Learning manager jobs in canary wharf, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 17 August 2025
Ref 7030
Save the Children UK is seeking a passionate and experienced Senior Climate Change Advisor to join our Global Outcomes Department and lead transformative climate adaptation work that protects children's rights and futures.
In this pivotal role, you will provide technical leadership to shape and deliver large-scale, single and multi-country climate adaptation programmes—particularly in developing countries and fragile contexts. Working closely with country offices, multi lateral and bilateral development partners (Such as the Green Climate Fund, Foreign, Commonwealth and Development office, etc.) , and global partners, you will drive evidence-based programme design and implementation, strengthen climate resilience across sectors, and influence global policy and practice on climate action.
This is a unique opportunity to contribute to one of the most pressing intergenerational challenges of our time. If you're committed to climate justice, child rights, and systems-level change, we'd love to hear from you.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team:
The climate crisis is a child right's crisis that threatens the fulfilment of all of children's rights. It is therefore of central importance to Save the Children's mission and a critical driver in our 2025-27 strategy.
The Climate Change team is working as part of the Global Outcomes Department, having our Impact and Influencing function catalyse positive change for children and their communities; by driving influencing agendas and bringing knowledge, evidence, analysis and expertise to our partnerships, programmes and advocacy work.
The Climate Change Team at SCUK also works as part of the Global Save the Children movement and the wider sector to drive long lasting systems changes at the global and country levels. We are committed to promoting inclusive and equitable solutions, amplifying the voices of children most affected by climate change, and prioritising locally led efforts for lasting change, through our ever-growing portfolio in UK, Africa and Asia. We are also committed to shifting powers to the local actors and country office by strengthening capacities particularly through providing high quality technical assistance for design, delivery, monitoring and evaluation of climate change projects (especially supported by GCF and other multilateral, bilateral, philanthropies and private sector development partners).
The teams' vision is to ‘Protect children's rights at scale from climate change impacts, improve children's equality, and enhance their influence in climate-related decisions addressing intersectionality, inequality and injustice, including intergenerational injustice.'
About the role
As a Senior Climate Change Advisor you will provide technical leadership in climate change issues and adaptation actions to shape and drive influencing and impact agendas within Save the Children and the wider sector. You will provide expert technical guidance to drive impactful programme design and evidence generation, and to policy and advocacy goals. You will build and maintain strategic relationships with key decision-makers and partners, lead capacity strengthening for colleagues and partners, and champion equality, inclusion and the shifting power agenda.
In this role, you will:
- Serve as the Technical Lead for a multi-country Climate Adaptation programme (yet to be designed and approved) in a Fragile, Conflict, and Violence-affected region, funded by the Green Climate Fund (GCF).
- Provide global thought leadership in climate change (adaptation primarily), environment & natural resource management to shape and drive shared influencing and impact agendas within the Save the Children movement and the wider sector, maintaining up-to-date expertise and monitoring relevant external trends.
- Develop and deliver very high-quality policy, research, and/or technical programme design and evaluation with minimal supervision, ensuring inclusivity and excellence in implementation.
- Contribute to a strong learning culture through leading or supporting research, evaluation, innovation and knowledge sharing.
- Support Country Offices to integrate climate change risk management and resilience outcomes into ongoing and future humanitarian and developmental programmes, strategies, and policies.
- Contribute to and lead the development of climate-related research, studies, evaluations, and documentation of good practice to build a body of evidence, based on best practices and lessons learned from global and national experiences, to support (i) knowledge management, (ii) evidence generation, and (iii) programme improvements
- Facilitate capacity strengthening through mentoring, coaching, and training, providing formal and informal support to colleagues and partners to build expertise and effectiveness.
- Work closely with colleagues across Save the Children UK and the wider movement to ensure climate is mainstreamed across all thematic areas, ensuring that colleagues are equipped with the latest climate-related science and best practices.
- Build and maintain relationships with key decision-makers, including donors, government agencies, multilateral partners, and peer organisations, to enhance collaboration and secure funding for climate-related initiatives.
