Life jobs

Purpose of the Role

The main purpose of the role is to carry out and assist in the administration and day to day running of the ESU’s educational programmes, communicating with internal and external stakeholders, and managing delivery staff to ensure collective goals and objectives are reached.

• Support with the smooth running and delivery of ESU Education’s domestic programmes. 
• Be the first respondent to incoming calls and emails from educators, ESU partners and the general public, providing timely and professional responses to all enquiries. 
• Manage ESU spreadsheets and data across various Excel and our CRM system to ensure clean and accurate data collection and collation. 
• As needed, support with the development and improvement of education resources 
• Liaise with the ESU’s Accounts Department regarding invoicing, delivery staff pay and expenses. 
• Maintain accurate records of all bookings, delivery staff status, schools, public feedback and other relevant information. 
• To support the delivery of workshops in schools, undertaking training to ensure delivery and teaching matches ESU standards. 
• Where appropriate source venues, confirm catering arrangements and other operational requirements regarding Education events. 
• Assist the department in ad-hoc admin work as needed such as printing 
• Participate in call-rounds as part of the department’s sales and onboarding efforts 
• Co-ordinate the collection of process evaluation & impact data. 
• To work or travel over occasional evenings and weekends as directed by line manager, with time off in lieu.
• On occasion, support young people during workshops, residential programmes and competition events to ensure these key beneficiaries are supported throughout their engagement with the ESU. 

Skills and Experience 

Essential

• Strong knowledge of the UK educational system.   
• An understanding of the nature and importance of the ESU’s charitable work within educational contexts and a strong commitment to increasing the impact of the organisation’s work.  
• Experience in an administrative role would be a significant advantage.  
• Excellent word processing and data management skills and capability in Microsoft Office.  
• Excellent verbal and written communication skills.   
• Good interpersonal skills.  
• Good time management and organisational skills.   
• A can-do attitude with the ability to work well under pressure.   
• A team-player who is also able to work independently whilst maintaining a high standard of work.   
• Graduate calibre or equivalent relevant professional experience.   

Desirable

• Experience in working in event management.
• A degree or postgraduate qualification in education (BA or PGCE).  
• Teaching or workshop facilitation experience.  
• Experience working with children and young people in any capacity.  
• Experience delivering high quality customer service.  
• Experience using Salesforce or other CRM.

Benefits

• Generous Company Pension. 
• 28 days annual leave plus 8 days Bank Holiday (pro-rata). 
• Hybrid/Flexible Working options to support work life balance. 
• Employee Assistance Programme. 
• Access to Virtual GP Services 24/7. 
• Group Life Assurance. 
• Cycle to work scheme. 

Clinical Administrator

Ready to make a difference as a Clinical Administrator? We’d love to hear from you.

Anna Freud is seeking a Clinical Administrator to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them all on our careers page.

In addition to our benefits, working as the Clinical Administrator puts you at the heart of a new community wellbeing service in Ealing, giving you hands-on experience supporting children, families and schools while developing specialist knowledge in evidence-based mental health approaches. You’ll work closely with a multidisciplinary team, build strong professional networks and see the real impact of your contribution. The hybrid set-up offers the best of both worlds with meaningful, relationship-based work on site, paired with focused flexibility when working from home.

What you’ll do

In this role, you’ll provide essential administrative support to a new early-intervention mental health service in Ealing, helping clinicians, families, schools and partner agencies work smoothly together to support children and young people.

• Managing referrals, enquiries and appointment coordination for families, schools and professionals
• Liaising with multi-agency partners and supporting the delivery of workshops, consultations and community interventions
• Maintaining accurate service data, producing reports and ensuring records are kept up to date
• Handling day-to-day team administration, including correspondence, meeting support and general operational tasks
• Representing the service at internal and external meetings and working in line with safeguarding, EDI and organisational policie

What you’ll bring

You’ll be well suited to this role if you’re organised, collaborative and able to work effectively in a busy multidisciplinary setting, supporting services that work directly with children, young people and families.

• Experience working in a busy office setting, ideally within a health, education or voluntary-sector service
• Strong administrative skills, including accurate record-keeping, data collation and producing reports
• Ability to build effective working relationships with families, clinicians and multi-agency partners
• Advanced IT skills across Microsoft Word, Excel, Outlook, Teams and PowerPoint
• Confidence managing sensitive information, prioritising competing deadlines and working both independently and collaboratively

Key details

Hours: Full-time, 35 hours per week: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible

Salary: £27,040 FTE per annum, plus 6% contributory pension scheme  

Location: Ealing Community sites (Greenford Service Centre, Oldfield Lane South, Greenford UB6 9LB) and occasionally at the Anna Freud office, 4-8 Rodney Street, London N1 9JH. There will also be some remote working.

