Learning support assistant jobs

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.

Join Our Team!

We are looking for a Corporate Account Management Lead to join our Corporate Partnerships Team. You’ll manage and grow relationships with our valued corporate partners, ensuring they feel inspired and engaged with the charity. If you’re someone who enjoys building new business prospects and  is driven to maximise income from corporate opportunities then we’d love to hear from you!

Our role

This is an exciting opportunity for you to play a leading role in the day to day development of a programme of corporate growth. Working in close collaboration with the Corporate New Business Lead and Corporate Partnership Assistant, you’ll promote best practice in corporate donor stewardship and partnership delivery. The role will involve building, managing and leading relationships with prospective partners, delivering exceptional levels of stewardship and ensuring that each account reaches its full funding potential.

About you

We are looking for a tenacious, ambitious individual, driven to maximise opportunities with corporate partners. You’ll be an approachable, resilient networker who is confident in presenting to a range of audiences and has strong negation skills.  With a high of numeracy , ideally you’ll have a sound knowledge of budgeting, financial and database management.

Download our Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend face-to-face meetings with donors, your team, our partner agencies or several away-days each year. In addition, the charity meets for times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

Benefits:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Challenge Events Programme Manager
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Hybrid split between home and our London Office
£35,200 - £39,200 per annum

About the role

In this rewarding role, you will manage a portfolio of third party running, hiking and cycling events with the objective of raising over £1 million for people living with cancer. 

You will be responsible for recruitment through paid and organic marketing and providing a sector-leading stewardship journey to ensure our supporters feel engaged and inspired from the moment they sign-up. You will also be responsible for multiple aspects of event delivery and have the opportunity to collaborate with teams across the organisation.

You'll be line managing a Challenge Events Assistant who will play an important role in supporting your events programme, so strong relationship- building and nurturing skills will be key to help them develop and feel supported 

This role includes weekend work, primarily attending events to support participants in person, therefore attending events is an essential part of this role. Time off in lieu will be provided for weekend commitments. A full UK driving licence is desirable, and we welcome applications from individuals who are comfortable driving a van or open to training and support in doing so.

This is truly a special role,  where you will work on a wide range of programmed events, meet our amazing supporters, use your skills and experience to work in a varied role covering marketing, stewardship and logistics and help us raise vital funds for Macmillan services to support people living with cancer. 

About you:

• Experienced in project management and time management skills – able to manage multiple projects to deadlines
• Experienced in relationship management skills – ability to build and develop relationships while conversing with a variety of people in different situations
• Experience delivering supporter journeys and marketing campaigns
• Event management experience
• Industry/Market knowledge: experience of fundraising, data protection laws, incident management practices, and health and safety best practice

Any offers on this role are made subject to a criminal records disclosure check or equivalent.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good. 

Recruitment Process

Application deadline is  Sunday 3rd August 2025 at 23:59 pm with planned interviews on Monday 11th August 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Grow is an exciting, grassroots organisation making a significant impact. Our small, vibrant, and dedicated team has a profound influence on the lives of young people in Sheffield.

Our Head of Fundraising role could be your next exciting opportunity! We are seeking a candidate who is passionate and focused on resourcing our nature-based youth development work. The role provides an opportunity to build and shape our next fundraising strategy, focus on planning, income generation, and relationship building, and support the expansion of Grow’s programmes into 2026 and beyond.

Strategy

• Lead on the development and delivery of an overarching fundraising strategy for Grow
• Increase funding revenue through statutory, corporate and individual donors and build this into the fundraising strategy
• Manage and develop Grow’s Fundraising Team
• Deliver Grow’s ambitious fundraising financial targets
• Manage strategic bids and reporting processes
• Develop and oversee fundraising events in collaboration with the Head of Marketing and External Relations including promoting Grow to a wider audience

Management

• Manage and mentor our Fundraising Assistant 
• Manage the fundraising budget
• Conduct regular 1-to-1s and manage relevant performance management processes
• Prioritise the development of the Fundraising Assistant through developing KPIs, identifying training needs, and accessing training with support from the People & Culture team
• Reporting to CEO
• Lead compliance in relation to CIoF code of conduct

Wider responsibilities

• Showcase the impact of young people - investing time in understanding the faces and people that are at the heart of Grow’s mission
• Play an active role in Grow’s team and key activities, including attending social and fundraising events (likely to be during evenings and at weekends)
• Occasional evening and weekend commitments

We are looking for someone who is a fantastic relationship builder who can interpret and deliver an understanding of our mission to others and ultimately gain their support. We want someone with a track record of working in the third sector and who can develop and deliver high-impact fundraising strategies so that we can take our nature-based work to the next level and expand our programmes in the Sheffield area.

