. We now have a fantastic opportunity for an exceptional, customer-focused individual to join our busy Legacy Case Administration team at a pivotal stage of growth and transformation.

In this role, you’ll work closely with the Legacy Case Manager to implement best practice and optimise this vital income stream for the Stroke Association. Your focus on maintaining high standards will be essential in delivering the highest quality of service, ensuring the team operates efficiently and effectively. Your contribution will play a key part in protecting and maximising this essential source of income, helping to sustain our work across the UK and tackle the devastation of stroke.

If you’re looking for a role where your skills can truly make an impact, we’d love to hear from you.

Key responsibilities will include:

· The administration of all open legacy cases including contentious matters

· Recording of all data related to legacy case administration on the First Class database and any other relevant Supporter CRM

· Provide an excellent experience; communicating sensitively and with empathy when in contact with the variety of different recipients, including professionals, lay executors, and family members

· To assist the Legacy Case Manager with the preparation and management of all records for the annual external audit.

About You

· Good knowledge and experience in charity legacy administration, with a strong working knowledge of probate, and either hold - or be keen to work towards - a recognised professional legacy qualification (such as CiCLA)

· Exceptional attention to detail when managing casework, including reviewing legal documentation and estate accounts

· Excellent communication skills, with the ability to engage sensitively and professionally with supporters, legal professionals, and the public

· Proven experience of working collaboratively within a high-performing team

· Strong networking and relationship management skills.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Please note that only shortlisted applicants will be notified.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Admin, Administration, Administrator, Legacy Admin, Legacy Administration, Legacy Administrator, Legacy Case Admin, Legacy Case Administration, In Memory, Legacy.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Responsible for all Continuous Professional Development (CPD) resources and activity of the Royal College of Paramedics, The primary role of the National CPD Lead will be overall responsibility for all CPD delivered by the Royal College of Paramedics, including ensuring the quality of content across the current and future range of platforms, (including video, webinars, events, podcasting). 

The National CPD Lead is responsible for the efficient and effective management of specific pre-agreed workstreams aligned with realisation of the Royal College’s strategy objectives, this will require budget awareness along with supervision and management of team members. 

As a senior member the College team – the National CPD Lead will provide a leadership presenceacross the organisation, contributing to policy and planning, staff development and membershipengagement and growth. They will be an able, confident and competent communicator, engagingeffectively at all levels, from student members to the Royal College of Paramedics Board and Council to national partners and colleagues. 

The primary role of the National CPD Lead is to provide assurance, support and leadership in the provision of face to face and virtual CPD delivered by the College of Paramedics, including: 

• Ensuring the quality of content across the current and future range of platforms (including events, video, webinars, courses, and podcasting). 

• Reviewing and developing CPD activities which meet the needs of members and the profession

As an employee, the National CPD Lead will promote the Royal College, and its aims and objectives by building effective relationships with members, other healthcare colleagues, employers and other stakeholder bodies. 

The Person: 
We are looking for an enthusiastic and highly motivated individual to work directly with the Head of Education to drive innovation and change and deliver the Continuous Professional Development and Education objectives as part of the overall College strategy. 

The National CPD Lead will act with integrity, positivity, and adaptability, using their skills to build effective relationships and work within a shared vision.

Closing date: 23:59hrs on 30.01.26 
Interviews: w/c 16.02.26 in the area of Leeds/Bradford 

We are looking for an exceptional, value-driven candidate who can hit the ground running as our Legal Education Officer, working closely with the Director and the rest of our small and dynamic Right to Remain team.

The person must be someone who understands the Right to Remain ethos and is prepared to bring their whole self to our organisation. Needless to say, the role requires an impeccable grasp of the asylum and immigration system and its operation on the ground, including how it impacts our community of people seeking asylum, refugees, migrants, their families, friends and allies. It requires an ability to help and guide our community to navigate the complex and hostile asylum and immigration system.

You will be working closely with the Director and the rest of our small and dynamic Right to Remain staff team: another Legal Education Officer based in Leeds (generally) covering the North, the Organiser based in Manchester leading our mighty These Walls Must Fall, and the Engagement Officer based in London. In particular, the post holder will be closely coordinating their work with another Legal Education Officer in Leeds. The post holder is also expected to be already embedded in the local and regional asylum and migration field, familiar with its dynamics and able to tap into their existing relationships and connections with local groups and actors. 

