Learning Manager Jobs in Home Based

The Winch is a dynamic children and young persons’ charity in north Camden which delivers a cradle to community pipeline of opportunity, through family support, play, youth-led, sports and social action programmes, working alongside children, young people and parents to develop their strengths, skills and sense of belonging of purpose. We want to appoint a dynamic Community Library Manager to run the library and grow our provision, based on the three key themes that reflect our aspirations; Belsize Reads, Belsize Creates and Belsize Connects. They will be a friendly and welcoming face to a wide range of library visitors, be opportunity-focussed and keen to take the initiative. They will champion the power of reading and creative arts for all

Property & Facilities Manager

Salary: £37,500pa (pro rata); Full time or part time (3 days)

We are seeking a Property & Facilities Manager who will be responsible for managing the day to day running of the properties of Richmond Team Ministry and their facilities. The properties include three churches, their associated church halls, vicarages, Parish Office and investment properties.

We are looking for someone with property and facilities management experience including managing small building projects and related finance and budgeting.  S/he needs to be able to work collaboratively as part of a small team and have the ability to take the initiative and develop the role while supporting the ethos of the Richmond Team Ministry.

The position is based in Richmond upon Thames. 

Role: Digital Marketing Manager
Hours: 30 hours per week (4 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London

Reporting to: Director of Brand and Digital

Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme

Key relationships: Managing external relationships with key agencies and partners

Salary: £40,000 per annum (FTE pro rata for part-time)

Contract: Fixed term with the potential to extend

About Overcoming MS

Are you a digital marketing expert, looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?

At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.

Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.

Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.

About the role

We’re recruiting for an experienced Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role at Overcoming MS and will allow the successful candidate to make the position their own.

The Digital Marketing Manager will be responsible for delivering an innovative new digital marketing approach, through the innovation, creation and delivery of projects and activities which increase leads, donations and engagement for Overcoming MS charity.

 Key Responsibilities

The Digital Marketing Manager will work across several areas, including:

1. Conversion optimisation

· Increasing our donations and data capture - to enable us to continue the dialogue and create donations from a greater percentage of those who visit our website, or interact with other digital channels.

· Working with our agency partner to optimise key landing pages and signposting for conversion.

2. User journey optimisation

· Helping people find the right content based on data optimisations so that more people find what they need and understand what else the charity could offer them. Using HotJar for insights.

· Automated email journeys - Building customer journeys to support the Program pillars to build deeper relationships with people in our community.

3. Increasing reach and traffic generation

· Testing different low-cost digital reach opportunities.

· Including paid social, referral activities, calls to action across our channels, YouTube SEO and SEM. Working with an agency to optimise journeys from Google Grant, leading to clearly articulated actions (eg donations, sign-ups, click-throughs).

4. Testing to improve results continually 

· Email AB testing - Deliver AB testing to inform future email AB tests.

· Plan AB testing for email marketing projects, for the website, and other projects as needed to improve conversion rates.

5. Digital project management

· Testing new digital versions of courses and tools. Project management of website updates.

6. Campaign support

· Leading, innovating and supporting advocacy, communications and fundraising campaigns as needed to increase reach, engagement and conversions.

7. Gathering community feedback

· Continue the plan to access regular community feedback to influence Hub improvements and other digital channel improvements.

8. Supplier collaboration

· Working with our suppliers to optimise collaboration, reduce cost and increase impact.

About you

Strong digital skills

• A proven track record of managing digital products/projects/programmes which create value for end-users. 
• Strong working knowledge and experience in digital solutions.
• Experience in evaluating and improving existing digital programs.
• Significant experience working with 3rd party digital providers to create solutions that work for the target audience.
• Confident in Google Analytics and Google Search Console.
• Excellent understanding of AB testing to maximise conversion rates.
• Experience in using tools like HotJar (preferred).
• Strong analysis skills. 

