Learning manager jobs in hampton, greater london
Since 1979, Advice UK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice. They are a small but mighty charity who support their members to provide advice to 2.8 million people in 2024 alone. They are working towards a world in which every individual, regardless of means, is able to access the advice they need in order to exercise their rights and deal with any legal and social welfare challenges they may face.
Charity People are partnering with AdviceUK to help in their search for a passionate Press Officer to help them achieve their vision.
Contract: Permanent role
Salary: 28,733 plus Regional Weighting (up to £4,677 in London). All staff also receive £600 per year work from home allowance
Location: Hybrid role which will be predominantly home-based with some travel and meetings in London
Hours: Full-time, 35 hours per week with flexible working options fully supported
Closing date for applications: Tuesday 27th May
Interviews: Interviews will be held in person at the charity offices in London on the 10th and 12th June with travel costs reimbursed
Core responsibilities within your role will be to:
- Work with the Head of Policy and Public Affairs to set up a new press office function for AdviceUK.
- Shape proactive, impactful media plans as well as responding to reactive media inquiries.
- Manage relationships with journalists and craft attractive copy for press releases and a range of other communications purposes.
- Support team members to identify media and communications opportunities related to their work.
- Brief and thoroughly prepare senior staff and AdviceUK members for appearances in broadcast media.
- Liaise with the marketing team to identify opportunities to promote policy and public affairs work through social media and other owned channels.
The purpose of this role is to support the policy and public affairs team to raise awareness of AdviceUK, their campaigns and the work of their members through the media. You will be an excellent communicator who can draft engaging copy for press releases and other media. You will be a fast learner, who can pick up new topics and issues with ease, and you'll be data-focused, able to use robust evidence to support press comments.
We would love to hear from you if you have the following skills and experience:
- Previous experience working in a press office environment, working on proactive and reactive comments and campaigns.
- Experience building contacts and relationships with journalists from a wide range of media outlets.
- Experience preparing senior staff for media appearances
- The ability to draft press releases and web copy on a range of issues
- A track record of delivering successful high impact press campaigns.
- Experience working sensitively with case studies and vulnerable individuals
If you're interested in learning more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Complex Case Worker
Location: London
Salary: £26,250 - £34,650 per annum
The post holder will be part of the Insight Platform, Young people’s service and will work with young people who have alcohol related problems, mental health issues and complex needs including drugs, psychological issues, anti-social behaviour, self-harm, or any other co-existing needs. The post holder will improve access to treatment services in the area for this cohort and, will provide a range of interventions for service users in this group including 1 :1 support and group work.
You will bring a creative driven approach to the role and a willingness to build and nurture a successful and dynamic team focussed on delivering excellence and a quality service to promote and enhance the performance and reputation of Waythrough. You will be able to work seamlessly within professional partnerships to deliver outstanding services. An engaging communicator, you will have worked in a similar or NHS setting managing a team working with clients with substance misuse issues and/or complex needs.
We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make the difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.
Ideally you will have:
- Experience handling complex cases in young people would be beneficial.
- Knowledge of criminal justice sector
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.
‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’
Who are we…
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and company Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





We currently have an opportunity for an Independent Domestic Violence Advocate to join the team in London. This role is full time working 37.5 hours per week and is a hybrid role working from home, our London Office and West Middlesex Hospital.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the Role:
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals in a hospital environment, although we will consider applicants from other fields providing you are able to demonstrate your knowledge and understanding of domestic abuse.
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office Victim Support, 3rd Floor, 5-7 Singer Street, London and in co-location at West Middlesex Hospital.
As a Hospital Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
- Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
YOUTH DEVELOPMENT LEAD (OASIS ASHBURTON PARK)
FULL-TIME, 40 HOURS PER WEEK
SALARY: £33,422 per annum
LOCATION: CROYDON
PROJECT: 100 YEARS OF ASHBURTON PARK
Want to make your community and local park a better place?
Will you support young people to recognise and reach their potential?
Are you passionate about how education and youth work can work alongside each other to make a positive impact on young people’s lives?
Want to be part of a supportive, dynamic, fun & quality team?
Oasis Ashburton Park are now in a position to employ an experienced Youth Development Lead to work alongside wider team in Croydon. The role will be focussed on the Ashburton Park area (surrounding Oasis Academies; Arena, Shirley Park and Ryeland’s) working closely with the academies as part of Oasis Ashburton Park and the ‘100 Years of Ashburton Park’ Project funded by The Heritage Lottery Fund.
As a Youth Development Lead you will;
- Develop and oversee a Youth Advisory Panel to ensure that youth voice is central to the design of our Youth Engagement Programme and the 360 Youth Centre.
