Learning assistant jobs
Main purpose of post
• Provide direct support to people affected by cancer by meeting in
person with or providing digital or telephone support to people using the
service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of
competence in relation to cancer. This will include assessment of service
users’ information and support needs (Holistic Needs Assessment/Cancer
Care Review), provision of written or verbal information, supportive
listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with
clinical teams, primary care teams and community partners where
necessary.
• Provide care coordination around the individual to ensure their
experience of support feels seamless and is transparent, including
support from partner agencies.
What you do
Delivery of information and support to people living with and beyond cancer
and their families
• Provide information and support within level of competence of the post
(Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier
model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and
identify the required level of intervention.
• Support users sensitively to help them understand clinical information
they have been given (e.g. around diagnosis, treatment, effects of the
illness and treatment, cancer terminology), helping to resolve situations
where users feel they have been given conflicting information. This will
include addressing concerns and queries and working to resolve them and
the ability to recognise and work within the limits of own competence and
responsibility is crucial, referring issues beyond these limits to relevant
people.
• Understand that there will be frequent exposure to distressing/ highly
distressing situations and deal with difficult and highly emotive situations
in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who
need help in accessing or understanding information, referring to
appropriate members of the wider clinical team (CNS, oncologist) when
appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or
equivalent experience whilst demonstrating awareness of the limits of own
practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of
cancer, healthy living, diagnosis, treatment options, side effects and living
with cancer, in the most appropriate format (e.g. written, verbal, and others
as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and
facilitate access to services e.g. specialist benefits advice, complementary
therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity
and externally to address issues identified, and seek advice with more
complex issues, directly involving others where necessary, e.g. Clinical Lead
(HCP), Cancer Information and Support Advisors, Head of Cancer Support
Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships
with partner organisations in primary and secondary and the voluntary the
sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics
are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.
Operational Delivery
• Collect and collate data regarding contacts with people who use the
service both in person and by telephone and produce reports of activity as
required.
• Plan and organise events and displays externally liaising with departments
and agencies as required.
• Lead discrete projects or service improvements under direction of the
Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service,
including attending events and outreach sessions across South Yorkshire,
North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including
facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional
teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure
working environment and maintain accurate documentation and report
any concerns.
• Act as a role model by demonstrating expertise and maintaining
credibility, ensuring a positive image of Weston Park Cancer Charity is
maintained.
General Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and
uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant
professional registrations and adhere to codes of practice.
• Participate in team meetings and events.
• Adhere to all WPCC’s policies and procedures including Health and Safety
regulations, Equal Opportunities and Safeguarding.
The above job
Retail Area Manager
Make a meaningful impact in your retail career.
At Prospect Hospice, we believe in a community where everyone lives and dies well. As we embark on an ambitious five-year strategy to grow and diversify our income, we're looking for a dynamic retail area manager to lead our retail operations into an exciting new chapter.
We're an established charity based in Swindon, providing specialist care to people in Swindon, Marlborough and northeast Wiltshire. Our retail operation is at the heart of our mission, raising over £2.5 million annually to support individuals and families through life-limiting illness.
Hours: Full-time, 37.5 hours per week (Monday-Friday with flexibility as needed)
About the Role:
As our retail area manager, you’ll lead our charity retail operations, overseeing a network of 18 charity shops and a thriving ecommerce operation. Your mission: to drive profitability, inspire high-performing teams, and expand our retail footprint — all while championing our brand in the community.
This is a high-impact role for a strategic and hands-on retail leader who thrives on performance, innovation and community engagement.
Key Responsibilities:
- Lead and support shop managers and teams to exceed sales targets and deliver exceptional customer experiences.
- Drive growth through innovative merchandising, promotions, and community engagement.
- Oversee operational excellence across all sites, ensuring compliance, cleanliness, and consistency.
- Collaborate with the Head of Commercial Income to identify and launch new shop locations.