Project management skills

• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed. 
• Expertise in using and implementing relevant project management methodologies and tools. 
• Ability to proactively mitigate risks and overcome barriers to implementing solutions.

High work quality and passion for innovation

• Excellent eye for detail, works to deliver high-quality work.
• A passion for innovation, an open mind, and a willingness to learn and grow.

Strong interpersonal skills

• Excellent communication skills, energetic and passionate. 
• Demonstrable track record of building lasting professional relationships. 

Charity interest

• An understanding of the charity sector or an interest in charities would be a bonus.

• Knowledge of digital fundraising, digital income generation opportunities and digital conversion.

Working location

You are comfortable working remotely as part of a small team, and happy to travel occasionally to London or other central locations for meetings.

What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme

How to apply

Please send your CV and a covering letter.

In your application, please let us know:

• Your current salary and desired salary (if you are successful in getting the role)
• Your notice period
• Your current location.

Please respond ASAP, as we will start screening candidates as soon as we receive applications.

We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.

No agency contact, please.
 

Fundraising Development Manager

Fixed-Term, (Maternity Cover) Part-Time, Term-Time only

15 hours per week (flexible)

Pay Scale : H8, point 23 to H9, point 28  (dependent on experience)

Required : April / May 2024 

We are seeking a knowledgeable individual to oversee the Fundraising Development Manager position for a fixed-term, covering maternity leave. The successful applicant will have some professional experience of fundraising and/or education development, together with experience of developing good working relationships with a wide range of internal and external stakeholders.

If you have enthusiasm for fundraising and would like to be involved in helping us in continuing this important work for our school, please get in touch.

As an internationally recognised charity NEBOSH plays an important role in the health, safety and environmental professional community. Through NEBOSH qualifications, learners and their employers can improve the lives of people around the world by keeping their colleagues and their communities safe from work-related accidents and ill-health.

Highly respected by governments, employers and learners alike, tens of thousands of people from more than 170 countries study for a NEBOSH qualification every year through its network of over 450 Learning Partners.

We are now seeking an exceptional candidate to support our ambitions as we develop our social purpose programme and identify opportunities to further our reach and impact as a charitable organisation.  Successful candidates will be passionate ambassadors for the organisation’s mission and values and support the strategic direction of NEBOSH by bringing knowledge, ideas and relevant experience to identify opportunities and be a leading voice as we continue our important work in the health, safety and environmental community.  

Candidates will bring strong credentials in research, innovation and identifying new opportunities. They will have demonstrable project management experience and a commitment to positive social and environmental impact.

What you will be doing:

• Building relationships with other charitable and social purpose led organisations, corporate and governmental customers from within the health and safety sector giving consideration of partnership opportunities

• Developing research methodologies and conducting analysis that provide insight into charitable opportunities in the UK and internationally that align with our charitable objects

• Establishing and embedding aligned and integrated social development processes that provide direction and guidance for undertaking charitable activities, including consideration of safeguarding procedures

• Contributing towards an organisation-wide communications strategy that showcases NEBOSH as a prominent health and safety education charity.

• Monitoring the social purpose programme budget including clearly reporting on both used and committed funds.

 About You:

Knowledge and Experience:

 Significant experience, with a track-record of effectiveness, in:

• Researching, Identifying and building new social development opportunities

• Project Management, including understanding of the Agile framework

• Demonstrating a commitment to positive social and environmental impact including development of  ESG and Sustainability Initiatives

• Business case and Tender application processes

• Budget management and accountability

• Reporting - formal report/paper writing at Board or equivalent leadership level

• Forging business relationships

• Not for profit or Charity organisations

 Key skills and attributes for the job:

• Sets and meets high standards

• Energetic and energizing

• Written communication - Presentation to a range of audiences (board and executive level)

• Verbal communication - Ability to communicate across various levels with confidence and clarity

• Decision-making

• Critical thinking

• Ability to work at pace and under pressure

• ‘Can-do, will-do’ attitude

• Collaborative approach

• Demonstrates integrity in all situations

What we offer

Work base:

The role will work in hybrid manner where you will work both from our office in Leicester and from home.

