Learning jobs

• Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

  What does this role involve?

  As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

  Each day is different in this varied, fast paced and hands on role.  Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

  What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L 

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  1. Click the “Apply” button below.
  2. You’ll be seamlessly redirected to the BHF Careers page.
  3. Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

About Chapter One 

Chapter One's mission is to ensure that every child has 1:1 reading support at the time they need it most. We want a world in which all children have the literacy skills they need to thrive.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.

This role represents a great opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.

Key Responsibilities 

Partner Stewardship

• As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.

• Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.

• Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support. 

• Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.

• Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.

• Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner. 

Partner/Volunteer Onboarding and Experience

• Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience. 

• Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest. 

• Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.

• Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.

• Work with Programme Manager team, Volunteer Support Team and IT team, to troubleshoot any issues that arise. 

• Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.

• Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.

Marketing and Communications

• Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials.

• Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles.

• Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels.

• Support the organisation of online and in person partner and volunteer recognition events.

General

• Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases.

• Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making.

• Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager.

• Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• .A commitment to Chapter One’s mission and values. 

• Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent 

• Outstanding presentation skills, with the ability to excite and inspire an audience 

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels 

• Excellent organisational skills and attention to detail 

• An understanding of CSR/social value and employee engagement 

• An understanding of social media platforms, particularly LinkedIn. 

• Able to take personal accountability for own workload and for delivery of targets 

• A ‘can do’ and flexible approach with an ability adapt to changing priorities 

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data 

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more. 

You’ll be more successful in the role if you have: 

• Experience of using digital marketing platforms 

• Experience of working in the charity/non-profit sector 

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1) Detail your relevant experience, including clear examples.

2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed. 

3) Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Event & Engagement Coordinator 

Remote based in North West England 

Fixed term contract: initially 12 months with potential to extend.

Job Purpose: 

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities: 

• Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members. 

• Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers. 

• Complete all relevant compliance work such as risk assessments and public liability checks. 

• Develop and manage event budgets, ensuring value for money and accurate financial tracking. 

• Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams. 

• Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement. 

• Demonstrate strong working knowledge of TikTok trends, algorithms, analytics, and best practices. 

• Create engaging, on-brand short-form video content tailored to target audiences. 

• Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement. 

• Stay up to date with emerging social media trends, tools, and platform updates. 

• Show a genuine interest in communications, digital marketing, and social media strategy. 

• Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day. 

• Recruit and coordinate volunteers to assist with events. 

• Evaluate event success through feedback, data collection, and post-event reporting. 

Key Skills & Experience: 

Essential: 

• Proven experience in planning and delivering events. 

• Strong organisational and time-management skills. 

• Ability to manage budgets and handle multiple projects simultaneously. 

• Excellent communication and stakeholder engagement skills. 

• Flexibility to work evenings and weekends when required. 

• Full UK driving licence and willingness to travel across the region. 

• Ability to analyse member insights to inform event planning for CSSC members and to attract potential new members. 

• Work collaboratively with the Regional Team to develop and implement strategies aimed at supporting membership growth and ensure positive member experiences. 

• Build a rapport with CSSC volunteers and understand skillsets in order to correctly identify support necessary for events. 

• Confident in using IT systems and ticketing platforms to effectively promote events across appropriate channels. 

• Supporting Regional Hub Manager with member and volunteer engagement events 

• Experience with processes 

Desirable: 

• Experience working with community groups, charities, membership organisations or not for profits. 

• Knowledge of health and safety and safeguarding procedures. 

• Familiarity with marketing or PR for events. 

• First Aid or event safety training. 

• Previous experience with ticketing platforms or willingness to learn. 

• Understanding of how comms and events align with one another.

• Data literacy or willingness to understand some basic data analytics 

Caseworker - Sexual Violence

Location: Aylesbury (Hybrid)

Hours: 37.5 hours a week (5 days) 

Salary: £28,000 – £30,000 (FTE) per annum 

Contract: Permanent

Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future, and we inspire others to do the same, creating safer, more inclusive communities.

Role Description

To provide holistic support to anyone who has experienced sexual violence and to identify and engage with these individuals on a one-to-one basis, enabling them to access services and make positive, empowering choices. 

Responsibilities:

• To provide support to service users who have experienced sexual violence.
• To provide support to the facilitation of group work within the service.
• To provide group work interventions on a 1-2-1 basis where the service user is unable to access groups.
• To lead on providing service users information sessions and informal group activities / events.
• To independently manage a small caseload of adult client cases, providing practical and emotional support.
• To conduct risk assessments, do case management and safety planning in partnership with other key agencies.
• To advocate in a range of settings on behalf of the service user and working towards them being their own best advocate.
• To help service users to make informed choices about their future options.