- Use data and insight to inform decisions, monitor performance, and maximise profitability.
- Play a key role in delivering our strategic goal to increase voluntary income by 50% over five years.
Our Vision for Retail:
Retail is a cornerstone of our income generation strategy. With plans to open new shops, invest in digital infrastructure, and enhance our ecommerce presence, this role is pivotal to our future success. You’ll be empowered to innovate, lead change, and help us build a sustainable future for hospice care.
About you:
- Proven experience in multi-site retail management (charity retail experience a bonus)
- A track record of driving income growth
- Strong leadership skills with the ability to motivate and develop remote teams
- Experience of managing large budgets and performance analytics
- A passion for community engagement and a commitment to our values
- A full driving licence and access to a vehicle
Please see the job description for full details and person specification.
If you’re a retail leader who thrives on challenge, innovation, and community impact, we’d love to hear from you. To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Interviews will be held on Monday, 7 July 2025
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
We will review applications as they come in and therefore we may close the vacancy before the closing date. Candidates are therefore advised to apply early.
The client requests no contact from agencies or media sales.
Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.
We are looking for someone with proven experience of leading and managing multiple complex tenders in the criminal justice field or services closely aligned to criminal justice.
If you have proven business development experience within criminal justice, a commitment to CGL values, and a passion for supporting people to make positive change, we’d love to hear from you.
Change Grow Live is looking for a 9-months fixed term Business Development Manager (Commissioned Rehabilitative Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.
Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)
Full Time Hours: 37.5 per week
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
The role
CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.
This new fixed-term role will be responsible for leading all business development activities related to the upcoming national Commissioned Rehabilitative Services (CRS) opportunity.
You will work collaboratively with operational and central support colleagues to: develop service delivery models; form national, local, and regional partnerships; lead budgeting; and manage the writing of multiple concurrent tenders.
You will have the opportunity to visit and engage with our staff and service users across the country to learn about our services and specific local needs and challenges.
Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.
About you
You’ll be an experienced manager and leader, with a proven track record in securing and retaining contracts and leading and managing complex tenders in the criminal justice field or services closely aligned to criminal justice.
You’ll be a confined and highly competent communicator and have proven experiencing of developing national and local partnerships.
You’ll be an excellent writer, with experience of writing tenders, bids and proposals for national procurement processes.
You will have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.
Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager to discuss this role further.
Why work for Change Grow Live
We put our values into action. We trust and believe in our staff.
Be part of an amazing team.
Competitive pay (including London weighting if applicable), pension and other benefits.
Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.
We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.
Salary Range (pro rata if part time)
CGL points 47 to 52 (£52,221.35 - £57,786.02)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
30/6/2025
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
HR Officer
Are you an enthusiastic HR professional looking to make a real difference in a values-led organisation championing women’s housing in London?
Position: HR Officer
Location: Hammersmith, West London / Hybrid (Tuesdays in the office, plus one additional day)
Hours: Full time, 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £30,939 per annum
Closing date: Sunday 6th July (midnight)
Interviews/assessments: Thursday 17th July, in Hammersmith
About the Role:
This is an exciting opportunity to join the organisation at a time of growth and development. As HR Officer, you’ll play a key role in the day-to-day delivery of HR operations, supporting the organisation's people and culture goals.
Working closely with the Head of HR and Corporate Services, you’ll provide expert, proactive support across the employee lifecycle—from recruitment to training and performance—to help create a high-performing, inclusive workplace that supports - 1,000 residents across London.
