32 Learning and development team administrator jobs in Birmingham, West Midlands
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This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fixed Term Contract until 31 August 2027
We are looking for a motivated and detail-oriented Data and CRM Administrator to support the management and quality of data across our programmes and operations, using our suite of Zoho resources.
This role is ideal for someone at the beginning of their data career who is keen to develop their skills in data management, reporting and CRM administration within a purpose-driven organisation.
This role is 15 hours per week. You will be working from home with the expectation of occasional travel for in-person meetings with your manager or for organisation-wide team days (which are in London - considered commutable travel).
Responsibilities
- Supporting the Impact and Data Lead with data quality and CRM support
- Administrative tasks such as supporting the wider TTF team with guidance documents, utilising the CRM and its functions across programmes, finance, outreach and marketing
- System improvements
- Reporting and analysis
Please read the full job description before applying for this role.
Annual leave: 28 days + Bank Holidays (pro-rata)
Interviews will be held w/c 5 October 2026.
Applicants need to be based in the UK and have the right to work in the UK.
Applications without full CV history included start and finish dates will not be considered. Please include the reasons for any gaps on your CV.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.



The client requests no contact from agencies or media sales.
About This Job
This is an exciting maternity cover role in the Army Cadet Charitable Trust UK (ACCT UK) for a proactive, eagee to learn individual to work within our Cadet Activity team to aid in the administration of our nationally run activities.
We are looking for someone to provide administrative support to the functional delivery areas of the syllabus. This post is primarily to support DofE and First Aid but may, where required, be surged to cover short term administrative responsibilities for other activity areas.
Essential Skills
· Good general education.
· Strong organisational skills with excellent attention to detail and accuracy.
· Excellent written and verbal communication skills, with the ability to build positive working relationships.
· Accustomed to working under pressure for a demanding team
· Experience maintaining confidential employee records and handling sensitive information discreetly.
· Ability to quickly understand an organisation’s Management Information System (MIS) and use it to best effect.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal accident insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 11th October 2026. We encourage you to make clear in your covering letter how you meet the person specification and highlight your key skills. We cannot make assumptions on your qualifications, skills, or experiences, so please be explicit in your application.
Interviews will be held virtually via Microsoft Teams shortly after the closing date.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. You will also be required to have a Baseline Personnel Security Standard, which requires 3 years residency in the UK. In addition, we will follow up references.
We reserve the right to close for applications before the closing date if we receive a large number of applications.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Are you passionate about supporting young people, building relationships and making a genuine social impact? We're looking for a dynamic Student Engagement Officer to join EDT and help inspire the next generation of scientists, engineers, technologists and future innovators.
As a Student Engagement Officer, you'll play a vital role in connecting students, schools, teachers, parents and industry partners with life-changing STEM opportunities. From student recruitment and communications to programme support and stakeholder engagement, this is a rewarding role where you'll see the direct impact of your work on young people's futures.
Why Join EDT?
At EDT, our values are more than words. They influence every decision we make and every young person we support.
- Passionate about creating equitable access to STEM careers.
- Dynamic in our response to a changing world.
- Collaborative with industry, educators and communities.
- Respectful of young people's potential and lived experiences.
Join a charity with more than 40 years of experience helping young people reach their potential through STEM education and employability programmes.
What You'll Be Doing
· Lead the design, development and continuous improvement of engaging STEM and employability programmes, ensuring content remains innovative, relevant and impactful for young people.
· Create high-quality learning resources, programme materials and content for face-to-face, virtual and hybrid delivery, collaborating with colleagues, educators and industry partners.
· Deliver inspiring STEM programmes, workshops and events, confidently engaging young people while providing an exceptional participant experience.
· Build strong relationships with schools, employers and stakeholders, using feedback, data and insight to enhance programme quality, reach and impact.
Please refer to the attached job description for the full list of responsibilities and person specification.
Who We're Looking For
- Experience in student recruitment, education engagement, outreach, events coordination or customer-facing education roles.
- Excellent communication skills and confidence engaging with young people, teachers and parents.
- Strong organisational and administrative skills with excellent attention to detail.
- Experience working with CRM systems such as HubSpot, or the ability to learn new systems quickly.
- Passion for STEM education, youth development and creating opportunities for
What's In It For You?
- Salary £27,300 to £32,400 FTE depending on skills and experience.
- Part-time role at 22.5 hours per week (0.6 FTE).
- Fixed-term maternity cover contract from mid-November 2026 to January 2028.
- 25 days annual leave plus bank holidays (pro rata).
- Up to 10% employer pension contribution.