Skills, Knowledge and Abilities

Essential:

• Experience of direct support work with victims or other vulnerable people including providing emotional and practical support.
• Excellent Caseworker with good assessment, motivational and empowerment skills.
• Organising, prioritising, risk management and problem-solving skills.
• Experience of working cooperatively and effectively in a team.
• Willingness to be able to work flexible hours when necessary and be part of an on-call rota.
• Excellent communication and interpersonal skills including presentation skills.
• PC literate (Word, Excel, PowerPoint, Outlook).
• Compassionate towards the individuals the service supports.
• A driving licence and own transport.
• Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
• Good knowledge of a full range of civil, criminal and practical options available to service users.
• Good knowledge of restorative interventions or ability to learn them and make use of them with appropriate service users.
• Knowledge and skills to operate within a trauma informed approach.
• Ability to provide non-judgemental, non-directive and confidential support to service users in crisis.
• A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.
• A commitment to working within an equality and diversity framework and an awareness of barriers to accessing support.

Desirable:

• Ability to determine strategies, outcomes and opportunities to develop the role.
• Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
• Experience of working with groups with multiple complex needs.
• Mental Health Awareness including the impact on an individual and the services available.
• Have an ISVA qualification or be prepared to undertake training.
• Knowledge of domestic abuse – at least level 2 DASH training.
• Awareness of differing counselling approaches.

For this role you will also need:

• The ability to travel within Thames Valley and occasionally the surrounding areas.
• To be free from any criminal conviction which would conflict with the responsibilities of the post. You will be required to have a DBS Enhanced disclosure or a portable DBS.
• To be able to deal with all information on a confidential basis and understand data protection requirements.
• A driving licence and your own vehicle.
• To have Citizenship of the UK or have entitlement to work in the UK.

Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.

Elizabeth Fry Charity operates a Ministry of Justice Approved Premises in Reading, offering a safe and supportive environment for up to 24 women. We’re committed to delivering exceptional accommodation and meaningful, person‑centred support for women navigating the criminal justice system.

Make a Meaningful Difference in the Lives of Women in the Criminal Justice System

Are you passionate about supporting women with complex needs—such as substance misuse issues—to build safer, healthier, and more stable futures? Do you thrive in a supportive team environment and enjoy finding creative, flexible solutions to help others succeed?

We’re looking for someone who can bring empathy, resilience, and positivity to a role that truly changes lives. As a member of our team, you will play an active part in helping women reintegrate into the community and move towards leading law‑abiding, independent lives.

What the role involves:

• Working an average of  17.75 (part time) or 35.5 hours a week on a rota, including weekend shifts and occasional bank holidays
• Supporting residents within our Approved Premises
• Contributing to the safe and smooth daily running of the service
• Being a positive role model, using encouragement and consistency to motivate change

We offer a competitive full‑time equivalent salary of £26,334.82 to £31,505.32, along with a 30% enhancement for weekend shift work.

We are open to part‑time applicants—offering an average of 17.75 hours per week on a flexible or fixed rota.

Who we’re looking for:
Ideally, you’ll have experience within the Criminal Justice System and an understanding of the discrimination and challenges faced by women involved in it. However, we also welcome applicants who can demonstrate insight, empathy, and a strong willingness to learn.

You’ll be:

• Self‑motivated and committed to supporting others
• An excellent communicator with strong administrative and teamwork skills
• Someone who brings enthusiasm, responsibility, and reliability to every shift

What we offer:

• Regular supervision to support your development
• Tailored training to build your confidence and skills
• The opportunity to make a tangible, positive impact every day

If you’re ready to be part of a dedicated team and help empower women to rebuild their lives, we’d love to hear from you.

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a compassionate and committed team working to transform the lives of vulnerable women. Every day, your contribution will make a meaningful impact — and you’ll be supported by colleagues who value collaboration, personal growth, and innovation. We invest in your success, celebrate your achievements, and ensure you feel truly appreciated.

We’re proud to offer a comprehensive range of benefits designed to support your wellbeing and help you thrive:

• 30% pay enhancement for working weekend shifts.
• Perkbox membership, giving you access to exclusive discounts, wellbeing resources, and a wide range of perks.
• Financial recognition, including a confirmation‑in‑post bonus after successful completion of probation, plus long‑service awards at three and ten years.
• Employee Assistance Programme, providing confidential emotional, financial, and practical support whenever you need it.
• Generous annual leave of 25 days plus Bank Holidays (pro rata), increasing with service up to 30 days.
• Freshly cooked meals on site, prepared by our in‑house Chef and tailored to all dietary requirements.