- Support Country Offices in building relationships with GCF National Designated Authorities (NDAs) and other key stakeholders to advance climate finance access and impact.
- Work with partnerships and fundraising teams to identify and develop strategic partnerships with external organisations that aligns with Save the Children's climate-related objectives, and to identify funding opportunities for climate-related projects.
About you
We are looking for someone with the following experience, competencies and skills
- Proven experience and the ability to design and implement large-scale climate adaptation programmes in developing countries, for multi-lateral and bi-lateral development partners
- Proven ability to translate complex scientific evidence on climate change into practical programming and policy recommendations
- Proven ability to strengthen evidence and learning uptake through analysis and collaboration, and proven ability to produce high-quality knowledge products (e.g. research, case studies, evaluations, etc.)
- Strategic thinker and demonstrated thought leader driven by impact and evidence, curious to keep up to date with new ideas and innovations, who sees the positive potential in change
- Experience of strengthening the integration of climate resilience and environmental sustainability into sectoral programs and/or Experience of designing and implementing nature-based solutions and adopting evidence-based ecosystem-based approaches
- Familiarity with global climate frameworks, funding mechanisms (e.g. the Green Climate Fund), and relevant policy processes.
- Experience supporting or managing multidisciplinary teams or consortia, ideally across countries or regions.
- The ability to be a thought leader in global or national adaptation planning such as climate and health; climate and nutrition; nature-based solutions; locally led adaptation; climate and gender; food and water security, etc.
- Strong interpersonal skills, emotional intelligence, and authenticity that enable effective communication with different audiences
- Collaborative team player capable of coaching, motivating and working through others to achieve outstanding results
- Effective convenor, creating synergy and maximizing collaboration
- Proven ability to build external relationships and partnerships, and to influence decision-makers, policy audiences (including politicians) and donors, and other key actors globally
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
Ways of working will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are recruiting Employment Advisors to join our IPS service, you will be based in Enfield, working 35 hours per week. The service has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led. You will also be working to targets whilst maintaining a high-quality service.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Closing date: Monday 18th August (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.
Telephone interviews: w/c 18th August
Final Stage interviews: TBC
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
The client requests no contact from agencies or media sales.
Lead transformative organising programmes with communities across the UK to build power and win change.
About the role
This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.
Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.
This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.
About us
Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.
Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.
Key responsibilities
Training and development
-
Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.
-
Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.
-
Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.
Community building and partnerships
-
Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.
-
Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.
-
Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.
Team leadership
-
Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.
-
Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.
-
Collaborate with team members to improve internal systems, document learning, and refine training practices.
Fundraising and sustainability
-
Raise at least £60,000 through partner projects, funding bids, and membership dues to ensure financial sustainability.
-
Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.
-
Represent Act Build Change in networks and at events within the broader social justice ecosystem.
What we’re looking for
Essential experience and skills
-
Professional with management experience in the charity, social justice, or non-profit sectors.
-
Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.
-
Experience in community organising, including engaging local communities and developing impactful campaigns.
-
Experience in designing, delivering, and evaluating high-quality training programmes.
-
Experience in fundraising and financial management.
-
Comfortable using digital tools and platforms.
Desirable experience and skills
-
Experience of using coaching and/or collective care methods in organising and management contexts.
-
Lived experience aligned with the communities we work alongside.
-
Lives outside of London.
Personal qualities
-
You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.
-
You understand social justice movements, community organising methodologies, and power building initiatives.
-
You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.
-
You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.
-
You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.
-
You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.
-
You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.
-
You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).
What we offer
Salary and benefits
-
£45,000-£51,500 salary, depending on experience.
-
Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
-
Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
-
Pension scheme and enhanced parental leave and sick pay.
Working arrangements
-
Fully remote working (must be within 4 hours of central London).
-
Access to office space in London when needed.
-
Co-working space expenses available for those based outside London.
-
Occasional travel to London may be required (up to twice a month), with expenses covered.
-
Team away days around the UK (up to four times a year), with expenses covered.
-
Full equipment and tech support provided.
Growth and impact
-
Direct contribution to building people's power and making positive social change.