We are proud of Right to Remain’s unique and bold approach that really believes in collective power. We are focused on building knowledge, radical solidarity and the power of our community. We show up authentically at work and for our community, always giving our 100%. We are determined and calm amidst the crisis and chaos of the world. We know that now is not a ‘business as usual’ time, and we need to meet the moment as the anchor organisation for the migration justice movement. That comes with a lot of responsibility but we also carry it with lightness. We want our new team members to be similarly passionate, ambitious and compassionate. 

With the rest of the team, you will be responsible for maintaining, developing, and increasing usage of our highly popular and accessible resources about the asylum and immigration system, most notably the Right to Remain Toolkit. You will deliver interactive workshops on the legal system for people navigating that system as well as professionals and volunteers. You will engage with our network of community groups to ensure that we are apprised of developments on the ground and we are communicating important changes to these support groups. You will also work with the Director and other colleagues to develop and deliver specific public legal education projects, when necessary. You must have outstanding communication skills and the ability to engage with a wide range of audiences, in a manner that reflects Right to Remain’s mission and values. 

Role purpose

You are responsible for planning, delivering and evaluating the Sector Connected Leaders Programme which is a new scheme and in a pilot stage. The role combines project management, stakeholder coordination and delivery of high-quality events and learning activity across the UK nuclear sector. You hold day-to-day accountability for delivery, budget control and reporting.

Job Description and Job Specification

Job title: Project and Events Lead, Sector Connected Leaders Programme
Contract: Fixed term, 12 months, with the possibility of extension or transition to a permanent role, subject to funding and performance
Working pattern: 0.6 FTE, 3 days per week
Salary: £15,000 per annum (0.6 FTE, £25,000 FTE equivalent)
Annual leave entitlement: 25 days plus bank holidays, pro rata. At 0.6 FTE this equates to 15 days annual leave plus bank holidays, calculated on a pro rata basis in line with NI policy.
Location: Wholly remote, UK based, with regular travel
Reporting to: CEO

Key Tasks

Programme and project delivery

• Plan and manage the end-to-end delivery of the 12-month pilot programme.
• Develop and maintain a delivery plan, milestones, risks and mitigations.
• Manage delivery within the approved budget.

Events and learning delivery

• Design and deliver a structured programme of in person events, webinars, workshops and site visits.
• Coordinate venues, logistics, suppliers and facilitators.

Stakeholder management

• Act as the primary liaison with the organisations from whom scheme participants will be recruited, including both Government departments and nuclear industry.
• Build effective relationships with sponsors, facilitators and participating organisations.
• Support organisations to endorse and release participants.

Participant management and communications

• Manage participant recruitment, onboarding and ongoing communications.
• Ensure a high-quality participant experience throughout the programme.
• Promote the programme through NI communications, events and conferences.

Monitoring, evaluation and reporting

• Define and track KPIs including participation, satisfaction, diversity and outcomes.
• Produce progress updates and a final evaluation report for NI leadership and the Board.
• Capture learning to inform a sustainable Year 2 delivery model.

Governance and representation

• Support steering group meetings and prepare clear papers and updates.
• Represent NI and the programme at sector events when required.
• Ensure alignment with NI membership, CPD and nuclear professionalism standards.

Person specification

Essential experience

• Proven experience in project or programme management.
• Experience delivering events, both in person and virtual.
• Experience managing budgets, suppliers and delivery schedules.
• Experience working with multiple stakeholders across organisations.
• Experience supporting learning, development or leadership programmes.

Essential skills and knowledge

• Strong organisational skills and attention to detail.
• Clear and confident written and verbal communication skills.
• Ability to manage competing priorities in a small team environment.
• Practical understanding of adult learning or blended learning delivery.
• Ability to work effectively in a pilot or evolving programme.

Essential behaviours

• Takes ownership and accountability for delivery.
• Works collaboratively across industry and government.
• Demonstrates an inclusive approach to working.
• Comfortable engaging senior stakeholders with credibility.

Desirable experience

• Experience of working with event management systems and applications.
• Experience working in or with the nuclear, energy, engineering or infrastructure sectors.
• Knowledge of professional bodies, CPD frameworks or membership models.
• Experience commissioning or coordinating external facilitators or coaches.