 Salary:

Up to £50,000 per annum (Depending on experience)

 Working Hours:

35 hours per week, Monday to Friday

 Benefits:

• Company Pension (10% employer)

• Enhanced holidays (FTE 25 days raising to 33 days with service)

• Health Care Cash Plan

• Private Medical

• 3 x salary Death in Service

• Discounted Gym membership

• Cycle scheme

• Holiday Buying scheme

• Extensive discounts and exclusive offers

• Free parking

NEBOSH has signed the Federation of Awarding Bodies Equity, Diversity and Inclusion Pledge. The pledge highlights its commitment to the fundamental principles of ensuring equity and inclusivity for all learners, stakeholders and colleagues.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

 Then Advance Charity could be the career choice for you!

We are looking for an IT Project Manager

 Salary:            £42,000 - £45,000 (depending upon experience)

Location: Hammersmith, with travel to other Advance sites (some working from home)

Hours:               35 Hours per week

Contract:           Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.   We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.  

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. 

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Reporting to the Director of Finance & Operations, the IT Project Manager will lead the scoping, researching, sourcing, design develop and implementation of several new systems relating to CRM, Case Management, Finance and HR.

The IT project manager will also support the Director of Finance & Operations in managing the relationship with the IT Support contract, providing IT support where necessary and in renewing the IASME (Information Assurance for Small and Medium Enterprises) accreditation.

About You:  You are pro-active, driven to improve processes and ways of working and have good stakeholder management skills and experience. You have the ability to work independently and use initiative. You will have good research and planning skills and are able to remain calm under pressure. You have good organisational skills including attention to detail and multi-tasking skills.

You are approachable, positive, flexible and ready to take on a wide range of tasks.

To be successful as the IT Project Manager you will need the below experience and skills: 

You will have previous experience in IT change management with significant experience of overseeing implementation projects, allowing you to hit the ground running. You will have an excellent understanding of computer systems, security and databases to allow you to ensure

an excellent and reliable IT service is provided to all staff on and off site. You will have strong Project, Stakeholder & Programme management skills and significant experience of delivering major business critical projects including the desired benefits and outcome to time, cost and quality, including the management and maintenance of standard project controls and documents.

You will have a bachelor’s degree in a relevant discipline or equivalent professional experience and 

A PMP, PRINCE2, Agile or other industry standard Programme or Project Management qualification. A good knowledge of Microsoft Server technologies, 365 admin level experience across Teams, SharePoint, OneDrive, Exchange Online etc. is essential for the role. Your experience will include supporting network devices and concepts, printers, softphones and other business hardware and software.

How to apply: 

If this sounds like the opportunity for you, please click on the ‘Apply Job’ button below.

Closing Date for Applications: Sunday 19 Mary 2024 at 23:59

· Interviews are taking place on a rolling basis 

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training

Career development pathways 

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email the Talent team via our website and we will contact you to discuss how we can help. 

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Diversity, Inclusion and Equal Opportunities

We value diversity and believe the variety of ideas, perspectives and experiences it brings creates an effective environment in which talents can be fully utilised to achieve our goals.

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Key Information:

Hours: 37.5 hours per week

Position: Marketing and Fundraising Manager

Contract: Permanent (up to two days from home per week)

Pay: £35,000-£38,000

Location: St Nicholas House, Old Churchyard, Liverpool, L2 8TX

Reports to: Chief Executive Officer

Closing date for applications: 26th April 2024

Interview date: 10th May 2024

Start Date: ASAP

About Options

At Options for Supported Living we support people with learning disabilities, autism and acquired brain injuries to live their lives to the full.

We work hard to create a better world where people with disabilities contribute to their communities as unique and valued members. Through the support we give, we enable people to make decisions for themselves and live lives full of friends, family, people they love, community, health, and purpose. The same as anyone.