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Wednesday, 7 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Tuesday, 13 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person/remotely on Friday 15 January 2026

How to apply: click on the 'apply now’ button to apply online via our careers page. We are unable to accept CVs and kindly request no contact from agencies.

Navigation and Support Officer

Full time – 37.5 hours per week
Annual Salary £28,089 plus benefits including 8% non-contributory pension
Location – Remote (UK) or Centre based/Hybrid

About us
Fire Fighters Charity provides care and support to the UK’s fire services community and their families, helping with health and wellbeing challenges during and after service.

We help our fire family to adapt to physical, emotional and social challenges; to live well with conditions, injuries and illness; and to transition to life after service.

We are looking for a Navigation and Support Officer to join our Intake and Navigation team.

About the role
As a key member of the Intake and Navigation team, you will provide initial intake navigation and support to service users. The team acts as the first point of contact for service users seeking access to health and wellbeing services.

As part of this team, you will manage enquiries and support requests for physical and mental health and welfare support. You will also provide signposting to other organisations where appropriate. 

You will be responsible for triaging incoming website enquiries, contacting service users, gathering pertinent information, and assessing their eligibility, presenting need, immediate risks and complexity.

You will prioritise cases based on established criteria to ensure those who have a priority or urgent need are supported effectively in collaboration with our Intake and Navigation Coordinators. You will also follow up on support enquiries for low risk / low complexity service users to ensure access to support is seamless and efficient.

Your role will involve maintaining meticulous documentation, ensuring excellent and clear communication throughout the triage process, and facilitating seamless referrals to appropriate service pathways within our framework.

You will provide advice, signposting, and make referrals where appropriate to support service users effectively.

This role is subject to a Disclosure and Barring Service check.

About You
Our ideal candidate will have experience of:

• working on a helpline or support line, providing assistance to individuals seeking health or social care support
• delivering compassionate and effective support services in healthcare, social care, or related settings
• triage processes or similar methodologies for assessing urgency and complexity of cases
• working directly with clients or service users, providing advice, information, or support
• maintaining accurate and confidential records, ensuring compliance with data protection regulations

How to apply
To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you are unable to apply via the portal, please request assistance via [email protected]

Closing date: 11 January 2026 (midnight)

Please note that we reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

Operations Support Administrator x 2 posts

22.5 hours per week

• Role 1 - Monday, Tuesday, Wednesday
• Role 2 - Wednesday, Thursday, Friday

£17,021.93 per annum plus great benefits including 8% non-contributory pension and enhanced paid family leave.

Location – Remote /Centre based/Hybrid

At Fire Fighters Charity, we are here to help all serving and retired members of the UK’s fire family to live healthier and happier lives. 

It is important we effectively utilise our capacity and our resources so that we can deliver more services to those who require our support and this role is key to us achieving that.

Working as part of a small team, reporting into the Operations Support Manager, you will maintain a close eye on our occupancy, ensuring effective management of our capacity, managing all bookings and cancellations for in-person and virtual appointments. Ensuring smooth co-ordination of placements, maintaining real time visibility of capacity and supporting efficient workflows that enable timely access to care are key aspects of this role.

Building close relationships with our internal teams to ensure capacity is maximised, ensuring data is accurate and available in real time enabling trends to be identified and to inform decision making are important activities of this role.

To be successful in this role you will have:

• administrative experience working within a health, social care or similar setting,
• experience using booking or scheduling systems, and whilst experience with electronic bed management systems is desirable, it is not essential,
• experience maintaining accurate and confidential records, ensuring compliance with data protection,
• experience in data entry, with a willingness to learn data analysis techniques,
• exposure to Customer Relationship Management or Case Management Systems,
• strong organisational skills, with the ability to manage multiple tasks and priorities,
• excellent communications skills, both verbal and written with a professional and compassionate approach,
• proficient in using Microsoft Office Suite and CRM / Case Management systems.

The post is subject to a disclosure check with the Disclosure and Barring Service.

We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.

How to apply

Please apply through our recruitment portal, providing both a CV and a covering letter which clearly outlines why you are interested in joining our team and how your skills and experience fulfil the criteria for this role. Please state clearly in your covering letter which role you are applying for.

