Learning manager volunteer roles in middlesbrough, redcar and cleveland

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

About Classics for All

We believe that delving into the ancient world – through ancient history, classical civilisation, Latin and Ancient Greek – is not only enjoyable but also profoundly beneficial for all pupils. It enhances their cultural awareness, sharpens their language and analytical skills, and boosts their aspirations and achievements.

We are currently developing a new strategy, and as a trustee you will have an opportunity to help shape and deliver our new vision.

Vision

A future where every young person can unlock the wisdom, wonder, and imagination of the ancient world - regardless of background or circumstance.

Mission

We believe that discovering the ancient world can transform lives.

That’s why we work to:

• Ignite curiosity and a lifelong love of learning through the stories, ideas, and cultures of the ancient world
• Raise aspirations and broaden horizons by connecting students with the richness of the past
• Build cultural capital, giving every child access to the knowledge and confidence to thrive
• Empower state schools and teachers to bring Classics to life in every classroom
• Champion the value of Classics as a vital part of a broad, rich, and inclusive education

Our governance

Our Board members are all passionate about changing young people’s lives through accessing Classics education. They are responsible for the strategy and good governance of the charity, working in partnership with the Chief Executive.

There are up currently nine members of our Board, including the Chair and Treasurer. Trustees serve a three-year term which can be renewed.

The Board meets for formal meetings, both in-person and virtually, four times a year. Along with other duties, whilst voluntary, this represents a sizeable time commitment and hard work.

Board committees

In addition to the Board, there is a Finance and Operations Committee who meet quarterly. There are some other operational committees that support different aspects of our work. The committees are small groups of Trustees and volunteers, who focus on particular areas of the charity in line with strategic developments and make recommendations.

Trustees will be encouraged to join a committee best suited to their skills on appointment to the Board. Each committee will be led by a Chairperson who is responsible for the overall running of their committee.

• Finance and Operations Committee: develops and delivers the financial strategy of the charity, including the budget, financial controls and fundraising strategy. It is also responsible for risk management.
• Remuneration Committee: has oversight of the pay process for staff.

• Nominations Committee: responsible for leading Trustee recruitment.
• Philanthropy Advisory Group: supports our fundraising through activating networks and sharing ideas to develop our income generation activities.
• Events Committee: supports the ideation and delivery of events supporting our charitable goals.

Responsibilities of a Trustee

The Board of Trustees is legally responsible for the charity – this is a significant responsibility and one that should not be taken lightly. Trustees have responsibility for ensuring the charity is well run, financially secure, and doing the work it is meant to be doing. There are specific legal and other duties. It is recommended you look at the Charity Commission ‘The Essential Trustee’ guidance, which can be found online here.

You can also view our profile on the Charity Commission website. If you want to find out more about our current Trustees, visit our website.

Trustees are volunteers; they are not paid. Reasonable expenses can, however, be reimbursed (e.g. to cover travel costs).

As a Trustee, you will be acting collectively as part of the Board of Trustees. Together, the Board is responsible for all of the points above.

Role Description

Trustees are expected to:

• set the vision, mission, values and objectives of the charity.
• develop the strategic direction of the charity; establish and monitor policies necessary for the proper governance of the charity’s activities.
• ensure that Classics for All operates in accordance with its governing documents, and is accountable to its regulators, funders, members and beneficiaries.
• maintain oversight of the management of the charity’s financial and other resources.
• support the Chief Executive.
• maintain oversight of risks faced by the charity.
• have regard for how the charity contributes to public benefit.
• appoint from its members representatives to other committees.
• ensure suitable representation of the charity to other bodies.
• promote Classics for All to external organisations, acting as spokespeople as necessary, and to review and develop partnerships with other organisations.
• to regularly appraise their own work, delegating responsibility to committees where necessary.

Skills

• We need a well-rounded Board with a diverse skill set. No one individual is expected to have experience in everything, therefore we are always on the lookout for individuals who bring a range of experiences and differing perspectives to the group.
• We are additionally interested in those who can bring experience from the legal world, digital transformation and marketing and communications.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within charity governance and Classics education. We are particularly interested in receiving applications from those who attended a UK state-maintained school, regardless of if Classics was offered at their own school. You do not need to be a Classicist to join our Board – there will be no Latin tests! 