Key Responsibilities Will Include:
- Coordinating and administering all stages of the employee lifecycle
- Managing HR systems and maintaining compliance with policies and GDPR
- Supporting recruitment administration and organising interviews
- Delivering HR inductions for new starters
- Coordinating training programmes and maintaining learning records
- Supporting payroll and responding to HR-related queries
- Producing HR data and reports to inform decision-making
- Contributing to strategic HR initiatives and continuous improvement
To Succeed in This Role, You’ll Need:
- Strong administrative and organisational skills with excellent attention to detail
- Experience working in HR operations, ideally in a values-driven or non-profit organisation
- Knowledge of UK employment law and HR good practice
- Solid IT skills, including HRIS and Microsoft Office
- Excellent interpersonal skills and the ability to communicate clearly and sensitively
- A proactive, self-starting attitude with a commitment to inclusion and high performance
Desirable but not essential:
- CIPD qualification (or working towards)
About the Organisation:
The organisation was founded in 1920 to meet the housing needs of single women, a mission that’s as urgent today as it was then. With a portfolio of just under 1,000 homes and new developments underway, the organisation is committed to providing safe, secure and affordable housing for single women across London.
Their values - Putting residents first, being Open, Nurturing relationships, and promoting Equality, Empowerment and Respect, are at the heart of everything they do.
Other roles you may have experience of could include: HR Assistant, People Officer, Recruitment and Onboarding Coordinator, Human Resources Administrator, People & Culture Officer, HR Generalist, or Employee Experience Coordinator.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Customer Data Lead
We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.
This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: SIT54 CRM and Customer Data Lead
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: This is a fixed-term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.
Key responsibilities will include:
- Oversight and continuous improvement of CRM data.
- Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
- Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
- Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.
About You
You will have a proven record of:
- Managing, developing and using a CRM database to meet organisation needs.
- Change management projects to support an organisation in better use of data and insight.
- Designing, building and implementing customer segmentation and models.
- Customer and product journeys within a marketing automation environment.
This role requires some travel for team away days.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
£28,000 - £30,450 per annum
Fixed term (12 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Experience Executive to join our team on a fixed term basis covering an internal secondment. This is a fantastic opportunity for a proactive, people-orientated, Customer Experience/ Supporter Care professional to join an established team at one of the most dynamic charities in the UK.
You’ll be a critical part of the Customer Experience and Engagement Team in our Communications Directorate. Focussing on supporter care, you’ll be committed to building and strengthening long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. You’ll enjoy keeping customers coming back for more.
We’re transforming our culture to be customer and insight driven and this role will play a major part in making that happen. You’ll be supporting the Customer Experience Manager in gathering customer intelligence and implementing evidence-based insights to reinforce and improve customer journeys.
You’ll provide a customer focused steer in working groups for new and existing fundraising products. Putting the experience of the customer first, you’ll help build long term relationships with our customers and keep them coming back for more. You’ll be passionate about stopping prostate cancer killing men and damaging bodies.
You’ll develop a sound understanding of our processes with a drive and desire to continually improve the way we work, using an agile mindset, seeking, and implementing solutions and finding better ways of working.
What we want from you
We’re looking for a people-focused, self-motivated, and hands-on individual who believes that every interaction matters. You’ll have experience working in a busy, customer-focused support team and enjoy the “nuts and bolts” of delivering customer-centred, insights-led experiences just as much as delivering the experience itself. You’ll help strengthen the relationships we have with our customers, so together we can create a world where lives aren’t limited by prostate cancer.
You’ll be comfortable dealing with complaints and able to engage with a wide range of customers, showing enthusiasm or empathy when it’s needed.
You’ll be a strong communicator, able to adapt your style to suit different people and situations and have experience building good relationships at all levels of an organisation. You’ll be comfortable highlighting the impact that every stakeholder has on our customers’ experiences. Proactive, collaborative, and a real people person, you’ll work well under pressure as part of a dynamic team.
You’ll have experience using a CRM system (like Raiser’s Edge) and understand the importance of handling sensitive data in line with GDPR regulations. Ideally, you’ll also have a good understanding of fundraising rules, including Gift Aid.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 13th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 21st July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Join RUHX – Be part of something extra extraordinary.
At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.
We’re now looking for a highly organised and motivated Community & Volunteer Officer to join our dedicated and fun team. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.
We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.