-
Collaborative, mission-driven work environment with impact across the UK.
-
Professional development opportunities including training and events (assessed on an individual basis).
-
Clear growth pathway in an expanding team.
How to apply
Please note:
-
This role is for UK-based candidates who have the right to work in the UK.
-
Applicants that do not follow the instructions below may not be considered.
-
Due to the volume of applications we may not be able to respond to everyone.
What to send
-
Your CV (PDF, max. two pages).
-
A supporting statement answering the questions below (PDF, max. 500 words per question).
-
Both documents attached to your email and a mention of where you found this role.
Questions to address
-
Why Act Build Change?
-
Tell us about a team you have organised – what action did they take and why did it matter?
-
Describe a training you delivered – what was its impact?
Next steps
-
Email your application by Tue 26 Aug 2025 at 23:59.
-
First round interviews will begin the week of 15 Sep 2025.
-
The role will start from Nov 2025.
We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Achord
Achord is a UK-registered charity dedicated to equipping individuals with the tools they need to build strong, healthy relationships. We deliver practical, research-based content through partnerships with churches, community groups, and educational institutions. Our mission is to see relationships thrive at every stage of life—reducing breakdown, increasing resilience, and strengthening the social fabric of our communities.
The Role
We are looking for a dynamic, relationally driven Relationship Manager to join our team and take the lead in expanding our work with churches across the UK. This is an exciting opportunity for someone with a heart for ministry and a passion for strengthening relationships within Christian communities.
You will play a key role in:
- Cultivating and managing relationships with churches and church networks
- Encouraging churches to adopt and run the Achord Course
- Providing ongoing support and training to church leaders and volunteers
- Growing awareness of Achord's mission and resources within the Christian sector
- Play an active role in ensuring the charity’s long-term financial and operational viability.
This role is ideal for a confident, self-starting individual—possibly with a background in sales or ministry—who is eager to build lasting partnerships and see local churches equipped to make a lasting impact in the lives of their congregants and their communities.
Key Responsibilities
- Identify and connect with churches interested in strengthening relationships in their congregations and communities
- Present the Achord vision and course offerings through in-person visits, online meetings and church events.
- Develop strong partnerships with church leaders, providing support from onboarding to implementation.
- Deliver introductory sessions, training, and occasional speaking engagements.
- Maintain accurate records of leads, contacts, and partner progress using CRM tools.
- Collaborate with the marketing team to create church-facing communications and resources.
- Gather feedback and impact stories to help shape future offerings
- Represent Achord at conferences, exhibitions, and relevant Christian networks
- Deliver agreed church sign-up and growth targets through proactive outreach and partnership development, supporting the charity’s long-term sustainability and self-funding goals.
Person Specification
Essential
- A confident, proactive communicator with excellent relational and networking skills
- A self-starter with the ability to work independently and meet growth targets
- Passionate about healthy relationships and aligned with Achord’s mission and Christian ethos
- Experience in a client-facing, relationship-building or sales role
- Understanding of the church landscape and comfortable engaging with church leaders
- Strong presentation and public speaking skills
- Highly organised with the ability to manage multiple relationships and projects simultaneously
- Experience with CRMs or client tracking tools, data input, GDPR best practice
- Proficient ITC skills: email, database, Microsoft Office applications
- Flexibility to attend evening and weekend events or church services if required
Desirable
- Active member of a local church
- Experience delivering training or facilitating small groups
- Previous work in a faith-based charity or organisation
- Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work
What We Offer
- A supportive, faith-driven team environment
- Flexible working arrangements
- Opportunities to make a tangible impact in churches and communities across the UK
- Regular training and development opportunities
- 4 weeks holiday allowance, pro rata
How to Apply
To apply, please send your CV and a covering letter outlining your suitability for the role
The client requests no contact from agencies or media sales.
Our client's vision is to serve as artistically adventurous and culturally inclusive arts museums for the UK and the world. Our client's Future Fund will raise an endowment of £150million by 2030 and has already raised £43million from the recent 25th anniversary. To deliver this campaign requires great collaboration and brilliant development professionals, including this Senior Strategic Projects Manager.