Any role offer is subject to an enhanced DBS check.

You must be available to work on Mondays.

Training

• Support and training will be provided as needed to ensure the post holder's success and development in the role. Initial development needs will be identified and addressed during the probation period.
• Monthly training sessions take place at 10.30am, on the first Monday of each month. This is for all employees to come together to learn and socialise.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re looking for a motivated and enthusiastic Events and Community Fundraising Co-ordinator to help us build strong relationships across our local community and support the delivery of inspiring events. If you’re passionate about making a difference and love bringing people together for a good cause, this could be the perfect role for you. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties and responsibilities

No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community.  You will have a varied role which involves managing a wide range of duties and tasks including. 

• Proactively building relationships with community groups, schools, local businesses, and individuals across our catchment area. 
• Supporting the delivery of fundraising events, from planning through to post-event evaluation.
• Providing excellent supporter care to our community fundraisers and event participants.
• Supporting our community volunteer programme.
• Assisting with marketing, social media, and communications for campaigns and events
• Helping with fundraising campaign and event logistics, materials and administration to keep everything running smoothly

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player. Proactive, organised and creative in problem solving. Previous experience in fundraising, events, customer service, or admin is welcome, but just as important is a can-do attitude and a desire to learn, because this is a great role to start a career in fundraising.

This is a unique opportunity for an enthusiastic and inspirational individual to join Keychange in an important new role.  We are looking for a candidate who is excited about delivering high-quality management information and helping to drive forward efficient and effective data management.  The successful applicant will collaborate with the finance team at Keychange to provide comprehensive financial data to community managers, the senior leadership team and trustees.  Additionally they will support the senior finance team in producing consistent and reliable non-financial organisational data.

This role will be supported by an accountancy training "day release" style package paid for by Keychange, aiming for a CCAB qualification within 2-3 years.  We are therefore looking for someone who demonstrates a willingness to learn while delivering financial analyses and generating management information for non-finance users, as well as a team player with a flexible "can do" attitude, taking initiative to solve problems and excietd to develop their communication skills.

Keychange provides support and care to people facing vulnerability.  We do this by providing housing to women and young people experiencing homelessness and providing residential care to older people across the South of England.  This position is based at our central office in London Waterloo, where hybrid working patterns are available.  Occasional visits to our operating sites may be required.

To find out more about working with us and further information about how to apply for this trainee role, please see the job pack.

HR Officer

If you are passionate about HR and supporting people, please consider joining the team as a Human Resources Officer based in Swindon, with flexible hybrid working options.

Position: HR Officer

Location: Swindon/Hybrid

Hours: Part-time, 22.5 hours over four days

Salary: £16,562 -£17,400 pro rata per annum / £27,603 – £29,000 FTE

Contract: Permanent

Closing Date: Sunday 10 August at midnight

Interview Date: Online interview: Wednesday 20 August 2025. In-person interview in Swindon on Tuesday 26 August 2025

The Role

In this key role, you will work closely with the HR Business Partner to support various business units across the organisation. Your responsibilities will span the entire employee lifecycle, from recruitment and onboarding to drafting contracts and employee care. As the first point of contact for HR queries within your business unit, you'll provide essential support, maintain accurate records, and champion employee well-being initiatives.

About You

We're seeking someone with proven experience working in an HR team, along with experience of:

· Working with HRIS, financial systems, and contract systems

· Drafting employment contracts and amendments

· Organising recruitment campaigns and being the first point of contact for candidates

· Running interviews (desirable)

If you're passionate about HR best practices and thrive in a supportive, values-driven environment, we invite you to apply. Discover how you can contribute to the mission of promoting the Bible's message and fostering a positive organisational culture at the Society.