Main duties of the job
No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including:
- Build relationships with local groups, companies, schools, and individuals to grow community fundraising income.
Develop and deliver inspiring opportunities for volunteers to support our work. - Provide day-to-day support and communication to our volunteers.
- Represent RUHX at community events, talks, and meetings.
- Help raise awareness of our charity across Bath and the surrounding areas.
We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player.
- Proactive, organised and creative in problem solving.
- A people person who thrives on building relationships and inspiring others.
- Experienced in volunteer coordination and/or community engagement.
- Passionate about health and wellbeing in our local community.
- Comfortable with regular evening/weekend work and travel in the region.
Person specification
Qualifications
Essential criteria
- Educated to Degree Level or equivalent appropriate work experience
- Evidence of a qualification in Fundraising or Marketing
Desirable criteria
- Membership of Institute of Fundraising
Knowledge
Essential criteria
- Demonstrable experience of working in Volunteers & Community Fundraising including managing and delivering large projects and events from initiation to completion on own.
- Experience of carrying out risk assessments
- Experience in managing & working with individual volunteers and groups, securing their effort and commitment and maintaining a high level of customer care.
- Sound understanding of charity law, fundraising regulations and best practice relating to sponsorship, donated support, public collections, licensing etc
- Experience of working in a fundraising team and office environment and following procedures accurately without significant direction.
Desirable criteria
- Experience of working in the NHS
- Experience in developing and delivering marketing plans including charity media relations, social media and digital marketing.
- Experience of setting, managing and reporting on income and expenditure budgets.
- Knowledge & experience of Raisers Edge relationship management database.
Skills
Essential criteria
- Ability to use own initiative and to escalate issues in a timely manner where unable to resolve an issue personally.
- Flexible team player with the ability to prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
- Ability to use storytelling to communicate a compelling case for support in a way that is comprehensible to supporters and volunteers via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
- Ability and confidence to communicate effectively in sensitive situations, using patience and tact in relations with supporters, general public and press
- Ability to build credibility with senior volunteers, supporters and RUH staff through the use of effective interpersonal and influencing skills.
- Advanced Keyboard skills, including good Microsoft Word, and Excel.
- An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.
- Ability to analysis problems and work around obstacles. Offering a range of appropriate solutions

The client requests no contact from agencies or media sales.
The National Lottery Community Fund is looking for a proactive and detail-driven Facilities Officer to join our dynamic Workplace Facilities team. This role is part time, 3 days a week (flexible on chosen days).
Based in our Birmingham office, this role offers the chance to make a real impact—not just locally, but across our network of 10 offices throughout the UK. You’ll be part of a close-knit team of seven, spread across London, Birmingham, and Newcastle, working collaboratively to ensure our spaces are safe, efficient, and welcoming.
While your home base will be Birmingham, you’ll also have the opportunity to support and occasionally visit our offices in Belfast, Cardiff, Newtown, and Exeter. If you thrive on variety and enjoy a mix of health and safety compliance, building management, environmental support and hands-on facilities support, this could be the perfect fit for you.
The facilities officer role will be varied but some of the key responsibilities are:
- Supporting Health and Safety: Collaborate with the Health and Safety team to ensure a safe working environment for all colleagues—whether in the office, out in the community, or working from home.
- Data Management and Reporting: Collect and analyse health and safety data, identify trends, and provide insightful reports to the Facilities Manager to support continuous improvement.
- Intranet Content Management: Maintain and update the Workplace Facilities and Health & Safety intranet pages to ensure content is accurate, accessible, and relevant.
- Property Issue Resolution: Act as a point of contact for property-related concerns, liaising proactively with building managers and contractors to resolve issues efficiently.
- Sustainability Support: Assist in advancing the Fund’s commitment to achieving net zero by 2030 by working closely with the Environmental officer.
- Office Environment and Support: Help ensure the Birmingham office remains a welcoming and well-maintained space by monitoring stock levels and supporting the Facilities Assistant with meeting room setups and requests.