- Develop and oversee the Youth Engagement Programme as part of the ‘100 years of Ashburton Park Project’ including a range of activities in and nearby to Ashburton Park, including after school drop-in’s, evening sessions, group work and one-one mentoring.
- Support the development and engagement of young people in a Food Growing Enterprise based at Ashburton Lodge.
- Work closely with Croydon Council and other partners to support young people to engage with a wide range of programmes and activities that are part of the ‘100 years of Ashburton Park Project’.
- Deliver open access sessions, group and one to one interventions with young people including; half term, afterschool, evenings and residentials, using a planned youth work curriculum.
- Line manage youth workers, sessional youth workers and youth volunteers to plan, deliver and evaluate youth work termly.
- Contribute to the development of youth work across the area and lead on specific areas of work on behalf of the team.
Amongst other requirements, the successful post holder must have:
· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.
· Proven experience working with young people ‘at risk’.
· Reliability, with a flexible approach to changes and able to work unsociable hours.
· Experience of project and/or people management
As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution.
- A generous holiday allowance and training opportunities.
- A supportive, friendly work environment, with flexible working arrangements.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Chartiy Jobs website for further information.
Completed applications should be returned by 5pm 23rd May
Round one Interviews will take place on W/C 2nd June
Round two interviews will take place on W/C 9th June
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.
Oasis is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Are you looking to join an organisation who strives to deliver social change for women globally? Are you passionate about using data and research to drive impact in global sexual and reproductive health and rights (SRHR)? Do you have a strong background in research, data analysis, and collaborative research design and implementation? Then look no further!
MSI Reproductive Choices are hiring at an exciting time for an Evidence and Impact Advisor to drive meaningful and actionable insights related to client profiles, marketing approaches, service accessibility, client experience and quality of care.
As well as this, we’re looking for an exceptional individual to provide strategic research studies and evaluations to support the operationalisation of MSI’s 2030 Research and Learning Strategy.
MSI Reproductive Choices have and will continue to fight for women’s rights globally, and despite recent challenges, this is a pivotal and important time to join us!
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
A strategic analytical professional responsible for managing client experience assessment through annual Client Exit Interview surveys; providing technical data-driven insights to support programming, fundraising, grant management, and advocacy efforts.
This is an exciting opportunity for an early-career public health analyst or researcher looking to apply their skills in survey management, data analysis, and research design and dissemination while making a tangible impact on global SRHR programs. As part of the E&I team, you will have the opportunity to work across all departments at MSI and will be collaborating with team members with a wide range of technical expertise and experience, keen to support your professional development. If you thrive in a dynamic, mission-driven environment and are eager to translate research into action, we would love to hear from you!
Please note that you may also be required to carry out reasonable additional ad-hoc duties.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills and experience:
Quantitative Data Analysis: Strong analytical skills, including experience working with survey data and large complex datasets, performing statistical analysis, and using tools such as Stata, R, SPSS, Microsoft Excel, or Power BI.
Project Management: Ability to effectively manage multiple research projects, timelines, and stakeholders, ensuring deliverables are met efficiently.
Research Coordination & Management: Experience designing and managing large-scale applied heath research studies (both qualitative and quantitative), including ethical approvals, data collection, and quality control.
Communication & Dissemination: Excellent verbal and written communication skills with experience translating research findings into actionable insights through reports, presentations, and data visualizations, including with the ability to convey complex concepts in plain English to non-technical audiences. Data Storytelling: Skill in translating complex data analyses into clear, compelling narratives for various audiences.
Stakeholder Engagement: Ability to collaborate with diverse teams, including country program staff, researchers, and external partners, to drive evidence-based decision-making. Experience with project management or cross-functional (matrix) team working is desirable.
Attention to Detail: Experience ensuring high standards in research design, data collection, and analysis, with a commitment to ethical research practices.
Drive for Results: Curious, proactive, and passionate about how data can be used to improve performance and outcomes; challenges the status quo to identify and implement innovative approaches.
Ability to Prioritise & Work Under Pressure: Highly comfortable working within tight deadlines, working across multiple projects simultaneously, shifting priorities, and balancing the needs of diverse stakeholders in a fast-paced environment
Formal education/qualification
- Master’s Degree, or higher, in public health research, statistics, economics, epidemiology, demographics, health sciences or related discipline - Essential
- Proficiency in French highly desirable - Please state level in application.
- Additional qualification or formal training in research design, biostatistics, epidemiology, impact evaluation, or data visualisation such as with PowerBI - Desirable
Please view our job framework on our website.
Location: London UK (hybrid working model, 2 days minimum per week in the office).
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: Permanent.
Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 7
Closing date: 23rd May 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Location: Remote in Europe
Salary: Depending on experience (including unpaid and other experiences) and capacity to take on responsibility, the salary range is:
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£73,135 - £79,230 for the United Kingdom
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€60,150 - €76,263 for France
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€83,439 - €89,399 for Netherlands
If the successful candidate is outside of the UK, France, or NL, the salary and benefits will be adjusted based on local market equivalencies.
About Us
The Sunrise Project is a global network of independent organizations united by a common mission: scaling social movements to drive the global transition beyond fossil fuels. We've developed a unique model that combines strategic grant-making with campaigning, supporting interconnected organizations to create powerful change aligned with our mission.
The Sunrise Project Inc. is a proud member of The Sunrise Project network. Our organizational culture is dynamic and adaptable. We're committed to supporting our team members to thrive as we tackle the urgent challenge of climate change. We believe that a diversity of experiences and perspectives strengthens our strategies, teams, and movements.
The Sunrise Project Inc. takes the broadest possible view of diversity and encourages First Nations people, people of colour, people living outside of cities, people living with disabilities, neurodiverse, and LGBTQIA+ people to apply. We are continually working on becoming a better workplace for everyone. Find out more here.
About the Program
The Europe Regional Finance program has evolved out of our Financial Regulation and Policy Program that began in 2019 with a narrow focus on European central banks. Since then, we've expanded to shape financial regulation and policy globally to accelerate clean energy and create lasting systemic change in how public finance addresses climate challenges. Now the Europe Regional Finance program will focus on EU Policy and Finance and UK Policy and Finance.
About The Role
The purpose of this role is to contribute to achieving the objectives in the EU Financial Policy and Regulation project, specifically the work on public finance, fiscal policy and industrial strategy. Together with partners and allies, this role will help stop the political polarisation of net zero and contribute to building the broader case for public investment by establishing and propagating a narrative linking the opportunities of the clean energy transition with improving conditions for households and communities. This role sees the big picture and can translate it into actionable plans for maximum impact.
We support networks of organisations to work together to achieve outcomes that would not be possible by individual organisations acting alone. We expect all roles at Sunrise to actively support the capacity building of these networks and partner organisations.
About You
You have experience working on public finance, fiscal policy, or industrial strategy. You understand what it takes to hold the big picture, and translate complicated campaign strategies into actionable steps. You enjoy digging into the policy details, but are able to focus on the key ways to move the campaign forward for maximum impact. You’re able to work with diverse networks of organisations from trade unions to business leaders. You have a strong understanding of the political context which dictates our work and what's possible, but also innovative in thinking through solutions and opportunities to do things differently. You have experience working in Europe. You’re flexible and willing to change course when needed and respond to opportunities, but are able to keep the systemic change we want to achieve in mind.
Key Responsibilities
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Leads on the development and implementation of high-impact campaign strategies and tactics to achieve our programmatic goals, objectives, and key results, in accordance with our values and JEDI commitments.
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Sources, builds, and maintains strategic relationships with key partners, facilitating collaborative efforts to co-develop and implement strategies.
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In collaboration with the research team, identifies and develops a plan to fulfill complex research and analysis to inform the development of effective campaign strategies and plans.
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Provides strategic advice to partners and community groups to enhance the strategic impact of their campaigns.
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Ensures alignment between global public finance work and associated projects across the wider Global Finance Program.
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Fosters the development and growth of a well-informed, effective, and powerful network and individuals dedicated to our cause, and contributes to the broader movement's progress.
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Designs and evaluates grant proposals and strategies in collaboration with partners, manages grants and oversees a portfolio of grantees ensuring the delivery of high-impact initiatives to support the movement's impact.
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Drives and facilitates inclusive and transparent strategic decision-making processes, including campaign evaluation and impact reporting.
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Acts as a key influencer, coach, and strategic advisor, and may manage consultants and/or teams with responsibility for the management, development and growth of others.
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Regularly evaluate projects at 3 months, 6 months and annually during the first year and every 6 months after that.
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Aligns programmatic strategies and OKR’s with Sunrise’s Values and mission.
Required skills and experience
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Advanced level campaigning experience in European public finance, industrial strategy, and fiscal policy in a similar role including unpaid, grassroots or lived experience.
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Proven experience researching, building, and incubating new strategies in consultation and coordination with partner organizations.
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Ability to work with the team to execute grants.
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Ability to successfully manage across cultures, and a track record of creating inclusive work cultures, both internally and with partners.
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Demonstrated ability to work in a very dynamic environment with a high degree of flexibility and agility.
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A high level of emotional intelligence with excellent interpersonal communication and group facilitation skills.
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A passion for action on climate change and a commitment to social justice, equity, diversity.