- Life insurance worth three times annual salary.
Location
- Hybrid working.
- Preference for candidates based in the South, however for the right candidate you could be within commutable distance of any of our office locations - Glasgow, Manchester, Birmingham, Welwyn Garden City and Southampton.
- Occasional travel and overnight stays will be required.
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Our mission is to connect young people with STEM and inspire STEM futures.



The client requests no contact from agencies or media sales.
Within commutable distance of London (BR3 1QP) Birmingham (B15 2HU) or Blackburn (BB1 2HT)
£29,541 + benefits (+ London weighting if applicable)
This is a varied role where no two weeks will feel exactly the same: one day you may be liaising with partners or participants, and the next you may be helping prepare for a key event, supporting colleagues with programme logistics or improving the way we organise and deliver our work.
About us
At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good, a privilege and a responsibility. We are on a mission to improve the quality of teacher and leader development at a system level, using evidence, research and partnership to help shape a stronger education system for the future.
About the role
At NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility. This is an exciting opportunity to join our Leadership Faculty as a Leadership Faculty Administrator and play your part in work that supports teachers and leaders to develop, grow and make a lasting difference in schools. Working at the heart of a busy and ambitious team, you will help ensure our NPQ and leadership programmes run smoothly and that participants and partners receive a professional, responsive and positive experience.
You will play a key role in programme activity, supporting events, managing communications and keeping essential administrative processes on track. This is a varied role where no two weeks will feel exactly the same: one day you may be liaising with partners or participants, and the next you may be helping prepare for a key event, supporting colleagues with programme logistics or improving the way we organise and deliver our work.
We are looking for someone who brings strong administrative experience, excellent attention to detail and a confident, helpful communication style. You will enjoy building positive relationships, solving problems and working collaboratively with colleagues across NIoT to provide high-quality support. If you are organised, proactive and motivated by the chance to contribute to work that strengthens teacher and leader development nationally, we would love to hear from you.
This is a hybrid role, with in-person working required at least once a fortnight and occasionally more frequently depending on business need. The role also includes participation in our annual all-staff away day, including an overnight stay, as well as occasional national travel.
Essential criteria
- Experience of working in a busy administrative role.
- Previous experience of organising large events or meetings.
- Excellent organisational skills and attention to detail.
- A commitment to the aims of the National Institute of Teaching.
- An interest in the education sector and a belief in the value of teachers and school leaders.
- Exceptional interpersonal and written communication skills.
- Expertise in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.
- A pro-active approach that focuses on solutions.
- Highly proficient in managing and monitoring processes which drive successful reporting.
- A sensitivity to the requirements of different audiences and an ability to adapt style appropriately.
Desirable criteria
- Previous experience of working in a remote and geographically distributed team.
- Previous experience in the education sector.
- Experience of using management information systems and/or various online learning environments, particularly Microsoft Teams.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
Key benefits
- Flexible & Hybrid working
- At least 27 days’ holiday a year (plus 8 bank holidays)
- Local Government Pension Scheme
- Comprehensive employee benefits including enhanced parental leave
How to apply
If you have any queries about this role, please contact our recruitment team via email.
For more information and to apply, please visit our vacancies page.
Closing date: 28 September 2026
Interview dates: from 30 September to 2 October 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
Context and Background
The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.
This is achieved through integrated, audience-led, multi-channel marketing and fundraising activity, including individual giving, mass participation and public campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities.
Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy for children.
The team fosters a high-performing, results-driven culture that values collaboration, innovation and integration. By focusing on excellent supporter relationship management and purposeful engagement, it delivers long-term, sustainable impact to support the NSPCC's mission.
The Direct Fundraising team plays a critical role in acquiring and engaging supporters through face-to-face and telephone fundraising channels, ensuring activity is supporter-centred, compliant and aligned with best practice across the fundraising sector.
We are looking for an organised, proactive and collaborative individual to join the team and help deliver high-quality fundraising campaigns that generate sustainable income and positive supporter experiences.
Job purpose
Reporting to the Associate Head of Direct Fundraising, the Direct Fundraising Fundraiser will support the delivery, monitoring and optimisation of face-to-face and telephone fundraising activity that recruits and engages supporters across the UK.
The role will work closely with internal teams and external agency partners to ensure campaigns are delivered effectively, compliantly and in line with organisational objectives, while providing an excellent supporter experience and protecting the NSPCC's reputation.
Key responsibilities include:
- Support the planning, delivery and optimisation of face-to-face fundraising campaigns.
- Monitor campaign performance, income and expenditure, providing accurate reporting and insight to support decision making.