About Us
The British Association of Aesthetic Plastic Surgeons (BAAPS) is dedicated to advancing patient safety, professional development, education and standards within aesthetic surgery. We are seeking a driven and proactive Business Development Manager to help grow our partnerships, revenue streams, and membership community.

The Role
This is an exciting opportunity for an ambitious business development professional to take ownership of revenue generation and strategic relationships across BAAPS Charity and BAAPS Support. You’ll work closely with the internal team and senior leadership to deliver strong commercial results while supporting impactful work within the sector.

Key Responsibilities

Partnerships & Sponsorships

• Identify, develop and nurture revenue generating partnerships through meetings and proposal development
• Manage sponsorship packages, ensuring delivery of benefits and strong relationship management
• Maintain accurate lead tracking and report monthly performance against KPIs
• Generate and implement new commercial opportunities

Finance & Reporting

• Oversee financial elements of sponsorship and partnership agreements, including chasing payments
• Ensure accurate financial documentation via Xero/CRM
• Support responsible budget management and revenue forecasting

Membership Growth & Engagement

• Drive membership recruitment for BAAPS Support
• Work collaboratively to enhance membership benefits, communications and retention
• Ensure effective promotion of all member-related services and offers

Marketing & Communications

• Support the planning and execution of campaigns across multiple channels
• Promote events, partnerships, products and other business activities
• Assist in creating marketing assets including collateral and digital content
• Maintain strong links with relevant Associations for cross-promotion and collaboration

Administration & Operations

• Prepare and manage proposals, sponsorship agreements, invoicing and document handling
• Provide support with meeting coordination and general office administration
• Assist with stock and marketing material ordering and organisational upkeep
• Maintain compliance with data protection policies

Technology & Systems

• Support updates and maintenance across BAAPS websites and CRM
• Confidently handle remote meeting systems and internal software tools

Who We’re Looking For
You will:

• Be commercially minded with proven business development experience
• Have excellent relationship building, communication and negotiation skills
• Show creativity in identifying new revenue streams and engagement opportunities
• Be organised, proactive and capable of managing multiple priorities
• Bring strong IT literacy (CRM, MS Office; knowledge of Xero advantageous)
• Appreciate the professionalism and sensitivity required in a healthcare related organisation

What We Offer

• Opportunity to contribute to a respected national organisation making a positive impact
• Supportive and collaborative team culture
• Professional development and growth opportunities
• Flexible & hybrid working with central London office at The Royal College of Surgeons.

Applications will be reviewed on a rolling basis; we encourage early submission.

Hybrid - Whitechapel, London with hybrid working (1-2 days per week in office)

Closing date: 23:59pm, Monday 6th April 2026

Interview date: 1st stage interviews w/c 20th April 2026

In the newly created role of Growth Coordinator, you’ll focus on exploring new opportunities to foster growth through the promotion of the B Corp movement, the B Lab Standards and the support tools we’ve built to help businesses on their impact journey.

About B Lab UK

B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. Over 2,700 of those businesses are in the UK. 

About the role

• Identifying and nurturing collaboration and partnerships to engage businesses and raise awareness of the B Corp movement.
• Generating leads that bring new businesses into the movement through our products, including training, programmes and certification.
• Developing new ways to increase the value of being a B Corp to businesses and the ecosystem. 

Please refer to the job description for full requirements.

The kind of things we’re looking for

• A person committed to B Lab UK’s values.
• The ability to build mutual and impactful relationships and partnerships with stakeholders that foster collaboration and trust.
• A good grasp of how businesses, organisations and networks operate 
• Excellent written and verbal communication skills, with the ability to present clearly and confidently, 
• Skilled in coordinating and delivering projects, events and other engagement activities, including logistics, scheduling and participant communications. This includes the flexibility to travel to attend in-person events and meetings.
• Strong organisational and administrative skills, with the ability to manage multiple priorities and deadlines effectively.
• Strong research and analytical skills, with the ability to interpret data and communicate insights.
• Ideally, proficiency in the use of customer relationship management platforms and marketing automation systems.
• Passionate about economic systems change and the role that business can play in contributing to a future that benefits all people and the planet.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

Visit our career site via the apply button to learn more about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.

B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.

It is important to us that we have a recruitment process whereby everyone is able to be their best. If you have a disability/long-term health condition, and require a reasonable adjustment that would enable you to fully participate in any stage of the recruitment process, please let us know.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Haringey.

Sounds great, what will I be doing?

The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities.

The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence.