Other requirements

There are just a few more requirements. We are seeking candidates who:

• will be aged 18+ on 1 September 2025.
• are allowed by law (both company law and charity law) to be a Trustee. This means that you must not be disqualified from being a Trustee or Director. Individuals are disqualified if:
  1. they have an unspent conviction for offences of dishonesty or deception (the same goes for attempting, aiding or abetting these offences);
  2. they are currently declared bankrupt or subject to bankruptcy restrictions or an interim order;
  3. they are subject to a debt relief order, a debt relief restrictions order or interim order;
  4. they have been disqualified from being a company director;
  5. they have unspent convictions for terrorism-related offences, money laundering or bribery;
  6. they have violated certain Commission orders relating to finances or property;
  7. they have committed misconduct in public office, perjury or perverted the course of justice;
  8. they have disobeyed an order or direction of the Commission on application to the High Court;
  9. they have committed civil contempt of court relating to false statements;
  10. they are a designated person for reasons linked to terrorist activity by the Treasury;
  11. Individuals who are subject to notification requirements under the Sexual Offences Act 2013
• are not subject to a disqualification Order under the Criminal Justice and Court Services Act 2000 or Protection of Vulnerable Adults List.

How to apply

The closing date for applications is Monday 4 August 2025 at 12noon. Please complete thieonline form. The questions you will need to answer are listed below for ease of preparation. You will also be asked some diversity monitoring information. Please be assured that this information will not be used as part of the screening process.

Unfortunately, we are unable to give feedback to applicants not shortlisted for interview. We actively try to provide feedback to candidates interviewed.

By submitting an application, you are giving permission for your personal information to be stored and processed for the purpose of arriving at selection decisions, for it to be used as a basis for a personal record if you are successful, and for sensitive data to be anonymised and used for the purpose of diversity monitoring.

Questions

Each question has a maximum character allowance of 1,500 characters (approx. 300 words)

1. What motivates you to support the teaching of Classics in state schools, and how does this align with your personal or professional experiences?

We are particularly interested in how your experiences have shaped your views on educational inequality and social mobility. Please share any relevant experiences that have influenced your commitment to widening access to Classics. 

1. Trustees play an active role in the governance and strategic direction of the charity. Can you describe a time when you’ve taken on a leadership or governance role –formally or informally – and what you learned from that experience?

We are looking for evidence of your willingness to contribute time and energy to the work of the Board, and how you approach collaboration, decision-making and accountability. 

1. What unique perspectives, skills, or lived experiences would you bring to the Classics for All Board, and how would you hope to contribute to our future development?

We are especially keen to hear from candidates with expertise in marketing and communications, legal, or digital transformation, but we also welcome other skills and experiences that could enrich our Board’s diversity and effectiveness.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Summary of the role of Trustee

Trustees are individually, and as part of the Board, the ‘guardians of charitable purpose’, making sure that all Board and Board Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.

But this specific role requires the Trustee to Chair the crucial Board’s Income Generation Committee (IGC).

Like other hospices, in the context of Government decisions about tax and minimum wages and in the generally challenging environment for most donors, we are not able to purely fund our work from current donations, meaning we have been drawing from our reserves.

This has to change if we are to survive and satisfy the ever -increasing demands for palliative care.

Main duties and responsibilities:

• Chair the Income Generation Committee, which has the following key priorities:

• Review and constructively challenge the annual fundraising (FR) plans and budget

• Maintain an overview of current fundraising initiatives and their return on investments, working in partnership with the FR team

• Evaluate the risks to achieving projected income streams and advise the FR team and Board accordingly

• In conjunction with the FR team, creatively develop new and potentially high return initiatives that are intended to deliver significant additional income, in excess of current FR budgets

• As part of the Board of Trustees:

• set and maintain vision, mission and values

• ensure plans are in place to deliver income/cost levels that can at least fund current expenditure

• Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

• Assure continuous compliance with the legal and regulatory standards governing the operation ofthe charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

• Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

• Assure the effective and efficient administration of the charity including funding, insurance and premises

• Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

• Assure employment procedures and policy and proceduresfor volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

• Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

• To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

• Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

• To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

• Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run.

• Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

We’re seeking to appoint up to 4 new volunteer NEDs to join the Zero Hour Ltd Board, at this pivotal moment to help invigorate and shape the organisation during its transformation into a truly nationwide campaigning power.

Like many environmental campaigns, we operate in challenging times. As we continue to improve our strategy and grassroots model—ensuring that we have the culture, structures, systems and capabilities to build on our progress—we’re looking for new Non-Executive Directors to join us at this crucial moment for the future of environmental policymaking; and the future of Zero Hour.