This role is offered on a maternity cover for c. 10-12 months with a start date no later than October 2025.
The Senior Strategic Projects Manager will implement successful strategies for strategic fundraising projects and campaigns. Reporting to the Director of Development and working with the Major Gifts, Individual Giving and Corporate Partnerships teams, you will be responsible for supporting solicitation campaigns of principal gifts and ensuring delivery of first-class stewardship of donors. The Senior Manager will also evaluate project strategy, approach and outcomes and facilitate relationships with senior colleagues and key volunteers to access new prospect networks.
The selected candidate will have a personal track record in fundraising and ideally working with senior colleagues to secure significant gifts of £500,000 or more. You will have demonstrable success in stewardship and a successful track record of developing and maintaining a network of contacts. Ideally, the best person for this job will have proven experience of managing complex and nuanced donor relationships which require a bespoke approach and a high level of judgment.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you skilled at stewarding funder partnerships and unlocking new income streams to support impactful education work across the UK?
Want to play a key role in shaping the ambitious direction for a national charity that sees that all young people are equipped through citizenship and democratic education?
Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.
This is a newly created and pivotal role that will lead our approach to income generation and strategic growth. As Senior Business & Partnerships Development Manager, you’ll be responsible for identifying and developing new opportunities, particularly in corporate partnerships, trust fundraising, and strategic collaborations, while also shaping how we position and promote our offer.
You’ll work closely with the CEO and senior management team to drive forward our mission and build meaningful relationships with stakeholders across sectors.
Role snapshot:
- Lead the delivery and success of our bold income generation strategy
- Identify and secure new funding opportunities, with a focus on corporate partnerships and trusts/foundations
- Shape and promote Young Citizens’ offer and work for external audiences, enhancing visibility, advocacy and reach
- Build and manage high-value relationships with funders, partners, and collaborators
- Contribute to organisational strategy and planning as a key member of the senior management team
- Represent the charity externally, championing our work and impact
Who are we looking for?
We’re looking for a strategic and proactive senior leader with a proven track record in income generation and business development, ideally within the charity, education, or corporate responsibility sectors. This role requires a collaborative and entrepreneurial self-starter who can effectively manage and grow our existing network of funders, while also contributing to the development of our evolving business model.
You’ll bring:
- Significant experience in securing income from corporate partnerships and/or trusts and foundations
- Excellent relationship-building and stakeholder management skills, with the ability to quickly understand social impact areas and align them with funder priorities
- Strong communication skills, including the ability to write persuasive proposals and deliver compelling pitches
- A strategic mindset, with experience contributing to organisational planning and growth
- The ability to develop tailored business models and outreach campaigns with both speed and care
- A collaborative, confident approach and experience working at a senior level, including with CEOs or executive teams
- A team player mindset, interested in helping shape great organisational culture and performance
If you’re excited by the opportunity to shape a new role, influence strategy, and help grow a mission-driven organisation, we’d love to hear from you.
Benefits of working at Young Citizens
In addition to joining a small, friendly, and supportive team, we offer:
- Hybrid and flexible working options
- Enhanced employer pension contribution
- 28 days annual leave plus eight Bank Holidays
- Paid volunteering leave
- A day off for your birthday
- Employee assistance programme
- Enhanced sickness and maternity policies
- Season ticket loan
- The opportunity to make a real difference to children and young people across the UK
This is a hybrid role with some days each week at our London office ongoingly. Candidates should be based within a reasonable commute to London and have the existing right to work in the UK.
To learn more about the role and the application process, please refer to the job pack for full details.
As long as this advert is live, we are accepting applications.
To apply, please submit your CV along with a one-page cover letter outlining your interest in the role and how your experience aligns with the person specification. This will give you the best chance of being shortlisted.
Closing date: 11pm on Sunday, 17th August 2025.
Please note:
• Young Citizens is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
• Young Citizens welcomes applications from all qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.



The client requests no contact from agencies or media sales.
Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £41,802
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
If you answered ‘Yes!’ then we’d love to hear from you.
Who we are
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
Who you are
We’re looking for an experienced movement builder to make the student movement a powerful force in the UK. The Movement Development team is a new team in NUS, focusing on building an inclusive student voice and strong and healthy student activism that can unlock the collective power of the 7 million students and apprentices we represent. We will achieve this through projects that;
- develop the means for marginalised and under-represented student groups to campaign together; ranging from growing the Liberation Collective for racialised, women, LGBT , trans and disabled students, to building new structures for strong student voice in further education
- convene a political student and youth movement, strengthening its voice in civil society through organising and democratic engagement
- equip students with the skills, democracy and tools to build resilient campaign communities
You’ll be excited by the power and potential in the student movement, and you’ll have the magical combination of campaign and project management skills along with the aptitude for navigating political spaces and forging relationships across our diverse movement of member students’ unions, student activists and stakeholders. Initially you’ll manage our liberation and equality work but there will be scope to lead a broad range of projects as we grow.
Why apply?
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:
- 27 days holiday (increasing with service)
- Flexible working opportunities from day one
- Enhanced maternity, paternity, shared parental, adoption and sick pay
- Employee wellbeing support
- Paid Volunteering Days
- Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
This is a full-time permanent post based at either our London or Stockport office, with options for flexible and hybrid working, or homebased within the UK.
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Tuesday 2nd September 2025
REF-222941
Health & Safety Officer
An exciting opportunity has arisen for a Health & Safety Officer to join our Estates Team. In your role as the Health & Safety Officer will be to provide support on an operational basis to the health & safety function.
Role Requirements
- Promote good stakeholder involvement and good safety culture
- Prepare and issue monthly health and safety briefing documents / toolbox talks
- Keep health and safety information up to date, including all fire safety documentation (fire emergency plans, fire safety manuals etc.), the health and safety section of the intranet and shared documents
- Carry out regular walkabouts, including at retail stores, keeping in touch with staff on their safety arrangements and ensuring control measures are in place and effective
- Provide health and safety training and coaching on topics such as, but not limited to, general health & safety (induction and refresher training), fire safety, COSHH, risk assessing and manual handling
- Develop and refresh internal online training to support staff learning experiences
- Carry out general risk assessment, as required, with particular emphasis on retail, regulatory requirements, outings and the clinical environment.
- Update fire risk assessments for low to medium-risk buildings, tracking completion of actions and updating compliance software
- Manage COSHH risk assessments and the COSHH risk register, checking on suitable PPE and storage
- Manage compliance with workstation assessments, including homeworking, using the external management system
- Support teams, enabling them to carry out their risk assessments, including manual handling assessments for inanimate activities
- Develop and keep up to date Safe Operating Procedures for health and safety.
- To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Every second of every day, London’s Air Ambulance delivers rapid response and cutting-edge medical care to save lives in the city. Critical injury can happen to anyone, at any time and we are bring the hospital emergency department to the scene, delivering life-saving treatment to the 10 million people who live and work in London.
This is a unique role based at The Royal London Hospital supporting our clinical and operational colleagues with the smooth running of our Helipad. It is a fast-paced support role in a busy emergency environment with competing priorities. Reporting to the Helipad Operations Manager, the role works closely with the London Air Ambulance operations and clinical teams.
Crucially you will support with the maintenance of the emergency vehicles ensuring they are mission ready at all times, while managing the stock of medical equipment and supporting with general operations and administration.
We are looking for an enthusiastic and energetic person to join the team. You’ll have significant experience in an operational / administrative role and hold strong organisational and communication skills. A good understanding of patient confidentially is essential for the role and a background in a clinical environment and/or the charity sector is advantageous.
Essential requirements of this role are to have a full UK driving licence (maximum of 3 penalty points), be a minimum of 21 years of age and be a confident driver.
Prospectus are excited to be working with our client to help them recruit for a Senior Philanthropy Manager to join their team. The organisation helps refugees by advocating for their protection and raising funds that help them deliver humanitarian relief to displaced families across the globe. They are apolitical and believe that every person fleeing conflict and persecution has the right to seek protection, regardless of their race, religion, nationality, political affiliation, or social group.