The ideal candidate will bring passion, commitment, and enthusiasm to delivering high-quality facilities support. Strong verbal and written communication skills are essential, along with the confidence to identify and suggest improvements across both facilities operations and health and safety practices.
Previous experience in a facilities role—particularly supporting a hybrid workforce of around 800 staff—would be highly beneficial.
Interview Date: Wednesday 23rd and Thursday 24th July – Face to Face, Birmingham
Location: Birmingham - There would be a requirement to be in the Birmingham office at least twice a week.
We have a frequently asked questions (FAQs) document which you can request, and will also be holding a briefing call on Monday 30th June at 12:30 if this is something you would like to attend, please refer to the recruiter website.
On application, please align your supporting statement to the criteria below
Essential criteria
- Excellent organisational and problem-solving skills and ability to manage and prioritise a diverse workload.
- NEBOSH or IOSH qualified
- Ability to analyse data and produce clear and concise reports, whilst being confident using Microsoft Excel
- Ability to work as a key team player, comfortable with liaising with numerous stakeholders from across different departments internally.
- Excellent communication skills both verbally and written.
Desirable criteria
- Knowledge of using and creating PowerBi dashboards to analyse data
- Positive attitude to continuous improvement and the changes required to make it happen.
- Ability to confidently engage with building managers and contractors
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Do you want to inspire people to play their part in God’s transforming mission in the world? The Philanthropy Lead will make an impact by finding and engaging people who understand the importance of leadership and care about mission in tough places. If you are someone who enjoys meeting new people, communicates with warmth and passion, and builds long-term trust with supporters/clients, this could be a great role for you.
Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.
Hours: Full-time (37.5 hours/week), permanent. Applications are also welcome from candidates who wish to propose a part-time arrangement, as part of a job share.
Location: Home-based with travel for donor meetings, including occasional evenings and weekends. Requirement to attend regular team meetings in Oxford.
Salary: £35,000-£43,000 per annum FTE, depending on experience.
To apply, please follow the directions on our website.
- Closing date for applications: 11 July 2025 midday.
- Interviews will take place the week commencing 21 July.
This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).
Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.
Supporting Christian leaders where they’re needed most



The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity. This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.
Main Responsibilities
- Work with the Director or Finance & Operations (DFO) to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
- Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
- Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
- Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
- Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
- Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
- Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
- Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
- Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
- Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
- Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.
Person specification
- Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
- Deep understanding of Salesforce platform capabilities.
- Excellent project management skills, including budget and stakeholder management.
- Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
- Ability to work effectively in a fast-paced, dynamic environment.
- Ability to manage, coordinate and get buy-in from technically inexperienced team members.
- Experience with data migration and integration is a plus.
- An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
- Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
- An understanding of equal opportunities issues and a commitment to diversity.
- Commitment to Create, its activities and mission.
Terms & Conditions
- This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
- This role is based in London.
- Salary: £45,000 per annum pro rata (0.6 FTE).
- Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
- A beautiful office based in the City of London. Hybrid working is available following induction period.
- 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
- The opportunity to visit projects and Showcase events.
- As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
- In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.
* Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.
The client requests no contact from agencies or media sales.
Are you an experienced accountant looking for a new challenge? Support our digital transformation and shape the future of finance within The Student's Union.
About the role
You will be responsible for managing the day-to-day financial operations of the SU. Working as part of a busy team at the heart of the SU, you will be accountable for making sure that the staff and students have the financial advice and support they need to deliver our charitable purpose.
Your relationship with student treasurers and budget holders will be key, and you will ensure they have up to date and reliable management information, as well as ensuring that finance policies and processes are followed throughout the organisation.
You will act as finance lead on events and a range of projects, as well as providing expert knowledge of fundraising and grants support. You will also support the Head of Finance in delivering the strategic aims of the organisation, whilst stepping in to support the day-to-day delivery of your team.