- Work closely with agency partners to ensure fundraising activity reflects NSPCC values, fundraising regulations and best practice.
- Support campaign compliance through activities such as mystery shopping, call listening and monitoring against agreed standards.
- Assist with supplier and campaign management processes, including campaign setup, purchase orders, invoices and budget tracking.
- Help develop and maintain effective processes, guidance and documentation to support campaign delivery and compliance.
- Work collaboratively with colleagues across Engagement and Fundraising, Supporter Experience, Finance, Compliance, Insight and other NSPCC teams to maximise supporter engagement and income.
- Maintain awareness of developments in the fundraising sector, including changes to legislation, regulation and best practice.
- Champion a supporter-centric approach in all aspects of campaign planning and delivery.
Key relationships – Internal
- Reporting to the Associate Head of Direct Fundraising.
- Member of the Direct Fundraising team within the Engagement Delivery, Public Engagement Directorate.
- Works closely with colleagues across Engagement and Fundraising, including Audience Strategy, Engagement Delivery, Supporter Experience, Insight and Digital Engagement teams.
- Collaborates with Finance and Compliance teams to support budget management, governance and regulatory compliance.
- Engages with colleagues across NSPCC services and functions to maximise opportunities for supporter engagement and income generation.
Key relationships – External
· Direct Fundraising agency partners delivering face-to-face and telephone fundraising programmes.
- External suppliers supporting campaign delivery, compliance monitoring and supporter engagement activity.
- Charity sector peers and professional networks to share learning and remain informed of sector developments and best practice.
Main duties and responsibilities
Campaign Delivery and Performance
- Support the planning and delivery of face-to-face fundraising campaigns in line with agreed objectives, budgets and timelines.
- Monitor campaign performance, income and key performance indicators, identifying trends, risks and opportunities.
- Produce accurate reporting and analysis to support campaign decision making and continuous improvement.
- Support campaign setup and implementation, working with internal teams and external partners to ensure successful delivery.
Compliance and Supporter Experience
- Help ensure fundraising activity complies with legislation, regulations, Codes of Fundraising Practice and NSPCC policies.
- Coordinate and undertake compliance monitoring activities, including mystery shopping, call listening and quality assurance reviews.
- Work with agency partners and internal stakeholders to identify and implement improvements arising from compliance reviews.
- Promote excellent supporter experiences across all fundraising activity and maintain a strong focus on safeguarding and ethical fundraising practices.
Supplier and Financial Management
- Build and maintain effective working relationships with agency partners and suppliers.
- Support financial administration processes, including purchase orders, invoice approvals and expenditure tracking.
- Assist with budget monitoring and reforecasting activity where required.
- Ensure accurate records and documentation are maintained.
Collaboration and Continuous Improvement
- Work collaboratively across teams to maximise fundraising performance, supporter engagement and organisational impact.
- Contribute to projects and initiatives that support wider Public Engagement objectives.
- Maintain knowledge of fundraising trends, innovations and sector developments, identifying opportunities to improve performance and supporter experience.
- Undertake other duties as required by the Associate Head of Direct Fundraising.
Responsibilities for all staff within the Engagement and Fundraising Directorate
- To actively participate in regular team and department meetings, contributing to discussions and decisions that support the NSPCC's strategic objectives.
- To behave at all times in a manner consistent with the NSPCC's values.
- To ensure data held within relevant systems is accurate, current and reliable.
- To maintain an awareness of own and others' Health and Safety and comply with NSPCC policies and procedures.
- To work in a manner that promotes equality, diversity, inclusion and belonging.
- To support a culture of continuous learning, collaboration and improvement.
- A commitment to safeguard and promote the welfare of children, young people and adults at risk.
Person Specification
- Experience supporting the delivery of fundraising, marketing or supporter engagement campaigns, ideally within a charity or customer-focused environment.
- Strong written and verbal communication skills, with the ability to present complex information clearly and appropriately for different audiences.
- Ability to analyse and interpret data, identify trends and opportunities, and present findings in a clear and meaningful way.
- Experience working with budgets, financial information and performance reporting, with strong numerical skills and attention to detail.
- Highly organised with the ability to manage multiple priorities, meet deadlines and work effectively in a fast-paced environment.
- Strong relationship management skills, with the ability to build productive working relationships with internal stakeholders, external suppliers and agency partners.
- Experience using Microsoft Office applications, particularly Excel, alongside other business systems and databases.
- Understanding of, or willingness to learn, fundraising regulations, compliance requirements and sector best practice.
- Commitment to delivering excellent supporter experiences and protecting organisational reputation with a personal commitment to the NSPCC’s mission and values to do so.