Working requirements

• Ability to travel within the UK for a few events and site visits as required.
• Availability to work three days per week over a 12-month fixed term.

Flexibility and accessibility

We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with monthly travel to London for team meetings.

Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.

Commitment to inclusion

We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.

Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.

The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.

Informal discussion

For an informal and confidential discussion about the role, please contact:
Robert Gofton, CEO

We are recruiting a Senior Member Network Account Manager to join our busy Member Networks team at the British Psychological Society for a fixed period of 12 months starting in March 2026.

The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.

About the Role

As Senior Member Network Account Manager, you will be the main contact for several Member Networks, including Divisions. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, lead projects, and work closely with teams across the organisation to strengthen collaboration and network growth.

A day in the life may include:

• Advising volunteers on governance, finance, awards, planning and compliance matters
• Ensuring Networks deliver their activity plans, managing timelines and aligning work to strategic goals and budgets
• Supporting events and projects that drive member engagement, including budgeting, venue liaison and travel bookings
• Managing inboxes and responding to enquiries with clear advice and signposting
• Attending meetings, collating actions and following up to ensure progress
• Sharing best practice and improving processes, tools and systems as needed
• Maintaining documents in Google Workspace, including budgets, reports and committee lists.
• Delivering volunteer training on new processes or systems
• Coordinating awards and grants, updating web content and communicating with applicants
• Managing committee recruitment, posting roles and handling applications
• Working with internal teams such as Membership, and Marketing to provide seamless support.

What We’re Looking For

To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will lead and coordinate delivery of activities, managing timelines and working with key stakeholders. 

Why Join Us?

We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisations

 How to apply

The closing date for applications is 31st January 2026, with interviews held on-line w/c 9th February. To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Hours: 37.5 hours

Salary: £42,213.23 FTE (depending on experience)

Contract type: Permanent

What can we offer you?

Financial Reward: Take advantage of a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!

Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

Work-Life Balance: Enjoy a set schedule, a Birthday Bonus day off, and competitive family-friendly benefits.

Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

The Role:

Putting client-centred care into practice requires the backing of the whole organisation, we are looking for a passionate and committed Clinical Team Leader to join our team within our West Midlands clinic. Within our Nurse led environment we have well-established protocols and support systems that reinforce a values-driven organisational culture, with a focus on care and leaving no one behind.

You will ensure the smooth running of the centre on a day-to-day basis by overseeing all clinical areas, safeguarding and supervision of the nursing team, co-ordination of doctors/surgeons/anaesthetists, being the main point of call for clinical and safeguarding matters and by being a part of the supervisory team.

As a registered Clinical Team Leader, you will be provided with a bespoke training package tailored to your clinical experience to equip you in delivering safe and effective abortion care to our clients.

Previous experience of working within sexual and reproductive health is not a requisite of this role.

Working within our clinics you will be joining a team of both clinical and non-clinical colleagues who empower our clients to make reproductive choices that are right for them.

To perform this role, it is essential that you have the following skills:

• Experience with leadership and leading a team
• Ability to work independently and use initiative
• Strong interpersonal communication skills for supporting our diverse client population
• Excellent record keeping
• Strong clinical knowledge and good analytical skills
• Good time management skills
• Ability to manage risk effectively, prioritising workloads accordingly
• Good IT skills (full training on internal programs will be provided)

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

We are looking for a Deputy Cinema Manager to join the team at our brand new MediCinema based in Birmingham Children’s Hospital.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run 4 regular inpatient screenings each week which includes evenings and weekends. The post holder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends, so the role requires regular evening and Saturday working.
• On screening days be responsible for:
  • Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
• Assist with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
• Support the development and roll out of any new type of screenings we embark on.
• Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building key relationships with hospital staff and our partner Birmingham Children’s Hospital Charity.
• Help develop and manage effective partnerships throughout the hospital and community
• Representing the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties

• Deputise for the Cinema Manager as and when required.
• Provide holiday or emergency screening cover when required.
• Help manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the Birmingham Children’s Hospital MediCinema, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced Disclosure check, which we will arrange.

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you. Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

We are recruiting a Support Manager to provide clear leadership, coordination and oversight of our support services during a period of growth. This role is pivotal in ensuring our services are safe, sustainable, well-governed and responsive to patient needs, while supporting staff and volunteers working in emotionally demanding environments. You will work closely with the Director of Research & Programmes and collaborate across the organisation to align support services with wider strategy.