And we don’t stop there. We’re committed to speaking out about the things that matter most within social care. Through our community we give people a voice, working together to create a lasting impact.

The role

It’s an exciting time to join Options as we focus on income generation to drive sustainable growth for the future. Working through a team, the Marketing & Fundraising Manager is instrumental in supporting Options vision and mission through clear strategic marketing, fundraising delivery as well as monitoring and reporting on its impact.

Key responsibilities

1.Ensure the development of a clear marketing and fundraising plan aligned with our strategic objectives and target audience to drive brand awareness, engagement, and income.

2.Work alongside agency partners to plan, execute and monitor integrated marketing and fundraising campaigns across on and offline channels.

3.Ensure brand consistency and integrity, including tone of voice across all marketing materials and communications.

4.Create engaging and compelling content including articles, blogs, videos, and graphics to promote our support and expertise and raise awareness of key campaigning topics.

5.Maintain a database of supporter, donors, and potential funders, maintaining accurate records that are kept up to date and information handled in accordance with the Data Protection Act and GDPR regulations.

6.Ensure donor effective stewardship journeys are followed.

7.Maintain online fundraising platforms, social media feeds and associated communications tools alongside the Marketing Officer.

8.Lead, motivate and support the marketing team: Marketing Officer, Fundraising Coordinator, and Social Media Apprentice.

9.Oversee website content management ensuring, blogs, stories, and events are relevant and in line with our marketing and fundraising strategy.

10.Work alongside other departments such as the Community, Recruitment, and Finance Team to ensure the organisation runs smoothly.

11.Collect feedback from people we support, families and staff to ensure the continued development of the marketing and fundraising strategy.

12.Look for opportunities to increase our network of contacts, stakeholders, and volunteers.  

13.Support the Leadership Team in improving internal communication and brand alignment of all staff and people associated with Options.

14.Working alongside the leadership team to ensure that one-off projects are completed on time and accurately.

15.Remain up to date with current marketing trends to influence and remain relevant in a widely competitive third-sector market.

16.Prepare reports for the leadership team and Options trustees on project targets and outcomes.

17.Attend relevant meetings and work within Options, values and beliefs, policies, and procedures.

18.Represent Options at events as required.

Experience

1.Experience of professional fundraising, or similar experience in a marketing, sales, or business development environment.

2.Track record of setting and achieving income targets.

3.Experience of managing people.

Qualifications

It is desirable to have a relevant professional qualification – Chartered Institute of Marketing (CIM) or Chartered Institute of Fundraising (IoF) - or working towards.

Skills

·Working within the values of Options.

·Accessible language skills – it is essential that you have strong verbal and written communication skills and that our communication is accessible for the people we support and the general population; an understanding Easy Read guidance and inclusive language would be preferred.

·Relevant and up-to-date IT skills, knowledge of digital channels and how they can be used to gain and promote social care and the third sector.

·Have a good eye for design.

·Have excellent attention to detail.

·Confident and capable organiser.

·Good networking skills.

·Delegator and able to prioritise.

·Have a positive attitude and integrity.

·Able to work confidently when required.

·Have a desire to get things done proactively and purposefully.

Summary of Terms:

Salary

£35,000

Working hours

37.5 hours (with up to two days working from home)

Contract Type

Hybrid, Permanent

Annual leave

33 days (inclusive of bank holidays)

Sickness

5 days (one calendar week) full pay per year (after the first 6 months of service) and after a waiting period of 3 days.

Car

40p per mile (when additional travel is required to carry out work for Options)

Training

Options will support the post holder in pursuing their development.

Pension

5% Subject to eligibility, we will automatically enrol you into our nominated pension scheme after you have worked for us for three months. You can opt-out if you do not wish to be in Scheme.  If you do not opt out, we will deduct your contributions to the pension scheme from what we pay you. Current details of the Scheme and your rights relating to it, and of your and our contributions, will be provided to you separately.

