Learning support volunteers volunteer roles in jersey, trinity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Unfortunately, thousands of cats each year are abandoned or have strayed and rely on charities like Cats Protection for help. Becoming a trap, neuter and return (TNR) volunteer is one way you can make a real difference to cats in your local area. Our TNR volunteers help reduce the number of feral cats by raising awareness of our TNR programmes, setting humane traps to safely capture cats, taking them to local vets to be neutered, and hopefully returning them back to their territory. Local TNR programmes are crucial, as feral and abandoned cats present a huge challenge for communities across the UK.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Trapping cats using humane methods
- Taking cats to local vets to be neutered
- Returning cats to their territory or finding a suitable alternative
The role might also include:
- Regular feeding of feral colonies
- Promoting neutering by building relationships with farmers, land owners and local businesses
- Liaising with vets to promote and arrange neutering
Making a better life for cats, because life is better with cats
Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of Kidlington, Oxfordshire, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.
The closing date for this vacancy is 30/01/2026
Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of South West Devon, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.
The closing date for this vacancy is 01/01/2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate and creative Social Media & Marketing Volunteer to support our digital presence, raise awareness, and engage with our audience across various platforms. This is a fantastic opportunity to gain hands-on experience in social media marketing while making a real impact on young people’s lives.
What will you be doing?
· Assist in developing and implementing social media strategies to increase engagement and reach.
· Create and schedule content (graphics, videos, and written posts) for BFUK’s primary social media channels including Instagram, LinkedIn, and Facebook..
· Monitor and respond to comments and messages to foster a strong online community.
· Support campaign planning, including fundraising and awareness initiatives.
· Conduct research on social media trends and audience preferences.
· Assist in tracking analytics and performance metrics to optimise content strategy.
· Help with email marketing campaigns and newsletter creation.
· Work collaboratively with the team to ensure branding and messaging consistency.
What are we looking for?
· Enthusiastic about social media, marketing, and making a positive impact.
· Strong written and verbal communication skills.
· Experience with Canva, CapCut or other content creation tools is a plus.
· Familiarity with social media platforms and trends.
· Creative thinker with attention to detail.
· Ability to work independently and meet deadlines.
What difference will you make?
This is an opportunity to make a tangible difference to young people's lives, supporting a small but growing charity.
What will you gain?
· Gain valuable experience in social media marketing for a charitable organisation.
· Receive weekly scheduled mentorship time with our Communications Manager.
· Guidance from our Communications Manager to build your portfolio.
· Flexible remote working environment.
· Receive a reference from an established charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for Pool Spotter Volunteers to support our children, young people and families at our Birmingham Hospice.
At Acorns we provide care and support for life limited or life threatened children and their families. We have three hospices in the West Midlands, which provide a happy homely environment where children can experience all kinds of great activities, meet new friends or relax and enjoy some quiet time.
Pool Spotter Volunteers need to be lifeguard trained and we provide this training free for our volunteers. Training takes 6 hours over a 1 day period and volunteers are required to retrain every 2 years.
Volunteering with us is flexible. Once sessions are planned, you choose the sessions you help with. We ask that you offer a minimum of two sessions (1-3 hours) per month. You may be asked to attend occasional meetings and additional training sessions
Volunteers are required to complete an Enhanced DBS (Disclosure and Barring Service) Check, which we will pay for and process for you.
Am I right for the role?
Pool Spotter Volunteers need to:
- Be welcoming and friendly
- Have good communication skills
- Be physically fit and a confident swimmer
- Be willing to undertake lifeguard training
- Be reliable
- Be sensitive to the needs of our children, young people and families
What we offer:
- Meet new people everyday
- Access to free online courses
- Learn new skills to boost your CV
- We’ll give you a reference for future work or volunteering
We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dedicated and experienced Qualified Counselling Supervisor to provide online supervision for our counsellors.
Responsibilities:
- Group Supervision:
- Facilitate fortnightly group supervision sessions for trainee counsellors.
- Create a safe, supportive, and reflective learning environment.
- Facilitate discussions around client work, ethical dilemmas, and professional development.
- Encourage self-awareness, critical thinking, and the integration of theory and practice.
- Provide constructive feedback and guidance to trainees.
- Monitor trainee progress and identify areas for development.
- Ethical and Professional Practice:
- Ensure supervision adheres to the ethical guidelines of the [Relevant Professional Body, e.g., BACP, UKCP].
- Maintain accurate and confidential records of supervision sessions.
- Stay up-to-date with current counselling theory, practice, and ethical guidelines.
- Recognise and manage potential conflicts of interest.
- Contribute to the development of the counselling service.
- Collaboration and Communication:
- Liaise with placement coordinators and other relevant staff as required.
- Provide timely feedback to trainees and placement coordinators.
- Maintain professional boundaries.
Person Specification:
Essential Criteria:
- Qualified and experienced counselling supervisor with a recognised supervision qualification.
- Membership of a relevant professional body (e.g., BACP, UKCP) and adherence to their ethical framework.