This is an ideal role for someone with experience managing support or community services in the charity or health sector, who values clarity, collaboration and compassionate leadership.

Key Responsibilities

Service Leadership & Oversight

• Provide operational oversight of Make 2nds Count’s support services, ensuring high-quality, consistent delivery.

• Embed clear processes, boundaries and decision-making routes across support activities.

• Monitor service activity, risks and capacity, escalating issues appropriately.

Safeguarding, Risk & Quality

• Act as the operational safeguarding lead for support services.

• Ensure safeguarding, incident reporting and crisis procedures are embedded, understood and followed.

• Support a culture of emotional safety and reflective practice.

Team & Volunteer Support

• Line manage and support staff within the support team.

• Work with the Director of Research & Programmes to ensure appropriate supervision structures are in place.

• Support volunteers and facilitators through clear guidance, training pathways and escalation routes.

Planning & Collaboration

• Contribute to service planning, improvement and prioritisation.

• Work collaboratively with colleagues across the charity, including fundraising and communications, to ensure joined-up delivery.

• Support the evaluation and development of services based on insight and learning.

About You

Essential

• Experience managing or coordinating support, community or health-related services.

• Strong understanding of safeguarding in sensitive or high-risk environments.

• Experience supporting staff or volunteers in emotionally demanding roles.

• Ability to bring structure, clarity and consistency to complex service delivery.

• Confident communicator, able to navigate sensitive conversations with care.

• Comfortable working remotely and managing your own workload.

Desirable

• Experience in cancer, health, mental health or lived-experience-led services.

• Knowledge of governance, data protection and information management.

• Experience working in a small charity or resource-constrained environment.

• Understanding of trauma-informed or compassionate practice.

Why Join Us?

• Be part of a mission-driven, patient-led charity making a real difference.

• Work with a supportive, values-led leadership team.

• Flexible, home-based working.

• Annual leave enhancements over Christmas and New Year.

• Opportunity to shape and stabilise vital support services at a key moment.

How to Apply

Please submit:

• A CV, and

• A supporting statement (no more than 2 pages) outlining how your experience meets the requirements of the role and why you are interested in working with Make 2nds Count.

We are committed to inclusive recruitment and welcome applications from people with lived experience of cancer.

We believe everyone deserves healthy, sustainable and culturally appropriate food, where they live. We believe the way people access food should be rooted in health, dignity and choice. We believe the food system should be shaped and determined by everyone, and that every voice matters. We believe a thriving local, independent food economy is one that celebrates healthy food. We believe that good food is not a luxury. It’s a basic human right.

If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.

Why this role matters

 Alexandra Rose run practical place-based food system transformation projects based around a voucher for fresh fruit & veg. We currently have 9 projects across the UK, and we’re aiming to scale in the coming years. Each project operates the same model, but each project adapts to work with different communities, different languages, different community support infrastructure, different retail options, and more.

At the core, we work with local trusted community organisations who distribute our vouchers to local families on low incomes with young children, and in some areas to local adults on low incomes managing food related health conditions (diabetes, obesity, high blood pressure, etc). Voucher distribution is linked to a range of wider wrap around services to ensure that our projects support people in getting out of poverty in real and long-lasting ways. Our vouchers area accepted exclusively by local, independent healthy food businesses, ensuring that we are also supporting a fairer, healthier local food economy.

Our model directly tackles the barriers of affordability and accessibility to the most nutrient dense and most expensive element of a healthy diet. We change the health outcomes of young children and adults living with food related health conditions. We actively change the food environment that is available to a range of people who have been disadvantaged for decades.

As we grow nationally and expand the reach of our projects across multiple regions, we need strong operational leadership to ensure we can deliver consistently, efficiently and with confidence. You will help shape the systems and structures that support our operations, building on the strong work of our existing project teams.

This role is central to developing an operational approach that is both standardised and adaptable, supporting diverse communities while ensuring high-quality delivery, compliance, data collection and organisational resilience. As a senior leader, you will be an active part of the organisation’s Senior Management Team, and play a vital role in guiding the organisation through change, whether driven by shifts in policy, political context, funding environment or community need.