Based at

St Nicholas House, Old Churchyard, Liverpool, L2 8TX

Benefits:

1. Blue Light Discount & reimbursement
2. Arriva Travel Club
3. Cycle to work
4. Fix your bike voucher
5. Learn to drive
6. Health Assured (Employee Assistance Programme)
7. Company pension
8. Referral programme
9. Sick pay
10. Casual dress
11. Company events
12. Training paid for
13. 02 Open
14. Medicash
15. £250 refer a friend scheme
16. Company events
17. Training & development

How to apply:

If you are interested in joining our team, please hit the apply button. We look forward to hearing from you!

Kindly provide a cover letter illustrating the alignment of our values with your own. Additionally, share insights into a successful campaign you've been part of, highlighting your role and impact.

All successful applicants are subject to a DBS and pre-employment checks.

We currently do not hold a sponsorship licence, therefore are not able to offer sponsorship of employment at this time.

Hours: 37.5 hours per week, Monday to Friday

Location: Rutland House, 44 Masons Hill, Bromley, BR2 9RG, and you will also need to work at locations around the borough

The Service:

The service facilitates peer support and delivery of monthly workshops and drop- ins. The service will provide first-class, person-centred information, advice and guidance to people with learning disabilities through both one-to-one and group support.

The Role:

You will provide relevant and accurate information, support, guidance and signposting including both one-to-one and group support for people with complex issues. Support will be flexibly based operating out of a central Bromley office but delivered at various venues across the borough. You will act in a key working capacity where necessary, ensuring services are joined up and holistic, provide advocacy and attend case management meetings as required.

Requirements:

Reporting to the Adult Support Services Manager, here are some of the skills that will make you stand out:

• Able to research and provide information about community services
• Excellent communication skills with all groups, particularly with people with a learning disability
• A good understanding of the social care and health system
• Able to travel around the borough independently, preferably by car

Further details about the role can be found in the Information Pack.

For further information and to apply, please visit our website via the Apply button.

Closing date for applications: 12:00 noon on Friday 10th May 2024.

Interview date: Wednesday 15th May 2024

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, part-time

21 hours per week over three days, primarily weekends but flexible over a seven-day rota

Salary

£23,933 pro-rata plus OTE Bonus

Location

East Sheen

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.

JOB DESCRIPTION AND PERSON SPECIFICATION

Responsible to

Area Manager

Direct reports

Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.

Working hours and contract

Permanent, full-time

Salary

£26,750, plus OTE Bonus

Location

East Sheen

Role Responsibilities:

Purpose of Job

· To coach, lead and manage a team of volunteers

· Drive sales performance to exceed targets, maximising cost efficiency

· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.

· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures

· To promote strong relations within the local community to enhance the profile and good name of the charity

Main Responsibilities

· To deliver shop income plan

· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success

· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

· To develop a culture of ownership and follow up within own team and volunteers

· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house

· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans

· To role model and promote effective team communication, celebrating success and sharing best practice

· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager

· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner

· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers

· Promote, monitor and act on internal and external customer feedback

· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders

· To monitor and check security of stock and debrief variances with the Area Manager

· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations

· To take ownership of good housekeeping for all areas of responsibility

· To accept responsibility and carry out any other task commensurate to the role

Person specification:

Skills, knowledge & experience

Sales and Profit

· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance

· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events

· Manage the team to maximise income from Gift Aid on donated products

· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team

Shop Floor

· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team

· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to

· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes

· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows

· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)

· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose

· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety

Leadership - Volunteers

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution

Leadership - Paid Staff

· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.

· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.

Management - being part of Vision Foundation

· Play active part in the charity, including attending and contributing to all-staff meetings

· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work

· Be accountable for the integration of the shop into the local community in collaboration with the shop team

· Empower the team to respond to all appeals and fundraising opportunities.

· Adhere to and enforce Vision Foundation’s safeguarding policies.