This role sits within the Finance Department in the Students’ Union. We offer a vibrant and fun working environment and flexibility to enable your work-life balance. We are open to this role being on a full-time or part-time basis (0.8 FTE) with a negotiable working pattern to suit you and us.
More than just a “job”, this is an opportunity for committed and ambitious people to help shape our organisation and the lives of the students we represent. Join us and be part of our story!
About you
We are looking for an experienced accountant with fantastic interpersonal skills. You’ll have a can-do attitude and ability to thrive in a fast paced and ever-changing environment. Excellent analytical skills and attention to detail are vital. Within this role you’ll be student-led and empathetic with the cause, mission and values of The SU.
Our ideal candidate will be:
- Part qualified (ACCA/CIMA/CIPFA) or Level 4 AAT with experience
- Able to work under own initiative to deliver objectives to agreed targets and a high standard
- Able to lead and motivate individuals and a team through change
- Experienced and knowledgeable in accounts preparation, purchase/sales ledger management, stock and fixed asset reporting, and financial accounting using complex financial systems
- Aware of and experienced in good finance practice, accounting standards and guidelines related to charitable fundraising
Further information
For any informal enquiries about the role please contact Ryan Bird, Chief Executive.
Please ensure that your application is submitted via the University website.
What we can offer you:
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.
- Free counselling services through Health Assured
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff discounts on postgraduate tuition fees
- Staff discount on language courses
- Generous employer contributory pension schemes
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
- A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
- Free entry to the Holburne Museum in Bath
- Local discounts and more
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Relocation allowance
- Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
We are committed to continually expanding our benefits to better support you and enhance your experience with us. Find out more about our benefits.
Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on X for more information.
The client requests no contact from agencies or media sales.
We are seeking a dynamic and experienced strategic lead to drive the next phase of our Right to Health campaign. This new role will work with our experienced and well respected team and our extensive network, to make the political case for the better legal recognition and real-world protection for the right to health.
An ideal candidate
You will be a passionate and experienced advocate for health, human, social or environmental rights, committed to driving meaningful change in the UK. You will bring proven expertise in leading policy, advocacy, or parliamentary engagement work - ideally within health, human rights, social or environmental justice sectors - and thrive in building strong, strategic relationships with government, civil society, and community stakeholders.
You have a good understanding of the structural causes of health inequality and the power of human rights frameworks to address them. You will know how the UK political and parliamentary systems work, and you are skilled at influencing these processes through clear, compelling narratives backed by evidence.
You are able to communicate with clarity and impact, tailoring your message to diverse audiences - from policymakers to grassroots activists. You are confident working independently and collaboratively within a small, flexible team, balancing strategic vision with practical delivery. Your approach is solutions-focused, inclusive, and grounded in the lived realities of people affected by health inequalities.
Most importantly, you are motivated by the opportunity to join a dynamic and well respected organisation and lead a strategic campaign that challenges the status quo and contributes to a fairer, more just UK.
You have the right to work in the UK and be able to work from home in London or within easy reach of London. A minimum of weekly attendance in London will be required.
This opportunity is open to applicants wishing to deliver the work on a self-employed freelance or employed basis.
For application, please complete:
- the Application Form
- a CV outlining your career (including paid and unpaid work), with any academic and professional qualifications, to date.
Applications that do not include both documents will not be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and highly skilled administrator and communicator, passionate about sharing Jesus Christ across cultures? Do you desire to see lives and communities transformed by the good news of Jesus Christ?
Our Intercultural Ministries Administrator will provide highly efficient administrative support and events coordination, as well as delivering clear and effective communications for the Intercultural Ministries team. The successful applicant will also have an opportunity to contribute ideas and insights to aid in the development of this ministry across the UK and Ireland. All this is vital for our vision to be a catalyst for the Church sharing the good news of Jesus Christ in all its fullness among East Asia’s peoples through all aspects of life.
