Learning volunteers volunteer roles in elephant and castle, greater london
IHF Website Design and IT Volunteer
Make a difference in the lives of children around the world!
The International Humanity Foundation (IHF) is seeking passionate volunteers to join our Website Design and IT team. As a volunteer, you will play a vital role in helping us to:
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Educate marginalized children in Indonesia, Kenya, and Thailand.
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Provide safe homes for children in need.
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Empower adults to start their own non-profits.
What you will do:
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Assist our Website & Media Teams in visual editing of content for social media platforms and website design.
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Collaborate with volunteers from around the world on website and marketing materials.
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Use your creativity and skills to help us share our story and make a difference.
Why volunteer with IHF?
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Make a real impact in the lives of children and families.
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Gain valuable experience in website design and IT.
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Join a global network of passionate volunteers.
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Work with a flexible schedule from the comfort of your own home.
Who we are looking for:
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Individuals with a passion for visual communication and design.
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Proficiency in Google Suite applications.
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A deep empathy for impoverished children and their communities.
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A commitment to our core values.
Ready to make a difference?
Visit our website today to learn more and apply!
Social Media & Fundraising Volunteer
Support a rare disease charity and build your professional experience
Are you a student or early-career professional looking to gain hands-on experience in social media, communications, and charity work? SLC6A1 Connect UK is seeking a Volunteer to help us grow our online presence and connect with families affected by the rare neurological condition SLC6A1.
This opportunity is available on a short-term basis (for example, 6 months) for those seeking experience, or for individuals interested in making a longer-term contribution to a small rare diseases charity.
What You’ll Do
- Create and schedule engaging social media content across platforms, including LinkedIn
- Help us raise awareness of SLC6A1 and our community’s needs
- Support campaigns, events, and fundraising efforts
- Collaborate with trustees and families to share stories and updates
Why Join Us?
- “The charity gives me hope and comfort that someone is working tirelessly to help find a cure for our children.” - Dan, parent of a six-year-old diagnosed with SLC6A1
- “The charity is the only resource available to myself and my family with knowledge of my son's rare genetic disease. It provides emotional support, in addition to offering relevant information and referrals to other professionals and families. By collaborating through this network, we are better positioned to pursue a cure or treatment.” - Helen, parent of an individual diagnosed with SLC6A1 at the age of 30
- “Volunteering with SLC6A1 Connect UK has given me a sense of purpose and belonging during a journey that can often feel isolating. Being part of this community means connecting with others who truly understand, sharing hope, supporting vital research, and working together to create a better future for our children.”
You’ll be joining a charity that is:
- Led by lived experience
- Focused on impact and innovation
- Ready to grow with your guidance
What We Offer
- Flexible hours to fit around your studies or work
- Mentorship and support from experienced trustees
- A chance to gain experience and references for future employment
- Real impact in a community that needs your voice
FAQs
“I don’t have much time.”
We’re looking for someone who can commit around 2-4 hours per week, but we’re flexible.
“I’ve never worked in a charity before.”
No problem! We’ll support you and help you learn as you go.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
As a Volunteer DevOps Engineer at GHRI, you will support the backbone of our digital health systems. You’ll help build and automate infrastructures that make our telemedicine services stable, secure, and scalable.
Perfect for students, early-career DevOps talents, or tech enthusiasts looking to gain real-world experience while contributing to a meaningful global cause.
Key Responsibilities
Assist in deploying and maintaining cloud infrastructure (AWS, Azure, or GCP).
Support CI/CD pipeline setup, testing, and automation.
Monitor system performance and ensure uptime for GHRI platforms.
Collaborate with engineers to improve system reliability, speed, and security.
Handle basic security, backups, and documentation.
Help troubleshoot infrastructure issues and optimize workflows.
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Requirements
Basic understanding of cloud services (AWS/GCP/Azure).
Familiarity with Linux environments.
Knowledge of CI/CD tools (GitHub Actions, GitLab CI, Jenkins).
Experience with Docker or Kubernetes is a bonus.
Good communication, eagerness to learn, and a problem-solving mindset.
Interest in digital health, telemedicine, or humanitarian technology.
What You’ll Gain
Hands-on DevOps experience on real digital health projects.
Mentorship from industry and tech experts.
Flexible hours that work with your schedule.
Certificate of Volunteer Service from GHRI.