Other

· Required to adhere to Vision Foundation’s vision, mission and values

· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Personal qualities

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To demonstrate a calm and logical approach to problem solving

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

· Comfortable working in a small team both strategically and operationally

· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

· Able to provide positive, dynamic, tenacious and flexible leadership at all times.

· Results-driven, able to measure and quantify own outcomes.

· Adaptable to changing landscape and evolving organisation.

· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

· Excellent verbal and written communication skills

· Highly organised with ability to plan effectively and allocate resources appropriately.

· An understanding of and commitment to London’s blind and partially sighted people.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

We are looking for a Chief Officer who will be responsible for the day to day running of the charity as well as working with the Trustees to take the organisation forwards.  The successful candidate will have experience of working with adults with learning disabilities, will have skills in finance, management and IT, and will enjoy working in a busy environment where there are changing demands and priorities throughout the day.

At Oak Tree Farm we are committed to providing a high quality, supportive environment where adults with learning disabilities, our Team Members, are the centre of everything we do.  The farm has livestock, growing fields, greenhouses, polytunnels and a tearoom as well as craft rooms, a cottage garden, pottery and shop. Our Team Members are involved in every aspect of life on the farm and the farm is firmly embedded in the local community with Team Members providing gardening services to local people as well as volunteering on the Sandon Estate.

The Programme Manager role will report to the Senior Programme Manager and sit within the Programmes Team.

The Programme Manager will be responsible for project managing a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget, and achieve the desired outcomes and objectives for both the partners and the young people.

You will lead and support others within your team to deliver high quality programmes from initiation through to evaluation and review, that will directly contribute to the company’s growth strategy and impact.

The Programme Manager will also be a key member of the department and contribute to, departmental strategies, systems and maximising efficiency, delivering programme management to an excellent standard that produces high impact for our young people and partners.

In this role, you will work closely with the Digital Communications and Marketing, Business Development and Finance teams.

Senior Learning and Development Officer (Adults)
Advertising Reference: 2382
Location: Hybrid working from Devon or Sheffield (Home based within UK for the right candidate). NCB promotes a hybrid, flexible way of working, staff can work remotely and in the office if they wish.
Status: Permanent term. Part time, 28 hours per week.
Salary: £31,698.00 with generous benefits package including 30 days annual leave (pro-rata) plus Bank holidays and 3 days of Christmas closure.

Research in Practice is now a member of the National Children’s Bureau family. For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

We are looking for a talented Senior Learning and Development Officer to join our Research in Practice Adults Social Care team. Our ideal candidate will have experience of leading on the design, development, commissioning and quality assurance of learning and development materials to support workforce development and Continued Professional Development. We are seeking candidates with a good understanding of adult social care, and/or related sectors.

Up to date knowledge of learning requirements for adult social work and occupational therapy and understanding of current learning theory and methods for CPD would both be advantageous. With a relevant degree and work experience, you will be an organised, positive and IT-literate professional.

You will be enthusiastic, self-motivated and used to collaborative working. Above all, you will share our passion for helping others to use evidence to improve the lives of adults and their families. This is a great opportunity to join a busy, committed and passionate team in a fast-paced and varied role.

Research in Practice works with organisations across the children and adults social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, in order to achieve positive outcomes for people of all ages.

Role Closing: 08:00am Tuesday 7th May 2024

Assessment and interviews to be conducted on Tuesday 14th May 2024. Please note that only shortlisted candidates will be contacted.

Please quote the job title and reference number in your application. CVs will not be accepted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

NCB is an equal opportunities employer and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve and we know that greater diversity will lead to even greater results for children.

No agencies please.

Citizens UK and the NRPF Partnership

Citizens UK

We are Citizens UK. We’re working together to make change on the issues that matter, from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign.

We bring together everyday people and local organisations to build a better, fairer society. Too often communities are left out of decisions that affect their lives, but we know everyday people have the ability to shape the world around them. We develop local leaders who find solutions to problems big and small and hold power-holders to account. 

