Legal jobs
Join us as our Digital Insight Analyst at Diabetes UK.
Are you passionate about making a real difference? We have an exciting opportunity for a data-driven professional to lead our A/B testing efforts and help transform our digital platforms.
In this dynamic role, you’ll co-manage our Digital Optimisation programme—driving the full lifecycle of A/B and multivariate testing, from hypothesis creation and stakeholder alignment to prioritisation, implementation, and analysis. Using tools like Webtrends Optimize, GA4, Looker Studio, and BigQuery, you’ll deliver clear, actionable insights that improve user journeys and digital experiences.
We’re looking for someone who can inspire and collaborate, building strong, positive relationships across teams. Your ability to influence and work together with others will help us embed a test-and-learn culture and make smarter, evidence-based decisions.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
For further information about the role please refer to the job description at the end of the page.
Fundraising Roles only: Diabetes UK is committed to fundraise in a way that is legal, open, honest and respectful and expects all staff and volunteers to share this commitment. We are registered with the Fundraising Regulator and you will be expected to adhere to the Code of Fundraising Practice.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview date: 31/07/2025 & 01/08/2025
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma-informed model of care.
· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
· Undertaking comprehensive needs assessments and creating individualised support plans
· Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
· Advocating for victims within medical, legal, and social services to ensure their voices are heard.
· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
· Maintaining accurate case records in compliance with data protection policies.
· Engaging in external clinical supervision to manage personal resilience and well-being.
· Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)
· Flexible working hours—working pattern can be shaped around your needs.
· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
· Death in service benefit, to the value of 2 x salary.
· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
· Employee assistance program, including counselling, legal and financial advice.
· External trauma consultant support to aid in caseworker resilience.
· Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
· A full, clean UK driving licence and access to your own vehicle.
· Resident in the Kent or Essex area.
· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
· Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
· Self-motivated and resilient—able to navigate emotionally challenging situations.
· Empathetic and compassionate, with a commitment to helping others.
· Adaptable and creative, able to tailor support methods to individual needs.
· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – East Midlands Region - To apply for this role, you MUST be a resident in the East Midlands area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the East Midlands region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8AM to 6PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the East Midlands region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £20,800 per year (fixed term contract, maternity cover until August 2026).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary.
- 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the East Midlands area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
We want to get to know you and we welcome cover letters in alternative formats, for example you could send a short video cover letter instead of a traditional written one.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – North Yorkshire Region - To apply for this role, you MUST be a resident in the North Yorkshire area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the North Yorkshire region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8AM to 6PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the North Yorkshire region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £26,000 per year (initial one-year contract, with funding in place and potential to extend).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary
- 36 days annual leave, including bank holidays and compulsory end of year shutdown
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the North Yorkshire area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Experience supporting 16-18 year olds.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you
We want to get to know you and we welcome cover letters in alternative formats, for example you could send a short video cover letter instead of a traditional written one.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join Us as a Caseworker – Thames Valley Region - To apply for this role, you MUST be a resident in the Thames Valley area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Thames Valley region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 6 AM to 8 PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the Thames Valley region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £26,000 per year (initial one-year contract, with funding in place and potential to extend).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary
- 36 days annual leave, including bank holidays and compulsory end of year shutdown
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the Thames Valley area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.
The postholder will play a vital role in advancing Southall Black Sisters’ (SBS) policy, communications and public affairs work. This includes shaping and delivering strategies that:
· Promote SBS’s mission to end violence against women and girls (VAWG), particularly for Black, minoritised and migrant (BMM) women and girls.
· Influence public policy and legislation to secure justice, safety and rights for Black, minoritised and migrant women and girls.
· Strengthening the public voice and visibility of SBS through impactful communications and campaigning.
They will work closely with senior staff, partner organisations and stakeholders to ensure that SBS’s policy positions, campaigns and services are effectively communicated, and that the lived experiences of the women and girls SBS supports are at the forefront of public and political discourse.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Christie Charity is an ambitious and forward-thinking organisation with a loyal supporter base. As an independent charity, everything we do is geared to supporting the renowned Christie NHS Foundation Trust in Manchester to ensure that cancer patients receive the highest level of treatment and care and have access to world leading research and technology.