Projects that significantly boost your resume and portfolio.
A chance to contribute to life-changing healthcare innovation.
How to Apply
Send your CV
Use the subject line:
“Volunteer DevOps Engineer – GHRI”
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Monthly Coffee Mornings Coordinator – Share Your Heart of Gold with SUNSHINE
Loneliness is one of the fastest-growing epidemics of our time. Across London, thousands of people feel isolated, disconnected, and unseen. At SUNSHINE, we believe no one should feel alone. Our mission is to bring sunshine into people’s lives through grassroots, community-led programmes that spark joy, foster friendships, and transform lives.
We are now seeking a Monthly Coffee Mornings Coordinator with a Heart of Gold to lead the set-up, delivery, and coordination of one of our most uplifting programmes.
Why This Role Matters
Our Monthly Coffee Mornings will be the beating heart of SUNSHINE—simple yet powerful gatherings where people come together, share conversation, and leave feeling connected and uplifted. As Coordinator, you will ensure these mornings run smoothly, radiate warmth, and become a cornerstone of our mission to tackle loneliness.
What You’ll Do
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Lead the programme: Organise and oversee the set-up, delivery, and coordination of Monthly Coffee Mornings.
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Create welcoming spaces: Ensure every participant feels valued, included, and part of the community.
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Support volunteers: Guide and inspire the team helping with refreshments, logistics, and hospitality.
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Promote joy: Bring creativity and positivity to each event, making every gathering memorable.
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Gather feedback: Listen to participants and help shape future sessions to meet community needs.
Who We’re Looking For
We welcome applications from people with a Heart of Gold who believe in community, joy, and togetherness. Ideally, you will bring:
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Organisational skills to manage logistics and coordinate volunteers.
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Warmth and hospitality to make participants feel welcome and uplifted.
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Leadership qualities to oversee delivery with clarity and positivity.
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Commitment to impact and a passion for tackling loneliness.
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Flexibility and creativity to adapt and grow the programme.
Join Us
At SUNSHINE, the Coffee Mornings Coordinator is more than an organiser—they are the host of joy, the steward of connection, and the architect of community spirit. Together, we can turn the tide on loneliness and create a London where everyone feels part of something bigger, brighter, and more joyful.
Step forward. Shine bright. Share your Heart of Gold. Because when you lead our Coffee Mornings, you’re not just serving tea and coffee—you’re bringing sunshine into countless lives.
SUNSHINE
Loneliness Charity in London
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exam Star – Southwark, London
We are looking for a volunteer tutor to support Shalom, a Year 11 student preparing for his GCSE Maths (Edexcel) and Science (AQA Chemistry and Physics) exams in summer 2026.
Shalom is polite, hardworking and keen to learn. He uses Sparx Maths and other revision materials but needs help building confidence and working through questions step by step.
Tutoring is one hour a week, on Sunday (any time) or Monday after 4:00 PM, via Zoom, Microsoft Teams or Google Meet.
Exam Star Learner, based in Southwark, provides affordable one-to-one tutoring to help children and young people aged 5 to 18 achieve their potential.
If you’re patient, encouraging and passionate about education, we’d love to hear from you. Join us today and help Shalom gain the skills and confidence he needs to succeed in Maths and Science.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a flair for communication and a desire to help us reach more people?
As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.
Key Responsibilities:
- Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
- Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
- Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
- Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
- Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
- Administrative Support: Help organise and maintain marketing materials and contact lists.
We're Looking For Someone Who Is:
- Creative and has a good eye for engaging content.
- Organised and attentive to detail.
- Familiar with social media platforms (e.g., Facebook, Instagram).
- Able to communicate clearly and concisely in writing.
- Proactive and able to take initiative with guidance.
- Reliable and able to commit to agreed-upon tasks.
- Passionate about the club's mission and helping us reach new audiences.
- Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!
Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.
The client requests no contact from agencies or media sales.
Media Division online
Are you involved with Media? Would you like to make a positive impact doing what you love and
enjoy? IHF needs your expertise in graphics and social media to volunteer your time working
from the comfort of your home.
Volunteers from across the Globe are invited to join our MEDIA team as At Home members or
as part of our Global Leadership Development program. Whether an hour a month or an hour a
day, whether experienced or new; your help is needed. Meet many people from diverse cultures
and socio- economic backgrounds globally, while helping children seeking a brighter future.