Desirable Skills and Experience
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Experience grant making would be beneficial.
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Experience working fundraising would be an advantage.
Job requirements
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You must have full working rights in the country in which you will be working. The Sunrise Project is unable to sponsor applicants for employment visas.
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Previous employment reference checks will be required for successful applicants.
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Attend local in person partner events as appropriate.
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Intermittent travel with advanced notice may be/is required.
How Sunrise supports its staff
The Sunrise Project is committed to creating a workplace that supports our staff to do their best work and develop professionally. Sunrise has the following in place to help us achieve that, noting pro rata will apply for part time staff and/or temporarily appointed-fixed term staff. The successful candidate will be hired via a Professional Employment Organisation (PEO) on behalf of the Sunrise Project, so conditions of employment may vary.
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Statutory benefits and entitlements of the country/province in which you are employed.
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Sunrise may provide additional benefits, where in-country entitlements are less than our standard package, where applicable including:
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Paid Parental Leave that is gender-neutral & inclusive of all types of families, incl. Parental Return To Work & Keeping In Touch Program
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Life Leave (up to 40 days p.a. for significant personal reasons)
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Public Holiday + Cultural Leave
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Workspace Benefits incl: Macbook & accessories, initial $2,000* for home workspace & IT equipment + $800* every 2 years + up to $75/mth phone/data/internet (equivalent local currency) .
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Shared office support
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Additionally we offer:
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Flexible Working Policy
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VIDA - An AI tool to support your health and wellbeing
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Regular all-org and team meetings & retreats
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Learning & Development Program incl. a professional development budget for every staff member
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Coaching & manager support with regular 1:1 meetings
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Annual performance & development reviews with 360 feedback
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A co-developed work plan to ensure clarity on your role & key responsibilities
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We provide our staff with a voice on issues that concern them via consultation, caucuses, working groups, and surveys.
How to apply for this job
We recognise that racism, sexism, ableism, homophobia, classism and other forms of discrimination creates structural barriers that impact opportunities to formal education and experience.
You’ll be taken to Be Applied to complete your application.
The client requests no contact from agencies or media sales.
Audience Insight Researcher – 12 Months Fixed-Term Contract
Closing Date: 29th May
Contract: This is a 12-month fixed-term contract, with the possibility of an extension
Interviews: 16th June
Application Process: Please ensure you apply with your most updated CV and a supporting statement explaining why you believe you would be the most suitable individual for this position.
Are you ready to use your expertise as a market researcher to deliver truly actionable insights that will help Alzheimer's Society drive the change needed for people affected by dementia?
Do you have the skills and passion to make a difference through research, supporting one of the UK's most pressing health and social care challenges?
An exciting opportunity has arisen for an Audience Insight Researcher to join the Audience Insight team at Alzheimer's Society on a fixed-term contract. We are looking for an exceptional individual with proven experience in designing, conducting, and delivering qualitative and quantitative ad hoc primary research projects. The focus of this role is on producing clear, insight-led recommendations that support teams across the organisation in making evidence-based decisions.
The Audience Insight team operates as a hybrid internal agency and consultancy, leading transformative market research that shapes strategic direction. Our work spans a wide range of audiences, including supporters, service users and the public, and includes both primary research and analysis of secondary data sources. We also partner with trusted external agencies on key large-scale research initiatives.
All our projects are insight-driven and strategically aligned, providing high-quality consultation rooted in a deep understanding of the needs and priorities of internal stakeholders.
You will:
- Design and conduct qualitative and quantitative market research projects.
- Project manage throughout the project lifecycle.
- Determine the appropriate methodology to meet the project objectives, budget & deadlines.
- Design questionnaires and discussion guides.
- Conduct qualitative interviews and moderate group discussions.
- Programme surveys to be conducted with supporters.
- Analyse qualitative and quantitative data.
- Lead on the evaluation of data from market research tracking projects.
- Write reports that provide insight and actionable recommendations.
- Present to internal stakeholders.
- Collaborate with colleagues on the Audience Insight team to deliver market research and reporting excellence.
- Build and manage relationships with internal stakeholders.
- Build relationships with and manage external partners.
- Manage ongoing MR projects.
- Ensure market research conforms with all GDPR, compliance and information governance, as well as the MRS Code of Conduct.
About You
You are:
- Passionate about championing the diverse needs of people affected by dementia.
- Proficient in designing, conducting, and analysing both qualitative and quantitative market research.
- An experienced qualitative moderator, confident in facilitating engaging discussions.
- Skilled at producing insightful, story-led reports that communicate findings.
- An excellent communicator, both written and verbal
- Highly organised, with the ability to manage multiple priorities and meet deadlines.