- Willingness to travel within the UK to support compliance monitoring activities, including mystery shopping and agency visits where required.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Degrees
The Degrees Initiative is a UK-based NGO that builds the capacity of the Global South to evaluate solar radiation modification (SRM) geoengineering, a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that the Global South should be empowered to conduct their own research and to play a central role in SRM discussions. The initiative has been working in different forms for over a decade, and our work receives worldwide coverage and widespread acclaim.
Role
The Events Officer will coordinate and support the planning and delivery of Degrees’ international events, including workshops bringing together Degrees-funded researchers, policymakers and other stakeholders, and the biennial Degrees Global Forum. Working closely with colleagues across the organisation, the Events Officer will help ensure high-quality events that strengthen collaboration, showcase research outcomes, facilitate engagement with policymakers and advance Degrees’ mission to build capacity in the Global South to engage equitably in SRM deliberations.
The Events Officer will also provide general administrative support to the Policy Engagement team.
This role is ideal for a highly organised individual who enjoys coordinating complex logistics, managing multiple priorities, improving processes and ensuring that events run smoothly.
Key responsibilities
The Events Officer works under the supervision of the Events & Projects Manager, while supporting the Policy Engagement team in cooperation with the Policy Engagement Director. Responsibilities will include:
Events
- Arrange travel, lodging and other travel logistics for, funded scientists, policymakers, and other external participants;
- Maintain event budgets and expenditure records, working with the Events & Projects Manager and Operations and Finance team to monitor expenditure against budget;
- Arrange meeting facilities;
- Facilitate requests for visas and other travel authorisations;
- Serve as a point of contact for external event participants’ queries about travel and events;
- Assist Degrees staff with travel questions;
- Ensure proper distribution of participant documents in a timely manner;
- Maintain accurate event plans, timelines, trackers, action logs and participant records, and proactively follow up outstanding actions;
- Coordinate communications and follow-up actions between the Events & Projects Manager and other Degrees teams;
- Support supplier management and contracting processes as directed by the Events & Projects Manager;
- Support the development and maintenance of appropriate event risk assessments;
- Support post-event close-out, including participant feedback, reconciliation of records and expenditure, documentation and lessons learned.
Degrees Global Forum
- Support the Events & Projects Manager and the Conference Manager in the planning and delivery of the Degrees Global Forum;
- Coordinate participant registration processes and attendee records;
- Support abstract, poster and session submission processes;
- Support coordination with the venue, destination management company and other event suppliers, including maintaining schedules, requirements and action logs;
- Coordinate travel and accommodation arrangements for funded participants.
Support of policy engagement team
- Maintain the list of external policy engagement contacts.
- Draft general and formal correspondence; reviewing and formatting documents and slides according to style;
- Organise and maintain the policy engagement team’s shared mailbox and filing system;
- Schedule staff and other meetings;
- Support the administration and maintenance of Policy Engagement team processes, including agreed monitoring, evaluation and learning systems;
Key relationships
- Events & Projects Manager (line manager)
- Policy Engagement team, especially its Director
- Conference Manager
- Programmes team
- Fundraising Manager
- Operations and Finance team
- external venues, travel providers, and other suppliers
Qualifications
Essential
- At least two years’ relevant experience in administration, project coordination, events, or a similar role;
- Experience supporting the delivery of events, workshops, conferences, or similar activities, including coordinating travel and other logistics;
- Bachelor’s degree in a relevant field, or an additional three years of relevant professional experience;
- Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines and work effectively under pressure;
- Strong attention to detail and a professional, responsible approach to work;
- Ability to work independently with minimal supervision in a dynamic, remote environment;
- Strong written and verbal communication skills in English;
- Strong interpersonal skills and an ability to work effectively with colleagues and external stakeholders from a wide range of backgrounds;
- Excellent Microsoft 365 skills, particularly Excel, SharePoint, Word, PowerPoint, Teams and Outlook, and confidence learning new digital tools;
- Experience maintaining financial records, monitoring or reconciling budgets, and working with spreadsheets;
- Experience using CRM systems, project management tools or similar databases;
- Ability to travel internationally when required, including to attend the biennial Degrees Global Forum; and
- Legal right to work in the United Kingdom.
Desirable
- Experience supporting international conferences, academic events, or other complex multi-day events;
- Experience with event registration or conference management systems;
- Experience using travel management platforms and supporting visa or travel-authorisation processes;
- Experience developing or maintaining standard operating processes;
- Knowledge of project management methodologies;
- Advanced digital skills, such as specialised spreadsheet functions, database administration or online form and workflow tools;
- Experience working in the charity, international development, research, non-governmental or intergovernmental sectors;
- One or more additional languages; and
- An interest in climate change, international development or international research collaboration.