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is on a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as HR, Human Resources, Personnel, People, HR Officer, Human Resources Officer, Personnel Officer, People Officer, HR Assistant, Human Resources, Personnel Assistant, People Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Looking for an experienced charity Finance Director to join our Senior Leadership team. This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. 

We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals.

Key Tasks and Responsibilities

· Production of monthly, quarterly and annual accounts to a variety of audiences. Ensuring budget holders receive financial information necessary to fulfil their own responsibilities

· Work with the Chief Executive and Finance Committee on annual budgeting, long term financial planning and forecasting for the organisation

· Production of the annual statutory accounts with the Auditors and liaising with the Audit Committee

· Production and presentation of standard and ad hoc reports to the Board of Trustees, Committees and Senior Leadership Team

· Management of the Finance Assistant, and IT and Office Assistant, including training, development and performance management

· Proactively seeking to improve all financial controls, ensuring the processes are fully documented, frequently reviewed and communicated as appropriate

· Company Secretary for Charity & Trading Companies.

Ensuring the organisation meets and complies with all statutory reporting obligations and requirements, Charity Commission, Companies House and OSCR

· Presenting financial information and data from a variety of sources in an easily understandable way

· Payroll administration including liaising with the Inland Revenue & pension company

· Liaising with auditors, banks, Investment Managers and other financial institutions

· Continually innovating to ensure financial processes link up with other processes across the organisation

· Responsibility for statutory insurances with Insurance Broker

· Manage the contract with the IT Support Company

· Undertaking any other duties appropriate as identified by the CEO

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment

You will be involved in the development of the service and your views, and insights are encouraged.

· Coordinate diaries and communication across the Permanency Service team.

· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.

· Support adoption assessments, events, and i-adopt marketing updates.

· Organise Adoption Panel meetings, including scheduling and report preparation.

· Take and finalise panel meeting minutes; ensure timely decisions and notifications.

· Maintain panel member records, training logs, and meeting attendance.

· Update web content, brochures, and social media with adoption recruitment materials.

· Collect and share feedback for service improvement and performance reporting.

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

OASIS NAVIGATOR YOUTH DEVELOPMENT WORKERS x 3 vacancies

FULL AND PART TIME (40 and 20 HOURS PER WEEK)

FIXED TERM (2 x vacancies fixed for 12 months and 1 post fixed until 31st March 26)

SALARY:  £27,810 - per annum (FTE), pro rata for part time hours

LOCATION: GREATER MANCHESTER (1 post based in Trafford)

Are you passionate about supporting young people and communities?  Will you support young people to recognise and reach their full potential.  Oasis is recruiting Youth Development Workers to be part of the Greater Manchester Navigator Project.  This is an incredible project that supports young people impacted by violence.

We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies.  If you share this passion and want to make a difference, come and join our team.

As a Youth Development worker you will;

· Be present in Hospital/ Custody/ Community locations to support young people that are impacted by violence.

· Work with young people in the community supporting them to process what has happened and linking them in with services/groups that will provide them with sustainable ongoing support.

· Deliver group work sessions to get young people talking about the issue of violence providing a safe space for them to talk about their concerns and what they want to change. 

· Support communities impacted by critical incidents.

Amongst other requirements, the successful post holder must have:

· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.

· Proven experience working with young people ‘at risk’.

· Reliability, with a flexible approach to changes and able to work unsociable hours.

As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution.
• A generous holiday allowance and training opportunities.
• A supportive, friendly work environment, with flexible working arrangements.

If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application or would like to have a conversation about the role, please let us know. 

Completed applications should be returned by 9am Monday 4th August 25.

Interviews will take place on W/C 11th August 25

Oasis is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Director of Income and Engagement your responsibilities would include: -

• Lead, inspire and manage an integrated Income, Data and Communications Team to diversify and increase income to reach and engage more carers.

• Drive a substantial increase in voluntary income and the charity’s supporter base.

• Lead on communications and campaigns to support delivery of the charity’s strategy. 

• Take an active role as a member of Carers First Leadership Team to shape and implement the charity’s strategy and unlock the whole organisation’s potential.

About you

To be successful in this role you will need -

• Experience in strategic planning with an ability to produce and deliver creative and impactful income generation and communications plans with targets and measures. 