We are looking for an enthusiastic and organised fundraiser who will be focussed on securing gifts from trusts and foundations. You will have previous experience of researching and writing detailed information. You should be a team player with excellent communication skills and be highly IT literate.
You would be part of a successful, high achieving collaborative team and be joining The Christie Charity at an exciting time, with the launch of key capital appeals enabling us to see a real step change in our income.
If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the Northwest please apply.
The client requests no contact from agencies or media sales.
About the Role
Key duties and responsibilities
- Provide court representation for clients, including emergency actions, by attending hearings at Liverpool Civil and Family Court.
- Prepare and present cases ready for court hearings by checking time limits, adherence to pre action protocols by creditors, completing relevant court forms and checking fees/remissions.
- Negotiate with and signpost/refer to third parties as appropriate.
- Assist client with alternative dispute resolution cases e.g. Financial Ombudsman Service.
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
- Provide advice and assistance to other staff across a range of debt issues.
- Ensure that all work meets the quality standards of the AQS Debt Advice Services, the Citizens Advice quality assurance scheme and the Money and Pensions Service (MaPS) quality framework.
- Meet the individual performance targets and engage positively in discussions with the Line Manager to maintain required levels.
- Provide regular reports and feedback to the Line Manager as required.
- Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
- Work collaboratively with partner agencies, Liverpool Civil and Family Court user groups, local authority and other local statutory and voluntary organisations to increase access to the service and to the range of support and advice needed according to individual circumstances.
- Work as part of the CAL Money Advice Team and contribute to effective service provision.
- Work independently in the Liverpool Civil and Family Court with clients as well as working from home and at different sites within Liverpool according to client appointment need.
General
- Ensure achievement of MaPS accreditation to Court Representation level within 3 months of starting the role, if not already achieved.
- Attend relevant internal and external meetings as agreed with the Line Manager.
- Maintain an up to date working knowledge of all new relevant legislation through reading monthly subscriptions including relevant case law.
- Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.
- Ensure that work reflects and supports the Citizens Advice service's equality, diversity, and inclusion strategy.
- Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
- Identify own learning and development needs and take steps to address these with your Line Manager, including engaging in team meetings and supervision sessions.
- Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
Requirements
- Knowledge and experience of court representation, complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
- Experience of achieving performance and quality targets/KPIs.
- Ability and willingness to undertake training and development to comply with MaPS Caseworker accreditation to court representation level, and Citizens Advice quality standards.
- Effective oral and written communication skills.
- Numerate to the level required by the tasks.
- Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
- Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
- IT literate with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
- Ability and willingness to work as part of a team.
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
Desirable
- Citizens Advice Generalist Advice learning/certificate.
- Institute of Money Advisers Certificate in Money Advice Practice or MaPS accreditation to court representation equivalent.
How to Apply
For more information and to apply, please click on the Apply button.
About us
The Court Specialist (Housing) Debt Adviser is responsible for providing a quality court representation service for clients facing court proceedings for housing and personal debt, including mortgages, secured and unsecured loans, who are not eligible for housing legal aid.
The project joins a programme funded by the Access to Justice Foundation that aims to sustain and improve access to early social welfare and family legal support and advice, to enable people to resolve these problems as early as possible and avoid the need for court or tribunal proceedings where possible. Where court or tribunal proceedings are needed, the project will provide the support needed to help people navigate the process effectively, including where support to prepare for court and at court is required. The focus of this project will be to provide housing debt court/tribunal support and representation to increase homelessness prevention.
To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision. You will need to have knowledge and experience of complex debt casework, and (county) court money claim, and possession proceedings as well as priority and non-priority debt advice, options and insolvency solutions.
We are currently hiring a Partnerships Advisor here at ClientEarth on a 12 month Fixed-Term contract. This role requires a hands-on, strategic individual who is able to work with brilliant teams across the world. You will also play a key role in driving programme quality, help operationalise key recommendations from ClientEarth’s Impactful Partnerships Strategy and the Partnerships Roadmap, whilst working with colleagues globally.
Meet your Manager
In this role, you will be managed by Ailsa Griffith, Programme Management Group Lead within ClientEarth's Programmes & Impact team. Ailsa brings over nine years of experience in the NGO sector, working alongside diverse partners to design and deliver global programmes that advance human rights and protect the environment. She joined ClientEarth in 2020 and is based in London.