Benefits of working at Degrees
- You will join a growing and dynamic charity operating at the intersection of climate change and global development.
- You will have the opportunity to contribute to a potentially high-impact issue by helping shape global conversations on climate science, empowering researchers in the Global South, and collaborating with some of the world’s leading SRM experts.
- The role is fully remote, allowing you to live anywhere within the United Kingdom. The charity has no central office and offers each employee up to £250 per month (including VAT) to cover co-working space costs. The team meets face-to-face at quarterly ‘awaydays’ in the UK, which are organised and paid for by the charity.
- Degrees provides an 8% employer pension contribution with no required employee contribution, which is generous by the standards of the UK third sector.
- The role includes opportunities for international travel.
- You will receive 25 days of annual leave per year, in addition to UK public holidays. If the charity closes between Christmas and New Year, you may also receive up to three extra days of leave.
- Personal development budget of £1,000 per year.
A dynamic charity working on climate change and global development



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
The Alliance for Youth Justice is an alliance of more than 70 non-profit organisations advocating with and for children to drive positive change in youth justice across England and Wales. We mobilise our members’ frontline expertise, children’s lived experience, and evidence from research to champion a child-centred, rights-based and trauma-informed system that treats contact with the justice system as a sign of unmet need and systemic failure, prioritises support over criminalisation and gives every child the opportunity to thrive.
We're widely recognised as the most influential group campaigning for improvements to the system, with trusted access to decision makers, working towards three goals: keeping children safe from the youth justice system through prevention and diversion; racial justice across the system; and custody as a last resort for children.
About the role
Following the launch of our new strategic approach, our Operations and Membership Lead will provide the operational, financial and administrative backbone of the organisation — keeping our finances and governance on track, and coordinating our network of over 70 member organisations.
Finance, operations and governance (70%) — manage bookkeeping in QuickBooks, coordinate banking, prepare management accounts, support grant financial reporting, maintain internal systems (SharePoint, IT), lead on policy compliance (safeguarding, GDPR, health and safety), and support Board governance and statutory filings.
Membership coordination (30%) — manage the end-to-end membership process from enquiries to renewals, coordinate member surveys and data, and organise our events — quarterly member meetings, roundtables and webinars.
Anti-racist, anti-oppressive practice runs through how we work with our Board, staff, members and stakeholders.
About you
You have experience in an operations, finance or administrative coordination role within a non-profit or membership organisation, including managing the full financial cycle within a charity and a working knowledge of charity fund accounting. You're practically experienced with QuickBooks (or equivalent), highly proficient in Microsoft 365, SharePoint and Excel-based tracking systems or CRMs, and bring exceptional organisational skills, discretion and a proactive, self-motivated approach. You have a personal commitment to anti-racism, social justice and child rights.
Why join us
We're a small team of three punching well above our weight, with real scope to shape how we work and few layers of hierarchy. We offer flexible, trust-based home working (within core hours), plus 25 days' leave (pro rata), Christmas office closure, and a 5% employer pension contribution.
We encourage applications from historically marginalised groups even if you don't meet every requirement, and we do not use criminal records to exclude candidates.
Please download the reruitment pack to find out more and read the full job description and person specification.
Please download the recruitment pack and submit a CV and covering letter outlining how your skills and experience match the person specification.
Hybrid - Within commuting distance of Birmingham (B15 2HU), Blackburn (BB1 2HT), Bradford (BD4 6NR), Bristol (BS10 5PY), Doncaster (DN6 7EQ), Beckenham (BR3 1QP) or Redcar (TS10 4AB)
2 years’ fixed term contract | Full or part-time
An exciting opportunity to contribute to a mission that values teaching as a fundamental societal good.
About us
At the National Institute of Teaching, we believe teaching is a fundamental societal good, a privilege and a responsibility. Our work is rooted in that belief: we exist to improve the quality of teacher and leader development at a system level, so that every child and young person benefits from excellent teaching.
Part of this mission involves producing rigorous, impactful, and cutting-edge school-led research. We have a dedicated in-house research team who work with our programme-delivery teams to develop and test new methodologies, address critical challenges, and meet the evolving needs of our partner schools and organisations in the wider education sector. This is a new and exciting approach to embedding research within practice in education, and we work collaboratively to continually evolve and strengthen our approach to making research useful in teacher education practice. The Evaluation and Observational Research team sits within the overall Research team, and designs and implements primary research projects in collaboration with the Programmes team at the NIoT.