- Detail-oriented, with a meticulous approach to your work
- Proficient in the MS Office suite, particularly PowerPoint and Excel
- Experienced in survey programming tools (e.g., Forsta, SmartSurveys) – desirable.
- Knowledgeable about the MRS Code of Conduct, GDPR, and data protection regulations.
- A collaborative team player who thrives in a supportive working environment
- Self-motivated, proactive, and eager to learn and develop.
This is a fantastic opportunity for an aspiring individual to develop their career in a charity that is passionate about families with young children. We're looking for someone who is a self-starter, well-organised and committed to the cause. In addition to providing administrative support to the organisation, you will be a natural communicator who is comfortable with using social and creative media, as well as basic IT systems.
Home-Start Barnet delivers early intervention programmes to families with young children, who have multiple needs and are struggling to cope with the challenges they face. Our trained volunteers provide the emotional support needed to prevent crisis and the practical tools to empower parents and carers to give their children the best start in life.
Key responsibilities are to:
- Handle all incoming communications - phone, email and other communications
- Provide central administration support to the charity
- Support and build engagement across different social media channels
- Update content for HSB’s website
- Support and help organise training and events
Further details can be found in the Job Description.
The role is based at our offices in Finchley, N3. Due to the nature of our work, we require someone to be present in the office 5 days a week. We have a welcoming and relaxed office environment, but also take pride in our professional standards.
We welcome applications from candidates who may not have previous office or administrative experience, but who can demonstrate that they have the right skills and are keen to learn. This role would suit new graduates, or someone who would like to work shorter days around other commitments. We are a diverse workplace and we offer flexibility and accomodations for staff to ensure they can deliver their full potential.
The client requests no contact from agencies or media sales.
Community Cleanup Champion
Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?
There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.
If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.
CleanupUK is recruiting three Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network:
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One role covering: Salford and Manchester
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Two roles covering: Camden, Enfield, Hackney, Haringey, and Tower Hamlets (Split of boroughs to be decided)
Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking.
CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.
Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally.
We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.
Main Purpose of the Role:
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To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area.
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To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.
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To develop strong relationships with partner organisations in the community:
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Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups.
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Research and develop potential new partner organisations.
Key Tasks include:
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Liaising with Cleanup Hubs and local communities.
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Hosting and attending events and reporting back to CleanpUK’s Operational Team.
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Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database.
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Promoting the project locally, both on the ground and online.
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Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners.
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Attending monthly team meetings online, and an annual face to face day-long team meeting.
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Developing an awareness of local funding opportunities and communicating these to our fundraising team.
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Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.
We will only accept applications through the CharityJob website. The website will ask you to:
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Upload your CV
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Add a statement about how your experience meets the job description and person specification (up to 500 words)
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Answer a few practical questions such as your location and availability. Please answer all questions as fully as you can.
Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website. The deadline for applications is 11.30pm on Monday 19th May 2025.
We will only accept applications through the CharityJob website. The website will ask you to:
Upload your CV
Add a statement about how your experience meets the job description and person specification (up to 500 words)
Answer a few practical questions such as your location and availability. Please answer all questions as fully as you can.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for dedicated Immigration Advisers (IAA Level 2) to join our growing team to provide immigration advice and casework to destitute migrants. We will be recruiting on a rolling basis for a number of upcoming roles, one of which is a woman only role, so we welcome applications from women. Please do get in touch if you would like to discuss this further.
Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.
The ideal candidates will have an in-depth knowledge of immigration and asylum law, as well as have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness. They will be able to step immediately into a busy advice environment that includes independent outreach.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
Our Attractive Benefits Package Includes
· A 35 hour working week including flexible working hours
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· You can buy up to 5 days annual leave each year
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias Head of Operations and Business Development
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
Interviews: Offered on a rolling basis
Start date: Ranging from immediate to TBD.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.





The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The School:
Merchant Taylors’ School is a large Independent Boys’ School, situated in 280 acres of parkland in Northwood, Middlesex. The School was founded in 1561, is owned by the Merchant Taylors’ Educational Trust and moved to its present site in 1933. There are four distinct boys’ day schools on campus. The Nursery, the Pre-Prep & the Prep cater for 370 boys, while the Senior School has over 960 pupils. The Senior School employs over 110 teachers and 160 Support staff across Merchant Taylors’ School.
Main duties and responsibilities:
Fundraising
· Developing and innovating the school’s regular giving programme, the Merchant Taylors’ Fund, to ensure a consistent income stream and increased participation from alumni, parents and friends.
· In conjunction with external consultants, running our (currently) biennial telephone fundraising campaigns and Giving Days.
· Liaising with school departments, clubs and societies to identify exciting projects to motivate supporters.
