Learning volunteer volunteer volunteer roles in South croydon, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Community Volunteers are vital in enabling us to continue to feed the 3 million children we feed every day and to help us reach the next child. They use their talents in their communities to spread the story of Mary’s Meals.
What is the role of a Community Volunteer?
Some of the things you can do as a community volunteer:
- Help us to share our story – arrange and give Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds
- Use your networks and contacts to book talks, stalls and events and help us share our story
- Organise fundraising events in your local area such as coffee mornings, quizzes, supermarket bag packs and bucket collections
- Organise film screenings in your community to show Mary’s Meals films
- Volunteer at local fundraising and awareness events such as film screenings, bucket collections or concerts
- Promote Mary’s Meals’ fundraising campaigns and events in your community and across their networks and contacts
- Distribute and display promotional materials
- Place collection tins in local community areas
- Host community engagement events about Mary’s Meals’ work
- Come together as a group with other local volunteers to support each other with this work
- Lead a group in your community to fundraise for Mary’s Meals
What support and resources will I receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Training and if desired, public speaking training
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills.
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for using your beautician skills and expertise to support those who have experienced crisis? People in our services would benefit from social engagement, relaxation, and joy from learning about simple treatments they could use for themselves such as hand, foot massaging, manicures, pedicures, hair styling, cutting, overall hygiene tips and routines.
What you will be doing
- Facilitate weekly sessions via zoom
- Encourage group discussions around wellbeing, self-esteem and looking after themselves
- Inspire and motivate the group to be involved in future planning/designing of the session
- Share basic beauty tips and routines with group members
- Offer relaxation techniques that can be used to de-stress and promote positive mental wellbeing
The skills you need
- A skilled and qualified beautician
- Calm and patient approach
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer your time at Hestia to make our gardens a beautiful place for our service users to enjoy all year through! Are you green fingered and have a passion for gardens and outdoor spaces?
At Hestia we have gardens and outdoor spaces which require your support to bring these back to life by keeping them maintained. We are recruiting for volunteers to motivate and inspire staff and people living in our services to get involved in gardening.
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
What you will be doing
- Inspire and motivate staff and people in the services to get involved in maintaining and growing the garden
- To provide tips on how to maintain and grow the garden - sowing seeds, planting bulbs, taking cuttings
- Provide basic maintenance such as cutting the grass, emptying bins, managing weed control and leaf raking
- Lead in planting and nurturing new trees, flowers, and various plants
- Provide best practice on how to use the correct gardening tools
- Inspire people in our services and staff to maintain a clean garden
- Advise staff on the costs of plants and garden necessities
The skills you need
- A basic knowledge/ experience of plant care and use of gardening tools7
- Calm and patient approach
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer ESOL Teacher to provide face to face classes for refugees, asylum seekers and migrants. You will plan and deliver lessons independently with the assistance of experienced ESOL teachers. Your students will be from a wide range of abilities, backgrounds and ages.
We run classes from Mon to Wed from 10 am until 12.
Previous teaching experience is not compulsory; CELTA or TEFL appreciated.
Minimum 3 month commitment preferred.
Applicants must be able to work face to face in central London; there is no remote option.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy connecting with others? Join us as a Lunch Club Volunteer and help create a warm, welcoming space for older adults in Roehampton!
What you will be doing
- Assist with setting up the lunch area
- Welcome and engage with attendees in a friendly and respectful manner
- Help serve food and drinks, ensuring dietary needs are considered
- Support with clearing up after lunch, including washing up and tidying.
- Work collaboratively with staff and other volunteers to ensure a positive experience for all.
The skills you need
- Friendly, approachable, and patient
- Able to work as part of a team
- Good communication skills
- Experience related to working with older people desired but not essential
- Knowledge on food safety
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every year, millions of phone calls made by people who stammer are mishandled. Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech.
This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need. It makes phone calls a nightmare. We’re here to stop this.
Between November 2025 and October 2026, we will be providing free Zoom workshops to companies and organisations, where we will outline the steps needed to end the phone call nightmares. We are looking for volunteers who stammer to talk directly to businesses and help them understand how and why these changes are needed. Our Workshop Volunteers will be at the very front of our national Space to Stammer strategy, which forms part of our National Lottery work. It’s an exciting opportunity to join STAMMA as we grow and launch our new Phone Call Nightmares Campaign.
We're looking for volunteers who can commit to at least 5 workshops over the next year. Please see the full role description on our website for current dates,
About the role
Working with our Training & Outreach team, we’re hoping that, following training, you’ll feel comfortable to:
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Work within a pair to deliver pre-prepared workshops to a diverse audience of organisations.
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Answer questions and facilitate discussion. The workshops will roughly comprise of 30mins of presentation, and 30mins open forum for discussion.
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Share and answer questions about your own experiences on phone calls.
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Facilitate training with Zoom: taking turns in a pair to manage Zoom administrative functions such as switching on the captions, keeping an eye on questions in the chat box, allowing visitors into the session, muting/unmuting.
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Act as an ambassador for STAMMA, helping us to build good relationships with organisations, to help enact real change.