Main Duties
- Map the historical portfolio of partners across multiple systems based on a clear typology.
- Facilitate data analysis to provide ClientEarth with a clear snapshot of the current and prospective partners (at global, regional and jurisdictional levels) relevant to ClientEarth’s strategy and the level of alignment / contribution to ClientEarth’s theory of change.
- Steward, manage and oversee best practice in partner engagement and provide insights and input to support the organisation’s partnership approach.
- Support the operationalisation of the Impactful Partnerships Strategy and the recommendations of the Partnerships Roadmap (which might include a staff engagement plan).
- Work with the Impact and Learning team to ensure that Impact & Learning tools and processes capture data on partnerships, reflect changes based on the stakeholder segmentation, stakeholder analysis and partnerships mapping tools.
- Review ClientEarth’s current partnership approach from a decolonial point of view, to identify and plan changes needed across the organisation.
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience of partnerships development and management in the NGO/not-for-profit sector, with proven ability to align partnerships with organisational goals (essential)
- Experience of defining and applying partner typologies -i.e. defining and categorising partners (essential)
- Experience of data management and analysis tools to manage and visualise data effectively (essential)
- Proven track record of working collaboratively and effectively with external partners, such as NGOs, law firms, scientific, technical and industry stakeholders (essential)
- Experience of leading or facilitating monitoring, evaluation and learning for large and complex projects in the NGO/not-for-profit sector (essential) – ideally for environmental and/or policy projects (desirable)
- Fluent (CEFR level C2) in English (essential)
- Fluent (CEFR level C2) in another European language (desirable)
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
Join Public Law Project as our interim CEO and lead us as we enter our new strategic phase, championing justice, fairness in state decision-making and upholding the rule of law.
About us
Public law is fundamental to a fair and inclusive society. At its best, it enables the state to confront and navigate challenging contexts and make well thought through decisions for us all. Where public bodies make decisions that are unlawful, irrational, unfair or contrary to human rights, public law is there to enable people to challenge those decisions and hold the state to account.
For over 30 years, PLP has been at the forefront of public law in the UK to advance fairness in society. We have delivered impact through strategic litigation, ground-breaking research, and training for legal professionals, NGOs and public bodies. Our work includes challenging the government’s Rwanda immigration policy, contributing to the prorogation of Parliament case, supporting Windrush survivors, and scrutinising the use of automated decision-making and AI in public decision-making. We are values-led and highly collaborative, working in alliance with individuals and communities facing discrimination.
In the face of existential issues facing society, we have recently agreed a bolder strategic direction with a more aspirational vision than before. It is our intention that no matter the challenges in the years ahead, PLP will advance fairness in society through public law with determination, with authority and with others. This role will be essential to that journey.
About the role
Public Law Project (PLP) seeks an inspiring and experienced interim CEO - parental leave cover - to lead us through an exciting and pivotal period. With our new strategy launching in July 2025, we are looking for a collaborative and values-driven leader to turn vision into action, build our external profile, support a developing team, and drive sustainable funding growth. This is a critical 12-month appointment, offering the opportunity to lead one of the UK’s most respected legal charities through a period of dynamic transition.
You will guide PLP through a vital year of strategic delivery and internal consolidation. You’ll lead the rollout of our new strategy, embedding agility, accountability and purpose across the organisation, while strengthening our external profile through increased visibility and thought leadership. You’ll support a capable and committed senior team, many of them recently appointed, fostering cohesion, a strong team ethos and an inclusive, positive culture. You will also play a key role in fundraising, stewarding existing funders and identifying new opportunities to diversify and grow income.
Working closely with the Chair and Board, you’ll help ensure strong governance and deliver the stability and impact our mission requires. You’ll be supported by a values-led team and a forward-thinking board, united in their commitment to accountability, equity and justice.
What we are looking for
We’re seeking a senior leader with a proven record of translating strategic plans into operational delivery and measurable impact, leading and supporting teams through organisational growth or transition, and building strong external partnerships and raising organisational profile. You will have experience in supporting income generation and funder engagement, and of effectively working with trustees and senior stakeholders to ensure good governance and risk oversight.
A background in law or public law is not essential, but you must bring a clear appreciation of the issues and landscape in which we operate. Most importantly, you’ll bring a collaborative and empowering leadership style, a deep alignment with our values, and the ability to get the best from people during times of change.