About the role
We are seeking a Research Assistant to join our team and play a crucial role in the generation of high-quality and useful evidence on effective teacher professional development. You will work alongside a team of Research Fellows, Research Assistants and the Head of Evaluation and Observational Research to design and implement academic research alongside the programmes designed and delivered by NIoT.
These roles include opportunities to contribute to research design of new research; collect quantitative and/or qualitative data; conduct quantitative and/or qualitative analyses; contribute to high-quality written outputs for academic audiences and policymakers, and other outputs to raise the impact of our research. In addition to having quantitative or mixed-methods research experience, you will be an innovative and practice-minded researcher who strives to make cutting-edge research relevant, engaging, and useful for practitioners in teacher education.
The Evaluation and Observational Research team design and conduct research into teacher training and development. These roles will work on one or both of projects into: teacher training and development, such as Initial Teacher Education, the Early Career Framework, and National Professional Qualifications; and system leadership development.
This is a hybrid role, with the requirement for in person working for a minimum of once a fortnight, occasionally this will be more due to business need. The role includes participation in our annual all-staff away day (including an overnight stay) and occasional national travel.
Essential criteria:
· Master’s degree study in education, psychology, social science, health sciences, economics, or other related field
- Experience contributing to quantitative (e.g., experimental, quasi-experimental, observational) and/or qualitative research design
- Quantitative (e.g., advanced inferential techniques, sampling methods, and power analyses), qualitative (e.g., handling large amounts of textual data, iterative research design, thematic coding), and/or mixed-methods (combining and integrating quantitative and qualitative methods) data management and analysis skills
- Excellent interpersonal and written communication skills
- Proactive and collaborative approach to problem-solving
- Reflective approach to practice, with a commitment to continuous learning and professional development
- Advanced proficiency in R for data management, statistical analysis, visualisation and reproducible research
- A commitment to the aims of the National Institute of Teaching
- An interest in the education sector and a belief in the value of teachers and school leaders
Desirable criteria:
- Doctoral degree in education, social science, health sciences, or other related field
- Proven interest and/or experience in teacher training and development
Key benefits:
- Highly competitive pay and pay progression opportunities
- Flexible start and end working times
- Flexible working opportunities, including significant scope for hybrid working
- At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year)
- Entry to the highly valued Local Government Pension Scheme
- Excellent opportunities to develop your skills and experience and to progress your career
- A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on 30 September 2026.
Interview date: w/c 5 October 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
Remote/London (must be able to attend the London office at least twice per month if remote working)
Permanent | Part-time (4 days / 28 hours per week)
£44,358 (London-based) / £39,587 (non-London-based) FTE + excellent benefits
Join our Research & Outcomes team at the Royal College of Speech and Language Therapists (RCSLT) and help shape the future of speech and language therapy. You’ll plan, deliver and evaluate projects that strengthen research capacity, capability and culture across the profession, champion evidence-based practice, and support members in making the most of outcomes, health informatics and data.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
As a Research & Outcomes Officer, you’ll play a key role in shaping and delivering the RCSLT’s research and outcomes work, helping to strengthen research culture, champion evidence-based practice and support the profession to make better use of evidence and data.
You’ll take operational responsibility for a varied portfolio of projects and initiatives, from research priority setting and engagement, to collecting and analysing data, supporting evidence synthesis and monitoring impact. You’ll also help bring this work to life through engaging communications across RCSLT research channels, as well as presentations, webinars, conferences and events.
Working closely with RCSLT members, colleagues and external stakeholders, you’ll provide expert, evidence-based advice on research, outcomes, clinical and professional issues, while responding to enquiries and supporting teams across the organisation to identify, understand and apply research evidence.
This is an exciting opportunity for someone who enjoys combining research, project delivery, data, communication and stakeholder engagement, and who wants to make a tangible difference to the future of speech and language therapy.
What we are looking for
We’re looking for a qualified Speech and Language Therapist and current RCSLT member with strong clinical and professional knowledge and a passion for research and evidence-based practice. You’ll have experience of literature searching, critical appraisal and evidence synthesis, alongside knowledge of research, evaluation, outcome measures and data analysis.
You’ll be confident turning complex evidence and data into clear, accessible insights and communicating these effectively to a range of audiences.
You’ll be highly organised, analytical and adaptable, with the ability to manage multiple projects and competing priorities. A collaborative approach is essential, as you’ll work with members, colleagues and external stakeholders to provide expert guidance and support. Above all, you’ll be committed to using research and evidence to improve practice and outcomes, championing equality, diversity and inclusion, and contributing positively to the RCSLT’s aims and values.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: 9.00am on Monday, 19 October 2026.