 Key Responsibilities

 Operational Leadership & Systems Development

• Build on the strong work of our project teams to develop consistent, scalable systems and processes that support effective delivery across different communities.
• Lead the design, implementation and continuous improvement of robust operational systems: data management, compliance, monitoring, reporting, risk management and quality assurance.
• Ensure compliance with relevant regulations (including data protection/GDPR), charity governance requirements and internal administrative standards.
• Work closely with external tech support and internal teams to maintain and improve our digital platforms and tools.

 Project Oversight & Delivery

• Provide leadership and coordination to regional project coordinators, ensuring high-quality delivery and alignment with organisational standards.
• Oversee the development of a simple, practical monitoring, evaluation and reporting framework to enable accurate tracking of reach, impact and performance across all projects.
• Support internal reporting to the CEO, SMT and Board, and external reporting to funders, partners and local authorities.

Financial & Resource Management

• Work with the Head of Finance to align operational budgets with organisational priorities, ensuring responsible resource allocation and cost-effective delivery.
• Contribute to financial forecasting and scenario planning from an operational perspective.

Organisational Resilience & Adaptability

• Contribute to organisational planning in response to external changes (policy shifts, political changes, funding conditions, inflationary pressures, etc.).
• Lead operational risk management and ensure continuity of delivery under changing circumstances.
• Promote a culture that values clarity, reliability, adaptability and dignity in service delivery.

Team & Stakeholder Management

• Line-manage project coordinators.
• Maintain strong relationships with local partners, community organisations and local authorities to support effective delivery.
• Support clear internal communication so that people understand processes, compliance expectations and their roles in operational delivery.

Person Specification

 We’re looking for someone who:

• Has significant relevant experience in operations management.
• Is highly organised, systems-focused and confident designing and continually reviewing and improving processes, tools and operational frameworks as the organisation grows.
• Is comfortable navigating and coordinating multiple projects, teams and stakeholders across different regions.
• Understands data protection, compliance and risk.
• Has strong digital literacy and can quickly learn new systems. The platforms and apps that underpin our work are central to Operations Team working.
• Has strong financial literacy and experience with budgets, forecasting and resource planning.
• Remains calm, pragmatic and solutions-focused during periods of change or uncertainty.
• Communicates clearly, constructively and collaboratively.
• Shares our belief in dignity, community, independence and the right to good food.

 Why join us?

• A senior leadership role with genuine influence in a mission-driven charity.
• The opportunity to shape and strengthen the systems that will support national growth.
• Work that contributes directly to fairer, healthier, more dignified food access across the UK.
• A culture that values flexibility, clear thinking, integrity and adaptability.

Use of AI in applications

We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role. 

To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.

 Additional information

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

Interview dates

• First stage interview - Thursday 19th Feb online via Teams
• Second stage interview - Thursday 26th Feb in person in a central London location TBC

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-four centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The main duties of the role

To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 
• To update and maintain IntoUniversity displays, publicity and resources.
• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks. 
• To develop educational resources and worksheets for use across all IntoUniversity programmes. 
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act,  Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable  Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety. 
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide. 
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

Contract
Permanent, part-time

Start date

As soon as possible.

Working hours

15 or 16 hours per week, please see job description for further information.

Salary

Starting salary is £28,250 (pro-rata)

Pro-rated salary is £10,885 per annum for 16 hours per week

Pro-rated salary is £10,205 per annum for 15 hours per week.

Location
We have positions available in our Birmingham and Leicester centres.

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.

Salary and Location

• Band 3, Regional Spine points 37-33
• Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
• PCS Birmingham

Successful candidates for the Member Response Team Leader will be able to demonstrate:

• Experience leading teams or supervising staff
• Working in a customer-focused organisation or service
• A strong understanding of GDPR
• Experience using CRM platforms such as Salesforce

The main duties of the Member Response Team Leader role include:

• Managing a team of Member Response Team Administrators
• Day-to-day operations of the team
• Ensuring workflows are managed efficiently and service level agreements are consistently met

With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.

The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.

Closing date: at 12 midday on Thursday 22 January 2026

Interviews will be in person: Thursday 5 February 2026

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER

Ref: 0226

Grade: Band 3, Birmingham

Salary:

Spine points 37- 33

Starting salary £39,403 p.a. rising to £43,715 p.a.

Location: PCS Birmingham

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.