• Demonstrable achievements in planning and delivering significant income growth within a charity, from a diverse range of sources, including trusts and foundations, community fundraising, individual giving, major donors, legacies and corporate partnerships.

• Demonstrable experience in writing compelling, robust and evidence-based proposals and cases for support for funders. 

• Extensive experience of planning and delivering national and local communications/marketing tailored to key audiences, across multiple channels, to increase reach and engagement with key audiences. 

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First can offer you 

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes. 

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable. 

Interview process 

The closing date for applications is 5pm on 8 August 2025. There will be a two-stage process.

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1. 

Stage 1: Informal online meeting with the Chief Executive to discuss their application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application. 

Following the informal meeting, candidates will be short-listed and successful candidates will be invited to Stage 2: 

Stage 2: Week commencing 18 August 2025 - formal face-to-face interview in London.  As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance. 

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

Job title: Service Manager - Night Shelters

Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ

Contract type: Permanent

Reporting to: Head of Operations & Service Development

Hours of work: 35 hours per week (5 days per week)

About you

As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK.  This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness.  We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.

What you will do as part of our team

The Service Manager is responsible for the following:

Service delivery 

· Lead all aspects of the planning, preparation, and delivery of the night shelter service. 

· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery. 

· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience. 

· Manage the rota across three night shelters to maintain adequate staffing at all times. 

· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance. 

· Ensure all staff are fully aware of service provisions, requirements, and expectations. 

· Lead the continuous improvement of the shelter service to better meet guest needs. 

· Ensure due diligence is performed, and that reporting and records are accurately maintained. 

· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits. 

· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff. 

· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests. 

· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register. 

· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.

· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices. 

Management 

· Manage and supervise a seasonal staff team of approximately 40 individuals. 

· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management. 

· Lead the recruitment and training of seasonal shelter staff. 

· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership. 

· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies. 

· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures. 

· Regularly monitor the quality of support and service by conducting site visits to the night shelters. 

· Organise and deliver a comprehensive training programme for shelter staff. 

· Facilitate regular supervision and team meetings to promote effective teamwork and communication. 

· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping. 

· Provide timely support, advice, and guidance to staff as needed. 

Service Development and Planning  

· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan. 

· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan. 

Additional  

· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.

· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.

· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Person Specification 

Essential: 

· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups. 

· Experience in leading a service and managing frontline teams. 

· Demonstrated problem-solving abilities through proactive learning. 

· Understanding and appreciation of trauma-informed care. 

· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles. 

· Ability to work independently, with strong decision-making skills and initiative. 

· Highly organised with excellent time-management abilities. 

· Exceptional communication skills, adaptable to various styles and approaches. 

· Strong IT proficiency, including advanced Microsoft Office skills. 

· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided. 

· Proactive approach in resolving challenging situations and achieving desired outcomes. 

· Empathetic and professional in handling challenging circumstances. 

· Ability to implement and adhere to health and safety, HR, and operational policies. 

· Strong commitment to equal opportunities and diversity. 

Desirable: 

· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications. 

· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely). 

· A lived experience of homelessness. 

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness. 

Join Our Team!

As Healthcare Professional Education & Engagement Lead at Crohn's & Colitis UK, you will be integral in the development of healthcare professional online education and engagement networks in both primary and secondary care. You will also work on a variety of other healthcare professional projects. This is a role that is both fulfilling and challenging and requires travel to healthcare professional conferences. You will be supporting the Health Services Manager and liaising with both internal and external stakeholders, all with a view to improving the quality and the standards of health services for all people affected by Crohn's and Colitis.

A full description of the role and responsibilities can be found in the recruitment pack, available to download.

About you

You will:-

• have experience of supporting the delivery of healthcare professional education and training projects and programmes in a UK wide healthcare context.
• have experience of establishing and maintaining a wide range of stakeholder relationships to ensure the partnerships needed to deliver our projects and programmes.
• be a team player with great written and verbal communication skills.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. But one thing we have learned from the pandemic, is that we are able to work very effectively from home. In this role, there is plenty of scope for doing that, although there will be times when you will need to be at face-to-face meetings and the charity meets four times a year in the office at our mandatory 'All Staff Together' days. It is possible therefore you could live almost anywhere in the country. If you want to be considered for the role but are worried about location, talk to us – it may work!