The International Humanity Foundation(IHF) is seeking experts and those who want to learn.
Ages 18-95.
MEDIA PR DIVISION
�� GRAPHICS & DESIGN
�� IHF Website / IT
�� IHF Social Media
�� Translation
�� Volunteer Outreach (General Online Outreach Task Team, GOOTT)
�� University Partnerships
�� IHF Newsletter
_____________________________________________________________________
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
If you are a good writer and seller of ideas, would you like to join our mini-team of funding bid writers? We would especially love to hear from you if you have experience of writing funding applications, and we are happy to share the skills we have developed with you if you would like to learn.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
We would also love to hear from potential volunteers without experience but with transferable skills.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
- Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
- A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us
- Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
- A willingness to complete some training in order to provide high standards of cat welfare
- Introduce cats to prospective adopters so they can find their forever home
- You can find out more about being a Fosterer on the Cats Protection website.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become Our 1st Youth Programme Lead!
Do you have experience working with young people? We're launching a new youth work charity and we need a passionate leader to guide it.
Introducing Urban Youth: Igniting Potential in Inner London
In the vibrant, fast-paced heart of London, there is a generation of young people brimming with potential, yet facing unique challenges. They are the future, but for many, the path is obscured by deprivation, isolation, and a world increasingly dominated by screens.
That's why we created Urban Youth.
We are a brand new, dynamic youth work charity dedicated to cutting through the noise and reaching the young people who need us most in Inner London's deprived areas. Our mission is simple yet profound: to move beyond passive engagement and create active opportunities that inspire, connect, and empower.
Our Vision: Moving Beyond the Screen
Urban Youth is not waiting for young people to come to us; we are meeting them where they are. We are tearing down barriers to engagement by deploying innovative, flexible youth work:
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The Youth Bus: A mobile hub transforming spaces into instant centres of positive activity.
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Pop-Up Hubs: Breathing new life into unused community spaces or integrating within existing centres.
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School & College Partnerships: Working directly within educational settings and collaborating with other youth organisations to ensure seamless support.
Our Impact: Building Skills, Confidence, and Community
We believe that every young person deserves a space to discover their authentic self. Our core focus is on diversionary positive activities—experiences designed to get young people out of their homes, away from their screens, and fully engaged with their peers and the world around them.
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Social and Life Skills: We teach practical skills, from teamwork to conflict resolution.
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Confidence Building: We champion self-belief, encouraging young people to take positive risks and celebrate their achievements.
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Discovery and Connection: We provide a vital sense of belonging, fostering meaningful relationships in a safe, non-judgemental environment.
At Urban Youth, our staff are more than just youth workers; they are positive adult role models—here to nurture, guide, and support. We are lighting the fuse on potential, empowering today’s youth to become tomorrow’s confident, capable, and connected leaders.
Join us as we work to transform challenges into triumphs, one young person at a time.
Skills We Need:
- Activity Planning
- Volunteer Management
- People Management
- Safeguarding
- Training/Learning and Development
- Much More!
Commitement:
4 Hours Per Week (Very Flexible)
Location:
Hybrid (London based charity)
Apply now and help us lead with purpose.
Become our URBAN YOUTH Youth Programme Lead!
We're planning to launch in 2026 and need you to help us get set up and ready to launch to young people across London.
TEAM
URBAN YOUTH
Your City. Your Vibe. Your Youth Work.
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
Media Division online
Are you involved with Media? Would you like to make a positive impact doing what you love and
enjoy? IHF needs your expertise in graphics and social media to volunteer your time working
from the comfort of your home.
Volunteers from across the Globe are invited to join our MEDIA team as At Home members or
as part of our Global Leadership Development program. Whether an hour a month or an hour a
day, whether experienced or new; your help is needed. Meet many people from diverse cultures
and socio- economic backgrounds globally, while helping children seeking a brighter future.
The International Humanity Foundation(IHF) is seeking experts and those who want to learn.
Ages 18-95.
MEDIA PR DIVISION
�� GRAPHICS & DESIGN
�� IHF Website / IT
�� IHF Social Media
�� Translation
�� Volunteer Outreach (General Online Outreach Task Team, GOOTT)
�� University Partnerships
�� IHF Newsletter
_____________________________________________________________________
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
To bring our vision to life, you will play a pivotal role in developing and executing our social media strategy. You will be responsible for scheduling and posting engaging and meaningful content that resonates with our audiences, promotes our educational programs, and nurtures our communities.