More information about us and the role can be found on our website. If you would like to arrange an informal call to discuss the role please contact Karen Lane, Operations Support Manager on 01256 368842.

The closing date for applications to be received is 9am on 19 January 2026.  

First round interviews will take place via MS Teams, week commencing 26 January 2026.

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, regrettably we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

This is a unique opportunity for an experienced compliance and assurance professional to apply their expertise at a strategic level within a global humanitarian network, helping to safeguard public funds and enable faster, more effective responses to crises.

Are you a proven compliance and assurance professional seeking a fulfilling and rewarding role where your expertise (either already gained from the charity sector, or further afield) will make a positive impact? If so join the Start Network, a growing network that is transforming the humanitarian sector to save more lives.

To achieve our mission, it is vital that we ensure the highest standards of transparency, accountability and competent management over the public funds programmed through our member organisations and partners. As Head of Assurance, you'll leverage your compliance and assurance expertise to steer our risk management and due diligence strategies. Specifically, you will be responsible for:

• Strategic Leadership: Lead, inspire, and manage our assurance team, guiding them to excel within Start Network. You'll provide strategic advice and collaborate across the organisation.
• Risk Management and Compliance: Develop robust risk management frameworks that resonate with our mission. Foster a culture of risk awareness, implement controls, and ensure legal and donor compliance.
• Humanitarian Compliance: Working with our hubs and membership team, use your expertise to co-design risk and compliance structures around our humanitarian work. You'll oversee due diligence processes, ensuring alignment with external partners and donor expectations.

This role offers senior-level influence, exposure to Board-level governance, and the opportunity to shape how risk, compliance, and assurance enable humanitarian action at scale.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

Are you passionate about making a difference in people’s lives, providing person-led, holistic, trauma-informed support to people on their journey out of homelessness? Do you have perseverance, and a commitment to never give up hope in people?

Our Supported Accommodation and Emergency Accommodation Service is funded to provide support to those with multiple and complex needs who are experiencing, or at risk of experiencing homelessness, located in close proximity within Gateshead:

• Two supported accommodation sites; one 8 bed, one 6 bed, both staffed 24 hours.

• Six self-contained properties forming the emergency accommodation element of the service.

We are seeking a part time Support Worker for the Supported Accommodation element of this service.

Our properties are places of safety, Psychologically Informed Environments (PIE), from which we work with individuals. We aim to provide accommodation and support that helps people find self-worth and the belief that they deserve a better future, before moving them on safely and successfully, therefore reducing homelessness and the on-going risk of homelessness. 

To join us you will need to demonstrate an understanding of the complexity of needs related to homelessness, especially mental ill-health, alcohol and substance misuse and offending. You will have excellent inter-personal skills, the ability to engage and motivate people, and build cooperative working relationships. You will be able to use your initiative and work flexibly in a demanding environment. You will have the ability to deliver holistic, person-centred, trauma-informed support, and provide information, advice and guidance to empower people to access appropriate services. You will be able to work calmly under pressure and have knowledge of safeguarding, and health and safety.

In return, you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are a growing charity, and we believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed. 

Oasis Community Housing is a Christian response to homelessness and disadvantage, providing housing, support and other specialised services. Our vision is for everyone to be part of a community where they are included, belong and have what they need to reach their God-given potential. As part of our strategy for growth and development, we are embarking on an ambitious journey to develop our culture of co-production. We want to share power and responsibility with those accessing our services in meaningful, safe and accessible ways, and to create an environment where everyone can contribute. 

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.

We value diversity and promote equality of opportunity. We encourage and welcome applications from suitably skilled candidates from all backgrounds to support a diverse workforce, including individuals with lived experience of homelessness. 

Operations Manager 

We are working in partnership with The Almshouse Association, who can trace its roots back to February 1946 when, at a meeting held in the Chapter House of Southwark Cathedral, representatives of London’s Almshouses formed a committee to safeguard the interests of Almshouse buildings and the welfare of residents.

Today, The Almshouse Association is an essential component of the Almshouse movement; they continue to provide support, information and guidance on a broad range of general and specific issues, to over 1600 independent Almshouse member charities that provide homes for around 36,000 residents across the United Kingdom.

They are seeking a new Operations Manager to join their senior management team, the role combines strategic leadership with hands-on management, offering the opportunity to strengthen a historic and socially important part of the charitable housing landscape.