Closing date for applications: By 9am, Monday 14th July 2025
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
PLP's mission is to improve public decision making, empower people to understand and apply the law, and increase access to justice.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• To work autonomously in a fast-paced environment and under pressure
• Oversee re-admitters and clients being discharged on a weekly basis
• Good time keeping skills - Essential
• Responsible lead for allocated site, attend and lead discussions with MDT teams
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To facilitate weekly team meetings with minutes and feedback any internal and external changes
• This role will be considered a key worker role
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Keep minutes of all meetings attended and feedback to the wider team
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• To attend all mandatory training including safeguarding and GDPR.
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Actively participate in training and development
• Provide guidance to support workers and volunteers
• To work with service managers and assist with reporting and monitoring
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational.
There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Philanthropy Manager role and the team
Barnabas Aid is seeking a proactive and experienced Philanthropy Manager to join our International Outreach team. This new role is integral to ensuring the growth and sustainability of our work through regular or one time organisational and personal donations. The Philanthropy Manager will develop and implement a comprehensive strategy in support of this, targeting potential supporters who wish to leave a lasting impact through Barnabas’ work. The role will involve cultivating relationships with current and prospective organisational and private UK based and international supporters, overseeing communications and marketing strategies, and ensuring that Barnabas Aid’s fund raising programme is promoted effectively across all channels.
As part of a dynamic fundraising team, the Philanthropy Manager will work closely with the Head of Campaigns, the Living Streams Officer, and the Head of Communications. The role will also involve engagement with donors, ensuring that Barnabas Aid is at the forefront of supporters' minds when it comes to making donations or leaving a legacy for future generations of Christians in need.
Main duties and responsibilities
- Fund Raising Strategy:
- Develop and implement a comprehensive donation, legacy marketing and stewardship strategy, with the aim of increasing the number of organisational, regular and one-off individual donations in addition to legacy gifts to Barnabas Aid.
- Adherence to the Code of Fundraising Practice within this strategy.
- Fund Raising Marketing:
- Create and execute marketing campaigns that inspire organisations and supporters to consider making one off or regular donations to Barnabas Aid. This will include writing promotional materials, organising events, and developing digital campaigns to raise awareness of the variety of ways of making donations and legacy giving.
- Donor Stewardship:
- Cultivate relationships with existing and prospective donors, ensuring they feel valued and appreciated.
- Provide regular updates and tailored communications to supporters to ensure long-term engagement and support.
- Engagement & Retention:
- Work to retain donors by developing a robust stewardship programme that encourages ongoing involvement and loyalty.
- Collaboration:
- Work closely with the Head of Campaigns and the communications team to ensure that the fund raising programme is integrated into wider campaigns and communications strategies.
- Reporting & Tracking:
- Maintain accurate records of gifts and supporters, ensuring compliance with all relevant laws and regulations eg The Fundraising Regulator’s Code of Practice, charity law etc.
- Report on campaign outcomes, analysing data to identify trends and optimise future strategies.
- Promote Donor Giving:
- Represent Barnabas Aid at events, meetings, and speaking opportunities to promote the many different ways to donate and build awareness within all supporter communities.
- Target Achievement:
- Set and achieve specific targets for the acquisition of new gifts and be a key player in meeting the overall goals for Barnabas Aid.
- Collaboration with Regional Offices:
- Work with the National Directors of our Regional Offices worldwide to promote donor giving in different geographical areas and ensure strategies are relevant to regional contexts.
- Training & Development:
- Provide training and resources to staff and volunteers to ensure the fund raising message is communicated consistently across the organisation.
Other duties
The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to
day activities. Employees are expected to work collaboratively to support the overall work of Barnabas Aid.
Knowledge , Skills and Experience
Essential
- Fundraising Expertise:
- Proven experience in developing and implementing successful fundraising strategies, ideally within a (faith-based)charity or not-for-profit environment.
- Campaign Management:
- Strong background in developing, planning, executing, and measuring marketing campaigns across multiple platforms, including print, digital, and face-to-face engagement.
- Demonstrable success in increasing donations
o Experience in major donor relations, or planned and unplanned giving campaigns.
- Relationship Building:
- Excellent interpersonal skills with experience in building long-term relationships with high-value and individual donors, including legacy supporters.