Who are we looking for?
You’re likely to enjoy volunteering in the Training & Outreach Service if you:
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Enjoy public speaking and chatting with groups or would like to develop these skills.
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Have or are interested in developing presentation skills.
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Are comfortable both speaking and using the chat function in Zoom (or are happy to learn more about the platforms functionality).
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Are comfortable sharing your personal experiences in relation to phone calls.
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Have good time management skills – sessions will only last an hour, and every second counts!
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Are passionate about making the world a better place for people who stammer.
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Can commit to at least five sessions in advance.
For this role, it’s essential that you have a stammer. We think our message is best delivered directly from people who stammer, and your lived experiences will help make them sit up and listen.
You will need a quiet place where you can work in relative privacy and not be overheard during Zoom calls or telephone calls. You also need to have access to your own computer or laptop.
As a volunteer you can, of course, step back from the role at any time. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please click 'apply' to fill in the volunteer form that is on our website.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning and curriculum designers wanted to help East London Waterworks Park deliver its environmental learning goals.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for volunteers to develop learning content and resources, such as lesson plans and educational materials, to support our environmental learning goals. This role will focus on creating school-friendly resources for our website and collaborating with educators to enhance our offerings.
The role would include:
- Developing online learning resources for our website (on-going project)
- Designing or tailoring existing lesson plans and activities for schools
- Supporting the creation of ELWP’s Under 18s volunteering policy
- Supporting outreach efforts to promote ELWP’s existing learning programmes
Schools, universities and youth groups we've collaborated with include:
- Waltham Forest College
- Henry Maynard Primary School, Walthamstow
- Buxton School, Leytonstone
- Kingsmead Primary School, Hackney
- Daubeney Primary School, Hackney
- UCL
- Royal College of Art
- University of Westminster
- Project Zero
- Voyage Youth
- Loyola University Chicago
- Vanderbilt University Nashville
We're looking for people to lead on these projects and facilitate the direction of the learning working group.
The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.
Ideal candidates have experience in curriculum design, teaching, or educational resource development. Creativity, strong writing skills, and an understanding of outdoor or environmental education will be valuable. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park.
You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds. By volunteering in this role, you will help shape the future of East London Waterworks Park as a community-led environmental learning space. This will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. If you’re interested in joining us, we’d love to hear from you!
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you speak up for hungry children?
What is the role of a Speaker Volunteer?
Help us share the story of Mary’s Meals and our life-changing work feeding hungry children at school in some of the world’s poorest communities by giving Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds.
What difference will i make?
- You will enable us to reach more people with the story of Mary’s Meals
- You will support our staff in their work to feed the next hungry child
- You will promote Mary’s Meals’ in your community
- You will ensure our records are up-to-date and accurate
- You will help us provide a good service to supporters
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- Resources to fulfil your role, including presentation slides, notes and talk scripts
- A comprehensive induction to Mary’s Meals
- Public speaking training
- A regular volunteer update e-mail
- Opportunities to join online or in person volunteer meetings and briefings
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Admin Volunteers provide vital support to our staff and volunteers to help us reach as many people as possible with the Mary’s Meals story and help us keep our promise to the 3 million children we feed every day. Pease note that the admin volunteer role is not always available in all regions of the UK - please enquire for more information.
What is the role of an Admin Volunteer?
The role of Admin Volunteer may involve:
- Conducting research
- Data entry
- Contacting organisations to offer talks or promote our campaigns
- Helping us to thank our supporters
- Supporting event organisation
- Providing general admin support
- Allocating volunteer speakers to booked talks
What difference will i make?
- You will enable us to reach more people with the story of Mary’s Meals
- You will support our staff in their work to feed the next hungry child
- You will help us find new places to give talks, and support volunteers who are giving these talks to have all the information they need
- You will ensure our records are up-to-date and accurate
- You will help us provide a good service to supporters
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.
We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
We are a newly formed Fundraising department who are ambitious and innovative, we are seeking an enthusiastic volunteer to support us during this exciting period for the organisation. If this sounds like you, then get in touch!
Please specify in your application your available hours
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are Buttons & Bubbles C.I.C. and our mission is to increase inclusion and representation for disabled families across society. We offer a variety of services including bespoke characters, workshops, free resources, events, sensory trails, and more.
We are looking for volunteers to help us apply for and secure funding to support our valuable work. This role can be done remotely, with no fixed rota, and the amount of time you give is flexible.
Who Are We Looking For?
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Interested in fundraising or securing funding
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May have experience in the community or charity sector
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Legal or corporate background, or studying law or similar subjects
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Willingness to learn, motivated, and proactive
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Organised and detail-oriented
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Positive attitude and collaborative
What Do We Expect?
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Willingness to undertake our virtual training programme at a time convenient to you
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Have a basic DBS check (preferably on the update system) or be willing to complete one with us
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Sign our volunteer contract (we are happy to discuss reasonable adjustments if needed)
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A positive and inclusive attitude toward disability and illness
What Can You Expect?