Interview date: w/c Monday 2 November 2026 (held virtually).
There may be a task that will be needed to be completed as part of the interview process.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
People Partner & Service Lead
Closing date: 23th September 2026
Interview date:6th October 2026
Department: People
Location - Across both Sites – Erdington and Selly Park
Hours: 37.5
Duration: Perm
Salary: Corporate Band B up to £50,000 per annum
DBS: Basic
Lead with purpose. Support with compassion. Make a difference every day.
We are recruiting a People Partner & Service Lead to provide leadership for our People Team and help deliver an exceptional colleague and volunteer experience across Birmingham Hospice.
At Birmingham Hospice, our people and volunteers are at the heart of everything we do. This is an exciting opportunity for an experienced and proactive People professional to lead a dedicated team while partnering with managers and leaders across the organisation to deliver high-quality, people-centred services that support the attraction, recruitment, engagement, retention and reward of our people.
Working closely with the Head of People, you'll lead the day-to-day delivery of our People services, providing expert advice, coaching and support across a wide range of people matters, including employee relations, performance and organisational change. You'll combine operational leadership with strategic influence, helping to shape our people practices, develop our workforce and support the delivery of our People Strategy.
We're looking for someone with strong employee relations expertise, a passion for helping people thrive, and the ability to build trusted relationships across the organisation. In return, you'll play a key role in ensuring Birmingham Hospice remains a great place to work and volunteer, while contributing to a culture where colleagues and volunteers can deliver their very best.
What you'll bring
· CIPD level 5 qualification or equivalent supported by extensive practical experience
· Significant experience working within a People function, with strong employee relations expertise
· Knowledge across key People disciplines, including recruitment, learning and development, employee engagement, organisational development and policy development
· Experience leading, coaching and developing high-performing People teams
· Strong stakeholder management skills, with the ability to build credibility and influence at all levels
· Excellent organisational skills, with the ability to manage multiple priorities and work effectively at pace
· A proactive, pragmatic and solutions-focused approach
· Experience supporting organisational change, workforce planning and service improvement
· Confidence using people data and insights to inform decision-making and drive improvement
· A commitment to delivering high-quality, customer-focused People services
What we offer
· The opportunity to make a meaningful impact in a values-led organisation where people and volunteers are at the heart of everything we do
· A varied and rewarding role that combines operational leadership with strategic influence across the people agenda.
· The opportunity to shape and enhance the colleague and volunteer experience across Birmingham Hospice
· A supportive, collaborative and inclusive culture that encourages innovation, development and wellbeing
- Recognition of prior NHS or hospice service (including pension and annual leave entitlements)
- Generous annual leave, wellbeing programmes and access to employee benefit platforms such as Stream and Engage
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across the North of England. Join Sported as our Lancaster Network Co-ordinator and you could be playing a vital role in the heart of our Field Team. As this role is place- based you will be required to live in Lancaster or surrounding areas, with frequent travel across the region.
About the role
As the key contact for Sported groups across Lancaster & surrounding areas you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.
Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.
About You
Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possess a working knowledge of Microsoft 365 and have experience of database management.
Apply to be part of our team
Benefits
Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, homebased working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance.
At Sported, you'll be part of an organisation where your contribution truly makes a difference.
Act with Integrity. Champion Inclusion. Transform Together. Drive Change.
We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is 12pm on Monday 5th October 2026.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
We want every candidate to have the best opportunity to showcase their skills. That's why we use an anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.
Application Instructions
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)
Location:Remote, with significant travel across all corners the UK and monthly visits to our London office
This is an exciting new opportunity in the Strategic Communications Team at the Foundation.
You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.
Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.
Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.
You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.
Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.
About You
You are highly organised, with experience coordinating events, or visits involving
multiple stakeholders.
Alongside strong communication skills, with an understanding of how to apply
organisational narratives to local activity, you’ll have the ability to balance competing priorities.
You will bring experience partnering across teams and directorates along with excellent
relational skills to build trust and rapport with internal and external stakeholders.
How to Apply
Please click ‘Apply for this job’ to be redirected to the application form.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Monday 21 September 2026, 12 noon
First Interviews: Tuesday 29 September 2026 (online)
Second Interviews: Tuesday 6 October 2026 (in person – London Office)
#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications
We support small, local and specialist charities across England and Wales.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Work where it matters most, achieve what matters more
Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.
Ormiston Academies Trust is looking for an exceptional Head of Executive Office and Communications to sit at the heart of our organisation — running our Executive Office and shaping how we communicate with 45 schools, our staff, and the wider world.