- Data Management:
- Strong organisational and data management skills, with experience using CRM systems to track supporters, donors and gifts.
- Strategic Thinking:
- Ability to think strategically, develop long-term plans for on going income, and adjust tactics as needed to meet targets.
- Communications Skills:
- Exceptional written and verbal communication skills, including the ability to write compelling appeals and impact stories.
o Sound judgement and problem-solving skills
- Knowledge of Legal and Regulatory Issues:
- Understanding of the legal and regulatory requirements related to all donations including legacy giving - working with wills, estates and legal professionals, whilst ensuring compliance at all stages of the process.
· Christian Faith:
o A personal commitment to the Christian faith is essential, as this is an occupational requirement.
Desirable
- A degree in a relevant field (such as Marketing, Fundraising, or Communications) or equivalent experience.
Person specification
· Personal resilience and adaptability
· Discretion and sensitivity with understanding of issues of confidentiality
· A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are maintained at all times
From time to time, additional training, including safeguarding training, may be required.
The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables everyone to develop and to do their best work collectively and individually. Join us and you will find a friendly and vibrant workplace with a positive outlook on the future.
Other Information
This role requires the post-holder to be based in the Swindon office full-time. Occasional national and international travel may be required for meetings, events, and field visits to see the charity’s work first-hand.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
Our Office of the General Counsel Division is recruiting for a maternity cover position for ‘Executive Assistant to the Office of the General Counsel’ to join its dynamic and busy team. The organisation is currently operating a hybrid working model.
The purpose of the role is to manage and coordinate the General Counsel’s Division in addition to providing executive and administrative support, research as well developing clear channels of communication with internal and external stakeholders.
The successful candidate must have:
- Qualified to degree level or equivalent with relevant experience in an administrative, financial or legal position.
- Strong motivation and empathy towards the aims and objectives of Islamic Relief Worldwide.
- Previous experience of providing executive support.
- Ability to maintain confidentiality and discretion.
- Ability to work with senior leaders, a diverse team and maintain strong relationships and build credibility.
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels. This includes the ability to engage within a multicultural environment
- Has a positive demeanour, and able to overcome setbacks by motivating self and others.
- Flexible, concise and timely minute taking experience and skills (formal and real time).
- Willingness to travel, and work outside normal office hours when urgent.
- Ability to prioritise and work efficiently under pressure and with shifting priorities.
- Proven experience of managing multiple projects, meeting deadlines, using initiative to problem solve and making sure tasks are properly finished.
- Excellent communication (verbal & written) and interpersonal skills. Excellent written and spoken English in particular.
- Excellent and extensive experience with IT software and computer programmes, excellent Outlook, Word, Excel and PowerPoint skills.
- Professional and flexible approach to work.
- Excellent work attendance and punctuality record.
For more information, please click on the Documents tab above to view the full Job Description and Person Specification.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on the 22nd July
We reserve the right to close this vacancy early if a high volume of applications are received. Therefore, if you are interested, please submit your application as early as possible
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- Disclosure and Barring Service (DBS) check
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families
About the role
Our advice service provides over 2,000 kinship carers a year with easy access to expert advice and support to empower them to:
- realise their rights
- access the support to which they are entitled
- take the next step forward in tackling their challenges
- and navigate their way through a sometimes complex and confusing system.
We’re developing our advice service and investing in our team to make sure that we can support more kinship carers effectively. You’ll be part of a supportive team who keep kinship carers at the heart of their service.
The role of Advice Worker is pivotal in supporting kinship carers to access the right information, services and entitlements.
In this role, you’ll provide generalist advice and information to kinship carers in line with kinship carers’ preferred methods. Often, this will be by telephone, including taking live calls on our advice line, and by email. You will also need to respond to enquiries using video conferencing, text and other channels as we develop the service.
The type of person we’re looking for:
You will either have significant experience of providing advice to individuals on their rights, or you will have significant experience of providing support to kinship carers.
We will provide the training you need to undertake the role, as well as opportunities for development and progression.
You will need to be resilient and able to remain calm in difficult situations. You will have an eye for detail to identify the key issues requiring advice and the relevant legislation, guidance or practice. You will be firm, sensitive and professional in your approach and will be clear and assertive as you support kinship carers to get their needs met quickly and effectively.