Zero Hour is the campaign for the Climate and Nature Bill, formerly the CE Bill and CEE Bill, a plan for a new UK law that addresses climate change, global warming, and the nature crisis in line with the most up-to-date science. The Bill is the only proposed legislation before the UK Parliament that ensures a comprehensive and joined-up approach to the emergency.

We’re searching for people who can bring their personal commitment and experience of the climate crisis and how it affects them and ordinary people across the UK to Zero Hour’s leadership and governance.

Successful applicants need not have prior NED, charity Trustee, or other governance experience: as an organisation and a Board we are committed to nurturing new leaders at every level. We are especially committed to facilitating increases in diversity in our sector because we acknowledge that people from certain backgrounds are under-represented in environmental campaigning. 

We are particularly keen to receive applications from people of colour; people with disabilities or other health conditions; people who identify as LGBTQIA+ or with different gender identities; and people who identify as working class (or have done so in the past).

While we recognise that certain terms to describe minorities and underrepresented groups can be problematic, these are the terms we currently use at Zero Hour. We are always open to a discussion on our use of these terms in order to do better.

Our new NEDs will be joining a committed Board, working alongside our inspiring Co-Directors, a brilliant core team of (digital, grassroots, partnerships, research, and comms) campaigners alongside our dedicated CAN Bill volunteers across the nations.

We are recruiting four new NEDs as the work of this comparatively young organisation is growing and a small number of longstanding NEDs are stepping down. The existing seven NEDs have a broad range of experience in campaigning, HR, finance, and good company governance, and want to bolster the team to ensure we have the capacity in the Board to match the organisation’s growth and impact ambitions.

You will have an appreciation for the importance of good governance and a commitment to actively engaging on how to adapt and respond to the challenges faced by a forward-thinking, growing, and agile environmental organisation. You’ll be keen to thoughtfully foster organisational growth and maintain high levels of ambition while caring for the individuals who implement that vision.

Our new NEDs will bring intellectual versatility, energy, and integrity to Zero Hour’s Board. You will contribute to the strategic direction of the CAN Bill campaign, and offer governance support to the campaign Co-Directors. You’ll also bring sound reasoning attributes and the ability to think critically about what is best for the campaign as a whole.

We’re seeking a diverse set of skills and lived experiences in our new NEDs, and in addition to seeking to foster new leaders in the sector it would be helpful to have specific experience in:

• Finance and Fundraising 
• Diversity and Inclusion in Campaigning
• Legal and compliance
• Media, Social Media, and Communications

Zero Hour’s strapline has long been “let’s secure a liveable future” and—together—we can help bring about the just transition to a zero carbon, nature positive future for everyone in the UK.

Growth Pillar Malawi

Growth Pillar is an innovative and holistic entity geared to catalyse sustainable development and foster both individual and community resilience to environmental, systems and technological change through on-going research, evidence-based strategic policy analysis, programmatic innovation, and provision of technical assistance and enabling resources.

We work with a diverse portfolio of clients including corporate enterprises, financial institutions, public sector bodies, non-governmental organizations, families, and individuals.

Our multidisciplinary team brings together extensive local and international experience, sector-specific expertise, and a deep understanding of the dynamics shaping both local and global contexts. We pride ourselves on delivering high-quality, customized solutions through rigorous, participatory, and context-sensitive approaches.

Growth Pillar addresses complex and interrelated challenges through its integrated programs across research, entrepreneurship, agribusiness, and wellness. Here are the key challenges it solves:

1. Lack of Data-Driven Decision Making and Strategic Policy Implementation • Insufficient use of evidence in decision-making: Many organizations and policymakers operate without solid data, leading to ineffective programs and missed opportunities. • Disconnect between policy and implementation: Even well-designed policies often fail due to poor contextual understanding or weak execution mechanisms. • Inefficient use of development funding: Donor and public sector investments can be wasted without clear targeting or robust monitoring systems.

2. Entrepreneurial Barriers and Limited Business Growth • Early-stage business failure and stagnation: Many entrepreneurs struggle with refining their ideas, accessing funding, and building resilient models. • Lack of access to strategic guidance: Startups and SMEs often operate without experienced mentorship or market insights. • Youth unemployment and underemployment: Limited job opportunities leave young people disengaged and economically vulnerable.