In this dual role, you'll act as trusted adviser to our CEO and Deputy CEO, managing correspondence, priorities and special projects across the Trust. You'll lead our entire communications agenda including internal, external, press and public affairs, building a strategy that helps every one of our schools feel connected to our mission, and that raises Ormiston's voice and influence across the education sector.
You'll work closely with our National Leadership Group, Principals and senior leaders, and you'll have real scope to shape how a large, multi-layered organisation talks to itself and to the outside world.
About you
You'll bring senior leadership experience, ideally gained managing a press office or public affairs function, and you'll be confident operating as a trusted adviser to CEO-level and Principal-level stakeholders. You'll have a track record managing communications across multiple channels in a large, complex organisation, and be a confident user of technology and AI, with a clear view of how AI will change communications and administration. Experience in education, the public sector, or working with ministers, regulators or national media would be an advantage, but isn't essential.
Strong writing and interpersonal skills are essential, along with the ability to distil complex information for different audiences and communicate it clearly and simply. You'll bring calm, decisive leadership under pressure, including experience managing high-profile issues or reputational risk. This role requires you to combine excellent project management with the ability to build and sustain relationships across an organisation and beyond it.
Above all, you'll bring a genuine commitment to Ormiston's mission and values, and the creativity and critical thinking to solve problems in a fast-paced, changing environment.
About Ormiston Academies Trust
Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.
We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.
Ormiston, where every member of staff enjoys…
- The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
- Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
- Being part of a team and community where you belong – receiving bespoke and holistic support from a well-resourced and ambitious network of experts and professionals that work at the heart of communities
- A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits
Benefits that care for you
We value your hard work and dedication, and we're committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children and young people in our schools.
When you join us at Ormiston, you can be certain that your work will have purpose and meaning. You can also expect robust and holistic support from us to enable you to excel in your role.
You will have access to an attractive benefits package including:
- 30 days annual leave (rising to 32 days after 5 years' service)
- Generous pension and life cover
- Access to health and well-being programmes, including a counselling service.
- Discounts on retail, travel, and leisure through our benefits platform.
- Free and confidential legal, tax and health 24/7 helpline.
- Cycle to work scheme.
- Automatic pay progression.
- Flexible working arrangements.
And much more as part of a leading multi-academy trust.
We are open to considering secondment and fixed term/flexible working arrangements for the right candidate.
If you have any questions about the role please contact our recruitment team.
The closing date for applications is 25 September 2026 with interviews due to take place the week commencing 5 October 2026.
Early applications are encouraged as we reserve the right to close the vacancy early should a suitable candidate be found.
The client requests no contact from agencies or media sales.
As an Officer in ImpactEd Evaluation you will project manage evaluation partnerships with schools, trusts and education organisations, from Theory of Change and evaluation design through data collection and analysis to reporting, with the support of a project sponsor. You will work directly with partners, keep projects on track and in scope, and help partners understand and act on what their data is telling them.
We are open to a range of experience and backgrounds. Prior experience in any of consultancy and partnership management, data analysis and report writing, research and evaluation, or the UK education system is likely to be particularly useful. What matters most is a curiosity about what works for young people and the discipline to get things done well.
Officers lead the delivery of specific projects and engagements with support, contribute to revenue generation and service delivery, and mentor junior colleagues.
Partnerships and delivery Project manage evaluation partnerships, coordinating delivery and often leading much of it, with support from a project sponsor. Drive partnerships forward through proactive communication and follow-up, build partner buy-in by involving different stakeholders, and manage scope and the risk of over- or under-delivery.
Evaluation design Facilitate evaluation design with partners: create Theories of Change, design research questions, identify outcome measures and measurement tools, and bring these together in an evaluation framework.
Data collection and analysis Identify suitable approaches to recruiting research participants and facilitate quantitative and qualitative data collection (surveys, existing school data, focus groups and interviews), using our School Impact Platform. Carry out simple inferential statistics independently and more advanced analysis with support, including the data cleaning and matching needed to get data ready.
Reporting and insight Engage with partners to understand the context and purpose of a report and agree the output accordingly. Synthesise the key messages from a complex set of data and report them in an accessible, concise way that fits the partner's context and helps them act.
Colleagues, practice and Group Plan and manage your time, give and act on constructive feedback, communicate openly about progress and blockers, and mentor junior colleagues. There is no direct business development target, but you will contribute to proposals and renewals, and take part in Group-wide work, residentials and professional development.
The client requests no contact from agencies or media sales.
12-month fixed-term contract | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision.
You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight.
This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582