· Segmenting and targeting recipients for appeals to ensure the greatest impact and returns.
· Devising the strategy for promoting legacy giving as a means of supporting Merchant Taylors’, and to implement this strategy to increase the number of known legacy pledges to the school.
Stewardship
· Establishing and running a comprehensive benefactor stewardship programme that thanks and stewards donors at all levels, including legacy pledges, through regular communication and events.
Reporting
· Reporting on progress against all objectives to the Development and Alumni Relations Sub-Committee of Governors.
· Where appropriate, working with the Development Executive (Events and Communications), to produce benefactor report publications and contribute to other Development publications.
· Ensuring that all contact with OMTs and parents is recorded on the Development Office’s database, the Raiser’s Edge.
Safeguarding responsibilities:
It is the post holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact and to adhere to and ensure compliance with the School’s Safeguarding Policy Statement at all times. If in the course of carrying out the duties of the post, the post holder becomes aware of any actual or potential risks to the safety or welfare of children in the School s/he must report any concerns to the Head Master.
Merchant Taylors’ School is an equal opportunities employer committed to safeguarding and promoting the welfare of children. As this role will bring you into contact with children you are expected to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).
Further information on how the School uses personal data is set out in the School’s Staff Transparency Notice, which can be found n the Vacancy page of the School Website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fundraising lead (fixed term 12-month contract, 0.4 FTE i.e. 14 hours a week)
JustMoney Movement is seeking a part-time Fundraising lead to help us grow a more sustainable funding base. The role will work with senior staff to develop our strategic case for support to target small organisational/ institutional donors (£1-5k grants/ donations).
We are a Christian charity using education and advocacy to work towards our vision of a fairer, greener future, through the transformation of our financial system and wider economy. We want to grow and diversify our funding base, reducing our dependence on a small number of grants, and building a movement of allies who feel part of the community and are willing to financially support it.
The Fundraising lead will work with senior staff to develop a case for support for our overall strategy and use this to target small organisational/ institutional donors including small trusts; corporates and organisations; and churches.
Role description
· Grade 3.1 expected FTE salary £35,700 pro-rated to 0.4 FTE/ 14 hours a week = £14,280 (subject to annual inflationary pay review).
· Fixed term 12-month contract. This post has funding for 1 year. If successful, there could be scope to extend the role for longer.
· Remote based: this role will be based from home, with occasional travel to meetings in London or elsewhere in the UK, for which expenses will be payable. This role is equivalent to 2 days a week but hours can be worked flexibly through the week.
· This role requires applicants to have the right to live and work in the UK.
· Whilst this is advertised as a staff role, we would consider applications from consultants taking on the role as part of their portfolio.
Please apply via Charity Job with your CV and a cover letter outlining how you meet the person specification below, by 9am on 2 June 2025. Interviews (via Zoom) will be on 9 or 10 June.
Role Requirements
· Develop and deliver JustMoney Movement’s core fundraising strategy for small organisational/ institutional donors (donations/ grants of between £1-5k) targeting small trusts, organisations, corporates and churches.
· Work with senior staff to create a ‘case for support’ for JustMoney Movement’s overall strategy.
· Identify, develop and steward relationships with aligned small trusts, organisations, corporates and churches (in conjunction with other staff, especially the Executive Director [ED] and Director of Movement Building [DMB]).
· Design and implement the initial year of an annual programme of fundraising communications with these audiences including proposals, stewardship and reporting.
· Work closely with the ED and DMB to ensure prospects are passed on for a bespoke approach where appropriate.
· Help to set realistic targets for the ‘foundation’ 12/18 months, and take responsibility for meeting these, providing regular updates to senior staff and trustees.
· Maintain contacts and work with others in the team to develop appropriate systems and processes to support this area of fundraising.
Person specification
Essential
· Empathy with JustMoney Movement’s vision and work.
· Experience of leading one or more of the following areas of fundraising for a charity:
o Small trusts and foundations
o Corporate/ organisational
o Churches
· Experience of developing a Case for Support.
· Creative and imaginative thinker finding new opportunities to reach new potential funders.
· Exceptional organisational skills, including attention to detail and the ability to multi-task.
· Persuasive written and verbal communication skills.
· A strong “can-do” attitude, combining practical, hands-on skills with a strategic mindset.
· Ability to work collaboratively within a small team, as well as working independently.
· An understanding of and demonstrable commitment to equal opportunities, diversity and inclusion.
· As the charity is a Christian organisation, the successful applicant will be expected to be in sympathy with the Christian faith and will demonstrate a commitment to the mission, principles, values and practices of the organisation.