Thanks to their UK supporters, the organisation teams can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing care, such as education and healthcare, for families whose lives may remain in limbo for years.
This role is offered on a flexible full-time permanent contract basis paying a salary between £45,405 to £50,450 per annum with flexible hybrid working arrangements at their London office.
The post holder will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate key donor relationships and continue the development and implementation of the strategy to grow the major donor pipeline. They will build on a warm portfolio of donors to achieve current income targets and spot opportunities for growth and deeper development of philanthropic relationships. The post holder will be responsible for managing the Philanthropy Manager role and will provide support, mentorship and coaching to help the development of this role.
They are looking for someone with a demonstrable track record of working in an income generating capacity with an NGO, INGO or university to identify, approach, secure and steward prospects and major donors giving or capable of giving over 5 to 6 figure gifts. They are looking for a candidate with demonstrable experience of developing donor care plans and delivering bespoke proposals and communications to generate income. They are looking for someone with demonstrable experience of working with multiple stakeholders in a complex, multi-cultural and international environment. The ideal candidate will have a strong understanding of the philanthropic environment within the UK.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
At Barking & Dagenham Giving, we believe the people who live in Barking & Dagenham should have the power to shape its future. We’re not just handing out funding, we’re rethinking who gets to decide how money is spent and what change looks like.
We’re looking for a Programme & Engagement Coordinator to help us build spaces where local people and local businesses can come together, share ideas, navigate tough conversations, and steer real investment into their neighbourhoods. You’ll support communities to learn shared decision-making, conflict management, and creative collaboration.
You’ll be joining a small, ambitious team on a mission to shift power to those most excluded from it while showing the wider social sector that there’s a better way to fund change. Over the past five years, we’ve distributed over £1 million through community-led grants and social investment, and we’re just getting started.
What you'll do & be responsible for:
-
Co-design and facilitate participatory processes, including idea generation, panel deliberation, decision-making, and feedback.
-
Recruit and encourage residents to participate in all aspects of our work.
-
Design engaging workshops, visuals, and narratives to make our processes accessible.
-
Use creative facilitation tools to ensure inclusive participation and capture insights that shape decisions and outcomes.
-
Lead on projects: conduct desk research, analyse data, monitor social media, take notes, arrange meetings,
-
Support the delivery of social media and communications content.
-
Build strong and lasting relationships with local communities, organisations, and businesses.
-
Advocate for community-led initiatives and connect BD Giving with local people, organisations and businesses.
-
Demonstrate curiosity and take initiative and to explore new ways of working, challenge established processes, and share learning with the team.
If you’re driven by curiosity, optimism, and a belief that everyone should have a say in shaping where they live, apply now and help us change how power flows in Barking & Dagenham.
Position: Progamme & Engagement Coordinator
Responsible to: Progammes Manager
Location: Office in central Barking but we work across London Borough of Barking and Dagenham. Work from home once a week.
Hours: 28 hours per week (full time, as we are a 4-day week business, but evening work sometimes required)
Salary: £32,000 - £34,000 per annum
Annual leave & benefits:
- 4- day work week with Friday's off for all staff
- 26.5 days inclusive of bank holidays
- Christmas closure (at company's discretion)
- 5% pension contribiutions
- Cycle to work scheme opt-in
- Ethical pension contributions
- Opportunities for formal and informal training, and mentoring around the development of skills pertaining to facilitation, management and research.
How to apply: Click on Apply and it will go to our website where you'll find the job description and person specification. Details on next steps is there.
We expect clear examples of how you might meet the person specification.
Closing date: 4 August 2025 @ 10:00
Interviews: We are planning to hold in-person interviews (in Barking) on the 11 August 2025.