- Significant experience in providing counselling supervision, particularly in a group setting.
- Demonstrable knowledge of counselling theory, practice, and ethical guidelines.
- Excellent communication, interpersonal, and facilitation skills.
- Ability to create a safe and supportive learning environment.
- Commitment to ongoing professional development.
- Ability to maintain clear and accurate records.
What difference will you make?
Ongoing Professional Development:
- Your support will help our counsellors stay up-to-date with the best practices
Client Safety:
- You will help to protect clients, ensuring that counsellors are working ethically and effectively
Quality Assurance:
You will help us ensure that our counselling services are delivered to a high standard
Applicants will be required to complete our application form, with request for references.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the pack. Lend a hand. Change lives. Join your local fundraising group as a volunteer.
Are you looking for a volunteering opportunity where you can meet new people and raise funds that will change lives? Join a Guide Dogs group near you for fun, fundraising and four-legged friends.
Did you know it costs £102,000 to raise, train, and support a guide dog from birth to retirement.
We have a range of roles from being a group member, to taking on a lead role such as Group Coordinator, Deputy Coordinator, Treasurer, Merchandise Coordinator or Collection Box Coordinator.
Why become a fundraising volunteer:
As well as making a huge difference to people’s lives, volunteering with your local Guide Dogs fundraising group is a great way to spend some of your free time and give back.
- Inspire people to support Guide Dogs and make a difference to someone with sight loss.
- Have fun finding new events and places to volunteer at.
- You’ll meet lots of special dogs – from young puppies in training to incredible guide dogs in partnership.
- You’ll empower others to get involved with Guide Dogs.
- You’ll learn new skills and we’ll provide all the training you need for your role.
- You can take on as much or as little as you want, and you can fit the role around your other commitments.
Who you are:
We appreciate our volunteers’ passion and energy, but we also value your unique skills, perspectives and personalities.
- Inspire others: Do you have lots of ideas that could motivate others? We need more inspirational volunteer leaders and fundraisers who can bring their energy and unique perspective to our local fundraising groups.
- Bring your skills: Could you help organise a calendar of events, take care of ordering merchandise, or count the funds raised by your local team? We need more volunteer treasurers, secretaries, and merchandise coordinators to support our fundraising groups.
- Help take Guide Dogs into your community: Are you well connected or do you love going to new places and meeting new people? We need more volunteer fundraisers to help at our events and spread the word about our work.
Training and pre-agreed expenses available.
Visit our webiste to see what roles are available where you live.
The client requests no contact from agencies or media sales.
Focussed, networking role within our GoParksLondon project, where your initiative and communication skills help to grow and develop park friends' groups by running a network of volunteer groups. This is underpinned by maintaining an online map of publicly accessible parks and green spaces which can also display information about volunteer Park Friends Groups and about the parks themselves.
In this niche role you will seek out, connect with and develop relationships with a variety of groups, to support a range of creative parks-based community initiatives to engage with people across London. Liaising with the board of trustees and community partners locally, you will identify innovative solutions that are co-designed to help overcome peoples’ barriers to engagement.
This role is integral to sustaining the GoParksLondon project , which has been going for seven years and is well known and loved by London’s Park Friends Groups. Additionally, many London boroughs are increasingly working alongside us, recognising the valuable role Park Friends Groups play.
Initiative, networking and organisational skills are ideal for this mainly home-based role, with occasional attendance at our London office.
Time commitment - 7-15 hours per week, flexibly deployed.
Our Vision is that by 2030 London has become a well-planned, climate resilient, nature rich city.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a eally flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy outdoor spaces, flowers and nature? Can you appreciate the beauty of a well-maintained garden and enjoy taking care of it?
We’re looking for volunteer gardeners to help us maintain our gardens in our Birmingham hospice.
At Acorns we provide care and support for life limited or life threatened children and their families. We have three hospices in the West Midlands, which provide a happy homely environment where children can experience all kinds of great activities, meet new friends or relax and enjoy some quiet time.
As a volunteer, you’ll get involved in a variety of hands-on tasks such as planting, weeding, path clearing, sweeping, and general garden maintenance. It's a rewarding way to contribute to our hospice community while enjoying nature and staying active.
We are especially looking for help on Mondays and Thursdays, but we’re also open to flexible hours and days to suit your availability.
Am i right for the role
We are currently seeking volunteers with relevant experience in gardening or outdoor maintenance, as their skills and knowledge will be invaluable in helping us care for and maintain our garden to a high standard
Why volunteer at Acorns?
- Achieve a sense of wellbeing that you are helping your local community
- To connect with like-minded people and make new friends
- To enhance your CV by learning new skills and gain valuable experience
- We’ll give you a reference for future work or volunteering
- You’ll get Invites to social events and participation in our volunteer recognition schemes and awards
- You’ll receive free mandatory and role specific training
Full training will be provided.
Our recruitment process includes attending interview, obtaining two suitable references and a clear DBS check (instigated by Acorns)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?
