Learning volunteer volunteer roles in Kingston upon thames, surrey

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

We're looking for an experienced Fundraising Volunteers to help us find the money we need to keep our club going and grow. This is a vital role where your skills can make a real difference. You'll be working behind the scenes to find new funding opportunities, write strong applications, and help us show funders the amazing impact our club has. If you've got experience in fundraising and want to use it for a great cause, we'd love to hear from you!

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunitie

Volunteer ESOL Teacher to provide face to face classes for refugees, asylum seekers and migrants. You will plan and deliver lessons independently with the assistance of experienced ESOL teachers.  Your students will be from a wide range of abilities, backgrounds and ages.

We run classes from Mon to Wed from 10 am until 12. 

Previous teaching experience is not compulsory; CELTA or TEFL appreciated.

Minimum 3 month commitment preferred.

Are you passionate about fitness and the positive impact it can have on others? Do you hold a fitness qualification and interested in volunteering your time to support people in crisis? If so, we have the perfect role for you!

What you will be doing

• Design session plans which will enable group members to increase fitness and their general well-being
• Able to recognise the needs of beginners and mixed age/ability groups
• Ensure that everyone taking part has completed a health and wellbeing form, which includes referring those with existing health issues to their GP
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• A skilled and qualified Fitness Instructor
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Willing to participate in supervision and to liaise with Hestia staff as required

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Dignify delivers educational workshops in schools to promote healthy relationships, self-respect, and respect for others. We work to prevent the harmful effects of pornography and challenge the normalisation of unhealthy sexual behaviours among young people. Through evidence-based sessions, we equip students with knowledge, empathy, and tools to navigate relationships positively.

Role Purpose

We are seeking Volunteer Schools Workers to accompany our lead Schools Worker in delivering workshops to children and young people. You’ll help create a safe, positive environment for learning, support classroom activities, and be an encouraging presence for students as they explore important topics around respect, relationships, and digital culture.

Key Responsibilities

· Accompany the lead Schools Worker to sessions in primary and secondary schools.

· Assist with setting up and packing away resources and equipment.

· Helping facilitate and monitoring small group sessions

· Observe and note student engagement to help evaluate sessions.

Skills / Abilities / Experience / Qualities

· Strong communication skills, especially with young people.

· Willingness to work with young people from diverse backgrounds and gender identities.

· Comfortable discussing sensitive topics such as pornography, sexual harassment, and objectification.

· Calm, approachable manner that helps young people feel at ease.

· Openness to learning and developing new skills.

· Ability to build respectful, professional relationships with young people, staff, and colleagues.

· Good rapport with people of all ages and abilities.

· Commitment to confidentiality.

· Reliable timekeeping and punctuality for all sessions.

Training / Support

· A full induction to the service will be provided

· You will be required to undertake mandatory e-learning and a menu of optional training will be made available

· Ongoing supervision and support from your line manager

· Travel expenses reimbursed (if applicable).

· Access to events, networking, and training and development opportunities.

Additional Information

· You will be required to undergo an enhanced DBS check

· We will require 2 x references

· You will be required to dress in an appropriate manner when accompanying the team to sessions (school smart)

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Do you have 5 hours to spare each week?

Want to help those with challenges in their lives?

We are looking for Client Support Volunteers to assist in the Garden alongside our horticulturists in the supervision of our adult clients and teenagers with a variety of disabilities.

Our volunteers work in the garden with clients, helping them with various tasks such as planting, harvesting, pruning and mowing to name a few, under the guidance of our team of horticulturists. 

As well as general gardening work you will be assisting our clients, both children and adults with the opportunity to achieve a qualification in horticulture.

Other tasks our volunteers help with include general garden maintenance, DIY tasks or craft/cookery activities.

No gardening experience is required, just the ability to get along with others and muck in! This can be a great stepping stone to further education or work opportunities.

At present, we are looking for Volunteers who can offer a regular weekly commitment.

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.

Outline of the Administrator/Secretary role

Being an excellent timekeeper and an organised individual, your administration skills will be vital to support the smooth running of the local Management Team. By recording actions agreed at meetings, and supporting the Team Leader, Management Team and Coordinator with administrative support, this role ensures that the group functions at its best and works in the most efficient and effective way to help adults learn to read in your community.

How we will support you

You will be provided with the Management Team Handbook, training/induction, policies and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional forums and annual conference which give volunteers an opportunity for networking with those from other groups.

What you will be doing

● Arranging Team meetings with the Team Leader and distributing agendas

● Recording actions agreed at the team meeting and distributing notes on required actions

● Submitting Coach and Reader Finisher questions responses to REUK

● When required, supporting the Coordinator with printing and copying

● Supporting with general administration for your group

● Attending regular Management Team meetings, typically every 6-8 weeks

The skills you will need

● A strong commitment to improving the lives of the people Read Easy works with.

● Good communication and people skills, with a commitment to maintaining© Read Easy UK 1 June 2023confidentiality.

● Reasonable confidence in using IT.

● The ability to use initiative and work independently.

● A willingness to abide by Read Easy policies and procedures.

● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.

● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.

● Energy and enthusiasm with an average of one to two hours a week to commit to the

Volunteer your time at Hestia to make our gardens a beautiful place for our service users to enjoy all year through! Are you green fingered and have a passion for gardens and outdoor spaces?