3. Agricultural Underperformance and Climate Vulnerability • Low agricultural productivity and outdated practices: Smallholder farmers often lack access to modern technologies and inputs. • Lack of climate resilience: Climate change threatens food systems, but many farmers are unprepared to adapt. • Underutilization of innovation in agribusiness: Traditional farming systems often lack access to digital tools and innovative approaches.

4. Poor Mental Health, Well-being, and Social Support • Neglect of mental and emotional well-being: Individuals and teams frequently lack access to mental health support, leading to stress, burnout, and reduced performance. • Limited awareness and uptake of wellness services: Mental health remains stigmatized or under-prioritized in many cultures and workplaces.

5. Fragmented Development and Siloed Sector Approaches • Lack of integrated, cross-sector solutions: Development efforts often operate in silos, leading to inefficiencies and limited impact. • Weak collaboration among stakeholders: Governments, NGOs, and private entities often lack coordination and synergy. • Barriers to inclusive development: Marginalized groups frequently remain excluded from innovation, entrepreneurship, and social services.

Through our multidisciplinary team, we offer services in the following areas:

1. Research, Policy, Innovation and Development: We drive impact through evidence-based research, strategic policy analysis, and innovative development solutions. We generate actionable insights across sectors such as health, agribusiness, human development, and entrepreneurship; empowering clients with data-driven and proven approaches that foster informed decision-making and sustainable growth.

2. Entrepreneurship and Business Development: We empower entrepreneurs and businesses to grow, adapt, and thrive. We provide tailored support to refine ideas, overcome challenges, and scale sustainably. Through practical tools, expert guidance, and strategic insights, we help entrepreneurs successfully launch, manage, and expand their ventures in dynamic and competitive markets.

3. Agribusiness and Agricultural Development: We support agricultural transformation through innovative, sustainable, and market-driven solutions. We help clients enhance productivity, adopt climate-smart and resilient practices, and unlock opportunities across the agribusiness value chain. Our services align with global food security goals, contributing to resilient farming systems and inclusive growth in rural and agricultural communities.

4. Social, Health and Wellness: We promote holistic well-being by addressing the social, emotional, and physical health needs of individuals, families, and teams. We offer personalized support to improve mental wellness, strengthen relationships, and enhance productivity; by helping clients navigate challenges, build resilience, and lead healthier, more balanced lives at home, school, work, and beyond.

At Growth Pillar, we are driven by the belief that real change starts with people who care, people like you.

Volunteering with us is not just about giving your time. It’s about using your voice, your skills, and your passion to help build stronger communities, support meaningful causes, and be part of something bigger than yourself. Whether you are interested in research, entrepreneurship, agriculture, wellness, marketing, business development, social media management, human resources, etc., there is a place here for you to grow and contribute in ways that matter. You will be joining a team that values collaboration, creativity, and purpose. You will learn, connect with inspiring people, and work on real solutions to real challenges and make a tangible impact.

So, if you are ready to give back, grow personally and professionally, and be part of something truly rewarding; we would love to have you on board.

Let’s do good, together.

Marketing Officer

Volunteer Role Description (remote, unpaid)

Role Description

• Support the development and implementation of sales and marketing strategies.
• Creating awareness of products and services offered by the company.
• Plan advertising and promotional campaigns for products or services on a variety of media (including marketing campaigns on social media platforms, print etc.)
• Liaise with stakeholders and vendors to promote success of activities and enhance the company’s presence.
• Prepare content for the publication of marketing material and oversee distribution.
• Conduct market research to identify opportunities for promotion and growth.
• Maintaining a healthy relationship with the clients.
• Respond to the client queries regarding products and services in a timely fashion to explain the advantages of the products or services offered and follow up with them in order to close business deals. Supporting the company to set and meet sales and marketing targets.
• Negotiating the deals with the clients.
• Assist with negotiations of collaboration agreements, and scopes of work with local and international partners.
• Develop creative strategies to retain clients including interviewing them to take their feedback and incorporate it into the growth plan.
• Assist in company’s branding and media communication activities such as press releases, advertisements, marketing collaterals, social media and web site.
• Create, monitor, and report on key performance metrics to determine effectiveness of sales and marketing efforts and anticipate customer needs.
• Participating in internal and external exhibitions and conferences.
• Writing monthly reports on the performance of the campaigns.
• Assist with special projects and tasks as requested.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months