As a County Lead of Kidlington, Oxfordshire, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.
St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.
We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county
The post will also interact with relevant Communities of Practice to share learning, advice and best practice.
We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.
The closing date for this vacancy is 30/01/2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an enthusiastic volunteer looking for a new role where you'll be able to use your skills to really make a difference? Are you passionate about helping others? Could you use your literacy knowledge to support volunteers and readers?
Read Easy Sheffield is a successful local charity that provides free, confidential, one to-one reading coaching for adults who struggle with reading, affiliated to national charity Read Easy UK. We are currently looking to expand our work and for this we need some more volunteers to join our friendly management team, and we excited to be seeking a new Literacy Specialist.
The Literacy Specialist is a vital and interesting role within the Read Easy Sheffield Management Team to make sure that all readers get the support they need during their reading journey. You’ll provide literacy support to the volunteer coaches and give advice on specific challenges they may be facing. This voluntary position would be fantastic for someone who has experience with literacy and education, and can be patient and flexible. You will receive training and support from Read Easy UK to develop your skills, and get to work alongside an enthusiastic Management Team. You will play an instrumental part in making sure our group continues to thrive!
What will you be doing?
- Providing literacy support to the Coordinators and Reading Coaches.
- Visiting reading pairs to advise on specific situations and challenges that Readers and Coaches may be facing.
- Contributing to the content, delivery and organisation of coach meetings.
- Finding or creating useful activities and resources that Coaches can use to support and extend their Readers’ learning.
- Attending monthly Management Team meetings.
The role is flexible so you can choose your own hours – you might expect to spend 2 to 3 hours a week on this. To get the most from the role, we expect all Management Team members to support Read Easy Sheffield for at least one year.
What's in it for you?
• A rewarding role that has a positive impact on people's lives
• Opportunity to meet and work collaboratively with new people
• Training and support to develop your skills
• As part of the Management Team, you will help shape the direction of the organisation
The skills you will need:
• A background in teaching reading/literacy (preferably, but not necessarily, with adults).
• An understanding of the difference between the needs of adults and children in the learning process.
• A knowledge of the range of teaching resources that are available for adults, or a willingness to research them.
• Reasonable confidence in using IT.
• The ability to use initiative and work independently.
• A willingness to abide by Read Easy policies and procedures.
• An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
• A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
Please be aware that the reading coaching takes place in venues across the city, mainly in libraries and community centres. Bearing in mind that the role will involve occasional visits to pairs to offer support with their sessions when needed, you will need to be Sheffield-based and ideally able to drive or travel around the city.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales, business development, and relationship management while making a meaningful contribution to our cause.
Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:
- Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
- Supporting the development of sales strategies and outreach campaigns.
- Helping to create compelling proposals and presentations.
- Conducting initial outreach to prospective clients via email, phone, and social media
- Help maintain the contact database with updated leads and follow-up notes.
- Analysing market trends and competitor activities.
- Contributing ideas to improve our sales processes and materials.
- Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.
What We're Looking For
- Strong communication and interpersonal skills
- Interest in sales, marketing, fundraising or business development
- Comfortable with technology and learning new systems
- Proactive, organised, and able to work independently.
- Ability to work independently and as part of a team
- A positive attitude and desire to contribute to a social impact organisation.
(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)
What You'll Gain
- Practical experience in sales and business development
- Mentorship and guidance from experienced professionals
- Opportunity to build your professional network
- Development of valuable transferable skills
- Flexible working arrangements
Additional Information
- This is a voluntary role and can be carried out entirely remotely.
- All reasonable expenses will be reimbursed.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.
Together with our collaborators and partners, we aim to make a lasting positive impact in the community.
TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our weekly FAB Phone Cafe. In this role you'll be helping to create a friendly, welcoming space and community connections with a group of older people facing isolation.
At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs. In addition, we want to prevent people from needing our help wherever possible. We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.
We are currently looking for volunteers for our Phone Cafes on
Tuesdays 11:00-12:00 and 2:00-3:00pm
This role involves
- Welcoming older people who are new to the telephone group.
- Facilitating conversation in the group
- Keeping attendance sheets for group participants.
- Providing information about events and activities happening in the local area with the support of the FAB team
The qualities and skills required for this role are
- A friendly disposition, with the ability to create a welcoming atmosphere and include people so as to encourage an enjoyable experience.
- Ability to be assertive and intervene if necessary, for instance manage group members who may dominate the conversation
- Reliability and punctuality – calls need to run on time.
- Access to a reliable internet connection and a computer or tablet.
- Confidence in using new software so that calls run on time and everyone connects with the group (training provided; the platform we use is quite straightforward and easy to learn).
- Good verbal communication skills to make everyone feel as comfortable as possible and encourage shyer callers.
- An understanding of the needs of older people.
- Ability to respond to any Safeguarding concerns and keep the environment safe.
- Willingness to follow Age UK Bristol’s policies, such as Confidentiality, Safeguarding, Health & Safety and Equal Opportunities, and to complete any training and admin needed to perform the role.