At Hestia we have gardens and outdoor spaces which require your support to bring these back to life by keeping them maintained. We are recruiting for volunteers to motivate and inspire staff and people living in our services to get involved in gardening.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• Inspire and motivate staff and people in the services to get involved in maintaining and growing the garden
• To provide tips on how to maintain and grow the garden - sowing seeds, planting bulbs, taking cuttings
• Provide basic maintenance such as cutting the grass, emptying bins, managing weed control and leaf raking
• Lead in planting and nurturing new trees, flowers, and various plants
• Provide best practice on how to use the correct gardening tools
• Inspire people in our services and staff to maintain a clean garden
• Advise staff on the costs of plants and garden necessities

The skills you need

• A basic knowledge/ experience of plant care and use of gardening tools7
• Calm and patient approach
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Volunteering in the shop

Our Hendon Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick. 

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

The Diana Award are thrilled to invite you to volunteer for our Mentoring Programme in Spring 2026, which operates across London. 

We collaborate with volunteer mentors to support young people aged 14-18 who are at risk of becoming NEET (Not in Education, Employment or Training) through mentoring interventions, career skills development programmes, and support with their youth-led social action projects. 

WHO CAN VOLUNTEER AS A MENTOR? 

We welcome applicants of all industries and levels of experience. Through mentoring you will gain skills in communication and leadership, building empathy and understanding of issues and barriers facing young people in their communities. 

OUR MENTORING PROGRAMMES  

We will be running our exciting Twelve-week Mentoring Programme from March - July 2026, across London, in the boroughs of Enfield, Hounslow, Southwark, Redbridge, and Sutton. 

The programme will involve: 

• Twelve weeks of in-person weekly mentoring sessions that last one hour (excluding travel) and are delivered on the same day and time each week. 

• Group mentoring, where a group of volunteer mentors work together to support a group of mentees, with the help of a Diana Award Facilitator. 

• Volunteer mentors will share advice and guidance with young people who are at risk of becoming NEET.

We will train you to mentor and provide ongoing support for the duration of your programme. 

The Diana Award can provide you with a professional reference, paid for DBS check, and refund your travel expenses in exchange for your voluntary work. 

PERSON SPECIFICATION 

Requirements 

• A minimum of 18-years-old.

• Willing to complete a DBS Check (paid for by The Diana Award).

• Willing to provide contact details for two referees.

• Has the right to work and volunteer in the UK. 

• Able to attend a three-hour in-person mentor training session. 

• Able to commit to weekly face-to-face sessions. 

• Lives or works in London.

Skills 

• Passion for working with young people. 

• Has developed or willing to develop active listening skills. 

• Ability to see solutions and opportunities when working with people or in a group setting. 

• Ability to show resilience when faced with challenging situations or behaviours. 

Experience / Knowledge 

• Has work experience, this can be professional, from previous volunteering, or social action initiatives. 

• Has developed or willing to develop experience of picking, planning, and delivering a social action campaign. 

Optional Experience / Knowledge 

• Has prior experience working with young people. 

• Has experience in organising grassroots activism. 

• Has experience or knowledge in Corporate Social Responsibility (CSR). 

• Has experience or knowledge in Widening Participation. 

• Has experience in project management. 

Responsibilities

• Commit to weekly sessions for twelve weeks, demonstrating consistency and punctuality. Mentoring Programme sessions last 60 to 90 minutes (excluding travel time). Follow through is key when working with young people at risk of becoming NEET. 

• Collaborate with a Diana Award Facilitator and other volunteer mentors to deliver and support group mentoring sessions within a school setting. 

• Review session plans and prepare for weekly sessions. Communicate weekly and in a timely manner with other volunteer mentors and a Diana Award Facilitator. 

• Create a safe and positive learning environment and provide young people with encouragement, guidance, and constructive feedback. 

• Nurture positive relationships with young people. Listen, understand, and acknowledge their feelings and experiences. 

• Support young people to plan a social action project. 

• Foster a growth mindset and encourage young people to challenge themselves to work towards their goals. 

• Support young people’s professional development by connecting them with further opportunities. For example, workplace visits, work experience, resources, relevant networks etc. 

• Identify and report any safeguarding and child protection concerns or disclosures to the Designated Safeguarding Lead, as per The Diana Award Safeguarding Policy. 

OUR CHARITY 

The Diana Award is the charity legacy to Diana, Princess of Wales’ belief that young people have the power to change the world. We seek to empower young people, delivering bespoke youth programmes for children and young people aged 9 – 25. We work with young people to unlock their potential, create opportunities for their growth, and inspire action from them to lead the change they want to see. 

HOW CAN I APPLY?

1. Read the Mentor Application Pack attached, so you have all the necessary information before applying. 

2. Apply now using the Online Application Form. The deadline to apply is 7th January 2026 you will hear back about your application in mid-January 2026.

If your application is successful, volunteer mentoring will begin in March 2026, following identity checks and training. 

We can’t wait to receive your application! 

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B

About the Role:

CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.

Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.

Volunteer tasks and responsibilities

· Welcoming young people to the session;

· Helping young people to register for sessions;

· Join in and be role model for young refugees and asylum seekers;

· Assisting participants to recognise and celebrate their achievements;

· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.

Requirements:

Essential

· To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Monday evenings for a minimum of four months;

· Currently resident in the UK;

- A love of football, and wanting to encourage others to play.

· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role

Desirable

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;