We’re a funder that involves local residents in making decisions about the investments that affect them and their borough.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Active Minds Manager
Responsible for: Volunteer Peer Buddies. No staff responsibilities
Hours: 36 hours per week, worked Mon-Fri
Monday, Wednesday, and Friday, 9am – 5pm
At least two evening shifts Tuesday and Thursday 11:30am-7:30pm
Location: Orchard House, 15A Purley Road, South Croydon, CR2 6EZ, although required to work at other sites as requested by the Manager. Travel to different sites across Croydon throughout the week.
Mind in Croydon is a charity concerned with the welfare of people with mental health problems living in the London Borough of Croydon and the surrounding areas. Mind in Croydon delivers Mental Health Transformation Program services alongside Croydon BME Forum, these include Croydon Health and Wellbeing Space and Mental Health Personal Independence Coordinators. Other services include Recovery Space, Advocacy, Active Minds, Carers Support, Peer Support In Reach, Social Networking and a Counselling Service.
Mind in Croydon’s Active Minds Project is a support service which promotes improving both physical and mental health through connecting with others and being active, This empowers individuals to regain lost skills and obtain new skills and the confidence necessary for independent life in the community, through joining activities such as yoga, badminton, gardening etc.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why would you like to apply for this role?
- How your skills and experience relate to the competencies in the Person Specification of the job description?
- What value you can add to the service?
To apply please send your CV and a Covering Letter explaining:
• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?
The client requests no contact from agencies or media sales.
Job title: Therapies Assessor and Service Manager
Reports to: Head of Bereavement Services
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Qualifications:
- Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
- Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
- To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
- Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
- Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
- Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
- To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
- To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately
Management:
- To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
- Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
- To carry out bi-monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 15th August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
JOB PURPOSE
To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.
To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.
To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.
KEY DUTIES AND RESPONSIBILITIES
Deliver individual strategic projects/business plan objectives for the team
Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards. This includes:
-
Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable
-
Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis
-
Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process
-
Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.
Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:
-
Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.
-
Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.
Project compliance and quality requirements are achieved by:
-
Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.
-
Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.
-
Escalating risks promptly and appropriately.
-
Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.
-
Contributing to the design of monitoring and reporting processes.
-
Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.
-
Ensure that work undertaken reflects and supports equality and diversity.
Support the implementation of best practice systems and processes
Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:
-
Providing reports and/or data on trends, compliance, and quality.
-
Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.
-
Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.
-
Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.
-
Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.
-
Support the development and/or updating of content for information systems.
Maintain expertise and insight
-
Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.
-
Be proactive in identifying external and internal contacts to inform activity to improve service delivery.
-
Advise managers on recent developments in field of work.
-
Undertake research and analysis in field of work.
Contribute to team
-
Be an active member of the Quality Team, identifying opportunities for your own development.
-
Provide regular updates to the Quality Manager regarding partners quality and processes.
-
Contribute to the good and efficient working of the team in delivering against the business plan.
-
Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.
-
Compliance with LCALC policies and procedures, including health and safety.
-
Undertake any other duties as may be reasonably required within the scope of the role.
ADDITIONAL DUTIES AND RESPONSIBILITIES
-
To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.
-
To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.
-
To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.
PERSON SPECIFICATION – Quality Officer / Central Supervisor
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.
(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.
(3) An understanding of compliance monitoring and performance management.
(4) A proven commitment to continuing professional development.
SKILLS AND ABILITIES
(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.
(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.
(7) Proven ability to identify service delivery issues affecting quality
(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines
(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills
(10)Excellent influencing, negotiating and administrative skills.
(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.
(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.
QUALITIES
(13) Commitment to initiatives to combat poverty and social exclusion
(14) Energetic and self-motivated
(15) Commitment to equal opportunities
(16) Willingness to accept direction and supervision
(17) Willing and able to work outside office hours from time to time
(18) Commitment to the aims of Leicester Community Advice and Law Centre
OTHER REQUIREMENTS
(19) Must have access to own car and be willing to undertake travel throughout Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.
(20) Willing and able to work remotely and/or from home.
Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.
The client requests no contact from agencies or media sales.