The team work remotely, but there is the option to work from our office in London.
Key responsibilities include:
Advice provision:
· Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
· Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to: welfare benefits, local authority allowances, support from children’s services, kinship care arrangements and options, housing, sources of educational, parenting and legal support and other issues that may be required.
· Address all safeguarding concerns in line with policy.
· Make referrals and signpost to other services as necessary.
· Where appropriate, provide additional advice or support to enable the client to take action or undertake follow-up action on behalf of the client to move the case on.
· Facilitate access to our advice service for people with diverse needs.
Service quality, consistency and data management:
· Respond to all enquiries in line with Kinship’s advice service framework, standards and performance targets.
· Ensure independence, impartiality and confidentiality when dealing with kinship carers.
Professional and service development:
· Maintain an up to date knowledge of relevant legislation, policy and guidance.
· Support continuous development and improvement of the service.
Essential knowledge, abilities, skills and experience include:
· EITHER:
a) Minimum of 2 years recent experience of delivering advice work on social welfare issues (e.g. benefits, housing, education or social care) to members of the public.
OR:
b) Minimum of 2 years recent experience of providing support to kinship carers.
OR:
c) Experience equivalent to, or a combination of, a) or b) above.
· Experience of working with socially excluded or marginalised people and their
families.
· Detailed knowledge of the statutory systems that people with advice needs frequently encounter.
· Knowledge and evidence of good understanding of safeguarding issues and good practice.
· Excellent interpersonal skills, and particularly, a sensitive and professional telephone manner.
· Excellent written communication skills in English.
· Proven ability to research complex information and communicate this in an easily understandable way.
· Proven understanding and practice of keeping accurate and appropriate case records.
· Ability to work flexibly, collaboratively and effectively as part of a team.
· Ability to organise and prioritise a busy workload without close supervision.
· Confident in using digital tools, and an ability to learn new tools.
· A demonstrable commitment to apply equality, diversity and inclusion principles in all areas of work.
· Willingness to travel across England on occasion, as required (such as for events), working flexibly in response to the need.
· Right to work in the UK.
IMPORTANT: See attached Job Pack for full job description, person specification and other details
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This permanent role is open to flexible working. We have an excellent wellbeing offer including the Employee Assistance Programme. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
Please apply by submitting an updated CV that clearly reflects your experience so we can easily align to the essential criteria in the job pack.
In addition, please provide a cover letter answering the following 4 questions (up to 250 words per answer):
1. Give an overview of how your experience, qualifications and training equip you for the role of advice worker.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the biggest issues facing the advice sector today?
Please also include your notice period / earliest availability to start.
Your responses to the questions and the CV you provide will be reviewed anonymously.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
We are recruiting for a interim HR Manager for a amazing children's hospice . You be covering for sickness so the role will be 2 to 3 months. They are happy with part time or full time and you be covering and delivering of proactive and effective employee relations and HR compliance. Must be able to start Immediately
Hybrid working 2 days from home, for the interim cover they are open to part time 20 hours or full time .
The Role
Lead on employee relations issues including disciplinary, grievance, performance management, sickness absence, and conflict resolution, ensuring consistent and fair outcomes.
Provide timely and accurate ER advice to managers and staff, ensuring alignment with employment law, internal policies, and organisational culture.
Maintain accurate case records and documentation for all ER matters to support legal
Coach and support line managers in handling complex people management issues with confidence and consistency.
Build trusted relationships with staff and managers to identify and resolve potential employee concerns early.
Liaise with legal advisors when needed, ensuring cases are handled within legal frameworks and risks are minimised.
Lead or assist in the regular review and updating of HR policies, procedures, and employee handbooks to reflect legislative changes and organisational needs.
Support managers in the consistent application of HR policies, identifying areas for improvement or clarification.
The Candidate
CIPD Level 7 qualified (or working towards) or compensating work experience.
Extensive experience managing employee relations cases including disciplinary, grievance, and performance matters.
Strong working knowledge of UK employment law and HR best practice.
Line Management experience.
Experience advising managers on complex ER matters and managing sensitive conversations.
Knowledge of policies and procedures relevant to ER, including sickness absence management.
Understanding of the GDPR, DBS and NMC compliance requirements.
Competence with payroll systems, and Microsoft Dffice tools.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.