The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.

Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.

You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.  

As a RISE Advisor working on our RISE programme you will be a fundamental part of our team, supporting the delivery and the development of the service. The service provides a range of trauma-informed and person-centred one to one and group support to victims and those who have harmed aged 15 and above. We provided focused support to those impacted by Domestic Abuse, Sexual Violence and Stalking to access education, training, employment or volunteering.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role will be on a 12 month contract and can be based in Devon, Wiltshire or Gloucestershire. It may include evening and weekend work when required.

Key Responsibilities

• Triage and assess service users to consider their suitability for the RISE Service.
• Utilise a trauma informed approach to help people return to or access ETE.
• Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
• Work with a diverse client group, creating bespoke action and support plans for each individual.
• Facilitate group support sessions in addition to one-to-one support.
• With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
• Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
• Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
• Play an active role in the recruitment process of volunteers in addition to management of volunteers, ensuring they are kept up to date and involved in the organisation, and able to support our service users.
• Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
• Work closely with the service manager to develop the service, supporting its ongoing growth and expansion.
• Record all contact with service users and abide by confidentiality requirements.
• Record and monitor data to enable the service to be fully evaluated.
• Work closely with the services across FearFree, developing close working relationships and supporting people who may be accessing support from our other services.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Barnet.

Sounds great, what will I be doing?

The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities.

The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence.

The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Job Summary – Head of Income Generation & Engagement

About the role

We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement.  You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.

The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.

This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.

About you

We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.

You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.

We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.

You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.

Job Description

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.

Job title: Head of Income Generation & Engagement

Salary: £50k to £60k (dependant on experience)

Hours: 37.5 hours per week (1.0 WTE)

Responsible to: CEO

Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required

Contract: Permanent

Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager

Key result areas:

Fundraising

· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.

· To lead the diversification of income, reducing reliance on any single partner or

activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.

· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.

· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.

· To develop sound business cases for investment in new income generation posts or activity.

· To build organisational resource capability and resilience to facilitate future growth.

Commercial Services

· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.

· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.

· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.

· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.

· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.

· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.

Engagement

· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.

· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.

· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.

· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.

· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.

· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.

Communications & Marketing

· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.

· To oversee the development and delivery of our digital channels, in particular social media and the website.

· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.

Strategy and Partnerships

· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.

· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.

· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.

· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.

· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.

· To act as an ambassador and spokesperson for Age UK Merton, representing with

Professionalism, confidence and compassion.

· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.

Governance, Compliance & Risk

· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.

· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.

· Oversee policy development as applicable for the department.

People

· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.

· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.

· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.

· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.

General

· To establish good working relationships with all relevant stakeholders and liaise as required

· To comply at all times with the policies and procedures of Age UK Merton. 

· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.

· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.

· To attend staff meetings, 1:1s, and appraisal meetings.

· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.

· To act as a representative of the values, beliefs and principles of AUKM at all times.

· To undertake any other duties that are requested and commensurate with the grade and remit of the post.

Deadline for applications will be Friday 10th April 2026.

Interviews will take place w/c 20th April 2026.

If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Workerto play a pivotal role in our Highbury Grove Recovery House in Highbury

Sounds great, what will I be doing?

 In this role, you will empower clients to build confidence, develop coping skills, and work towards greater independence throughout their time in the service. You will manage a varied caseload, deliver group activities and co‑produced programmes, and support service users to engage effectively with community professionals and local support networks. Working collaboratively with colleagues, you will help shape peer‑support opportunities, ensure the safety and wellbeing of all service users, and maintain accurate, timely records in line with organisational values and procedures. This is a dynamic position that requires flexibility, strong communication skills, and a commitment to recovery‑focused practice, including active participation in supervision, assessments, and service reviews.

The working hours are 8am-4pm and 2pm-10pm, including bank holidays and weekends.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We're seeking someone with proven experience supporting individuals with mental health needs, including those with dual‑diagnosis, and a strong understanding of the challenges they face. You'll bring knowledge of mental health legislation, safeguarding, recovery‑focused practice and local wellbeing services, along with the ability to communicate with empathy, dignity and respect. The role requires someone confident working both independently and as part of a team, able to support new staff and volunteers, and comfortable collaborating with statutory and community partners. You'll have experience delivering groups or added‑value initiatives, strong organisational and time‑management skills, and the ability to work dynamically under pressure. Competence in risk assessment, case management, and maintaining clear written records is essential, as are solid IT skills and the confidence to represent the organisation externally, including presenting to stakeholders.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent.

Sounds great, what will I be doing?

We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.

Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.

At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.

Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.