There is an Occupational Requirement for the jobholder to be a practising Christian, an
active member of a local church, able to clearly demonstrate a personal commitment
to the mission, principles, values and practices contained in our Ethos Statement.
The client requests no contact from agencies or media sales.
Our client is looking for an Events Assistant to join them on an interim basis for 6 weeks (possibly longer). You’ll play a key role in supporting the delivery of meaningful events and ensuring every supporter feels valued — whether that’s through a warm welcome email, a timely thank-you call, or managing the shared inbox with care and efficiency.
This is a fantastic opportunity to combine your events, admin and customer service skills with a cause that truly matters.
Role: Events Assistant
Organisation type: Charity
Salary/rate: £13.50 per hour
Working arrangements: Mon to Fri - 9am – 5pm
Location: WFH/Remote
Employment type: Temporary (6 weeks with possible extension)
CLOSING DATE: (CVs on a rolling basis)
Short description of the role:
• Provide administrative and inbox support across the events and fundraising portfolio
• Respond to supporter enquiries via email and phone, offering excellent customer service
• Handle sensitive conversations with empathy and professionalism
• Make outgoing calls to check in with fundraisers and offer support throughout their journey
• Confidently manage incoming enquiries through a shared events inbox
• Use the organisation’s CRM (Microsoft Dynamics) to update records and track interactions
• Welcome new event participants warmly and send timely thank-you messages
• Support stewardship of supporters taking part in flagship events like the London Marathon
• Collaborate with the wider team to ensure smooth event delivery and supporter experience
To be considered for the role you will have the following, skills, knowledge, and experience.
• Strong communication and customer service skills - able to support, reassure, and energise supporters
• Attention to detail – especially for managing inboxes, databases, and donor records
• Organisation & time management – juggling tasks across multiple events and priorities
• Team player attitude – able to work collaboratively and pick things up quickly
• Confident phone manner – comfortable making and receiving calls, including sensitive conversations
• IT proficiency - comfortable using Outlook, Excel, and CRM systems
The successful candidate will bring experience in customer service, administration, or supporter care, ideally within a non-profit, charity, or membership organisation. They’ll be confident handling a busy shared inbox and have a good understanding of fundraising events and supporter journeys.
Experience using CRM systems is essential - while Dynamics is the system in place, strong general CRM skills and a willingness to learn are key. Exposure to mass participation events like the London Marathon would be a bonus, along with previous experience welcoming or stewarding supporters, volunteers, or participants.
If you're looking for a short-term, rewarding opportunity where your organisational skills, communication flair, and supporter-focused mindset can truly make a difference, we’d love to hear from you!
To apply for the Events Assistant role, please reply and upload your CV quoting reference 82047SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Job Title: Deputy Director of Care – Quality, Governance and Patient Safety
Salary: £76,681.64 - £81,823.59
Team: Care Directorate
Hours: 37.5hrs per week
Location: Christopher’s Hospice Guildford (main base) and Shooting Star House Hampton
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced nurse to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have recently increased our inpatient capacity for end of life care and expanded our bereavement offer to support all families in Surrey and to the West of London whose child has died.
About the role
The Deputy Director of Care will provide knowledgeable, professional, and inspirational leadership to our clinical teams. The role will ensure the provision and strategic development of our clinical services.
We are looking for someone who has a clear passion and strong commitment to our mission and values and will support and challenge their team to do the same. Holding the position of Deputy Director of Care will further the culture of quality improvement, patient safety and governance across clinical services and ensure the experiences and voices of the children, and their families influence our service delivery and strategies.
As a member of the Organisational Leadership Team (OLT), the Deputy Director of Care will also develop good working relationships within all areas of the hospice, as well as with external stakeholders.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions.
- Stakeholder pension scheme
- Employee contribution 3.5%
- Shooting Star Children’s Hospices contribution 4.5%
- Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits - Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Eye care
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS Check.
Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.