Ideal
· Experience of working in a Christian charity or church setting
· Familiarity with economic justice (e.g. banking, finance or tax justice) issues, especially within a Christian framework
Please download the recruitment pack and use the information to submit a cover letter with your CV outlining how you meet the person specification. The recruitment closes at 9am on 2 June 2025. and interviews will take place via Zoom on 9 or 10 June.
We aim to be the go-to organisation for Christians and churches who want to connect faith, money and justice to seek a fairer, greener world.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client is committed to transforming lives of children and young people by creating opportunities to learn, grow, and develop through Education. The Charity is an independent funder and our income is generated from our endowment which consists of both significant property holdings and financial investments, therefore we do not fund raise, our client has distributed over £298 million in grants to a range of organisations that seek to promote the life chances of children and young people through Education, with around £15 million in grants distributed each year. The Charity gives grants to benefit children and young up to the age of 25 (or up to 30 for younger people with special educational needs and/or disabilities) who live within nine Boroughs in West, Central and North London.
We are delighted to be working with the Charity to recruit a permanent Financial Controller to join its established team based in conveniently located offices in Central London.
The role:
Reporting directly to the COO, the Financial Controller will ensure the provision of consistent, robust financial advice to the Charity as a whole. This person will be responsible for overseeing all aspects of finance and financial operations, ensuring these are compliant with statutory requirements and appropriate and effective financial controls are in place. They will also maintain a financial planning framework that will facilitate the delivery of the Charity’s financial strategy. This will involve managing one direct report, overseeing all financial reporting and tax compliance, preparing the Charity’s management accounts and the end of year accounts for approval and sign off by the Trustees. In addition, the role will be responsible for managing an annual financial audit process preparing the annual budgets in advance for SLT sign off and providing sound financial advice across all of these areas.
This person will also manage all external relationships with banks, financial institutions, property Investors and auditors wherever Finance is the main issue being dealt with. This person will also oversee all Grants related financial transactions in close collaboration with the Grants department.
The person:
The successful candidate will be a qualified accountant and will be able to provide excellent financial management and reporting for the Charity. They will be confident working with different internal stakeholders and external professional advisors and will be capable of considering their different requirements and priorities in a knowledgeable way. This person will have excellent attention to detail and will be highly organised and a strong communicator across a wide range of audiences. Educated to Degree level or the equivalent (ACCA, CIMA, ACA or CIPFA), this person will have excellent interpersonal skills, strong written and verbal communication and will be up to date on all MS Office packages and financial software including SAGE being essential.
Candidates with prior experience of working with endowed Trusts, Foundations or Charities or who have worked in Charities that have income derived from a permanent endowment (either partially or totally), will be of particular interest, so please draw attention to this when applying.
This person will have demonstrated substantial financial management experience at a senior level in the Charity or Not-for-Profit sectors, with extensive knowledge of UK Charity Accounting Standards (SORP, Charity Commission compliance and VAT). Also experienced in strategic financial planning, preparing complex financial statements, budgeting and cashflow forecasting, and have good knowledge of financial planning in a Funder or Grant-Maker setting. As our income is generated from our endowment which consists of both significant property holdings and financial investments a substantial experience of managing income and cashflow from property and investments is essential.
This role represents a wonderful opportunity to become a key part of a long established and successful Charity, which has outstanding roots and a lasting positive legacy in the local communities in Central and Greater London it serves.
The charity encourages applications from under-represented groups which reflect the diversity of the Charity’s Beneficial Area and the young people we seek to support. This includes Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
First Round Interviews: 12th May 2025
Second Round Interview: 19th May 2025
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working in a 1st line support role with exceptional customer service skills? Looking for an opportunity to support users at one of the UK’s largest charities?
If so, you could be the Service Desk Analyst we need!
About the role
As a Service Desk Analyst at British Heart Foundation (BHF), you’ll be a vital member of a highly talented, customer focused and enthusiastic helpdesk team who act as the first point-of-contact for end users.
With previous service desk experience you'll take pride in resolving almost all issues as they arise. Quick to learn, enthusiastic and self-motivated, you’ll ensure that the knowledge base is always updated so other team members can learn from your successes and overall performance is maintained and improved.
With a high percentage of customers being in the Retail directorate, you’ll be required to participate in a weekend cover rota, allowing service to our shops and stores to be delivered. Working hours needed to deliver these services are 35 hours/week – staggered in accordance with the support rota.
Working arrangements
This is a fixed term contract covering an internal secondment.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, approximately three days a week. Working hours needed to deliver these services are 35 hours per week covering a rota schedule (the team cover 8am to 6pm every day).
The role will also participate in a weekend cover rota allowing service to our shops and stores to be delivered. This will be in the region of 1 weekend in 4-6.