We work with hundreds of civil society organisations, who we call our members - schools, universities, faith groups, charities, unions and more - to help them win change. Over the last 30 years, we’ve worked in alliance with 500+ members, trained 4,000+ community leaders, accredited 13,000 Living Wage employers, and won hundreds of campaigns. 

NRPF Partnership

The NRPF partnership was set up in 2023 and is being developed by Citizens UK, Migration Exchange, and Praxis. We are working to build the necessary infrastructure for collaboration across a range of organisations, amplify their work, and build power to win change against the No Recourse to Public Funds (NRPF) condition. You can learn more about the overall initiative via our FAQs page. 

Each partner contributes staff capacity and will work closely with the appointed person to ensure a positive, professional and supportive culture. The Partnership centres around: 

1)  Placing decision-making power and strategic vision in the hands of people doing the work 

(frontline staff and people with lived experience), via a steering group and working groups.

2) Establishing a strategic pooled fund so that the steering group has sufficient budget to guide the collaboration, act, identify and seize political opportunities, and facilitate active participation of everyone involved.

3) Expanding the movement and building power, using incremental wins to build towards broader change towards the goal of ending NRPF.

The Person and the Role

100,000s people in our communities have put down roots in the UK but are denied access to the welfare safety net (No Recourse to Public Funds).

Citizens UK has worked with Migration Exchange and Praxis to raise over £2m to develop a 5 year partnership to enable the movement to end NRPF.

This Senior Project role will be a core part of the support to the steering group of the partnership to make sure it runs effectively and achieves its potential.

If you're angry about injustice in the immigration system, have good communication and relationship building skills and self organised - apply below. We are particularly keen to hear from candidates who have been through the immigration system themselves.

We are looking for a values-driven and experienced person with exceptional skills and knowledge in project management, relationship-building, and community organising. This role will lead and coordinate all project management and tactical activities necessary to support the day-to-day functioning of the NRPF Partnership. The right person will be highly motivated by joining the distinctive ethos of Citizens UK and the shared values of the NRPF Partnership, where local leaders and people experiencing injustice are in the lead, and where grassroots community organising is combined with strategies for social change. 

This role is a really exciting opportunity to forge real change and to shift the power dynamics in social change work. The successful candidate will be at the heart of making change happen on one of the most important social justice issues of our time. Top Priorities

• Building and maintaining relationships and communication – maintaining excellent working relationships and effective communications with the Coordination Backbone Group (CBG), Steering Group, working groups, wider community partners involved in the NRPF partnership, and the Citizens UK Migration Team 

• Managing and coordinating capacity-building and leadership development in support of the shared strategy set by the steering group– developing and maintaining the effectiveness of a capacity-building and leadership development inputs that enables everyone in the Partnership, especially those with expertise by lived experience, to fully participate across all levels of the Partnership

• Project managing all partnership implementation logistics and follow-up – managing meeting logistics from planning to scheduling to outreach to follow-up to ensure seamless participation of Steering Group and Working Group members and ensure that planned activities take place effectively in support of the goals and values of the Partnership

  The role will be reporting to Assistant Director, Migrant and Refugee Organising.

Main Responsibilities

Reporting directly to X with  oversight from the NRPF Partnership CBG, the post holder will be expected to manage their own independent workload, as well as support the broader CBG. The main responsibilities are outlined below:

Working with the NRPF Partnership’s key stakeholders

• Developing and maintaining relationships with Partnership stakeholders 

• Working with the CBG to update outreach strategy as new needs emerge

• Building and maintaining trust and relationships across the whole Partnership and more widely (within and across sectors from migration to anti-poverty to children’s rights, etc.)