You will have experience in:

• Operational leadership and organisational management 
• Strategic planning and effective delivery 
• The ability to understand and deal with complex documents and solve problems
• Member support and engagement 
• Risk, compliance and governance 
• Financial and resource management 

The successful candidate will have significant experience in operational leadership within a charity, membership body, housing organisation, or similarly values-driven environment.  You will have a strong understanding of governance, risk management, and regulatory compliance in the charitable sector.  The ability to lead teams, manage change, and build effective cross-functional working.  You will also have excellent organisational, communication, and stakeholder-engagement skills and a commitment to the ethos and values of Almshouses and the broader charitable housing sector.

The position is ideal for a collaborative, values-driven leader with a passion for the charitable sector and a commitment to improving the lives of residents supported by Almshouses.

For an informal discussion, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment. Applications should be submitted through the Charisma website and include your CV and supporting statement. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 18 January 2026

Charisma vetting interviews to be completed by: 22 January 2026

Interview dates with The Almshouse Association: TBC

About Us

At the Wildlife Trust for Birmingham and the Black Country, we’re on a mission to create a Wilder Birmingham and Black Country. As an urban Wildlife Trust, we believe that education and community engagement are vital to protecting and restoring nature in our region. We work with people of all ages and backgrounds to build meaningful connections with the natural world and empower them to take action.

About the Role

We’re looking for a dynamic and organised Education Officer who will play a vital role in inspiring children and families to connect with nature through engaging outdoor learning experiences. They will deliver a dynamic annual programme of curriculum-linked environmental education sessions and wild play activities across the region, with a particular focus on Birmingham. This role supports the development of lifelong connections to nature by bringing learning to life in local green spaces and nature reserves. to support the planning and delivery of events and engagement activities across our sites and communities. This is a varied and rewarding role where no two days are the same.

This post is based at EcoPark, 258a Hobmoor Road, Small Heath, B10 9HH, with flexibility to work from home as required. This role will require regular travel regionally – a company pool vehicle will be provided for travel in between sites.

 The Opportunity:

As Operations and Impact Manager, you will provide the operational stability and strategic insight that enables our team to fight for equality for young migrants. By ensuring strong systems, financial health, and data-driven impact evaluation, you will help us deliver campaigns, advocacy, and support that change lives. Your work will empower We Belong to grow sustainably, remain accountable, and amplify the voices of young migrants across the UK.

Key Responsibilities:

·Lead organisational systems and operations to ensure smooth, efficient processes across finance, compliance, and team workflows.

·Drive impact and learning frameworks, embedding data-driven insights into strategy and reporting.

·Manage cross-team projects and fundraising pipelines, supporting timely delivery of proposals and reports.

·Support governance and strategic planning, preparing board papers and ensuring compliance.

·Line manage communications, ensuring campaigns and content reflect We Belong’s mission and values.

About Edward’s Trust

Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.

Our Values

RESPECT

We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.

HOPE

A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.

HOLISTIC

Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.

SUPPORT

Enabling with compassion and care. We provide responsive support that is appropriate, relevant, and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement.

EXCELLENCE

Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.

Role summary

Here at Edward’s Trust, we are excited and committed to growing our service offer and fundraising whilst working with a small but mighty team.  We have strong and realistic foundations in the trusts and grants income stream and a secure base of income from long-term committed funders. These funders enable us to reach children and adults through our specialist counselling services and projects alike, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us. 

This is an exciting role at Edward’s Trust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working and securing new grants for some of the larger funders which is where we wish this post to focus on.

You will support Edward’s Trust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.  

Key Accountabilities:

• Become an expert in Edward’s Trust current activities and future plans
• Manage a portfolio of trust supporters, providing outstanding stewardship, and ensuring relationships deliver against agreed objectives to enhance the long-term relationship.
• Prepare and deliver engaging bids and reports to share impact and inspire future support.
• Work cross-organisationally to support projects and reporting and to help shape and develop appropriate projects for funding (alongside the Head of Fundraising and Service Delivery Manager).
• Build good working relations with key staff and Trustees of established trust supporters.
• Thank supporters promptly and ensure that progress reports and updates are received by supporters as and when required.

We are open to Flexible Working Requests which can be discussed during interviews. 

The Nuffield Foundation is an open, collaborative, and engaged funder, offering more than money. Its aim is to understand the social, demographic, technological and economic trends that shape people’s lives.  

We are looking for a Grants Coordinator (Applications) to join our Grants and Programmes team, a role which is key to ensuring the smooth running of our grant application processes and making sure funding is delivered efficiently, fairly, and in line with our mission. 