Responsible to: Member Response Team Manager

Responsible for: Member Response Administrators

Contacts

External:

PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts

Internal:

PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments

Main duties and responsibilities

1. People Management

• Day-to-day management of staff and workflow
• Manage work allocation, future planning and support for team/line manager
• Through the appraisal system, identify training and development needs, train or organise training for staff
• Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
• Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
• Check work standards and maintain consistent quality of delegated tasks
• Proactively promote diversity including equality in line with the wider PCS approach
• Continuously improve effectiveness and efficiency of the administrative team
• Ensure health, safety and welfare of team members

2. Systems Management

• Develop and make best use of relevant systems e.g. office, IT, finance, etc.
• Attend relevant training and ensure staff are appropriately trained on system changes and developments
• Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
• Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
• Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
• Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
• Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
• Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
• Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees

3. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

4. Office Coordination / Project Management

• Plan ahead and prioritise the teams work
• Share best practice with colleagues across the organisation
• Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
• Prepare for, attend and record meetings and events and take follow up action
• Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
• Handle projects as directed by the line manager
• Deal with complex queries, issues, arising from staff or via correspondence from members
• Draft complex correspondence, briefs, reports as appropriate

5. Meeting, Conference, Election, Ballot, Events Arrangements

• Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
• Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
• Agree and manage timetables, processes and procedures
• Attend and contribute to events as appropriate
• Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate

6. Union Organising and Campaigning (where appropriate)

• Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
• Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
• Maintain direct contact with PCS members within their workplace(s)/branches as required
• Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: MEMBER RESPONSE TEAM LEADER

Ref: 0226

Date: January 2026

Location: PCS Birmingham

ESSENTIAL FACTORS

EXPERIENCE

• Working in a customer-focused organisation or service
• People management including induction, work allocation, appraisal and conduct
• Efficient set up and management of office systems, procedures and databases
• Draft and deal with complex correspondence and issues
• Events management, organisation and co-ordination
• Attend meetings, produce accurate records/notes of actions, follow up as appropriate

TRAINING

(including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Impact and use of digital and IT applications, including Microsoft Office and Salesforce
• Knowledge and understanding of trade unions and work of the public sector
• Project management/project activity
• Understanding of the application of GDPR

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to identify, research, analyse and present evidence, including statistics
• Ability to manage team to ensure efficient running of the work of the department/unit
• Ability to identify and set priorities
• Deal with confidential and sensitive information
• Operational decision making (within defined parameters)

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

We are looking for two Senior Facilitators and Coordinators to join our Sports Project.
 

• Salary: £36,190 per annum pro rata (£14,476 per annum for 2 days a week)
• Hours: Part-time (2 days/week, 15hrs/week) with potential to expand to 3 or 4 days
• Location: Remote (UK-based) with regular in-person deliveries across the UK, and primarily in London and the West Midlands
• Contract: 3-year fixed term contract starting March 2026, with possibility to extend if new funding is secured
• Reporting to: Sports Department Manager

About Beyond Equality

Beyond Equality works with men and boys towards gender equality, inclusive communities, healthier relationships and better mental wellbeing. We have a range of activities, centering on interactive workshops that have reached over 100,000 people in schools, universities, sports environments, workplaces and community organisations, as well as research and expert advice, external communications and professional development training. In everything we do, we prioritise compassion, mutual respect, and evidence-based practice.

The Role(s)

We are looking for two Senior Facilitators and Coordinators to join our Sports Project. You will deliver impactful workshops using Sport for Change (S4C) approaches within professional football academies, community foundations, youth centres and schools.

You will contribute to the design and testing of new learning materials and piloting of new workshops.

You will also be responsible for coordinating session logistics, maintaining stakeholder communications and ensuring data collection (Salesforce).

Both roles will combine direct delivery and project coordination. However, each role will also have specialised responsibilities: 

• Senior Facilitator and Coordinator - Events & Network Building: Focusing on social media, outreach and events.

• Senior Facilitator and Coordinator - Research & Learning: Focusing on focus groups, data collection and curriculum design.

Please note that you only need to submit one application. We will discuss which role best suits you during the interview process.

Our Ideal Candidate(s)

We are looking for someone who has:

• Experience facilitating workshops with young men and adults;

• A strong interest in and an understanding of Sport for Change approaches;

• Strong organisational skills, to manage session logistics, data reporting and their own workload;

• A commitment to compassion, transparency and accountability.