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You'll have previous service desk experience, having working in the SD environment previously, and will have excellent customer service and communication skills, being used to working in a busy service desk team. You'll also have excellent telephone and customer handling skills to back up your technical and fault diagnosis experience.
You’ll have strong troubleshooting skills, keeping the Customer informed of progress against their respective issues, ensuring an effective follow-up to ensure all service has been delivered and completed to the Customer's satisfaction.
Good knowledge of Windows OS (Win 10 and above), you’ll also have knowledge of LAN/WAN networking essentials and extensive experience of MS Office suite of Applications (2010 and above). You’ll have previous experience with administration of Users within Active Directory and Remote Support Tools (i.e. VNC, RDP etc.).
With good knowledge of ticket and case management techniques, managing own queues and workload to meet Service Level Agreements, you’ll be able to remain calm and focused, and will have strong organisational skills, able to use prioritisation and escalation techniques, and able to develop strong working relationships with the team and contacts across the organisation.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
BHF is also proud to be part of the Tech Talent Charter; We’re committed to greater inclusion and diversity in the tech workforce of the UK; one that better reflects the make-up of the population.
What can we offer you?
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential.
Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance
We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme of activities, opportunities, and guidance to inspire and support you to live a healthy and happy life, at home and at work.
Interview process
First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams.
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Engagement Officer
Location: Remote with frequent travel (must be UK-based)
Reporting To: Advice and Support Lead
Hours: Full-time
Salary: £26,000 - £28,000
Contract Type: Permanent
About Us
Metabolic Support UK (MSUK) are the leading organisation for Inherited Metabolic Disorders (IMDs), supporting thousands of people worldwide through providing individual support, building communities, and continually advocating for and empowering those living with IMDs.
We are a small but mighty team providing individual support, advice and connection to the over 40,000 living with an IMD in the UK and more across the world. We have a strong interest in rare disease policy and campaign for the rights of our rare disease community for better healthcare services, access to treatment and to be able to live well everyday.
Role Overview
MSUK are seeking a passionate and proactive Community Engagement Officer to strengthen and grow our patient and family community. There are over 1500 IMDs and many of our community use social media, other patient groups and in-person events to connect and learn. This role is central to how we engage with the people we support — through social media, community groups, events, and collaborative partnerships. You’ll be the bridge between our charity and the people we serve, helping to build a supportive, inclusive, and informed community.
Key Responsibilities
Engagement & Social Media
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Manage and monitor all online patient communities responding to community messages and comments with empathy and timeliness
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Moderate relevant support online community groups, ensuring they are safe, active, and welcoming spaces
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Identify themes and areas of interest to advocate internally for MSUK response to meeting community need
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Signpost our Individual Support service, identify and flag individual enquiries to the Individual Support Lead
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Working with our Campaign & Comms Lead, grow the charity’s presence across social media platforms (e.g., Facebook, Instagram, LinkedIn, X, TikTok)
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Develop content that resonates with patients, families, and supporters, amplifying community stories and voices
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Build and manage our lived experience co-production group ‘Metabolic Advisory Council’
Community Insight & Advocacy
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Functioning as the ‘internal expert’ on IMD communities for all MSUK team members
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Using our Contact Record Management system to log and manage community database to provide timely, relevant insight to team members when required
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Work with Head of Insight & Advocacy to engage and support communities in relation to timelines for insight work
Events & Campaigns
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Plan, organise, and execute online and in-person community events (support groups, awareness days, family meetups, annual conference)
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Collaborate with the team to deliver campaigns around awareness, fundraising, and education
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Work with Virtual Support Assistant to coordinate speakers, logistics, communications, and follow-ups for all events with
Relationship & Partnership Management
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Build and maintain relationships with other patient advocacy groups, charities, and health organisations
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Represent the charity at external events, meetings, and forums relevant to the rare disease space
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Seek opportunities for collaboration, knowledge sharing, and joint initiatives
Community Fundraising
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Work with Fundraising lead on community support for individual and events fundraising including event research, donor journey support and online promotion
Person Specification
Essential
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Experience managing online communities and/or social media platforms in a professional or volunteer capacity
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Excellent written and verbal communication skills
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Strong organisational skills and event planning experience
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Empathetic and sensitive to the lived experiences of patients and carers
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Ability to work independently, from home, and as part of a small, dynamic team
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Confident, keen to travel and enjoys in-person events and networking
Desirable
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Personal or professional experience within the rare disease, health, or charity sectors
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Experience managing partnerships or external relationships
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Familiarity with tools such as Canva, Mailchimp, Eventbrite, or similar
What We Offer
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A supportive and flexible working environment.
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Opportunities for personal and professional growth.
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The chance to make a tangible impact in the lives of people affected by rare diseases.