In this role, you will lead on the development and implementation of the Foundation’s processes for encouraging and receiving grant applications, managing the review process, and processing grant awards. You will be responsible for the planning and coordination of grant application rounds across multiple funding programmes and be the first point of contact for applicants and manage the peer review process. You’ll also play a vital role in maintaining and improving grant management system (managed within Salesforce) and contribute to the design and delivery of an inclusive and accessible application processes. 

We are looking for someone with excellent administrative and project coordination skills, strong communication and liaising abilities, and a proactive, problem-solving mindset. Experience using Salesforce or working in a grant-making environment is highly desirable, but we welcome applicants from a wide range of backgrounds who are ready to learn and grow in the role. 

About us 

The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.

We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.   

Further information and how to apply 

For further information and to apply, please click through to our recruitment platform. The closing date for applications is 09:30am (GMT) on Monday 5th January 2026, with interviews taking place on Wednesday 14th January 2026. We are hopefuly for the successful candidate to start as soon as possible after this.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.

• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc

• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares. 

• 28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff). 

• A salary exchange pension scheme that offers employer contributions of up to 11%.    

• Life assurance scheme.    

• Family leave policies that provide an enhanced level of pay.    

• Cycle to work scheme and loans towards season tickets.    

• Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection. 

• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 

• A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong.

About the role

Galop is looking for an experienced LGBT practitioner to provide advocacy and support to LGBT survivors of sexual violence. This post will focus on work with children aged 11 and younger adults up to 30, as this is where there is a rapid growth in demand, but may cover older adults if required.

The post will include criminal justice and non-criminal justice related work. The post holder will demonstrate an ability to undertake advocacy, including risk assessment, safeguarding, support planning and interactions with other professionals. They will have experience of offering empathic listening and effective interventions which enable children, young people and survivors of all ages to feel more empowered, informed and resilient.

The post holder will be proactive about their own learning and will be an excellent listener and communicator, be able to work in a calm and trauma-informed manner and be effective in their interventions to support change in survivors’ lives.

Location: Galop’s offices are located in London. This role will have the option of hybrid working.
Hours: Full time (35 hours per week)
Contract: Fixed until 31st March 2027
Reports to: Advocacy and Support Manager
Salary: This role is on band F on Galop’s pay scales. You will start on scale point F1, £31,986.91 per year (including London weighting of £4,212.01)

Closing Date
Applications should be submitted by 10:00am on 18th January 2026.
First round interviews will be held on 4th February 2026.

REF-225 771

HEAD OF VOLUNTEERING

Closing Date:  31 December 2025

Interview Date:  Mid January - Date to be confirmed

Location: Hybrid working with multi-site working

               
Hours:  37.5 hours per week

Salary:  £45,000 - £50,000 per annum
DBS Requirement:  Enhanced check

At Birmingham Hospice, our volunteers are the heart of everything we do—supporting patients and families through life’s most challenging moments. We’re looking for a collaborative and values driven leader to shape the future of volunteering across our organisation.

About the Role

Reporting to the Director of People and Culture, the Head of Volunteering will drive the development of our volunteer strategy, champion best practice, and work closely with teams to embed volunteering into every part of hospice life. You will drive recruitment, engagement, and recognition, ensuring our volunteers feel valued and empowered.

We are looking for someone who will:

· Drive the development and delivery of our volunteering strategy

· Champion best practice in recruitment, training, and retention of our volunteers

· Collaborate with teams to embed volunteering into every service

· Drive inclusive recruitment campaigns and community engagement

· Build on our current recognition programmes and ensure the volunteer voice is heard

· Evaluate impact and continuously improve the volunteer experience

· Represent Birmingham Hospice locally and nationally as a leader in volunteering

You’ll be the trusted advisor for all things volunteering—supporting managers, influencing culture, and ensuring our volunteers feel valued, supported, and empowered.

What you will bring:   

Proven experience in volunteer management across complex, multi-site organisations. We welcome transferrable skills and experience from other sectors.

· A passion for inclusion, community engagement, and continuous improvement

· Strong leadership, stakeholder engagement and change management skills

· The ability to influence, innovate, and lead change.

Why Birmingham Hospice?

Be part of a values-driven, forward-thinking charity

· Enjoy a generous benefit package

· Make a real difference in people’s lives

To find out more about this exciting opportunity, please visit the jobs portal on our website.

A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.