Equal Opportunities

Beyond Equality strives to be an inclusive employer. We want to provide a working environment, and a recruitment and hiring process, that is welcoming, accessible and supportive for everybody - including and especially those who are marginalised in society. With this in mind, we’ve worked to create an application and recruitment process that is as straightforward and transparent as possible.

We welcome applicants with non-traditional educational backgrounds. If you are not sure whether you are qualified or experienced enough for a role, but you think you meet the person specification, we encourage you to apply anyway. 

We particularly welcome applications from people of colour, LGBTQ+ people, women, new or expectant parents/carers and disabled people. 

If there is anything else we can do to make the application and/or interview process more accessible for you, we want to hear about it, and will do our best to meet your requirements.

We are a diverse organisation and we appreciate the value of lived experience. When our team members want to draw on their own lived experience to inform aspects of their work, we do our best to support them - but we’ll never expect or require you to draw on your own experiences if you don’t want to, or to do extra work on the basis of any aspect of your identity. 

Safeguarding

Beyond Equality is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. Employment offers are subject to pre-employment checks including DBS, references, online checks and right to work.

How to apply

Closing Date: Wednesday 21st January at 23:59

To apply, please download the Job Pack PDF attached to this advert. It contains:

• The full details on the responsibilities and requirements for the roles,

• The link to our virtual Q&A session,

• The link to our Diversity Monitoring Form,

• The five application questions you'll need to submit via email with your CV.

If you’re unsure whether this role is for you, sign up for our virtual Q&A Session on Tuesday 13th January at 10:30am (link to sign up in Job Pack).

About The Migraine Trust 

The Migraine Trust is dedicated to helping people affected by migraine. We are the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research. 

One in seven people in the UK live with migraine, and this complex and debilitating neurological disorder significantly affects their lives. We have been leading and bringing the migraine community together to change this since 1965. 

Every year we support millions of people through our website and support services on all aspects of migraine and for help in managing it at work, in education, and in accessing healthcare. We campaign for increased awareness and understanding of migraine, and national policy change to improve the lives of people who get it. We have funded over 140 medical research projects and hold an international symposium every two years to bring together the world’s leading experts on migraine. 

About the role 

We're looking for a proactive and organised Communications Assistant to support the delivery of our communications activity across digital channels, media, and campaigns. You’ll play an important role in helping us engage people affected by migraine, amplify our voice, and raise awareness of our impact. 

Working as part of our small team, you’ll have the opportunity to support activities across the charity including our fundraising, promoting our support services and helping tackle misunderstanding about what it means to live with migraine. We’re looking for an organised person with good writing skills and the ability to manage a varied workload. You’ll have the opportunity to learn about different aspects of communications and get involved in a wide range of projects. You will have demonstratable knowledge or experience of working in communications.

Key responsibilities 

• Take an active role in the planning, creation and scheduling of engaging content for our social media, website and email newsletters 

• Create images and edit videos using programmes such as Canva

• Monitor and respond to enquiries via social and email inboxes

• Help keep our website up to date 

• Assist with planning and delivering awareness campaigns 

• Support media and press activity including updating press lists 

• Help collect and share stories from people with lived experience of migraine 

• Keep our database up to date assisting with the management of records

• Support with the creation of publications and other materials

• Work closely with teams including Fundraising to support activity across the organisation

• Track performance data including website and social media and prepare reports when required

• Provide administrative support to the Communications Team where needed 

Person Specification 

Essential 

• Excellent writing skills 

• Creative with an eye for design to create engaging content for diverse audiences and platforms, including social media, website and newsletters

• Experience of growing and improving a professional social media account

• Familiarity with digital communications including website content, social media and email creation

• Good attention to detail and organisational skills 

• A proactive, flexible attitude and willingness to learn 

• Interest in health, disability, or nonprofit communications 

• Able to manage a varied workload and meet deadlines

Desirable 

• Experience using a website CMS (e.g. WordPress) 

• Experience of adhering to brand guidelines

• Experience with basic video editing

• Familiarity with tools like Canva, Buffer/Hootsuite, Mailchimp or similar 

• Competency with working with a database

• Experience working with people with lived experience or patient communities 

If you wish to apply, please submit your current CV and cover letter by 5pm on Friday 23rd January. Interviews will be week commencing 2nd February. When writing your cover letter, please ensure that you provide specific examples to demonstrate your competencies, achievements and skills addressing the specific criteria set out.