• Supporting with the facilitation of Working Group meetings

• Develop and implement ideas for action that are consistent with the goals of the project

Strategic coherence

• Supporting the coordination of activities with partners to align strategies and actions and minimise duplication

• Working with the CBG to coordinate with other related projects and coalitions to maintain a full understanding of the current landscape of local and regional activities

• Maintaining understanding of current implementation challenges and developing comprehensive solutions to address them in dialogue with partners

• Developing, maintaining, and monitoring political opportunities to support Working Groups to develop and execute on their action plans

• In partnership with the CBG and steering group, providing support to partner organisations to coordinate and collaborate on joint initiatives

• Coordinating advocacy activities across stakeholders that support the wider aims of the Partnership

• Supporting the independent learning partner to deliver evaluation and learning activities

Communications

• Organising appropriate outreach and communications efforts across the Partnership (e.g. publishing a regular newsletter, email updates, insights from learning and evaluation etc.) 

• Ensuring effective internal communication with CUK organisers, leaders, and partners involved with the NRPF Partnership and with funders

• Facilitating on-going communication across the NRPF Partnership to ensure alignment of activity

• Supporting the development of any communications materials such as summary documents, brochures, FAQs, social media content, etc.

Build leadership development offer for the Partnership

• Working alongside CBG and the CUK Migration team, refine community organising and leadership development support for all members of the NRPF partnership especially those with lived experience of NRPF

• Ensuring that everyone in the group can contribute to the best of their ability by managing a training and external facilitation budget to build skills, confidence and trust

Fundraising and reporting 

• Working with the CBG to develop and support fundraising bids and support reporting requirements and funder relationships

• Contributing to the budgeting process and the effective management of financial resources in the project working closely with Global Dialogue who will hold pooled funds on behalf of the partnership

Managing meeting/event logistics 

• Planning and managing the logistics of all Partnership meetings and gatherings of the Steering Group, working groups and CBG (e.g., dial-in, attendance, cancellations, etc.)

• Consolidating Working Group updates for Steering Group, including summarising meeting notes and highlighting key outputs and decisions so they can be easily shared with others across the Partnership

Any other reasonable tasks as required by the line manager.

Person Specification

REQUIREMENTS

ESSENTIAL (E)

DESIRABLE (D)

QUALIFICATIONS

Degree or equivalent professional qualification (D)

EXPERIENCE

Significant  proven, comprehensive experience in a project management role (E)

Experience of initiating new projects and developing them so that they become sustainable underpinned by strong values (E)

Experience of building consensus between diverse stakeholders and managing complexity in relationships (E)

Experience of organising and managing all aspects of community events, incl. logistics (E)

Proven experience of raising significant funds for charitable purposes (D)

A proven track record of delivering and reporting against targets and on budgets (D)

KEY SKILLS AND KNOWLEDGE

Knowledge of No Recourse to Public Funds and working with individuals who have an NRPF designation on their immigration status (E)

Outstanding communication skills (verbally and written) combined with the ability to liaise with stakeholders (E)

Ability to work well as part of a team, and maintain effective communication with colleagues (E)

Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Ability to act on own initiative to introduce and develop new projects and systems (E)

Proven computer literacy to include MS Office (E)

PERSONAL ATTRIBUTES

Exceptional leadership skills, with an ability to enthuse and inspire staff and volunteers (E)

A proactive approach to all areas of work with a flexible approach to work demands (E)

An appreciation and respect for different communities; including faith groups and different cultures. (E)

A strong commitment to the CUK values and the values of the NRPF partnership, which include: (E)

• Being open to new ideas (specifically ensuring that all our 121 conversations, small group discussions with the sector and funders create an environment that fosters creative problem-solving and innovation)

• Fostering connection 

• Championing co-design and co-production

• Being equity-focused and enabling any one interested to participate and feed into the design and development of this work

Please note there will be recruitment webinar on Tuesday, 7th May from 14:30-15:30. Please register via the following link if you are interested in attending: https://us06web.zoom.us/meeting/register/tZwpcO-rrzsoH9ecIXUaaFbqDjaVxVSvqJLq.

Interviews are planned to take place on Thursday, June 13th (subject to change.)