Key tasks
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Schedule and post platform-specific content across Instagram, TikTok, LinkedIn, and YouTube.
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Monitor the internal marketing calendar daily for updates and changes.
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Reply to comments, DMs, and replies in a timely manner using our unique Roots brand voice, as well as using automation tools for support.
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Collaborate with team members across Roots for content delivery and queries.
What we’re looking for
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Passion for Islamic education and the development of young Muslims.
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Ability to monitor and post on social media platforms daily.
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Initiative and ability to think outside the box.
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Excellent interpersonal and communication skills.
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Ability to multitask successfully.
What we have to offer
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Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Receive in-house tarbiyah sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Chief Operating Officer – Share Your Heart of Gold with SUNSHINE
Loneliness is one of the fastest-growing epidemics of our time. Across London, thousands of people feel isolated, disconnected, and unseen. At SUNSHINE, we believe no one should feel alone. Our mission is to bring sunshine into people’s lives through grassroots, community-led programmes that spark joy, foster friendships, and transform lives.
We are now seeking a Chief Operating Officer (COO) with a Heart of Gold to help lead our new start-up charity, ensuring our vision is delivered with clarity, dignity, and impact.
Why This Role Matters
SUNSHINE is at the beginning of a powerful journey. As COO, you will be the engine that keeps our charity running smoothly, turning vision into action, ideas into programmes, and plans into community impact. Your leadership will ensure that every detail of our operations radiates joy, professionalism, and resilience.
What You’ll Do
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Operational leadership: Oversee the day-to-day running of SUNSHINE, ensuring programmes and services are delivered effectively.
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Build systems: Develop processes, policies, and structures that support growth and sustainability.
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Support volunteers: Empower and coordinate our grassroots team to deliver uplifting, community-led initiatives.
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Financial oversight: Work with trustees and the CEO to manage budgets and resources responsibly.
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Strategic delivery: Translate SUNSHINE’s vision into practical, impactful action across London.
Who We’re Looking For
We welcome applications from people with a Heart of Gold who believe in community, joy, and togetherness. Ideally, you will bring:
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Operational experience in charities, community organisations, or start-ups.
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Organisational skills to manage programmes, people, and resources with precision.
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Leadership qualities to inspire volunteers and partners with warmth and clarity.
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Commitment to impact and a passion for tackling loneliness.
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Resilience and adaptability to help SUNSHINE grow and thrive.
Join Us
At SUNSHINE, the COO is more than an operational leader—they are the guardian of our systems, the steward of our programmes, and the architect of our delivery. Together, we can turn the tide on loneliness and create a London where everyone feels part of something bigger, brighter, and more joyful.
Step forward. Shine bright. Share your Heart of Gold. Because when you give your leadership, you’re not just managing operations—you’re bringing sunshine into countless lives.
SUNSHINE
Loneliness Charity in London
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our weekly FAB Phone Cafe. In this role you'll be helping to create a friendly, welcoming space and community connections with a group of older people facing isolation.
At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs. In addition, we want to prevent people from needing our help wherever possible. We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.
We are currently looking for volunteers for our Phone Cafes on
Tuesdays 11:00-12:00 and 2:00-3:00pm
This role involves
- Welcoming older people who are new to the telephone group.
- Facilitating conversation in the group
- Keeping attendance sheets for group participants.
- Providing information about events and activities happening in the local area with the support of the FAB team
The qualities and skills required for this role are
- A friendly disposition, with the ability to create a welcoming atmosphere and include people so as to encourage an enjoyable experience.
- Ability to be assertive and intervene if necessary, for instance manage group members who may dominate the conversation
- Reliability and punctuality – calls need to run on time.
- Access to a reliable internet connection and a computer or tablet.
- Confidence in using new software so that calls run on time and everyone connects with the group (training provided; the platform we use is quite straightforward and easy to learn).
- Good verbal communication skills to make everyone feel as comfortable as possible and encourage shyer callers.
- An understanding of the needs of older people.
- Ability to respond to any Safeguarding concerns and keep the environment safe.
- Willingness to follow Age UK Bristol’s policies, such as Confidentiality, Safeguarding, Health & Safety and Equal Opportunities, and to complete any training and admin needed to perform the role.