Location: Brighton/Sussex
Salary: £26,637 (pro rata)
Hours: Part-time (4 days)
Contract: Start ASAP – one-year contract with the intention to extend to permanent
Reports to: Senior Fundraising & Partnerships Manager

Who we are

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.

About the role

We are looking for a very confident, outgoing go-getter who loves using their gregarious personality to influence and enthuse people to get results but also enjoys being organised with strong admin processes.

This is a fantastic opportunity for someone who has been involved in influencing organisations, businesses and groups or individuals to sign up to our range of challenge events (e.g. marathons etc.) You will be a part of a small but dynamic marketing and fundraising team and involved in many aspects of our work but focusing on filling and retaining places for our challenge events.

This is a varied role, and you will be someone who loves to multitask; you may be emailing supporters or potential fundraisers, making action plans, contacting organisations, or attending and speaking at events.

You will thrive in this role if you love being organised and doing admin, but love being “out and about” interacting and influencing and motivating people to join events. Please note that you will need to carry and set-up event materials, have access to transport and have a full, clean driving licence. We are a very small team, so you will need to have the confidence and willingness to meet with organisations and attend events on your own.

Please reflect that grit and resilience are required for this role given the remote/hybrid working, subject matter, fast-paced and flexible multi-tasking, and the need to be highly goal-oriented and results focused. If you have recently been affected by suicide, please consider carefully if this role would be right for you, as your welfare is the utmost priority, and our work may be triggering.

Main Duties and Responsibilities

• Recruit and retain and support participants for a wide range of challenge events, including marathons, cycling and overseas events

• Support and steward existing fundraisers and supporters, helping them maximise their impact through meaningful engagement and community-led events

• Create inspiring digital content and resources to empower and guide fundraisers and donors throughout their journey

• Represent Grassroots Suicide Prevention at events, delivering talks and building awareness to attract new supporters and donors

• Write compelling content for multiple channels, including our website, blog, social media, and press releases, tailored to diverse audiences

• Assist with administrative tasks to ensure the smooth running of our fundraising team and activities

To be successful in this role, you must be:

Responsive, extremely organised, able to meet deadlines, and passionate about seeing growth and progress in your work and reaching targets and KPIs.

You will be a dynamic, socially confident person, who excels at winning hearts and minds and thrives on tangible results. You will be a creative thinker and thrive on influencing and persuading people.

For this role, you’ll need:

• Adept at all aspects of Microsoft Office

• Experience of influencing people and organisations to come on board and fundraise

• Experience of recruiting and managing volunteers

• To have initiative and creative ideas that you can put into effective action plans

• To be socially adept and enjoy persuading and influencing

• To be an excellent verbal and written communicator

• To be a confident negotiator and presenter

• Evidence of being resilient

• A genuine passion for Grassroots Suicide Prevention’s mission and values

• To have a positive “can-do” attitude and a thirst to adapt to different tasks and challenges

• Examples of working effectively from home and being out and about

Bonus points for:

• Proven track record of fundraising and running challenge events

• Basic skills of creating impactful and on-brand designs using Canva

• Understanding of how charities work and the challenges they face

• Evidence of successful presenting and networking

Why Grassroots Suicide Prevention?

GSP is committed to promoting a diverse and inclusive community and workplace – a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution.

We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/flexible working – we offer our team a split of home and office working

• Health Cash Plan and employee assistance programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support

• Learning and development opportunities

• A creative, caring and collaborative culture that makes a difference in improving mental health and preventing suicide in the communities we serve

As Delivery Officer (Communities and Opportunities), you’ll play a key role in empowering over 570 young Londoners—particularly those from underrepresented backgrounds—through structured volunteering and social action. Working with 15 grassroots partners, you’ll support programme delivery, youth engagement, and inclusive events that amplify youth voice and leadership. You’ll help ensure smooth day-to-day operations, contribute to wider team goals, and receive regular support to grow in your role. Join the Mayor’s Fund for London and help shape a fairer, more inclusive city for young people.