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A supportive, kind, and nurturing team that values its volunteers
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Flexibility – contribute at times that suit you
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Supportive approach to accessibility and accommodations
Benefits of Volunteering with Buttons & Bubbles C.I.C.
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Make a tangible difference in your community
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Develop skills in fundraising, research, and grant applications
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Enhance your CV and demonstrate reliability to future employers
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Explore new areas of interest and take on additional tasks if desired
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Build confidence while contributing to meaningful work
To increase inclusion and representation across society for disabled families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Us in Building REMIX!
Lead Our HR and Volunteering Programme, building a dream team that is passionate about making change to young peoples lives in our capital city.
We’re launching REMIX, a brand-new youth social mobility charity in London and we’re looking for a passionate, entrepreneurial, team-spirited individual to help us set it up, develop it, and lead it forward. You will create our HR and Volunteering functions, recruit, onboard and retain our volunteers and help make our amazing organisational culture the life-blood of every member involved.
This is a chance to be part of something fresh, exciting, and full of scope. Flexible hours, loads of opportunities, and the chance to shape a movement that will open doors for young people across the city.
If you’re driven, creative, and ready to roll up your sleeves to make a real impact, we’d love to hear from you.
Get in touch today and let’s remix the future together!
REMIX
EMPOWER. INSPIRE. TRANSFORM.
To remix young peoples lives across London, boosting their social mobility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Teachers and educational facilitators wanted to help East London Waterworks Park deliver its environmental learning goals.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are seeking experienced teachers and educational facilitators to lead workshops and deliver engaging environmental education sessions to children and young people. Sessions may take place at schools or around the perimeter of the site we want to transform into East London Waterworks Park.
This role would include:
- Leading hands-on outdoor learning workshops
- Delivering nature-based activities to school groups
- Supporting the creation of ELWP’s Under 18s volunteering policy
- Supporting outreach efforts to promote ELWP’s existing learning programmes
Schools, universities and youth groups we've collaborated with include:
- Waltham Forest College
- Henry Maynard Primary School, Walthamstow
- Buxton School, Leytonstone
- Kingsmead Primary School, Hackney
- Daubeney Primary School, Hackney
- UCL
- Royal College of Art
- University of Westminster
- Project Zero
- Voyage Youth
- Loyola University Chicago
- Vanderbilt University Nashville
We're looking for people to lead on these projects and facilitate the direction of the learning working group.
The Learning Circle currently meets monthly on a Wednesday evening at 8pm for an hour on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely
You should be an experienced teacher, educational consultant, forest school leader, training and development specialist, learning designer, facilitator or any other kind of role creating learning projects, programmes and experiences. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role.
Your support will help young people and learners improve their environmental knowledge of design and research as well as contributing to our community-owned park. This will in turn provide a sense of stewardship over the land once the park is created and student's ideas have been built into the park. Creating learning projects with educational institutions will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park.
You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds. By volunteering in this role, you will help shape the future of East London Waterworks Park as a community-led environmental learning space. This will also help our charity with the strategy to buy the land through showing the value of our environmental education programme before we create the park. If you’re interested in joining us, we’d love to hear from you!
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Adult Casework Volunteer - Role description
Role: Adult Casework Volunteer
Team: Casework
Supervised by: Adult caseworker
Location: Tooting office on a Thursday afternoon (2-5.30pm)
Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do
About CARAS casework:
CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.
Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.
About the Role:
We are currently recruiting for 2 volunteers to join our Adult Casework team.
The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.
You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action.
The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. These can be related to a range of topics. Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards. Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides.
Adult Casework Volunteer Tasks and Responsibilities:
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Working in an empowering way with individuals and promoting their independence through goal-setting.
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Supporting people to develop their knowledge of rights and entitlements.
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Assisting with filling out forms
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Signposting and referring onto other services and organisations.
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Gathering information from experts and disseminating information to people in an accessible manner.
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Engaging in collaborative internet and phone research on services, organisations and grants.
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Flagging safeguarding concerns and other issues where further support is required.
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Keeping accurate casenotes
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Supporting to maintain our signposting database
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Researching and collating resources
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Working collaboratively as a team and assisting to shape the Adult Casework project.
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Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
Essential
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Experience of doing 1:1 advice work/casework.
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Excellent communication skills, especially with people with varying levels of English.
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Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)
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To be non-judgemental and able to engage with people from diverse backgrounds;
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A commitment to confidentiality and data protection
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Thorough with good attention to detail
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Reliable
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A high level of spoken and written English
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Ability to gather information from people in a sensitive way
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A calm, friendly, kind and patient approach
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Enjoyment in speaking to new people
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A commitment to working in an empowering way
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Able to maintain boundaries
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Able to work autonomously
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Currently resident in the UK
Desirable
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Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum
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Experience of working with interpreters
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Direct experience of the UK immigration system.
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Past experience of working with people seeking asylum
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Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.
We will prioritise applicants with lived experience of the asylum process
Benefits to Volunteering:
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies;
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Be able to access relevant training, including safeguarding training.
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Obtain a reference from us relating to your volunteering
All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
Successful applicants will undergo training and induction with our team.
The client requests no contact from agencies or media sales.