About the Role
We are looking for a Marketing and Communications (M&C) Manager to cover the responsibilities of our current M&C Manager whilst they are on parental leave. You will be collaborating with almost every department across PMC to ensure our activities effectively reach and engage our target audiences. This is an exciting opportunity to work for a unique arts organisation that values creativity and academic rigour.
You will be joining PMC at a formative moment following the recent completion of a strategic review. As M&C Manager you will play a central role in advancing our core priorities: expanding access to the study of British art; embedding research at the heart of all our work; and establishing inclusive, sustainable pathways into the field.
A key component of this role will be enhancing the PMC’s visibility and impact. As the field of British art continues to evolve, we are eager to gain deeper insights into how our work is received and understood – both nationally and internationally – and to articulate our role and influence within the wider community of British art studies.
You will be an advocate for the PMC brand, promoting it both internally and externally, and supporting the organisation in delivering its mission.
During the term of this contract, the department will be undertaking a major redevelopment of its institutional website and implementing a centralised customer relationship management (CRM) system.
Location: Paul Mellon Centre (PMC), London. We are happy to discuss flexible working arrangements
Salary: £47,500 p.a.
Contract Type: Fixed Term Contract, 12 months
Hours: Full time, 35 hours per week
Closing Date: 10am Monday 18 August 2025
Interview Date: 3 or 5 September 2025
Start Date: Mid-October 2025
Who We Are
PMC is an educational charity that champions new ways of understanding British art history and culture. We publish, teach and carry out research, both at the Centre in London and through our online platforms. Our archives, library and lively events programme are open to researchers, students and the public. PMC’s Grants & Fellowships programme supports institutions and individuals with research projects, publications, exhibitions and events. Through all areas of our work, we promote activities that enhance and expand knowledge about British art and architecture. PMC was founded in 1970 by the art collector and philanthropist Paul Mellon. It is part of Yale University and a partner to the Yale Center for British Art.
Who We Need
As Marketing and Communications Manager (Parental Leave Cover), you will be responsible for developing and implementing strategies and campaigns to promote and communicate PMC’s activities, ensuring that our work reaches and engages a wide audience, both in academic communities and within the general public. You will report to the Digital Lead and manage the Marketing and Communications Coordinator.
The role would suit someone who is:
- an effective collaborator who can work with multiple different teams
- a confident communicator who can advise the Senior Leadership Team (SLT) on the marketing and communications landscape
- an experienced copywriter
- experienced in marketing and communicating within the not-for-profit and/or arts sector
- interested in academic ways of thinking
- experienced in managing multiple projects and workflows
- experienced in digital marketing platforms
- experienced in print production
- experienced in managing and developing junior staff
What We Offer
At PMC we value our staff and offer a generous benefits package including:
- hybrid and flexible working arrangements (subject to role and operational needs)
- 28 days annual leave plus bank holidays, with additional paid leave options
- enhanced parental leave and pay for all parents, plus a range of compassionate leave options
- comprehensive health and wellbeing support, including an employee assistance programme, private health and dental insurance options (taxable benefits), annual health screening and more
- financial support, such as a pension scheme, interest-free season ticket loans and money coaching programme
- opportunities for learning and development, including funded training, study leave and professional membership support
- everyday perks such as free and discounted access to museums and galleries, free PMC publications and refreshments provided onsite
We are committed to creating a supportive and inclusive workplace where you can thrive. For full details of our staff benefits, please see the PMC Benefits Summary 2025 document on our website.
How to Apply
To apply please complete the online application form via our website.
If you have any issues accessing the form, or require adjustments during the recruitment process, please get in touch with our HR team.
The full job description and person specification are available on our website.
What to Expect
We know applying for jobs can be time consuming so we aim to keep the process straightforward, being mindful of your time commitment. We will review all applications after the closing date and contact shortlisted candidates within two weeks where possible.
If you are invited to interview, we will send you a detailed interview pack in advance. This will include everything you need to know about the process, including:
- how to find us and what to expect on the day
- accessibility and adjustments
- the interview format and who you will meet
- any preparation needed
We are committed to making the whole experience as welcoming and transparent as we can.
The client requests no contact from agencies or media sales.